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it_user511203 - PeerSpot reviewer
Engineering Senior at a financial services firm with 1,001-5,000 employees
Real User
Creating objects and reports is easy. The product reduces the burden on developers.

What is most valuable?

  • In-memory cubes (aka Intelligent Cubes)
  • Intelligence Server capabilities (SQL/analytical/etc. engines)
  • Web
  • Developer

Creating objects/reports in MicroStrategy is quite easy and is one of the main reasons for its success. The product also allows non-technical folks to create reports/dashboards with relative ease, which would explain its high adoption rate.

How has it helped my organization?

With MicroStrategy, organizations can allow their end-users to create their own ad-hoc reports/dashboards/visualizations, which greatly reduces their dependence on a dedicated development team. While a development team is still necessary for designing the schema and long-term solutions, this product reduces the burden on developers by empowering end-users to be self-sufficient.

What needs improvement?

The administration tools (primarily System Manager, Enterprise Manager and Operations Manager) need a major overhaul. These tools are generally used by MicroStrategy administrators to monitor the usage and bottlenecks in the system.

Enterprise Manager is one tool which is provided out-of-the-box by MSTR. It's basically a pre-built MSTR project with reports/dashboards to monitor usage at the user, project and system levels. This is primarily useful to see which objects are used most frequently and which reports need to be modified for improved response times, etc. Setting up Enterprise Manager can be cumbersome and it's a buggy product. A ground-up redesign of the EM project would be ideal. It is still a very powerful tool for its current design.

System Manager is also buggy (various workflows don't work as expected, documentation is lacking, etc.).

Operations Manager was a tool that MSTR released a couple of versions ago, but it was riddled with issues (a lot of errors during setup mainly). I believe OM has been scrapped in newer releases, if I'm not mistaken.

For how long have I used the solution?

I have used it for 6+ years.

Buyer's Guide
MicroStrategy
December 2024
Learn what your peers think about MicroStrategy. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

What do I think about the stability of the solution?

While the core feature (Intelligence Server) does encounter stability issues on rare occasions, it's still a very stable product.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. MicroStrategy has been quite friendly when it comes to scalability.

How are customer service and support?

I would rate technical support 8/10. I used to work in tech support at MSTR. It is a very well-run department; very efficient, lots of smart and hardworking people (from technical and non-technical backgrounds). The support engineers aren't always given all the tools necessary to do their jobs and sometimes; they're working with certain black-box components, which makes troubleshooting very difficult. This in turn can increase the case/issue resolution times. But these are only a small percentage of all cases. All things considered, it's a terrific department/team to work with as an employee and customer.

Which solution did I use previously and why did I switch?

We have always used MicroStrategy.

How was the initial setup?

The initial setup is straightforward but can get complex as the requirements change. The product is quite flexible when it comes to accommodating special requirements.

What's my experience with pricing, setup cost, and licensing?

Before purchasing licenses, be absolutely sure about the number of users that will be using the product. This will be useful when deciding to go with a named-user license (better for a small user base) or a CPU-based license (better for a large-er user base).

Which other solutions did I evaluate?

I wasn't involved in evaluating the various options. I joined when the decision was made to go with MicroStrategy.

What other advice do I have?

Make use of their manuals and user community. There's a vast amount of knowledge out there in their community.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Data Visalization Architect at MSD
Real User
You can copy panel stacks inside RS documents and attach images directly to a dashboard. The developer should be completely redesigned.

What is most valuable?

Recovering session finally works for all report types. Also, fundamental issues with ODBC causing involuntary restarts has been resolved. It has a couple of very useful end-user and developer features, such as copying panel stacks inside RS documents and the ability to attach images directly to a dashboard. They are pretty useful.

How has it helped my organization?

End users are able to work more on their own, so it lowers the cost of BI department.

What needs improvement?

The developer is a long-ago obsolete tool. Its interface and functions should be completely redesigned. The fact is not only is the user interface far obsolete (for more than 10 years), it is also quite often repeating tasks like dragging because it handles the actions incorrectly (like moving objects from report objects are to a grid). Also, it does not work properly when the resolution is too high, and the integration architect tool is far from being bug free.

They are working on a new tool with codename Workstation so we will see.

For how long have I used the solution?

I have used it for three months.

What do I think about the stability of the solution?

We encounter fewer stability issues now (version 10.3 hf2); before that, there were pretty serious issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is getting better; there has certainly been progress over the past year, but it still could be so much better.

Which solution did I use previously and why did I switch?

We switched because MicroStrategy is the most-advanced and feature-rich tool.

