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Unitrends vs Veeam Agent for Microsoft Windows [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Unitrends
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
Backup and Recovery (38th)
Veeam Agent for Microsoft W...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.
Muhammad Ibtehaj - PeerSpot reviewer
Easy to use and mange with reasonable pricing
The main feature is a specific file type. If we want some PDF files just to back up, the prefix is very easy, and we do everything in Veeam backup. It's straightforward to set up. It's stable. The solution is easy to use. You can centrally manage it. It's potentially free to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."
"It is a quick and easy way to organize my backups and to keep track of them."
"They have great support."
"Backup/archive to multiple locations."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"The simple and fast restore routine."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"Iinstant recovery (allows a spin-up of your image as a VM on the appliance)."
"Veeam is very useful for the Hyper-V environment."
"The solution is meeting all of our client's requirements. It has good performance."
"It is a stable solution."
"I like working on the Azure platform."
"User-friendly data backup and protection solution for a Windows environment. The Veeam Agent for Microsoft Windows is very scalable, stable, and has good compatibility and integration."
"The most valuable feature is the ease of use."
"The most valuable features of Veeam Agent for Microsoft Windows are the backups, ease of use, and report manager."
"It's straightforward to set up."
 

Cons

"I would like to see the real-time replication process improved, and a zero RPO feature added."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"It could be a little more customizable."
"The ability to run just differentials without pulling the full on your archive."
"I would like to see more storage options for the free version."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"There should be an option to use the solution for physical machines."
"While the Veeam agent is perfect, sometimes the agent doesn't install in Windows."
"Updating and configuration can sometimes be a little bit of a hassel, but once you know the product better it is easy to use."
"A lower price would always be beneficial."
"A feature I would like to see is universal restore. At the moment, restoration can only be smooth on the same hardware. Let's say you have a server and you back it up with Veeam Agent, in case it fails or crashes. If you later buy a new server because the same one isn't available on the market anymore, there's a high chance that Windows will not boot up if you restore from the Veeam backup because the hardware is now different. Acronis has the universal restore feature, so it will work with generic drivers and you can restore Windows in any dissimilar hardware. As far as I know, Veeam doesn't have this feature yet."
"I would like to have a more automated installation process."
"Veeam Agent for Microsoft Windows should improve by having more features, easier deployment, and compatibility with Unix boxes."
"We need some sort of security for backups and archives."
 

Pricing and Cost Advice

"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Their licensing depended on the number of CPUs you had."
"Pricing model constantly changes."
"With respect to cost, my advice is to get what you need."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution."
"The solution is inexpensive, more so than other products."
"We have a license package."
"The pricing is good."
"We have the Community Edition and I believe we bought a license for 200 instances. Veeam Agent is mainly used for our branch offices. Those only have one or two Hyper-V servers, so it's covered with the Community Edition. Basically, it's free. I remember Veeam 7.0 or 8.0 wasn't free, but the Community Edition is."
"We have a cloud provider agreement with Veeam. We are also paying for the agent."
"We are on an annual license to use Veeam Agent for Microsoft Windows. There are not any additional fees to use the solution."
"Our licensing fees are on a yearly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Educational Organization
9%
Computer Software Company
22%
Financial Services Firm
13%
Photography Company
13%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
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Overview

 

Sample Customers

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
ContinuitySA, Landmark Information Group
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: April 2025.
849,190 professionals have used our research since 2012.