Freshsales pros and cons

Vendor: Freshworks

4.0 out of 5

7 reviews
100% willing to recommend

122 followers

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Freshsales Pros review quotes

Cristina Neri

Sales Manager Managed Services and Digital Solutions at Alosys Communications

Jul 4, 2024

The solution's most valuable feature is its well-organized sales cycle, which is important to us.

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JoseQuintero1

Senior Services Manager at a tech services company with self employed

Apr 7, 2022

One of the most valuable features is the ability to divert deals based on the potential revenue or specific market to certain sales teams.

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Sonu Thomas

Operations Manager at Cognitive Global

May 16, 2024

Email integration is easy.

Find out what your peers are saying about Freshworks, Zoho, Pipedrive and others in CRM. Updated: October 2024.

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816,406 professionals have used our research since 2012.

reviewer2245296

Sr. Manager, TMT Business Consulting (Focused on B2B Tech Product cos.) at a security firm with 11-50 employees

Aug 3, 2023

Freshsales is very simple to use, but it's fairly limited in its functionalities, and it's very cheap.

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Yudhi Nr

Business Development Manager at Torch

Jan 6, 2023

I like Freshsales because it's integrated with Shopify which we use to host our website.

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Leandro-Coelho

Engenheiro de pré-vendas at Pise4

Oct 13, 2022

Freshsales is user-friendly, scalable and stable.

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Karan Singh

Sales Executive at Gumlet

Jun 22, 2023

The solution is a low-cost CRM product compared to other CRM alternatives.

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Freshsales Cons review quotes

Cristina Neri

Sales Manager Managed Services and Digital Solutions at Alosys Communications

Jul 4, 2024

The licensing costs should be based on the amount of data and number of clients that one can insert into the application.

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JoseQuintero1

Senior Services Manager at a tech services company with self employed

Apr 7, 2022

The reporting for this solution across all their products could be improved. Currently, we have clients who export their data from Freshservices to third party solutions such Power BI to create more comprehensive reports.

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Sonu Thomas

Operations Manager at Cognitive Global

May 16, 2024

We can use only one domain in the basic package.

Find out what your peers are saying about Freshworks, Zoho, Pipedrive and others in CRM. Updated: October 2024.

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816,406 professionals have used our research since 2012.

reviewer2245296

Sr. Manager, TMT Business Consulting (Focused on B2B Tech Product cos.) at a security firm with 11-50 employees

Aug 3, 2023

It lacks customizability for complex and larger use cases.

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Yudhi Nr

Business Development Manager at Torch

Jan 6, 2023

The price of this solution could be improved as well as the reporting functionality.

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Leandro-Coelho

Engenheiro de pré-vendas at Pise4

Oct 13, 2022

We have a problem with the time to delivery for our customers, although this is not specific to this solution. Time to delivery can be 90 days.

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Karan Singh

Sales Executive at Gumlet

Jun 22, 2023

The solution needs to improve the user experience and leads capture.

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Product Categories

CRM

CRM Customer Engagement Centers

Opportunity Management

Sales Force Automation

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See all alternatives

Product Categories

CRM

CRM Customer Engagement Centers

Opportunity Management

Sales Force Automation

Popular Comparisons

monday.com vs Freshsales

Microsoft Dynamics CRM vs Freshsales

Salesforce Sales Cloud vs Freshsales

Pipedrive vs Freshsales

LeadSquared vs Freshsales

Attio vs Freshsales

Blackbaud CRM vs Freshsales

See all alternatives