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it_user519399 - PeerSpot reviewer
Freelance MicroStrategy Expert, MicroStrategy Master at a tech consulting company with 51-200 employees
Consultant
I can create optimized queries for each data source type. It integrates various data sources without ETL.

What is most valuable?

  • The ability to work directly on top of almost every known data source, while creating optimized queries for each data source type.
  • The ability to take the load of the DB with cubes while still baeing able to access the raw data at the db level when needed.
  • The ability to "complete" missing features in the big-data platform with mstr features.
  • The ability to create very complex queries logic automatically.
  • The flexibility to integrate various data sources without ETL.
  • The freedom to generate reports and use both cubes and relational data in the same dashboards seamlessly.
  • The ability to create simple but good looking dashboards easily while still being able to implement very complex logic and UI in more complex documents.

How has it helped my organization?

The ability to investigate high-level data in cubes and once an issue is found, you can directly drill to the row-level data within the same platform. No coding or integration is needed between different tools. It is all done within the same platform, using the same objects, which allows the best of both worlds, especially while working on large-scale projects (big data).

What needs improvement?

  • The default color pallets could be improved, and they are improving with each version.
  • Simplification of the various configurations: The product offers a huge amount of options and configurations. It takes a while to get a good grasp of it all.

For how long have I used the solution?

I have used MicroStrategy very extensively for over five years.

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MicroStrategy
December 2024
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What do I think about the stability of the solution?

We encountered a few stability issues in the early 10.0 and 10.1 versions. Since 10.3 was released about 6-8 months ago, it has been stable.

version 10.4 was the first "platform version" and is more stable , while creating complex dashboards in 10.3 you might encounter various UI bugs , for most there are simple workarounds though.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. The only thing is that if you plan on using cubes as a solution, prepare the servers with enough memory; processing the cubes is heavy on memory.

The platform now supports a cluster of eight nodes, which should be enough for over X *10K users.

How are customer service and support?

Customer Service:

the customer service is usually pretty high , support responses to cases within a day or 2 , even for cases which are not P1 priority.

Technical Support:

Technical support is at a high level. Most of the time, they are quite accurate; most issues are solved within 2-3 iterations, even without remote login to the servers, which is not possible most of the time.

Which solution did I use previously and why did I switch?

  • I previously used Panorama on top of Microsoft SSAS cubes. I think that in today’s world, the cube is just a fragment of the performance tuning, rather than being the complete solution. Therefore, when people keep asking for the raw data, the cube simply does not contain it.
  • In today’s big data projects, nobody thinks about taking all the data out to a cube, with very limited capability to drill back to the actual live data.
  • Regarding SSAS cubes, today’s dashboards are complex, and only a small number of developers actually write MDX queries correctly. Therefore, each additional logic requires a very experienced developer and takes a lot of time.
  • Panorama had stability issues.
  • I also worked with Qlik, but I do not think it is meant for today’s big data projects. Nobody wants islands of data completely disconnected from the original data (no way to drill for further details, and no way the detailed level will be extracted from Hadoop/Vertica into an in-memory application).

How was the initial setup?

The initial configurations of the server and the project require a high level of experience. The installation is rather straightforward, but the configurations require deep understanding of the product and the environment.

What's my experience with pricing, setup cost, and licensing?

Most high-end tools cost roughly similar, but the TCO of MSTR is said to be lower than others due to the reuse of objects and the ability to work with the dependencies between the objects, instead of guessing which report/dashboard uses which metric.

Which other solutions did I evaluate?

Of course, we evaluated Qlik, Tableau and MSBI Suite.

What other advice do I have?

If you are not a MicroStrategy expert, use one, especially in the initial phases of the projects; it will save you a great deal in the long term.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user72435 - PeerSpot reviewer
Solution Architect at a healthcare company with 1,001-5,000 employees
Real User
Objects are defined, validated, and provided once, and can be reused throughout the platform.

What is most valuable?

  • Analytics power on a large scale.
  • Unified metadata.
  • Fully integrated platform covering all styles of BI.
  • We deal in TBs of data and MicroStrategy works well at high data volumes with complex analytics and with high user concurrency.
  • The common/reusable metadata, whereby many objects (e.g., attributes, metrics, hierarchies, custom groups, etc.) are defined, validated, and provided once and can be reused throughout the platform and use cases; a single truth is realized and maintained.
  • The various components of MicroStrategy are fully integrated and built upon a single code base providing for optimal exchange of objects and deliverables across the various platform components. E.g., you can build an exploratory dashboard using Visual Insight and hit a button to convert it on the fly to a Report Services Document.

How has it helped my organization?

Most of our SaaS products are analytic in nature and against TBs of data with users accessing a broad array of standard reports, guided ad-hoc queries, data exploration, and dashboards. For our high volume (both data and users), MicroStrategy continues to be the backbone of these SaaS solutions.

What needs improvement?

In general, MicroStrategy objects within their metadata object model roll up to “project” as the highest level today. Given that most users equate a project to a BI “application”, if you need a Microstrategy object (e.g. Single panel objects, graphs/visualizations/reports/templates including depicted data, schema objects, templates, etc.) to be used across projects – you have to duplicate/build and maintain copies in each and every project using them. There could be several possibilities for handling this.

One option could be to create the concept of a “global” project in which all consistent, build-once-use-everywhere objects would be built and maintained and a corresponding option within each specific project to decide if/what “global” project objects should be inherited. To maintain the integrity of these global objects, they should not be modifiable within each specific project. Today, the only option to achieving this would be to have a single "mega-project" encompassing everything – this would not perform, would not be advisable, and would create dependencies that no organization could navigate successfully.


For how long have I used the solution?

I personally have used it since 1997.

What do I think about the stability of the solution?

9.4.1 HF9 has been quite stable; 10.0-10.1 was somewhat unstable but 10.2 delivered a very stable environment for us. We’re moving to 10.4 soon as that is the MicroStrategy “platform” release, where they will be issuing multiple hot fixes and will remain the core until they create a major new/next release.

What do I think about the scalability of the solution?

I have never encountered any scalability issues.

How are customer service and technical support?

Technical support continues to struggle a bit, although our recent downgrade of support level from Elite to Premium has been a good one. Our assigned technical account manager (TAM) has been doing a great job shepherding our various issues/enhancement requests effectively.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

Installations/upgrades have been somewhat complex in the past and time-consuming; however, the increasing versions of 10.2 continue to reduce the number of total, and especially manual, steps.

What's my experience with pricing, setup cost, and licensing?

The new licensing model is straightforward; I’d recommend to any new customer to push for CPU licensing to avoid having to track/count specific user licenses.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

What other advice do I have?

Ensure you have a solid/local sales engineer to watch over your initial and continued success, and ensure you subscribe to a technical support level that offers a technical account manager to be your voice into technology.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Real User

Steve, what is your main reason for having used this solution continuously since 1997? That is an impressively long time!

Buyer's Guide
MicroStrategy
December 2024
Learn what your peers think about MicroStrategy. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
PeerSpot user
System Architect at a tech services company with 5,001-10,000 employees
Consultant
It offers reports, dashboards and widgets for end users, along with mobile and web access

Valuable Features

  • Perfect reports, dashboards and widgets for end users
  • Mobile and web access

Improvements to My Organization

Management can see how the business is going, financial stuff and analyze all sales processes. It is possible to build advanced beautiful reports, decorated with different graphs, charts, which is so liked by management, though this beauty can be infinitely improved, especially in mobile apps. Also, we can present analytics in dashboards, combine elements in a document, animate them, visualize them and more.

Room for Improvement

As an architect and implementation specialist, I think it must improve component integration, troubleshooting and diagnostics.

The evaluation possibilities for developers are very bad. Obtaining the installation key and activation code is a complicated procedure; there are problems with the extension of the evaluation period. Unfortunately, it sometimes takes a long time for customers to understand the benefits of the product and in this way, MSTR is less convenient for developers.

We had some problems with EM statistics ETL, Architect, and Operations Manager.

Use of Solution

I have used it for two years.

Stability Issues

I have encountered stability issues: unstable Architect mappings, IS crashes without diagnostics, and so on.

Scalability Issues

I have not encountered any scalability issues, because we did not risk using it for large projects. We use Oracle BI instead.

Customer Service and Technical Support

Technical support is a six out of 10. For example, MicroStrategy closed their office in Russia. Before that, customers could solve problems with the product through us, due to the lack of a Russian-speaking support line. After the office closure, they simply did not renew support.

Initial Setup

Initial setup was relatively straightforward. However, beginner users can suffer from a lack of information and help from the community after using Oracle products.

Pricing, Setup Cost and Licensing

The product has a nice price.

Other Solutions Considered

Usually, we use Oracle BI, MSAS or Pentaho. For only two projects, MSTR was the best choice for our customers. We also can use SAP BO.

Other Advice

Read the documentation, have patience and good luck in looking in the knowledge base.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Real User

Did you find everything you need(ed) in the documentation/knowledge base?

See all 4 comments
PeerSpot user
Principal Co-founder at Enterprise BIDI Solutions
Reseller
Top 10
Business Intelligence & analytics tool--Microstrategy expert review

What is our primary use case?

Design and development of the product lines in the apparel industry with its unit pricing info,customer demographics details,Customer profile,competitor info and analysis over a time period..Store wise inventory details of each product line across the region,state and country level

How has it helped my organization?

  • Enterprise wide reporting capability.
  • Self-service reporting & analysis.
  • Extensive analysis of business units function: It provides various metrics and by using drill through and drill across functionality.
  • Ease of understanding of various performance measures using widget features.

What is most valuable?

Schema updates help us to cope up with enterprise business definition changes.

Reports auto-styling allows us to design stunning report output, differentiating the result set for better understanding of the business users.

VLDB properties allow you to customize the SQL that MicroStrategy generates. These settings affect how MicroStrategy Intelligence Server manages joins, metric calculations, and query optimizations.

What needs improvement?

The flexibility to work with agile data model updates.

For how long have I used the solution?

We have used MicroStrategy for 10 + years.

What do I think about the stability of the solution?

We have encountered stability issues with regards to Metadata db being crashed and need to reload the Project and configure it to various Project repositories

What do I think about the scalability of the solution?

We have encountered no scalability issues.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We worked with IBM Cognos and its business adaption due to its rich data visualization capabilities, widget creation, etc.

How was the initial setup?

Setup was easy. By creating a unified project model with the organizational standards, business rules, and project design, the underlying data model design is streamlined resulting in consistent reporting and analysis across the enterprise.

What's my experience with pricing, setup cost, and licensing?

It’s cloud version pricing is competitive and in sync with market demand.

What other advice do I have?

For an enterprise-wide DWBI implementation, MicroStrategy is a great choice. Evaluate your organizational needs to go in either for on-premises or cloud version of the product to control your project budget.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech services company with 1-10 employees
Real User
Offers mobile, In-Memory Analytics, and data connectors to everything you can imagine
Pros and Cons
  • "It scales well. It used to have only a max of four I-servers, but I think recently, somewhere in version 10, they doubled that, so you can have eight I-servers now."
  • "I don't think that they will, but I'd like to see parallel processing, scalable parallel processing."

What is our primary use case?

Primary is the enterprise reporting. That's our baseline. Everything else is "nice-to-haves."

It performs very well.

How has it helped my organization?

If you provide the necessary data to make decisions in a timely and visually stimulating way, then you can make better decisions. It profoundly impacts the organization.

What is most valuable?

It's such a rich platform, it's got so much to offer: it's mobile, In-Memory Analytics, and there are data connectors to just about everything you can imagine. It's a total package.

If they didn't do their enterprise reporting very well then it wouldn't be as successful.

I would say what's unique is that it's a comprehensive package, and wasn't done piecemeal. It was built internally. They didn't buy products and stitch them together. Everything works really well together. It's such a powerful platform and I've worked with it for a long time. It's amazing that I still continue to learn and discover new things even to this day.

We have rolled out self-service to business teams. Data governance is the biggest challenge.

Looking forward, for this year, mobility is something I think we'll utilize most. We're currently on the mobile platform but we're looking to use it more. It's going to continue to be a strong push.

What needs improvement?

I don't think that they will, but I'd like to see parallel processing, scalable parallel processing. 

Also, there are minor features, that I've already logged with MicroStrategy, nothing major.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's one of the most stable platforms I've ever worked on. I've never had it fall on me, never.

What do I think about the scalability of the solution?

It scales well. It used to have only a max of four I-servers, but I think recently, somewhere in version 10, they doubled that, so you can have eight I-servers now.

The only problem with that - yes it's a cluster, they raised it from four to eight - but your jobs aren't distributed. Your job goes to a single server - one of the eight. If you have a really huge job, it'd be nice to distribute it across all eight and cut the response time significantly.

How is customer service and technical support?

They're actually pretty good. It's support, it's a difficult job. They're actually really good.

How was the initial setup?

Windows implementation is pretty straightforward. Linux is pretty easy. High-level, it's very easy.

What's my experience with pricing, setup cost, and licensing?

Take the time to find an experienced consultant. A good consultant can increase your adoption and lower your overall cost by saving you from costly missteps.

What other advice do I have?

I would prefer having analytic capabilities from a single platform, rather than from many-point solutions, but in reality, I don't think that's very possible. 

I can give you an example. MicroStrategy, was very early to do In-Memory Analytics. I think everybody else is catching up to that. It doesn't really set them apart anymore today, but it did at one time. But beyond that, with MicroStrategy you're still limited to a single server, and to really crunch through a lot of data you need to parallel, across servers. MicroStrategy doesn't currently offer that so you have to go to something like Spark.

So I would love that on one platform, but in reality you can't get everything you possibly want in one platform. But MicroStrategy is smart. They have data connectors to open source applications. That may provide the functionality that you need to fill in the gaps.

Most important when selecting a vendor is 

  • the support 
  • their stability, are they going to be here tomorrow
  • release schedule, a fairly stable, consistent, high-value release schedule.

I give MicroStrategy a nine out of 10. It's pretty solid. It's not perfect, but it's pretty solid. I think it is probably the best solution out there right now.

Do your homework. Shop around. Really understand MicroStrategy and the alternatives. Do enough research to realize where the real value is at. It's a mature product, it's a mature suite. It's more than just pretty dashboards. If you look past that, the administration, mobility, the analytics, if you look at all of it and rate each of the categories, I think you'll realize that MicroStrategy is at the top of the list.

There is a steep learning curve with it, a skill set that goes with it. But they've balanced that with the new Data Discovery module that is fairly easy to use by anyone.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user807348 - PeerSpot reviewer
Software Development Management
Real User
It has a robust, analytical platform that we use for self-service analytics
Pros and Cons
  • "​Technical support is knowledgeable. The right person gets back to us whenever we email them."
  • "It definitely impacts people, who are excited to use it."
  • "Sometimes, it has become too complex to upgrade and adjust to the ecosystem.​"
  • "Needs more visual essence and connectors for the ecosystems, which would be easy to use."
  • "Scalability is something which will need to be improved when it goes to a bigger audience."

What is our primary use case?

Our primary use case is to use for the self-service analytics and data sense, mostly in terms of the analytical platform.

How has it helped my organization?

We cannot measure in terms of values or pounds. However, it definitely impacts people, who are excited to use it.

We are looking forward to distributing personalized alerts to our users using the native mobile push notification systems. We will also eventually configure our mobile apps to work offline.

What is most valuable?

  • Visual Insight; now Dossiers
  • Its robust, analytical predictor
  • How we can enable program leaders, so they can be enabled to do their own jobs rather than depending on IT.
  • We are using MicroStrategy's Writeback capabilities for retail.

What needs improvement?

Sometimes, it has become too complex to upgrade and adjust to the ecosystem in general.

Needs more visual essence and connectors for the ecosystems, which would be easy to use. Easy to use in corporate and to implement in the ecosystem, and not too complex in terms of implementing and enabling, then that is what we will do.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

Scalability is something which will need to be improved when it goes to a bigger audience. 

How are customer service and technical support?

Technical support is knowledgeable. The right person gets back to us whenever we email them. I would rate them as an eight out of 10, most of the time.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The initial setup is in-between straightforward and complex. It is not too complex.

What about the implementation team?

We did it on our own, but sometimes we had some challenges, such as you do not know how it will react. This is one of the things which comes with usability. We would try to reach out to technical support for their help when this happened.

What other advice do I have?

Most important criteria when selecting a vendor: We look for their capabilities, what they have developed, and what they are up to in terms of innovation and creativity. Mostly, we consider that if you are creative, you can do anything.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user511212 - PeerSpot reviewer
Senior BI Developer at a tech services company with 1,001-5,000 employees
Consultant
I like MSTR architect resembles data modelling for attribute relations/hierarchies; MSTR web has numerous options for end users.

