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Kenneth Etsula - PeerSpot reviewer
General Manager at Dataposit Ltd
Real User
Top 5Leaderboard
Ease to use, effective deduplication, but lacking integration
Pros and Cons
  • "The most valuable features of Dell PowerProtect DD are ease of use and deduplication."
  • "Dell PowerProtect DD could improve by having better integration with other backup solutions."

What is our primary use case?

We are using Dell PowerProtect DD as a location for a backup repository.

What is most valuable?

The most valuable features of Dell PowerProtect DD are ease of use and deduplication.

What needs improvement?

Dell PowerProtect DD could improve by having better integration with other backup solutions.

For how long have I used the solution?

I have been using Dell PowerProtect Data Domain (DD) for approximately five years.

Buyer's Guide
Dell PowerProtect DD (Data Domain)
February 2025
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the stability of Dell PowerProtect DD a ten out of ten.

What do I think about the scalability of the solution?

The solution is not scalable.

We have less than ten people using the solution.

I rate the scalability of Dell PowerProtect DD a two out of ten.

Which solution did I use previously and why did I switch?

I have not used other solutions prior to Dell PowerProtect DD.

How was the initial setup?

The setup of Dell PowerProtect DD is straightforward. The implementation process took approximately one day.

What about the implementation team?

I did the implementation of the solution using the documentation provided with the help of the vendor.

What's my experience with pricing, setup cost, and licensing?

The price of the solution and support for Dell PowerProtect DD is expensive. We have customers that cannot upgrade to a newer version of the solution because the support is too expensive.

Most people would rather buy a simple Synology hardware backup solution than
spend a lot of money on this solution. It's simple for us to operate, such as sharing
a drive or creating a drive, but it is not for everyone.

I rate the price of Dell PowerProtect DD a two out of ten.

What other advice do I have?

One engineer is suitable to maintain this solution.

I rate Dell PowerProtect DD a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Domenico-Vizzoca - PeerSpot reviewer
Delivery and Presales Manager at Harpaitalia italia
Real User
Technical support is lacking and needs improvement, but it is quick to deploy and configure
Pros and Cons
  • "I like Data Domain as a protocol for data backup."
  • "Technical support needs improvement."

What is our primary use case?

Dell PowerProtect DD (Data Domain) is the customer's requested solution. I did not suggest this solution to the customer.

I use Dell PowerProtect DD (Data Domain) for disaster recovery, and for the backup of disaster recovery for a large society for training in Italy 

The backup on the secondary Data Domain and then backup on the cloud.

What is most valuable?

I like Data Domain as a protocol for data backup.

What needs improvement?

I prefer the HP solution.

Technical support needs improvement.

For how long have I used the solution?

I have been working with Dell PowerProtect DD (Data Domain) for ten years.

It is deployed both on the cloud and on-premises.

What do I think about the stability of the solution?

Dell PowerProtect DD (Data Domain) is a stable solution.

What do I think about the scalability of the solution?

Dell PowerProtect DD (Data Domain) is absolutely scalable.

How are customer service and support?

I would rate the technical support a one. It could be better.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Previously, I did not use another solution. I am only familiar with Data Domain.

How was the initial setup?

Only one day is required for Data Domain setup and configuration.

What's my experience with pricing, setup cost, and licensing?

I can't remember what the license costs are. They might be paid monthly or every two months.

What other advice do I have?

I would not recommend this solution to others.

I would rate Dell PowerProtect DD (Data Domain) a five out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerProtect DD (Data Domain)
February 2025
Learn what your peers think about Dell PowerProtect DD (Data Domain). Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
General Director at miromix unitedMiroMIX United
Real User
Top 5Leaderboard
Reasonably priced, fairly priced, and reliable
Pros and Cons
  • "The technology has been very useful. There are lots of features on offer."
  • "The initial setup is complex."

What is our primary use case?

We primarily use the solution for large backups. This is a piece of hardware that we can place software on. 

It's used widely in some of the largest banks in our country - including foreign banks. They use Data Domain in petabytes. 

What is most valuable?

The specific algorithms of backups of the data deduplication are very good. For example, some of our competitors need much more space. When we have to use one additional enclosure, they have to use two times more. Data Domain has a lot of space. 

