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IT Coordinator at a insurance company with 1-10 employees
Real User
Good integrated deduplication functionality with the ability to replicate between two devices on different occasions
Pros and Cons
  • "The solution's most valuable feature is the integrated deduplication function."
  • "The pricing could be better, but it's still not too expensive."

What is our primary use case?

Primarily we use the solution as data storage and as a backup solution.

What is most valuable?

The solution's most valuable feature is the integrated deduplication function. Another valuable feature is the possibility for replication between two devices on different occasions.

What needs improvement?

The pricing could be better but it's still not too expensive. We haven't used the solution for long enough to really know what might be useful in a new release. We haven't used the full functionality yet and I'm not sure if all the functions are working as expected. We are using it, but it's not fully implemented.

For how long have I used the solution?

I've been using the solution for six months.
Buyer's Guide
Dell PowerProtect DD (Data Domain)
November 2024
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

How are customer service and support?

We don't use technical support from EMC, but we do get it from our reseller, and they have been just fine in terms of offering assistance.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We had a reseller assist us with the implementation. We're very satisfied with the experience we had with them.

What other advice do I have?

We use the on-premises deployment model.

I would recommend the solution to someone considering it. 

I would rate the solution seven or eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user157662 - PeerSpot reviewer
Backup Administrator at a financial services firm with 501-1,000 employees
Vendor
If you have a senior backup and/or storage tech, go for it. If not, it's harder to manage.

What is most valuable?

Deduplication and VTLs.

How has it helped my organization?

As the cost of tapes start to mount, using the DD box for daily and weekly backups, and just keeping monthly backups on tapes, has greatly reduced the cost of backups.

It is an extremely useful tool to use for example in my case, in a redundant environment, as I manage duplications through Netbackup with Storage Lifecycle Policies. I keep my daily and weekly backups on the DD boxes replicated on both sites, and download the monthly backups for archive purposes.

That way I get the instant recovery that the DD unit provides, and in case I need to go live on the secondary environment, I can restore any vmware server in a matter of hours.

What needs improvement?

1 - Adding tapes to the VTL is a complex task.

2 - If DB backups could be somewhat compressed it would just be the dream product.

For how long have I used the solution?

5 years on different versions of DD.

What was my experience with deployment of the solution?

None on basic deployment for CIF usage, the VTL and virtual tapes is more complex to setup.

What do I think about the stability of the solution?

None at all, I have hardly had to reboot the boxes aside from a firmware update.

What do I think about the scalability of the solution?

None, I am adding a second disk box and it is pretty much plug and play.

How are customer service and technical support?

Customer Service:

Excellent, when there is a new firmware update, EMC will call me to do the upgrade without even having to ask.

I have had a couple of hard drive fail, and they sent a replacement right away.

Technical Support:

Very good, I had only had to deal with first level support for firmware updates, had some minor discrepancies with the steps to follow, after reading the instructions on how to do the firmware upgrade, the tech wanted to jump a couple steps.

Which solution did I use previously and why did I switch?

No, we had regular backups to tape and a staging area, but no deduplication.

How was the initial setup?

Initial setup is pretty straightforward, VTL configuration is a bit more complex.

What about the implementation team?

Implementation was done through a vendor, their level of experience was very good. At the time of implementation I have had experience with the technology, but had not participated in the initial setup of the product.

What was our ROI?

With the increasing amount of data handled every year, the money we save on tapes, plus the speed that the DD allows backups to be done and having instant restores, makes this product the best investment a backup environment can add.

Which other solutions did I evaluate?

At the time of purchase, there was no other solution that was able to perform the same tasks.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerProtect DD (Data Domain)
November 2024
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1619904 - PeerSpot reviewer
Owner at a construction company with 5,001-10,000 employees
MSP
Good deduplication, good support, and easily scalable
Pros and Cons
  • "It works within backup windows and has got good deduplication."
  • "It can probably have integration with other OEMs. It should also have more features for ransomware protection."

What is our primary use case?

We are just using it for backing up the workloads using Avamar. We are using its latest version.

What is most valuable?

It works within backup windows and has got good deduplication.

What needs improvement?

It can probably have integration with other OEMs. It should also have more features for ransomware protection.

It could be more competitively priced.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is easily scalable. We have around 2,000 people in our organization.

How are customer service and technical support?

It is very good.

Which solution did I use previously and why did I switch?

We were using HPE StoreOnce about four years ago.

How was the initial setup?

It is straightforward. It only takes a couple of hours to implement.

What about the implementation team?

I can do it myself. For its deployment and maintenance, I only need a couple of engineers.

What's my experience with pricing, setup cost, and licensing?

It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it.

What other advice do I have?

I would recommend this solution to others. I would rate Dell EMC PowerProtect DD a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical Specialist at Pouyan Pardazesh Tehran Co
Reseller
Easy to use with good performance and a quick initial setup
Pros and Cons
  • "The solution is very stable."
  • "The price of the product is high."

What is our primary use case?

We primarily use the solution as a backup.

What is most valuable?

The solution is very stable.

The performance is good. 

It is easy to use. 

What needs improvement?

We do not have any specific issues. Nothing has gone wrong.

The price of the product is high. We'd like for it to be less expensive. 

The initial setup is a little hard to understand. 

For how long have I used the solution?

We've been dealing with the solution for one year.

What do I think about the stability of the solution?

