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MirziyodMirsaatov - PeerSpot reviewer
CEO at Top-IT Solutions Ltd
Real User
A next-generation protection storage appliance with useful features
Pros and Cons
  • "I like the different features. We work closely with Dell on different products and features, which is why we use them all."
  • "It could be more secure."

What is our primary use case?

We use Dell PowerProtect DD for different scenarios like database storage and backups.

What is most valuable?

I like the different features. We work closely with Dell on different products and features, which is why we use them all. 

What needs improvement?

It could be more secure.

For how long have I used the solution?

I have been working with Dell PowerProtect DD for almost four years.

Buyer's Guide
Dell PowerProtect DD (Data Domain)
March 2025
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,651 professionals have used our research since 2012.

What do I think about the stability of the solution?

Dell PowerProtect DD is a stable solution.

What do I think about the scalability of the solution?

Dell PowerProtect DD is a scalable solution. We have about seven customers using this solution.

How are customer service and support?

It's ok because we have our own support and our own distributors for the vendor's part.

How was the initial setup?

The initial setup doesn't take too long—just one or two days. You need two people to deploy and maintain this solution.

What about the implementation team?

We are integrators, and we implement this solution ourselves.

What's my experience with pricing, setup cost, and licensing?

We usually buy products at the end year, and the license is included.

What other advice do I have?

I will recommend this solution to potential customers because it's one of the top brands and it's good.

On a scale from one to ten, I would give Dell PowerProtect DD (Data Domain) a nine.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user1200867 - PeerSpot reviewer
Head of IT Production Department at a government with 10,001+ employees
Real User
Very fast, simple, and excellent support
Pros and Cons
  • "It is very fast as compared to the other competitors. Its simplicity and bit rate are also valuable. It takes less time if we compare it with the old solution that we have."
  • "Its management can be improved."

What is our primary use case?

We use it for backup.

What is most valuable?

It is very fast as compared to the other competitors. Its simplicity and bit rate are also valuable. It takes less time if we compare it with the old solution that we have.

What needs improvement?

Its management can be improved.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the scalability of the solution?

It is scalable. It gives the possibility for extension. You can add to the existing units.

How are customer service and technical support?

They are excellent. We have access to them, and they respond immediately and provide the required solution. Their solutions are valuable and effective.

What's my experience with pricing, setup cost, and licensing?

Its price is reasonable.

What other advice do I have?

I would recommend this solution. I would rate Dell EMC PowerProtect DD an eight out of ten. To be able to rate a solution as ten, one must be very proficient and should know several products to compare them all, which is not true in my case.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Dell PowerProtect DD (Data Domain)
March 2025
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,651 professionals have used our research since 2012.
Senior Data Center Admin at Paltel
Real User
A solution with excellent technical support and good stability
Pros and Cons
  • "The initial setup was straightforward. Deployment takes about two weeks."
  • "The pricing model needs to be improved."

What is our primary use case?

The primary use is as a company backup.

What is most valuable?

The most valuable features are the DD Boost and the multiple applications and model platforms.

What needs improvement?

The solution needs a better cloud version. We need a solution that has a better understanding of the cloud.

The pricing model needs to be improved.

For how long have I used the solution?

I've been using the solution for five years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

Scalability isn't the best.

How are customer service and technical support?

The solution has excellent technical support.

How was the initial setup?

The initial setup was straightforward. Deployment takes about two weeks with migration. You only need a few people for deployment and two or three people for maintenance.

What about the implementation team?

We used an integrator to assist with the implementation.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact pricing, but I believe the solution is costly. You may also need to pay for extra features above the standard licensing.

What other advice do I have?

We use the on-premises version of the solution. 

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1473288 - PeerSpot reviewer
Pre-Sales and Technical Manager at a tech services company with 11-50 employees
Real User
Excellent features for deduplication and fast transfer
Pros and Cons
  • "The features that I have found most valuable with Dell EMC PowerProtect DD are its deduplication feature and its DD Boost protocol for fast transfer, which is amazing."
  • "I would like to see some kind of integration with the ransomware in the next release."

What is our primary use case?

We use it mostly combined with software, such as NetWorker, and the Data Domain works as a repository for the information.

What is most valuable?

The features that I have found most valuable with Dell EMC PowerProtect DD are its deduplication feature and its DD Boost protocol for fast transfer, which is amazing.

What needs improvement?

I have seen documentation from other products saying that they protect against ransomware and I haven't seen this in Data Domain. I don't know if it is a good idea to have it in the appliance, but I would like to see some kind of integration with the ransomware in the next release.

For how long have I used the solution?

I have been using Dell EMC PowerProtect DD for about 15, 20 years.

What do I think about the stability of the solution?

It is working stably. I haven't had any trouble with the implementations I have done.

The backup solutions are from EMC umbrella. I have been using them for more than 20 years. All the implementation I have done for the past nine years+ have combined NetWorker and Data Domain.

What do I think about the scalability of the solution?

In terms of scalability, you can grow it and you can put additional units as needed.

In terms of the number of people required to maintain the solution, that depends on the size of the customer environment. As an example, we have a customer with about 50 physical and virtual servers. They have two Data Domains with an administrator, but it is maintained by only one person.

How are customer service and support?

I haven't dealt with support because I haven't had any problems with the equipment.

How was the initial setup?

The initial setup is pretty straightforward. It is pretty straightforward to implement - nothing very complicated. Most of the work is in the software part, so it depends on the software solution, not Data Domain particularly.

The software part also depends on the amount of servers we are trying to protect. It also depends on the amount and types of database and applications. That is the complex part of these types of implementations.

