Dell PowerProtect Data Domain Reviews

Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup software. Almost all customers utilize Dell PowerProtect Data Domain as a deduplication and backup solution.

Almost all of our customers indeed use Dell PowerProtect Data Domain. When I mention all users, I refer specifically to enterprise users, including Telco and government entities, who use Dell PowerProtect Data Domain. We also have some small OceanProtect Huawei deduplication devices, but they are not the same storage as Dell PowerProtect Data Domain.

From my personal experience, the most valuable feature in Dell PowerProtect Data Domain is its deduplication.

The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software.

If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money.

I would rate software support as a ten, while I would give hardware support a seven.

I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine.

The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.

In terms of analytics and monitoring capabilities, they help tremendously. This is a great product; it has been around for more than twenty years, and the software is stable. We have never encountered issues such as data corruption with these systems. There have been no software issues with Dell PowerProtect Data Domain, only hardware failures requiring break and fix interventions. I don't think I've ever opened a service request related to problems with Dell PowerProtect Data Domain. The knowledge base is good; they do have one known issue when a certificate expires for login.

I don't recall any downtime we experienced. Access to the GUI can sometimes be a problem related to certificates and the bounding of web servers for the GUI. However, I don't have many concerns, as we have many of these boxes in the field, and I've never faced a problem with them. We have realized that boxes can work for years without any issues. Additionally, hardware failure is very low; although we use mechanical disks and expect to change them frequently, the boxes have consistently operated for five or more years without issues.

We have had issues with broken disks, but these issues are not as common as they are with other block storages.

Dell PowerProtect Data Domain is very scalable; it expands easily with new enclosures. They utilize SATA disks for petabytes of storage, and deduplication is efficient. Dell PowerProtect Data Domain boxes are sufficient for enterprise users.

For this type of box, we receive great support from Dell.

Positive

The deployment and installation process for Dell PowerProtect Data Domain is straightforward. We just initialize it, set up the management IP address, configure the file system, and set up the network. It is an easy task that can be implemented by technicians.

I really don't know what Dell could improve to make this product better. I believe that for backup and deduplication, this is the top product.

I don't believe we have a better solution available now for fast backup and recovery speed. While Oracle may have a solution that promises zero data loss, for general-purpose backup and restore, I don't think we have a better solution capable of quickly restoring large amounts of data the way Dell PowerProtect Data Domain does.

We sell solutions from IBM, including a NAS-based one known as Spectrum Scale. I forgot the details, as I'm not involved in that project. We have one significant implementation of this product, but I'm not familiar with this specific type of storage.

I am involved in block solutions and I work with classical NAS systems such as Isilon and OceanStor. However, I don't only work with NAS systems that have nice GUIs; I also have experience with block storage. On the other hand, I don't work with Ceph or storages that are based on software-defined storage.

I work with OceanStor.

I work with OceanStor Dorado, OceanStor Protect, and all types of block and backup storages from OceanStor. I also work with Dell EMC; I forgot to mention Dell PowerProtect Data Domain. We also sell it because Dell PowerProtect Data Domain is the best product on the market for backup. When talking about block storages, I think only general-purpose block storages, and I mentioned that we use only Huawei and IBM storages.

In Serbia, public sector and enterprise customers are not using cloud technologies for backing up their data. Price is the main reason; they are reluctant to share information on the cloud. Presently, the only usage of Dell PowerProtect Data Domain is on-premises implementations here in Serbia.

I would rate this solution a nine out of ten.

I have close to 20 years of experience, combining my seven years with FalconStor and my 11 years with Cox. Dell PowerProtect Data Domain is a backup solution we have used from day one. When I worked for Cox, I was hired from DealerTrack in 2014, and Cox Enterprises, which owns many different brands, acquired DealerTrack. Cox had NetBackup running and Dell PowerProtect Data Domain. They decided to retire NetBackup and use Dell PowerProtect Data Domain, making it the enterprise backup solution for all AutoTrader, Kelly Blue Book, and other properties.

We back up over 20,000 servers in the backup window successfully and on a continuous basis. This was based primarily on a virtual environment, specifically VMware.

We migrated from Avamar to PPDM, and I feel Dell can improve the migration process. I do not know how many customers they have, but we faced challenges migrating from Avamar to PPDM.

Network-wise, implementing the solution and expanding on our DealerTrack presented several challenges. When we migrated DealerTrack from New Jersey data centers to Atlanta, we were set up in a network bubble. Once we received the green light to expand to other business units, adding more network capabilities proved challenging.

Dell PowerProtect Data Domain is more efficient than NetBackup for our backup needs. The best features are the storage efficiencies with deduplication and compression capabilities; they are the best in deduplication and compression. We save significantly more money with Dell PowerProtect Data Domain than with NetBackup, which is one of the main reasons we switched to Dell PowerProtect Data Domain.

