Deduplication and VTLs.
Backup Administrator at a financial services firm with 501-1,000 employees
If you have a senior backup and/or storage tech, go for it. If not, it's harder to manage.
What is most valuable?
How has it helped my organization?
As the cost of tapes start to mount, using the DD box for daily and weekly backups, and just keeping monthly backups on tapes, has greatly reduced the cost of backups.
It is an extremely useful tool to use for example in my case, in a redundant environment, as I manage duplications through Netbackup with Storage Lifecycle Policies. I keep my daily and weekly backups on the DD boxes replicated on both sites, and download the monthly backups for archive purposes.
That way I get the instant recovery that the DD unit provides, and in case I need to go live on the secondary environment, I can restore any vmware server in a matter of hours.
What needs improvement?
1 - Adding tapes to the VTL is a complex task.
2 - If DB backups could be somewhat compressed it would just be the dream product.
For how long have I used the solution?
5 years on different versions of DD.
Buyer's Guide
Dell PowerProtect DD (Data Domain)
February 2025
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What was my experience with deployment of the solution?
None on basic deployment for CIF usage, the VTL and virtual tapes is more complex to setup.
What do I think about the stability of the solution?
None at all, I have hardly had to reboot the boxes aside from a firmware update.
What do I think about the scalability of the solution?
None, I am adding a second disk box and it is pretty much plug and play.
How are customer service and support?
Customer Service:
Excellent, when there is a new firmware update, EMC will call me to do the upgrade without even having to ask.
I have had a couple of hard drive fail, and they sent a replacement right away.
Technical Support:Very good, I had only had to deal with first level support for firmware updates, had some minor discrepancies with the steps to follow, after reading the instructions on how to do the firmware upgrade, the tech wanted to jump a couple steps.
Which solution did I use previously and why did I switch?
No, we had regular backups to tape and a staging area, but no deduplication.
How was the initial setup?
Initial setup is pretty straightforward, VTL configuration is a bit more complex.
What about the implementation team?
Implementation was done through a vendor, their level of experience was very good. At the time of implementation I have had experience with the technology, but had not participated in the initial setup of the product.
What was our ROI?
With the increasing amount of data handled every year, the money we save on tapes, plus the speed that the DD allows backups to be done and having instant restores, makes this product the best investment a backup environment can add.
Which other solutions did I evaluate?
At the time of purchase, there was no other solution that was able to perform the same tasks.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Consultant at global brands
Compatible with other backup software and has good deduplication and compression features
Pros and Cons
- "The most valuable features are the deduplication and compression and the Data Domain Boost."
- "We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues."
What is our primary use case?
We use the on-prem deployment model of this solution and sometimes the public cloud. Our primary use case is for on-prem backup and for replication servers.
What is most valuable?
The most valuable features are the deduplication and compression and the Data Domain Boost feature. It's compatible with other backup software.
What needs improvement?
We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues.
Our customers would like to enhanced deduplication and compression features with Veeam software.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
In terms of the scalability, I would rate it a ten out of ten. It's better than average.
How are customer service and technical support?
Their technical support is good. I would give it an eight out of ten. It could use enhancements.
How was the initial setup?
The initial setup was straightforward. It only takes around fifteen minutes or less. We required five staff members for the implementation.
What about the implementation team?
We used a service team for the implementation.
What's my experience with pricing, setup cost, and licensing?
There are a lot of different models and each one has a different price. Some models require spending more on additional fees.
What other advice do I have?
I would rate it 9.5 out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dell PowerProtect DD (Data Domain)
February 2025
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Engineer at a tech services company with 501-1,000 employees
The Deduplication storage Array for backups. Data Domain can acts as VTL, NAS/CIFS shares or DDBoost devices.
Valuable Features:
Deduplication
Features of Archiving
Improvements to My Organization:
*) Thanks to deduplication, backups take less capacity in Data Domain than traditional storage devices.
*) Backups to VTL take less time to finish than traditional tape backups (the time traditionally allowed to mounting/seaching tapes is avoided).
*) Using DDBoost improves DataDomain system throghput up to the double and Network usage during backup will be reduced.
Room for Improvement:
DDBoost function is not compatible with IBM TSM. Since DDBoost is one of Data Domain key options (it enhance its performance up to the double), it wil be great if in the next future Tivoli Storage Manager can support it!
Use of Solution:
< 1 year
Deployment Issues:
The deployment is very easy. No problem encountred.
Stability Issues:
No
Customer Service:
10/10
Initial Setup:
Initial setup is easy: After hardware installation (which is well documented) you just have to power up the data domain device then run a script which configure your device.
Then you can configure backups devices using webgui and this is really easy.
Other Advice:
The EMC Data Domain product is a real success and customers which have never bought EMC products are now buying Data Domain...
Disclosure: My company has a business relationship with this vendor other than being a customer: We are an EMC partner
I found that the best backup system architecture is to use DD with Veeam backup using DD-Boost.
This solution has many advantages including efficient deduplication, less backup window, less time to restore and many others...
