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PeerSpot user
Project senior at Moka Cloud factory
Real User
Dec 30, 2023
An expensive solution with easy deployment
Pros and Cons
  • "The tool's deployment is easy."
  • "Datadog is expensive."

What needs improvement?

Datadog is expensive. 

How was the initial setup?

The tool's deployment is easy. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing depends on project volume. 

What other advice do I have?

I rate Datadog a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer2045070 - PeerSpot reviewer
Software Engineering Manager at a healthcare company with 501-1,000 employees
Real User
Dec 7, 2022
Great CI visibility, logging, and monitoring
Pros and Cons
  • "Datadog helps us detect issues early on and helps in troubleshooting."
  • "We would really like to see more from the Service Catalog."

What is our primary use case?

We mainly use the product to monitor our infrastructure and apps. It is the go-to tool when we want to check that things are running properly. We use Datadog synthetic monitors to ensure our app works across different locations in the United States. 

We also have set up Datadog monitors to send alerts if things stop working as expected. 

We use Continuous Integration Pipeline visibility to make sure our developers are not being blocked by infrastructure and other things that might be out of their control.

How has it helped my organization?

Datadog helps us detect issues early on and helps in troubleshooting. Creating Service Level Objectives and defining monitors is helping us to stay on top of potential issues that might affect our users. 

We take advantage of Application Performance Monitoring to ensure our applications are working as expected, and our users can get the healthcare they need at a price they can afford. 

Synthetic monitoring also helps us in testing our application in different browsers.

What is most valuable?

The most valuable aspects of the solution include: 

CI visibility, which helps us in making sure our CI systems are running efficiently and are not blocking our developers from releasing new software and fixing bugs.

Logs, which help us in debugging issues where we can search for logs and can make sure they are relevant to the issues we are looking at.

APM, which can help us to stay on top of our applications by giving us the confidence that our apps are running.

Monitoring. We use monitoring a lot to ensure we know about potential issues and fix them before they affect our customers.

What needs improvement?

Overall, we really like the quality and relevance of all of the Datadog products that are currently being used. 

The documentation is very well organized and is the go-to place for us to find answers to our questions. 

We would really like to see more from the Service Catalog. It is something that we are interested in. However, some might think it lacks some key features at this time. We will definitely keep our eye out for this and adopt it when all the features are implemented. 

We're really looking forward to all the great things DD will do.

For how long have I used the solution?

I've used the solution for three years.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is great.

How are customer service and support?

Technical support is great.

What about the implementation team?

We handled the initial setup in-house.

What's my experience with pricing, setup cost, and licensing?

I don't have any insights into pricing.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Datadog
April 2026
Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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reviewer2045043 - PeerSpot reviewer
Software Engineer at a comms service provider with 5,001-10,000 employees
Real User
Dec 7, 2022
Great monitors and APM with helpful Terraform support
Pros and Cons
  • "APM is great and has provided low-effort out-of-the-box observability for various services."
  • "Delta traces on the Golang profiler are extremely expensive concerning memory utilization."

What is our primary use case?

We primarily use the product for tracing, metrics, and alarms in various deployment environments.

How has it helped my organization?

The product has provided our company with improved observability, which has helped make the incident response more targeted and quicker.

What is most valuable?

APM is great and has provided low-effort out-of-the-box observability for various services. 

Monitors are helpful, and definitions are simple. 

Terraform support is nice as it allows us to create homogenous monitoring environments in various deployment environments with little additional effort. It also facilitates version control of monitor definitions, etc. 

The Golang profiler is generally good with the exception of delta profiles; it has provided helpful observability into Heap Allocations which has helped us reduce GC overhead.

What needs improvement?

Delta traces on the Golang profiler are extremely expensive concerning memory utilization. In a Kubernetes environment where we would like to set per-pod memory allocations as low as possible, the overhead of that profiler feature is prohibitive. In one case, our pods (which were provisioned to target 250 MB and max at 500 MB memory) got stuck in a crash loop due to out-of-memory, which was caused entirely by the delta profiles feature of the profiler.

Multistep Datadog synthetics lack the feature of basic arithmetic. For our use case, performing basic arithmetic on the output of previous steps to produce input for subsequent steps would be extremely useful.

For how long have I used the solution?

I've used the solution for nine months.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2045034 - PeerSpot reviewer
Sr. Manager - DevOps at a aerospace/defense firm with 10,001+ employees
Real User
Dec 7, 2022
Excellent RUM, session replay, and APM
Pros and Cons
  • "The solution has helped out organization gain improved visibility."
  • "The product needs a better Datadog agent installation."

What is our primary use case?

We primarily use the solution for logging and APM, and for real user metrics.

