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it_user671433 - PeerSpot reviewer
Programmer Analysts at a government with 1,001-5,000 employees
Vendor
We migrated from EMC storage and it was virtualized.

What is most valuable?

It was quite easy to migrate from EMC storage because everything is virtualized. Easy Tier is quite nice to use.

How has it helped my organization?

We're a public sector organization. One of the benefits was that it was the lowest bid for us. It basically came down to cost.

What needs improvement?

I had wish lists, but I found out that they have already been completed.

At our current code level, when I extend any volume that is using Metro Mirror, I have to remove the Metro Mirror relationship. Once the Metro Mirror relationship is removed, I can extend the volumes and I have to re-create the Metro Mirror relationship and sync the entire volume.

For example, if I have a 1TB volume and I want to extend to 1.5TB instead of 0.5TB being replicated using Metro Mirror, 1.5TB has to be replicated.

The next version will include an update for this problem.

What do I think about the stability of the solution?

Stability has been good. We haven't had any issues, besides those that were our own fault when we pushed the work loads too high.

Buyer's Guide
IBM FlashSystem
January 2025
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the scalability of the solution?

Scalability is quite easy. We've been expanding pretty much every year.

How are customer service and support?

We have always used support. We have a main contact person, and he's a really good technical resource.

Which solution did I use previously and why did I switch?

We don't really have a choice of vendors because we are public sector. To me, it's history. Our trusted partner is Horizon, and they're great people to work with. When I work with someone else, I'm not sure if they can deliver what I want. But Horizon goes the whole nine yards.

How was the initial setup?

I was not initially involved in the setup. I was tasked with other projects at the time.

What other advice do I have?

If cost is not a factor, I would definitely say IBM is good. Their business partners are good. For instance, they will try to get you vouchers to get training. With EMC, we never really got any training. It was all a cost for us in the public sector. We have to evaluate what training we can take, because I have a jack-of-all-trades type of role.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1550817 - PeerSpot reviewer
Hybrid IT Enterprise Executive at a computer software company with 11-50 employees
Reseller
Good compression features that help our organization with virtualization
Pros and Cons
  • "The most valuable feature of the solution is compression."
  • "The marketing could be improved."

What is our primary use case?

Our primary use case for the solution is virtualization.

What is most valuable?

The most valuable feature of the solution is compression.

What needs improvement?

The marketing could be improved. Additionally, awareness in the marketplace could be improved.

For how long have I used the solution?

We have been using the solution since it was introduced and currently use the latest version.

What do I think about the stability of the solution?

The solution is stable. I rate it an eight out of ten.

What do I think about the scalability of the solution?

The solution is scalable, and approximately 100 clients are utilizing it. I rate the scalability an eight out of ten.

How are customer service and support?

We have had a good experience with customer service and support, but it sometimes takes a while to resolve an issue. I rate them an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward and took three days. I rate it an eight out of ten.

What about the implementation team?

We implemented it with a vendor team and in-house staff.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing an eight out of ten.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but its marketing awareness can be improved.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
IBM FlashSystem
January 2025
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
reviewer1477065 - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 1,001-5,000 employees
MSP
Good price, good performance, and useful for data reduction
Pros and Cons
  • "I like most of the features. Its speed, performance, and availability are valuable. We are implementing the data reduction technology the most."
  • "Their technical support needs improvement in terms of reachability for the clients and response times. They should be more responsive and have more online platforms for support. They should make more technical information available online. There could be some kind of documentation community."

What is our primary use case?

We use it for data reduction technology. We are using this solution on-premises, and we are also providing services to customers.

What is most valuable?

I like most of the features. Its speed, performance, and availability are valuable. We are implementing the data reduction technology the most.

What needs improvement?

Their technical support needs improvement in terms of reachability for the clients and response times. They should be more responsive and have more online platforms for support. 

They should make more technical information available online. There could be some kind of documentation community.

For how long have I used the solution?

I have been using this solution for three or four years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

We are only using one box or enclosure for now. We don't have experience with scaling the systems. Our companies here don't need big systems for now.

How are customer service and technical support?