Recovery features in Dell PowerProtect Data Domain are outstanding. The restore capabilities and backup capabilities are considerably faster. The speed of backups is clearly evident, and in terms of efficiency, Dell PowerProtect Data Domain significantly improves our organization's data backup efficiency with outstanding storage efficiencies. Upper management cares about the budget and expanded on Dell PowerProtect Data Domain because of the storage efficiencies.

The main benefits of Dell PowerProtect Data Domain are the fast backups, fast restores, and storage efficiencies.

I did not have the all-flash Dell PowerProtect Data Domain solution. We did have flash; however, I do not remember exactly how much flash we had, but that was key to our fast restores.

We have not yet entered the cloud, but we tested it and had presentations regarding it. The cloud capabilities were impressive, but we are not in the cloud yet.

I think they did a great job with PPDM from what I have seen. Their licensing matrix is confusing and is a feature they need to improve. We have challenges with that as well from our account managers at Dell, especially regarding notifications of nearly reaching capacity on our licensing. This was also a concern during the migration from Avamar to PPDM since we had considerable duplication. We worked closely with Dell themselves regarding the migration and the licensing.

I have over 20 years of experience with Dell PowerProtect Data Domain. I used Networker for three years.

I do not see any issues with the scalability of Dell PowerProtect Data Domain. We can easily add to Dell PowerProtect Data Domain environment. We have done a couple of refreshes, but challenges during refreshes primarily involve the network and ensuring that the HA is working correctly.

Dell's technical support is very good and on par with NetApp support and the rest of the industry, such as Oracle, providing the same type of support. If you open a severity case one, there are similar challenges to getting support. The process involves fixing the problem first, then asking all the questions afterward. This approach is consistent across the board because vendors ask many questions on a severity one case. I would not call unless I have a potential outage and need help understanding the problem we are facing to fix it. When I open a severity one case, it is challenging, not only with Dell but also with Oracle. They want to ask many questions, which should be bypassed because we need to fix the problem. If I have a severity two case, I will answer all the questions because there is no urgency, though there is some urgency to get it fixed, but it is not as critical as an outage.

Once you get the message across and bypass their level one support to get someone in level two or level three involved, it becomes easier. It is always a challenge, and I find Oracle to be the same way when opening a severity one case. They put you through all these questions and processes, and I normally would call, and with NetApp, we always call the account manager to bypass and get someone in level two right away. However, it is difficult to bypass level one when they attempt to diagnose the issue you are having when you already know that you need a level two technician. You do not want to spend so much time explaining to level one, then have them transfer you. The vendor's process can sometimes be painful when going through their process to resolve an issue. One thing that I think needs improvement is the automated response; when you call, you end up talking to a robot. As a customer, I do not want to speak to a robot. It should be an option: do you want to continue with the automated call system or speak to someone right away? If it is not a severity case, I would go with the robot, but if it is urgent, I want to speak to someone right away because a robot is inadequate for that.

I have worked with Dell for many years. When I worked for FalconStor, we used Dell servers and rebranded them to FalconStor. FalconStor is a software company, and we used Dell as the hardware. At one time, we were using Supermicro, but they changed to Dell. My history with Dell goes back many years. Even before when I worked for the New York Stock Exchange for 23 years, I remember when Dell first came out and we started receiving all these Dell servers, desktops, and everything.

We utilized both ourselves and Dell during the deployment. Upper management then decided to use a third party, Ahead. We have been working with Ahead rather than Dell itself; we started with the third party about two years ago. We purchase it through Ahead.

I may have an old metric from when we presented the case to retire NetBackup versus Dell PowerProtect Data Domain. We have expanded on our projections, especially as we are implementing AirGap. We have not fully expanded the air gap yet, and we are still in the testing stages concerning recovery in case of a cybersecurity threat.

The cost these days is definitely increasing as we are expanding on how much we will be utilizing with Dell's DPS and PPDM.

With very minimal failures, the ratio between successful backups and failed backups was overachieved compared to other backup solutions such as NetBackup. If you are going with high availability, my recommendation for those considering Dell PowerProtect Data Domain is to have a proper networking process and plan in place because networking is crucial for success. I would rate this product a 9 out of 10.

Dell PowerProtect Data Domain is used for connecting it to our backup system, which is Veeam in this case. It serves as the storage for the backup application, and it has many capabilities that enhance the storage and availability. A key feature is deduplication that saves space. Dell PowerProtect Data Domain functions as a storage system.

The significance of having fast backup and recovery solutions for our organization when using Dell PowerProtect Data Domain is that it helps with the restoration process of any machines that aim to be backed up or even for machines that are planned to be backed up to this storage solution. It performs well for backup. Our main goal is to use it as a storage system to connect with Veeam, which is backup software. Veeam is backup software and Dell PowerProtect Data Domain serves as both storage software and hardware.

