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Dell NetWorker vs HPE Zerto Software comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Dell NetWorker delivers cost savings, enhanced recovery, and efficiency, proving invaluable for business continuity and operational efficiency.
Sentiment score
7.0
HPE Zerto Software enhances efficiency and reduces costs through improved disaster recovery, data protection, and minimal downtime.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
CTO at Erisa Administrative Services, Inc.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
System Engineer at a wholesaler/distributor with 1,001-5,000 employees
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
Founder & CEO at Itix Cyber Ltd
 

Customer Service

Sentiment score
6.1
Dell NetWorker customer service is praised for quick assistance but criticized for delays and variable expertise, especially regionally.
Sentiment score
7.5
HPE Zerto Software's customer service is highly praised for responsiveness, with strong ratings reflecting overall user satisfaction.
Technical support from Dell is excellent.
Solution Architect at Apollo Telecom
quick responses whenever we log a complaint
Sr. Area Technical Manager at tata elxsi
They are very responsive and helpful.
System Engineer at NCCPL
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
Disaster Recovery Manager at a financial services firm with 10,001+ employees
When I open a ticket, I usually get a call within an hour or two.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.8
Dell NetWorker offers scalability but faces challenges in VMware connections, storage, licensing, and large-scale stability for some users.
Sentiment score
7.5
HPE Zerto Software efficiently scales, integrates with cloud platforms, and manages workloads, despite licensing and bandwidth challenges.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Solution Architect at Apollo Telecom
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
It is scalable enough for our environment.
System Engineer at NCCPL
I would rate it a ten out of ten for scalability.
Head of IT at TWM SOLICITORS LLP
Customers need to follow good engineering practices for optimal product use.
Tech Lead, Storage and Data Protection at a energy/utilities company with 10,001+ employees
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
Senior Systems Engineer at a financial services firm with 51-200 employees
 

Stability Issues

Sentiment score
7.6
Dell NetWorker exhibits stability, rated high by users, improving with updates, while older versions faced occasional challenges.
Sentiment score
8.0
HPE Zerto Software is highly stable, with minimal issues reported, effective performance, and responsive support, rated nine out of ten.
The stability of Dell NetWorker is excellent.
Sr. Area Technical Manager at tata elxsi
In terms of stability, I would say it is about 80% stable now.
Senior Specialist Backup/Storage at National Bank of Kuwait
Dell NetWorker is stable.
System Engineer at NCCPL
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
Technical Architect at a manufacturing company with 10,001+ employees
The ease of use was so good with Zerto that they were able to migrate things much quicker.
Inside Sales Representative at a tech services company with 51-200 employees
It is very reliable.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
 

Room For Improvement

Dell NetWorker users seek improved interfaces, cloud integration, and security, citing deployment challenges and a need for modern enhancements.
HPE Zerto users seek improved documentation, support, automation, integration, and pricing, with enhanced cloud services, backups, and reporting.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
Solution Architect at Apollo Telecom
To connect to a server, it's necessary to install a client on the server, which is challenging.
System Engineer at NCCPL
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
Systems Engineering Manager at a legal firm with 1,001-5,000 employees
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees
 

Setup Cost

Dell NetWorker offers complex licensing, with varied pricing; included in bundles, often costly but comprehensive and flexible for sectors.
HPE Zerto Software offers flexible, transparent pricing with scalable licenses, valued for robust disaster recovery despite perceived high costs.
The licensing cost is somewhat expensive.
Sr. Area Technical Manager at tata elxsi
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
IT Manager at American Pioneer Federal Credit Union
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees
Zerto is easier to set up and use, and it's less expensive.
Professional Services Engineer at US Signal
 

Valuable Features

Dell NetWorker provides robust backup solutions with automation, deduplication, scalability, and wide compatibility for various environments and systems.
HPE Zerto offers real-time backup, fast recovery, and seamless VMware integration, enhancing disaster recovery and minimizing downtime effectively.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Solution Architect at Apollo Telecom
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
System Engineer at NCCPL
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
Sr. Area Technical Manager at tata elxsi
Zerto offers excellent technical support with responsive and helpful experts.
Assistant Manager-Networks at a university with 1,001-5,000 employees
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
Senior Systems Engineer at a financial services firm with 51-200 employees
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Sr. Systems Engineer at a legal firm with 1,001-5,000 employees
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
HPE Zerto Software
Ranking in Backup and Recovery
2nd
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
343
Ranking in other categories
Cloud Migration (1st), Cloud Backup (3rd), Disaster Recovery (DR) Software (1st)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Dell NetWorker is 1.7%, down from 3.2% compared to the previous year. The mindshare of HPE Zerto Software is 2.1%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
HPE Zerto Software2.1%
Dell NetWorker1.7%
Other96.2%
Backup and Recovery
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
DR
Enterprise data management supervisor at a insurance company with 1,001-5,000 employees
An all-in-one and cost-efficient solution that does what it promises
Zerto is very easy to use. Installation is about half an hour, and then it starts protecting the data and VMs. It is not very cumbersome. The UI is built very well. It is fairly self-explanatory. To be able to stand up a product you have never seen in half an hour and get it functioning and protecting speaks to how good the UI and workflow are. Zerto has near-synchronous replication. As a change is made on site A, it gets copied across the network to site B. We are five or six seconds behind production. If I have a heavily used system and I use traditional backups, I could be anywhere from 5 minutes to 23 hours behind. With Zerto, I am single-digit seconds behind. That works well for us. Our disaster recovery test, which used to span an entire week, now takes two days. We used to recover our servers in the first two or three days with a backup product and then test for two days before tearing it all down. Now, we spend half a day on new servers and ensuring things work with networking, etc. We test the next day, and we are done in two days. Across the entire company, we are able to save significant man-hours by shortening the test from a week to two days. We are now doing smaller tests once a month and larger tests once a year. Zerto has reduced our DR testing time by 60% to 70%. We are also able to do more disaster recovery testing. Previously, we were doing it once a year, whereas now, we are doing smaller tests once a month and our large tests once a year. In recovery point objectives, we are single-digit seconds behind. In terms of RTOs, I can recover 350 VMs in 30 minutes. It takes less than several seconds to restore a single VM. From days to 30 minutes for 350 compared to 100 VMs is an incredible time-saving in terms of RTOs and RPOs for us.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
11%
Government
9%
Manufacturing Company
8%
Computer Software Company
22%
Financial Services Firm
10%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
By reviewers
Company SizeCount
Small Business92
Midsize Enterprise86
Large Enterprise194
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
What do you like most about Zerto?
Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feat...
 

Also Known As

NetWorker
Zerto Virtual Replication
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Find out what your peers are saying about Dell NetWorker vs. HPE Zerto Software and other solutions. Updated: December 2025.
879,371 professionals have used our research since 2012.