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WorkFusion vs vCenter Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

vCenter Orchestrator
Ranking in Process Automation
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
50
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Process Automation
14th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Robotic Process Automation (RPA) (8th), Intelligent Document Processing (IDP) (8th)
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of vCenter Orchestrator is 0.2%, down from 0.5% compared to the previous year. The mindshare of WorkFusion is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

David Villota - PeerSpot reviewer
Provides automatic monitoring capabilities that save time for users
In my company's IT environment, we use the tool to deploy production environments for products, including live manufacturing systems. The product improves my company's IT automation processes since we can use fewer resources currently. In my company, we need to spend less time considering that vCenter Orchestrator monitors everything. In general, we don't have to be present in our company to do active monitoring. Automatic monitoring is available for everything with vCenter Orchestrator, so we have proactive alerts in our company. The most valuable feature of the product in streamlining our company's workflow stems from the fact that we need to spend fewer resources and less time in general. Our company can spend time on more effective tasks like working with the plans to improve processes and so on, instead of taking care of the systems. The benefits of the product's integration capabilities were useful for HPE. My company has HPE infrastructure, and we are keen to integrate everything into the host, VMware ESXi. It is really important to have an easy integration method that allows for everything to be installed easily in a matter of minutes. I was not involved in the product's setup process. My colleague took care of the product's setup process. From what I know, I can say that the product's setup phase was straightforward. Some custom setups were to be done manually in the tool, but everything was well documented. I recommend the product to those who plan to use it. One of the benefits of the product is that it is a low-cost and stable solution that offers a lot of resources. I rate the overall tool a nine out of ten.
Shamus Cardon - PeerSpot reviewer
It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.
We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage and relocate resources easily."
"The stability of the product is very good."
"The implementation phase for vCenter Orchestrator was easy."
"The product's initial setup phase was easy."
"I find that managing all my vCenters from one console is the most valuable feature."
"The tool is very beneficial for automating workflow."
"We have excellent technical support. They have always been helpful when we have needed them."
"vCenter Orchestrator's best features are the workflows, integration with third-party applications, and the workflow library."
"It is useful that WorkFusion provides the entire infrastructure, which allows me to focus on writing code without worrying about maintenance."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"In terms of stability, it's quite good. It's an internal IP product."
"The automation process is the most valuable feature."
"In our opinion this group are the leaders in providing RPA solutions."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"The customer support is very responsive."
 

Cons

"VMware tools would benefit from more automation. When installing our devices and servers, we often need to install the VMware tools manually. This process should be automated during the VM installation process."
"Using this solution requires a lot of experience."
"The scalability option provided by the solution is an area with certain shortcomings where improvements are required."
"The solution needs to integrate with Cloud facilities like AWS and Azure."
"I did not do the initial setup. However, it was complex at the beginning."
"I believe vCenter Orchestrator should be part of VMware vSphere's basic bundle. As a product, vCenter Orchestrator should not be licensed at all because the world has progressed way beyond what it can offer."
"The snapshot technology of VMware is not good compared to other solutions in the market, like Nutanix."
"Its technical support team takes a long time to escalate the issues."
"We would like to see further improvement in the area of running headless."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"I would also like for it to be NLP-based."
"There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk."
"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."
 

Pricing and Cost Advice

"This solution is expensive and the licensing is more attractive for Haveri."
"vCenter Orchestrator is an expensive solution."
"We renew the solution's license every one or two years."
"The licensing module is somewhat complex. Calculating the cost is complicated. Many of our clients are unclear about the billing system and the traffic metering."
"vCenter Orchestrator is a very expensive solution."
"Our licensing is on a yearly basis. We pay for the license and then we pay the support every year."
"The concept of hyper-convergence is smart. I don't know if it can be applied with less cost to be more affordable for small or medium-sized companies. The cost is a very important factor for it. We are currently depending on SAN storage. However, the hyper-converged solutions are depending on the storage within the hosts, such as vSAN in the VMware. It is a smart solution."
"My organization didn't have to pay extra for vCenter Orchestrator. It was already included, so it's basically free. Even VMware regular support is included."
"My client is using RPA Express, which is available for them to use free of charge."
"It is not the most expensive solution, but it is also not the cheapest."
"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."
"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
"I can't speak to pricing. It's a contract signed by upper management."
"One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
"Find it online."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
18%
Government
12%
Manufacturing Company
6%
Financial Services Firm
29%
Computer Software Company
14%
Government
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about vCenter Orchestrator?
The stability of the product is very good.
What is your experience regarding pricing and costs for vCenter Orchestrator?
We're running a low-profile budget. This is not our main focus on investment technology, so we're trying to reduce costs due to the change from perpetual to subscription licenses.
What needs improvement with vCenter Orchestrator?
After the change from perpetual licensing to subscriptions, the cost model changed. We are considering alternatives since we lost the perpetual aspect, and support is changing.
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
What is your experience regarding pricing and costs for WorkFusion?
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others. However, I don't deal directly with purchasing.
What needs improvement with WorkFusion?
WorkFusion requires a high level of Java knowledge for programming, making it quite technical. Although they are moving towards a low-code, no-code platform, more effort is needed to cover the full...
 

Overview

 

Sample Customers

Beiersdorf Shared Services
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about WorkFusion vs. vCenter Orchestrator and other solutions. Updated: April 2025.
845,960 professionals have used our research since 2012.