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Microsoft Dynamics CRM Reviews

Vendor: Microsoft
3.9 out of 5
Badge Ranked 1
1,844 followers
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What is Microsoft Dynamics CRM?

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Microsoft Dynamics CRM mindshare

As of November 2024, the mindshare of Microsoft Dynamics CRM in the CRM Customer Engagement Centers category stands at 25.1%, up from 24.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM Customer Engagement Centers
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
Healthcare Company
5%
University
5%
Educational Organization
5%
Construction Company
4%
Retailer
3%
Real Estate/Law Firm
3%
Comms Service Provider
3%
Insurance Company
3%
Energy/Utilities Company
3%
Non Profit
2%
Media Company
2%
Legal Firm
2%
Hospitality Company
2%
Wholesaler/Distributor
2%
Transportation Company
2%
Performing Arts
1%
Recreational Facilities/Services Company
1%
Consumer Goods Company
1%
Outsourcing Company
1%
Pharma/Biotech Company
1%
Logistics Company
1%
Mining And Metals Company
1%

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