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Storemgr67 - PeerSpot reviewer
Storage Manager at a financial services firm with 10,001+ employees
Real User
Top 5
It provides better performance than the competition and deduplication
Pros and Cons
  • "Short backup window has made a difference in the way my organization functions."
  • "DD Boost."

What is our primary use case?

Used as a backup target with NetBackup 8.0.

What is most valuable?

DD Boost.

How has it helped my organization?

Short backup window has made a difference in the way my organization functions.

What needs improvement?

I would like them to improve on the short backup window as it would make my organization even more efficient.

Buyer's Guide
Dell PowerProtect DD (Data Domain)
December 2024
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

For how long have I used the solution?

From 2011 until now.

What was my experience with deployment of the solution?

Some small issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

Nine out of 10.

Which solution did I use previously and why did I switch?

We used IBM ProtecTIER. We move to EMC Data Domain for better performance.

How was the initial setup?

Straightforward.

What about the implementation team?

We implemented using a vendor team.

What was our ROI?

Three years.

What's my experience with pricing, setup cost, and licensing?

It is expensive, but the performance and deduplication cover for the cost.

Which other solutions did I evaluate?

IBM ProtecTIER and Oracle's Zero Data Loss.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Leadoffsol67 - PeerSpot reviewer
Leadoffsol67Lead Offering Solution Architect Cloud and Workload with 10,001+ employees
Real User

how does it compare to rubrik?

reviewer1998144 - PeerSpot reviewer
Pre-Sales Consultant at a computer software company with 501-1,000 employees
Real User
Top 10
Good deduplication and compression with helpful compatibility with other products
Pros and Cons
  • "We have found the product to be scalable."
  • "The pricing could be lower."

What is our primary use case?

We're a system integrator, and we're providing services for a number of customers. It's not like we are using these products ourselves.

What is most valuable?

The deduplication and compression are great. 

We started looking at Data Domain together with the Dell Cyber Recovery solution to have them work together.

The solution is stable.

We have found the product to be scalable. 

The interface is fine.

It has good documentation.

Compatibility with other products is okay.

What needs improvement?

I cannot speak to the exact areas that need improvement at this time. 

The pricing could be lower. 

For how long have I used the solution?

We've used the solution for a couple of years now. 

What do I think about the stability of the solution?

It's a stable, reliable product. It doesn't crash or freeze. There are no bugs or glitches. The performance is good. 

What do I think about the scalability of the solution?

The solution is scalable and pretty simple to grow. We work mainly with medium to enterprise-level organizations, and it works well across both. 

How are customer service and support?

Technical support is quite good. We find them to be helpful and responsive. 

Which solution did I use previously and why did I switch?

We are mostly also working with Dell. 

How was the initial setup?

I've never handled a deployment and, therefore, cannot speak to the implementation process. 

What's my experience with pricing, setup cost, and licensing?

The cost could be lower. Sometimes it's not very competitive.

The licensing depends on the specific solution sizing, however, there are cheaper solutions that I have seen in the market. For example, HP tends to cost less. 

What other advice do I have?

We are a partner of Dell and a reseller. 

I'm a presales consultant.

It's a very stable product. It has some drawbacks in that it's quite expensive compared to other solutions. We mostly use it for enterprise customers. So they could improve a bit on the options for pricing. Beyond that, it's a solid product.

I'd rate the solution seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Dell PowerProtect DD (Data Domain)
December 2024
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Domenico-Vizzoca - PeerSpot reviewer
Delivery and Presales Manager at Harpaitalia italia
Real User
Technical support is lacking and needs improvement, but it is quick to deploy and configure
Pros and Cons
  • "I like Data Domain as a protocol for data backup."
  • "Technical support needs improvement."

What is our primary use case?

Dell PowerProtect DD (Data Domain) is the customer's requested solution. I did not suggest this solution to the customer.

I use Dell PowerProtect DD (Data Domain) for disaster recovery, and for the backup of disaster recovery for a large society for training in Italy 

The backup on the secondary Data Domain and then backup on the cloud.

What is most valuable?

I like Data Domain as a protocol for data backup.

What needs improvement?

I prefer the HP solution.

Technical support needs improvement.

For how long have I used the solution?

I have been working with Dell PowerProtect DD (Data Domain) for ten years.

It is deployed both on the cloud and on-premises.

What do I think about the stability of the solution?

Dell PowerProtect DD (Data Domain) is a stable solution.

What do I think about the scalability of the solution?

Dell PowerProtect DD (Data Domain) is absolutely scalable.

How are customer service and support?

I would rate the technical support a one. It could be better.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Previously, I did not use another solution. I am only familiar with Data Domain.

