Dell NetWorker Reviews

We use this solution for disk storage, and to administer Save and Restore functionality in our client's data center.                                                             

When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied.                                                    

Stability of NetWorker is very good.

We would like support for tape space reclaim, using either the same or another pool.

NetWorker uses only a stage directed to a clone pool, which is not enough to recover space on the tape.

It's a very good solution if you are using an Oracle-like environment. It's a very good, very powerful solution, but at the same time, it's a legacy solution. That's why we moved from NetWorker to Commvault.

They need to improve their level of support.

The software also isn't user-friendly like Commvault or Rubrik. The solution errors and management aren't so good in comparison.

The solution is very stable, especially if you are using a RAC environment.

The scalability of the solution is okay.

I was very dissatisfied with technical support. It's one of the reasons we switched to Commvault.

The setup was very difficult. 

We used an integrator for the implementation.

We use the on-premises version of the service. We were also using a legacy solution from EMC.

In terms of recommending the solution, it would be my third choice, behind Rubrik and Commvault. There are newer versions, which are hyper-converged, but I would have to seriously evaluate them before I could recommend them.

I would rate this solution five or six out of ten.

• Support for various operating systems, we use, AIX, Solaris, Linux, VMware, and Windows
• Excellent deduplication with Data Domain Boost
• A good user interface, so we can, from a single console, manage the entire backup infrastructure

We are using a single product, with the same licenses, to backup Oracle servers, SQL Servers, Exchange, and our virtual environment. It also allows us to clone the backups to a disaster recovery site. With the integration with Data Domain Boost we are significantly saving backup space.

I think, first of all, the part that relates to backup virtual machines. I've seen better and faster solutions, for example: Veeam.

We've used NetWorker for about ten years. We are primarily using NetWorker to backup our core servers with Solaris. For the last three years, we use Networker to backup the entire infrastructure.

We're also using the NetWorker Module for Microsoft v8.2.1.8, and the NetWorker VMware Protection v1.1.1.50.

No issues encountered.

We had no problems with stability.

We had no problems with scalability. We have two data centers with different infrastructure.

I have worked with local EMC partners, I have had a positive experience.

I did not use technical support for NetWorker, but I have used it for some other EMC products and I think they were a little slow. 7/10.

Initial setup was straightforward. The documentation is good.

We did it in-house.

We use NetWorker Capacity Licensing Model. Estimating the backup environment's capacity is, for me, very complex, and I think not even clear.

It is a good product with some problems backing up virtual machines (slow restore). We use NetWorker Capacity Licensing Model. Estimating the backup environment's capacity is, for me, very complex, and I think not even clear.

We use this solution to protect our numerous file servers. We have SAP HANA servers, some Oracle servers, and we have an eM server. We have several partnerships and Dell is one of them. They are very good. I'm a solution architect and technical team lead. 

This is a very precise and simple solution which is a great feature. It's also very stable and straightforward if you follow the documentation. 

This is a good solution and I can't think of any additional features they could include. I went for NetWorker because it's a good physical as well as virtual environment, and the best possible solution compared to the other products on the market. The others are also good but I like NetWorker better. 

I believe that the reporting could be improved and the report templates should be easier to understand and more comprehensive. I believe they are already working to replace the Java console with the HTML web browser-based administration console which is the other issue. I hope they are able to do this quickly. In terms of my expertise, I can't think of any other issues. 

I've been using this solution for four months. 

The solution is very straightforward and very stable if you follow the documentation properly. When I've been in trouble it's because of my lack of knowledge or not following the instructions. 

We're not such a big organization that we need to scale and it would take a few years before we did that, if at all, so I can't comment on scalability. We have two administrators using the solution. Primarily we just go to the backup console every day to check things are okay. It could be managed by one person but having an extra backup doesn't hurt. 

I'm very satisfied with the support that Dell provides. As soon you create a support ticket, someone immediately contacts you to provide the support. The person might not be an expert, they are generally not techie guys but they are often very helpful. They immediately take the remote of your system to understand the problem and I appreciate that. 

