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it_user807375 - PeerSpot reviewer
Technical Project Manager at a tech services company with 501-1,000 employees
Real User
It has had a direct impact on bottomline improvements, but users say the interface is a pain
Pros and Cons
  • "Our primary use case is to deliver all data insights to our company."
  • "I have shown our users how to stop using Excel. They would create these vast Excel files, and I showed them how to do the same thing with MicroStrategy, which saves a significant amount of time for them everyday."
  • "It has had a direct impact on bottomline improvements."
  • "Our users tend to say the interface is a pain."
  • "Our data warehouse is sort of static; negative load and that is it. It is not as real-time as we would like. We are working on building that out first to create more real-time, at which point we will work on some potential integrations with other applications, but I don't think we are there yet."

What is our primary use case?

Our primary use case is to deliver all data insights to our company. We do not serve our platform engineering computing teams, but we are working on that. We're actually trying to do that. We serve the entire business: the finance, merchandising, and marketing team. All those teams are meant to use our tool, so we produce a lot of reports for them. We connect it directly to our data warehouse, that is their direct connection to all the data they need to run their business. 

It is performing great. We have built some really cool tools. We would like our users to use it more. For some non-technical people who do not have experience with a tool like this, they were a little intimidated. Therefore, they use Excel a lot. Thus, our big mission over the last year, and we have been successful with it, was to get them off of Excel and to make them use MicroStrategy. The more we get them to overcome their initial intimidation, or whatever it is, the more they take to it more quickly.

We use it as a front-end application. We connect directly to MicroStrategy web.

How has it helped my organization?

There have been actual direct bottomline impacts in terms of extra revenue created from the reporting solutions that I showed them how to do. Without getting into any details, I showed our marketing team how to go after more high value products that they could then push out, which resulted in more revenue. I showed another team how to identify other products that would otherwise be swept under the rug, and because they found these, they made an extra push and we got an extra X amount in revenue from a specific sale because of it. Therefore, it has had a direct impact on bottomline improvements. 

The other win is a lot of productivity. I have shown our users how to stop using Excel. They would create these vast Excel files, and I showed them how to do the same thing with MicroStrategy, which saves a significant amount of time for them everyday. 

These have been the two big impacts from MicroStrategy. 

What is most valuable?

From the perspective of serving the users, the most valuable feature that we have been able to give them is the Self-Service reporting tool. For example, the cubes in the report builder and showing them how to do that has gone a long way over the past year to getting them to develop their own insights for specific problems that they have. 

What needs improvement?

We already got some demos of the next release, so we are really excited about the Dossier. It is going to be really big. 

The other one that we are excited about is the collaboration aspect, where you can ping somebody on a dashboard and it sends them an email. Those are two things that we want, and those are two things that we are expecting. 

Our users tend to say the interface is a pain, which I can go either way. I find that once you use it for about a month, you are fine. But for some reason, some users are maybe not tech savvy or they are not familiar with applications like this. They have a steep learning curve, for whatever reason. Everything else is great. It has integrated very well into our data warehouse. I find it easy to build dashboards and create stuff. So, I am happy with it. It is just the end user has that pretty common steady complaint, but we are overcoming it. 

Buyer's Guide
MicroStrategy
January 2025
Learn what your peers think about MicroStrategy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the stability of the solution?

Stability is good. It is really stable. We rarely have issues with MicroStrategy going down. 

What do I think about the scalability of the solution?

Scaling is something that we also are going to have to do a lot of in 2018, because our user base is going to increase. We are connecting to other people that are producing more. Up until now we have had a stable base of users, so scaling has not even been a thing. 

We have grown along with it pretty well, so I have not had any issues. 

How are customer service and support?

We will occasionally reach out to tech support. One of our Dev guys actually used to work for MicroStrategy, so he is our guru. He will occasionally reach out to MicroStrategy for error bug fixing, etc. However, it is very few and far in-between.

How was the initial setup?

I was not involved in the initial setup. 

We are going to be looking for the next platform release. That is what we are hoping for, and so I will be involved in that. 

What other advice do I have?

Explore the Self-Service tool functions to rely on cubes. I will also recommend to teach your users to become comfortable with the tool. Since we started doing this in 2017, rather than having our data team build everything, such as all the reports, we have started pushing it more towards the users. The response has been phenomenal. Create Self-Service tools and "force" your users to use them. 

