Try our new research platform with insights from 80,000+ expert users
SystemsIe783 - PeerSpot reviewer
Systems integrator at a government with 5,001-10,000 employees
Real User
It allows our organization to provide a more timely response to our customers.
Pros and Cons
  • "The speed of the unit is its best feature. It performs very well."
  • "I would like to see bigger modules."

How has it helped my organization?

It allows our organization to provide a more timely response to our customers.

What is most valuable?

The speed of the unit is its best feature. It performs very well.

What needs improvement?

I would like to see bigger modules. That's about the only thing that needs improvement.

What do I think about the stability of the solution?

So far, it's been very stable. There have been no issues.

Buyer's Guide
IBM FlashSystem
January 2025
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is very scalable.

How are customer service and support?

I have used technical support and they have been very good.

Which solution did I use previously and why did I switch?

We were having performance issues. We decided to find the lowest latency device and this was it.

How was the initial setup?

I was involved in the initial setup and it was very straightforward.

Which other solutions did I evaluate?

We only evaluated EMC. This was a better performing product.

What other advice do I have?

This is probably the best unit you're going to find out there.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user672393 - PeerSpot reviewer
Systems Architect at a tech services company with 201-500 employees
Consultant
Provides virtual capabilities and enables us to move data between tiers.

What is most valuable?

The most valuable features are the virtual capabilities that you get from the system and being able to move your data between tiers. We use that feature and we also optimize that with the SAN.

How has it helped my organization?

It has helped improve our organizational functionality with the ease of replacement of hardware. We use it a lot for that, for swapping in and out of old hardware to new hardware.

What needs improvement?

I can't really think of any specific improvements which I would like to see.

What do I think about the stability of the solution?

Stability has been great. Every time that we had a failed drive or a failed piece of hardware, it's been no problem. The systems have stayed up, with no problems at all.

What do I think about the scalability of the solution?

We haven't scaled it to the maximum. It does scale quite a bit more than we've actually ever used it.

How are customer service and technical support?

Technical support has been great. As far as responding, we usually get a resolution, or we have somebody calling us from higher up in the chain.

Which solution did I use previously and why did I switch?

We're an IBM shop, so we've always been on some kind of IBM platform.

How was the initial setup?

The initial setup was straightforward. It's pretty simple.

What other advice do I have?

I would tell them, "The ease of use of the system. If you have a small storage team, then this is the platform for you. It's really easy to manage, really easy to use, and it doesn't take a lot of training." The biggest key to deciding on the product is the support and replacement capabilities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM FlashSystem
January 2025
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
SemyonOsadchiy - PeerSpot reviewer
Commercial Director at MUK
Real User
An excellent storage system useful for SAP, landscape or banking systems
Pros and Cons
  • "The storage system is one of the best in the world."
  • "The initial setup is complex."

What is our primary use case?

It is useful for SAP, landscape or banking systems. The product system is good.

What is most valuable?

The storage system is one of the best in the world.

What needs improvement?

The setup could be improved.

For how long have I used the solution?

We have used this solution for 12 years and are using versions 5200, 5300 and 9000.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is scalable. We have more than 12 customers using IBM FlashSystem in my country.

How are customer service and support?

I am satisfied because we have global technical support and other options. In addition, IBM has two specialized service centers based on the business partners' platform.

How was the initial setup?

The initial setup is complex, and the deployment depends on the project. It could take two hours or two or three months. We usually work with integrators working with companies, service and business partners.

What's my experience with pricing, setup cost, and licensing?

Our clients pay for software licenses or other advanced licenses they need, such as Metro Cluster. The licenses are usually annual.

What other advice do I have?

I rate this solution an eight out of ten. I recommend this solution to others.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Chief Technology Officer at areebah
Reseller
High performance, reliable, and simple implementation
Pros and Cons
  • "IBM FlashSystem is a stable solution."
  • "The generic functionality of IBM FlashSystem, IBM always dismisses using file share or sharing protocols inside their storage hardware, and they only focus on the block-level storage."

What is most valuable?

I find almost all the IBM FlashSystem features beneficial. The performance and the minimum latency IBM FlashSystem provide to the applications are good.  Parsing is the most valuable feature inside IBM Spectrum Virtualize software, which allows us to virtualize any third-party storage for IBM or non-IBM systems. A lot of features like replication/copy snapshots. All of them are very important and amazing, and we have benefited from them with most of the applications.

What needs improvement?

The generic functionality of IBM FlashSystem, IBM always dismisses using file share or sharing protocols inside their storage hardware, and they only focus on the block-level storage.

