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CEO at Finanblue
Real User
Jan 13, 2021
Extremely flexible, enabling data extraction from a variety of sources and systems
Pros and Cons
  • "Ability to extract data from a variety of sources and systems."
  • "Power BI has a unique set of APIs to connect different databases on different systems, meaning I can extract data from a variety of sources and systems and expose it all on a powerful dashboard used by all our customers."
  • "The mobile app is very poor."
  • "I think that they should improve the mobile application that they have, it's very poor."

What is our primary use case?

We use Power BI to manage all business indicators. Our customers' files, operations, number of transactions, satisfaction levels, history. We have a very powerful dashboard we use in Power BI and all our customers use it. I use it to drill down data from customers, to make decisions regarding business and other things. We are Microsoft partners and I'm a board member of our company.  

What is most valuable?

Power BI has a unique set of APIs to connect different databases on different systems. It means that I can extract data from a variety of sources and systems. It's very flexible. I work with numerous systems. We have new systems, super fast systems, and I have very old systems that run very well. They don't need updating because they run so well. Power BI has the power to connect with different sources, and I have a data scientist that orchestrates all that data because it's also about understanding the data, the application of intelligence and strategy on the data, and exposing it on the dashboard. 

What needs improvement?

I think that they should improve the mobile application that they have, it's very poor. We generally have a very huge area to cover, to move blocks and data. But sometimes I need a small set of data that I can see in my personal iPhone. But the iPhone solution, and the solution from any smartphone, tablet, etc., is so limited. It's particularly important now when so many people are working from home. Sometimes I need to reply to a call from my support or customer teams, they might be asking for a concession for a customer. I want to be able to look at the data on that customer. I take out my phone and I have no data. It's the worst. I think that if they improve the mobile solutions, it would help me and my team. 

For how long have I used the solution?

I've been using this solution for five years. 

Buyer's Guide
Microsoft Power BI
March 2026
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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What do I think about the stability of the solution?

The stability of the product is very good. Microsoft solutions are very reliable. They're very mature and deliver reliable solutions. 

What do I think about the scalability of the solution?

The scalability is good and powerful. Everyone in the company uses Microsoft tools, predictive tools. Microsoft 365, Power BI, SharePoint, Teams, Word, PowerPoint.

How are customer service and support?

Technical support is a challenge, it's a complex question. Microsoft has different levels of support, it's all very customized. Different kinds and sizes of companies require different levels of support. The support is strong but it comes at a price. It's their business model. I can buy a number of hours from a specialist and get a real-time response.

How was the initial setup?

The initial setup is quite complex and not easy to manage. You need a data scientist. It's not only connected to a data source, it's not only connected to an Excel sheet. For basic use that's okay but for corporate use to extract major features from the solution, you need a data scientist. It's expensive but a necessity and it's a very good investment for companies, because the data scientist enables the company to make better decisions and to help improve customer satisfaction.

What other advice do I have?

It's very important to have a very good data scientist, without that it's very difficult. It's a key requirement. I'm only unhappy with the Windows software. I'm a Mac user for over 20 years, and, in comparison, Windows is bad. For us, SAP, Oracle, Salesforce, IBM are not affordable. They're interested in larger companies. In the last few years, Microsoft seems to be happier to go for the smaller companies too.

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Innovation & Project Portfolio Management Practice Director at FACTUM
Real User
Jan 10, 2021
I would rate support for this solution as excellent
Pros and Cons
  • "Our setup is very straight forward and can be done in a matter of hours."
  • "You can find everything on their website."
  • "The upgrade process could be improved."
  • "The upgrade process could be improved."

What is our primary use case?

We use Microsoft BI on our portfolio management platform. We use live dashboards, in the public cloud.

What is most valuable?

We only use it for export and import, but that suits our purpose, along with the dashboards.

What needs improvement?

The upgrade process could be improved. Sometimes we miss information if we haven't kept up with the versions. It should be easy to migrate, but it does not provide enough information about what may be lost if you upgrade, especially if something goes wrong with the upgrade. Any current developments should be included in the upgrade so that it is a seamless process.