We do not use it to embed analytics into the applications. Most of the people use the web access. We are working on actually building out more enhancements to our whole data warehouse. Right now, our data warehouse is sort of static; negative load and that is it. It is not as real-time as we would like. We are working on building that out first to create more real-time, at which point we will work on some potential integrations with other applications, but I don't think we are there yet. 

We have not used any of the APIs, but that is what we have just started to explore. A lot of the stuff that we have done, unfortunately, has been a lot of manual stuff. At least on our end, we have ETL intensive processes. We have data sense, which we write ourselves then have to send them. We have to create some job framework and all this really time consuming stuff. So, one thing we actually did start talking about recently is how to get more API-focused work done. That is going to be our goal for this year. 

Most important criteria when selecting a vendor: responsiveness. That is probably one of the big ones. We are a relatively small company. Our parent company is huge, but we operate autonomously from them, so we are small compared to them. Being able to reach out and still have access to people that will help us, even though we are small, is really a big thing for us.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Senior BI Consultant at a tech services company with 501-1,000 employees
Consultant
Even non-IT personnel can create reports. I would like to see web and desktop functionality be reconciled.
Pros and Cons
  • "The drill-down functionality is also very good."
  • "The graphs available for the new dashboard of version 10 are weak."

What is most valuable?

It is very easy for non-IT personnel to create (grid) reports. And once the report is created, the user can switch rows, columns, and add filters. This avoids the creation of a lot of reports that have just a different look.

The drill-down functionality is also very good.

How has it helped my organization?

It did not really change the way the organization works. But it has improved our budgeting process. It also gives us a better overview of our warehouse management.

What needs improvement?

It has two versions: web and desktop. Some changes can be done with the web tools and some can be done with the desktop tool. Reconciling the two tools to make all functionality available in all tools would be a great improvement.

The graphs available for the new dashboard of version 10 are weak. You can include all the 3D graphs that you find, but you have to find them and include them or develop them yourself. By default, you should have at least the same possibilities for the graph so that you can add in a document. For the moment, I still use the document because I did not find a line graph that can use multiple metrics and multiple categories.

For how long have I used the solution?

I have personally used it for three years now. The company I am working for has used it for four years.

What do I think about the stability of the solution?

We have not had stability issues, but we are a small group and we do not use the mobile functionalities.

What do I think about the scalability of the solution?

We have not had scalability issues, but we are a small group.

How are customer service and technical support?

I find technical support very responsive. If they do not know the answer, they search for it until they find a solution that solves your problem. The community site has also a lot of information.

Which solution did I use previously and why did I switch?

I am an external consultant and I know the Microsoft BI suite. I also worked a bit with QlikView. The company that uses MicroStrategy had no other tools before it.

How was the initial setup?

I was not there at the initial setup. I found it easy to add some new attributes, facts, and metrics.

What's my experience with pricing, setup cost, and licensing?

I am not in charge of licensing. They made a change in the licensing module some time ago and we can now use all the enterprise tools for free. This was a big improvement. We are using a name license. The advantage is that these licenses can be used on all environments.

Which other solutions did I evaluate?

I was not there for the initial choice. But I know they had a PoC on SAP BusinessObjects and Microsoft BI.

What other advice do I have?

If you use MicroStrategy on top of a data warehouse, put all the code translation in a snowflake schema. The reason is that often the last pass of the process translates the code into labels and it is easier if these labels are in separate tables.

Install the enterprise manager tools and projects at the beginning. You can create a lot of objects and you need to know which one is used. This tool is not perfect, but it will give you an overview of the utilization of MicroStrategy.

As an IT person, you have to create the model: define the attributes and the metrics. Once you have done that, if a user wants to create a grid report he must drag attributes and metrics and drop them in the grid area.

This user has to know the business a bit because he must combine attributes and metrics that make sense.

Another way of working is to create a big grid report with multiple attributes and metrics. A user can easily remove the attributes and metrics that he does not need and remove them from the grid. He then can save the report is his "my report" folder if he use it often.

For example, as retail company, we created a "big" grid report with sales and stock by articles, shop, sales persons, year and month. The sales period is part of the filter. If a user want the sales per shop and years, he just has to remove from the grid the attributes and metrics that he does not need. Same thing if he wants sales per users. For us, it simplifies our life because one report replaced eight existing reports in our system.

