We compared Dell NetWorker and Zerto based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Dell NetWorker needs improvements in reporting, integration, and documentation. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The backup software has been much faster since we've deployed the solution."
"Technical support is good."
"Storage-wise, EMC is user-friendly."
"It is the best umbrella, serving the best applications."
"It is scalable software. All you need to increase is its RAM and CPU. It's pretty easy."
"The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this."
"The possibility of recovering up-to-the-moment data is very useful."
"NetWorker is fast and reliable."
"Some of the most valuable features are the synchronous replication and migration with RDMs. I really like the conversion of RDM VMs for migration."
"It is incredibly granular and I really appreciate that."
"The continuous data protection is great. We love it because I can see exactly how many seconds behind real-time we are, which is usually under 10 seconds. It keeps things up to date. We love the product."
"The solution's most valuable aspect is allowing a failover from our remote sites to our data center. Our remote sites have failed several times, and on each occasion, we were able to bring a plant back online within 30 minutes, even though the hardware repair took many days."
"When we use our VMware environment, sometimes the HP hardware is not compatible, and we start to lose data. I like that we can restore our whole application and public-facing system through Zerto."
"Zerto enables us to do sandboxing failovers. You can run tests on a production environment in a sandbox and spin up a copy of your actual production environment in a few hours. When you're done with it, you can click a couple of buttons, and it's all blown away. You don't need to worry about reverting changes or interfering with your on-prem production environments."
"The biggest benefit is the application-consistent disaster recovery functionality."
"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
"The configuration is too complex."
"There should be more vendors incorporated into the solution."
"The user interface of this solution could be improved. It is not user friendly and is difficult to understand for new users. New users struggle to understand the logic."
"The solution could be graphically better."
"NetWorker sometimes has issues with the backup not starting and with connecting to the Oracle servers."
"In the next release, I would like to see better pricing and more integration with the other products in Dell EMC."
"The product should provide integration with AWS."
"There are too many reboots and the software requires constant updating."
"It would be helpful if the reports can be generated periodically, on a schedule."
"The backup functions are in need of improvement."
"The backup end of this solution could be improved. We tried using it as a full backup solution and it took way too long to complete at least one backup."
"When building out a VPG and doing the machine types within Azure, they were not coming across correctly. It would say it had a CPU and memory of a specific type, but it was not accurate... It was a bug and they were working on it."
"It would be difficult to do, but I would love it if Zerto handled some of the scripting and things necessary to do a recovery. For example, it would be helpful if the solution could update the DNS to point to a new location. It would be nice to automate some of those tasks that you have to do to recover a VM and they were kinda out-of-the-box point-and-click things rather than things that required you to write a script."
"Adding or changing VPGs (Virtual Protection Groups) may require restarting replication."
"I am a little bit worried about how Zerto will work with large volumes of data, such as replication for big data and very large files."
"Long-term retention of files is a function that isn't available yet that I'm looking forward to them providing. The long-term retention is the only other thing that I think needs improvement."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Dell NetWorker is rated 7.8, while Zerto is rated 9.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our Dell NetWorker vs. Zerto report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
