We use the on-prem deployment model. Our primary use case for this solution is for backup for the solutions. We sell this solution to customers.
- "The most valuable features are deduplication and compression."
- "The ease of installation should be improved. We had issues with the configuration model."
What is our primary use case?
What is most valuable?
The most valuable features are deduplication and compression.
The interface is also good.
What needs improvement?
The ease of installation should be improved. We had issues with the configuration model.
In the next release, there should be and flash and caching features. Customers also have problems accessing their files from the storage. That's what they usually complain about. This is something they should improve.
The main issue is the speed in terms of accessing the data. That is the customer's big complaint. They also complain about the speed of the hard drive.
What do I think about the stability of the solution?
We did not have any issues from the client saying that Storwize had stability issues. We didn't have any issues with it.
How are customer service and support?
Technical support was okay. We had their support remotely and also from the local support stream.
What's my experience with pricing, setup cost, and licensing?
The price is good. We are also IBM partners and the give big discounts for the same product.
What other advice do I have?
I would rate it an eight out of ten.
What is most valuable?
I/O speeds. This products in basically a RAID comprised of SSD drives with PCI-Express interface, that you can connect to 16GB HBAs, making this storage one of the fastest available in the market today.
How has it helped my organization?
This storage has incredible performance, the I/O is awesome. It is difficult to understand how fast it is if you don’t have one, that’s why IBM gives you a month trial, to install it in your infrastructure and give it a try.
In my organization's case, we use the FlashSystem basically for virtualization (VMware). It's amazing how fast a virtual machine boots. We use it for databases too, and the disk I/O performance is incredible.
What needs improvement?
This storage is factory configured so it's very difficult and expensive to add more flash modules (disk capacity).
Scalability is the main area which needs to improve.
For how long have I used the solution?
Six months.
What do I think about the stability of the solution?
No, no at all.
How are customer service and technical support?
IBM support is excellent as always.
Which solution did I use previously and why did I switch?
No, this is my first experience with a 100% SSD solution.
How was the initial setup?
No, in fact it was easier than I expected.
What's my experience with pricing, setup cost, and licensing?
If you are going to buy one, have in mind the amount of capacity you need, and your estimated growth for the following years. As I mentioned above, it is expensive to add more SSD modules.
Which other solutions did I evaluate?
Not really, it was recommended to me by a friend, and after the first month, my company couldn't live without it.
What other advice do I have?
I recommend adding a pair of SAN switches to the Flash solution, otherwise it's a waste to use as and direct attach storage.
What is most valuable?
Easy to use GUI, both for me and the customers is the most valuable feature of this solution. It's very self-explanatory, very easy to install and of course, the IBM Easy Tier function is easy to maintain.
How has it helped my organization?
The benefits are pretty much the same as I have mentioned herein, i.e., it's the time that takes to do an installation as compared to the old products. So, everything is time-related, i.e., the less time you use then it's also cost-effective.
What needs improvement?
I really don't have any preference for it, this is very easy to install and is actually a customer setup. I've talked to many customers, and all of them agree that "This is so simple, so easy, and straightforward", so IBM has done a very good job so far.
For how long have I used the solution?
Since 2012
What was my experience with deployment of the solution?
Very easy so no problems.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
Scalability is also very good because in the first product you could add four expansions to it, but then today, with the later code you can add nine to the controller units. So, it's very good and also, if you put an SVC product on top of it, then it works very well together as we see in all of the products as well.
How are customer service and technical support?
Out af 10 I would say 8 for none advanced users
Technical Support:Very good when it's needed.
Which solution did I use previously and why did I switch?
We are a business partner and what we sell are IBM Storwize products. That's our main focus, we don't sell any other vendors. So, it was a pretty straightforward decision to invest in this solution. But according to what I have seen in the past and worked with than this is without a doubt the most user friendly product.
How was the initial setup?
Actually, I've done many of the installations; it is very straightforward.
What other advice do I have?
This product is so easy to use.
Have it checked over, test it out and try it. Compare it to the other competitors and make a decision from there, because I think this will definitely be a winner.
- "IBM FlashSystem has been stable in our operations."
- "The solution is not easy to use and could improve."
What is our primary use case?
We use IBM FlashSystem for VM farms, physical SQL servers, and replication.
What needs improvement?
The solution is not easy to use and could improve.
