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it_user529902 - PeerSpot reviewer
Network Security Consultant at a comms service provider with 501-1,000 employees
Vendor
Session recording is a valuable feature. Better documentation of error codes would be helpful.

What is most valuable?

How has it helped my organization?

  • Increased security and visibility

What needs improvement?

Error messages are useless; better documentation of error codes would be helpful.

For how long have I used the solution?

I have used it for two years.

Buyer's Guide
CyberArk Privileged Access Manager
February 2025
Learn what your peers think about CyberArk Privileged Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

What do I think about the stability of the solution?

I encountered stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and support?

Due to meaningless error messages, it is not possible to repair non-trivial errors without support. However, with support, we solved every problem.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

You have to exactly follow the installation manual; otherwise, installation can crash with a non-solvable error.

Which other solutions did I evaluate?

Before choosing this product, I evaluated BalaBit and ObserveIT.

What other advice do I have?

You have to exactly follow the installation manual.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Real User

How would documenting error codes help you in the short term and/or long term?

reviewer1523790 - PeerSpot reviewer
Auditor de Sistemas y Procesos at a tech services company with 11-50 employees
Reseller
A full life-cycle solution for managing the most privileged accounts
Pros and Cons
  • "Within the solution, I love the fact that everything is recorded. The configuration capabilities are great, too."

    What is our primary use case?

    We sell this solution to our partners. We are not currently using the application for our own use — we're consultants.

    What is most valuable?

    Within the solution, I love the fact that everything is recorded. The configuration capabilities are great, too.

    What needs improvement?

    There are always improvements that can be made, but nothing really stands out. It's hard for me to say as I am not a direct user.

    What do I think about the stability of the solution?

    CyberArk PAS is very stable.

    How are customer service and technical support?

    The technical support is excellent. On a scale from one to ten, I would give the support a rating of ten.

    What's my experience with pricing, setup cost, and licensing?

    The price of this solution is quite reasonable. 

    What other advice do I have?

    Overall, on a scale from one to ten, I would give CyberArk PAS a rating of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free CyberArk Privileged Access Manager Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
    Buyer's Guide
    Download our free CyberArk Privileged Access Manager Report and get advice and tips from experienced pros sharing their opinions.