Now, the the reports are made by someone from the business that asks sometimes (but not often) for IT support.

If you only want simple grid reports, almost anyone can make them. If you want advanced reports (dashboard, pixel perfect documents) the user must follow a training.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
MicroStrategy
January 2025
Learn what your peers think about MicroStrategy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
it_user512088 - PeerSpot reviewer
MicroStrategy Product Manager at a transportation company with 1,001-5,000 employees
Vendor
Being able to deliver dashboards to IPhone and iPad users is an asset.

What is most valuable?

  • Mobility
  • Ease of use
  • Multi-sourcing ability

Many of my users have iPhones and iPads, and being able to deliver mobile dashboards to them is a great asset for them. The coming years will prove that traditional desktop reporting and even working will be a thing of the past. All industries are moving towards mobile reporting and away from physical reporting (paper). Being able to deploy mobile reports on our user’s iPhones puts the necessary data they need at their fingertips. And actually, in 2017, I plan on pushing some Apple Watch reports.

How has it helped my organization?

I have created some transaction services reports that allow the field to comment on issues that the c-level might have questions on. This in turn creates a very open and productive environment.

What needs improvement?

https://www.itcentralstation.c...It would be great if MicroStrategy could incorporate into the Reporting Services dashboards the adaptive response that a Visual Insight dashboard has; being able to auto-adjust to the peripheral. When you create a Visual Insight dashboard, it would auto-adjust according to what the user is using to see the report; be that iPad, iPhone, or laptop.

The drawback to a Visual Insight dashboard is that it doesn’t come with as many reporting options as a Reporting Services dashboard. The drawback to a Reporting Services dashboard is, if you have users that span multiple ways they see the data – laptop, tablet, or phone – you have to create a specific dashboard for each.

For how long have I used the solution?

I have used it for 12 years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

The level of technical support depends; if it’s an easy question, then they will quickly answer the question. I find the majority of my help via the knowledge base.

Which solution did I use previously and why did I switch?

Up until a year ago, I used ProDiver. We switched because our company merged with another and they were using MicroStrategy.

How was the initial setup?

We are a Windows environment, so set up was very easy.

Which other solutions did I evaluate?

Before choosing this product, We didn’t evaluate other options.

What other advice do I have?

MicroStrategy depends heavily on your data, so don’t purchase it if your company doesn’t plan to make investments to warehouse its data.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Vice President of Data Engineering Practice at a tech vendor with 5,001-10,000 employees
MSP
User-friendly, integrates well with data warehouse systems, but lacking support
Pros and Cons
  • "The most valuable features of MicroStrategy are user-friendliness and integration with the different data warehouse systems."
  • "MicroStrategy should improve migration automation. Additionally, I would like there to be better partnership support."

What is our primary use case?

MicroStrategy is used to receive all the reports from their customers who are logging into their website, such as customers purchasing products online.

What is most valuable?

The most valuable features of MicroStrategy are user-friendliness and integration with the different data warehouse systems.

What needs improvement?

MicroStrategy should improve migration automation. Additionally, I would like there to be better partnership support.

For how long have I used the solution?

I have used MicroStrategy for approximately six months.

What do I think about the stability of the solution?

The stability of MicroStrategy is good.

What do I think about the scalability of the solution?

MicroStrategy could improve its scalability. When comparing the scalability options to other solutions they are not very good. The licensing is one of the reasons it is not as scalable as it could be.

One of my clients has approximately 1,000 users using this solution.

How are customer service and support?

The responsiveness of their support can improve. There needs to be more support for system integrators.

I rate the support from MicroStrategy a three out of five.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of MicroStrategy is straightforward.

I rate the ease of setup of MicroStrategy a four out of five.

What's my experience with pricing, setup cost, and licensing?

The price of MicroStrategy is reasonable.

What other advice do I have?

I rate MicroStrategy a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Senior Data Analyst at Charutarhealth Org
Real User
Very stable but needs industry-based tutorials and proper support
Pros and Cons
  • "It is very stable."
  • "They should give proper industry-based tutorials so that one can learn it easily and implement it based on the requirements. They should give more MMP files so that we can import a whole project altogether and learn from that project."