Their technical support needs improvement.

How was the initial setup?

The initial setup is very simple.

What's my experience with pricing, setup cost, and licensing?

Its price is very good.

What other advice do I have?

I would recommend this solution. I would rate IBM FlashSystem an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1059243 - PeerSpot reviewer
Senior System & Storage Engineer at a energy/utilities company with 1,001-5,000 employees
Real User
SRM, Highly Scalable, multivendor backend storage support, Easy Migration Path

What is our primary use case?

In a bank.

How has it helped my organization?

- Migration efforts - Site recovery using SRM - Highly scalable while backend storage can be of many vendors - Ideal solution if you have a mixed intel/power infrastructure Ease of use

What is most valuable?

  • Migration effort
  • Site recovery plan.

What needs improvement?

- CLI though intuitive, no other API available - Lacks scheduling or a cron - Has no built in short term performance graphs - IBM TPC overexceeds the montoring needs, had to fall back on Stor2RRd - Support response times are bad -

What do I think about the stability of the solution?

Node conditions in specific workload conditions might trigger a node reset.

What do I think about the scalability of the solution?

- Multivendor support for backend storage - Clustering and adding in another IO--group - supports many shelves, large disks, several clusters

How are customer service and technical support?

- Bad response times

Which solution did I use previously and why did I switch?

IBM SVC -> HP 3PAR -> Storwize v7000f

How was the initial setup?

- Easy and straighforward

What about the implementation team?

- selfserviced

What was our ROI?

Biggest return is the easy migration/upgrade path as well as the scalability options - IBM added in compression and deduplication in its portfolio, as well as Garbage collection and space reclamation.

What's my experience with pricing, setup cost, and licensing?

- setup cost is cheap as you can do it yourself - IBM SVC licensing on non IBM back-end storage used to cost a lot in terms of licenses per shelf or even per TB. The equipment on itself is relatively cheap. Watch out for license costs !

Which other solutions did I evaluate?

- HPE 3PAR StoreServe - EMC Unity
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user672354 - PeerSpot reviewer
Storage Administrator at a government with 1,001-5,000 employees
Real User
The most valuables features are the virtualization of the storage and the compression.
Pros and Cons
  • "The most valuable features are, of course, the virtualization of the storage, the performance, and the compression."
  • "With regards to the IBM V7000 storage system, where we have multiple tiers of storage, a heat map would show I/O distribution across the tiers of storage."

How has it helped my organization?

The benefit to our organization is primarily the capacity savings. It compresses the data so we can see something like a four to one compression.

What is most valuable?

The most valuable features are, of course, the virtualization of the storage, the performance, and the compression.

What needs improvement?

With regards to the IBM V7000 storage system, where we have multiple tiers of storage, a heat map would show I/O distribution across the tiers of storage. I'd like to see some type of heat map reporting on the management console. It would be nice to see something like that. It may already be in the new release, but I'm not sure. The current release may have that already.

What do I think about the stability of the solution?

We had no major issues with stability. It's pretty stable.

What do I think about the scalability of the solution?

We actually upgraded it, adding expansion shelves. It was fairly simple.

How is customer service and technical support?

I can't remember what I called the technical support for. Generally, I think their support gets the job done. It's sufficient. We have a premium support account with IBM, so we have a dedicated support person to help us get it through.

How was the initial setup?

I was involved in the initial setup, but we had a business partner that did the actual physical connections. I helped with some of the configurations. It was pretty straightforward.

Which other solutions did I evaluate?

Our shop historically had been an EMC shop. We had the IBM storage put in just a couple of years ago. I believe management brought it in based on price, in order to get price competition between the vendors. We were primarily looking at considerations of cost, reliability, and customer service.

What other advice do I have?

I would just tell them to give it a try. Benchmark it and compare it with the other vendors. Talk to some customers about their experiences.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user671409 - PeerSpot reviewer
Storage Engineer at a financial services firm with 10,001+ employees
Vendor
You don't need to buy hardware solutions that are vendor-bound.

What is most valuable?

It is software defined.

How has it helped my organization?

