We use FortiGate-VM as a firewall. My company has more than 4,000 users, and we plan to increase usage.
Deputy General Manager at Meril Life Sciences Pvt. Ltd
I like the solution's IPS, IDS, and URL filtering
Pros and Cons
- "I like FortiGate's IPS, IDS, and URL filtering."
- "I think Fortinet should provide us with more reporting from the AI/ML point of view. They could also offer the SaaS application in a single box. The VPN and ZTNA have so many verticals that they work as a standalone solution. They need to be in a single box."
What is our primary use case?
What is most valuable?
I like FortiGate's IPS, IDS, and URL filtering.
What needs improvement?
I think Fortinet should provide us with more reporting from the AI/ML point of view. They could also offer the SaaS application in a single box. The VPN and ZTNA have so many verticals that they work as a standalone solution. They need to be in a single box.
For how long have I used the solution?
I have worked with FortiGate-VM for the last three years.
Buyer's Guide
Fortinet FortiGate-VM
March 2025

Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,466 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate FortiGate-VM eight out of 10 for stability.
What do I think about the scalability of the solution?
From a scalability point of view, we have a physical user license. If we need to upgrade, we can get a box. There is presently sufficient formal organization to scale up.
How are customer service and support?
I have no problems with Fortinet support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Check Point and Palo Alto firewalls.
How was the initial setup?
We deployed FortiGate-VM with the help of a partner and the vendor. The deployment process took three months. We previously used Cisco ASA and had no migration tool, so we had to start from scratch.
What's my experience with pricing, setup cost, and licensing?
FortiGate-VM is affordable. In terms of operating costs, we contract with the OEM for a three-year contract and then renew. We haven't received any notice from them because all of our infrastructure is under contract. Every three years, if we cannot get a good price from the vendor, we replace the box.
What other advice do I have?
I rate Fortinet FortiGate-VM eight out of 10. It has all the features. The only recommendation is to combine the vertical into a single box. To improve performance, they should build an engine in the box that enables them to scale per the user requirement.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 2, 2024
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CEO at Easyteam
A flexible and scalable solution that easily integrates with the network infrastructure
Pros and Cons
- "It’s easy to integrate the solution with our network infrastructure."
- "We face some issues with the IPsec connection during replication."
What is our primary use case?
We use the solution for our private cloud.
What is most valuable?
We use Fortinet for everything in our organization. Our organization has Fortinet experts. The virtualized network features work fine. The flexibility is fine. It’s easy to integrate the solution with our network infrastructure.
What needs improvement?
We face some issues with the IPsec connection during replication. It must be improved.
For how long have I used the solution?
I have been using the solution for six months.
What do I think about the stability of the solution?
The stability is fine.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten. We have many users in our organization.
How was the initial setup?
The initial setup is complex because we use CLI. The solution is cloud-based. We have moved our on-premise VM to a private VM.
Which other solutions did I evaluate?
I have used Netgate. I prefer Fortinet FortiGate-VM.
What other advice do I have?
Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate-VM
March 2025

Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,466 professionals have used our research since 2012.
Senior Cyber Security Engineer at a tech services company with 51-200 employees
A stable and easy-to-deploy solution that provides excellent security features
Pros and Cons
- "All the security features that are built into the product are valuable."
- "Support could be improved a little."
What is our primary use case?
We deploy the tool for customers who want a firewall in front of their cloud environment. We can use it for anything they want to protect in their data center or private cloud.
How has it helped my organization?
The solution has given us a good revenue stream and a better solution for our customers for network security. The product can take our customer’s basic firewall and take it to the next level and give them much more visibility and control over the traffic.
What is most valuable?
All the security features that are built into the product are valuable. It includes web filtering, DNS filtering, and intrusion prevention. FortiGate is the best firewall in the market. It pretty much does most things.
What needs improvement?
Support could be improved a little.
For how long have I used the solution?