What is our primary use case?

We create dashboards and reports for top management.

What is most valuable?

It is very stable.

What needs improvement?

They should give proper industry-based tutorials so that one can learn it easily and implement it based on the requirements. They should give more MMP files so that we can import a whole project altogether and learn from that project. 

For how long have I used the solution?

I have been using MicroStrategy for one year.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

I have been using it only for a year. I am not sure about its scalability. We have ten users who use it in our organization.

How are customer service and technical support?

There is no proper support. Their support needs to be improved. Whenever we call them, they ask us to get professional services. I previously took professional services for $2,000. When I reached out to them for another issue, they again asked me to go for professional services. I cannot pay for professional services every now and then.

Which solution did I use previously and why did I switch?

I didn't use any other product before. I was just using a dashboard that I made through PHP programming. 

How was the initial setup?

It was very complicated. I was installing the MSTR library on Linux. It took me two months. It is very easy to install MSTR on Windows.

What about the implementation team?

I installed it on my own.

What's my experience with pricing, setup cost, and licensing?

They offer yearly as well as perpetual licenses.

What other advice do I have?

I am not satisfied with this solution. I would rate MicroStrategy a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SalesPer1336 - PeerSpot reviewer
Sales Performance Manager at a government with 10,001+ employees
Real User
Can build customization in reports for different groups​, but needs to improve the analytic speed
Pros and Cons
  • "I have never had any problems with the stability."
  • "The most valuable feature is the ability to build reports, then customize for different groups instead of having to build multiple reports. Therefore, the ability to build customization in the reports for different groups."
  • "It drives us away from Excel. For what it is for, it is good. You can't run a business on Excel."
  • "The analytic speed would probably be what I would look for in terms of improvement because we have super huge data, and if I do not build views on top of data, then reports render really slowly.​"
  • "I prefer the capabilities of a single platform, but it does not always work. We are a huge company. Some areas do not use MicroStrategy, so you have to blend whatever systems they are using together to get the data points that you are looking for."

What is our primary use case?

We use it in sales and product analytics. We are using it for reporting at a national level, so we use it for a lot of different reporting for a lot of different groups. It actually works really well.

How has it helped my organization?

It drives us away from Excel. For what it is for, it is good. You can't run a business on Excel.

Some things are easier, some things are harder. A lot of things are easier.

We have some self-service reports and some of those went really well. It depends on the level. When you get to the executive level, they do not want to go out and run a dashboard. They love dashboards, but they don't want to run them. They want someone to send it to them and that does not work well for MicroStrategy. If I am going to run it and send it to you, I did not need MicroStrategy to do it. 

We will probably shift away from mobile because we are doing away with iPads. We have tablets or convertible computers, so there is no need to use mobile on those.

What is most valuable?

The most valuable feature is the ability to build reports, then customize for different groups instead of having to build multiple reports. Therefore, the ability to build customization in the reports for different groups.

I am happy with the UI.

What needs improvement?

The analytic speed would probably be what I would look for in terms of improvement because we have super huge data, and if I do not build views on top of data, then reports render really slowly.

Higher management does not have time to run reports. They need somebody to give them the bottom line.

I prefer the capabilities of a single platform, but it does not always work. We are a huge company. Some areas do not use MicroStrategy, so you have to blend whatever systems they are using together to get the data points that you are looking for.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

I have never had problems with the stability.

What do I think about the scalability of the solution?

No issues.

How is customer service and technical support?

I have not used technical support.

How was the initial setup?

I was involved in the upgrading, not the initial setup. We did not have any issues with the upgrades.

Which other solutions did I evaluate?

We actually researched some of the other solutions. For options, price, and customer acceptance, this product has worked well for us.

What other advice do I have?

We are happy, so far. It has worked well for us. 

