IBM Cognos Reviews

I use the product for my company's customers to provide analytics services.

The most valuable features of the solution are the ability to use the IBM Watson Applications and AR, along with its ability to generate new dashboards as needed.

Most of our company's customers want to be able to deploy IBM Cognos on a web application and use it as a desktop application, which is not possible currently. The aforementioned area can be considered for improvement in the product.

The UI of the product needs to be similar to the one offered by Power BI, which has the most market share presently.

I have been using IBM Cognos for more than four years. I use the solution's latest version. My company has a partnership with IBM.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a ten out of ten.

I rate the product's initial setup phase a nine on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup process.

The ease or difficulty experienced during the setup phase of the tool depends on the experience of the person involved in the installation process.

Most of our company's clients have confidential data, so the solution is deployed on an on-premises model.

The time taken to deploy the product varies from project to project. In the last project that I managed, the deployment process took around six months to complete.

The deployment process of the product was taken care of by one of the in-house teams in my organization.

From an ROI perspective, I rate the product a ten out of ten since most of our company's customers feel that IBM Cognos is good for their business.

It is an expensive product when compared to other solutions in the market. I believe that IBM Cognos delivers the best functionalities for the product's expensive nature. Most of our customers know that the product is expensive since it offers more functions and features.

I rate the product price as four or five on a scale from one to ten, where one is a low price, and ten is a high price.

I did not have the need to pay any extra charges apart from the standard licensing costs attached to the solution.

I rate the overall tool a nine out of ten.

I use the solution in my company to do some reports about the activity.

The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.

The tool does not have much documentation on the internet. It is not easy to resolve issues by finding the reason for the problem on the internet. The tool needs to have more documentation on the internet.

There are many problems with the product's stability part, making it an area where improvements are required.

I have been using IBM Cognos for two years. I use the solution's latest version.

It is a stable solution. Stability-wise, I rate the solution a six out of ten.

I believe that my company did not configure the product very well, so we did not use the product with full capacity and its scalability features. Scalability-wise, I rate the solution a seven out of ten.

Around 50 percent of my company uses the product.

My company has no plans to increase the number of users of the solution. The product is useful mainly for people who make decisions in the organization, meaning it has limited usage in our company.

My company has worked with Microsoft Power BI.

The product's initial setup phase is easy, but we are using it with another tool. When we use IBM Cognos with another tool, meaning when you plug it in for the first time, it is a little bit complicated, but once you have done it, the next time, it will be okay.

For the product's deployment phase, you have to follow the setup guide to create the deployment plan. My company plugs IBM Cognos with our database, which is populated by our main tool. My company gets the data from the database or one of the other tools we use and from the vendor of IBM Cognos.

The tool's ROI part is something that can only be discussed by the managers who are responsible for using the product. I think the product is useful because my company gets many requests from our customers to upgrade or change some reports.

My company uses IBM Cognos with another IBM product, so I think only one license is used.

I would describe a specific scenario or project where the solution improved our company's decision-making process by giving us some organization.

My company uses the tool for reporting.

My company manages IBM Cognos with another tool. My company has seven people to manage not just IBM Cognos but also other tools. One person will be enough to manage IBM Cognos.

Honestly, IBM Cognos won't be the first choice if I have to recommend a solution to others.

If the price of IBM Cognos is not very expensive, people can buy it, but for the same price, they can have Microsoft Power BI. I think I will recommend Microsoft Power BI to others.

I rate the tool a seven out of ten.

I use IBM Cognos for various purposes in our business. We use it to generate email triggers based on alerts as a self-service BI tool where users can drag and drop for analysis and predictive analysis using the integrated IBM Watson. We also use it for presentations and business reporting.

You can customize your data according to your needs. It has all the functions and capabilities, making it easy to use. You can customize datasets at the business layer based on your preferences, which is very convenient. Compared to Power BI, IBM Cognos offers more flexibility, like joining data at the report level and applying any needed customizations. You can also set up role-level security so users only see the data they need. Additionally, you can distribute reports as needed. It's easy to integrate with other systems like Active Directory.

The tool integrates IBM Watson, which is used for predictive analysis. Simply dragging and dropping your data, IBM Watson provides trends and insights, making Cognos stronger in AI than other tools.

The tool can join data from different sources, write back to databases, generate alerts, and be customized to our preferences. It's an enterprise BI tool that's more powerful than just visualization tools like Power BI or Tableau.

I need improvements, particularly with the Framework Manager, which has an outdated user interface from older versions like IBM Cognos 10 or 8. Additionally, the Event Studio, which offered great flexibility in previous versions, is no longer available in IBM Cognos Analytics 12. These are areas that could be improved to enhance the product.

I have been working with the product for eight years. 

I rate the solution's stability a seven out of ten. 

I rate the tool's scalability a seven out of ten. 

The tool's installation and maintenance are easy, and the setup process is quite easy—I'd rate it an eight out of ten. Deployment only takes about 30-40 minutes, involving exporting a package from development and importing it to production.

IBM Cognos is priced reasonable. However, it is more expensive than Power BI and Tableau. 

