JumpCloud Reviews

I primarily use JumpCloud for managing multiple cloud platforms with a single set of credentials. It is utilized by my clients who work on platforms like AWS, Azure, and GCP, and who need seamless access across these. 

It helps avoid the need to manage multiple credentials by using unified credentials for various cloud accounts.

The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. 

Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.

My customer base is primarily small businesses. I define "small business" as companies with fewer than 100 employees. However, that does not mean that JumpCloud is only applicable to that specific use case. It's just how we have been using it. It is a cloud-based directory that essentially allows you to replace completely on-premise Active Directory or other LDAP directories. All our customer identities originate from JumpCloud.

JumpCloud has simplified the way we create and manage users' accounts and privileges. If there's an employee separation, I need to be able to shut down access immediately. I don't want to have to go through 12 dashboards to do it. I can go into JumpCloud and I can hit one big switch and they're done. When a user is disabled in JumpCloud, all applications and services that have been integrated with JumpCloud automatically disable the user in question. (VPN, Wi-Fi, Microsoft 365, Netsuite, Box, Salesforce, other various cloud applications, security systems, file servers, local machine logins, etc.)

Jumpcloud is used for single sign-on (SSO), cloud directory, authentication radius, which I use in multiple places in multiple cases, VPN radius, and network radius. The largest portion would be the directory, it is substituting the need to use the Microsoft typical environment or the Linux environment for the directory. It used to be the only two directory providers available, the Linux side or Microsoft Active Directory(AD). Now there are OneLogin, Okta, and JumpCloud competing with them and they are all cloud-based.

Jumpcloud has benefited our organization by showing us we don't have to have a Microsoft environment. If you're a Google shop, you can receive similar security that you would have in an Active Directory environment and more, because you have that radius built-in, you don't have to create other servers. You have the convenience of the day-to-day management of endpoints and users, which is all in one place because it does keep track of your devices and your users. Jumpcloud is a little bit more simple than using Microsoft, the simplicity of using it is a large benefit.

We have a few use cases for JumpCloud. One is SSL for some legacy applications, LDAP, user provisioning, MFA access into the AWS environments, and some third-party apps for monitoring. There are also things like Datadog and New Relic that can be added as use cases.

Another use case is for system access for our EC2 instances, you can SSH in those instances. It will install a Linux user ID and provide the public key that is assigned to that specific user.

I have also used it for some automated scripting, although there are a lot of tools in that space. JumpCloud has a lot of features. I use this tool to consider how this system is managed; if it uses our standard, and if it is a legacy system. I have used the JumpCloud agent to run scripts arbitrarily on systems to see if I will get back information.

Additional use cases include using it for audits, SOC 2 Type 2, and status scope for FedRAMP. I have used their API extensively to make web requests, get back JSON data, and turn that into Excel spreadsheets, etc. to show the auditors.

I have also used JumpCloud for event logs and for other similar activities to track our usage within the environment.

I have also used Okta quite a bit in recent roles but I think that JumpCloud is a very useful service, especially if you are just getting started. If you want to POC something, it is very useful and it is easy to set things up. I like that feature.

The issue of allowing SSH in the systems, managing users, their keys, etc. has been pretty useful to do with JumpCloud.

It is convenient to do the scripting part with JumpCloud though there are other tools that can do it too. They provide a lot of device profiling, etc. but I have not really explored those aspects extensively. It is a nice solution for both cloud access and system access.

It's a serverless environment. If you don't need Active Directory servers or print servers set up, you can use JumpCloud in lieu of having a server.

We use it for identity management and device management. It integrates with Office 365 and allows you to securely manage your devices, whether they are Windows, Mac, or Linux.

JumpCloud has allowed our organization to go completely serverless so that there is no need to be linked to a server in the office. This, along with Office 365, has allowed the organization to have staff who can work from anywhere, whether it's from home, a different state, or even a different country.

We are using JumpCloud to provide services, such as identity, access management, access control to customers.

We can import the other users from directories, such as G Suite and Microsoft Azure, or we can do the entry of the users normally. We can control them by giving pseudo access or normal access. For example, how we manage the users from the Azure Active Directory. 

If I compare our JumpCloud to Amazon AWS, we can have 20 percent of the services that we are using on the JumpCloud. 

We can bind our G Suite directory and we can import any users whenever we want. The license depends on the number of users that we onboarded to JumpCloud or imported to JumpCloud. The user group benefits from applying the policies based on the user group. We have a JumpCloud package where we install it to the end-users system to see the logs of the system, to control if the machine's system has been lost by the user.

Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily.

Policies are created, we can apply them, and the agent acts as a domain. These are all the easiest aspects that we can do from JumpCloud. We can log in from an email for our devices, and we can have no restrictions. JumpCloud is highly secure.

I found the most valuable feature in JumpCloud to be Radius because most of the use cases, such as Amazon AWS, and if I compare this to JumpCloud, the only feature that stands out the most for authentication is Radius. When we use Azure, if we try to log in more than three times, we will be logged out and it will cache the IP address and the passwords, but JumpCloud will not do it. If we try a number of wrong attempts, it allows us to use other devices while logging the devices. Radius authentication means we use the same password to log in to the WiFi network. It is very easy to configure JumpCloud features in our firewall.

We use the solution for centralized management of PCs and user accounts.

We tried other tools, but sometimes the user interfaces of other tools are a little bit difficult to understand.

I use JumpCloud across a whole bunch of different clients to manage their devices, to manage their users, and to manage their third-party applications through single sign-on.

It's a SaaS product.

In a remote world, it has made my life a lot easier. When people were in the office, you could use Active Directory, but we moved to JumpCloud just before COVID kicked in. It gave us the capability to continue managing machines without them having to check into the office.

I can set a machine up easily. I can send someone a new machine, and they boot it up. I give them a couple of instructions, and then it hands the machine over to me. I can configure the machine remotely by using policies and commands through JumpCloud.