How has it helped my organization?

The solution has helped out organization gain improved visibility.

What is most valuable?

The most useful aspects of the solution include RUM, session replay, and APM.

What needs improvement?

The product needs a better Datadog agent installation.

For how long have I used the solution?

I've used the solution for one year.

Which solution did I use previously and why did I switch?

We previously used App Dynamics.

Which other solutions did I evaluate?

Before choosing Datadog, we looked at Splunk.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2045022 - PeerSpot reviewer
Software Engineer at a financial services firm with 501-1,000 employees
Real User
Dec 7, 2022
Great UI and documentation but needs to offer K8s deployment monitoring in real-time
Pros and Cons
  • "The installation step is pretty straightforward."
  • "I'm not sure if Datadog can monitor K8s deployments in real-time. For instance, being able to see a deployment step by step visually. This would be helpful if there were any incidents during the deployment."

What is our primary use case?

We use Datadog to monitor our Kubernetes clusters. 

We have 3 different clusters for different parts of the SDLC. We run the Datadog agent DaemonSet as well as the Datadog cluster agent. Our services have the APM installed by default. 

To create monitors, we use Terraform. This is provided out-of-the-box for our service owner. 

We run EKS on top of K8s, therefore, we also make use of some of the AWS monitoring capabilities that can be integrated into Datadog. 

We are hugely reliant on Datadog for all aspects of our system.

How has it helped my organization?

With Datadog, we were able to gain observability in our system. 

The installation step is pretty straightforward. 

It's easy to use by non-DevOps users. For instance, our engineers do not interact with K8s often; therefore, it is hard for them to debug. However, with Datadog, they are able to view their containers and deployments with a single click. 

We also heavily use the tags to help us identify who the service owners are. This is super useful when we need to track owners for patching or pick up new features we implemented.

What is most valuable?

The APM and K8s monitoring are the most valuable aspects of the solution. The K8s monitoring allows all customers to view their infra, even if they do not use K8s daily. They can just click on a few tabs to get all of the information they need. 

It is also very easy to install on our system. APM has helped debug applications on our system as well. We were able to view why a service has suddenly shut down.

We also use Datadog for SLOs/SLAs as well. We check the live endpoint of services to ensure they are still up and running.

What needs improvement?

There is not much that needs to be improved. 

The UI is super user-friendly. The deployment process is easy. We enjoy using the integrations with Slack and PagerDuty. 

Customer support is awesome from our experience. There is a lot of documentation for us to be able to use if we need to. 

I'm not sure if Datadog can monitor K8s deployments in real-time. For instance, being able to see a deployment step by step visually. This would be helpful if there were any incidents during the deployment. 

In general, Datadog is a great solution.

For how long have I used the solution?

I've used Datadog since I joined my company about a year ago.

What do I think about the stability of the solution?

We haven't had issues with the stability.

What do I think about the scalability of the solution?

The scalability is really great.

How are customer service and support?

We've had no issues with the product or support. 

How was the initial setup?

The initial setup is super simple, and the documentation was helpful.

What about the implementation team?

We managed the initial setup process in-house.

What was our ROI?

We've witnessed ROI in our DevOps.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2044992 - PeerSpot reviewer
Senior Software Engineer at a transportation company with 51-200 employees
Real User
Dec 7, 2022
Good dashboard, excellent monitoring, and easy to expand
Pros and Cons
  • "Datadog has helped us a ton by allowing us to set up a multitude of easily configurable alarms across our tech stack and infrastructure."
  • "I found the documentation can sometimes be confusing."

What is our primary use case?

We primarily use Datadog for alerts. If we're running out of database connections or CPU credits we want to find out in Slack. Datadog provides nice features for that.

Secondarily, we use Datadog for analyzing historical trends and forecasting potential issues.

I'm trying to learn how to add in Continuous Profiler in our primary backend servers and set up Synthetic Tests for monitoring our front end.

Everything is mostly on AWS, and the Datadog integrations help a ton.

How has it helped my organization?

Datadog has helped us a ton by allowing us to set up a multitude of easily configurable alarms across our tech stack and infrastructure. It doesn't matter if it's in AWS Lambda or a Docker container in AWS EC2, Datadog's intuitive interface makes alarms incredibly easy to configure, reducing our resolution time for incidents.

A lot of the value comes from how frictionless the integrations are. Adding in a Datadog agent or flipping a switch on the Datadog UI to start streaming Lambda data makes the product so incredibly appealing for my company.

What is most valuable?

The monitoring feature has been the most valuable.

I really like the dashboard. Monitoring has a straightforward tie-in to business value at my company (i.e. declaring incidents, etc). Things like having a dashboard and APM make my job easier. That said DevX is a little bit of a harder sell to executives in my company.

The dashboard feature makes it so easy to inspect multiple metrics at once across services. It's truly been a lifesaver when I'm personally trying to understand why performance degradation is happening.

What needs improvement?

I found the documentation can sometimes be confusing. I tried configuring APM for some of our Python containers, and I had to cross-reference multiple blog posts and the official documentation to figure out which Datadog-agent to use. If I needed a ddtrace trace, what environment variables I should set, etc. 

Furthermore, to generate my own traces, I wasn't aware that ddtrace adds its own "monkey patching," which led to headaches with respect to configuring the service for RabbitMQ.

A more unified and up-to-date documentation suite would be greatly appreciated.

For how long have I used the solution?

I've used the solution for about two years.

What do I think about the stability of the solution?

I don't recall seeing an incident from Datadog in the past couple of years and that's been wonderful.

What do I think about the scalability of the solution?

The solution is incredibly scalable! To be fair, our data throughput to Datadog isn't super huge, however, we have never seen issues as it scaled to handle more of our data.

Which solution did I use previously and why did I switch?

We used to use AWS Cloudwatch for a lot of our monitoring needs. That said, the interface felt clunky, confusing, and limited.

What was our ROI?

We don't have hard numbers on ROI. That said, overall, it has been a wonderful addition to our tooling suite.

Which other solutions did I evaluate?

We also looked at Honeycomb and are currently using both in production.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2044953 - PeerSpot reviewer
Senior Engineering Manager,Mobile Wireless Engineering at a comms service provider with 10,001+ employees
Real User
Dec 7, 2022
Efficient and helps with integration and creating queries
Pros and Cons
  • "Datadog is providing efficiency in the products we develop for the wireless device engineering department."
  • "We need more integration functionality, including certain metrics integration."

What is our primary use case?

The product is primarily used for the DevOps team. 

How has it helped my organization?

It has helped us build pipelines for ops review and other functions.

What is most valuable?

Datadog is providing efficiency in the products we develop for the wireless device engineering department. We had to provide more developer integration tools and also needed to help in creating easy queries that would help in creating efficient toolsets for management to make decisions based on these metrics.

What needs improvement?

We need more integration functionality, including certain metrics integration. We should be able to monitor devs and need it to build more monitoring tools and offer leadership metrics.

For how long have I used the solution?

I've used the solution for almost six months.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2004192 - PeerSpot reviewer
Lead Support Engineer at a tech vendor with 11-50 employees
Real User
Oct 31, 2022
Good centralization of data with good integration but can be overwhelming at first
Pros and Cons
  • "The integration into AWS is key as well as our software is currently bound to AWS."
  • "We have been able to be a more confident, knowledgeable, and capable team when everything is being ported into a centralized format."
  • "The ability to find what you are looking for when starting out could be improved."
  • "The ability to find what you are looking for when starting out could be improved."

What is our primary use case?

Our use case is mainly deploying into our applications for monitoring/logging observability. We currently have our microservices feed into an actuator that exists in each instance of our application that extends to a local and central Grafana for client and internal visibility. The application we use is Grafana.

Logging captures application and system logs that are ported to each application instance for querying.

Whenever anything occurs that is considered unhealthy from a range of health checks, we have notification rules configured internally and externally for a prompt response time.

How has it helped my organization?

We have been able to be a more confident, knowledgeable, and capable team when everything is being ported into a centralized format. Beforehand, knowledge was isolated to individuals. Knowledge in terms of what information represented and where it was led to a lack of confidence. By having everything in one place, rules out that confusion and allows us to respond better to issues.

It also allows for personal growth as our team is learning the application from the ground up, and each person is enhancing their own skills.

What is most valuable?

The valuable features include the following: 

  • We are currently utilizing a decentralized distributed framework for our deployment, including our monitoring/logging observability capabilities. Centralizing them, if contingent on our company privacy guidelines, will be a big help in tracking and responding to issues that come up and have the means to understand the origin of the log management tools that were demonstrated.
  • The ability to fiddle around and manipulate how logs are outputted.
  • The ability to track AWS Lambda functions, Cloudformation, and Cloudwatch allow someone that is not savvy to dip their toe into understanding their own product.
  • The integration into AWS is key as well as our software is currently bound to AWS.

What needs improvement?

The ability to find what you are looking for when starting out could be improved. It was a bit overwhelming trying to figure out what is the best solution. It led to many prototypes or time spent just perusing documentation. If we were able to select bundles or template use cases, we would hit the ground running quicker.

For how long have I used the solution?

I've used the solution for one year.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Datadog Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Datadog Report and get advice and tips from experienced pros sharing their opinions.