Field Effect MDR Reviews

Field Effect MDR forms part of our robust security solution bundle for our clients as well as internally. It has helped us consolidate IDS/IPS functionality. 

We primarily manage IT services for clients, including infrastructure (servers, networks, storage), software (applications, security tools), user support (helpdesk, remote support), security (threat detection, compliance), and cloud services (hosting, SaaS). 

Our offerings include proactive monitoring, SLAs, scalability, and cost efficiency, providing businesses with expert support, allowing them to focus on core activities, and ensuring reliable, up-to-date systems.

The solution has helped us consolidate our security tools stack. The rich feature set has enabled us to retire a couple of individual solutions that performed only a single function. This has reduced our overall spending with a healthy ROI. 

By integrating various security functionalities into a single platform, we have streamlined our operations and improved efficiency. This consolidation has simplified our security management. It also enhanced our ability to respond to threats more effectively. 

In the past, managing multiple security tools was a complex and time-consuming task. Each tool required its own updates, maintenance, and monitoring, which often led to inefficiencies and gaps in our security posture. With the new consolidated security stack, we have a unified approach that ensures all aspects of our security infrastructure work seamlessly together.

One of the most useful and impressive features of the system is its detailed notification mechanism. Rather than merely identifying a threat or potential threat, the system goes a step further by providing actionable recommendations along with clear steps to take in response. This proactive approach ensures that technicians are not left guessing about the next steps, thereby enhancing their ability to respond swiftly and effectively. 

Moreover, the notification includes detailed information on compliance and aligns its recommendations with best practices and industry standards. This comprehensive and integrated notification system has significantly increased our efficiency in addressing security incidents, allowing us to provide prompt and well-informed resolutions. By offering a combination of threat identification, actionable guidance, and compliance information, the system has become an indispensable tool in our security infrastructure.

It would be greatly beneficial to integrate compliance-related reporting directly into the portal. By doing so, users could easily monitor and evaluate compliance levels in relation to popular security standards and frameworks such as ISO 27001, NIST, CIS, and AICPA TSC. This feature would provide a comprehensive overview of adherence to common controls, enabling more efficient identification of areas needing improvement and ensuring that the organization remains aligned with critical regulatory requirements. 

Furthermore, it would streamline the auditing process by offering detailed insights and facilitating proactive compliance management, ultimately enhancing the organization's overall security posture.

I've used the solution for four months.

The solution has been quite stable so far.

The solution is highly scalable, catering to for multiple network endpoints.

We switched solutions to consolidate our security toolset.

The initial setup was straightforward for the most part, and the management portal is very user-friendly.

We implemented the solution with our in-house team.

It is quite reasonable for the rich feature set we receive.

We are an MSP and have integrated Covalence as a core offering across all of our SMB clients.

Covalence is deployed to monitor the physical network, end-points, cloud (Microsoft 365/Duo/SalesForce/Azure/Google), and DNS filtering.

Covalence allowed us to replace and consolidate a number of tools which provided immediate cost savings. Additionally, Covalence filled knowledge gaps and offloaded a big portion of monitoring activity. Finally, everyone feels more secure now knowing professionals and the right tools are in place.

We like the 24/7/365 SOC. Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring. 

Over the last four years, there have been so many improvements and additions that I honestly can't think of anything else, aside from more third-party integrations with other MSP tools.

I've used the solution for three or four years.

The business is extremely stable. They have great funding and are fully staffed.

The initial setup is very straightforward.

We handled the setup in-house.

We offer Field Effect Covalence as a cybersecurity package for our customers primarily for on-prem networks and cloud-based storage.

Field Effect Covalence has been able to detect zero-day Trojans almost immediately after installation on client systems, which our previous solution was unable to do. The network traffic monitoring has also been able to flag any potential issues before they become a problem. This has been a great help in monitoring issues with network configuration, such as DNS errors and port configuration.

The most valuable feature is the network traffic monitoring function.

The cost of the solution has room for improvement.

I have been using the solution for four months.

I give the stability a ten out of ten.

I give the scalability an eight out of ten.

We have 60 people using the solution in our organization.

We previously used SentinelOne Vigilance but switched to Field Effect Covalence due to its more robust offering of cloud, cloud storage protection, and live agents that triage the alerts and send them to us.

The cost of the solution is high.

I give the solution a nine out of ten.

People should be prepared for the solution to quickly identify a lot of things that have gone unnoticed for some time. Field Effect Covalence is an excellent solution.