The technology has been very useful. There are lots of features on offer.

It's very competitive. We get discounts on pricing and find the cost to be quite good. 

The solution is stable and reliable.

It is scalable. 

What needs improvement?

We'd always prefer if there was even more competitive pricing since they are very close in price to Quantum. However, the pricing isn't too bad.

The initial setup is complex. The installation process should be easier so you can install the solution without having specialized techs. 

For how long have I used the solution?

I've used the solution for several years. It's likely been more than six years. 

What do I think about the stability of the solution?

The solution seems to be quite stable. We haven't had issues with bugs or glitches and it doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

It's a scalable product.

How are customer service and support?

Technical support is helpful. The Dell rep office in the country has many experienced techs. 

We also have a lot of knowledge in our own right.

From time to time, when we do need help, it's nice to have experienced techs we can reach out to. 

The issue we have right now is spare parts. We're in Ukraine, and the war made it difficult at the outset. It has gotten better. It's okay at the moment. 

Which solution did I use previously and why did I switch?

We've used a variety of different products. We use different brands simultaneously. It depends on the customer's needs. Some offer more competitive tenders, and some are used based on the government structure.

How was the initial setup?

The implementation can be complex. It's not very simple to set up.

The deployment took a couple of days. 

We typically have one or two engineers working with the solution. That's enough personnel to deploy and design the setup, et cetera. One person is quite enough to maintain the product.

What about the implementation team?

Our team handled the deployment of the product. We didn't need outside assistance. 

What's my experience with pricing, setup cost, and licensing?

The solution is reasonably priced. We get discounts as well. They remain competitive.

It's a hardware solution. We don't have to worry about software licensing. We can use any software on it that the client likes.

Data Protect, DP 400, and higher models include EMC software and a set of various different software.

If you buy the unit, you pay for it for three or five years. They also offer support with a warranty that you can extend.

Which other solutions did I evaluate?

When we help our customers or some governmental structures to prepare the documents for bidding for some tenders, we investigate the details and competitive features of our solutions. That includes Dell EMC, HPE, and Quantum Alliance. They are all very close in functionality.

HP tends to have higher pricing; however, Quantum is quite close in terms of cost.

What other advice do I have?

We're a platinum partner.

I'm using the latest version of the solution.

We have certified engineers for Data Domain.

I am the general manager of the company. I'm not an engineer.

I'd recommend the solution to others. 

I would rate the solution nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Storemgr67 - PeerSpot reviewer
Storage Manager at a financial services firm with 10,001+ employees
Real User
Top 5
It provides better performance than the competition and deduplication
Pros and Cons
  • "Short backup window has made a difference in the way my organization functions."
  • "DD Boost."

What is our primary use case?

Used as a backup target with NetBackup 8.0.

What is most valuable?

DD Boost.

How has it helped my organization?

Short backup window has made a difference in the way my organization functions.

What needs improvement?

I would like them to improve on the short backup window as it would make my organization even more efficient.

For how long have I used the solution?

From 2011 until now.

What was my experience with deployment of the solution?

Some small issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Nine out of 10.

Which solution did I use previously and why did I switch?

We used IBM ProtecTIER. We move to EMC Data Domain for better performance.

How was the initial setup?

Straightforward.

What about the implementation team?

We implemented using a vendor team.

What was our ROI?

Three years.

What's my experience with pricing, setup cost, and licensing?

It is expensive, but the performance and deduplication cover for the cost.

Which other solutions did I evaluate?

IBM ProtecTIER and Oracle's Zero Data Loss.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Leadoffsol67 - PeerSpot reviewer
Leadoffsol67Lead Offering Solution Architect Cloud and Workload with 10,001+ employees
Real User

how does it compare to rubrik?

PeerSpot user
Senior SAN Engineer with 501-1,000 employees
Real User
Upgrades are very smooth and support has been great. We also looked at ExaGrid and Quantum

Valuable Features

Very easy to setup and Data Replication for off-site storage of data.

Improvements to My Organization

Data restores and recoveries are so much faster and easier that before, we never have to wait to recall a tape from off-site storage; More Disaster Recovery options allows us to have a better DR process; We were able to remove all TAPEs from our environment.