The initial setup was a little complex but that was my issue. It's worth spending a couple of hours to go through everything thoroughly beforehand and take proper notes. If you don't follow the documentation, you can get into problems. Otherwise, it's pretty straightforward.
Deployment time depends on the situation. Implementation probably took three or four hours. Once it's running smoothly there's no maintenance required. 

For anyone planning to implement this solution, it's essential to read the documentation, otherwise you will face a few issues. If you deploy having done all the reading, you won't have any problems. I believe that if something works as expected, it deserves a 10. In my case, it is working as per expectations so I don't have any complaints. 

I would therefore rate this solution a 10 out of 10. 

I feel that it is a good product. However, if its setup is configured correctly, it will work well but if it's not, it's a total disaster. I think that goes for any backup product. Coming into architectural design thinking, for example, we introduced a backup network. This has helped speed up our backup time and the time it took Windows to backup. That has made a huge difference without impacting reduction systems elsewhere that connects into the same systems. So the main thing would be to optimize scheduling and do the setup correctly, then it will improve the backup features. 

There are too many reboots and the software requires constant updating - just like Windows. I don't like that so I feel that it isn't very stable.

The technical support from EMC is 10 out of 10. I am really impressed by it. 

The pricing of this solution is very good.

I will rate this solution an eight out of ten, based on my knowledge and experience on it. In the next version, I would like it if Dell EMC could back up IBM. They call it IBMi, or the A400 system. That would be awesome for the networker. My advice to others would be that they should be very specific who they use to set up the software and make sure they check references for successful installations.

We are system integrators.

We have many systems that are being backed up using NetWorker, mainly in a virtualized environment, with several typical workloads.

It's a good product that can be integrated easily with the Data domain. 

They have many different products but they don't integrate all of the features into one product. This is an area of failure with this solution. For example, if we want source-side deduplication then we have to use Avamar because this kind of feature isn't available in NetWorker.

Some features in NetWorker are good as well as some features in Avamar are good. If they could combine the features of both products into one single product, it would be better.

In the next release, I would like to see better pricing and more integration with the other products in Dell EMC.

We have been using Dell EMC NetWorker for three years.

We are using the latest version.

It's a stable solution and we have not had any issues.

It's a backup system that is backing up more than 50 different systems.

We plan to continue using this solution. It's a good product.

We have contacted technical support and they have provided us with good technical support. 

We have no issues.

Because NetWorker does not provide all of the features such as source-side deduplication, we have had to go with some other products.

The Installation is quite easy. 

The deployment took a maximum of three to four days.

The complete installation needed a bit of extra time due to some downtime for adding systems. But generally, the basic installation and configuration are done within three to four days.

We have a good engineering team and the internal team is capable of handling the implementation.

The price is a little on the high side, but it's reliable and provides a good service.

There are other products on the market with better pricing, which makes it a challenge to sell NetWorker.

I would definitely recommend NetWorker to others who are interested in using it.

I would rate Dell EMC NetWorker an eight out of ten.

Most customers are integrated with the hypervisor environment. It's a mix between VMware and Hyper-V. The database and integration with the database is SQL and it has since changed to Oracle. This is mostly what we are using to unify everything.

The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking to minimize downtime. The solution has helped ensure this.

The backup and configuration for the virtual environment have been the most valuable features, especially with VMware.

The operating system could be improved. The interface could also be much easier.

The stability is very nice.

The solution has very good scalability.

Technical support is good, but it depends on the time zone. I've noticed that some areas offer better support than others.

The initial setup isn't straightforward or complex. It's somewhere in between. Deployment took about two weeks.

I did the implementation myself.

The pricing is mid-range. It's not the cheapest, but it's not too expensive.

We are using the on-premises deployment model.

I would rate the solution eight out of ten.

It's not easy to integrate. We have to read a lot of documentation in order to configure the solution. 

• Management GUI
• Pools to direct backups to storage

It allows us to not worry about our backups.

Some functionality is restricted to Data Domain.

21 years.

No.

No.

Excellent.

The initial setup was complex in 1996, but now our environment is simpler, thus requiring two servers.

If you need to backup multiple OS platforms, this is the product to purchase