I rate the overall solution an eight out of ten. 

We use IBM Cognos for dynamic reporting to drill down to the details such as product category and item level. For example, call centers need data down to the entry level for a transaction. We use the solution to provide sales trends and forecasts as well.

Previously, we were doing static reporting. Management would request a report, and it would take staff a week or more to provide it. With Cognos, we have dynamic reporting, and it has reduced both reporting and decision making times significantly.

With the solution's dashboard, the company's management team has updated records at their fingertips. This means that they can directly access the data they need to make decisions.

I like being able to drill down to the details. The forecasting system is a valuable feature as well.

Recently, Python scripting was added, and there will be opportunities to integrate AI into the system to help provide a better experience for management staff when forecasting sales.

Data modeling needs to be improved. We use the ETL process, and when we get errors, we then need to identify which structural change is required. The error messaging should be better. They should be descriptive rather than semantic.

IBM should provide more support for Cognos development. It is quite limited in Pakistan.

In the next release, I would like to have a mobile app for Cognos. For instance, Power BI has a mobile app for their solution, and I would like Cognos to do the same.

On a scale from one to ten, I would rate the scalability of IBM Cognos at seven. We have 25 people who use this solution.

The scope of technical support for Cognos is limited in Pakistan, and I would rate it at eight out of ten.

Positive

We previously used Microsoft Power BI, Qlik Sense, and Tableau but had licensing issues with them. We switched to IBM Cognos because it's a mature solution. Also, the user interface and integration are quite simple as compared to those of other solutions such as Power BI. Also, we liked that IBM Cognos has forecasting and data structuring capabilities.

The initial setup was straightforward for me because of my previous experience with Power BI and other solutions. I would rate the setup process at eight out of ten.

I created a prototype based on input provided by process owners. It took about six to seven months to deploy the solution.

I implemented it myself with the help of a reseller. I had two other team members, one who was responsible for ETL generation and the other for the physical database and backup. We have one person who maintains the solution.

On a scale from one to ten where one is low pricing and ten is high pricing, I would rate this solution at eight. 

Because of IBM Cognos' design and implementation and because it better engages the user and customer, I rate it at nine out of ten.

I have used IBM Cognos for 15 years as a business user, but for most of this time I only used the basic functionality of Cognos with Analysis Studio. However, two years ago we started using the new version of Cognos (11) and it was then that we began using more functionality overall. Notably, there are more features for reporting, so we can simply create modules and explore them with dashboarding.

Our deployment is situated on-premises, although we do use external databases connected to Excel, for instance. The packages that we use are all made inside the Cognos 11 environment. 

IBM Cognos has helped improve the quality of our KPIs because we can now deliver data and reports without human intervention.

We are using the self-service capabilities for business users in the new version and it is a blessing to us because now we don't feel any pain with regards to the IT department. We can use the full functionality and develop dashboards without the help of the IT people and without having to start up a whole new project. This is very important because we can multiply the results. With no bottleneck coming from the IT department, we reduce the cost of improving our KPIs.

The main difference that I like about Cognos compared to other solutions is its data splitting functionality. We have all our company data inside the Cognos environment and so we prefer to split the information Cognos itself. It's more efficient this way.

Tableau and Power BI also have similar features, where they try to use graphic functionality to analyze the data. And yes, there are more people using these solutions than Cognos, but for us the most important thing is that both the data and the data splitting functionality are in one place.

I don't like that when we use Colab packages, we get less functionality. For example, you can make groups of data with Excel or with the data sets from the packages, but when you use the Colab packages directly, you can only group the data when you analyze it with Analysis Studio. I think Cognos needs to improve more on this functionality.

The user experience is also very important. Cognos is not very easy to understand sometimes, especially when they change the layout but keep the functionality the same. The help is not very graphic and they have no examples. Cognos has to make a big effort to help with understanding the functionality by improving the documentation. There is a lot of documentation, but the examples are hard to find and they should make their help section easier to understand for non-technical users.

I have been using IBM Cognos for 15 years.

The performance is okay. Sometimes we have small interruptions and I suspect these are due to configuration changes, but I don't know for sure. Cognos was one of our first applications running and it's quite stable.

As a business user, we try to do cross solutions to provide information for any department, and then we make it scalable. If the performance isn't good, we can either adjust the scalability of the data or the data strategy itself.

Currently, there are more than 2,000 users of Cognos in my organization, as it is mainly a cooperative tool for analysis. I think with the added capabilities and improved user experience of the new version we can extend the use of Cognos to even more people. We try to democratize the analysis of data with the dashboard as it is the easiest way to extend our usage of Cognos.

There are other solutions we also use, such as Tableau and Power Bi, depending on the project. But in these applications, there isn't the same amount of data available to analyze, so you have to provide the data for each dashboard, in each case. For all the solutions we use, we have safety measures to ensure the security of the data, but with Tableau and Power BI, the setup is less organized than Cognos.

Our IT department uses their personnel as well as consultants to maintain the Cognos environment.

I don't know the exact cost, but I believe Cognos is quite expensive, especially when it comes to the support consultants and the procedures that need to be applied.