For how long have I used the solution?

I have been using IBM FlashSystem for 10 years.

What do I think about the stability of the solution?

IBM FlashSystem is a stable solution.

What do I think about the scalability of the solution?

I have found IBM FlashSystem to be scalable. However, with a specific type of FlashSystems scalability is limited. 

How are customer service and support?

The local support for IBM FlashSystem is very weak. Most of the customers are suffering from the IBM support here inside Egypt.

How was the initial setup?

The initial setup is easy. It is not complex at all.

What's my experience with pricing, setup cost, and licensing?

I price of IBM FlashSystem is reasonable and competitive.

What other advice do I have?

We provide this solution to many customers.

I rate IBM FlashSystem an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
KashifAdeel - PeerSpot reviewer
Pre-Sales Consultant - Infrastructure at InfoTech Group
Real User
Top 5
High performance, thoroughly stable, and easy to scale
Pros and Cons
  • "The performance of IBM FlashSystem is very good. The new technology and high throughput have given us more confidence in the solution. The management of the system has improved and we can control the monitoring system alerts and multiple FlashSystems with the Enterprise Cloud Edition, which is free. The migration of recently stored data to a new flash is much easier. You can move your data because you can utilize it externally."
  • "The technical support in my region is satisfactory but it could improve. Support is very important for customers and downtime is very critical for us. We would like onsite or complete technical support which can help us to minimize our downtime or if problems occur."

What is our primary use case?

We are using IBM FlashSystem as a storage system for core banking operations.

How has it helped my organization?

IBM FlashSystem has improved our company. We run multiple reports for management and it would take more than 12 reports sometimes and more than 18 hours to complete. With IBM FlashSystem the report takes two hours or less than a two-hour on a rotation. We can get our reports very quickly and this is something very valuable to our management.

What is most valuable?

The performance of IBM FlashSystem is very good. The new technology and high throughput have given us more confidence in the solution. The management of the system has improved and we can control the monitoring system alerts and multiple FlashSystems with the Enterprise Cloud Edition, which is free. The migration of recently stored data to a new flash is much easier. You can move your data because you can utilize it externally. Additionally, the front menu of the FlashSystem is very user-friendly and easy to understand.

For how long have I used the solution?

I have been using IBM FlashSystem for approximately one year.

What do I think about the stability of the solution?

The solution is highly stable. We did not receive any errors in the two years since we have been using them. We had one occasion when we had to call IBM for a replacement flashcard, otherwise, we did not have and performance impact or any issue with the FlashSystem.

What do I think about the scalability of the solution?

IBM FlashSystem is scalable as per our organization's requirements. We have also upgraded the capacity after two years and it is working fine and it was quite easy to add more capacity to the existing pool. We can use the same capacity to increase the existing two drives or for the new workload.

I work for medium to large enterprises which use this solution.

How are customer service and support?

The technical support in my region is satisfactory but it could improve. Support is very important for customers and downtime is very critical for us. We would like onsite or complete technical support which can help us to minimize our downtime or if problems occur.

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

I did the implementation myself.

What other advice do I have?

I rate IBM FlashSystem an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
CTO at a tech vendor with 51-200 employees
Real User
Stability is fine, but technical support is so poor that we are changing vendors
Pros and Cons
  • "Stability-wise, this solution is fine."
  • "This solution needs a management console where we are alerted to issues and can report them, or escalate them through email or another method."

What is our primary use case?

We have a clustered network using an IBM 3650 for our server. Our environment is entirely in-house, and we are not currently running anything in the cloud.

We are planning to migrate from our current system, as the equipment is getting old.

What needs improvement?

The support is simply not there, so it needs to be improved.

This solution needs a management console where we are alerted to issues and can report them, or escalate them through email or another method. If something happens to our storage, for example, then we will be notified, and we can report it through the console. 

For how long have I used the solution?

We have been using this solution for four years.

What do I think about the stability of the solution?

Stability-wise, this solution is fine. However, we have been having some trouble with our cluster breaking. 

What do I think about the scalability of the solution?

This solution is scalable to an extent. 

How are customer service and technical support?

We have been facing many issues with support. The main dealer here for IBM is not giving us any support. They are useless fellows, and if you raise any IBM issues they are not serious about them. We are fed up with this situation, which is why we are migrating.

How was the initial setup?

The initial setup of this solution is complex.

Which other solutions did I evaluate?

We are currently in the stage of migrating our environment to a Huawei solution. It is similar to what we have now, being on-premises and nothing related to the cloud for the time being.