For how long have I used the solution?

We have been using Microsoft BI for about 4 years. We use the latest version, and we have 4 users.

What do I think about the stability of the solution?

Very good. We don't have any issue regarding the stability of the solution.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and technical support?

You can find everything on their website. We rarely need to contact Microsoft directly, so I would rate Microsoft support for Microsoft BI as excellent.

How was the initial setup?

Our setup is very straight forward and can be done in a matter of hours.

What other advice do I have?

You have to know what you want to accomplish, meaning that you have to know why you are using the solution, what kind of information you want to show in that solution and the location of the data. I would rate this solution 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Power BI
March 2026
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
reviewer1472169 - PeerSpot reviewer
Solutions Architect at a tech vendor with 10,001+ employees
Real User
Jan 8, 2021
Full featured dashboard, easy to use, but expensive and needs more customization
Pros and Cons
  • "The dashboard features are really valuable, you can connect to multiple data points."
  • "The dashboard features are really valuable, you can connect to multiple data points."
  • "The solution could be more customizable and you do not have too much freedom on the code."
  • "The solution could be more customizable and you do not have too much freedom on the code."

What is most valuable?

The dashboard features are really valuable, you can connect to multiple data points. Overall, the solution is easy to use.

What needs improvement?

The solution could be more customizable and you do not have enough freedom on the code.

For how long have I used the solution?

I have used the solution for one year.

How was the initial setup?

The install was straightforward and the advanced dashboards operate on well-branded tablets.

What's my experience with pricing, setup cost, and licensing?

The premium licensing is approximately $5,000 per month which is pretty expensive.

What other advice do I have?

If you are planning on implementing Microsoft BI, having experience with other Microsoft products will make using this solution easy and straightforward. 

I rate Microsoft BI a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1447446 - PeerSpot reviewer
Data Analyst at a tech services company with 201-500 employees
MSP
Dec 12, 2020
Easy to deploy and use, but it should support integration with more systems
Pros and Cons
  • "The user interface is easy to work with."
  • "Overall, this is a good tool and I recommend it."
  • "More connections with other systems should be added, which would allow for other integrations."
  • "More connections with other systems should be added, which would allow for other integrations."

What is our primary use case?

We are a service provider and Microsoft BI is one of the tools that we implement for our clients. We do not use it ourselves.

My primary use case is integration, but it is also used for reporting and data analysis services.

What is most valuable?

The user interface is easy to work with.

What needs improvement?

More connections with other systems should be added, which would allow for other integrations.

For how long have I used the solution?

I have been using Microsoft BI for between eight and nine months.

What do I think about the stability of the solution?

Microsoft BI is a stable product.

How are customer service and technical support?

I do not have experience with technical support. In cases where I have found an issue, I Google it, spend time learning about the problem, and then resolve it.

Which solution did I use previously and why did I switch?

I have also used Alteryx and Informatica. We still may use one of these other products, depending on our client's requirements. If the client wants us to work using a specific product then that is their choice.

How was the initial setup?

The initial setup is straightforward and the deployment will take an hour, or an hour and a half.

What about the implementation team?

We deployed this product ourselves. It is easy to work on.

What other advice do I have?

I primarily use Microsoft BI for integration, so it is difficult for me to say what needs to be improved. Overall, this is a good tool and I recommend it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1467924 - PeerSpot reviewer
Compensation Coordinator at a computer software company with 1,001-5,000 employees
Real User
Dec 9, 2020
The easiest and most stable solution that has good querying capabilities and great support and is light years ahead of other solutions
Pros and Cons
  • "The querying capabilities are the most valuable because they allow me to build many automations. We have many workflows and many databases that we work on a daily basis. They need to be updated quite quickly. In order to not to take much of our time doing these updates manually, I have set up these automations using the systems. The process is just to ingest the data and reprocess it. Every time I click a button, everything is updated in almost real time. It is by far the easiest system not only for querying but also for data modeling, data visualization, and deployment. It is light years ahead of Tableau and even Microsoft Excel to do these kinds of things. It is very easy to use and set up, and it has a lot of videos on the internet."
  • "It is by far the easiest system not only for querying but also for data modeling, data visualization, and deployment."
  • "I would like it to be a little bit more secure when I'm using the design feature on my desktop. For example, to have the ability to set up security passwords for opening the file. Currently, they don't have that. Tableau, for example, has a visual way of doing data processing steps, whereas the Power BI system still has some code, although it is very low code. It would be great to have the kind of view that Tableau has."
  • "I would like it to be a little bit more secure when I'm using the design feature on my desktop."

What is our primary use case?

In general, we use it to have access to the data that we have processed from the HCM system and also to deploy it to the teams. Because it has low-level security features, I can guarantee that only selected people have access to the information seamlessly. We don't take a lot of steps to create, for example, different profiles and ensure the data security that I need.

It is on the cloud because we have pro accounts. Usually, we have the desktop version for designing and using ourselves here, but when we deploy this, it is usually on the Microsoft cloud; it is not on-premises. We are using the most updated version because they release monthly updates.

What is most valuable?

The querying capabilities are the most valuable because they allow me to build many automations. We have many workflows and many databases that we work on a daily basis. They need to be updated quite quickly. In order to not to take much of our time doing these updates manually, I have set up these automations using the systems. The process is just to ingest the data and reprocess it. Every time I click a button, everything is updated in almost real time.

It is by far the easiest system not only for querying but also for data modeling, data visualization, and deployment. It is light years ahead of Tableau and even Microsoft Excel to do these kinds of things. It is very easy to use and set up, and it has a lot of videos on the internet.

What needs improvement?

I would like it to be a little bit more secure when I'm using the design feature on my desktop. For example, to have the ability to set up security passwords for opening the file. Currently, they don't have that.

Tableau, for example, has a visual way of doing data processing steps, whereas the Power BI system still has some code, although it is very low code. It would be great to have the kind of view that Tableau has.

For how long have I used the solution?

I have been using this solution for around two and a half years. I am currently using it, and I have also used it in the previous company.

What do I think about the stability of the solution?

It is very stable and very reliable. It is by far the most reliable system I have used for deploying many things.

What do I think about the scalability of the solution?

It is very scalable, especially because the pricing was great. Right now, they are integrating a lot with Microsoft Power Apps and the Power Platform as a whole. Power Ultimate and other things are being integrated into the system as well.

In my previous company, more than 200 to 300 people were using it on a daily basis. In my current company, we have less than ten people using it because we are still a very confined team.

How are customer service and technical support?

The technical assistance is great, and I have never had any problems with them. Their support to communities is also great. I would rate them a ten out of ten.

How was the initial setup?

The initial setup was very easy. It took a little bit less than a month to get everything designed, tested, and deployed after we got the licenses.

What's my experience with pricing, setup cost, and licensing?

Its pricing is great.

What other advice do I have?

The first piece of advice is to become very clear about licensing and the data governors. Always get the licenses and get them right. You must also be clear about who is going to control these accesses. The second piece of advice is to understand a lot about the low-level security to create profiles and data access features to allow the specific data to be seen only by a specific public.

Currently, in my organization, the greatest challenge is getting proper licensing. We have a little bit of resistance from our IT department who would like us to use Tableau more. It is not Microsoft's problem. It has more to do with the vendor of choice of the company, and they say that we have to use Tableau, but I don't want to use Tableau.

I would rate this solution a ten out of ten. It deserves this rating.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Manager, BI & Analytics at Perceptive Analytics
Real User
Nov 22, 2020
User-friendly, offers a flexible measure creation capability, scalable to large datasets, and has good community support
Pros and Cons
  • "Two valuable most features are the ability to create columns and create measures."
  • "For organizations starting on their business intelligence journey, I believe Power BI is a very good tool to start with."
  • "In my opinion, the software is a little bit limited in terms of the flexibility it offers, with regard to the design of the visualization."
  • "In my opinion, the software is a little bit limited in terms of the flexibility it offers, with regard to the design of the visualization."

