Dell NetWorker vs Zerto comparison

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Dell NetWorker

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Dell NetWorker and Zerto compete in the data protection and disaster recovery category. Dell NetWorker has an upper hand in support and competitive pricing while Zerto is preferred for its advanced features and real-time capabilities.

Features: Dell NetWorker offers comprehensive data backup and recovery functionality, scalability, and integration with various environments. Zerto provides robust disaster recovery capabilities, real-time replication, and ease of migration across different platforms.

Room for Improvement: Dell NetWorker needs enhancements in initial setup complexity, a more intuitive management console, and detailed customer support documentation. Zerto could improve its reporting features, strengthen customer support documentation, and expand its platform integration.

Ease of Deployment and Customer Service: Dell NetWorker's deployment is complex but has strong customer service support. Zerto offers easier deployment and efficient migration functionalities but has mixed reviews on customer service quality.

Pricing and ROI: Dell NetWorker is more cost-effective with competitive setup costs and good ROI. Zerto has higher setup costs but is considered worth the investment due to its advanced features and capabilities, providing significant ROI in complex disaster recovery scenarios.

To learn more, read our detailed Dell NetWorker vs. Zerto Report (Updated: October 2024).

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Dell NetWorker vs. Zerto

October 2024

Helped 816,406 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Customer Service

Sentiment score

5.8

Dell NetWorker's customer service is appreciated for friendliness, but technical support experiences vary, with requests for faster responses.

Sentiment score

7.9

Zerto's customer support is praised for responsiveness and expertise, though complex issues sometimes face slower response times post-HP acquisition.

Technical support in Turkey is excellent, providing on-site support for some products.

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General Manager at Bilgipark Görüntü ve İletişim San. Tic. A.S.

No quotes available

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Room For Improvement

Sentiment score

3.8

Dell NetWorker needs faster restore, better stability, improved integration, user-friendliness, enhanced support, efficient management, and clearer pricing.

Sentiment score

5.4

Users desire improvements in Zerto's documentation, reporting, Hyper-V support, user interface, licensing, pricing, automation, and advanced features.

Dell should consider creating certifications similar to Cisco's CCNA, which has significantly helped Cisco in marketing and user adoption.

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General Manager at Bilgipark Görüntü ve İletişim San. Tic. A.S.

No quotes available

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Scalability Issues

Sentiment score

7.9

Dell NetWorker is seen as scalable but can face challenges with infrastructure and stability in larger enterprises.

Sentiment score

8.4

Zerto efficiently manages scalable growth across diverse environments, supporting increased workloads with simple license additions and minimal intervention.

No quotes available

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No quotes available

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Setup Cost

Sentiment score

6.3

Dell NetWorker provides competitive pricing with complex licensing, offering discounts for sectors, with varying user opinions on costs.

Sentiment score

5.8

Zerto's VM licensing offers scalable pricing, viewed as cost-efficient yet sometimes expensive, aligning with powerful disaster recovery features.

Licensing starts from around five thousand US dollars and can go up to $40,000 or $50,000 depending on the project.

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General Manager at Bilgipark Görüntü ve İletişim San. Tic. A.S.

No quotes available

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Stability Issues

Sentiment score

7.5

Dell NetWorker's stability is mixed; reliability improves with updates, best practices, and proper configuration, despite some early challenges.

Sentiment score

8.2

Zerto is stable and reliable, with issues usually due to user errors, receiving high ratings for dependable performance.

No quotes available

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No quotes available

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Valuable Features

Sentiment score

7.9

Dell NetWorker provides scalable, fast backup solutions with robust management and compatibility across diverse systems, including SAP HANA and Oracle.

Sentiment score

8.3

Zerto provides seamless integration, rapid recovery, and real-time replication, excelling in disaster recovery and migration with near-zero RPOs.

As for technical support, the service provided in Turkey is very good, and they also offer on-site support for some products, which keeps us happy.

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General Manager at Bilgipark Görüntü ve İletişim San. Tic. A.S.

Replicating my settings helps me recover point objectives faster and retain policies.

Channel Luke

IT Supervisor at a consultancy with 11-50 employees

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Categories and Ranking

Dell NetWorker

Ranking in Backup and Recovery

13th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Zerto

Ranking in Backup and Recovery

2nd

Average Rating

9.0

Reviews Sentiment

7.5

Number of Reviews

282

Ranking in other categories

Cloud Migration (4th), Cloud Backup (3rd), Disaster Recovery (DR) Software (2nd)

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. The mindshare of Zerto is 2.7%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

A stable tool that has an easy-to-use GUI that enables quick restoration

We had a security event back in February. We lost all our servers. We probably had 1500 servers. We used NetWorker to recover and restore VMs. It took us almost 30 days to get back up. It was not quick. However, we wouldn't have been able to recover without the product’s help. We first had to restore the NetWorker infrastructure. We used data domains. We imported the catalog. We identified the tier-one VMs we needed and got those restored. We installed security products on them to ensure they were clean. Then, we booted them up. The solution allowed us to recover our infrastructure.

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Girish Agarwal

Security Architect at a insurance company with 10,001+ employees

Easy to use, quick to understand, and simple to set up

It's easy to use. It wasn't too difficult to start with. With most vendors, initially, you have a learning curve or configurations. In this case, Zerto was quick to understand. The dashboard was easy and the UI was simple. The experience is comparatively good with Zerto. The near-synchronous replication has not been used much. That said, it does help when talking about storage layers. The availability of the VMs is good. In terms of resiliency, there are a lot of benefits to it. Most have a recovery of 24 to 48 hours; Zerto has gotten recovery down to four hours. We've done a POC with a DR to AWS. It was limited, however, it worked well and there was support. We didn't run into any challenges. The effect on the RPOs has been excellent. It's been impacted greatly. Customers enjoy the shorter timeline to recovery. The customer confidence is high.

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

12%

Manufacturing Company

Government

Computer Software Company

21%

Financial Services Firm

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

What is your experience regarding pricing and costs for Dell NetWorker?

I am not sure about the exact pricing, but it seems to be nominal and reasonable.

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

What do you like most about Zerto?

The most valuable feature of Zerto for us is its DR capability.

What is your experience regarding pricing and costs for Zerto?

I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.

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Product Reports

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Dell NetWorker

November 2024

Download Zerto product report

October 2024

Also Known As

NetWorker

Zerto Virtual Replication

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Dell Technologies

Overview

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies