Datadog Reviews

We primarily use this product for availability and performance monitoring, log aggregation.

Datadog gave us awesome visibility across all of our applications.

The most valuable features are logging, the extensive set of integrations, and easy jumpstart.

In the past two years, there have been a couple of outages.

We have been using Datadog for two years.

The outages that we have had in the past two years were fixed in a matter of minutes.

So far we did not have any issues with scaling, and everything is working great.

Support is awesome.

We did use NewRelic, but the logging feature was not as good as it is in Datadog.

The initial setup is straightforward and everything is very well documented and easy to start using.

We implemented it in-house.

We evaluated a custom ELK solution, Sumo Logic, and Logentries.

Datadog is already covering much more than we normally need with exceptional quality. This is a great product.

Datadog has clear dashboards and good documentation. 

The solution needs to integrate AI tools. 

I avail support from our internal team. 

I rate Datadog a nine out of ten. 

Our primary use case would be using the dashboards and getting proper insights based on the dashboards.

The monitoring, SLO, and SLA have been better and easier since we started using the Terraform infrastructure. APM has been easier as we had to enable it through the CronJob directly.

Profiling has been made easier. We are able to get many insights into the code. Profiling provides really good insights right now. 

Logs are the most valuable and the best solution so far. Datadog can help solve any slow queries or database-related errors. 

The primary use case would be using the dashboards and getting proper insights based on the dashboards.

Monitoring has been better and easier since we started using the Terraform infrastructure.

APM has been easier as we had to enable it through the CronJob directly.

Profiling has made it easier in terms of getting many insights into the code.

The logs are the most valuable and the best solution. Datadog can help us to solve any slow queries or database-related errors.

Profiling provides really good insights, and APM has really good tracing visibility. 

The SLA and SLO definitions and the monitoring are also really important and very valuable parts of the product and make great Datadog features. 

Datadog support is also really valuable as they provide support for the product through the chat as well. 

The Datadog premium support has helped us to provide faster outcomes for a problem. 

Also, rather than having an email thread, it would be better to get the support on call and sort out the issue, which is the support we get from Datadog CSM.

Integration should have been easier. It is very tough to go to all the services and enable Datadog integration for each AWS service. 

We can add the AWS services and the services on one page and show only the services that are enabled. A similar approach should be for any other integration.

Lately, chat support has a longer waiting time. We would love to get faster chat support. We also need additional support for sending the flare files

We primarily use the solution for the RUM, security monitoring, and streams.

We need to monitor users and what they access. We also need to identify security loopholes and attack patterns and identify and quickly respond to issues.

We can identify pushbacks, and get insight into application components that stack up with each other. We can understand which components, libraries, and code to alert teams.

Using Datadog, we can raise incidents, track incidents to completion, and be able to gather data for reporting and post-mortem.

The solution allows us to track fixes and tracks their test coverage. With it, we get confidence in the fix/improvement phase and be able to provide a response.

The solution has improved the organization by providing good insights into app performance and offering good dashboards.

With it, our company can track fixes and track test coverage. We get confidence in the fix/improvement and are able to provide a response.

I've been able to present data to the team/ management based on the team's dashboards.

It's helped us when we've needed to monitor users and what they access or needed to identify security loopholes and attack patterns. It can help identify and quickly respond to issues.

Datadog allows us to identify pushbacks, and get insight into application components (how they stack up with each other). When we need to know which component, libraries, code, and teams to alert, we can raise and track incidents to completion and gather data for reporting and post-mortems.

The APM and container monitoring are excellent aspects of the solution.

It helps with monitoring users and what they access.

We can identify security loopholes and attack patterns while quickly responding to issues.

Our team can now identify pushbacks and get insights into application components. We can gather data for reporting and post-mortem, and we can track fixes and test coverage. Datadog allows us to gain confidence in the fix/improvement.

I've been able to present data to the team/ management based on the team's dashboards.

We'd like Datadog to make the log storage cheaper. Right now, it makes our life difficult since logs are stored separately.

We should not have to rely on team members to educate themselves in Datadog features. There should be templates that anyone can select, and they should be able to create dashboards easily. This is really slowing us down. It takes time to to explore the full potential of Datadog.

I've used the solution for two years.

We use Datadog for observability and monitoring primarily. Various cross-functional teams have built various dashboards, including Developers, QA, DevOps, and SRE. 

There are also some dashboards created for senior leadership to keep tabs on days to day activities like cost, scale, issues, etc. 

Also, we've set up monitors and alarms that kick off when any metrics go beyond the threshold. With Slack and PagerDuty integration, correct team members get alerted and react to solve the issue based on various runbooks.

Using Datadog metrics has helped the organization a lot in many manners. With one centralized monitoring place, it's a lot less effort to keep track of the system and applications' health. 

Using this also helps teams be proactive in dealing with any issues before they get escalated by customers. 

Lastly, having so many integrations makes the DevOps and SRE's lives a lot easier when automating the detection and resolution of any issues hidden in the system or applications. Overall, it has helped a lot.