I have been using Dell PowerProtect Data Domain for three years and a half, and it has delivered excellent reliability and deduplication efficiency and backup performance. The platform is stable, scalable, and integrates smoothly with our enterprise backup environment, which is Veeam. It has many replication and disaster recovery capabilities that are particularly valuable for maintaining business continuity. Deployment and licensing can be complex, but the overall experience has been highly positive.

Dell PowerProtect Data Domain is good for long-term backup retention. Banks tend to have long-term backup retention policies, some for three years and others for five years. The efficiency is fast, and it all comes down to whether the configuration is set up properly and tuned. It performs well for retention, recovery, restoration, and availability, along with its functionality and scalability.

The data reduction capabilities of Dell PowerProtect Data Domain all-flash solution are the main interesting feature. The deduplication technology differs from one system to another. For example, some systems may show 20x deduplication, while others show less or more, depending on the type of data stored, the complexity of the data, and the type of operating system that hosts it. The overall performance is perfect.

Each solution has its pros and cons regarding Dell PowerProtect Data Domain. Regarding the cons, it has high licensing and expansion costs. The initial setup and configuration can be complex. It requires experienced administrators for advanced management, and there is a significant area to improve in the UI and reporting. Hardware upgrades can be expensive, and maintenance contracts are costly. It can be oversized for small environments.

Anyone looking to purchase Dell PowerProtect Data Domain solution should be aware that it requires experienced administrators for advanced management. The UI and reporting are not user-friendly and could be more modern. It is essential for anyone making an initial setup or purchasing the solution to have staff certified by Dell.

I have been working with Dell PowerProtect Data Domain for three years and a half.

We have never had a faulty module in Dell PowerProtect Data Domain solution itself; it is smooth and fast. You can depend on it to store data, but when troubleshooting or configuring something new, it is not a one-click solution. You need to understand what is happening.

While we are expanding the capacity used on the product itself. When you purchase the product for the first time, it comes with a single module, which is hardware, and an expansion module filled with hard disks. However, you cannot use it without the appropriate licenses. To unlock more storage, you need to pay for the licenses for the storage you already own. For now, we are focusing on the software side and have to invest a lot of money for an extra 20 terabytes.

The customer service and technical support of Dell is great.

Dell PowerProtect Data Domain has been installed in our data center since before I started with this bank. The fact that we have not considered replacing it with another solution in three years and a half proves it is performing well for our data center and backup needs.

The initial setup of Dell PowerProtect Data Domain is complex due to extensive cabling and extensive board configuration required to get it running. You have to navigate through a lot of documents for the initial setup.

When we purchase something, the deployment is done by a third-party company. We establish an SLA and a contract, and they manage the entire process of installation, configuration, and training. They partner with Dell and are responsible for delivering the solution, configuring it, and handling the first-line support tickets when issues arise. Sometimes we open a case with Dell for further assistance.

Dell PowerProtect Data Domain is cost-effective for the enterprise, but it is not cheap; it is quite expensive, even for the enterprise. However, it is worth it.

The initial setup and configuration can be complex. It has high licensing and expansion costs. Licensing costs are significant for unlocking more storage.

Dell PowerProtect Data Domain meets the goal of purchasing this solution. It is an excellent deduplication technology and is reliable and stable for enterprise backup environments. It is fast, and the restore performance is also fast. The replication and disaster recovery features are more than enough for enterprise environments, and it scales well.

We have gone through three investments in Dell PowerProtect Data Domain. The first one was in 2020 when we purchased Dell PowerProtect Data Domain for the first time with the model being 6,300. One year ago, we replaced it with the 6,400, which is a newer hardware model. We also use Dell PowerProtect Data Domain in a solution called Dell Cyber Recovery, which is isolated and requires Dell PowerProtect Data Domain in an isolated environment. The third module is located in our DR site, which replicates the main site to Dell PowerProtect Data Domain in the DR site.

I would rate this product eight out of ten.

I have implemented a couple of Dell PowerProtect Data Domain at the premises and we have integrated that appliance with Veeam backup solutions only.

Apart from that, I already worked on Avamar which was earlier part of EMC.

The cost is high now due to things such as SSD and memory prices being high in the current time. Earlier it was good and it would have been the best fit in the customer budget. So due to international price increases for the memory and the SSDs, it is currently a little bit costlier than the earlier one. But it doesn't matter. If we have an enterprise customer and their data is critical for them, then I think the price being high or low doesn't matter.

