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Unitrends vs Veeam Agent for Microsoft Windows [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Unitrends
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
Backup and Recovery (38th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.
Salman Ahmed - PeerSpot reviewer
Functional application availability
There are not many options available for AIX backup. They provide the agent for AIX, but it could be more mature, and they should improve that option. They also provide the AIX agent, which is similar to the Windows and Linux agents. Since we use AIX machines, we need to take backups of those machines. However, the options available in that agent are limited. Therefore, the new version should have improvements in that area.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really like the reporting options you get for various email reports."
"If you are a large organization, this is a product for you."
"Backup/archive to multiple locations."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"It is fairly stable."
"I am impressed with the tool's reporting and UniView features."
"The ability to back up both physical and virtual appliances under one roof."
"The most valuable feature of Unitrends for me is the automated feedback"
"The most valuable feature is the ease of use."
"The interface of this solution is quite good."
"I don't have any major problems with the agent connectivity with Microsoft applications or Microsoft Azure."
"The most valuable features are backup and restore. This solution is also easy to use."
"The solution is useful for taking backups for end-user laptops and end-user workstations where data is involved."
"The initial setup was straightforward. It was very easy. Deployment only took about one hour with configuration and everything considered."
"The most valuable feature is the ability to navigate inside a backup point to look for a specific folder or data you want to recover."
"Application awareness is very good and the speed of this solution is good."
 

Cons

"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"It could be a little more customizable."
"There are some questions as to how safely they are storing backup data."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"If you are doing an AIX backup then you have to use the CLI because it doesn't appear on the console, the way that Windows and Linux jobs do."
"With the currency exchange, the solution ends up being quite expensive."
"Interface could possibly be improved."
"The price of Veeam Agent for Microsoft Windows could improve."
"Troubleshooting is very hard."
"There isn't really anything I would like to improve. Maybe the solution could be more secure."
"I would like to have more flexibility in terms of reporting details about the backup."
"While the Veeam agent is perfect, sometimes the agent doesn't install in Windows."
 

Pricing and Cost Advice

"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"No comment."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"With respect to cost, my advice is to get what you need."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"The pricing is good."
"The cost for its licenses is reasonable and as per industry standards."
"There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
"We have the Community Edition and I believe we bought a license for 200 instances. Veeam Agent is mainly used for our branch offices. Those only have one or two Hyper-V servers, so it's covered with the Community Edition. Basically, it's free. I remember Veeam 7.0 or 8.0 wasn't free, but the Community Edition is."
"We have a cloud provider agreement with Veeam. We are also paying for the agent."
"It is less expensive than one of its variants."
"For the licensing of Veeam Agent for Microsoft Windows, the customer can choose to pay monthly or yearly. It's up to the customer."
"The solution is inexpensive, more so than other products."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Manufacturing Company
10%
Educational Organization
8%
Computer Software Company
20%
Financial Services Firm
14%
Photography Company
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is your experience regarding pricing and costs for Veeam Agent for Microsoft Windows?
The pricing is very good compared to Micro Focus. It is very affordable.
What needs improvement with Veeam Agent for Microsoft Windows?
We don't have any issues with the solution. We do not need any other features. The integration with MS Storage and Dell Media needs to be simplified. Micro Focus may be better in this area as it of...
 

Overview

 

Sample Customers

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: March 2025.
844,944 professionals have used our research since 2012.