What is our primary use case?

I am currently a management consultant and, before my current employment, I was a management consultant as well. I also had a stint with an online retailer in India. My usage with Power BI has been in the area of practical day-to-day operations, web host operations, and equipment status monitoring.

What is most valuable?

Two valuable most features are the ability to create columns and create measures.

The create measures feature offers you a little bit more flexibility. You can define what kind of measure you need using a formula, and the way Power BI works is very similar to Excel. In fact, most of the functions that you use in Excel are present in Power BI as well. When you create measures or columns, you just write the formula as you would in Excel, which will allow you to visualize that data in the way that you want.

What needs improvement?

In my opinion, the software is a little bit limited in terms of the flexibility it offers, with regard to the design of the visualization. By comparison, if you look at some other visualization tools, such as Tableau, for instance, the range of designs, or the range of graphics that you can create with Tableau is far greater than what you can do with Power BI. 

Of course, they do provide an option to download templates and use them, but every time, you have to go to the Power BI store, search for those templates, download them and then use them. I think it's a growing universe of visualizers that they have, so probably, they are also working on the same thing. I believe, in terms of the designs of the visualizations that the tool can create, there is some room for improvement.

One more aspect that needs improvement is the formatting of visualizations that we create. Formatting in this context is the colors or the font style or font sizes. The formatting options, I believe, could be made a bit more user-friendly than the way things are right now. It's a little hard to figure out where to go and how to change the formatting of a particular chart or graph. So, I think the formatting options could be made a little bit more user-friendly.

For how long have I used the solution?

I have been using Power BI for more than three years.

What do I think about the stability of the solution?

Microsoft BI is definitely stable.

What do I think about the scalability of the solution?

This product is scalable and in fact, I have worked on it with fairly large datasets. It also gives you the option of publishing onto a server. When the dashboard/report is published to the Power BI server, we get a link that can be shared with others in the organization. At the enterprise level, it is possible to give access to a list of users who will have a need to look at the report frequently. These users can just click on the link and view the report whenever they want to. It is also possible for them to use filters and interact with the report.

How are customer service and technical support?

I am fairly comfortable with the tool and to this point, I really haven't felt the need to reach out to Microsoft with regard to the specific features of the tool. In case I do need some help on a particular feature, what I usually do is Google what I am trying to find and I get some links to the Microsoft community, or something similar, which answers my question.

To that extent, it has been very convenient to find help in whatever we are required to do with the software. The simple things are taken care of automatically. In case there is some trouble with the visualizations, you can always find help or assistance on the Microsoft community pages.

Which solution did I use previously and why did I switch?

I have also worked with Tableau and I think that each of these tools has its advantages.

I believe the cost of the software plays a deciding factor in a company's decision to implement either of the two. While each product has its pros and cons, if you're looking for something that's more value for money, then I think Power BI is the better choice.

On the other hand, if you are willing to choose an expensive option that gives you a lot more flexibility, then I think that Tableau would be a better choice.

It ultimately depends on what you are going to use it for. If you're using it for a variety of visualizations that you want to create, Tableau will be a better choice. On the other hand, if people have budget constraints then Power BI will provide a good value for the money.

How was the initial setup?

The initial setup is straightforward. You just download the software from their website, install it, and sign in.

What's my experience with pricing, setup cost, and licensing?

This product offers good value for the money.

What other advice do I have?

In a nutshell, I recommend this product and I would suggest implementing it. It has a very good range of features that it offers. For organizations starting on their business intelligence journey, I believe Power BI is a very good tool to start with. It's very user-friendly and it provides a graphical user interface where users can just drag and drop their required fields into particular templates of visualizations. It means that you get the charts quickly. There's no complex learning curve involved. From that perspective, I would say that it's definitely worth a try.