Dell PowerProtect Data Domain has a protocol which is a very good protocol. With the help of that particular OST protocol, we can take the backup in a very fast manner over the FC. That appliance is very good in comparison to HP StoreOnce. We can restore the data in a very minimal time because the data is transferring over the FC protocol, which is 32Gbps. I always recommend it to others who have huge data and they are continuously taking the backup onto external devices.

Dell PowerProtect Data Domain data backup transfer throughput and deduplication are exceptional because it works on the variable blocks. When we are using variable blocks, we can take the backup in a very fast manner and then we can save the storage space due to the deduplication functionality. The deduplication is very good, with a 20:1 ratio of deduplication, which is not available in other solutions such as HP.

The benefit of Dell PowerProtect Data Domain is that we are storing the data in a very small footprint. Huge data can be stored in a very small storage capacity because the deduplication and the compression ratio is very good. This is the beauty. We do not need to spend more money, and then we can achieve cost saving at the drive level.

Dell PowerProtect Data Domain is a perfect solution. I don't think we have to make any improvement to it. It is completely perfect for the enterprise-class customers. It is not meant for the smaller customer. When the data size is huge, it is always good for them to store the data in the terabyte or petabyte form.

Dell PowerProtect Data Domain can be integrated with other third-party backup software. We can integrate it with Commvault, we can integrate it with Veritas, we can integrate it with Veeam backup solutions, or Dell's own solution as well. It is a very good solution to integrate with others.

It is reducing the backup window since the backup transfer rate is very high, so we can complete the backup in very minimal time. The data is always transferring in a very fast manner over the iSCSI, FC protocol, iSCSI protocol, NFS protocol, or CIFS protocol as well. It depends on the customer environment. It can be easily fitted in their environment and then transfer the data for a shorter period of retention and a longer period of retention.

The data reduction policy is supposed to be 20:1. It is supposed to have a very good deduplication and compression ratio.

I think we have to involve the immutability functionality within the system so that we can use these storage boxes for the immutable purpose to store the data for a longer period of retention and to protect from ransomware attacks.

I'm working on Dell PowerProtect Data Domain since approximately eight years.

I think because it is a secondary storage, the downtime doesn't matter, because it is always available. It is a backup appliance only. Critical workload is not running on it. The critical workload always runs on the primary data storage, which is basically PowerMax or PowerStore. If it is not available, then it is a backup solution. Whenever it is available, then we can restore the data. I have not faced any challenges in the past with Dell PowerProtect Data Domain such as shutting down or stopping.

We can easily scale. We just have to get the capacity-based license for Dell PowerProtect Data Domain from Dell, and then we have to add disks to the physical appliance. If the physical appliance disk is full in that array, then we have to add another array and then put the disk within that particular array system. It is very easy to scale up to petabytes.

It is fantastic. We just have to raise a ticket, and immediately, we can get the response from them. There is no challenge with that.

For Dell PowerProtect Data Domain support, I will assign a nine for the support. Sometimes, earlier there was an issue where we had to call to the A&T and then we had to connect to Dell. Nowadays, we can connect directly to the Dell team and in a very minimal time, we can get the support from them.

I worked on PowerStore as well.

It is not complex. It is very easy. Nothing is tough in doing the setup of Dell PowerProtect Data Domain. Basically, we just have to access the Dell PowerProtect Data Domain appliance through the URL, then we can integrate it with any backup solution. It is not a complex solution.

We are getting the complete ROI. As I mentioned earlier, with the help of deduplication and compression, we have to invest less money than with other competitors. If the number of days or the footprints of the data are less than others, then obviously we can get the best ROI in that kind of situation.

This is very good and it can be integrated with any third-party backup solution. I always recommend going with it if the customer is an enterprise customer or it is basically a big SMB. I always recommend going with Dell PowerProtect Data Domain and then you can keep the last retention on to tape devices or some others for the longer period of retention. But initially, we have to keep the backup on Dell PowerProtect Data Domain. I always recommend that to others.

The pros are much more than the competitors. There is another competitor that is ExaGrid. The cost of the ExaGrid is a little bit lower than Dell PowerProtect Data Domain. That is the con. They have to reduce the cost. But when you talk about the deduplication and compression ratio, then obviously Dell PowerProtect Data Domain is at the highest level. We can get the highest level of deduplication and compression and then reduce the footprint. If we reduce the physical footprint, we can save money and we can save energy. These are basically the pros of Dell PowerProtect Data Domain. Apart from that, when we have to compare it with StoreOnce, then again, it can be integrated with other protocols apart from Catalyst. Catalyst is the main core protocol which is basically part of HP StoreOnce. Dell PowerProtect Data Domain can be more feasible to run with any other OEM backup solutions.

We are using Dell PowerEdge server, which is a rack-based server, that is 760 and 760xs, and some servers are 660 and 660xs as well.

