Intercept X Endpoint Reviews

The solution is used to protect organizations from malware and phishing emails.

The solution is very useful. The product protects an organization from known and unknown threats. A dedicated team monitors the solution 24/7 to protect it from unknown threats. It is very good for protection from cyber threats. The product is user-friendly.

The product’s DDoS and AI features must be improved.

I have been using the solution for around six to nine months.

We haven’t faced any issues with the tool’s stability.

The tool is scalable.

The technical support is very good.

Positive

I have also used Cisco, Palo Alto, and Trend Micro. Intercept X provides prompt service. It has user-friendly dashboards. We are able to meet our client’s expectations well.

The initial setup is very easy. Customers choose the product because it has a user-friendly dashboard. It is not complicated. It is easy to understand. To deploy the tool, we install it in the client’s server and enable the policies they require, like USB filtering, URL filtering, and web control traffic. The customers have their own DLP methods. We enable it as per the requirements. Our service team is involved in the deployment process. It takes 40 to 60 minutes to deploy the tool. It is easy to maintain the product.

The solution’s pricing is good.

I would recommend the product to others. Overall, I rate the solution an eight out of ten.

We use it just for antivirus detection. There was a facility where you could send a fake email to find out who clicked on these links. So this option is not available. We just have a simple NDR.

The most valuable feature is that it literally works. We have reduced a lot of complaints after switching to Sophos. Because we had Bitdefender, it was also good, and we could not find it to renew it.

There is room for improvement in terms of stability and updates. Updates, like if someone does not turn on the computer for six months, and then it gets expired, then you have to manually remove it and then reinstall it.

I have been using this solution for five years now. We use the latest version. 

I would rate the stability a nine out of ten. It is a stable solution. There is no problem at all in the cloud. 

Sometimes we cannot rate stability a ten out of ten because, you know, there are some updates. If it doesn't happen, then you have to uninstall it and then reinstall it. If you're working in remote locations, you cannot do it easily. Then you have to ask someone to do it manually. It's something we can't do that much.

The solution is extensively used. We began with 300 users and then 1800 users. And now, we have around 3,000 end-users using this solution. So, we have plans to increase the further usage. 

I contacted support once for license activation. 

In Bitdefender, we used to have a virtual machine, and there was only one engineer available who was in Kuwait. And if he's busy, you cannot do anything. There were some technical problems also. But since we are using Intercept X Endpoint cloud-based solution, everything goes smoothly. 

The initial setup is really simple. We install it in our active directory. It can be set up automatically.

It took two minutes, maybe even less than two minutes, and then it keeps updating on the back end. So users do not feel anything.

We have been working in IT for the last twenty years, so we know how to do this.

I'm also the network administrator, so we use an active directory to deploy it, and we got it integrated into our Windows Solution image. It gets updated, and it gets installed by itself.

It's good. Not that expensive.

We go for the three years plan.

I recommend it to everyone. It's easy to use. It's still strong and light on the computer. It doesn't take a lot of memory. The feature I found valuable is that it works for signature antivirus as well as finding signatures.

Overall, I would rate the solution a nine out of ten. 

We use the solution for endpoint and server security.

From a security standpoint, it provides me the visibility to see what is happening on all my endpoints and server.

I have the ability to interact directly with potentially infected machines from the network.

It is easy to set up. 

The solution offers fair pricing.

Technical support is helpful and responsive.

It is stable.

The solution scales well. 

Initially, when I started, I had a lot of performance challenges. They need to work on performance to the endpoints. 

We tried to set up Sophos Zero Trust within my Sophos central cloud. It only works with Microsoft and I use Google. I'd like to see Google added. 

I've been using the solution since 2019. I've used it for three to four years. 

It is very stable. There are no bugs or glitches, and it doesn't crash or freeze.

It has scaled well. We haven't had issues in that respect.

We have about 950 endpoints and 57 users.

We have plans to increase usage.

I've used technical support. They are fine. I speak to the country manager directly in Nigeria, and they are very responsive. 

I'm also using Digital Guardian. The combination of Sophos and this solution may have affected performance. 

It has two components. While it is n the cloud, all agents are deployed on-premises. 

I have definitely seen an ROI while using this solution. 

The pricing is fair. It's not overly expensive. 

I'm using the latest version. It updates automatically online. 

I'd advise new users to deploy Intercept X with EDR on your endpoints. 

I'd rate the solution nine out of ten.

This product is basically used for detecting ransomware. It will monitor all of the ransomware threats. Since the first ransomware attack happened in 2017, WannaCry, it has been a global threat. It is a vulnerability that is impacting a lot of devices and computers in the network.

Ransomware threats have been identified as one of the first priorities in the entire info security segment. Information security consists of various things including endpoint detection, threat detection, and then your SIEMs like QRadar or ArcSight.

At the early point of detection, Sopho is going to stop the ransomware. The question that has been there since 2017 is how it will identify the ransomware and how does it stop the attack from happening to the network. WannaCry was the first large ransomware attack, which has impacted various regions and is a very high severity threat. Since then, a lot of things have been lined up for mitigating the risk, like WannaCry.

improved considerably

Machine learning is used to detect the threat and it does so by prioritizing the suspicious activities. There is no human intervention in some cases, which is the trend that is happening with most of these products. High-end products and sophisticated products include machine learning capabilities for detecting the threats.

There are hackers who hack the artificial intelligence component using artificial intelligence itself. These sophisticated hackers are using AI capabilities, and the problem is that with no human intervention, machine learning can be defeated. The consequence is that somebody still has to keep watch and monitor the detection from the threat scanning.

Better protection in the endpoint, server, and mobile is needed. Those three areas should be fully protected. It should stop ransomware from installing, it should stop it from deploying, and it should also block unauthorized file encryption. In summary, it should have more protection, better detection, and better response.

We have been using Sophos Intercept X for more than two and a half years.

Sophos Intercept-X is a stable solution and we plan to continue using it in the future.

This is a scalable product and we have more than 7,500 devices connected to the network.

The technical support is 24x7 and it is good. They have different points of contact within the support regions like India, Singapore, and various other regions.

We have Sophos running in parallel with Sophos Cloud, in some of the regions.

The initial setup is quite simple and it will take a couple of hours.

I and my team deploy and maintain this solution. The deployment happens on the cloud.

This is a good solution but that said, there are breaches that are happening, and they are happening using AI. So, the attackers are also that sophisticated and it means that somebody has to sit and do the human check as well.

Ultimately, what happens is that the threats are found, and then the response action is taken based on the outcome of all these steps.

This is a product that I can recommend to others. The DR has better capabilities, as it's powered by machine learning.

I would rate this solution a seven out of ten.

We are not only using Sophos Endpoint with this solution, we are also using Sophos Email Security and firewall. It is a completely synchronized security package.

The solution is overall quite good, the services are performing well. It is very good for those who are using standard PC configurations. It does not block their system up by taking up a lot of resources. 

This solution is not in the high ratings on many of the top review sites. This solution has to be near the top for me to continue using it. I do not think a lot of companies know about this solution, it could be a lack of marketing that is the reason why it is not at the top.

I have been using the solution for two years.

The solution is very good for small-sized businesses.

The technical support sometimes is a bit delayed, but sometimes they are responding very fast. Overall they are good but could improve on the times they are having delays.

Previously we used McAfee for our endpoint protection for our company. It was very problematic, it was using up a lot of resources and delaying the work of users. Users were not able to do multitasking in the system. It is blocking all access to our server at the time of scanning. We decided to move to some other good antivirus. After analyzing the market, we found Sophos. Sophos is best for the standard configuration PC.

Due to some circumstances, we are going to switch from this solution to Symantec. Additionally, we have evaluated Kaspersky before choosing Symantec as the replacement for this solution. Kaspersky has had a very good rating amongst review sites along with Symantec.

I rate Sophos Intercept X a nine out of ten.

The solution is used for security.

The most valuable features of Sophos Intercept X are the ease of use and the policy options that are simple to understand. Overall, the protection is good.

We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal.

I have been using Sophos Intercept X for approximately two and a half years.

The solution has been stable.

We have approximately 800 users using this solution.

Sophos Intercept X is easy to scale and increase the capacity.

The support team from Sophos Intercept X is good at helping us. 

The initial setup of Sophos Intercept X is simple. The process can be done in approximately 10 minutes.

To install Sophos Intercept X, we followed these steps: firstly, we ran the setup, which prompted us to click on "next." Then, we were asked to choose the "install" option, which we selected. After that, the installation process automatically commenced and was completed. 

The price of the solution is average compared to the market.

When comparing Sophos Intercept X to other solutions it is easier to understand after watching the first video.

I rate Sophos Intercept X an eight out of ten.

When Intercept X came out, the primary use case was stopping ransomware. It was one of the first products to claim that capability. When I was evaluating them back then, it was the only one I considered effective at analyzing and identifying where the infection started. 

The synchronized security also helped because the firewall could isolate workstations that had the infection or were in the path of infection.

The most valuable feature of Intercept X its ability to stay ahead of the infection. By the time the ransomware spreads to the next machine in line, the data has already been encrypted on that workstation. It didn't matter what the ransomware did because could go in and get it back. 

Sophos made such good headway with it because it wasn't traditional endpoint protection. It has a lot of additional capabilities, including web content filtering. It also has the ability to understand the traffic it was seeing at the endpoint, 

It's sitting on the endpoint, so you don't have to worry about encryption messing up the intelligence that it could get out of the traffic. It was able to pinpoint where the infection was able to get ahead of Intercept X. It was called Intercept X because it can get ahead of the ransomware attack and encrypt the data on clients in the path of the infection.

It's hard to say what could be improved because we're in the middle of an endpoint protection arms race, and there are constant improvements on all fronts in Fortinet, Sophos, and products.

They should keep doing what they're doing. Both of them have entered the EDR/MDR space, and they're keeping up with their competitors. I have a hard time understanding why their capabilities aren't garnering more attention.

I have been using Intercept X since it came out. It hasn't been out that long. Sophos has always had an endpoint client, but Intercept X added new technology. The whole idea of being able to drill down to do a root cause analysis was a novel approach to the endpoint game. 

Intercept X is highly stable

Sophos has the flexibility to scale from one user to a data center, but I've primarily used Sophos for small to medium-sized businesses.

I was impressed the last time I called Sophos support. They have a "follow the sun" philosophy with coverage from tech support centers from around the world. Sophos began as a British company, and Fortinet is a Canadian company. 

Sophos and Fortinet have a firewall solution that can work in small business or home office situations, where you might have only one or two people protected by the techn. Still, yout you can look at it through a single pane of glass and see all of the different work sites you're protecting. 

Sophos goes one step further with what it calls its RED product, which basically is a hardware firewall that travels with somebody. Say you have an executive in your company and you want to zero in to protect his or her workstation from infection and have control over it to manage its defenses. RED is a great product to do that. Fortinet and Sophos both have strong management capabilities for remote offices and offer centralized management through a cloud application.

The basic setup is decent by itself. I have not had to do a lot of tweaking with either one of these products.

I rate Sophos Intercept X nine out of 10. Its reporting, alterts, and configuration capabilities make it a formidable product. It's a great product that works as advertised. I haven't seen any serious conflicts between it and other products, whereas I wouldn't put some endpoint protection products on the same endpoint.

You have to do some work there, but generally speaking, there's always been a case where I've been able to have more than one product. It's probably the best of all the products that I work with because I've had Malwarebytes installed together with Sophos and FortiClient without undue pain. There are some others that I won't mention without that same track record.

The solution is primarily used for endpoint. 

The client isolation feature is a very effective feature. There is a lot of information you can find in the console. Management is good. They're always giving you information on the products you have rather than trying to send you new products.

I have been using Intercept X Endpoint for 3 months. 

The solution is stable and I rate the stability an 8 out of 10. 

I have only spoken to technical support during installation. 

When talking to sales support or technical people, I find that they're all very busy. It takes a few days to be able to actually have a meeting arranged. If I contact them that I want to have a meeting with somebody technical from Sophos to go over an implementation or something that I wanted to get out of the product, they may not be available for 6 or 7 days.

Neutral

The initial setup is straightforward. 

The pricing is actually quite reasonable.

I was looking at the Rapid7 and Darktrace before choosing Intercept. 

Overall, I rate the solution an 8 out of 10.