Room for Improvement

Based on how we use the product, it does everything we need it to do.

Use of Solution

We have been using the Data Domain product since 2008.

Deployment Issues

We encountered no issues during deployment. Their technical support is great and the product is very simple to manage.

Stability Issues

Stability of the Data Domain has never been an issue. They have been rock solid since we have used them. One time we had one of our Data Domains down for 4 days because of a hardware issue. Once the Data Domain was repaired and came back on-line the system picked up right where it left off. It automatically started to replicate all of the data between its replication partner and re-synced the data without any actions on my part.

Scalability Issues

When we had to add more storage to the Data Domain, adding another shelf of storage was very easy and non-disruptive. When you reach the capacity limit of the model you are using, then you will need to upgrade to another model with more capacity. But moving the backups to point to the new Data Domain is very easy.

Customer Service and Technical Support

Customer Service: Data Domains customer support is very good. We have always received prompt responses to anything we have needed.Technical Support: Their technical support is top notch. They are very responsive and the support personnel are very knowledgeable. The Call Home support for their product usually has already opened a support case for us before I know there is a problem.

Initial Setup

The setup is very easy. We had it up and running the same day it was installed.

Implementation Team

We had the vendor work with us to install and setup the systems. Their level of expertise was very good. If the person I was working with did not know something he was able to get with his team and resolve anything quickly.

Pricing, Setup Cost and Licensing

With any duplication product, the initial cost is not cheap. But, once the Data Domain was setup, it just runs. I have very little to no day-to-day maintenance tasks other that monitoring for alerts, which it sends an email to notify me if anything has alerted.

Other Solutions Considered

For our Technology Refresh we looked at three different vendors, Data Domain, ExaGrid, and Quantum.

Other Advice

Make sure you setup the Data Domains to use Active Directory authentication. When you are replicating your data to a replication pair, this will make using the replicated data easier to access from the off-site location. If you do not use AD and setup the same account on all of your Data Domains, then you will be using a local account on each Data Domain. The permissions on each side of the replication are for a different user SID even if the users are the same name. So when you try to access the replicated data with the same named local account, since the SID is different, you do not have access to the data without making the local account an “Administrator” on the Data Domain which is not a good idea.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1805982 - PeerSpot reviewer
Solution architect at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Offers fast performance with low latency, providing high throughput for quicker backups compared to other vendors
Pros and Cons
  • "When utilizing Dell PowerProtect DD for backup systems, Data Domain offers fast performance with low latency, providing high throughput for quicker backups compared to other vendors."
  • "The Dell PowerProtect DD architecture offers several significant features. One is DD Boost, which is utilized at both the source and destination sites for application processing."

What is our primary use case?

We use Dell PowerProtect DD for all financial cloud and banking systems to back up critical workloads. It serves as a Data Domain product to back up their environment. Additionally, we offer a two-minute backup, which refers to the capability of the Data Domain. This requires using data protection tools, including Networker and PowerProtect Data Manager. Networker serves as traditional backup routers.

How has it helped my organization?

When utilizing Dell PowerProtect DD for backup systems, Data Domain offers fast performance with low latency, providing high throughput for quicker backups compared to other vendors. Additionally, the network component is suitable for backing up Dell infrastructure, particularly for managing MA workloads efficiently. Restoring data through the backup process is straightforward, especially for users with experience using the DPS software.

What is most valuable?

The Dell PowerProtect DD architecture offers several significant features. One is DD Boost, which is utilized at both the source and destination sites for application processing. By employing DD Boost, the backup process is offloaded to the server side, efficiently utilizing network resources. 

Additionally, the Data Domain incorporates a Global Deduplication feature. This feature allows Data Domain to deduplicate all data streams simultaneously, enabling more efficient utilization of backup space within the Data Domain system.

What needs improvement?

The solution's pricing could be cheaper.

For how long have I used the solution?

I have been using Dell PowerProtect DD (Data Domain) for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. 300 users are using this solution.

What was our ROI?

Dell PowerProtect DD's features and functionalities vary depending on the segment. Its advantages include cost-effectiveness, reduced footprint, and efficient management of backup services.

What's my experience with pricing, setup cost, and licensing?

