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Tungsten RPA vs WSO2 Enterprise Integrator comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (10th)
WSO2 Enterprise Integrator
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Data Integration (32nd), Enterprise Service Bus (ESB) (7th)
 

Mindshare comparison

Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Tungsten RPA2.1%
UiPath Platform17.9%
Microsoft Power Automate17.7%
Other62.3%
Robotic Process Automation (RPA)
Data Integration Market Share Distribution
ProductMarket Share (%)
WSO2 Enterprise Integrator0.8%
Informatica PowerCenter6.0%
SSIS5.7%
Other87.5%
Data Integration
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
Ritesh_Shah - PeerSpot reviewer
Decreases the development timeframe and costs
The main issue with the product is pricing. It uses core-based pricing for WSO2 Enterprise Integrator and API Manager. It would be best if you had APIM by default. It provides many connectors for easy integration with third-party systems. Often, customers decide to develop using open-source tools like Spring Boot if there aren't many connectors required to avoid increasing costs. They'll develop this way and then deploy using APIM, the bare minimum needed. It is mainly required for very complicated setups with many connectors. In the implementations I've seen, people often used open-source tools because there weren't many third-party systems involved—just their organization's own systems. From WSO2 Enterprise Integrator, I expect them to bring up more and more connectors in the future. That's the main expectation. Having more connectors in various areas will help us when discussing new requirements. I don't have any specific use case right now, so I can't name a particular connector. But, as new technologies emerge, the relevant connectors should be there for those. WSO2 Enterprise Integrator mainly helps with the integration part, which can be simplified only if you have relevant connectors for whatever you're doing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues."
"The most valuable features for my client are timing and scheduling."
"The intuitive interface of Automate has an intuitive design which makes it easy to learn and use even without a strong technical background, and it has a drag and drop interface which makes everything so easy and straightforward."
"I actually quite liked the no-coding functionality."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"This is a stable platform and we did not encounter any big problems."
"The solution is scalable."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The product provides end-to-end solutions for different business problems."
"The drag and drop functionality is quite good."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"WSO2's analytics capability is good, considering the ELC support they provide."
"The productivity is the most valuable feature. It is very easy to write remediations."
"Currently, I find the configuration part quite valuable, where you can easily configure things."
"The learning curve for this solution is very good."
"The drag-and-drop features for connectors are very valuable."
"The solution's customer service is good."
"The solution has two main parts: integration and transformation. It's very user-friendly and easy to understand for everyone."
"The customer service executives are very responsive."
 

Cons

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"It's possible that they could use a stronger community for seeking guidance and help."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."
"The product needs more AI capabilities."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "
"The solution could use some AI integrated features."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"The process discovery could be a bit better."
"The technical support must be improved."
"The main issue with the product is pricing. It uses core-based pricing for WSO2 Enterprise Integrator and API Manager. It would be best if you had APIM by default. It provides many connectors for easy integration with third-party systems."
"The setup can be difficult for those not familiar with the solution."
"In my opinion, the administration model and interface, of Carbon, are lacking in terms of its features and user experience."
"The administration side is complex and could use significant improvements to enhance the solution's functionality."
"I would like to see better documentation for the open-source version."
"The server is very specific and it is very difficult to get experience with it."
"There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced."
"One of the reasons that we are looking for a replacement is their way of defining integration. The language of the XML structures that I use to describe the integrations are not that standard, and it's not easy to find people who are familiar with this approach."
 

Pricing and Cost Advice

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"It comes with a package that costs approximately $20,000 USD per year."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"I give the price of the solution a six out of ten."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"Kofax RPA's licensing costs are yearly and expensive."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"The solution’s license is not expensive."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"The open-source, unsupported version is available free of charge."
"The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."
"It is a low-cost solution."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The solution costs about 20,000 or 30,000 euros per year, per instance."
"The cost is better than IBM Cloud Pak."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Performing Arts
6%
Financial Services Firm
15%
Computer Software Company
10%
Government
7%
Manufacturing Company
7%
Financial Services Firm
15%
Computer Software Company
12%
Comms Service Provider
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise8
Large Enterprise5
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...
What is your experience regarding pricing and costs for Fortra Automate?
Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you ...
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the ...
What do you like most about WSO2 Enterprise Integrator?
WSO2's analytics capability is good, considering the ELC support they provide.
What is your experience regarding pricing and costs for WSO2 Enterprise Integrator?
The product has reasonable and competitive pricing for enterprise customers. It is expensive for small businesses esp...
What needs improvement with WSO2 Enterprise Integrator?
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or fun...
 

Also Known As

HelpSystems Automate, Automate
Kofax RPA, Kofax Kapow, Kapow
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
West
Find out what your peers are saying about Tungsten RPA vs. WSO2 Enterprise Integrator and other solutions. Updated: May 2023.
871,829 professionals have used our research since 2012.