I work with the physical Dell PowerProtect Data Domain boxes. There are multiple versions. It is available in the VE format, which is a virtual format. Another one is the physical appliance. For the testing purpose or for the POC, we can use the VE version. If the data size is not huge, then again, we can use the VE version, which is a virtualized appliance. If the data size is heavy, then we have to always recommend going with the Dell PowerProtect Data Domain physical appliance only.

I would rate this product a ten out of ten.

I use Dell PowerProtect Data Domain for direct backups with PPDM, PowerProtect Data Manager, but the core of my work involves direct API backups from databases.

Dell PowerProtect Data Domain is one of my favorite products from Dell, so it's difficult for me to answer with just one particular feature. However, the ease of use and ease of management stand out. DDMC makes life easy, and the setup process is straightforward. The ability to monitor live performance as it streams allows me to know exactly if something is wrong with my machine and what commands to run. The graphical user interface is just as good as the CLI. As an old-school CLI user, I love the CLI with Dell PowerProtect Data Domain, and those are my favorite things.

That is an important consideration. We are developing our cyber response by taking best practices from Dell and applying those to Dell PowerProtect Data Domain to ensure they are hardened as much as possible. To be honest, we rely on our resilience and our speed to recover. That is a big key for us, and Dell PowerProtect Data Domain has always held that end of the bargain up for us.

Reporting is difficult from a graphical user standpoint. Additionally, the REST API capabilities, although they continue to improve, could be enhanced. Developing a better reporting tool specifically for Dell PowerProtect Data Domain is what I would prioritize.

I have been using Dell PowerProtect Data Domain for about 20 years out of my 25-year career. With my current company, I have had Dell PowerProtect Data Domain in place for the 13 years that I have been present there.

The ability to respond to an outage immediately is critical. I want to get the system back up and running, and I know what our performance numbers are with Dell PowerProtect Data Domain. Dell PowerProtect Data Domain is a very consistent product.

The all-flash option is intriguing. I am still somewhat hesitant about the price points on those systems, but given the current state of the industry, it is difficult to consider that at the moment. Data reduction is key when I am evaluating products for backup because I need that efficiency for the number of backups I want to maintain to reduce costs for the company. This is a very big deciding factor for us.

With Dell, I would give a rating of 10. I am part of the DSE program, Designated Support Engineers. I believe that every company should offer a program like that. It is an extension of your team itself, and I have been more than pleased with the support I have received from them.

From a database standpoint, Dell PowerProtect Data Domain has always been my tool of choice. I have explored other options, including Cohesity, Rubrik, VAST, NetApp, and Commvault. I am always evaluating because that is part of my job function. However, I always put those options through a study and consider return on investment at the end of the day.

Cost is always a factor for companies in my position. During an open review of different products, my support team and sales team at Dell were able to work with me to understand what I was looking for and the cost reductions I needed. I believe that everyone won out from this arrangement because Dell PowerProtect Data Domain is now my platform for the next five years. I just refreshed the whole fleet, so I am in good standing. I worked everything out with the sales team, and I am very happy with the outcome.

Management, speed—not only the speed of backup but the speed of recovery, more importantly—security, and automation are all critical factors. There are many more considerations, but those are some of the top five that I really consider.

I would recommend making a list from an evaluation standpoint of what you consider to be your needs and evaluating it thoroughly. From a numbers standpoint, I can tell you that Dell PowerProtect Data Domain will stand out. Let the technology do the talking. When you get started, it is challenging because the sales team will pitch information to you. I suggest testing it yourself, and the numbers will speak for themselves.

The reason I stay with Dell PowerProtect Data Domain is because of these factors, which is why I give this review a rating of 10.

We have been distributing Dell PowerProtect Data Domain for more than 10 years. I can say that normally for backups and recovery solutions, data protection, cyber resiliency, and cyber recovery solutions, this is what our clients are using Dell PowerProtect Data Domain for.

The biggest advantages in Dell PowerProtect Data Domain are security, cybersecurity, cyber resiliency, and the deduplication ratio. The deduplication technology in Dell PowerProtect Data Domain is very powerful compared to the competition.

Regarding the analytics part, we have a dashboard with a significant amount of details, and this now includes Cloud IQ, which is named AIOps. It collects telemetry data and starts using a cloud or an AI-based engine to provide suggestions based on user behavior or how the device is functioning.

When it comes to the backup and recovery performance in terms of speed and reliability, Dell PowerProtect Data Domain uses an in-line deduplication method and SSDs for caching. The ingest power or throughput is huge compared to writing to a regular disk. For customers with a short backup window and a huge amount of data, I suggest Dell PowerProtect Data Domain, as deduplication means that only new unique data is written rather than rewriting full data. The deduplication engine is friendly for backup data's nature of generating duplicates weekly, which helps save space and leads to faster backups.