How was the initial setup?

Each release (even a minor one) is unique, so initial setup is definitely complex; each installation has its own specifics.

What's my experience with pricing, setup cost, and licensing?

Negotiate at least a 30-40% discount.

Which other solutions did I evaluate?

We also evaluated SAP BusinessObjects and Tableau.

What other advice do I have?

Get a person who has some skill and has already done several installations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
MicroStrategy
December 2024
Learn what your peers think about MicroStrategy. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
it_user807420 - PeerSpot reviewer
BI Analyst Manager at a insurance company with 10,001+ employees
Real User
We leverage it, not only for reporting but for analytics and geospatial reporting
Pros and Cons
  • "We leverage it, not only for reporting but for analytics and also for geospatial reporting."
  • "In the past, when we had so many legacy systems, with Cognos and others, it was took multiple steps to get what we wanted. Now, it's a seamless integration. We can connect directly, in the form of In-Memory Cubes or live-publish cubes, to the data warehouse, and blend in the data with big data. Not only relational databases, but we can also integrate other third-party files, and create a single-source software."
  • "It keeps BI in the hands of everyone, rather than a developer or an analyst."
  • "Now we can collaborate, in real time. In the past we had to wait for our business partners say if a visualization looked good or sufficed for their requirements. There was no real-time decision making. Now, with Dossier, it will accelerate the velocity of decision making."

    What is our primary use case?

    We use it mostly for business intelligence reporting, especially in personal lines of insurance, because of its pattern processing and other good functionalities, its key capabilities. It's a customer-friendly tool, especially with the Dossiers. And in the past we have had Visualization Galleries. So we leverage it, not only for reporting but for analytics and also for geospatial reporting.

    In terms of its performance, when compared with other products that we have, Cognos, QlikView, Tableau, I would rate MIcroStrategy number one in the above terms.

    How has it helped my organization?

    Definitely in the past, when we had so many legacy systems, with Cognos and others, it was took multiple steps to get what we wanted. We used to extract data from Cognos, pointing to any database, load the data into Access databases, and then some BA or system analyst used to create reporting out of it. 

    But now, it's a seamless integration. We can connect directly, in the form of In-Memory Cubes or live-publish cubes, to the data warehouse, and blend in the data with big data. Not only relational databases, but we can also integrate other third-party files, and create a single-source software. So, from that perspective, especially in personal insurance, it keeps BI, business intelligence, in the hands of everyone, rather than a developer or an analyst. Now mostly everyone in our area, the travelers, they have self-service.

    What is most valuable?

    Reporting for everyone; anyone from the customer, analyst, analytics, we have BAs. Everyone can use it because of Dossier and, in the prior versions, we have Visual Insights. It's custom-friendly, we can blend in a lot of data, single source software.

    In 2018 I expect the capability we will use will be Dossier. That is story boarding. Because in late 2016 and early 2017, no other tool had this kind of story boarding, storytelling feature. Our CIO called for a PoC. There was a tool which was rated highly by industry reviews, which plays story data. We did a PoC. And although we liked the story boarding feature, thereafter, the things that we had to do behind the screens for the story boarding, we didn't like, we liked MicroStrategy more.

    Now we can collaborate, in real time. In the past we had to wait for our business partners say if a visualization looked good or sufficed for their requirements. There was no real-time decision making. Now, with Dossier, it will accelerate the velocity of decision making.

    The other thing is, now we have Workstation and Desktop on the client side. I think that will speed up some development activities.

    What needs improvement?

    The 10.4 release is the biggest. I want to play with it to see what else I might want.

    Dossier is the thing we were missing previously.

    What do I think about the stability of the solution?

    Stability is very good. From stability, from usability, from adoptability for the end user. They're quickly adapting the new MicroStrategy features, functionalities. It's seamless for our users. It's a seamless integration.

    What do I think about the scalability of the solution?

    No issues with scalability. Whenever we have any technical challenges or something we don't know how to, how to integrate, we engage our partners, we reach out to MicroStrategy, and they send their technical support to assist us.

    How are customer service and technical support?

    Tech support is definitely knowledgeable. We have worked with them since 2010.

    Which solution did I use previously and why did I switch?

    We prefer having the analytic capabilities in a single platform like MicroStrategy, rather than many solutions. That is one of the main reasons why, in 2012, we switched to MicroStrategy. 

    Prior to that we had Cognos. To do report design we used to go to Report Studio, for analysis, Analysis Studio, for cubes different front-end applications. And it was so confusing. Now with MicroStrategy as a single-source software and single platform, we can do anything. Not only reporting and analysis; everyone can go to one single location and get what they want. So that is one of the primary reasons we have moved to MicroStrategy.