How was the initial setup?

Only one day is required for Data Domain setup and configuration.

What's my experience with pricing, setup cost, and licensing?

I can't remember what the license costs are. They might be paid monthly or every two months.

What other advice do I have?

I would not recommend this solution to others.

I would rate Dell PowerProtect DD (Data Domain) a five out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ozgur Fakir - PeerSpot reviewer
Senior Technology Consultant at GlassHouse
Reseller
Good compatibility, great documentation, and easy to set up
Pros and Cons
  • "It is a stable solution."
  • "We would like faster instant recovery."

What is most valuable?

The data application compression is great. I also like Cyber Sense, Cyber Lock, fast parallelizing insights, and Sure Backup.

The initial setup is easy.

It is a stable solution. 

You can scale the product well. 

The interface is good. We are very familiar with it and are comfortable using it. 

The documentation is good. They are very accessible. 

The compatibility is very good. 

What needs improvement?

We would like faster instant recovery.

For how long have I used the solution?

I've used the solution for around 20 years. 

What do I think about the stability of the solution?

It's very stable. I can replicate the Data Domain, virtual addition, to my local physical version. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product is scalable. If you want to expand it, you can. 

In my client's company they have about 1,000 people on the product.

We likely will continue to expand the solution. 

How are customer service and support?

In my company, we handle the technical support on our side. We are an insured company for Dell also. We have about 100 technical people that can assist.

How was the initial setup?

The product is very simple to set up. It's not overly complex or difficult. 

It takes about half an hour to compare all the data and for Data Domain to be set up in Azure. Also, I can see the source image and open Data Domain, and just share the source to my DPS solution, the networker. It works better.

You only need one person to maintain the solution. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. However, it varies from project to project. While we've tried cheaper options, the features just weren't as good. 

Which other solutions did I evaluate?

We just want to learn the difference between the DPS solution in Azure and Azure's own backup solution. I'm trying to measure for my customer if the DPS solution has different features for a better backup from an Azure site's backup.

I can compare the instructions in the also Azure site as well. I have a lot of mechanical Data Domain on my site. Also, I have got Data Domains on the Azure site.

What other advice do I have?

I've been a consultant for 20 years. I'm a distributor. 

I would advise others to try it out. 

Our customers work with a solution partner, and we offer training. It's good to have some help and insights at first.

It's a market leader. I'd rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Senior SAN Administrator at a manufacturing company with 10,001+ employees
Real User
Stable and scalable
Pros and Cons
  • "I find the data to be most valuable."
  • "I would like to see integration with public cloud."

What is our primary use case?

We use model number 6800. The operating system is 7.4.

What is most valuable?

I find the data to be most valuable. 

What needs improvement?

The price is on the high side.

I would like to see integration with public cloud.

For how long have I used the solution?

We have been using Dell EMC PowerProtect DD (Data Domain) for almost ten years. 

What do I think about the stability of the solution?

The solution is, thus far, stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

The technical support is okay. It's not bad.

Which solution did I use previously and why did I switch?

I did not work with other solutions prior to using Dell EMC PowerProtect DD (Data Domain).

How was the initial setup?

The initial setup was handled solely by the Dell EMC, so it was okay and not that complex. 

What's my experience with pricing, setup cost, and licensing?

The price is a bit steep. 

We pay for the support every three years. 

What other advice do I have?

I am an end user.

I feel the solution works fine for us. 

There are around four or five people working with this solution in our company.

My advice to others looking into implementing this solution is that they acquire the requisite knowledge. It is important to be properly trained in how to use it. 

I rate Dell EMC PowerProtect DD (Data Domain) as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Oracle Application DBA at Social Insurance Organizaton
Real User
A secure backup solution that is easy to use and very simple to implement
Pros and Cons
  • "The backup is very secure. The deduplication using EMC is very good. We are able to make systems and handle random cloning. EMC is a very stable solution for making backups."
  • "They should reduce the CPC cost to customers. The product is becoming very expensive."

What is most valuable?

The backup is very secure. The deduplication using EMC is very good. We are able to make systems and handle random cloning. EMC is a very stable solution for making backups.

What needs improvement?

The solution needs to improve its platform, especially backup features like DB2 and other system backups. 

They should reduce the CPC cost to customers. The product is becoming very expensive.

In the next release, EMC should support stable level listings at restoration and stable space level in the database. Sometimes if I want to take the stable level restoration, EMC is not available. Only this one part is lacking in the current version. 

For how long have I used the solution?

I've been using the solution for four to five years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is easy to scale. We have nine people on it and they are all system admins. We are planning to increase usage and to increase the license.

