Intercept X Endpoint Reviews

We use this solution for endpoints and a firewall.

The most valuable feature is the AI functionality. 

It really does intelligent scanning to know if it really is a threat or not. 

This is really good because it's applicable to zero-day threats. 

The engine that is behind the Intercept X is really good because it has AI in-built.

The UI, the user interface it's really simple and straightforward.

The management is quite simple. it is backed up on the cloud. From the cloud, you can manage all of your devices through the firewall, including the endpoint solution and the email solutions. They are all managed in one panel. 

It's a straightforward product. I don't see anything that they can change.

One of the best parts of Sophos is manageability. You will find in the organization you just have one portal where we just manage all of the devices in one place. 

It's very simple. You just run an agent with the machine that communicates with the cloud portal. it is very simple to manage.

When comparing the security, I feel that Fortinet has more features as compared to Sophos Intercept X. As such, the feature set needs improvement. They should offer more with the firewall.

For example, Fortinet has a web application, it has application control, it has antivirus, and it has anti-malware. It offers many features.

Sophos is a bit behind when it comes to the features of the firewall itself.

The security is good but the feature set is limited.

They can up their marketing strategies. They need to increase their marketing efforts.

I have been using Sophos Intercept X for one year.

We are using the latest version.

It's a very stable product.

It's a scalable solution.

We have 100 users in our organization.

We have plans to continue using this solution.

Technical support is very good.

I was using Kaspersky for endpoints. I changed back because Kaspersky was using too many resources on my machine. Also, I changed because of the complexity.

The installation was straightforward.

It took a day and a half.

The deployment for a medium enterprise can be done by one engineer unless they are deploying several appliances.

I implemented this solution myself. We did not use an integrator or vendor.

Licensing costs are not expensive.

They have the hardware for different products, different appliances for different specifications.

Sophos bought Cyberoam. People who were Cyberoam customers needed to migrate to the Sophos platform. They could migrate to the Sophos platform while they were still on the Cyberoam product or the Cyberoam appliances. 

You can see the kind of work that went back into backward compatibility of the Sophos platform to the Cyberoam platform. 

People could actually migrate from that Cyberoam to Sophos, and their licenses as well.

Overall, I am perfectly satisfied with the product. I have no complaints.

I would definitely recommend Sophos Intercept X to others who are interested in using it.

I would rate this solution an eight out of ten.

This security solution covers most of the critical problems such as ransomware.

The most valuable features are ease of use and the GUI. The interface is very subjective. Personally, I am fine with it. However, some people don't like it. Generally speaking, I would say that it is easy to use.

They have a free version that is installed on mobile phones, which is very good.

The integration with my AP works well.

The price of this product should be reduced because it is a little high.

We would like to deploy across a variety of machines simultaneously through the network.

We have been using Sophos Intercept X for the past month.

So far, I haven't seen any bugs in this product, so the stability is good.

Scalability-wise, Sophos Intercept X is good. We have close to 100 users, who are mostly salespeople.

We have not engaged with technical support.

The initial setup is straightforward and not complicated. Deployment-wise, this solution is okay. It is easy to get the agents up.

One problem is that we want to know if there is a way to deploy the agent without going to every machine if I am upgrading from another product. Locally, I have to go machine by machine to complete the installation.

We deployed by ourselves.

My advice for anybody who is considering this product is that if you want ease of use for a good price, and something that addresses most of the endpoint protection needs, then this is the best solution to implement.

Generally, I like this product compared to other endpoint solutions and I don't have many complaints. The vendor just has to keep it up or continue to improve. That said, it cannot stop every virus so it is not perfect.

I would rate this solution a nine out of ten.

Our primary use cases for Sophos Intercept X are endpoint protection, corporate enterprise endpoint protection, EDR, and endpoint detection and response. And if you add the Sophos MTR to Sophos Intercept X, you could do managed threat response, as well. 

What I have found the most valuable about Sophos Intercept X is the ease of use with management administration and the solution's ability to stop exploits and ransomware. Sophos Intercept X has great exploit prevention capabilities.

Sophos Intercept X doesn't have its own firewall that utilizes the Windows Firewall or intrusion prevention.

I have been using Sophos Intercept X for four or five years.

Sophos Intercept X is stable. The cloud console they have been creating for a while is both stable and robust.

Sophos Intercept X is definitely scalable for all enterprises, from small to large.

I do not engage with Sophos Intercept X's technical support too often. I would say that they are okay. They are certainly not the best out there or the worst, so they are good.

The initial setup is straightforward in terms of the ability to integrate with an active directory and add users and put them into a default profile. You have to do a bit of learning to know which additional settings to activate sometimes, but the default settings are a good start.

I would say that Sophos Intercept X is comparable to other solutions out there, but it is a premium business product. The pricing reflects that.

If you are using other Sophos technology, it is worth it to take a look at Sophos Intercept X because of the integration and XDR technology capabilities.