The solution is stable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We have 300 to 400 clients using the product.

How are customer service and support?

Technical support is okay, however, it depends on the hard disc you put on the storage.

How was the initial setup?

The initial setup is a little bit difficult. It needs some explanation before it makes sense. 

It took us about a day to set everything up.

What's my experience with pricing, setup cost, and licensing?

The licensing is expensive.

What other advice do I have?

We are resellers. 

I'd recommend the solution to other users.

I'd rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
PeerSpot user
Engineer at a tech services company with 501-1,000 employees
Consultant
The Deduplication storage Array for backups. Data Domain can acts as VTL, NAS/CIFS shares or DDBoost devices.

Valuable Features:

Deduplication

Features of Archiving 

Improvements to My Organization:

*) Thanks to deduplication, backups take less capacity in Data Domain than traditional storage devices. 

*) Backups to VTL take less time to finish than traditional tape backups (the time traditionally allowed to mounting/seaching tapes is avoided).

*) Using DDBoost improves DataDomain system throghput up to the double and Network usage during backup will be reduced.

Room for Improvement:

DDBoost function is not compatible with IBM TSM. Since DDBoost is one of Data Domain key options  (it enhance its performance up to the double), it wil be great if in the next future Tivoli Storage Manager can support it!

Use of Solution:

< 1 year

Deployment Issues:

The deployment is very easy. No problem encountred.

Stability Issues:

No

Customer Service:

10/10

Initial Setup:

Initial setup is easy: After hardware installation (which is well documented) you just have to power up the data domain device then run a script which configure your device.

Then you can configure backups devices using webgui and this is really easy.

Other Advice:

The EMC Data Domain product is a real success and customers which have never bought EMC products are now buying Data Domain...

Disclosure: My company has a business relationship with this vendor other than being a customer: We are an EMC partner
PeerSpot user
Reda Hassan - PeerSpot reviewer
Reda HassanSenior IT Infrastructure Engineer at a government with 501-1,000 employees
Real User

I found that the best backup system architecture is to use DD with Veeam backup using DD-Boost.
This solution has many advantages including efficient deduplication, less backup window, less time to restore and many others...

See all 3 comments
Kenneth Etsula - PeerSpot reviewer
General Manager at Dataposit Ltd
Real User
Top 5Leaderboard
An easy to use solution with a good interface and simple setup
Pros and Cons
  • "It's very easy to use the domain once it's been set up. The interface is also user-friendly."
  • "The firmware upgrades could be simplified. I'm in the process of struggling to upgrade right now."

What is our primary use case?

We've primarily been using the solution as a backup. What we understand is that we can create it with Veeam where Veeam backs up the network into Data Domain.

What is most valuable?

It's very easy to use Data Domain once it's been set up. The interface is also user-friendly.

What needs improvement?

The firmware upgrades could be simplified. I'm in the process of struggling to upgrade right now.

The dashboard could be more interactive.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution isn't very scalable from what I understand, but I haven't attempted to scale the solution myself. We only have about ten IT personnel on it.

How are customer service and technical support?

Technical support is good. I'm satisfied with them.

How was the initial setup?

The initial setup was straightforward. I was finished with the setup after two to three hours.

What about the implementation team?

We implemented the solution ourselves.

What other advice do I have?

We are using the on-premises deployment model.

I would recommend the solution. I would rate it eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Senior Consultant at global brands
Real User
Top 20
Compatible with other backup software and has good deduplication and compression features
Pros and Cons
  • "The most valuable features are the deduplication and compression and the Data Domain Boost."
  • "We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues."

What is our primary use case?

We use the on-prem deployment model of this solution and sometimes the public cloud. Our primary use case is for on-prem backup and for replication servers. 

What is most valuable?

The most valuable features are the deduplication and compression and the Data Domain Boost feature. It's compatible with other backup software. 

What needs improvement?

We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues. 

Our customers would like to enhanced deduplication and compression features with Veeam software. 

What do I think about the stability of the solution?

It's stable. 

What do I think about the scalability of the solution?

In terms of the scalability, I would rate it a ten out of ten. It's better than average. 

How are customer service and technical support?

Their technical support is good. I would give it an eight out of ten. It could use enhancements. 

How was the initial setup?

The initial setup was straightforward. It only takes around fifteen minutes or less. We required five staff members for the implementation. 

What about the implementation team?

We used a service team for the implementation. 

What's my experience with pricing, setup cost, and licensing?

There are a lot of different models and each one has a different price. Some models require spending more on additional fees. 

What other advice do I have?

I would rate it 9.5 out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Linh - PeerSpot reviewer
LinhIT manager at VSA
User

We are going to implement the EMC PowerProtectDD next month. I have read your reviews and I would like to ask the detail about your review "We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues" . Your reply will help us a lot . Thank you so much

it_user157944 - PeerSpot reviewer
Systems Consultant at a consultancy with 51-200 employees
Consultant
It's a good product, with excellent customer service.

Valuable Features

DD Boost.

Improvements to My Organization

It makes working with backup solutions very easy.

Room for Improvement

None that I see yet.

Use of Solution

3 years.

Deployment Issues

No.

Stability Issues

No.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

5 out of 5

Technical Support:

5 out of 5

Implementation Team

A vendor team, they were excellent.

Other Solutions Considered

The company chose this product not me, so no.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.