    In the past, I'm talking about 2012, during that time period, we spent a lot of money and a lot of our budget - we allocated something like 20% or 30% for new users to be trained on Cognos and other applications, because there was no single platform. But when we saw MicroStrategy it was a single platform. So we quickly decided, a major decision: Going forward, for any strategy projects, we'll use MicroStrategy.

    How was the initial setup?

    I was not involved in the initial setup but I have upgraded three versions so far. Upgrading has been straightforward.

    What other advice do I have?

    Regarding MicroStrategy Mobile, we have some PoCs which will kickstart in few weeks.

    Important criteria when selecting a vendor include

    • technical support
    • reliability
    • transparency.

    I would give the solution a seven out of 10 for now. I need to play with Dossier and other key capabilities, because initially I did a PoC in 2016-17. It went well when compared to the other products, but it was not sufficient for our requirements. But I went to a few sessions here at MicroStrategy World 2018, yesterday and today and it looks pretty cool. It seems they have improved a lot in the last two years. So I need to play with it more, to see what the footprint in geospatial is like.

    Start small and know your goals. Don't try to solve the world.

    That is what everyone seems to say. Last year I went to a Big Data conference because we have some Teradata relational databases. Most of the companies, because Teradata is expensive, they want to move to Big Data. And that's what they said too: "Hey, don't try to solve the world, start small. Know what you want to achieve and put together a great team, a great project manager, who can provide realistic information at the right time, rather than at the end of the project."

    Those are the key things: the right people, first; the right scope, and start small.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Consultant at a financial services firm with 501-1,000 employees
    Consultant
    Microstrategy “Data Science to Business Value”

    When a customer wants to implement BI, there are lots of options available in the market to choose from. The decision depends on various parameters such as scale of implementation, costing and performance. They can either go with the open source options, or they can plan towards a paid BI tool. The decision can also be driven based on strategic factors of the company. I personally don’t believe in tool agnostic approach, I feel every customer has his own BI needs and has some specific requirements. No tool in this world can meet each one of these requirements, but in my experience MicroStrategy provides a complete product, which meets most of the customer requirements. This would be my first product review on a Business intelligence tool “MicroStrategy”

    MicroStrategy is a solution provider for enterprise software platform on business intelligence.When we talk about MicroStrategy the first thought that comes into my mind is the core focus of the company, which is to deliver Business intelligence solutions, unlike other companies, which have their focus on different horizons. This, according to me, is the core strength of MicroStrategy as a company. Mike Saylor (CEO) gave similar insights in the MicroStrategy World conference. According to him the biggest advantage of MicroStrategy as a company is that they are the largest independently owned BI platform. There are lot of companies in the market who acquire small firms to improve their technology and product,but MicroStrategy is not one of them. The fact that MicroStrategy has resisted the temptation to build a technology portfolio through acquisitions has become their core strength. They always believed in their core framework and everything was developed by their own team. According to the BI Survey 12, conducted by German-based Business Application Research Center (BARC), MicroStrategy has received the highest ranking in numerous KPIs (Key Performance Indicator) such as total Performance, user Recommendation, mobile, query performance, data volumes and big data.With the release of 9.4.1 they have integrated various current technologies with PRIME to support ultra fast processing of data.

    MicroStrategy has a deep market penetration and is regularly used for industry level solutions in different domains such as Retail, Healthcare, Banking, Manufacturing, Social Media etc. There are lots of key advantages of using MicroStrategy which I will elaborate verbosely.

    • Core functionality and Ease for Development- Having worked on different reporting platforms, I feel that most of the functionality is directly available out of the box in MicroStrategy. MicroStrategy platform supports distributed development so many developers can work on the project at a given time. Most of objects are reusable and there definition can be reused across other business areas. It also has extensive control on formatting of reports / dashboard. It supports as many number of databases and next generation database along with multi sourcing. The security architecture of MicroStrategy makes designing and implementation very powerful. You can have row level, object level, application level, and all different forms of security. Any developer with a fair amount of development experience in MicroStrategy would be able to list down product features and limitations. Although limitations of the tool are not much but there are functionalities which can be handled using SDK.
    • Visual Data discovery-For any BI tool, the ease-of-use is very important along with the sophisticated analytics which can be presented using the best visualization framework. As the size of data is increasing day by day, this is not going to decrease in the near future as well. It has become very important for a BI to analyze these enormous data volumes in a best representable format. Data visualization is driving demand in the business intelligence (BI) market because it's intuitive and accessible to business users who aren't schooled in query languages or statistical analysis. MicroStrategy has a strong stand in these areas due to large number of visualizations in their library. This separates MicroStrategy, as a tool, for visual exploration from other competitors. Features like flash widgets and interactive flash PDF export make it very versatile tool. The advance dashboards visualizations make the dashboard appealing and are best way to represent data in a more intuitive format.
    • Impromptu BI- There are customers in the market who look for Impromptu BI as a solution for their BI needs. MicroStrategy provides a solution called as visual insights which meets this purpose and is best suited for such cases. MicroStrategy Visual Insight empowers you to discover insights from your data using compelling visualizations. Users can use any of the out of the box Visualizations or they can create their own custom Visualizations using SDK. Once the base cube is developed it hardly takes 10-20 minutes to create visualizations for the analysis and this is what most business users want these days. They are the people who understand their data and want to play around with the data. Other than visual insights there are solutions developed using Object prompt where user has an option to select what they want to view in a report. This makes MicroStrategy stand out in front of other competitors.
    • Mentoring and support offering-For any business intelligence tool the level and depth of customer support is becoming increasingly critical as BI becomes more integrated into organizations’ operations. Better product support results in higher application success rates and helps to ensure customers get full value from their Investments. MicroStrategy on that note has one of the best customer support offering in the industry. This helps you to report your issues and business cases enhancements to MicroStrategy which can be taken into consideration for the subsequent release/hotfix/patch depending on your business impact. The support offering also helps in providing solutions to MicroStrategy developers and Administrators for the issues they face during the development. Striving to maximize the business benefits of a MicroStrategy one should prioritize customer support strategy. Apart from the excellent customer offering MicroStrategy hosts customer trainings events at different Geographic locations as it is important to keep decision makers across the company educated on the tool. End user training and mentoring is very important for success of any BI tool. MicroStrategy also hosts their annual user conference called as “MicroStrategy world” which consists of lot of sessions; it is also a good opportunity for individuals looking for more networking opportunities in MicroStrategy.
    • Performance and stability- MicroStrategy provides unmatched Performance and Stability on a Consolidated BI Platform
    • Social media and big data- MicroStrategy is one of the first vendors to certify integration with Amazon Redshift. MicroStrategy constantly demonstrates leadership and innovation in both major dimensions of Big Data analytics. They are one of the leading innovators in big data space. When we talk about BI, social media analytics cannot be neglected. Many market research firms rely on data from social media like Facebook, Twitter and LinkedIn to get some insights. MicroStrategy’s social intelligence platform includes a number of applications that help enterprises harness the power of social networks for marketing and e-commerce.
    • MicroStrategy Mobile- Michael Saylor who is the founder of MicroStrategy has also written a book called “The Mobile Wave: How Mobile Intelligence Will Change Everything” and I believe that its Saylor’S vision on the Mobile technology that has made MicroStrategy to grow on the Mobile Side. The Mobile App Platform transforms business intelligence reporting from paper or the desktop, to the mobile device. Workers are no longer chained to their desk, or reliant on paper-based documents that are obsolete by the time they reach their target audience. Mobile applications provide functionality that is unmatched by paper or a web browser. MicroStrategy has created some really amazing apps for IOS and Android users. They also have a program called Mobile Quick strike for 10 days where they would come up with a fully functional app. It gives customers the confidence in the overall strength of the tool. MicroStrategy’s mobile intelligence platform helps companies and organizations build, deploy, and maintain mobile apps across a range of solutions by embedding intelligence, transactions, and multimedia into apps.
    • Integration and certification with other platforms- MicroStrategy tool is certified with various reporting databases and platforms which makes it easily usable across the organizations. MicroStrategy team adds new certification and support with every release of the product.

    Although every tool has some limitations, MicroStrategy is no exception. I will list down a few:-

    • Sometimes it can be hard to quantify the ROI (return on investment) on software as the returns come indirectly through the better informed workers and decision makers across the company. The tool can be of limited use for some companies. MicroStrategy system still cannot be afforded by most of the companies. When they plan to buy this product they have various purchase options wherein the cost would be around some hundred dollars per user if they plan to go for a user based license or it can go as high as a million dollars for a CPU based license depending on the performance they want from their system. Although, in the past few years MicroStrategy has started modifying their services towards medium and small sized industries, but the fact is that many of such firms do not consider them to be highly essential as its hard to quantify the ROI.This stands true for other paid tools as well and that is the reason open source tools are getting some market share these days
    • Having worked as a developer on MicroStrategy I see Impact Analysis as a pain point area in MicroStrategy. MicroStrategy is an object oriented tool and in this world of business, change is something which is inevitable, so in case there is a request for change and you need to find the impact of the object in MSTR, it does a recursive search and doesn’t give the list of objects in one view which makes very difficult for any developer to know the overall impact of the object inside a big project implementation. Unlike other BI tools which list down all the objects dependent on a particular object in a single view which can be exported into excel for tracking the change and validation of test cases.
    • Version control is not a strong point for MicroStrategy and I feel there is a scope of improvement in this area.
    • Development in MicroStrategy is done mostly using desktop though they have included lot of features with their latest release in web but I feel full support of web based development is important and would improve with the future release.
    • A pain point for some organizations these days is to find a good MicroStrategy resource. Getting a Cognos/BO/OBIEE expert from the IT market is comparatively easier than finding a good MicroStrategy resource.

    These are some advantages and disadvantages of the tool.Compared to the advantages the disadvantages are some minor improvements which i feel would be taken care in future releases. I haven’t listed granular details as I wanted to keep this review at a high level for product understanding. There are lots of features which one can explore. When you do the contemplate MicroStrategy is a great product over all. To conclude you should never forget "Owning a supercomputer gives you a special feeling but the question is, Are you really using it for what it is intended to?”

    Hope this review helps customers who are preparing their BI strategy. In case you need more insights, or you are planning for a BI implementation and have some questions do write to me on my Email. I would be more than happy to help.

    Disclosure: The company I work for is partner with Microstrategy

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user395070 - PeerSpot reviewer
    it_user395070Works at a tech company with 51-200 employees
    Real User

    thanks for the great information on visual data & bigadata

    See all 3 comments
    PeerSpot user
    Consultant at a financial services firm with 501-1,000 employees
    Consultant
    MicroStrategy Mobile BI- “Smart Analytics using Smartphone’s”The day

    MicroStrategy Mobile BI- “Smart Analytics using Smartphone’s”

    The day is not too far when everyone on this planet will stand connected. With another five billion people set to become a part of mobile users community, the digital revolution promises to redefine and improve lifestyle in terms of productivity, health, education and myriad other avenues of the physical world. The introduction of this small, compact but empowering device has undoubtedly filled in the digital divide across the globe. Mobile computers are spreading faster than any other consumer technology in history. Mobile telecom has been witnessing a decade of depreciation in prices of devices as well as calling rates, making wireless services affordable for masses.

    In the year 2007, the average price of a phone was $120 and is continually falling; analysts predicted that the consumer market for mobile phones has reached its saturation as everyone who could afford one had one. Revenues from mobile handset sales have been doubled since 2007. Today, one can own a smart phone with all the high-end features for as low as $60. More and more people are getting their hands on the latest phones available in the market. The major implication of mobile phones whether it be a feature phone, smart phone or tablets lies in its connectivity. More than eighty percent of the world population remains underserved that present’s immense potential for mobile telecom to provide the much-needed connectivity. An array of value added services to trigger another technological revolution in developing countries. Just as consumers in the developing world skipped from traditional landlines to cell phones, they are soon going to skip large PC screens to land on tablet, Smartphone’s and the feature rich phones capable of running internet given the fact that most of the people in developing countries have their first web experience through a mobile. A whole new era of convergence towards devices is being witnessed as PC makers and electronics makers turn to manufacturing mobile devices. This would take care of their dwindling revenues and add another promising stream of revenue to their portfolio of businesses. Microsoft acquired Nokia, Intel has come out with a new series of smart phones called Xolo, similarly Intex and Lenovo have launched mobile devices, yet another instance is HCL 'Me' tablets by HCL. Among electronic manufacturers Panasonic and Videocon are some companies considering mobile device segment very aggressively.

    The business opportunities in the Smartphone arena are endless. From the makers of the Smartphone to wireless service providers to tiny application developers, all are in a relentless pursuit to squeeze every cent out of this technological gold rush. Wireless carriers make money at a greater scale. Globally 900 of them make 1.3 trillion dollar in revenue each year; about four times the revenue of major technological providers such as Apple, Google, Microsoft and Intel combined. Micromax, India’s only indigenous Smartphone maker has successfully established a

    reputation for itself in its home country and is now trying to take on the international market by signing Hollywood starlet Hugh Jackman, as its brand ambassador. Application developers have a smaller proportion of share. Mobile advertising brings about$9 billion as of now. But here is where the opportunities lie. Over sixty percent of people access Facebook from their phones and tablets. WhatsApp, a US made messaging app has 300 million users worldwide, out of which 20 million users are in India. WeChat, a messaging app by Chinese company Tencent has over 200 million users. This is where there is a latent need for ‘Business Intelligence’ providers. All these apps are not just restricted to smart phones and tablets, a huge chunk of feature phone users are being seen as an explored market. For instance apps like FB, Nimbuzz are developing Java versions to serve this set of customers who would slowly mature on a technology adoption curve and shortly become Smartphone users. Mobile phones are not just voice any more, they can deliver over and above one's imagination. Gesture control, robotics, connected homes, navigation, task management, virtual wallet and what not. Mobiles have not just impacted lives personally but much more professionally. Workplaces have not remained intact of this mobile revolution.

    MicroStrategy, a leading BI tool is relentlessly betting on mobile Business Intelligence Apps. Saylor who is the founder of MicroStrategy has also written a book called “The Mobile Wave: How Mobile Intelligence Will Change everything” and I believe that it’s Saylor’s vision on the Mobile technology that has made MicroStrategy to grow on the Mobile Side. The Mobile App Platform transforms business intelligence reporting from paper or the desktop, to the mobile device. Workers are no longer chained to their desk or reliant on paper-based documents that are obsolete by the time they reach their target audience. This is a leading innovation, imagine your organization printing dozens of stock ledger reports every day and maintaining those paper copies. This caused a lot of wastage of resources; not even that imagine you as a CEO of a company who is scrolling through those pages every day. A complete transformation in people’s lives by what I call the 3E’s; Everyone, Everything, Everywhere. There is a big moat for BI companies in Mobile Advertising. Market penetration has significantly increased with the Mobile era. As an example of mobile Internet growth, you could see that increasing number of people use their mobile and tablets rather than their personal computer to connect to the Internet. Mobile business intelligence application can take huge benefit from this considering a lot of companies earn their revenue through advertisements. These companies become the ideal customers for Mobile BI as they would be interested to see such analysis. In this way Mobile is helping them with new opportunities to reach out engage and connect to more people; in highly relevant contexts and environments. However, there is a big problem visavis opportunity in mobile advertising. Facebook, which now has 60 percent of its login from mobile and tablet devices, is limited to small screen for its ad revenue. Hence, in order to boost their income many small app development companies will be in a dire need of more targeted marketing. Mobile analytics companies, such as MicroStrategy, can have a unique selling proposition here by creating a lot of values for application developers

    Mobile applications provide functionality that is unmatched by paper or a web browser. Smartphone’s and tablets allow Internet and its digital affordances to flow into every hand, everywhere, in every circumstance. MicroStrategy has created some really amazing apps for IOS and Android users. They also have a program called ‘Mobile Quick strike’ for 10 days where they would come up with a fully functional app. It gives customers confidence in the overall strength of the tool. MicroStrategy’s mobile intelligence platform helps companies and organizations build, deploy, and maintain mobile apps across a range of solutions by embedding intelligence, transactions, and multimedia into apps. Having worked on different reporting platforms, I feel that MicroStrategy holds a distinct advantage by making most of the out of box functionality directly available to its users in a lucid development framework. MicroStrategy Mobile platform supports distributed development for many developers to work on a project at a given time. Most of the objects are reusable and their definition can be reused across different business areas. For any BI tool, the ease of use is very important along with the sophisticated analytics which can be presented using the best visualization framework. It has become very important for a BI tool to analyze these enormous data volumes in the best representable format. Data visualization is driving demand in the business intelligence (BI) market because it's intuitive and accessible to business users who aren't schooled in query languages or statistical analysis. MicroStrategy Mobile has a strong stand in these areas due to a large number of visualizations in their library. This separates MicroStrategy Mobile, as a tool, for visual exploration from other competitors.

    MicroStrategy Mobile can be a big game changer in all the Market areas. For instance imagine yourself shopping in Walmart, when you do the transaction an E-commerce software would capture the data which would then be processed using some ETL tool to create sophisticated analysis for Business Users. You might end up filling some consumer experience survey which would then be manually fed into some application for capturing consumer trends information. With the birth of this Mobile Intelligence imagine how all of this can be transformed using a single solution MicroStrategy BI. A transaction report replacing the E-commerce software in retail sector for every point of sale, an automated report to take surveys in iPad. This is a more engaging and interactive consumer experience and provides increased speed of delivery of actionable business information. This example can very well be related for an everyday customer and can be termed as everyday BI.

    For organizations like Banks that have data security as their prime focus. Everyone wants to have access to the data they need at all times, from any location, in order to make real-time decisions. While this is appealing it poses security and other troubles for tools to provide the level of access. MicroStrategy mobile App development framework gives you power to develop and deploy “In House” Organization specific apps. This is a big step towards data control and security as only employees would be able to see the critical data. For sectors like healthcare imagine a doctor taking advantage of this cutting edge technology on their iPad to study the current disease and medicine trends. His decision makes a big impact on the patient’s life.

    Now the interesting question why this Mobile BI is a very hot topic and why do you think MicroStrategy Mobile BI standout? The answer is simple, till now ease of use for end user was always the priority for BI tools and the reason smart phones and tablets are becoming so popular is because even a 4 year old kid could operate them. Hence the bottom line is the interface should be unique and simple which MicroStrategy Mobile pretty much achieved and is the reason for their success in this particular area.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1392336 - PeerSpot reviewer
    BI Architect/Admin at a pharma/biotech company with 10,001+ employees
    Real User
    Good subscription options, and excellent on mobile, but needs better visualization
    Pros and Cons
    • "The solution has excellent features available on mobile."
    • "The solution lacks good visualization. They should work on the user interface to make it more slick and modern."

    What is our primary use case?

    The solution is primarily used for customer management, Salesforce organization, and product purchasing analysis. 

    What is most valuable?

    The solution has excellent features available on mobile.

    Their subscriptions are very good.

    The solution offers us a strong SQL engine and enterprise tools.

    Overall, the solution offers a strong set of features.

    What needs improvement?

    The solution lacks good visualization. They should work on the user interface to make it more slick and modern.

    They could improve the maps they have on offer.

    There needs to be more customization in the SQL engine.

    The technical support on offer could be better.

    For how long have I used the solution?

    I've been using the solution for ten years.

    What do I think about the stability of the solution?

    The solution offers very good stability. We find it to be reliable. there aren't bug or glitches. There isn't freezing. It doesn't crash.

    What do I think about the scalability of the solution?

    The scalability the product offers is excellent. If a company want to expand outwards, they can do so with relative ease.

    How are customer service and technical support?

    The technical support is okay. It could use some improvement. We aren't overly satisfied with their level of service.

    How was the initial setup?

    The initial setup is not straightforward or complex. It has a moderate amount of difficulty.

    What's my experience with pricing, setup cost, and licensing?

    I cannot disclose our licensing costs due to privacy concerns.

    What other advice do I have?

    We're partners with MicroStrategy.

    We're using the MSQL 2019 version of the solution.

    I'd rate the solution seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    PeerSpot user
    Director Departamento Data Analitics at a wellness & fitness company with 1,001-5,000 employees
    Real User
    Incorporates a set of tools and utilities of incredible analysis that greatly facilitate the construction of elaborated reports

    What is our primary use case?

    I have been using MicroStrategy for the last 10 years in the health sector in private healthcare, designing reports and scorecards for healthcare and billing areas, with health indicators including monthly and annual accumulators compared to the last few years.

    I developed reports that were distributed daily by email to heads of departments and directors of hospitals of the company, with the information of each of them.

    How has it helped my organization?

    With the MicroStrategy reports, we got the directors of each hospital and each department to have daily information on the status of each center, with the time evolution, to make decisions based on real data and take corrective measures against trends in activity or billing, analyzing niches of activity or specialties that show seasonality.

    What is most valuable?

    MicroStrategy incorporates in itself a set of tools and utilities of incredible analysis that greatly facilitate the construction of elaborated reports.

    The evolution of MicroStrategy in its latest versions facilitates the construction of objects, although it still allows the definition of schemes in the projects that give the reports a lot of functionality in navigation (drill-down), filters, ...

    What needs improvement?

    It is essential to have a good project partner in the beginning with MicroStrategy to be able to use their full potential. It is not a work tool that can be controlled in 2 days (triggers, attributes, derived metrics, transformations, etc) but I can assure you that there has not been any project that you have tried with MicroStrategy that has not been a success.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    Great!

    What do I think about the scalability of the solution?

    Good.

    Which solution did I use previously and why did I switch?

    No, I didn't. 

    What was our ROI?

    It is very difficult to quantify the possibility of having the information analyzed from a large company with data from the previous day and some in real time. For me, the ROI is total since the first report was sent.

    What's my experience with pricing, setup cost, and licensing?

    It is important to make an analysis of consumer users of reports that will interact with MicroStrategy because it is what most will condition the investment. It is necessary to take into account the training of the architects and designers of the project to try to internalize them since the dependence of a third party can be very expensive in the medium-long term.

    Which other solutions did I evaluate?

    No, we didn't. Currently, we have other tools that coexist with MicroStrategy (Power BI) but there are certain reports that by volume and functionality, we continue to develop them in Microstrategy.

    What other advice do I have?

    For me, it's the best tool for BI.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user807384 - PeerSpot reviewer
    Platform Data Visualization Architect at a pharma/biotech company with 10,001+ employees
    Real User
    The platform can be easily monitored. You have quite a good overview of tasks which are being run.
    Pros and Cons
    • "The platform can be easily monitored. You have quite a good overview of tasks which are being run."
    • "The mobile for MicroStrategy is the best of all the BI platforms. As a separate product for the mobile device, MicroStrategy is the entire BI platform. It is an enterprise solution, a separate unit, etc."
    • "I did not see any additional value of providing one button for installation on the whole platform if it was going to be installed for different servers. You would have to make customization every time. There was no additional value in an installer."
    • "We would really like to see MicroStrategy have some support teams based more in Europe, because for now it seems that there is one person for the whole CE region. That is not exactly what we would like to see. We do know that MicroStrategy supports most places, either in the US or India, but those are different time zones, people, and cultures."

    What is our primary use case?

    As it stands now, the primary use is just for utilization, the mobile device, and the reports which are built for it. There might be plans in the future for spreading the entire platform to other areas and divisions as well. 

    How has it helped my organization?

    The truth is that this is not about business impact, such as high reliability. This is something that can be perceived, but other features are more compelling, like visualizations, which have a possibility of utilization around mobile devices with great GUI. Those stories, which are built for them, are something that they can really utilize. 

    What is most valuable?

    The most important features are its enterprise-based features. The platform can be easily monitored. You have quite a good overview of tasks which are being run. Also, you can see the users who are logged into the platform. Also, the tasks that are not performing well, you can easily kill them. These are core features which are not as common in other BI platforms, like Tableau or Qlik. 

    In a few months, we will be distributing personalized alerts to users using mobile push notifications.

    What needs improvement?

    We hope the new tools will make a huge difference, especially considering the new workstation. We would like to see features that were introduced for the Operations Manager that have been discontinued. We would like to see those features somehow integrated into the Desktop Workstation tool. 

    From time to time, there is for a specific project and the focus is that the support is close to the HAPS. We had three HAPS and the fourth one is currently under construction. We would really like to see MicroStrategy have some support teams based more in Europe, because for now it seems that there is one person for the whole CE region. That is not exactly what we would like to see. We do know that MicroStrategy supports most places, either in the US or India, but those are different time zones, people, and cultures.

    What do I think about the stability of the solution?

    In early phases of the 10th release, there were some issues, especially on several OS types like Windows, but then it stopped. It has been resolved, especially the issues with the intelligence errors were kind of serious, but it turned out that after some time we received a patch which worked. It is definitely better than it used to be. 

    How is customer service and technical support?

    This is an area that could somehow improve, because the support was not exactly as responsive as we had hoped for. It is the reason why we utilized the MicroStrategy Community for solving these issues. 

    How was the initial setup?

    I did not do the initial setup for the mobile solution, because that was somehow developed by third-parties. Otherwise, I was hands-on for the initial 10th releases, like 10.2, 10.3, and even 10.4.

    In the beginning, it looked straightforward, but each of the releases had its own issue for some reason. I did not see any additional value of providing one button for installation on the whole platform if it was going to be installed for different servers. You would have to make customization every time. There was no additional value in an installer. 

    This should be an area MicroStrategy focuses on as well as the upgrade pads, especially Enterprise Manager and its statistics. This has always been an issue. Many of the reports were basically unusable. 

    Which other solutions did I evaluate?

    The mobile for MicroStrategy is the best of all the BI platforms. It has some drawbacks, but its functionality, if done by skilled developers, I am really not sure if there is anything better. Some people can consider, I would say dedicated mobile applications, for example, maybe SAP. Then, it is very nice for the end users as well. 

    However, as a separate product for the mobile device, MicroStrategy is the entire BI platform. It is an enterprise solution, a separate unit, etc.

    What other advice do I have?

    We are not using MicroStrategy's WriteBack capabilities, but it is something to be considered in the future, especially considering the fact that it is a unique feature that could be utilized. 

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
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    Updated: December 2024
    Buyer's Guide
    Download our free MicroStrategy Report and get advice and tips from experienced pros sharing their opinions.