My favorite feature is creating dashboards as that empowers me to sleep calmly at night and not to keep watch on critical system metrics. Be it DB metrics or computer-related metrics, it's always easy to view them. 

The ease of correcting these dashboards and widgets when needed is amazing. 

The only issue I face is when more than one person editing these dashboards simultaneously, one or the other person sometimes loses his/her work. That said,  they will resolve that soon. With the variety of widgets, it's so easy to plot the data in a timely manner, and that makes monitoring a lot easier.

The solution can be improved in a few areas. 

The parallel editing of the dashboards should not cause users to lose the work of another person. 

Secondly, we would like to see more demos of tools that are in beta version, when they come live. I am sure they will help us a lot.

I've been using the solution for slightly over two years.

I find the solution to be very stable.

I totally love it. It is scalable. 

We previously used Sumo Logic.

The initial setup is not so difficult.

We implemented the solution in-house.

The ROI is very fair so far.

I can't recommend the licensing.

I was not involved in any pre-evaluation process.

We’re currently using logging, monitoring, metrics, APM, etc.  

We've started to use קSLOs. However, it takes a bit of time to work through those.

RUM (Real User Monitoring) has been very useful. I have used this in the past to debug problems in production, which has been great.

We also want to start using synthetics and tracing more. 

Our application currently runs in many different environments based on our customers' requirements. This allows us to see everything in one place and still filter by the environment as required, which is extremely useful. 

The solution has offered increased visibility via logging APM, metrics, RUM, etc. Going from almost nothing to something that didn’t take a lot of time to set up has been great since we have so little time to spare

As a startup, we have limited resources, and no one has enough time for anything. There are so many easy integrations and things configurable by YAML making everything easy to set up without needing a full-time employee. Just configuring monitoring solutions is very desirable. 

The APM is very useful for tracking down anything that’s gone wrong. I’ve been using it to make sure everything is working correctly after deployment, to make sure we don’t suffer performance degradation, and to track down anything that’s gone wrong in real-time  

The logs are great and necessary for any application. Before this, our solution would have been to SSH into a machine and tail log files. This is untenable for many reasons, and one of the first things I wanted to change.

The RUM is useful for seeing how real users interact with our website.

Sometimes it’s difficult to customize certain queries to find specific things, specifically with the logging solution. I’ve used other logging platforms in the past that have extensive and mature query languages, which might not be super friendly to start out with, yet they can be very powerful. I wish there was more of an emphasis on that instead of the UI-based tooling that Datadog provides. Even though it is powerful on its own, UI-based design lacks the elegance, efficiency, and complexity that something like that can provide. 

I've been using the solution for six months or so.

We did not previously use a different solution.

I don’t handle the licensing or pricing.

We did look into Splunk.

We are a solution provider and Datadog is one of the products that I was working on with one of my clients. They are currently evaluating it for use in cloud monitoring.

Specifically, Datadog is used for monitoring cloud applications in terms of performance. The logs come into this solution from AWS and it provides dashboards for various environments.

The most valuable features are the graphs, dashboards, metrics, and the interface.

Additional metrics should be included.

Better integration with other solutions is needed.

I used Datadog in a project that lasted between one and two years. 

In terms of stability, I have not seen any issues and don't have any complaints.

Datadog is easy to scale.

We have not contacted technical support.

The initial setup was okay. I was not part of the implementation team but from my understanding, it was not complex.

Our in-house team handled the deployment.

My client is currently evaluating several monitoring tools including Datadog, Dynatrace, and AppDynamics. Compared to Dynatrace, Datadog has some room for improvement.

This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space. My advice to anybody who is researching this solution is to consider it within the top three. That said, there are some features and metrics that are available in other products, such as Dynatrace, that are not available in Datadog.

I would rate this solution an eight out of ten.

We use actual user monitoring and have set up thresholds for alerts to PagerDuty, Sentry, Slack, and so on. We also have dashboards set up for tracking latency and error rates. 

As an individual contributor, I also try to set up dashboards for the individual feature projects I work on. I'd like to learn more ways to use this, though, especially when it comes to more proactive approaches to issues. A starter pack of common-use types would be nice.

The solution it has improved our organization by expanding the awareness of issues and alerts beyond SRE and really empowering software engineers at a team level to make changes to monitoring and incident responses.

There could still be more training to bring this even further. A lot of the time I get into Datadog and it's already an incident and I am not in the right mindset to learn about the product or set alerts up.

The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards. 

It is nice that things are so integrated, and any individual thing I build out can likely be re-used across the suite.

Other features I have found useful include the stack traces, especially when it links back to something specific I can look for in the code base. I also like that you can group similar alerts together to look for trends over time instead of one in isolation and see if there have been regressions.

The biggest improvement would be around educational content and helping new users get started. I've only been using Datadog for a few months, and at first, it was frankly overwhelming in terms of both the UI and the available capabilities. The workshops today have helped with this, however, more could be done.

As a user, I have about six or more months of experience with the solution. As a company, I'm not sure.

I was not in charge of evaluating any other solutions.