What is our primary use case?
CyberArk Endpoint Privilege Manager can be deployed across all platforms, such as AWS, GCP, and Ali Baba.
The solution is used for management, multi-site failover, satellite vaulting, distributed architecture, custom CPM, PSM deployment, custom CCP, and CCP deployment.
What is most valuable?
The most valuable features of CyberArk Endpoint Privilege Manager are password management, session management, onboarding rules, platform customization, and safety management.
CyberArk Endpoint Privilege Manager was presently revised, which included a new interface, rebranding, improve documentation, and an excellent user panel that supports multiple integrations.
What needs improvement?
The price of the solution should improve.
For how long have I used the solution?
I have been using CyberArk Endpoint Privilege Manager for approximately three years.
What do I think about the stability of the solution?
The stability of CyberArk Endpoint Privilege Manager is excellent. It has an uptime of 99.99 percent.
What do I think about the scalability of the solution?
My clients have scaled CyberArk Endpoint Privilege Manager. They have a distributed architecture and satellite vaulting, which allows scalability to be flexible.
I rate the scalability of CyberArk Endpoint Privilege Manager five out of five.
We have approximately 30 people using the solution.
How are customer service and support?
The support from CyberArk Endpoint Privilege Manager is excellent. We have good support in our SLAs, it is for five days.
Which solution did I use previously and why did I switch?
I work with the competitor of CyberArk Endpoint Privilege Manager, Beyond Trust. If I was to change something it wouldn't be CyberArk Endpoint Privilege Manager, it would just be Beyond Trust. There's a reason why there are features in CyberArk Endpoint Privilege Manager, it works in CyberArk Endpoint Privilege Manager. The same goes with Beyond Trust, there are features that only work in Beyond Trust and wouldn't work in CyberArk Endpoint Privilege Manager. For example, the introduction of smart rules, wouldn't make sense because CyberArk Endpoint Privilege Manager, doesn't work with smart rules.
How was the initial setup?
I rate the initial setup of CyberArk Endpoint Privilege Manager as straightforward. However, I use the solution every day. The process of implementation took approximately one day.
The implementation strategy was reviewing architecture, deploying architecture, installing components, deploying components, configuring components, onboarding accounts, managing accounts, configuring platforms, managing platforms, configuring safes, and onboarding safes.
We had a company-wide deployment of this solution.
What about the implementation team?
We did the implementation of the solution in-house, but the SaaS-based part of the solution is done by the vendor. We had approximately five people who did the implementation.
What's my experience with pricing, setup cost, and licensing?
The price of CyberArk Endpoint Privilege Manager is expensive. The solution is priced based on the number of accounts onboarded and the number of concurrent sessions. Everyone else is included in the price, such as support.
I rate the price of CyberArk Endpoint Privilege Manager a one out of five.
What other advice do I have?
I rate CyberArk Endpoint Privilege Manager an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner