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Consultant at a financial services firm with 501-1,000 employees
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MicroStrategy Mobile BI- “Smart Analytics using Smartphone’s”The day

MicroStrategy Mobile BI- “Smart Analytics using Smartphone’s”

The day is not too far when everyone on this planet will stand connected. With another five billion people set to become a part of mobile users community, the digital revolution promises to redefine and improve lifestyle in terms of productivity, health, education and myriad other avenues of the physical world. The introduction of this small, compact but empowering device has undoubtedly filled in the digital divide across the globe. Mobile computers are spreading faster than any other consumer technology in history. Mobile telecom has been witnessing a decade of depreciation in prices of devices as well as calling rates, making wireless services affordable for masses.

In the year 2007, the average price of a phone was $120 and is continually falling; analysts predicted that the consumer market for mobile phones has reached its saturation as everyone who could afford one had one. Revenues from mobile handset sales have been doubled since 2007. Today, one can own a smart phone with all the high-end features for as low as $60. More and more people are getting their hands on the latest phones available in the market. The major implication of mobile phones whether it be a feature phone, smart phone or tablets lies in its connectivity. More than eighty percent of the world population remains underserved that present’s immense potential for mobile telecom to provide the much-needed connectivity. An array of value added services to trigger another technological revolution in developing countries. Just as consumers in the developing world skipped from traditional landlines to cell phones, they are soon going to skip large PC screens to land on tablet, Smartphone’s and the feature rich phones capable of running internet given the fact that most of the people in developing countries have their first web experience through a mobile. A whole new era of convergence towards devices is being witnessed as PC makers and electronics makers turn to manufacturing mobile devices. This would take care of their dwindling revenues and add another promising stream of revenue to their portfolio of businesses. Microsoft acquired Nokia, Intel has come out with a new series of smart phones called Xolo, similarly Intex and Lenovo have launched mobile devices, yet another instance is HCL 'Me' tablets by HCL. Among electronic manufacturers Panasonic and Videocon are some companies considering mobile device segment very aggressively.

The business opportunities in the Smartphone arena are endless. From the makers of the Smartphone to wireless service providers to tiny application developers, all are in a relentless pursuit to squeeze every cent out of this technological gold rush. Wireless carriers make money at a greater scale. Globally 900 of them make 1.3 trillion dollar in revenue each year; about four times the revenue of major technological providers such as Apple, Google, Microsoft and Intel combined. Micromax, India’s only indigenous Smartphone maker has successfully established a

reputation for itself in its home country and is now trying to take on the international market by signing Hollywood starlet Hugh Jackman, as its brand ambassador. Application developers have a smaller proportion of share. Mobile advertising brings about$9 billion as of now. But here is where the opportunities lie. Over sixty percent of people access Facebook from their phones and tablets. WhatsApp, a US made messaging app has 300 million users worldwide, out of which 20 million users are in India. WeChat, a messaging app by Chinese company Tencent has over 200 million users. This is where there is a latent need for ‘Business Intelligence’ providers. All these apps are not just restricted to smart phones and tablets, a huge chunk of feature phone users are being seen as an explored market. For instance apps like FB, Nimbuzz are developing Java versions to serve this set of customers who would slowly mature on a technology adoption curve and shortly become Smartphone users. Mobile phones are not just voice any more, they can deliver over and above one's imagination. Gesture control, robotics, connected homes, navigation, task management, virtual wallet and what not. Mobiles have not just impacted lives personally but much more professionally. Workplaces have not remained intact of this mobile revolution.

MicroStrategy, a leading BI tool is relentlessly betting on mobile Business Intelligence Apps. Saylor who is the founder of MicroStrategy has also written a book called “The Mobile Wave: How Mobile Intelligence Will Change everything” and I believe that it’s Saylor’s vision on the Mobile technology that has made MicroStrategy to grow on the Mobile Side. The Mobile App Platform transforms business intelligence reporting from paper or the desktop, to the mobile device. Workers are no longer chained to their desk or reliant on paper-based documents that are obsolete by the time they reach their target audience. This is a leading innovation, imagine your organization printing dozens of stock ledger reports every day and maintaining those paper copies. This caused a lot of wastage of resources; not even that imagine you as a CEO of a company who is scrolling through those pages every day. A complete transformation in people’s lives by what I call the 3E’s; Everyone, Everything, Everywhere. There is a big moat for BI companies in Mobile Advertising. Market penetration has significantly increased with the Mobile era. As an example of mobile Internet growth, you could see that increasing number of people use their mobile and tablets rather than their personal computer to connect to the Internet. Mobile business intelligence application can take huge benefit from this considering a lot of companies earn their revenue through advertisements. These companies become the ideal customers for Mobile BI as they would be interested to see such analysis. In this way Mobile is helping them with new opportunities to reach out engage and connect to more people; in highly relevant contexts and environments. However, there is a big problem visavis opportunity in mobile advertising. Facebook, which now has 60 percent of its login from mobile and tablet devices, is limited to small screen for its ad revenue. Hence, in order to boost their income many small app development companies will be in a dire need of more targeted marketing. Mobile analytics companies, such as MicroStrategy, can have a unique selling proposition here by creating a lot of values for application developers

Mobile applications provide functionality that is unmatched by paper or a web browser. Smartphone’s and tablets allow Internet and its digital affordances to flow into every hand, everywhere, in every circumstance. MicroStrategy has created some really amazing apps for IOS and Android users. They also have a program called ‘Mobile Quick strike’ for 10 days where they would come up with a fully functional app. It gives customers confidence in the overall strength of the tool. MicroStrategy’s mobile intelligence platform helps companies and organizations build, deploy, and maintain mobile apps across a range of solutions by embedding intelligence, transactions, and multimedia into apps. Having worked on different reporting platforms, I feel that MicroStrategy holds a distinct advantage by making most of the out of box functionality directly available to its users in a lucid development framework. MicroStrategy Mobile platform supports distributed development for many developers to work on a project at a given time. Most of the objects are reusable and their definition can be reused across different business areas. For any BI tool, the ease of use is very important along with the sophisticated analytics which can be presented using the best visualization framework. It has become very important for a BI tool to analyze these enormous data volumes in the best representable format. Data visualization is driving demand in the business intelligence (BI) market because it's intuitive and accessible to business users who aren't schooled in query languages or statistical analysis. MicroStrategy Mobile has a strong stand in these areas due to a large number of visualizations in their library. This separates MicroStrategy Mobile, as a tool, for visual exploration from other competitors.

MicroStrategy Mobile can be a big game changer in all the Market areas. For instance imagine yourself shopping in Walmart, when you do the transaction an E-commerce software would capture the data which would then be processed using some ETL tool to create sophisticated analysis for Business Users. You might end up filling some consumer experience survey which would then be manually fed into some application for capturing consumer trends information. With the birth of this Mobile Intelligence imagine how all of this can be transformed using a single solution MicroStrategy BI. A transaction report replacing the E-commerce software in retail sector for every point of sale, an automated report to take surveys in iPad. This is a more engaging and interactive consumer experience and provides increased speed of delivery of actionable business information. This example can very well be related for an everyday customer and can be termed as everyday BI.

For organizations like Banks that have data security as their prime focus. Everyone wants to have access to the data they need at all times, from any location, in order to make real-time decisions. While this is appealing it poses security and other troubles for tools to provide the level of access. MicroStrategy mobile App development framework gives you power to develop and deploy “In House” Organization specific apps. This is a big step towards data control and security as only employees would be able to see the critical data. For sectors like healthcare imagine a doctor taking advantage of this cutting edge technology on their iPad to study the current disease and medicine trends. His decision makes a big impact on the patient’s life.

Now the interesting question why this Mobile BI is a very hot topic and why do you think MicroStrategy Mobile BI standout? The answer is simple, till now ease of use for end user was always the priority for BI tools and the reason smart phones and tablets are becoming so popular is because even a 4 year old kid could operate them. Hence the bottom line is the interface should be unique and simple which MicroStrategy Mobile pretty much achieved and is the reason for their success in this particular area.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Alexandra  Misios - PeerSpot reviewer
Data Engineer at a tech services company with 1,001-5,000 employees
Real User
Great offering for data analysis with helpful technical support and stable
Pros and Cons
  • "It is a great tool and has the best offerings for doing data analysis."
  • "The pricing could be lower because it is costly."

What is our primary use case?

We use it for statistics for our customers.

What is most valuable?

The solution makes it easier for self-service.

What needs improvement?

The pricing could be lower because it is costly. They could also provide some features that Tableau offers. Microsoft has development features regarding schema objects and some integrations.

Tableau is more user-friendly, and MicroStrategy could improve specific visualizations, short card metrics, graphs and functionalities. In addition, it would be good to have year-to-year comparisons using transformations.

For how long have I used the solution?

We have been using this solution since 2007. We are using the latest version, and we always update the versions. We use on-premises and are currently shifting to Google Cloud Platform.

What do I think about the stability of the solution?

It is a very stable solution. However, the tool could have easier optimization. We are used to creating cubes, but if the query is too large, our administrators in the databases abort the query. That is why we need to be able to optimize and have a good response time.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The technical support is helpful. They are testing some issues regarding the metadata when one of the columns gets duplicated. They take the schema for us and divide it. It takes a while, but they help us because it is hard for us to do it ourselves.

Which solution did I use previously and why did I switch?

Our clients use Tableau, QuickView and PowerBI, but we use MicroStrategy at our company.

How was the initial setup?

Our infrastructure department takes care of the implementation. There are some drawbacks to the shift. MicroStrategy is also scaling.

What other advice do I have?

I rate this solution a nine out of ten. It is a great tool and has the best offerings for doing data analysis. In addition, it offers some features that are better than Tableau and Data Studio.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
MicroStrategy
February 2025
Learn what your peers think about MicroStrategy. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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PeerSpot user
Project Manager at a tech vendor with 1,001-5,000 employees
Vendor
We can create a single report/dashboard from multiple data caches (Cubes)
Pros and Cons
  • "Cube performance and easy integration with third-party tools/products, are valuable features."
  • "Data writeback, and on-the-fly predictive analysis results from R and Python could be improved."
  • "With Cube partition (v10.1 and above) scalability has not been an issue, but the Cube publish time, and temporary space consumption while the Cube is being published, has almost doubled during implementation of Cube partition."

What is our primary use case?

Predictive analysis with R, reporting and dashbaords.

How has it helped my organization?

With the advent of the partitioning concept in Cube partitioning, predictive analysis with visualizations, our organization is able to win back customers and customer appreciation.

What is most valuable?

  • Its Cube performance
  • Can be easily integrated to D3
  • Can be easily integrated with third-party tools/products

What needs improvement?

Data writeback, and on-the-fly predictive analysis results from R and Python.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Cube publish time exponentially increases with MicroStrategy Cube size. Also, it has been observed that the Cube data gets unloaded from MicroStrategy's Cube cache resulting in reports and dashboards being impacted, having no data when executed.

What do I think about the scalability of the solution?

With Cube partition (v10.1 and above) scalability has not been an issue, but the Cube publish time, and temporary space consumption while the Cube is being published, has almost doubled during implementation of Cube partition.

How are customer service and technical support?

I would rate tech support seven out of 10, in terms of response and issue resolution.

Which solution did I use previously and why did I switch?

We used SSRS reports, but the performance and visualization were always an issue.

How was the initial setup?

Initial setup is bit of complex, this being an enterprise tool. It has three main components: Desktop, Web development, and Intelligence Server, and each has to be installed separately.

Which other solutions did I evaluate?

Before going ahead with MicroStrategy, we evaluated Tableau and QlikView, but in terms performance, data handling, and stability, we found this product scored highest. In fact, Tableau and QlilView are less stable and in no way match the Cube (cached data) functionality offered by MicroStrategy. A single report/dashboard can be created by pulling information from multiple cached data (called Cubes).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user807348 - PeerSpot reviewer
Software Development Management
Real User
It has a robust, analytical platform that we use for self-service analytics
Pros and Cons
  • "​Technical support is knowledgeable. The right person gets back to us whenever we email them."
  • "It definitely impacts people, who are excited to use it."
  • "Sometimes, it has become too complex to upgrade and adjust to the ecosystem.​"
  • "Needs more visual essence and connectors for the ecosystems, which would be easy to use."
  • "Scalability is something which will need to be improved when it goes to a bigger audience."

What is our primary use case?

Our primary use case is to use for the self-service analytics and data sense, mostly in terms of the analytical platform.

How has it helped my organization?

We cannot measure in terms of values or pounds. However, it definitely impacts people, who are excited to use it.

We are looking forward to distributing personalized alerts to our users using the native mobile push notification systems. We will also eventually configure our mobile apps to work offline.

What is most valuable?

  • Visual Insight; now Dossiers
  • Its robust, analytical predictor
  • How we can enable program leaders, so they can be enabled to do their own jobs rather than depending on IT.
  • We are using MicroStrategy's Writeback capabilities for retail.

What needs improvement?

Sometimes, it has become too complex to upgrade and adjust to the ecosystem in general.

Needs more visual essence and connectors for the ecosystems, which would be easy to use. Easy to use in corporate and to implement in the ecosystem, and not too complex in terms of implementing and enabling, then that is what we will do.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

Scalability is something which will need to be improved when it goes to a bigger audience. 

How are customer service and technical support?

Technical support is knowledgeable. The right person gets back to us whenever we email them. I would rate them as an eight out of 10, most of the time.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The initial setup is in-between straightforward and complex. It is not too complex.

What about the implementation team?

We did it on our own, but sometimes we had some challenges, such as you do not know how it will react. This is one of the things which comes with usability. We would try to reach out to technical support for their help when this happened.

What other advice do I have?

Most important criteria when selecting a vendor: We look for their capabilities, what they have developed, and what they are up to in terms of innovation and creativity. Mostly, we consider that if you are creative, you can do anything.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user803139 - PeerSpot reviewer
IT Consultant at a healthcare company with 1,001-5,000 employees
Consultant
We prefer having analytic capabilities in a single platform, because it is easier
Pros and Cons
  • "We prefer having the analytic capabilities in a single platform, like MicroStrategy provides, because it is easier. The customer gets used to one type of tool, then sticks with it."
  • "We have been using it mostly for grid reports and its exporting features."
  • "We have not invested nor are we planning to invest in MicroStrategy's mobile platform.​​"

What is our primary use case?

We use it mostly for the operational reporting. We also use it for the insurance claims and how to track them. 

The product is working fine. We feel they understand the healthcare system. 

How has it helped my organization?

The features of the product have definitely been beneficial. We do plan to roll out MicroStrategy Self-Service to our business teams.

We prefer having the analytic capabilities in a single platform, like MicroStrategy provides, because it is easier. The customer gets to use one type of tool, then sticks with it. The customers are looking for Geospatial in 2018, so that is where we will be using it.

What is most valuable?

We have been using it mostly for grid reports and its exporting features. We are going to start using the Geospatial, which is a new feature. We are also looking forward to the 10.9 and 10.10 features coming out. 

What needs improvement?

We have not invested nor are we planning to invest in MicroStrategy's mobile platform.

What do I think about the stability of the solution?

It is a very stable solution, meaning the application is very good. MicroStrategy works very well.

What do I think about the scalability of the solution?

It is highly scalable. We have quite a few customers who are the users themselves. They use it and have not had any issues yet. 

How is customer service and technical support?

I sometimes use technical support. When I do, I have found them to be helpful. The right person answers me when I contact them.

How was the initial setup?

I was not involved in the initial setup.

However, I have been involved in upgrades of the solution, which were mostly straightforward.

What about the implementation team?

The vendor technical support assisted in the upgrades.

What other advice do I have?

This is definitely a solution worth investing in. It will be useful for the long term. Anyone who is researching similar solutions should look for the longer term.

Most important criteria when selecting a vendor: 

  • The technical capability.
  • They are able to deliver it.
  • They understand the product. 
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user413238 - PeerSpot reviewer
Technical Specialist at a tech company with 10,001+ employees
Real User
I like the Visual Insights, reporting and subscriptions with alerts.

What is most valuable?

Mobile, Visual Insights, reporting and subscriptions with alerts.

How has it helped my organization?

From my experience, I see that it is definitely more useful for businesses to make effective decisions from the data used. One example I can recall is in healthcare, where it helps businesses to see hospital/facility level inflow/outflow information on a mobile device in real time fashion, and make decisions accordingly to improve the business.

What needs improvement?

Some of the basic features such as Axis Label formatting on Graphs, Quick Switch on mobile (iOS), properly updated documentation on their websites, and faster enhancement fixes when needed for customers/businesses that are simple in nature rather than holding it for longer durations to fix.

For how long have I used the solution?

I've been using it for five years.

What was my experience with deployment of the solution?

There are times where the installation cause problems – but those could be avoiding if we know the process or certified/supported items before doing it.

How are customer service and technical support?

I would rate it as average as enhancements and defect fixes takes years or months to implement. Other than that, their turn around on issues will be quicker depending on the priority of ticket.

Which solution did I use previously and why did I switch?

I’ve used Qlikview and Tableau – which is good in self service than enterprise delivery. I love MicroStrategy as it has full depth BI functionality inside right from Admin to End Users scalability. Hence, MicroStrategy is the best solution I have used to date.