What is most valuable?

MicroStrategy has a lot of features. If the developers and end-users know how to use it in depth, it is one awesome BI tool.

MicroStrategy Architect is kind of a data modelling tool available in the MicroStrategy Desktop. It is used to maintain the relationships among the attributes. It is a really useful tool, especially when you have to modify the relationships/hierarchies; you do not need to go to the database to do the changes. Instead, you can use this architect to define them.

MSTR generates SQL automatically for every object you pull on to the report. It has many options available in the VLDB properties where you can optimize the SQL.

Web is an amazing tool for end users. You can customize the reports, create new ad-hoc reports, modify the existing static reports and apply sorting, filtering, pivoting, etc. Admins can define the access levels to the users based on their right to view/modify the sensitive data. Access levels can be defined at many levels; at project level, folder level, report level to the developers, standard users, project owners/directors.

How has it helped my organization?

The security filters concept was very useful for our requirements. It was like we had to use same database tables (backend) and report structure (frontend) for different countries but each country should not see the others’ data. In this case, we can apply security filters in the web environment to the user groups specific to the country.

Data blending is also a good feature. With this, you can insert objects from more than one dataset in a single grid or graph in the dashboard. This allows users to create their own custom dashboards from multiple datasets.

What needs improvement?

The visual insight tool can be improved further. When I tried with Tableau, it has a wide variety of graphs to generate quick and easy.

The graphical interpretations developed from the reports are not directly usable for dynamic analysis and formatting takes longer. the graphs do not indicate trends on their own. Whereas in Tableau, developing dashboards from the scratch is easy and super fast and dashboards look great without formatting.

But I heard MSTR version 10 has come up with many features; yet to try.

For how long have I used the solution?

I have used it for five years.

What do I think about the stability of the solution?

I have not encountered any stability issues so far.

What do I think about the scalability of the solution?

I have not encountered any scalability issues so far.

How are customer service and technical support?

I am not really a great fan of tech support, because my project’s issues didn't get solved or the response was not quick.

However, there is a discussion forum on the MicroStrategy Community site. You can post any technical/tool-based questions and you will get a fast response. It also has a knowledge base, which has many posts/tech notes written to provide solutions to the different kinds of problems. This community is really awesome, with many blogs/articles on MSTR.

Which solution did I use previously and why did I switch?

MicroStrategy was the first tool I worked on in five years. But I would probably switch to Tableau if I needed to work on visual insights and utilize a variety of graphs.

How was the initial setup?

Initial setup was quite straightforward and easier to me.

What's my experience with pricing, setup cost, and licensing?

The price is too high. They could at least increase the software evaluation period.

Which other solutions did I evaluate?

We didn't evaluate any other tools; the requirements we received from customers instructed us to work with MSTR.

What other advice do I have?

MSTR is a great tool for reporting. Especially for big organisations, it is very stable. Training is a must for the developers who want to play with the options available in and out of the tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Real User

Anusha, until these features are (hopefully) updated, what is preventing your reports from being directly usable? Are these findings that you were able to derive easily when using Tableau? I'd love to hear your feedback.

it_user514278 - PeerSpot reviewer
Program Manager at a tech company with 10,001+ employees
Real User
Report bursting offers fast ways to access info. It still lacks the analytics capability of other tools .

What is most valuable?

Caching and report bursting, as it offers the phenomenal ways to access the info at a blazing speed.

How has it helped my organization?

With this, we have been able to provide consistent reporting with ease, after the efforts put in the initial schema setup.

What needs improvement?

Visual Insight, as I see, has improved a lot but it still lacks the analytics capability of other tools such as Tableau.

For how long have I used the solution?

I have used it for seven years.

What do I think about the stability of the solution?

I have not largely encountered any stability issues, but upgrades at times have been little shaky.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is decently good.

Which solution did I use previously and why did I switch?

I previously used SAP BO, but it was moving here and there between companies and becoming a bit too much to handle.

How was the initial setup?

We use the Cloud edition, so N/A.

What's my experience with pricing, setup cost, and licensing?

Pricing is bit less transparent and high.

What other advice do I have?

It takes a while to set up properly to reap the benefits fully, so don’t rush up.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros sharing their opinions.