The solution's most valuable feature is its well-organized sales cycle, which is important to us.
Freshsales offers valuable features like diverting deals by revenue or market and integration with Shopify, benefiting website hosts. It is a cost-effective CRM, providing easy email integration and a well-organized sales cycle, though reporting needs enhancement. Data often gets exported for detailed reports as Freshsales lacks customizability for complex needs. Pricing and domain usage in the basic package require improvement, making it suitable for smaller businesses.