I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures.

We are considering switching from this solution as a result of the closer integration needed between the firewall systems and the EDR.

We are not talking about issues with the installation, documentation or interface, but with the existing combination between Sophos Intercept X and our firewalls. This is why we are considering other options. 

Moreover, the solution does not offer support for a legacy SAN. However, as this is a legacy issue, it will likely resolve itself eventually. 

I have been using Sophos Intercept X for close to 15 years.

The stability is fine. 

We have had no problems with technical support. 

The installation was fine. 

As I am not responsible for paying the bills I cannot comment on the pricing. 

I would never rate a solution as a ten out of ten, so I give Sophos Intercept X a rating of eight.

The primary use case is for protection. We sell this solution to our customers.

The most valuable features are the range and restriction. This is why our users choose Intercept X.

To be a perfect product, the price would have to be a bit better.

This solution is stable.

We haven't had any issues with Sophos Intercept X and we haven't had any complaints from our customers.

This solution is scalable.

We have one customer who is scaling quickly, increasing by ten to twenty users each month. We sell them new licenses, put them in their client central, and all they have to do is pull it out to their new devices. 

We have contacted Sophos technical support in the past, but not Intercept X.

For our customers, the deployment of Sophos Intercept X is easy and it's easy to manage.

The price is pretty good.

For my customers who do not want the range and restriction features, I instead recommend using Windows Defender.

I would recommend this solution if they want endpoint protection.

Always check the Sophos Central to make sure that the device is activated with the current updates and scanning.

Customers should log onto the portal to see if the scan has been updated.

I would rate this solution an eight out of ten.

We use the on-premise version of Sophos Intercept X for intercepting bad network traffic requests. Sophos has two versions: one for on-premise, one for the cloud. 

Many of our customers prefer to have the on-premise solution.

I install Sophos Intercept X on the customer's site by myself. There is no need for extra people for the configuration.

Sophos Intercept X has a lot of excellent features. It's a very powerful tool.

Sophos Intercept X has room for improvement. We need a new version and more third-party solutions for Intercept X. 

Intercept X is on the cloud and some customers and some users prefer to have on-premise solutions. We need to generate a new product for Intercept X on-premise.

Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond. Then I could get support for my issue or my problem faster.

The stability of this solution is the best. I tried many solutions to intercept at the end-point.

It is easy to change the size of its capabilities, i.e. to expand processes or scale the size of users. Sophos Intercept X is easy to configure and very simple to set up. 

The scalability of this product will be very easy.

The technical support is very easy for Sophos. If you want tech support, it can take a lot of time to respond. I get support from Sophos, but it takes one or two days for them to respond.

Support can be improved if they could respond more quickly.

The initial setup is very straightforward. All of the features for deployment take only about ten minutes to fifteen minutes to install at most.

On a scale from one to ten, I would rate Sophos Intercept X at a nine because we had some problems with technical support.

One of the best use cases involves synchronized security staff, which allows us to manage both the firewall and the anti-virus features from the cloud. They work in tandem with each other. So, if there is any threat detected by the endpoint, it communicates information concerning this change to the firewall. For that particular client, at the firewall, it can update all other endpoints into the network to check if the same threat is visible on any other machine. Then, corrective action can be taken collectively with a single click.

We have not encountered any issues involving the solution. A point in its favor is that it has not slowed down our systems, such as occurred with McAfee, Symantec or even Quick Heal. This has been a positive experience for us. Also, the synchronized security, in which things work with each other, provides us with a pretty automated remediation methodology which cuts down on much of the manual steps and workload. 

At present, the solution meets the needs of our business scale. Perhaps in the future, as we grow and face increased challenges, there would be a need to explore other options. 

We've been using Sophos Intercept X for around six months.

The solution is pretty stable. 

The solution is, indeed, scalable. As a cloud-based solution, it is all about scalability. 

We have yet to encounter a situation in which we had a need to call tech support. 

The solution is pretty straightforward and very easy to configure.

Installation took no more than two or three minutes. 

We, ourselves, are system integrators and we have a staff of around seven people, consisting of eight engineers and a person who is responsible for the accounts, meaning the support staff. 

One can pay for the license annually, or at two and five year intervals. 

The solution is cloud-based.

I would absolutely recommend this solution to others. So far, so good. 

There are roughly 25 people making use of the solution in our organization. 

I rate Sophos Intercept X as a ten out of ten. 

Our primary use case is for securing the endpoints or endpoint users and Sophos servers.

This solution offers very good performance and it has great features. 

I'd like to see more integration in the solution. 

I've been using this solution for five years. 

The solution is stable. 

The solution is scalable. 

Customer service is good, they're knowledgeable and customer friendly. They provide good support. 

We don't install Intercept X in all devices, we do it for ourselves and the customers do their own deployment. It took around two hours for implementation within the company. 

There is an annual license fee. 

I would recommend this solution and rate it an eight out of 10.