We were having too many support issues with IBM. Within the past couple of months, we were having physical server issues, including problems with the RAM.

What other advice do I have?

My advice to anybody who is considering this system is not to do it. I do not recommend it. It is a big no.

The biggest complaint that I have about this solution is the support. It is important to have responsive support. We had a RAM issue, and the RAM is the heart of the server. I had to escalate the ticket and wait for thirty days. During that time, my server was totally down, which caused our productivity to suffer. It was a big disaster.

The hardware may be good, but I cannot rate this solution very high because of the support.

I would rate this solution a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user739677 - PeerSpot reviewer
Systems Integration Expert & IT Consultant at a tech services company
Consultant
Initial setup is pretty straightforward with a nice GUI
Pros and Cons
  • "Virtualization of external storage, while adding cache and speed to the external storage."
  • "Events/log analysis tools."

What is most valuable?

Virtualization of external storage, while adding cache and speed to the external storage. You don't have to completely take out the datacenter of your old storage. Just add it to the Storwize, continue using it, but with added performance/speed.

How has it helped my organization?

It has saved money for our clients by not replacing all of their current storages (with new storages).

What needs improvement?

  • The IP replication
  • Events/log analysis tools

For how long have I used the solution?

I've never used it myself for long periods of time, since as a system integrator and partner, I have only configured these systems for the end user. However, our clients have been using them since 2011, both Gen 1 and 2.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Since our company staff and I are an authorised IBM service partner with certifications in servicing Storwize V7000, all the technical support towards our clients have been done by ourselves. Only when some part fails have claimed it from IBM, and that went fast.

Which solution did I use previously and why did I switch?

Yes, IBM DS5300. We switched because of the external storage virtualization.

How was the initial setup?

It is pretty straightforward with a nice GUI. One has to know the basic concepts and terminology.

What's my experience with pricing, setup cost, and licensing?

No special advice about pricing. Regarding licensing make sure you add at least three years software maintenance from IBM at the beginning, because you will not be able to download firmware updates or any fixes/patches without this. Even if you have hardware maintenance, they will not allow a download without this SW maintenance contract.

Which other solutions did I evaluate?

Yes, IBM SVC, which has essentially the same software, but it has no place for disk drives. Therefore, you must attach some storage to it.

What other advice do I have?

Get the control box first, without any expansion boxes, and make sure you add at least three SSD drives, because this system has an auto tiering option. Thus, your frequently used data will be automatically placed on SSDs and be accessed faster by hosts. Data for shared folders, which is not so important, you can keep on older storages virtualized by the V7000, or put on bigger, cheaper, and slower disks.

Disclosure: My company has a business relationship with this vendor other than being a customer: An authorised IBM service partner with certifications in servicing Storwize V7000.
PeerSpot user
it_user672345 - PeerSpot reviewer
Senior Technical Specialist at a tech services company with 11-50 employees
Consultant
All of the company's storage infrastructure can be done underneath this single product.

What is most valuable?

Ease of use and the GUI are the most valuable features of this product. It's the same platform all over across the same product type.

How has it helped my organization?

The benefit of this product is how easy it is to use always. All this storage infrastructure can be done underneath one IBM Storwize product and this is how it has impacted our organization. For example, if they get the IBM Storwize V7000 then they can put the other to be decommissioned storage right underneath and they can get their work done on that.

What needs improvement?

There is a need for a little bit more of a drill down in the GUI part. There is a lot that they actually did, which is already available in the GUI but still, there's a lot that can't be done. So, I would like to see more improvements to be brought about in the GUI.

For how long have I used the solution?

I've been using IBM Storwize for about 10 years, it is pretty good.

What do I think about the stability of the solution?

It is very stable. I see a lot of code upgrades being done on the system. Probably twice or three times in a year, they get new upgrades and code upgrades. That's pretty stable.

What do I think about the scalability of the solution?

Scalability is neat as well. It can grow massively. We usually deal with SMB environments and it's pretty good for that environment.

How is customer service and technical support?

Technical support has been good as well. Other than, maybe a few five or six different incidents in the past, they've been pretty impressive.

How was the initial setup?

The setup was pretty straightforward.

What other advice do I have?

For us, it's all about the commodity while selecting a vendor. In addition, the other important factors are their support level, infrastructure, how good they are, and what is their roadmap for keeping the product around.

Give it a try and look at the demos. You will like it and you will want to get it.

It's pretty good; I've been happy with it. I've worked with other infrastructures as well such as HPE, Dell, Logic and Nutanix but I like IBM Storwize.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.