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Trellix Helix vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
Sentiment score
6.8
USM Anywhere enhances security, saves time and resources, reduces staffing needs, and meets compliance, offering financial and time benefits.
Customers see ROI as they save on staff and other resources.
 

Customer Service

Sentiment score
7.0
Trellix Helix's support is praised for being responsive, efficient, professional, and knowledgeable, despite occasional delays.
Sentiment score
8.0
USM Anywhere's customer service is generally praised for responsiveness but experiences occasional delays and inconsistent support information.
 

Scalability Issues

Sentiment score
7.6
Trellix Helix is scalable and favored by larger enterprises, though high costs may deter smaller businesses despite its strong ratings.
Sentiment score
7.5
USM Anywhere is scalable for small to medium businesses, but enterprise-scale deployments face data volume and speed challenges.
USM Anywhere faces scalability issues because of a 60 TB limit.
 

Stability Issues

Sentiment score
8.4
Trellix Helix is highly stable and reliable, though customers may need support with third-party log parsing and minor performance fixes.
Sentiment score
7.2
USM Anywhere receives mixed stability reviews, with some users praising its reliability and others reporting issues during updates or large data handling.
 

Room For Improvement

Trellix Helix needs a user-friendly interface, affordable licensing, efficient integrations, better support, and improved configuration and dashboard features.
USM Anywhere needs improved performance, user interface, integration, and support, with better updates and less disruptive software changes.
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
 

Setup Cost

USM Anywhere offers scalable, affordable SIEM solutions ideal for SMBs, recommended for budget-conscious enterprises over costly competitors.
The pricing is amazing and really cheap.
 

Valuable Features

Offers seamless API integration, low false positives, strong automation, easy setup, advanced detection, and prevention features for comprehensive security.
USM Anywhere offers event correlation, vulnerability scanning, and centralized logging with customizable, user-friendly security monitoring for small teams.
The 365-day block query is a major feature.
 

Categories and Ranking

Trellix Helix
Ranking in Security Information and Event Management (SIEM)
31st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
USM Anywhere
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (38th), Endpoint Detection and Response (EDR) (52nd), Compliance Management (12th)
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. The mindshare of USM Anywhere is 1.2%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
9%
Computer Software Company
19%
Educational Organization
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
 

Also Known As

FireEye Helix, FireEye Threat Analytics
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Learn More

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Overview

 

Sample Customers

Police Bank, Verisk Analytics, Teck Resources
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about Trellix Helix vs. USM Anywhere and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.