The areas for improvement regarding Dell PowerProtect Data Domain, especially the pricing, make things challenging.

To explain further about the issues around pricing, selling Dell PowerProtect Data Domain backup solutions can be challenging in small and medium businesses due to customer awareness. Customers often prefer cheaper alternatives for backups, such as writing to local disks on servers or inexpensive NAS devices. This is changing with customers realizing the importance of a cyber resiliency strategy after being attacked by ransomware. In this area, the entry-level options such as the DD3410 are better, but convincing customers is still hard due to the effort needed for proper sizing and understanding the backup policy, type of data, and retention needs.

For technical improvements of Dell PowerProtect Data Domain, I am a big fan of tapeless backups, which is why I have concerns about the continuing necessity for tape, as some customer requirements still align with it. Tape-outs should not be from Dell PowerProtect Data Domain; they should come from PowerProtect Data Manager, as BBDM currently lacks tape-out support, affecting our competitiveness.

We cannot guarantee 100% stability for any hardware, including Dell PowerProtect Data Domain; realistically, we aim for about 98% reliability.

Dell PowerProtect Data Domain is highly scalable, especially for enterprise needs; this is a strong point in its representation.

Technical support from Dell can be better; it is essential to align the level of support with customer requirements. We need to ensure clarity on the support options available, such as Next Business Day service or four-hour on-site support. I would give the technical support a rating of seven.

It is possible to observe a return on investment with Dell PowerProtect Data Domain because customers save on storage footprint due to deduplication and compression. This also reduces the amount of data transferred through the network when integrated with PowerStore for direct backups. Backups can happen on the backup network, which adds value by minimizing the data needed for replication to an offsite copy.

There are significant savings from reduced storage needs and efficient data transfer. If a customer uses Dell PowerProtect Data Domain with a replication policy, they can replicate minimal data changes daily, removing headaches associated with the physical transfer of tapes.

We are working with Dell PowerProtect Data Domain and Data Manager. We are actually familiar with Dell PowerProtect Data Domain, and the most familiar product is Dell PowerProtect Data Domain and PowerProtect Data Manager.

Regarding AI and Dell PowerProtect Data Domain, that is related to AIOps. In AIOps, the way we manage all Dell devices collects telemetry data for proactive advice about space, parts that may fail, and other factors. It is similar to using a smartwatch that provides health advice based on collected data.

In comparison to other vendors, Dell's position in data protection is strong, as we see integration with third-party software such as Commvault and Veeam. Dell PowerProtect Data Domain is recognized as one of the most secure backup appliances. Feedback from customers supports this; however, when I lose an opportunity, it is generally due to budget and pricing issues.

I find deploying Dell PowerProtect Data Domain is easy; it is comparable to plug and play for customers once the backup policies are properly set, and we have certified engineers to help if needed. I would rate this review overall as a 9.

I work as an implementer of Dell PowerProtect Data Domain systems, storage, and backup systems, serving as an administrator and support specialist. I have 15 years of experience implementing Data Domain systems with Dell, HP, and HPA, where all systems handle backup functions. My experience with Dell PowerProtect Data Domain spans 10 years. I serve as an implementer of this software and integrate it with storage and customer client systems. I administrate this console for all operations in Peru. I have implemented this product in Peru, the USA, and Argentina, working both on-site and remotely. I implement, support, and administer Dell PowerProtect Data Domain.

The best features of Dell PowerProtect Data Domain include its ability to protect compressed information in storage, its security, and the new security capabilities for this product, where information is encrypted in storage. It is not possible for attacks from ransomware or hackers to compromise the system. In Peru, this product is very important, and all clients comment on this feature. The product is expensive, but the information is secure. Clients balance this situation, understanding that it represents a price point for this product.

When comparing Dell PowerProtect Data Domain with other products, the deduplication feature stands out as the best feature. The deduplication is very compressed, and this is a necessary feature that requires the best hardware, memory, and processor. This deduplication process is very fast. This is the best option in backup solutions.

Dell PowerProtect Data Domain needs to operate effectively in system operations. The product operates in both Linux and Windows environments. It is implemented for disaster recovery in both old and new versions, with upgrades and add-ons available. Patches are necessary, as are migration and administration in Windows environments. Disaster recovery is essential for preserving client information. In the disaster recovery plan, it is necessary to perform updates to execute this plan effectively. Disaster recovery is crucial to save this information for the client. It is a necessary component, and it represents the best plan within this scenario.

I have been using the solution for 10-11 years.

I rate the stability of Dell PowerProtect Data Domain as a ten out of ten. The product is the best product of its kind.