My biggest complaint is that it's a bit limited right now, in terms of the choice of visualizations it offers.

I would rate this solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Team Leader at Eurobank EFG Bulgaria AD
Real User
Nov 15, 2020
An intelligent and intuitive data visualization and analytics tool
Pros and Cons
  • "It's similar to Excel, but it's much more powerful than Excel."
  • "It's similar to Excel, but it's much more powerful than Excel."
  • "I cannot comment on the stability as we haven't yet used it for a big project."
  • "Microsoft BI is not very cheap. A premium license costs roughly 5,000 euros a month."

What is our primary use case?

We use Microsoft BI for the visualization of data. We also hope to use it for machine learning as it's very powerful, but at the moment, we are trying to get authorized for reporting and analysis.

What is most valuable?

It's similar to Excel, but it's much more powerful than Excel. I love the unlimited number of rows that can be processed, the grant server application, and the strong security.

It produces a very nice picture — very nice graph managers that are very attractive.

The way you prepare your reports is very intelligent and intuitive. 

It's very easy to operate and the dashboard is great.

For how long have I used the solution?

I have been using this solution for a few months now.

What do I think about the stability of the solution?

Microsoft BI is stable, but I cannot comment on the stability as we haven't yet used it for a big project.

How are customer service and technical support?

The customer support is excellent. We get perfect support and it is regional — not only in our country, but there is also regional representation from Microsoft's so-called architects; they are very good professionals who help us with whatever we require.

How was the initial setup?

Currently, we are in process of implementing this solution on my computer. I installed the Microsoft Power BI desktop application very easily and started my training. I didn't experience any difficulties.

I collected information from several sources and it's been working well — I am happy with this software.

I needed about 15 minutes to install the desktop application. The other portion is web-based, so I haven't gotten to that yet.

What's my experience with pricing, setup cost, and licensing?

Microsoft BI is not very cheap. A premium license costs roughly 5,000 euros a month.

What other advice do I have?

I would absolutely recommend this solution to other interested companies.

Overall, on a scale from one to ten, I would give Microsoft BI a rating of eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager: ICT Compliance at DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION
Real User
Top 20
Nov 12, 2020
Relatively new, stable, and scalable
Pros and Cons
  • "It's a pretty scalable product."
  • "The solution is quite stable; I'd call it reliable, as it doesn't crash or freeze and I can't recall bugs or glitches happening."
  • "The product could have better analytics capabilities."
  • "The initial setup is pretty complex. It's not straightforward or simple."

What is most valuable?

The solution is stable.

It's a pretty scalable product.

Overall it's a good product. It is still rather new, therefore, for now, it's still a learning curve as we get used to all of the features and capabilities.

What needs improvement?

The charting tool could be improved.

The product could have better analytics capabilities.

The initial setup is not straightforward.

For how long have I used the solution?

I've been using the solution for five months.

What do I think about the stability of the solution?

The solution is quite stable. I'd call it reliable. It doesn't crash or freeze and I can't recall bugs or glitches happening.

What do I think about the scalability of the solution?

The solution is scalable. If your organization needs to expand it, it shouldn't be a problem to do so.

We have about five people on the solution, however, we don't have it fully functioning just yet.

Which solution did I use previously and why did I switch?

I did not use a different solution previously before the implementation of this product. This is the first solution we've used for these purposes.

How was the initial setup?

The initial setup is pretty complex. It's not straightforward or simple. You need to be a bit of an expert in order to handle it, and I am, unfortunately, not an expert. If you had more experience with it, you might find it easier than I did.

What's my experience with pricing, setup cost, and licensing?

I was not involved in the pricing or procurement process of the solution. I'm not sure how licensing works of the overall cost of the solution on a monthly or yearly basis. It's not part of my day-to-day.

What other advice do I have?

We're just a customer. We don't have a business relationship with Microsoft.

I'm not sure which version of the solution we are using. It may be the latest.

On a scale from one to ten, I'd rate it at an eight. We've been pretty happy with it, even though it is quite new to us.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.