How are customer service and technical support?

Technical support is excellent. I would rate it eight out of ten.

Which solution did I use previously and why did I switch?

We previously used HP Data Protector. The HP Data Protector backup was not secure. We used to do a backup, but at the time of restoration, it would give us some issues on the restored data.  We were not able to access and stream data on HP. EMC is much easier in terms of restoring the backup properly. 

How was the initial setup?

The initial setup is very easy. Any person can handle the initial setup of the solution.

What about the implementation team?

I handled the implementation myself.

What other advice do I have?

I would recommend the solution. I'd rate them nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1805982 - PeerSpot reviewer
Solution architect at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Offers fast performance with low latency, providing high throughput for quicker backups compared to other vendors
Pros and Cons
  • "When utilizing Dell PowerProtect DD for backup systems, Data Domain offers fast performance with low latency, providing high throughput for quicker backups compared to other vendors."
  • "The Dell PowerProtect DD architecture offers several significant features. One is DD Boost, which is utilized at both the source and destination sites for application processing."

What is our primary use case?

We use Dell PowerProtect DD for all financial cloud and banking systems to back up critical workloads. It serves as a Data Domain product to back up their environment. Additionally, we offer a two-minute backup, which refers to the capability of the Data Domain. This requires using data protection tools, including Networker and PowerProtect Data Manager. Networker serves as traditional backup routers.

How has it helped my organization?

When utilizing Dell PowerProtect DD for backup systems, Data Domain offers fast performance with low latency, providing high throughput for quicker backups compared to other vendors. Additionally, the network component is suitable for backing up Dell infrastructure, particularly for managing MA workloads efficiently. Restoring data through the backup process is straightforward, especially for users with experience using the DPS software.

What is most valuable?

The Dell PowerProtect DD architecture offers several significant features. One is DD Boost, which is utilized at both the source and destination sites for application processing. By employing DD Boost, the backup process is offloaded to the server side, efficiently utilizing network resources. 

Additionally, the Data Domain incorporates a Global Deduplication feature. This feature allows Data Domain to deduplicate all data streams simultaneously, enabling more efficient utilization of backup space within the Data Domain system.

What needs improvement?

The solution's pricing could be cheaper.

For how long have I used the solution?

I have been using Dell PowerProtect DD (Data Domain) for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. 300 users are using this solution.

What was our ROI?

Dell PowerProtect DD's features and functionalities vary depending on the segment. Its advantages include cost-effectiveness, reduced footprint, and efficient management of backup services.

What's my experience with pricing, setup cost, and licensing?

There are two types of licenses available for Data Domain. One is the capacity license, based on the amount of data stored. For instance, you would need a capacity license if you require one terabyte of storage in Data Domain. Additionally, if you need performance and optimization features, you would require a database license, a subset of the capacity license. Harmony licenses are also necessary for certain functionalities.

What other advice do I have?

Data domain has two features. We also implement many customer tracking. We like a sum of customer tests, compliance, and regulations due to government systems and cybersecurity, and the retention length is a very useful solution.

I recommend the features for all customers.

According to benchmarks and customer feedback,  Data Domain is highly regarded for its excellent throughput and performance compared to other vendors. Customers have reported that Data Domain handles backup and restore processes exceptionally well, demonstrating quick response times and efficient performance.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
General Director at miromix unitedMiroMIX United
Real User
Top 5Leaderboard
Stable and easy to scale suite of deduplication, backup, data protection, and storage solutions
Pros and Cons
  • "Stable and scalable suite of solutions with deduplication, apart from data protection, storage, and backup."
  • "Installation and deployment for this product need improvement. These processes need to made easier. Currently, it's not an easy installation for customers. This product needs to be installed by professionals."

What is most valuable?

What I like about Dell EMC PowerProtect DD (Data Domain) is that it is a performance technology.

One of the features I find very interesting in this product is deduplication.

I also find it valuable that it's very easy to communicate with just one vendor if you're using this product. Normally, with other security systems, CAP systems, etc., you have to use the server, some hardware, and some software. The server could be from one vendor, while the software could be from another vendor. When a problem arises, this means you have to communicate with more than one vendor, but with Dell EMC PowerProtect DD (Data Domain), this is not the case. The only competitor I know that manufactures a similar product with this feature of one vendor communication is Symantec.

What needs improvement?

Dell EMC PowerProtect DD (Data Domain) is not a product that's easy to install by customers. There are a lot of products, e.g. entry-level storages that can be easily installed by customers themselves, but this product and other IDPA solutions need to be installed by professionals.