There are two types of licenses available for Data Domain. One is the capacity license, based on the amount of data stored. For instance, you would need a capacity license if you require one terabyte of storage in Data Domain. Additionally, if you need performance and optimization features, you would require a database license, a subset of the capacity license. Harmony licenses are also necessary for certain functionalities.

What other advice do I have?

Data domain has two features. We also implement many customer tracking. We like a sum of customer tests, compliance, and regulations due to government systems and cybersecurity, and the retention length is a very useful solution.

I recommend the features for all customers.

According to benchmarks and customer feedback,  Data Domain is highly regarded for its excellent throughput and performance compared to other vendors. Customers have reported that Data Domain handles backup and restore processes exceptionally well, demonstrating quick response times and efficient performance.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Nick Hamilton - PeerSpot reviewer
Enterprise IT Architect at ESTI Consulting Services
Reseller
Beneficial inline data deduplication, simple migration, and knowledgeable support
Pros and Cons
  • "The most valuable feature is the inline data deduplication."

    What is our primary use case?

    We use Dell EMC PowerProtect DD for deduplication, data protection, and data recovery. We use many different versions, including the newest versions.

    What is most valuable?

    The most valuable feature is the inline data deduplication.

    For how long have I used the solution?

    I have been using Dell EMC PowerProtect DD for approximately 13 years.

    I have used the solution all the way from when it was called Data Domain to when EMC bought it, to when Dell bought EMC, and now it is called Power Protect. 

    What do I think about the stability of the solution?

    Dell EMC PowerProtect DD is highly stable and reliable. I have not had a time when the system did not work and in an emergency this is critical.

    What do I think about the scalability of the solution?

    The solution is simple to scale.

    We have at least a dozen clients that use Dell EMC PowerProtect DD, and they like how it works

    How are customer service and support?

    The Dell support is excellent, they have a lot of knowledge and can work us through our issues quickly.

    How was the initial setup?

    The initial setup is straightforward and is very easy to migrate to the next generation of solutions.

    What about the implementation team?

    The solution requires one or two supporting staff and is low maintenance.

    What was our ROI?

    I would rate the ROI a five out of five.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive. However, if you pay less you receive less, it is cost-effective.

    What other advice do I have?

    I would recommend this solution to others and it is a good choice.

    I rate Dell EMC PowerProtect DD a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Oracle Application DBA at Social Insurance Organizaton
    Real User
    A secure backup solution that is easy to use and very simple to implement
    Pros and Cons
    • "The backup is very secure. The deduplication using EMC is very good. We are able to make systems and handle random cloning. EMC is a very stable solution for making backups."
    • "They should reduce the CPC cost to customers. The product is becoming very expensive."

    What is most valuable?

    The backup is very secure. The deduplication using EMC is very good. We are able to make systems and handle random cloning. EMC is a very stable solution for making backups.

    What needs improvement?

    The solution needs to improve its platform, especially backup features like DB2 and other system backups. 

    They should reduce the CPC cost to customers. The product is becoming very expensive.

    In the next release, EMC should support stable level listings at restoration and stable space level in the database. Sometimes if I want to take the stable level restoration, EMC is not available. Only this one part is lacking in the current version. 

    For how long have I used the solution?

    I've been using the solution for four to five years.

    What do I think about the stability of the solution?

    The solution is very stable.

    What do I think about the scalability of the solution?

    The solution is easy to scale. We have nine people on it and they are all system admins. We are planning to increase usage and to increase the license.

    How are customer service and technical support?

    Technical support is excellent. I would rate it eight out of ten.

    Which solution did I use previously and why did I switch?

    We previously used HP Data Protector. The HP Data Protector backup was not secure. We used to do a backup, but at the time of restoration, it would give us some issues on the restored data.  We were not able to access and stream data on HP. EMC is much easier in terms of restoring the backup properly. 

    How was the initial setup?

    The initial setup is very easy. Any person can handle the initial setup of the solution.

    What about the implementation team?

    I handled the implementation myself.

    What other advice do I have?

    I would recommend the solution. I'd rate them nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
    Buyer's Guide
    Download our free Dell PowerProtect DD (Data Domain) Report and get advice and tips from experienced pros sharing their opinions.