Dell NetWorker vs Zerto comparison

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Dell NetWorker

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell NetWorker and Zerto compete in the data protection and disaster recovery category. Dell NetWorker has an upper hand in support and competitive pricing while Zerto is preferred for its advanced features and real-time capabilities.

Features: Dell NetWorker offers comprehensive data backup and recovery functionality, scalability, and integration with various environments. Zerto provides robust disaster recovery capabilities, real-time replication, and ease of migration across different platforms.

Room for Improvement: Dell NetWorker needs enhancements in initial setup complexity, a more intuitive management console, and detailed customer support documentation. Zerto could improve its reporting features, strengthen customer support documentation, and expand its platform integration.

Ease of Deployment and Customer Service: Dell NetWorker's deployment is complex but has strong customer service support. Zerto offers easier deployment and efficient migration functionalities but has mixed reviews on customer service quality.

Pricing and ROI: Dell NetWorker is more cost-effective with competitive setup costs and good ROI. Zerto has higher setup costs but is considered worth the investment due to its advanced features and capabilities, providing significant ROI in complex disaster recovery scenarios.

To learn more, read our detailed Dell NetWorker vs. Zerto Report (Updated: December 2024).

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Dell NetWorker vs. Zerto

December 2024

Helped 824,053 peers since 2012

Categories and Ranking

Dell NetWorker

Ranking in Backup and Recovery

13th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Zerto

Ranking in Backup and Recovery

2nd

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

279

Ranking in other categories

Cloud Migration (4th), Cloud Backup (3rd), Disaster Recovery (DR) Software (2nd)

Mindshare comparison

As of December 2024, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.2%, up from 3.0% compared to the previous year. The mindshare of Zerto is 2.8%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

A stable tool that has an easy-to-use GUI that enables quick restoration

We had a security event back in February. We lost all our servers. We probably had 1500 servers. We used NetWorker to recover and restore VMs. It took us almost 30 days to get back up. It was not quick. However, we wouldn't have been able to recover without the product’s help. We first had to restore the NetWorker infrastructure. We used data domains. We imported the catalog. We identified the tier-one VMs we needed and got those restored. We installed security products on them to ensure they were clean. Then, we booted them up. The solution allowed us to recover our infrastructure.

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

Good GUI, easy setup, and fast recovery

When we tested it, it had more functions than what we used it for, but it was a very good BCDR product. We liked the reliability and availability. Zerto enables you to do disaster recovery (DR) in the cloud, but we did not use that feature. We used Zerto to help protect VMs in our environment. It was strong in that aspect. I would rate it an eight out of ten there. Zerto's speed of recovery was comparable. There was no synchronous and asynchronous replication. If I had to give it a number, it would be a seven out of ten. It was the same as others. There was not much difference. It was easy to migrate data. There was some initial configuration in syncing, but it was easy. I would rate it an eight out of ten in terms of the ease of migration. Zerto’s ability to keep our users collaborating with one another during a data migration was good. I would rate it a seven out of ten in this aspect as well as in terms of its impact on RTOs. Zerto helps reduce downtime in any situation. We can bring up a database in minutes. It probably takes five minutes for the final sync. The cost of downtime depends on the database. It may be 50,000 if you have call center people sitting around. Normally, most of our small outages like that ranged in the tens of thousands. Zerto did save time in a data recovery situation. We did not have ransomware, but there were times we had database corruption where the users would corrupt the database, and the database would not start. It would do snapshotting. It was not necessarily ransomware, but it was testing upgrades or Oracle upgrades. The data recovery happened within five minutes, if not sooner. A normal restore would probably be four to eight hours if we had to restore from a tape and apply logs. Zerto helps to reduce an organization's DR testing. You can spin off an extra database pretty quickly and have users test against the third or fourth copy. It saves one to three days of testing depending on test cycles. You could do sequential testing. I would probably measure it more in days than hours. All of that time can be used by a DBA to do something else. Zerto reduces the number of staff involved in a data recovery situation. One person could probably orchestrate it now versus one to three people. It did not reduce the number of staff involved in overall backup and DR management because we are pretty thin. We would not have gotten rid of anybody.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Very user-friendly with a good interface."

"It is an extremely stable product."

"It is scalable software. All you need to increase is its RAM and CPU. It's pretty easy."

"Dell's technical support are quite helpful with straightforward issues."

"The full backup is a great feature. Restoration is also good and very quick."

"The standout feature of Dell NetWorker is its expertise in handling our VMware environment."

"The solution is scalable."

"Once the scheduler is configured, backups proceed without any interruption."

More Dell NetWorker pros

"We work a lot with customers that need disaster recovery and the best possible migration approaches, and Zerto helps them minimize the amount of effort it takes to finish their upgrades or migrations."