How was the initial setup?

It was straightforward to me and now they have made it much easier in v10.x with express install and a static licence key rather than updating it on every sub release within the versions.

What about the implementation team?

I have done both as a vendor team and also in-house for my own organization. My advice is to read the complete install and upgrade guide that the product provides. This will help you to have a better implementation than doing it without this knowledge.

What's my experience with pricing, setup cost, and licensing?

They should make it cheaper and add more value to the product by resolving small issues that are very key to businesses. Other than that, the current pricing and licensing model is good.

What other advice do I have?

Understand your business needs and budget. In order decide whether or not to get this tool you need to know your the vision that will eventually help in growing your business.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Data Analyst at Charutarhealth Org
Real User
The potential is there but more assistance is required for proper use.
Pros and Cons
  • "I haven't come across any bugs."
  • "They should provide more tutorials and include some project files."

What is our primary use case?

We use MicroStrategy to create dashboards and reports for our top management.

We are still not using it one hundred percent but we plan to be by next year.

What needs improvement?

Their basic tutorials could be improved; there are not enough. They should provide more tutorials and include some project files. 

They should create some project files. For example, if I see a project online, I can deploy that project and import it into my production. From there, I can learn how to create attributes from that project. 

For how long have I used the solution?

I have been using MicroStrategy for one year.

What do I think about the stability of the solution?

I haven't come across any bugs, but as I mentioned, I am not using it one hundred percent at the moment.

How are customer service and technical support?

We are paying a lot for MSTR support but we're not getting the proper support that we should be.

We actually got technical support from one of the vendors (which was not cheap for us), but still, we couldn't make enough dashboards, even with their help. I rely on google for a lot of help. I've been manually creating my existing reports in PHP and MariaDB to MSTR.

How was the initial setup?

The initial setup was very complex and complicated. They have a very simple installation for Windows, but for Linuxware, it is far too complicated.

Deployment took almost two months.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair.

What other advice do I have?

To be honest, I regret using MSTR. I think I should have gone with Tablo instead.

On a scale from one to ten, I would give MSTR a rating of seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director Departamento Data Analitics at a wellness & fitness company with 1,001-5,000 employees
Real User
Incorporates a set of tools and utilities of incredible analysis that greatly facilitate the construction of elaborated reports

What is our primary use case?

I have been using MicroStrategy for the last 10 years in the health sector in private healthcare, designing reports and scorecards for healthcare and billing areas, with health indicators including monthly and annual accumulators compared to the last few years.

I developed reports that were distributed daily by email to heads of departments and directors of hospitals of the company, with the information of each of them.

How has it helped my organization?

With the MicroStrategy reports, we got the directors of each hospital and each department to have daily information on the status of each center, with the time evolution, to make decisions based on real data and take corrective measures against trends in activity or billing, analyzing niches of activity or specialties that show seasonality.

What is most valuable?

MicroStrategy incorporates in itself a set of tools and utilities of incredible analysis that greatly facilitate the construction of elaborated reports.

The evolution of MicroStrategy in its latest versions facilitates the construction of objects, although it still allows the definition of schemes in the projects that give the reports a lot of functionality in navigation (drill-down), filters, ...

What needs improvement?

It is essential to have a good project partner in the beginning with MicroStrategy to be able to use their full potential. It is not a work tool that can be controlled in 2 days (triggers, attributes, derived metrics, transformations, etc) but I can assure you that there has not been any project that you have tried with MicroStrategy that has not been a success.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Great!

What do I think about the scalability of the solution?

Good.

Which solution did I use previously and why did I switch?

No, I didn't. 

What was our ROI?

It is very difficult to quantify the possibility of having the information analyzed from a large company with data from the previous day and some in real time. For me, the ROI is total since the first report was sent.

What's my experience with pricing, setup cost, and licensing?

It is important to make an analysis of consumer users of reports that will interact with MicroStrategy because it is what most will condition the investment. It is necessary to take into account the training of the architects and designers of the project to try to internalize them since the dependence of a third party can be very expensive in the medium-long term.

Which other solutions did I evaluate?

No, we didn't. Currently, we have other tools that coexist with MicroStrategy (Power BI) but there are certain reports that by volume and functionality, we continue to develop them in Microstrategy.

What other advice do I have?

For me, it's the best tool for BI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros sharing their opinions.