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it_user687456 - PeerSpot reviewer
System Network Administrator at a healthcare company with 51-200 employees
Real User
Provides successful backup in multiple locations, but it is too complex to use properly

What is most valuable?

It is application aware for Meditech, Exchange and SQL. We do not want to check for successful backup in multiple locations. We want the backup application to handle all of that.

How has it helped my organization?

It has not improved functionality for us. At least the unsupported version we are on is difficult to administer. Most of the functions it can perform are not being used by us because of the complexity.

What needs improvement?

Reduce the product's complexity.

For how long have I used the solution?

Eight years.

Buyer's Guide
Dell NetWorker
January 2025
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What do I think about the stability of the solution?

Stability is an issue.

What do I think about the scalability of the solution?

No.

How are customer service and support?

A seven out of 10. We must engage a reseller who supports it. They also are having difficulty troubleshooting it.

How was the initial setup?

Complex in this version. It is not intuitive and logs are not easily accessible or decipherable.

What other advice do I have?

Be sure to do a PoC.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user723684 - PeerSpot reviewer
it_user723684Divisional SE Manager at a tech company with 10,001+ employees
Vendor

You should definitely get on the latest version.

reviewer721980 - PeerSpot reviewer
System Engineer at a tech services company with 51-200 employees
Real User
Easy to scale, and stable, but the user interface needs some work
Pros and Cons
  • "It is the best umbrella, serving the best applications."
  • "It would be beneficial to have a single user interface for all of the features."

What is our primary use case?

We use this solution for backup and recovery.

What is most valuable?

It is the best umbrella, serving the best applications.

What needs improvement?

The user interface needs some work.

It would be beneficial to have a single user interface for all of the features.

For how long have I used the solution?

I have been using Dell EMC NetWorker for 10 years.

What do I think about the stability of the solution?

There are no issues with the stability of this solution. Dell EMC NetWorker is a stable product.

What do I think about the scalability of the solution?

Dell EMC NetWorker is a scalable solution.

How are customer service and technical support?

I have contacted technical support. As a percentage, I would rate them 70%.

How was the initial setup?

The initial setup is moderate.  It's not easy but it is not complex.

What other advice do I have?

I would rate Dell EMC NetWorker a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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Updated: January 2025
Product Categories
Backup and Recovery
Buyer's Guide
Download our free Dell NetWorker Report and get advice and tips from experienced pros sharing their opinions.