Most important criteria when selecting a vendor: 

  • Ease of use
  • Customer acceptance (my customers are internal), if I build it and they won't use it, then it is useless. 
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Consultant at a financial services firm with 501-1,000 employees
Consultant
Microstrategy “Data Science to Business Value”

When a customer wants to implement BI, there are lots of options available in the market to choose from. The decision depends on various parameters such as scale of implementation, costing and performance. They can either go with the open source options, or they can plan towards a paid BI tool. The decision can also be driven based on strategic factors of the company. I personally don’t believe in tool agnostic approach, I feel every customer has his own BI needs and has some specific requirements. No tool in this world can meet each one of these requirements, but in my experience MicroStrategy provides a complete product, which meets most of the customer requirements. This would be my first product review on a Business intelligence tool “MicroStrategy”

MicroStrategy is a solution provider for enterprise software platform on business intelligence.When we talk about MicroStrategy the first thought that comes into my mind is the core focus of the company, which is to deliver Business intelligence solutions, unlike other companies, which have their focus on different horizons. This, according to me, is the core strength of MicroStrategy as a company. Mike Saylor (CEO) gave similar insights in the MicroStrategy World conference. According to him the biggest advantage of MicroStrategy as a company is that they are the largest independently owned BI platform. There are lot of companies in the market who acquire small firms to improve their technology and product,but MicroStrategy is not one of them. The fact that MicroStrategy has resisted the temptation to build a technology portfolio through acquisitions has become their core strength. They always believed in their core framework and everything was developed by their own team. According to the BI Survey 12, conducted by German-based Business Application Research Center (BARC), MicroStrategy has received the highest ranking in numerous KPIs (Key Performance Indicator) such as total Performance, user Recommendation, mobile, query performance, data volumes and big data.With the release of 9.4.1 they have integrated various current technologies with PRIME to support ultra fast processing of data.

MicroStrategy has a deep market penetration and is regularly used for industry level solutions in different domains such as Retail, Healthcare, Banking, Manufacturing, Social Media etc. There are lots of key advantages of using MicroStrategy which I will elaborate verbosely.

  • Core functionality and Ease for Development- Having worked on different reporting platforms, I feel that most of the functionality is directly available out of the box in MicroStrategy. MicroStrategy platform supports distributed development so many developers can work on the project at a given time. Most of objects are reusable and there definition can be reused across other business areas. It also has extensive control on formatting of reports / dashboard. It supports as many number of databases and next generation database along with multi sourcing. The security architecture of MicroStrategy makes designing and implementation very powerful. You can have row level, object level, application level, and all different forms of security. Any developer with a fair amount of development experience in MicroStrategy would be able to list down product features and limitations. Although limitations of the tool are not much but there are functionalities which can be handled using SDK.
  • Visual Data discovery-For any BI tool, the ease-of-use is very important along with the sophisticated analytics which can be presented using the best visualization framework. As the size of data is increasing day by day, this is not going to decrease in the near future as well. It has become very important for a BI to analyze these enormous data volumes in a best representable format. Data visualization is driving demand in the business intelligence (BI) market because it's intuitive and accessible to business users who aren't schooled in query languages or statistical analysis. MicroStrategy has a strong stand in these areas due to large number of visualizations in their library. This separates MicroStrategy, as a tool, for visual exploration from other competitors. Features like flash widgets and interactive flash PDF export make it very versatile tool. The advance dashboards visualizations make the dashboard appealing and are best way to represent data in a more intuitive format.
  • Impromptu BI- There are customers in the market who look for Impromptu BI as a solution for their BI needs. MicroStrategy provides a solution called as visual insights which meets this purpose and is best suited for such cases. MicroStrategy Visual Insight empowers you to discover insights from your data using compelling visualizations. Users can use any of the out of the box Visualizations or they can create their own custom Visualizations using SDK. Once the base cube is developed it hardly takes 10-20 minutes to create visualizations for the analysis and this is what most business users want these days. They are the people who understand their data and want to play around with the data. Other than visual insights there are solutions developed using Object prompt where user has an option to select what they want to view in a report. This makes MicroStrategy stand out in front of other competitors.
  • Mentoring and support offering-For any business intelligence tool the level and depth of customer support is becoming increasingly critical as BI becomes more integrated into organizations’ operations. Better product support results in higher application success rates and helps to ensure customers get full value from their Investments. MicroStrategy on that note has one of the best customer support offering in the industry. This helps you to report your issues and business cases enhancements to MicroStrategy which can be taken into consideration for the subsequent release/hotfix/patch depending on your business impact. The support offering also helps in providing solutions to MicroStrategy developers and Administrators for the issues they face during the development. Striving to maximize the business benefits of a MicroStrategy one should prioritize customer support strategy. Apart from the excellent customer offering MicroStrategy hosts customer trainings events at different Geographic locations as it is important to keep decision makers across the company educated on the tool. End user training and mentoring is very important for success of any BI tool. MicroStrategy also hosts their annual user conference called as “MicroStrategy world” which consists of lot of sessions; it is also a good opportunity for individuals looking for more networking opportunities in MicroStrategy.
  • Performance and stability- MicroStrategy provides unmatched Performance and Stability on a Consolidated BI Platform
  • Social media and big data- MicroStrategy is one of the first vendors to certify integration with Amazon Redshift. MicroStrategy constantly demonstrates leadership and innovation in both major dimensions of Big Data analytics. They are one of the leading innovators in big data space. When we talk about BI, social media analytics cannot be neglected. Many market research firms rely on data from social media like Facebook, Twitter and LinkedIn to get some insights. MicroStrategy’s social intelligence platform includes a number of applications that help enterprises harness the power of social networks for marketing and e-commerce.
  • MicroStrategy Mobile- Michael Saylor who is the founder of MicroStrategy has also written a book called “The Mobile Wave: How Mobile Intelligence Will Change Everything” and I believe that its Saylor’S vision on the Mobile technology that has made MicroStrategy to grow on the Mobile Side. The Mobile App Platform transforms business intelligence reporting from paper or the desktop, to the mobile device. Workers are no longer chained to their desk, or reliant on paper-based documents that are obsolete by the time they reach their target audience. Mobile applications provide functionality that is unmatched by paper or a web browser. MicroStrategy has created some really amazing apps for IOS and Android users. They also have a program called Mobile Quick strike for 10 days where they would come up with a fully functional app. It gives customers the confidence in the overall strength of the tool. MicroStrategy’s mobile intelligence platform helps companies and organizations build, deploy, and maintain mobile apps across a range of solutions by embedding intelligence, transactions, and multimedia into apps.
  • Integration and certification with other platforms- MicroStrategy tool is certified with various reporting databases and platforms which makes it easily usable across the organizations. MicroStrategy team adds new certification and support with every release of the product.

Although every tool has some limitations, MicroStrategy is no exception. I will list down a few:-

  • Sometimes it can be hard to quantify the ROI (return on investment) on software as the returns come indirectly through the better informed workers and decision makers across the company. The tool can be of limited use for some companies. MicroStrategy system still cannot be afforded by most of the companies. When they plan to buy this product they have various purchase options wherein the cost would be around some hundred dollars per user if they plan to go for a user based license or it can go as high as a million dollars for a CPU based license depending on the performance they want from their system. Although, in the past few years MicroStrategy has started modifying their services towards medium and small sized industries, but the fact is that many of such firms do not consider them to be highly essential as its hard to quantify the ROI.This stands true for other paid tools as well and that is the reason open source tools are getting some market share these days
  • Having worked as a developer on MicroStrategy I see Impact Analysis as a pain point area in MicroStrategy. MicroStrategy is an object oriented tool and in this world of business, change is something which is inevitable, so in case there is a request for change and you need to find the impact of the object in MSTR, it does a recursive search and doesn’t give the list of objects in one view which makes very difficult for any developer to know the overall impact of the object inside a big project implementation. Unlike other BI tools which list down all the objects dependent on a particular object in a single view which can be exported into excel for tracking the change and validation of test cases.
  • Version control is not a strong point for MicroStrategy and I feel there is a scope of improvement in this area.
  • Development in MicroStrategy is done mostly using desktop though they have included lot of features with their latest release in web but I feel full support of web based development is important and would improve with the future release.
  • A pain point for some organizations these days is to find a good MicroStrategy resource. Getting a Cognos/BO/OBIEE expert from the IT market is comparatively easier than finding a good MicroStrategy resource.

These are some advantages and disadvantages of the tool.Compared to the advantages the disadvantages are some minor improvements which i feel would be taken care in future releases. I haven’t listed granular details as I wanted to keep this review at a high level for product understanding. There are lots of features which one can explore. When you do the contemplate MicroStrategy is a great product over all. To conclude you should never forget "Owning a supercomputer gives you a special feeling but the question is, Are you really using it for what it is intended to?”