I rate technical support for Dell as an eight out of ten. Support is crucial when restore functions are not working, when a backup fails, or when a client erases information or requires maintenance. I provide support in these cases. The response time for requests is something I currently do not remember precisely, but clients use my contact number, and I connect with them to continue assisting and resolving their problems.

Positive

Regarding the pricing for Dell PowerProtect Data Domain, it is expensive. For small clients, it is very expensive. Large clients find it not expensive, but it depends on the solution in the environment.

My clients are enterprise businesses. I currently work with Petroperú, which is a major enterprise company. This client uses Veritas NetBackup and all IBM enterprise products. Another client uses Dell PowerProtect Data Domain with Sanwarm. Additionally, clients like BBVA and Scotiabank use it, along with BCP, which is the best bank in Peru. I administrate and support this product for these organizations.

Dell PowerProtect Data Domain is deployed in both cloud and on-premises environments. I have clients in both categories.

The cloud providers for Dell PowerProtect include GCP, and AWS is also involved in my work. Dell PowerProtect Data Domain's own cloud is also utilized with the same client for information management.

My advice about Dell PowerProtect Data Domain is straightforward: I recommend this product to all clients. It provides the best deduplication, compression, and security. I always recommend it to all clients, and this is the approach I take when working with clients to implement this product.

I am an expert and specialist in customer support, holding roles such as N2 or N3 in Peru. I serve as a specialist senior in backup and infrastructure at Petroperú, the largest company in Peru in the petroleum sector. My experience with the product is that, compared with other systems, it excels, particularly in information security. This has been confirmed by all my clients. There have been no issues with information access, and that has been the best experience for my clients. Additionally, clients have direct contact with me for any support needs regarding verifications or configurations related to administrating the console. I am happy to provide this feedback, and I am satisfied with this product overall. I rate this review as a ten out of ten.

I am a partner reseller. Three people work with Dell PowerProtect Data Domain in my company. Clients are mostly banks and government institutions. In terms of size, since our country is not big, we have customers that can be in the range of medium or sometimes small. We do not have really big appliances, but the mid-range can be perfect.

The best features of Dell PowerProtect Data Domain are the deduplication, which is one of the best products in this aspect. Another best feature is DD Boost, a protocol that you can integrate with backup applications, and the performance and integration with backup applications is really nice. It works perfectly, and with the new features that have been developed, such as immutable backups, these are really good, but in my opinion, the deduplication is the best feature.

The maintenance of Dell PowerProtect Data Domain is quite easy, and the parts that most fail are disks, but usually clients keep some spares, or we as partners have some spares or have parts that are in stock, so we do not have to wait too much for the support to bring the parts. Also, the opening of the cases with support is quite easy, and the notifications when there are issues are really useful.

I think stability is also rated at nine. I rate the reliability of Dell PowerProtect Data Domain a perfect ten.

Maybe the price is an area for improvement in Dell PowerProtect Data Domain. In terms of technical parts, it is really good and it is really easy to implement and to integrate with backup products, but sometimes, for example, if the clients have a tight budget, it can be more expensive compared to some QNAP or NAS backup solutions that are cheaper. However, if the client wants a really good and long-term solution, Dell PowerProtect Data Domain is really good.

I have been using Dell PowerProtect Data Domain for about ten or more years. Since this product has been called Data Domain, now it has been changed to PowerProtect, it has been approximately ten years.

There are no significant challenges with Dell PowerProtect Data Domain to mention; it is easy to implement and to maintain, and I have clients who are using this product for more than seven or up to ten years. The only parts that need to be replaced from time to time are disks, with no other parts.

I think vendor support is an eight point five, somewhere around there, but I would rate it a nine.

It is quite easy to deploy Dell PowerProtect Data Domain if, for example, a client knows what they want. For example, if they want to integrate only with Veeam or with Avamar, it is quite easy to integrate. However, if they want more advanced configurations, it can take more time, but startup and implementation of all the features that are needed to work around is quite easy.

I have different roles in using and managing Dell PowerProtect Data Domain for clients. Currently, my primary role is designing of the solution, so I do the sizing and I do the technical specifications or technical offers. I have colleagues in my team that do the implementations; however, when my role was only as an engineer, I did also the implementation part. I have been working with Dell PowerProtect Data Domain in different roles, from pre-sales up to the support phase, and I think in this category or in this type of primary backup appliances, this is the number one.

I usually compare Dell PowerProtect Data Domain with StoreOnce of HPE, so it is in that category. However, sometimes Dell wants also to sell Avamar together with Dell PowerProtect Data Domain, which is not really a good product. If you integrate with Veeam or with other backup solutions that are more user-friendly, it is also a good product. With Dell PowerProtect Data Domain, which integrates backup and software and hardware, we do not usually sell that product; we just sell the Dell PowerProtect Data Domain hardware, and usually clients have different backup software that they use. The product, Dell PowerProtect Data Domain, is mostly used to store the backups.

