Intercept X Endpoint Reviews

We find the app control and its threat protection to be the best features.

The app control in respect of the user interface could be improved, The choices offered for the on-premises and cloud-based platforms are the reverse of each other, such as the one responsible for allowing or denying access. This can be confusing initially, even though I later discovered that it is possible to set it back. 

We are happy with the solution's stability. 

The solution is scalable. We continue to add devices to the several sites we have on it without any problem.

I haven't had much cause to deal with technical support, although we sometimes require this concerning the email component, particularly in respect of the relay to Office 365. 

In our ten years we have not worked with another solution before using Sophos Intercept X. 

The initial setup was easy.

While I do not have much experience dealing with the price, we have been entitled to a substantial discount on the solution in our use of it as an educational tool. 

Our organization has 1,500 end-users making use of the solution.

We require four to five administrators.

The solution sufficiently satisfies one's standard needs, including those of antivirus and app control.

I rate Sophos Intercept X as an eight out of ten. 

We use the solution and we are also reseller of it. We offer it to our clients as well.

We primarily use the solution for security in order to protect our users and our endpoints.

The simplicity of the product is very good. I'm not a very technical person, therefore, the ease of use is very much appreciated.

Integrations are pretty easy to handle. That's very helpful to us.

The pricing is fair. It's not too costly for our small organization.

I can't think of any features that are lacking.

The solution needs to ensure it is keeping up with the latest malware defenses and security advancements.

It could be a bit easier to implement. 

I've been using the solution for a couple of years at this point. It's been a while.

The stability of the solution of pretty good. We've never had issues with instability. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze.

The solution can scale. If a company needs to expand it out, it can do so with ease.

We are a relatively small organization. Therefore, we don't have too many people using the solution. There are 20 of us, give or take.

I've never used technical support. I can't speak to their level of knowledge or how quickly they respond.

The initial setup has a moderate amount of difficulty. It's not too hard or too easy. 

I'm not sure how long deployment generally takes, however.

The solution isn't too expensive. We're pretty happy with the pricing.

We are a small company and we don't use enterprise-class solutions. Our customers are mainly mid-size companies. I am a reseller. However, I do use this solution within our organization.

We're using the latest version of the solution. I'm not sure of the exact version number at this time.

I'd recommend the solution to other organizations. We've been happy with it so far. 

Overall, I would rate the solution at a nine out of ten.

Clients primarily use the solution for ransomware.

There isn’t a specific feature; the solution itself secures your infrastructure. We had a partner whose client was using a different solution that was hit by ransomware recently. It was an inferior product and it didn’t protect them. They didn’t buy a license to protect them for ransomware. After that, the client switched to Sophos to get the protection they lacked. It either works or it doesn’t and Sophos works.

We’ve only been using the solution for two months, so we don’t have a grasp of the full system to comment too much.

They might want to offer an MSP model for licensing, to offer the solution as a software as a service.

The solution is pretty stable.

The solution is easily scalable to thousands of users. It’s very capable.

So far, we haven’t had to deal with technical support at all.

The initial setup is easy.

We are distributors of Sophos.

I’d rate the solution ten out of ten. I think Sophos is at the top of their game and offering a good protection solution.

We are solution providers.

Sophos Intercept X is used as an endpoint antivirus solution and ransomware protection. 

Ransomware protection is the most valuable feature of this solution.

I am totally satisfied with this product.

It could be updated less frequently.

I would like to see better support for virtual and desktop infrastructures.

I have been working with Sophos Intercept X for five or six years.

For the most part, Sophos Intercept X is a stable solution.

Sophos Intercept X is absolutely scalable.

In our company, we have 60 users.

The support needs improvement.

Previously, we used Sophos Endpoint Protection.

We decommissioned Sophos Endpoint three years ago.

The installation is straightforward. It can be done in five minutes.

We need one engineer to deploy and maintain this solution.

Every user can install this solution themselves.

Licensing fees are paid monthly.

In addition to the licensing fees, there are no added expenses.

I would recommend this solution to others who are considering it.

I would suggest that they manage and test the exceptions for different cases.

I would rate Sophos Intercept X an eight out of ten.

Our primary use case is to enhance existing security.  

The most valuable part of this solution is just the general capability of making security more robust.  

There are a lot of things that can be added based on the user's need for the solution.  

Where this solution has room for improvement generally is in the integration with Sophos Central and firewalls.  

We have been using Sophos Intercept for the last two years.  

Right now I am in the midst of trying to solve a bug, but I think it is generally a stable product. When there is a bug, the solution usually comes down to updating the firmware or endpoint.  

Intercept X is a scalable solution.  

We have worked with technical support due to some issues we experienced. We had some problems with firewall or endpoint issues that we could not solve immediately. While Sophos is helpful technically, their tech support is not so good. Their tech response could be better. They need to do more to deliver support that is as good or than their competition.  

Intercept is easy to install. There is not a lot to do in the setup for a cloud product of this type.  

My advice to people looking at Sophos Intercept X is that it is easy to install and has a lower price than similar solutions. I recommend it.  

On the scale from one to ten (where one is the worst and ten is the best), I would rate Sophos Intercept X as an eight-out-of-ten.  

Synchronization with the firewall is most valuable.

When we load Intercept X, it puts a load on the device. When it is scanning, it slows down the device. A system with basic specifications completely slows down till the scan is complete. They should improve this part.

I have been using this solution for more than a year.

It is stable.

We have roughly 500 to 550 users.

For Intercept X, the support was good, but for the firewall part, we have to wait a lot for the support to be online.

It is very easy.

I would rate Sophos Intercept X an eight out of ten.

The forensics within the solution are quite good. The ransomware mitigation is also impressive.

We haven't had any issues with the solution, so I can't speak to any improvements that can be made at this time.

The solution is stable.

The solution is scalable.

The technical support of the solution is satisfactory. We've never had any problems or issues dealing with them.

We're a reseller for Sophos.

The newest release has got the EDR, so I think they're moving in the right direction in terms of the development. 

I'd rate the solution ten out of ten.