Try our new research platform with insights from 80,000+ expert users

UserLock vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (21st), Access Management (21st)
Workspace ONE UEM
Average Rating
8.2
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (7th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (7th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. UserLock is designed for Authentication Systems and holds a mindshare of 2.6%, up 2.4% compared to last year.
Workspace ONE UEM, on the other hand, focuses on Unified Endpoint Management (UEM), holds 21.9% mindshare, down 27.4% since last year.
Authentication Systems
Unified Endpoint Management (UEM)
 

Featured Reviews

Bill H. - PeerSpot reviewer
Apr 8, 2022
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.
Ricardo Franco Mahecha - PeerSpot reviewer
Sep 8, 2023
Easy to install, offers good scalability and allows for the remote management of PCs, laptops, phones, and desktops
All the use cases are related to Salesforce and people who are working outside the office. Sometimes, they register their PCs inside the office in Workspace ONE to manage them and push some software or install it remotely and some kind of things It's easier to install new software remotely using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"The solution is good for providing dedicated resources for dedicated users."
"Cloud-based VMware Workspace ONE is very good. It is easy to deploy and manage. Maintenance is also quite simple."
"Workspace ONE adds a lot of value compared to Microsoft because Microsoft is a late entry into the market, and they're still developing their product from an end-user perspective. Workspace ONE has a slight edge because of AirWatch. VMware has developed its product over a longer period of time, so they have better integrations as a whole solution."
"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem."
"Zero Trust implementation is a great feature."
"We've found the solution to be easy to use."
"Workspace ONE has something like an orchestrator model that allows me to configure a set of steps to onboard new PCs, laptops, or tablets. So, it makes my work easy."
"No issues with scalability."
 

Cons

"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The setup was very difficult. It was not as easy as I had expected."
"The license could be better."
"There is room for improvement in customer service and support."
"The length of time it takes to deploy an application could improve."
"Integration with Microsoft needs improvement. There are some dependencies with Microsoft that aren't 100% yet, for example: compliance synchronization."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
"I would like to see technology expense management integrated into the next release. This feature would allow us to manage expenses across various workloads and services, including cloud environments and computing resources."
"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."
 

Pricing and Cost Advice

"You will be hard-pressed to find better pricing."
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"The pricing currently is higher than the competition."
"VMware Workspace ONE can fit any organization because if you need more devices there are only additional fees."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."
"The cost is a little bit high."
"I rate the product price a five on a scale of one to ten, where one is cheap and ten is expensive."
report
Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
800,688 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
10%
Computer Software Company
8%
Construction Company
7%
Retailer
7%
Computer Software Company
17%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

No data available
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems. Updated: August 2024.
800,688 professionals have used our research since 2012.