In terms of hardware, I think Dell PowerProtect Data Domain is one of the best products, but for backup software like Avamar or NetWorker, I think they are not really good compared to solutions like Veeam, Rubrik, or Cohesity. For example, Avamar is not very user-friendly to configure with Microsoft Hyper-V, but if we configure it with VMware, it is quite easy.

I think this is the best product in the market for data reduction because I have clients who buy, for example, one hundred terabytes of capacity, and the reduction ratio is great, allowing them to store much more backups. In terms of rating, this is the top. I would highly recommend Dell PowerProtect Data Domain, and if someone wants a long-term solution for backups and to have peace of mind regarding the backup part, this is the best product. You configure it and just monitor it without worrying about the hardware or any issues because it is a really good product. I rate this product a nine overall.

We primarily use Dell PowerProtect Data Domain for backup storage and disaster recovery purposes. We support multiple customers with Dell PowerProtect Data Domain, so it is not specific to any industry. We work exclusively with enterprise and mid-enterprise organizations.

The major features of Dell PowerProtect Data Domain are that it is ready to use directly. It provides deduplication and compression, which significantly reduces storage requirements for backups and saves capacity. You can convert file systems into any kind of operating system that can be mounted or share data, or even directly dump data onto Dell PowerProtect Data Domain. It provides disaster recovery solutions with two-sided replication where you have primary or backup data in Dell PowerProtect Data Domain and can restart everything from the DR site. It also provides Virtual Tape Library functionality and can be integrated with any backup solution, not just Avamar or specific network solutions, but can be used and mounted to anything.

Dell PowerProtect Data Domain has already improved significantly. From a pricing perspective, it is quite high and very costly compared to other storage or backup solutions. They are now coming with DDVE, which is Dell PowerProtect Data Domain Virtual Edition, where they charge based on capacity and license while storage is yours. They are improving, and they have comprehensive documentation available. I do not believe there are many things that need to be updated or upgraded.

I have worked on many other solutions such as Rubrik, Veeam, NetBackup, and Veritas. For some backups, such as application-aware backups, virtualization backups, or VM backups, I believe Avamar integrates with the IDPA or PowerProtect solutions, which are very good offerings from Dell EMC. However, they need to work on their pricing because they are much costlier compared to other solutions.

I have used Dell PowerProtect Data Domain for almost eight years.

The major return on investment with Dell PowerProtect Data Domain is that any customer requires their golden copy, and it is easy to use and deploy with shift and lift capabilities. The best part is the compression and deduplication feature. In another solution, if you are having 16 TB, it allows you to store hardly 22-24 TBs. But in Dell PowerProtect Data Domain with this feature, it can allow you to store up to somewhere around 40 to 50 TB. The ROI is primarily that it saves costs compared to other solutions where you need to invest in additional capacity.

You can deploy Dell PowerProtect Data Domain on your own, but the support side will be delayed. The deployment side usually gets delayed when buying from a customer or from Dell EMC or any of their partners due to the availability of the engineer or rack and stack requirements. However, when it needs to be deployed, it is an easy process. If you are capable, you can do it by reading the documentation. It is not that difficult.

I have not deployed Dell PowerProtect Data Domain in the cloud, but I know that it works quite well in on-premises data centers. Dell PowerProtect Data Domain came with a feature called DD Cloud, which allows you to send data for archiving for the long term. I would rate this review as an 8.

These analytics and monitoring features have helped in our operational decision-making by providing a good prediction to plan our storage needs ahead and allowing us to reduce inefficiencies by tracking the number of failures and whether they are false alerts.

Dell PowerProtect Data Domain has definitely impacted our data protection processes, giving us much better compression ratio and deduplication on the 9900 compared to the 9800, along with compliance features that help secure our backup and air-gap it.

The storage efficiency has definitely increased because we are seeing better compression and dedupe ratio.

What I appreciate about Dell PowerProtect Data Domain is its great compression ratio, very good deals, cost-effectiveness compared to others, and I found the PPDM backup software easy enough to implement as well.

We use the product's analytics and monitoring features, including its reporting, and we use Dell AIQ from where we get our reports on how it's filling up and everything, in addition to having regular meetings with our vendors and planning to deploy further analytics tools.

I do not know much about the technical support or customer service team as I have not escalated any questions to them, but I would say support on the old Dell PowerProtect Data Domain was good enough.

On a scale of one to ten, I would rate the tech support a seven.

I rate it a seven because I observe different efficiencies in the support region-wise, and I would appreciate it be the same overall.

Positive

I found the deployment process of Dell PowerProtect Data Domain easy enough, although we did face some hardware hiccups because the specifications were not totally adhered to. Other than that, we did not face any issues in the deployment.