"The return to operations is the most valuable feature because it decreases the amount of time it takes us to recover."

"The continuous data protection is great. We love it because I can see exactly how many seconds behind real-time we are, which is usually under 10 seconds. It keeps things up to date. We love the product."

"We use to use VMware replication appliances to attempt to replicate our VMs to remote locations and servers, but Zerto's one-to-many replication options with deduplication have made the process much simpler without having to constantly worry about the versions of each driver."

"We use the solution for one-to-one replication from data center one to data center two, from server one to server two, or from the cloud to on-premises."

"The most valuable feature is the ease of upgrades."

"The file restoration is very helpful. They've improved it over the years to make it a lot more user-friendly and easy to do, which I appreciate. So, we use that quite a bit. The failover process is quite simple and intuitive. Even the configuration and setup are pretty easy to do. It is pretty easy to use. I've done the restoration of servers several times, not as a disaster. When an upgrade on a server goes wrong and it messes things up, I can just fail back to a previous version and try it again. So, that has been really helpful."

"There are two things that are keeping us with the solution: 1. It does a very good job of keeping the data in sync at all times. 2. In the event of a failover or in the event of a contingency, we are able to retrieve the data very quickly without any issues."

More Zerto pros

Cons

"Lacks a restore feature."

"The stability of the NMC could use some attention, as it tends to be a bit shaky during jobs and other operations."

"I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups."

"NetWorker's major problem is its legacy software."

"We are looking forward to better stability in future versions."

"Dell NetWorker could improve the GUI to include rack recovery."

"The price could be cheaper."

"The support is an area with concerns where improvements are required."

More Dell NetWorker cons

"The alerting doesn't quite give you the information about what exactly is going on when an issue comes up. We do get alerts inside of our vCenter, but it doesn't quite give you accurate information inside the plugin to be able to tell us what's going on without having to go into the actual Zerto application and figuring out what's causing the issue."

"We're not fully satisfied with the support team."

"Compared to other products, I would praise the intuitiveness of the product. But I think that can always be improved. The intuitiveness of the graphical user interface, while it is very solid and I don't have issues navigating it. I would say that it can always be improved."

"With the VPG (virtual protected group) it would be nice if you could pick individuals in the grouping instead of having to failover the whole group."

"I have had problems with vRAs. When I am trying to restart a host, sometimes the vRAs will hang. I would like it if they wouldn't migrate off or shut themselves down, then I have to manually work with it a lot of the time."

"The knowledge base could be improved. Sometimes, it's finicky, especially when moving storage around. We've had to redo entire processes, which was time-consuming and resulted in data loss. This has happened multiple times, and despite following support steps and contacting support, we often had to resolve issues on our own."

"I would like to see Zerto implement a pay-as-you-go model."

"The technical support is hit or miss."

More Zerto cons

Pricing and Cost Advice

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."

"The price is a little on the high side, but it's reliable and provides a good service."

"They are not cheap."

"The pricing of this solution is very good."

"The licensing model can be traditional licensing or capacity-based licensing."

"It is inexpensive compared to new products."

"There is a licensing fee."

"It is a relatively inexpensive product compared to one of its competitors."

More Dell NetWorker pricing and cost advice

"It's very reasonably priced. It's a little more than $3,000 annually. That works out to about $20 per server per month."

"The price is reasonable."

"We have seen ROI. Several times, we needed to recover, and we were able to go to Zerto."

"The pricing is a little more expensive in comparison to other tools."

"They should adjust the pricing because I feel its price is too much. If they reduce the price, there will be more users and customers."

"Zerto's price seems fair. It's competitive."

"In general, it's pretty fair because it is software. In our case, we built our own colo. So, the cost of the colo was very expensive, and that's where a lot of the equipment is. The same thing is there if we were going to spin up in the cloud, but as a solution, in general, it's pretty fair for what you get out of it and how it works. It's not cheap, but at the same time, you get what you pay for, and it's definitely worth the cost. You just have to understand that the cost of the software alone is not the total cost of the project of doing ransomware protection or disaster recovery. It's a piece of the pie, not the entire pie."

"The licensing is a little bit steep, but there is some value that you do get for it as well."

More Zerto pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

12%

Manufacturing Company

Government

Computer Software Company

22%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

What is your experience regarding pricing and costs for Dell NetWorker?

I am not sure about the exact pricing, but it seems to be nominal and reasonable.

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

What do you like most about Zerto?

Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...

What is your experience regarding pricing and costs for Zerto?

I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.

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Product Reports

Download Dell NetWorker product report

Dell NetWorker

December 2024

Download Zerto product report

November 2024

Also Known As

NetWorker

Zerto Virtual Replication

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Dell Technologies

Overview

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies