

Dell NetWorker and HPE Zerto are leading solutions in the data protection and disaster recovery sector. HPE Zerto has an edge in ease of recovery and seamless integration for cloud environments, while Dell NetWorker is known for its robust feature set and application-aware backups.
Features: Dell NetWorker provides backup job automation, compatibility with a wide range of operating systems and databases, and a well-integrated GUI for managing backup infrastructure. It also supports application-aware backups for various environments. In contrast, HPE Zerto focuses on continuous data protection and offers easy data recovery with low RPOs and RTOs, alongside features that support rapid virtual machine recovery and live testing capabilities.
Room for Improvement: Dell NetWorker could improve by simplifying its configurations, enhancing user interfaces, and increasing cloud integration. HPE Zerto would benefit from better documentation, more granular backup capabilities, upgraded user interfaces, and enhanced automation for updates to simplify cloud configurations.
Ease of Deployment and Customer Service: Dell NetWorker's on-premises deployment is considered complex and often requires specialized expertise. Its customer support receives mixed reviews. In contrast, HPE Zerto is recognized for straightforward deployment in hybrid and cloud environments, with easy setup and responsive customer service.
Pricing and ROI: Dell NetWorker offers various licensing options, including capacity-based licenses that can be complex and are often bundled with other EMC products, which makes the pricing competitive. However, it remains expensive compared to alternatives like Commvault. HPE Zerto offers cost-effectiveness relative to its functionality and showcases rapid ROI through efficient disaster recovery processes with high initial investment but long-term savings.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
The stability of Dell NetWorker is excellent.
In terms of stability, I would say it is about 80% stable now.
Dell NetWorker is stable.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
To connect to a server, it's necessary to install a client on the server, which is challenging.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
The licensing cost is somewhat expensive.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
| Product | Market Share (%) |
|---|---|
| HPE Zerto Software | 2.1% |
| Dell NetWorker | 1.7% |
| Other | 96.2% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 33 |
| Large Enterprise | 38 |
| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 86 |
| Large Enterprise | 194 |
Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.
Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.
NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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