I have been using the solution for four and a half years.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten.
How are customer service and support?
Sometimes, we get really good, knowledgeable engineers. At other times, it feels like we got somebody who started that day. We have to go through the wringer with them.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was very easy.
What was our ROI?
I have seen an ROI on the product.
What's my experience with pricing, setup cost, and licensing?
The price is pretty decent compared to other products. The product’s licensing must be a little cheaper.
What other advice do I have?
If you're looking for an enterprise-level next-generation firewall, go with FortiGate. It’s hands down the best value for what you pay. Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Executive Officer at SST Infotech India Pvt Ltd
It's a solidly stable device with minimal downtime
Pros and Cons
- "We like FortiGate-VM's IPS features and its ability to create multiple virtual firewalls."
- "Fortinet support needs improvement. The response times are lackluster. Fortunately, the product is stable and we seldom have issues. Also, it takes months for them to deliver hardware when we order it."
What is our primary use case?
We have a private cloud environment with two firewalls and a physical host with a total storage capacity of approximately 5 terabytes running on VMware. The private cloud is a payment services gateway processing transactions from 1,500 outlets nationwide. We have around a thousand virtual machines, and all of them use Fortinet.
What is most valuable?
We like FortiGate-VM's IPS features and its ability to create multiple virtual firewalls.
For how long have I used the solution?
I have used FortiGate-VM for five years.
What do I think about the stability of the solution?
Stability is one area where Fortinet stands out. We don't see dropped sessions or downtime. The hardware is extremely stable, and our utilization stays well below the limits.
What do I think about the scalability of the solution?
You need to upgrade your box to scale, but it's easy to migrate from one to the other.
How are customer service and support?
Fortinet support needs improvement. The response times are lackluster. Fortunately, the product is stable and we seldom have issues. Also, it takes months for them to deliver hardware when we order it.
How would you rate customer service and support?
Neutral
How was the initial setup?
It's easy to install and configure FortiGate-VM. One engineer can finish the job in half a day.
What was our ROI?
You will recover your investment if you purchase the right size and use it for six or seven years. However, you'll lose money if you need to replace or upgrade the box after three years. It's critical to buy the correct size from the start.
What's my experience with pricing, setup cost, and licensing?
FortiGate-VM is a little expensive compared to Sophos. You pay a fixed license for the box, but there are various options if you need to upgrade.
What other advice do I have?
I rate Fortinet FortiGate-VM nine out of 10. It's a solid product overall, but Fortinet support has a lot of room for improvement. I wouldn't recommend it for an enterprise use case. It might work, but you should test it first. They have various options, so you should pick one that meets your business requirements and your environment.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Information Technology Division Director at Ethiopian Roads Administration
Helps segregate the VLANs in the data center, but it needs to improve on the security part
Pros and Cons
- "It is scalable because it is a virtual appliance. You can probably scale it up more."
- "The security offered by the tool has certain shortcomings, making it in area where improvements are required."
What is our primary use case?
I use the solution in my company for the data center's server protection to segregate the data center VLANs and the other VLANs used in the production, testing, and development phases, including the areas consisting of DMZ and VLAN. We are using Fortinet FortiGate-VM as a software-based tool and as a firewall for our data center.
What is most valuable?
It filters out the unnecessary connectivity that I would probably expect to be connected from the end user site or from external to the data center site. It is also used to filter unauthorized access to sites and to mitigate risks if, in cases, because of the asset policy, the remote desktop connectivity or remote connectivity is not allowed to restrict something. It is used to deal with phishing or something that may not pass through the network. The tool serves as an industrial firewall so that we can use it as a filter more efficiently.
What needs improvement?
The security offered by the tool has certain shortcomings, making it in area where improvements are required. Security, by nature, is very dynamic, and continuous improvement is required. Every time, the policy and the configuration need to be checked in that aspect now, so in that aspect, it needs some improvement, especially when it comes to some filtering mechanisms, and protocols.