It's flexible. You don't need to buy big hardware solutions that are vendor-bound. It's one of the first, fully software-defined solutions on the market available. It's actually built in-house, so it's very robust, tested, and it works right.

What needs improvement?

I would like it to be more scalable.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's not extremely scalable as of today. There are certain limits of the hardware that it runs on. Essentially, it does provide for medium to large enterprises in a single appliance solution.

How are customer service and technical support?

I have used support and it needs improvement. I don't like the way that levels of support are organized. Level-1 never provides any support anymore. It just relays communication to the actual Level-2 support. Level-1 support barely understands the problem at first.

Which solution did I use previously and why did I switch?

It's been well established in the market for probably over 10 or 11 years now. This was one of the first solutions available.

How was the initial setup?

The setup was straightforward.

Which other solutions did I evaluate?

We are open to competitive market solutions, but a single vendor solution is something that definitely makes sense for our enterprise.

What other advice do I have?

When looking for a vendor, support is important, as well as market position.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1983588 - PeerSpot reviewer
General Manager at a tech services company with 11-50 employees
Reseller
Robust, with beneficial technical support, and the fibre channel connection is excellent
Pros and Cons
  • "Data deduplication is one of the most valuable features of this solution."
  • "Additional licenses might be added for the fundamental licenses, such as those for copying and flash copies."

What is our primary use case?

We use IBM FlashSystem with our VMware environment, however, there are times when we need to connect centers or just servers.

What is most valuable?

Data deduplication is one of the most valuable features of this solution. 

The Fibre Channel connection is excellent, as well as the extremely fast performance.

What needs improvement?

There should be more licenses included in the standard price.

Additional licenses might be added for the fundamental licenses, such as those for copying and flash copies.

For how long have I used the solution?

I have been dealing with IBM FlashSystem since it has become available.

I am a reseller. We sell 5,025,5,100, and 5,200, versions.

What do I think about the stability of the solution?

IBM FlashSystem is quite stable. I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

IBM FlashSystem is scalable.

There isn't a lot of software linked to that IBM software.

It is very easy to scale.

It depends on the client's needs because there are small-sized companies with 50 customers to begin with and such. And it is occasionally used. I would say 220 or more are there for the users.

External support is sufficient to keep this solution functional.

How are customer service and support?

The technical assistance is excellent, which is why I recommend this solution to my clients.

 I would rate the technical support a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have just purchased Lenovo FlashSystem this week for our clients.

I worked with Storage-Tech, IBM Sharks, EMC Clariion, and other similar products.

How was the initial setup?

The initial setup is simple.

Network with your coding laptop or something similar then set up the network. It's not complicated, it's quite easy.

What's my experience with pricing, setup cost, and licensing?

If five is a good price and one is a high price, I would rate the price a two or three out of five.

Which other solutions did I evaluate?

I was looking into the differences between Lenovo and I went to some other sites to check. I looked at YouTube, but there isn't much but there is something.

After the research, in my opinion, IBM FlashSystem is better than Lenovo.

What other advice do I have?

I would rate IBM FlashSystem an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
CEO at a government with 1-10 employees
Real User
Good storage system and that has a good ability to create and modify LUNs
Pros and Cons
  • "The ability to create LUNs and modify them are the most valuable features of this solution."
  • "Enterprise data storage needs improvement. They should create a feature for data and file storage."

What is our primary use case?

I am using the private deployment model. 

What is most valuable?

The ability to create LUNs and modify them is the most valuable feature of this solution. It has a very good storage system. 

What needs improvement?

Enterprise data storage needs improvement. They should create a feature for data and file storage. 

For how long have I used the solution?

I have been using IBM Storwize for two years.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It has good scalability abilities. 

How are customer service and technical support?

They have good technical support. IBM has offices in Ukraine that have knowledgable engineers. They speak Ukrainian. 

How was the initial setup?

The initial setup was easy, understandable, and straightforward. It's a very good product. 

What's my experience with pricing, setup cost, and licensing?

The price is fair. 

What other advice do I have?

I would rate it a nine out of ten. Engineers think that Dell EMC has better storage than Storwize. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.