What other advice do I have?

My advice to anyone considering this product is that the most important thing is to have a good sizing. If the sizing at the beginning is good, you won't have any trouble with the implementation or using the product. But if you have a bad sizing, it's going to be a headache.

On a scale of one to ten, I would give Dell EMC PowerProtect DD a 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Technical Specialist at Pouyan Pardazesh Tehran Co
Reseller
Easy to use with good performance and a quick initial setup
Pros and Cons
  • "The solution is very stable."
  • "The price of the product is high."

What is our primary use case?

We primarily use the solution as a backup.

What is most valuable?

The solution is very stable.

The performance is good. 

It is easy to use. 

What needs improvement?

We do not have any specific issues. Nothing has gone wrong.

The price of the product is high. We'd like for it to be less expensive. 

The initial setup is a little hard to understand. 

For how long have I used the solution?

We've been dealing with the solution for one year.

What do I think about the stability of the solution?

The solution is stable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

We have 300 to 400 clients using the product.

How are customer service and support?

Technical support is okay, however, it depends on the hard disc you put on the storage.

How was the initial setup?

The initial setup is a little bit difficult. It needs some explanation before it makes sense. 

It took us about a day to set everything up.

What's my experience with pricing, setup cost, and licensing?

The licensing is expensive.

What other advice do I have?

We are resellers. 

I'd recommend the solution to other users.

I'd rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
IT Coordinator at a insurance company with 1-10 employees
Real User
Good integrated deduplication functionality with the ability to replicate between two devices on different occasions
Pros and Cons
  • "The solution's most valuable feature is the integrated deduplication function."
  • "The pricing could be better, but it's still not too expensive."

What is our primary use case?

Primarily we use the solution as data storage and as a backup solution.

What is most valuable?

The solution's most valuable feature is the integrated deduplication function. Another valuable feature is the possibility for replication between two devices on different occasions.

What needs improvement?

The pricing could be better but it's still not too expensive. We haven't used the solution for long enough to really know what might be useful in a new release. We haven't used the full functionality yet and I'm not sure if all the functions are working as expected. We are using it, but it's not fully implemented.

For how long have I used the solution?

I've been using the solution for six months.

How are customer service and technical support?

We don't use technical support from EMC, but we do get it from our reseller, and they have been just fine in terms of offering assistance.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We had a reseller assist us with the implementation. We're very satisfied with the experience we had with them.

What other advice do I have?

We use the on-premises deployment model.

I would recommend the solution to someone considering it. 

I would rate the solution seven or eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1426962 - PeerSpot reviewer
consultant at a security firm with 201-500 employees
Consultant
Guaranteed reliability but size and scale are limited
Pros and Cons
  • "The most valuable features of this product are its guaranteed reliability and its duplication capability."
  • "The size and scale of the product are limited and could be improved."

What is our primary use case?

My primary use case is as the backup storage feed application.

What is most valuable?

The most valuable features of this product are its guaranteed reliability and its duplication capability.

What needs improvement?

The size and scale of the product are limited and could be improved.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

I would say this is a fairly stable solution.

How are customer service and support?

My experience has been that the tech support is pretty responsive.

What other advice do I have?

This is a great product and should definitely be considered when comparing solutions. I would rate this product as seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user157662 - PeerSpot reviewer
Backup Administrator at a financial services firm with 501-1,000 employees
Vendor
If you have a senior backup and/or storage tech, go for it. If not, it's harder to manage.

What is most valuable?

Deduplication and VTLs.

How has it helped my organization?

As the cost of tapes start to mount, using the DD box for daily and weekly backups, and just keeping monthly backups on tapes, has greatly reduced the cost of backups.

It is an extremely useful tool to use for example in my case, in a redundant environment, as I manage duplications through Netbackup with Storage Lifecycle Policies. I keep my daily and weekly backups on the DD boxes replicated on both sites, and download the monthly backups for archive purposes.

That way I get the instant recovery that the DD unit provides, and in case I need to go live on the secondary environment, I can restore any vmware server in a matter of hours.

What needs improvement?

1 - Adding tapes to the VTL is a complex task.

2 - If DB backups could be somewhat compressed it would just be the dream product.

For how long have I used the solution?

5 years on different versions of DD.

What was my experience with deployment of the solution?

None on basic deployment for CIF usage, the VTL and virtual tapes is more complex to setup.

What do I think about the stability of the solution?

None at all, I have hardly had to reboot the boxes aside from a firmware update.

What do I think about the scalability of the solution?

None, I am adding a second disk box and it is pretty much plug and play.

How are customer service and technical support?

Customer Service:

Excellent, when there is a new firmware update, EMC will call me to do the upgrade without even having to ask.

I have had a couple of hard drive fail, and they sent a replacement right away.

Technical Support:

Very good, I had only had to deal with first level support for firmware updates, had some minor discrepancies with the steps to follow, after reading the instructions on how to do the firmware upgrade, the tech wanted to jump a couple steps.

Which solution did I use previously and why did I switch?

No, we had regular backups to tape and a staging area, but no deduplication.

How was the initial setup?

Initial setup is pretty straightforward, VTL configuration is a bit more complex.

What about the implementation team?

Implementation was done through a vendor, their level of experience was very good. At the time of implementation I have had experience with the technology, but had not participated in the initial setup of the product.

What was our ROI?

With the increasing amount of data handled every year, the money we save on tapes, plus the speed that the DD allows backups to be done and having instant restores, makes this product the best investment a backup environment can add.

Which other solutions did I evaluate?

At the time of purchase, there was no other solution that was able to perform the same tasks.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.