For how long have I used the solution?
I have been using Fortinet FortiGate-VM for more than three years.
What do I think about the stability of the solution?
In terms of stability, it is stable. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
It is scalable because it is a virtual appliance. You can probably scale it up more.
Fortinet FortiGate-VM is a security solution, so users are not expected to access it. It is actually required to protect the network and the environment, so there is no need for actual user access for the solution.
How was the initial setup?
The product's initial setup phase requires some special expertise. The initial setup phase might not be complex, but it requires experts since it is a security solution.
If there is an expertise that is actually doing the implementation or deployment, then it is a straightforward process.
What's my experience with pricing, setup cost, and licensing?
The solution requires a license. The tool is neither expensive nor cheap, so it is okay.
What other advice do I have?
The product's implementation does affect our compliance with industry regulations, and it is one of the reasons why we prefer using Fortinet FortiGate-VM.
My suggestion to other people related to the tool depends on their requirements because there are other different solutions in terms of cost, efficiency, security, reliability, and security. Depending on the requirements, the tool is recommendable. Fortinet is one of the top security solutions in the market. Anybody can choose from multiple tools in the market, including Palo Alto products and other solutions. Fortinet is usually recommended to others.
I think that Fortinet FortiGate-VM has some solutions that offer AI features. For our use case, we don't actually use the AI functionalities since we want to control everything. In my company, we are the ones who are actually dealing with the product and are just not supported by AI.
I rate the tool a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Aug 1, 2024
Flag as inappropriateDirector of Research and Development at a comms service provider with 11-50 employees
Ccomprehensive security features, easy deployment, and a user-friendly GUI
Pros and Cons
- "Fortinet FortiGate-VM is purpose-built as a next-generation firewall, excelling in its performance of this specific function."
- "SD-WAN could be enhanced to provide a clear division between control and data planes, utilizing controllers to manage tasks within the network."
What is our primary use case?
We employ Fortinet FortiGate-VM solely for testing purposes, similar to how we employ virtual machines in a virtual lab environment to evaluate solutions. When customers inquire about potential solutions, we typically construct and thoroughly test these solutions in our lab environment before providing confirmation. Once we've successfully conducted a proof of concept, we then extend an offer to the customer.
How has it helped my organization?
Both the hardware and virtual versions offer comprehensive capabilities required for perimeter network protection. Positioned at the network perimeter, they provide profiles that can be easily configured, including antivirus, DNS protection, web filtering, IPS, and application awareness for over five thousand applications. This allows for tailored configurations based on specific application usage within our network.
The scalability and flexibility of FortiGate VM have greatly benefited our organization. Its exceptional scalability allows us to adapt and expand according to our evolving needs.
Integrating FortiGate VM with our existing systems was straightforward, as I recall no difficulties during the process. I would rate it a solid ten out of ten for ease of integration.
The performance and availability of FortiGate-VM in our setup vary depending on the specific models chosen. We refer to data sheets and comparison tables to identify devices that meet our specific requirements. This involves considering factors such as performance metrics, encryption and decryption capabilities, and the number of secure connections supported. By comparing different models, we can select the one that best suits our needs.
The GUI of FortiGate is exceptional.
What is most valuable?
The features of FortiGate VM that we find most effective for network security include its universal operating system, which is the same across both hardware and virtual machine deployments. This consistency ensures that both real boxes and virtual machines run on identical images, accessible via both command line and graphical interfaces for convenience.
What needs improvement?
SD-WAN could be enhanced to provide a clear division between control and data planes, utilizing controllers to manage tasks within the network.
For how long have I used the solution?
We have been using it for more than three years.
What do I think about the stability of the solution?
I am satisfied with its stability. I would rate it ten out of ten.
What do I think about the scalability of the solution?
It provides outstanding scalability capabilities. I would rate it ten out of ten.
