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WORKetc vs Zoho CRM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

WORKetc
Ranking in CRM
84th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Zoho CRM
Ranking in CRM
5th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
50
Ranking in other categories
Opportunity Management (3rd), Sales Force Automation (3rd)
 

Mindshare comparison

As of November 2024, in the CRM category, the mindshare of WORKetc is 0.0%, down from 0.1% compared to the previous year. The mindshare of Zoho CRM is 3.8%, down from 5.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

it_user619572 - PeerSpot reviewer
Channels all email via a single address into projects based around the employees or teams that are working on them.
The UI needs to move forward to a refreshed version but this is in the works. The UI (user interface) in a web browser is currently version 4. Although already good as it is, a 5th version is apparently in progress that will substantially upgrade both the appearance as well as the ergonomics of the service. This is currently under testing internally and due to be released sometimesoon for public beta.
Yogesh Kumar Mali - PeerSpot reviewer
A highly stable solution that allows customization and data sharing
We can customize the solution the way we want to. We built a ChatGPT extension. It has some capabilities of building its own widgets with respect to CRM. We can integrate it with any web application. We also created SalesInbox, which is a mailing feature. We can set up our mailbox with Zoho CRM. We get updates from Zoho CRM whenever we send out an email. It tells us whether the person viewed the email or clicked on any links. One of the best features of the solution is data sharing. We can create our own rules even if we have configured the standard rules. We can have a different rule setup where we can assign rules based on value and give data-sharing permissions.
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Top Industries

By visitors reading reviews
No data available
Educational Organization
82%
Computer Software Company
3%
Financial Services Firm
2%
Government
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Zoho CRM?
Zoho CRM integrates easily with customer service workflows.
What is your experience regarding pricing and costs for Zoho CRM?
The tool started out quite cheap. It's had some changes with small and medium business subscriptions, but it's still worth the price. I'd say it's priced a bit below the medium range.
What needs improvement with Zoho CRM?
The main area for improvement is how the solution handles leads. Leads are separated and always tied to a contact, which makes it difficult to maintain leads within a company. This could be handled...
 

Comparisons

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Overview

 

Sample Customers

Information Not Available
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Find out what your peers are saying about WORKetc vs. Zoho CRM and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.