Dell NetWorker and Zerto compete in the data protection and disaster recovery category. Dell NetWorker has an upper hand in support and competitive pricing while Zerto is preferred for its advanced features and real-time capabilities.
Features: Dell NetWorker offers comprehensive data backup and recovery functionality, scalability, and integration with various environments. Zerto provides robust disaster recovery capabilities, real-time replication, and ease of migration across different platforms.
Room for Improvement: Dell NetWorker needs enhancements in initial setup complexity, a more intuitive management console, and detailed customer support documentation. Zerto could improve its reporting features, strengthen customer support documentation, and expand its platform integration.
Ease of Deployment and Customer Service: Dell NetWorker's deployment is complex but has strong customer service support. Zerto offers easier deployment and efficient migration functionalities but has mixed reviews on customer service quality.
Pricing and ROI: Dell NetWorker is more cost-effective with competitive setup costs and good ROI. Zerto has higher setup costs but is considered worth the investment due to its advanced features and capabilities, providing significant ROI in complex disaster recovery scenarios.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
The return on investment is evident, as Zerto saves more than 60 percent of time in various operations compared to the previous manual processes.
Most people like me hope we never have to use it. It is like insurance.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
We receive support around the clock, which is excellent.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
The stability of Dell NetWorker is excellent.
Dell NetWorker is stable.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
I consulted with tech support, and we determined the solution was to move the main workload to a resource-available ESX box.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
To connect to a server, it's necessary to install a client on the server, which is challenging.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
To increase accessibility for small and medium businesses, Zerto should consider a competitive pricing strategy, possibly including subscription-based licensing options.
The main issue with Zerto is its user interface, which lacks flexibility and presents a steep learning curve.
The licensing cost is somewhat expensive.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.
Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.
NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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