We serve a diverse range of customers, including large government organizations in Ukraine and small businesses. FortiGate is suitable for a variety of customer types, accommodating the needs of both large enterprises and smaller organizations.
How are customer service and support?
We haven't encountered any open trouble tickets in the past three years, so we don't have firsthand experience with how Fortinet handles cases.
How was the initial setup?
The initial setup is straightforward, earning a rating of ten out of ten for ease of use. Compared to other options, it stands out as exceptionally simple, largely due to the extensive documentation provided by Fortinet. Additionally, numerous YouTube tutorials are available online, making it easy to find solutions without necessarily having to consult the documentation.
What about the implementation team?
For deployment, FortiGate can be utilized in both on-premises and cloud environments, offering flexibility in its application. It can serve as a client-side perimeter device within a customer's network or function as a cloud-based service. Our organization predominantly offers cloud-based solutions, leveraging FortiGate installations at our Sentinel node facility. Here, we manage customer traffic by configuring it to pass through FortiGate, allowing us to provide next-generation firewall services to customers who lack their infrastructure. We tailor configurations to suit each customer's specific needs.
Alternatively, if a customer requires an on-premises solution, we may deploy a physical appliance at their site. In such cases, where the customer lacks the expertise to manage the firewall effectively, we offer a managed service option.
Deployment typically takes no more than a few hours, thanks to the straightforward installation process and the clarity of the documentation provided. Especially in simple configurations with uncomplicated topologies, deployment can be completed within minutes.
What's my experience with pricing, setup cost, and licensing?
The price falls somewhere in the middle; it's neither cheap nor expensive. I would rate it five out of ten.
When purchasing an appliance, it's essential to acquire the accompanying subscription. This is crucial because frequent updates to antivirus profiles and other features are necessary, often occurring daily. Operating the device effectively requires a subscription from Fortinet, which we consistently purchase.
What other advice do I have?
Fortinet FortiGate-VM is purpose-built as a next-generation firewall, excelling in its performance of this specific function. Its designated place in the network aligns perfectly with its capabilities, making it an ideal device for its intended purpose. Overall, I would rate it ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Network Security at Gofaster
Provides protection from a broad array of network threats
Pros and Cons
- "GitDM, like FortiGate VM, provides similar features to FortiGate appliances or cloud solutions. However, FortiGate VM is more suitable for heavy traffic and inspection compared to GitDM. Unfortunately, FortiGate VM lacks a dedicated SPU for inspection, and all features rely on CPU and RAM."
- "I don't have any specific improvements to suggest, but perhaps the pricing could be enhanced. Regarding updates, more frequent updates would be appreciated. FortiGate-VM is currently focused on providing very good firmware updates, automation, and top-notch features. It stands as a great product for now. Based on our needs and the vulnerabilities we've encountered due to various downloads, I suggest integrating with Kaspersky Gateway. This integration would involve scanning and inspecting both official emails and spam emails. Our customer has successfully worked with Kaspersky Gateway, and overall, the integration has been effective."
What is our primary use case?
All firewalls, including Fortinet FortiGate-VM, provide similar features under the sync capability. The differences between them are minimal, with FortiGate-VM offering simplicity in use. It covers aspects such as intrusion prevention, web filtering, application control, routing, virtual domains, policy-based routing, and SSL.
How has it helped my organization?
For our customer, this product holds paramount importance. It is critical for them as we collaborate with government agencies, financial institutions, and oil and gas companies. Inspecting and controlling traffic, especially pertaining to credit cards, is crucial for their operations.
What is most valuable?
GitDM, like FortiGate VM, provides similar features to FortiGate appliances or cloud solutions. However, FortiGate VM is more suitable for heavy traffic and inspection compared to GitDM. Unfortunately, FortiGate VM lacks a dedicated SPU for inspection, and all features rely on CPU and RAM.
What needs improvement?
