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reviewer1805982 - PeerSpot reviewer
Solution architect at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Has competitive pricing and technology, and is useful for the banking and hospital sectors
Pros and Cons
  • "It's very competitive in terms of the price and technology. Also, the development team continuously makes updates. The data reduction feature is very useful."
  • "The price could be a little cheaper than it is now."

What is our primary use case?

It's useful in the enterprise and commercial segments, like the banking and hospital sectors. We aim to get Fortune 500 quotes to afford debt solutions.

What is most valuable?

It's very competitive in terms of price and technology.

Also, the development team continuously makes updates.

The data reduction feature is very useful.

What needs improvement?

The price could be a little cheaper than it is now.

For how long have I used the solution?

We have been working with Dell PowerProtect DD (Data Domain) since 2004.

It's a cloud infrastructure safety and data protection solution.

Buyer's Guide
Dell PowerProtect DD (Data Domain)
November 2024
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

The solution is stable.

How was the initial setup?

If you know how to do it, the initial setup is straightforward. It takes one day to install and configure all the components.

What's my experience with pricing, setup cost, and licensing?

The yearly subscription is very affordable for our customers, but the price could be a little cheaper overall.

What other advice do I have?

I recommend this solution for every environment and rate it a ten on a scale from one to ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
it_user159162 - PeerSpot reviewer
Director of Technical Support at a tech services company with 51-200 employees
Consultant
Good product, the technical support leaves much to be desired.

Valuable Features

Data Domain deduplication is excellent.

Improvements to My Organization

Not yet had a significant measurable improvement.

Use of Solution

I used this solution for 6 months.

Deployment Issues

The implementation was not done with me. This product was already in place when I arrived at the company.

Stability Issues

No.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

No.

Technical Support:

Bad. The service left much to be desired, even with the proper support.

Implementation Team

The implementation was not done with me.

Other Solutions Considered

Was not present in this decision.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

I have to agree the Support could be much better but if you have an SE on your account they are a good resource too. Product is good but don't recommend it for a primary backup device but rather a secondary one.

Buyer's Guide
Dell PowerProtect DD (Data Domain)
November 2024
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
it_user158214 - PeerSpot reviewer
Backup Engineer, AVP at a financial services firm with 1,001-5,000 employees
Vendor
​Stability, replication, deduplication, virtual library & ddboost are valuable but deduplication could be better.

What is most valuable?

Stability, replication,

How has it helped my organization?

Could fully automate backup process with 1500 backup clients (machines).

What needs improvement?

Smarter & better deduplication, CLI shell should have more options for managing this product.

For how long have I used the solution?

4 years.

What was my experience with deployment of the solution?

Yes, but it related to hard disk manufacturer, not product itself.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Haven't scaled it yet.

How are customer service and technical support?

Customer Service:

4/5

Technical Support:

4/5

Which solution did I use previously and why did I switch?

Before we used EMC VTL, an awful and nasty product from EMC with lots of manual work.

How was the initial setup?

Initial straightforward.

What about the implementation team?

Via vendor with excellent support.

What was our ROI?

100%.

What's my experience with pricing, setup cost, and licensing?

We have special discount from EMC.

What other advice do I have?

Would recommend.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user127905 - PeerSpot reviewer
it_user127905Senior SAN Engineer with 501-1,000 employees
Real User

The deduplication rate that you get is totally dependent on the type of data you are backing up. In our environment some of our backups are getting a dedup rate of over 30x (Veeam) some over 90x (Backup Exec) and other data (Oracle DBs) we get only 5 - 8x.

it_user159876 - PeerSpot reviewer
Sr. Tech Lead with 5,001-10,000 employees
Vendor
​I used Sympana commvault and CA Arcserve. Both are good for small organisations but not up to the mark for enterprise.

What is most valuable?

Fast backup for complex and huge size data.

How has it helped my organization?

My Organisation provides Backup as services. DD useful for shared platform for customers.

What needs improvement?

From a technical point of view, all EMC products have to improve the troubleshoot feature like, log should be in human readable format.

For how long have I used the solution?

Past 5 to 6 years.

What was my experience with deployment of the solution?

Easy to deploy.

What do I think about the stability of the solution?

Wrong integration is always the

What do I think about the scalability of the solution?

Not yet.

How are customer service and technical support?

Customer Service:

3.5/5

Technical Support:

3.5/5

Which solution did I use previously and why did I switch?

I used Sympana commvault and CA Arcserve. Both the products are good for small organisations but not up to the mark for enterprise level.

What about the implementation team?

Through vendor team; try to just know how to fix the hardware and plug the networker cable. Rest of the things we had to do remotely.

Which other solutions did I evaluate?

For enterprise level backup solution – No .

What other advice do I have?

I recommend EMC products due to their stability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user158877 - PeerSpot reviewer
Senior Consultant Server & Storage with 1,001-5,000 employees
Real User
Replication of backed-up data between sites for disaster solutions is valuable. Delivers all the time.

What is most valuable?

VTL, Dedupe and replication.

How has it helped my organization?

Replication of backed-up data between sites for disaster solutions.

What needs improvement?

Haven’t thought about it because its deliver all the time.

For how long have I used the solution?

5 years for customers.

What was my experience with deployment of the solution?

No.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

10 of 10.

Technical Support:

10 of 10.

Which solution did I use previously and why did I switch?

No, it was the first VTL we used for customers and because of its function and uptime we can’t see a reason to change to another vendor.

How was the initial setup?

A walk in the park = straightforward.

What about the implementation team?

Both vendor and in-house. The vendor had a high level of expertise.

Which other solutions did I evaluate?

No.

What other advice do I have?

Read the config and admin guides for products and as well implementation guides for backup vendors, for my customers, IBM TSM.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SystemCoc204 - PeerSpot reviewer
System Consultant at onyxes
Consultant
An excellent enterprise-level solution with a good deduplication feature
Pros and Cons
  • "The deduplication feature is the most valuable part of the solution."
  • "EMC is very expensive for small customers."

What is our primary use case?

Our customers have a lot of big data that they work with. The solution allows them to decrease the amount of data which can appear over the network and optimizes the bandwidth of the network itself.

What is most valuable?

The deduplication feature is the most valuable part of the solution.

The backup storage is also very good.

What needs improvement?

The solution could adjust the size of the discs. The processor or the cache on the Data Domain could be better.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

The initial setup is very straightforward. Deployment takes about a week. We needed two engineers to handle the initial setup.

What's my experience with pricing, setup cost, and licensing?

EMC is very expensive for small customers. For enterprise-level companies, like banks, it offers a good price. 

What other advice do I have?

We use the on-premises deployment model.

We're a reseller; we offer this solution to our clients.

I would rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.