For how long have I used the solution?
I have used IBM FlashSystem within the last 12 months.
What do I think about the stability of the solution?
IBM FlashSystem has been stable in our operations.
What do I think about the scalability of the solution?
The scalability is similar to the Nimble Storage solution.
We have approximately 200 users using this solution, and we have plans to increase usage.
How are customer service and support?
We have not used the support from IBM.
Which solution did I use previously and why did I switch?
We previously used free CSS Storage.
How was the initial setup?
The installation is complex and it could be easier. The concept is quite different from traditional storage. The full process took approximately three days.
What about the implementation team?
We used vendors' support for the implementation.
We had approximately three engineers for the implementation.
What's my experience with pricing, setup cost, and licensing?
There are no licensing fees, it is a one-time purchase of the IBM FlashSystem.
What other advice do I have?
I rate IBM FlashSystem a seven out of ten.
What is most valuable?
- User friendly interface
- Robust hardware
- Good support
How has it helped my organization?
VMware and Hyper-V datastore (with Fiber Connect). All virtual systems are running on the Storwize V7000 storage in our company.
What needs improvement?
Deduplication and DRC synchronization. Deduplication is small, limited. We need better deduplication and disaster recovery.
For how long have I used the solution?
Since 2014.
What do I think about the stability of the solution?
Good stability.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Global support is good.
Which solution did I use previously and why did I switch?
Yes, I myself have used. The customer decided to switch.
How was the initial setup?
Yes, it is easy in terms of management and installation.
Which other solutions did I evaluate?
Yes, I evaluated HPE, Dell EMC.
What other advice do I have?
Check IOP values and disk speed. Check often for updates and firmware. Make absolute SNMP settings for warnings and alerts.
- "One of the valuable features is the performance, it is one of the best in the market."
- "The installation is not easy. You need to have extensive knowledge to handle it."
What is our primary use case?
The solution can be used for backing up data, such as in databases and local clouds.
What is most valuable?
One of the valuable features is the performance, it is one of the best in the market.
For how long have I used the solution?
I have been involved with IBM FlashSystem for approximately four years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I would recommend this solution.
IBM FlashSystem can expand very well, it is scalable.
How are customer service and technical support?
The technical support is very good.
How was the initial setup?
The installation is not easy. You need to have extensive knowledge to handle it.
What about the implementation team?
We have a team of three engineers that do the implementation.
What's my experience with pricing, setup cost, and licensing?
Overall the price of the solution is expensive and this includes the license.
What other advice do I have?
I rate IBM FlashSystem a nine out of ten.
- "The initial setup is straightforward and can be done in an hour and a half by one person."
- "The data reduction pool feature sucks and is not recommended for use with heavy workloads."
What is our primary use case?
My main use of this solution is for backup.
What needs improvement?
The data reduction pool feature sucks and is not recommended for use with heavy workloads. I also understand that the APIs don't work well and need improvement. In the next release, I would like to see a better monitoring system for metrics.
For how long have I used the solution?
I've been using this solution for around five years.
What do I think about the scalability of the solution?
This solution is scalable.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup is straightforward and can be done in an hour and a half by one person.
What other advice do I have?
IBM FlashSystem is fast and reliable. However, we also use Huawei, which is more reliable and has less frequent upgrades. I would rate this solution as eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
What is most valuable?
Auto Tier is 1M-iops.
How has it helped my organization?
It improves our number of TPS.
What needs improvement?
Flash Manager needs to be included.
For how long have I used the solution?
2 years.
What do I think about the stability of the solution?
Only battery for controller.
What do I think about the scalability of the solution?
None so far.
How are customer service and technical support?
If 10 is the highest, I would rate them at 9.
Which solution did I use previously and why did I switch?
We were using a V7000 before, so only upgraded.
How was the initial setup?
Almost straightforward and the same as doing a V7000 series.
What's my experience with pricing, setup cost, and licensing?
Licensing has already everything you need like replication, but you need to consider the license cost for the SAN switch.
Which other solutions did I evaluate?
EMC Xtreme IO, HPE 3PAR, Nimble.
What other advice do I have?
Consider which type of disk to use: All flash, High Capacity Drives, SSDs.
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- When it comes to performance and pricing, what is the biggest difference between Dell EMC Unity and IBM FlashSystem?
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