I don't have any specific improvements to suggest, but perhaps the pricing could be enhanced. Regarding updates, more frequent updates would be appreciated. FortiGate-VM is currently focused on providing very good firmware updates, automation, and top-notch features. It stands as a great product for now.
Based on our needs and the vulnerabilities we've encountered due to various downloads, I suggest integrating with Kaspersky Gateway. This integration would involve scanning and inspecting both official emails and spam emails. Our customer has successfully worked with Kaspersky Gateway, and overall, the integration has been effective.
For how long have I used the solution?
I have been working with Fortinet FortiGate-VM for 3 years.
What do I think about the scalability of the solution?
In conjunction with the switch and based on the sizing, it indicates a suitable box or VM for the customer. If the level of mailbox is low, the stability will be good, and the box will not be in conserve mode. Regarding impressions of scalability, I would rate it eight out of ten.
How are customer service and support?
The support team is excellent, providing assistance and resolving issues effectively.
How was the initial setup?
The setup is straightforward for me, but our customers might find it a bit challenging. Overall, following the provided steps and consulting the official materials or documentation makes the FortiGate-VM setup relatively easy.Firstly, we establish a console connection to the firewall and access its default IP. In the second step, we create rules to enable the firewall to access the internet. Following these two steps, we register a rule with Fortinet Broadcom, download the necessary licenses, and upload them. After uploading the license, we set up an interface rule, check the license, and configure interfaces such as LAN, WAN, and VPN. Subsequently, we create profiles, including web filter, application, antivirus, and IPS profiles. The last steps involve configuring interfaces like LAN, WAN, and VPN, as well as attaching profiles to outbound policies. We also consider additional configurations, like server publishing, destination netting, or integrating with PBM for Alibaba Cloud. The final three configurations are optional and depend on the customer's requirements.
What's my experience with pricing, setup cost, and licensing?
We can tailor the suitable license for the customer, whether they require UTB or enterprise features. The options are flexible based on their needs.
What other advice do I have?
I would recommend Fortinet for large-scale companies and Sophos for medium or small enterprises. I would rate it 8 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Architect at Bouygues telecom
Provides robust web filtering capabilities and has an easy setup process
Pros and Cons
- "It offers the same robust features and functionality in virtual, on-premise, and traditional data center environments."
- "They could simplify the troubleshooting process."
What needs improvement?
They could simplify the troubleshooting process. Troubleshooting requires expertise, often necessitating the command-line interface (CLI). It could be more advanced and easier to use than other products.
Additionally, they could enhance support capabilities and a facility to communicate efficiently with the team.
For how long have I used the solution?
We have been using Fortinet FortiGate-VM for seven years.
What do I think about the stability of the solution?
The product is stable. However, there are a few areas of improvement. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
It is best in terms of pricing for small and medium-sized companies, where it stands out as a cost-effective and feature-rich solution. For larger enterprises, we emphasize the potential benefits of complementing FortiGate-VM with additional firewalls, such as Palo Alto, to enhance security and address potential vulnerabilities.
I rate the scalability a nine out of ten.
How was the initial setup?
The initial setup process is easy. It can deployed on the cloud and premises based on the client's requirements.
What's my experience with pricing, setup cost, and licensing?
There are products like Cisco Meraki that are more inexpensive than Fortinet FortiGate-VM. However, it provides better security features. Palo Alto's pricing is similar to that of the FortiGate-VM regarding quality for security features. It is reasonable.
What other advice do I have?
FortiGate VM in a cloud infrastructure provides security benefits. It offers the same robust features and functionality in virtual, on-premise, and traditional data center environments. It protects against external attacks and internal threats through features such as web filtering, secure application filtering, and antivirus capabilities. These functionalities collectively enhance security measures, safeguarding against various potential risks.
It is extensible, as we can add as much functionality as we require. It is simple to add more resources. It has a flexible pay-as-you-go pricing model.
I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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Updated: March 2025
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