General Manager at Dataposit Ltd
An easy to use solution with a good interface and simple setup
Pros and Cons
- "It's very easy to use the domain once it's been set up. The interface is also user-friendly."
- "The firmware upgrades could be simplified. I'm in the process of struggling to upgrade right now."
What is our primary use case?
We've primarily been using the solution as a backup. What we understand is that we can create it with Veeam where Veeam backs up the network into Data Domain.
What is most valuable?
It's very easy to use Data Domain once it's been set up. The interface is also user-friendly.
What needs improvement?
The firmware upgrades could be simplified. I'm in the process of struggling to upgrade right now.
The dashboard could be more interactive.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution isn't very scalable from what I understand, but I haven't attempted to scale the solution myself. We only have about ten IT personnel on it.
How are customer service and technical support?
Technical support is good. I'm satisfied with them.
How was the initial setup?
The initial setup was straightforward. I was finished with the setup after two to three hours.
What about the implementation team?
We implemented the solution ourselves.
What other advice do I have?
We are using the on-premises deployment model.
I would recommend the solution. I would rate it eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Systems Consultant at a consultancy with 51-200 employees
It's a good product, with excellent customer service.
Valuable Features
DD Boost.
Improvements to My Organization
It makes working with backup solutions very easy.
Room for Improvement
None that I see yet.
Use of Solution
3 years.
Deployment Issues
No.
Stability Issues
No.
Scalability Issues
No.
Customer Service and Technical Support
Customer Service:
5 out of 5
Technical Support:5 out of 5
Implementation Team
A vendor team, they were excellent.
Other Solutions Considered
The company chose this product not me, so no.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Backup Engineer, AVP at a financial services firm with 1,001-5,000 employees
Stability, replication, deduplication, virtual library & ddboost are valuable but deduplication could be better.
What is most valuable?
Stability, replication,
How has it helped my organization?
Could fully automate backup process with 1500 backup clients (machines).
What needs improvement?
Smarter & better deduplication, CLI shell should have more options for managing this product.
For how long have I used the solution?
4 years.
What was my experience with deployment of the solution?
Yes, but it related to hard disk manufacturer, not product itself.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
Haven't scaled it yet.
How are customer service and technical support?
Customer Service:
4/5
Technical Support:4/5
Which solution did I use previously and why did I switch?
Before we used EMC VTL, an awful and nasty product from EMC with lots of manual work.
How was the initial setup?
Initial straightforward.
What about the implementation team?
Via vendor with excellent support.
What was our ROI?
100%.
What's my experience with pricing, setup cost, and licensing?
We have special discount from EMC.
What other advice do I have?
Would recommend.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Tech Lead with 5,001-10,000 employees
I used Sympana commvault and CA Arcserve. Both are good for small organisations but not up to the mark for enterprise.
What is most valuable?
Fast backup for complex and huge size data.
How has it helped my organization?
My Organisation provides Backup as services. DD useful for shared platform for customers.
What needs improvement?
From a technical point of view, all EMC products have to improve the troubleshoot feature like, log should be in human readable format.
For how long have I used the solution?
Past 5 to 6 years.
What was my experience with deployment of the solution?
Easy to deploy.
What do I think about the stability of the solution?
Wrong integration is always the
What do I think about the scalability of the solution?
Not yet.
How are customer service and technical support?
Customer Service:
3.5/5
Technical Support:3.5/5
Which solution did I use previously and why did I switch?
I used Sympana commvault and CA Arcserve. Both the products are good for small organisations but not up to the mark for enterprise level.
What about the implementation team?
Through vendor team; try to just know how to fix the hardware and plug the networker cable. Rest of the things we had to do remotely.
Which other solutions did I evaluate?
For enterprise level backup solution – No .
What other advice do I have?
I recommend EMC products due to their stability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution architect at a tech services company with 51-200 employees
Has competitive pricing and technology, and is useful for the banking and hospital sectors
Pros and Cons
- "It's very competitive in terms of the price and technology. Also, the development team continuously makes updates. The data reduction feature is very useful."
- "The price could be a little cheaper than it is now."
What is our primary use case?
It's useful in the enterprise and commercial segments, like the banking and hospital sectors. We aim to get Fortune 500 quotes to afford debt solutions.
What is most valuable?
It's very competitive in terms of price and technology.
Also, the development team continuously makes updates.
The data reduction feature is very useful.
What needs improvement?
The price could be a little cheaper than it is now.
For how long have I used the solution?
We have been working with Dell PowerProtect DD (Data Domain) since 2004.
It's a cloud infrastructure safety and data protection solution.
What do I think about the stability of the solution?
The solution is stable.
How was the initial setup?
If you know how to do it, the initial setup is straightforward. It takes one day to install and configure all the components.
What's my experience with pricing, setup cost, and licensing?
The yearly subscription is very affordable for our customers, but the price could be a little cheaper overall.
What other advice do I have?
I recommend this solution for every environment and rate it a ten on a scale from one to ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
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Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros
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Quick Links
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We are going to implement the EMC PowerProtectDD next month. I have read your reviews and I would like to ask the detail about your review "We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues" . Your reply will help us a lot . Thank you so much