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Zscaler Private Access (ZPA) vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Zscaler Private Access (ZPA)
Ranking in Cloud Access Security Brokers (CASB)
14th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Zscaler Zero Trust Exchange...
Ranking in Cloud Access Security Brokers (CASB)
3rd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (3rd), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Cloud Security Posture Management (CSPM) (13th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Martin Partridge - PeerSpot reviewer
User access is simplified and secured through central core functionalities
The simplicity and logical structure of Zscaler make it easy to use and administer. It allows grouping, enabling en masse access conveniently. Unlike the BlueCoat proxy, which was more prescriptive and individual-focused, Zscaler offers group access. Additionally, Zscaler's modern tools enhance the network architecture by passing everything through a central core of security, ensuring everything is secure before accessing the internet.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Our primary use case for this product is DLP,"
"Zscaler Private Access (ZPA) is much more secure than VPN because users are only allowed to access specific applications rather than the whole network."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"Zscaler Private Access helps by resolving network choke issues, allowing application access from public networks without needing to integrate with internal networks."
"Zscaler Private Access (ZPA) is the most mature compared to other vendors in terms of features and stability."
"The scalability is amazing. Whenever we need to upgrade the users, it increases immediately."
"Overall, I would rate it a nine out of ten."
"It provides security and has a great service user experience."
"Zscaler ZPA is easy to administer and is organized in a straightforward and logical manner."
"The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"The best feature is the ability to establish the connection between your public network and automatically connect to the intranet connection."
"It is easy to use."
"With SASE, we have a single platform that covers multiple task services with which we need to control access. All the features are equally valuable."
"Users get direct secure access to applications over the internet."
"As a cloud-based service, it is very easily implemented."
"The scalability is pretty good."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Its pricing could be better."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"One area for improvement is setting posture profiles for vendor machines."
"There are some bugs in the solution, which they are clearly working on, and they are still not resolving them. So it's taking some time."
"There are some bugs in the solution."
"Zscaler restricts customization to a maximum of 256 customizable rules, which can be a limitation for us."
"Customer service and support are rated seven or eight out of ten, needing improvement in quality and response time."
"The lack of control over the 700+ external IPs through which traffic exits Zscaler is problematic."
"The price is a concern as it increases every year and becomes more expensive, driving customers and other vendors to look for alternatives."
"The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated than with other zero trust network providers. This can be a pain point."
"Sometimes, support takes time since the solution has some bugs that need fixing."
"Zscaler CASB should include integrations with other SaaS applications."
"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."
"There is some issue while accessing the portal. It takes too long."
"User management can be improved."
"The tool must provide IP-blocking features."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
Information not available
"Zscaler CASB is an expensive solution."
"Zscaler SASE software is quite expensive compared to other solutions"
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"There is definitely an ROI."
"Pricing for Zscaler Private Access is moderate. It's acceptable, though I can't give you the exact price currently. It's not too expensive, and on a scale of one to five, I would rate it a four out of five in terms of pricing."
"It is an auto-renewal subscription service."
"The product is a bit expensive."
"My company is a Zscaler Private Access partner, so the customers pay for the license fees."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
No data available
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctl...
What is your primary use case for iboss?
We used it for student and faculty filtering on campus.
What is your experience regarding pricing and costs for Zscaler Private Access (ZPA)?
The pricing of ZPA is rated five out of ten, which I consider to be in the middle. I believe it is justified for the ...
What needs improvement with Zscaler Private Access (ZPA)?
The rollout process could be much easier, and the configuration of identity providers like Azure is more complicated ...
What is your primary use case for Zscaler Private Access (ZPA)?
The main use case is to access the local network or the customer network, the servers, and applications. This is the ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

iBoss Cloud Platform
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Zscaler Private Access (ZPA) vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: April 2025.
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