Customers who buy Dell EMC PowerProtect DD (Data Domain) should not worry about its installation and deployment. It should be installed directly by Dell, or by a Dell partner for free, but the price of this product must include installation, so installation will no longer be a problem.

Installation and deployment for this product need to be improved. These processes need to become easier. The user interface could also be improved, but I did see that Dell now provides a number of products with very nice interface. We used to have Dell PowerEdge VRTX, but it reached its end-of-life (EOL). It was a small blade server with a small storage that's working, but it was equipped with a friendly interface for customer installation. Dell EMC and some other vendors should also sell entry-level to mid-range products that are more user-friendly, and make them out of the box products.

For how long have I used the solution?

It's been a few years since we started selling Dell EMC PowerProtect DD (Data Domain). Normally, we sell Dell EMC backup systems, but we started to sell IDPA products last year, but the Data Domains we've started selling years ago. We're still working with this solution.

What do I think about the stability of the solution?

I find this solution stable.

What do I think about the scalability of the solution?

Dell EMC PowerProtect DD (Data Domain) is a scalable product.

How was the initial setup?

The installation of this product is not easy, though it's easier to install than IDP and DP units. If you have knowledge on this product, then installing it will be easy.

What about the implementation team?

We deployed this solution in-house. We have two certified staff for data protection products. We have also have two certified staff for data storages, and more people certified for other products, e.g. desktops, servers, etc.

What's my experience with pricing, setup cost, and licensing?

Buying Dell EMC PowerProtect DD (Data Domain), our clients don't have to pay for extra licenses. They can just buy any backup solution. For example, they can buy Dell EMC Avamar, or they can buy Symantec, Convault, etc.

When buying IDPA products, you don't have to buy anything, because you'll have an integrated solution: a data domain appliance plus software, the software being Dell EMC software which is a big package of software that allows you to do everything.

When buying Dell EMC PowerProtect DD (Data Domain), you can just buy a very cool backup software with deduplication, and that's all. It's very perfect, very nice. You can buy the backup software, e.g. Dell EMC, Convault, Symantec, etc.

Pricing for this product could still be improved, though several years ago, its price was very high. When there are more competitors, though, the price becomes more attractive both for the customer and partner. Now we can get more discounts for projects. The price for this product will decrease, because more and more companies now produce integrated devices, e.g. deduplication is not a very new technology, but it was a feature that was limited to several market leaders.

What other advice do I have?

My company MiroMIX United is a Ukranian company, and we are the platinum partner of Dell EMC. The majority of our solutions are based on Dell EMC products. We sell HP servers, but not too many, just 5%. We sell Cisco equipment, but we prefer selling Dell EMC networking products. We're partners of Cisco Systems, but we try to sell more Dell EMC products, because we know Dell EMC products best.

We sell Dell EMC PowerProtect DD (Data Domain) which is an integrated data protection appliance (IDPA). We have not sold many, e.g. just 10 or 15.

Dell EMC PowerProtect DD (Data Domain) is a promising product. It's very competitive. Last year, this product was sold and utilized into the most powerful banks here in Ukraine, but not by my company. My company sold these products to departments and segments in the government, though we were able to sell several Data Domains to a bank, but it was not a project worth millions of dollars. Our competitors were able to sell this product for millions of dollars. It's a very interesting, promising, and competitive product.

This solution is very promising and competitive, and we would like to sell more, but it's difficult. We can't predict how it will fare against the competition, for example: HP. At the moment, we have a POC in one bank here in Ukraine. It is a Hungarian bank, an OTP Bank, but it has a branch here in Ukraine. In the near future, there will be an official tender procedure announcement, but at the moment, they are testing Dell EMC PowerProtect DD (Data Domain), while also testing the backup solution from HP. It would be very interesting to hear their conclusions, but at the moment, we don't have the results.

We have 15 clients who are using this solution. It would be great to expand our presence in this market. We have a service center certified by Dell, with 10 people working in it, and all of them are certified in various products, e.g. desktops, laptops, servers, data storages, and Dell EMC PowerProtect DD (Data Domain).

We've been working with Dell for many years. Our company was founded 22 years ago, and during this period, we've been working with service and warranty, and the independent service in Ukraine is based on four service centers for private companies, with one of the service center being ours. In previous years, e.g. in the early 2000s, we had to keep spare parts at our stock room. We used to do this, but 10 years ago, Dell changed the strategy of service in Ukraine and they arranged the spare parts hubs located in all the regional centers.

I recommend Dell EMC PowerProtect DD (Data Domain) to other users who want to start using it because it's a very interesting product.

My rating for Dell EMC PowerProtect DD (Data Domain) is a ten out of ten, when compared to its competitors which are utilized in large accounts.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.