My advice to others is to make solutions with a bridge between them to optimize the use of the data. In addition, it's important to structure your data well to facilitate better understanding among your users. When users use a data module, for example, it must have well-structured folders which include the documentation, the calculations, the KPIs, etc. We train to make all the KPIs in the data module, because if you make the KPIs in the report or in the dashboard, then you can't use those KPIs in other objects. We have had other solutions from different consultants where they made the calculations with the reports, such that to make another report, you would have to repeat the calculation.

Another piece of advice is not to use the Analysis Studio's reporting tool, because it's very complex to maintain. Instead, we tend to use the dashboard, and that is what I would recommend to others as well.

On the whole, I would rate IBM Cognos an eight out of ten.

I am using IBM Cognos the analytical pack that is provided, I've used it to do a lot of forecasting, proactive analytics, prescriptive, predictive analytics, and correlation analysis. Additionally, I have developed some leadership dashboards.

The correlation analysis is excellent. It's one of the best that I have used to date.

The data uploads that we do, such as Excel files, have a lot of restrictions. If we can make it a bit more user-friendly, allowing us to have more flexibility it would be a great help.

In the next release of the solution, It would be a great addition to the analytical tool pack if there were histograms on the fly it would be a benefit. I know there is a workaround on IBM Cognos and I've used that workaround to develop the histograms, but not everyone is that tech-savvy. It would be a great help if we had some of these features, such as histogram, box plots, on the fly.

Lastly, the solution could improve by adding some of the user-friendly statistical calculations, such as percentile calculations, median, mode, for calculations.

I have been using IBM Cognos for approximately two years.

The stability of IBM Cognos is excellent.

IBM Cognos is used on a daily basis and sometimes for the entire day. It is scalable. We have approximately 2,500 users using the solution. 

We had an issue with the dashboards and we were in touch with the technical support from IBM to resolve the problem.

On the overall experience with the technical support, I would rate them a four out of five. However, the initial response time could improve.

The analytical parts of IBM Cognos are some of the best in the market, it is excellent. I've used Qlik Sense, Microsoft BI, Oracle Business Intelligence, and to some extent Tableau. The second feature that IBM Cognos is excellent with, is the table structure that we can create on the fly. I have had a very good experience with them.

Microsoft BI is much more user-friendly and non-technical personnel can also start working on the Microsoft BI quickly. It would be great if IBM Cognos would also look at doing something on that front, where a non-technical person can also develop some small, very basic dashboard on their own.

The initial setup was a bit complex. 

The joins and structures that we had to create were somewhat difficult. I've worked on the OB as well and the RPD constructions that we do on OB are pretty straightforward. If we have some features such as we have in Oracle Business Intelligence, of the RPD structure, it would be a great help for IBM Cognos.

I would rate the complexity a three out of five.

We used support from the vendor for the implementation. It took approximately one and a half months for the process.

For some of the aspects of the solution requires maintenance. One of the features that we were using is the development of interactive and interdependent dashboards. For some reason, this dashboard used to fail when we would get out of the dashboard and close IBM Cognos and come back to IBM Cognos again. That required an upgrade on the application, which we did, but it was still not working. This issue required some maintenance to resolve.

IBM Cognos price is on the higher side of the spectrum. However, with the features that it brings, such as correlation analysis, it's worth the money. They should look at the pricing more clearly because it's a little on the higher side.

My advice to others is to be very particular about the architecture that you are developing because once you deploy it, it's really difficult to change and very complex to change. Once you deploy it and start working on it, and then you realize that something that you had to do, you have not done it right, it's a really complex process to change it.

The second thing I would advise is always to keep on top of the updates that IBM Cognos sends over. Some of the features that you might require in your work environment only come with the updates. You need to upgrade your application and that is when the features would be available.

Lastly, make sure that you explore every bit and piece of the analytical world of application because there are some very good features that the IBM Cognos brings in. It would be great if you explored everything and then start using it. 

If the cost is not a problem for the organization, then I would highly recommend IBM Cognos.

I rate IBM Cognos a seven out of ten.

We use IBM Cognos to help clients with reporting.

Dashboarding, reporting, and ad hoc reporting are the valuable features of IBM Cognos.

There are a lot of limitations with the out-of-the-box tool.

I have been using IBM Cognos for many years.

We have their premier dedicated support. I rate the solution's technical support eight and a half out of ten.

The solution's initial setup is not too bad. We have IBM support if we run into issues.

Overall, I rate IBM Cognos an eight out of ten.

I have used the solution for business intelligence across various commercial sectors, including banking, finance, luxury goods, etc.

The solution's most valuable feature is scalability.

The solution's support needs improvement. Also, they should add better administrative tools.

We have been using the solution for 25 years.

It is a stable product. I rate it an eight for stability.

We have 3000 end users of the solution as our customers. I rate its scalability a nine.

The solution's technical support could be better.

Neutral

I rate the solution's initial setup process as a five. It takes a year to complete.

The solution is averagely priced. I rate it as a five for pricing. We have to pay extra to buy third-party administrative tools.

It is a good tool for a multinational enterprise. I rate it as an eight.