Hope this review helps customers who are preparing their BI strategy. In case you need more insights, or you are planning for a BI implementation and have some questions do write to me on my Email. I would be more than happy to help.

Disclosure: The company I work for is partner with Microstrategy

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user395070 - PeerSpot reviewer
it_user395070Works at a tech company with 51-200 employees
Real User

thanks for the great information on visual data & bigadata

See all 3 comments
PeerSpot user
Consultant at a financial services firm with 501-1,000 employees
Consultant
MicroStrategy Mobile BI- “Smart Analytics using Smartphone’s”The day

MicroStrategy Mobile BI- “Smart Analytics using Smartphone’s”

The day is not too far when everyone on this planet will stand connected. With another five billion people set to become a part of mobile users community, the digital revolution promises to redefine and improve lifestyle in terms of productivity, health, education and myriad other avenues of the physical world. The introduction of this small, compact but empowering device has undoubtedly filled in the digital divide across the globe. Mobile computers are spreading faster than any other consumer technology in history. Mobile telecom has been witnessing a decade of depreciation in prices of devices as well as calling rates, making wireless services affordable for masses.

In the year 2007, the average price of a phone was $120 and is continually falling; analysts predicted that the consumer market for mobile phones has reached its saturation as everyone who could afford one had one. Revenues from mobile handset sales have been doubled since 2007. Today, one can own a smart phone with all the high-end features for as low as $60. More and more people are getting their hands on the latest phones available in the market. The major implication of mobile phones whether it be a feature phone, smart phone or tablets lies in its connectivity. More than eighty percent of the world population remains underserved that present’s immense potential for mobile telecom to provide the much-needed connectivity. An array of value added services to trigger another technological revolution in developing countries. Just as consumers in the developing world skipped from traditional landlines to cell phones, they are soon going to skip large PC screens to land on tablet, Smartphone’s and the feature rich phones capable of running internet given the fact that most of the people in developing countries have their first web experience through a mobile. A whole new era of convergence towards devices is being witnessed as PC makers and electronics makers turn to manufacturing mobile devices. This would take care of their dwindling revenues and add another promising stream of revenue to their portfolio of businesses. Microsoft acquired Nokia, Intel has come out with a new series of smart phones called Xolo, similarly Intex and Lenovo have launched mobile devices, yet another instance is HCL 'Me' tablets by HCL. Among electronic manufacturers Panasonic and Videocon are some companies considering mobile device segment very aggressively.

The business opportunities in the Smartphone arena are endless. From the makers of the Smartphone to wireless service providers to tiny application developers, all are in a relentless pursuit to squeeze every cent out of this technological gold rush. Wireless carriers make money at a greater scale. Globally 900 of them make 1.3 trillion dollar in revenue each year; about four times the revenue of major technological providers such as Apple, Google, Microsoft and Intel combined. Micromax, India’s only indigenous Smartphone maker has successfully established a

reputation for itself in its home country and is now trying to take on the international market by signing Hollywood starlet Hugh Jackman, as its brand ambassador. Application developers have a smaller proportion of share. Mobile advertising brings about$9 billion as of now. But here is where the opportunities lie. Over sixty percent of people access Facebook from their phones and tablets. WhatsApp, a US made messaging app has 300 million users worldwide, out of which 20 million users are in India. WeChat, a messaging app by Chinese company Tencent has over 200 million users. This is where there is a latent need for ‘Business Intelligence’ providers. All these apps are not just restricted to smart phones and tablets, a huge chunk of feature phone users are being seen as an explored market. For instance apps like FB, Nimbuzz are developing Java versions to serve this set of customers who would slowly mature on a technology adoption curve and shortly become Smartphone users. Mobile phones are not just voice any more, they can deliver over and above one's imagination. Gesture control, robotics, connected homes, navigation, task management, virtual wallet and what not. Mobiles have not just impacted lives personally but much more professionally. Workplaces have not remained intact of this mobile revolution.

MicroStrategy, a leading BI tool is relentlessly betting on mobile Business Intelligence Apps. Saylor who is the founder of MicroStrategy has also written a book called “The Mobile Wave: How Mobile Intelligence Will Change everything” and I believe that it’s Saylor’s vision on the Mobile technology that has made MicroStrategy to grow on the Mobile Side. The Mobile App Platform transforms business intelligence reporting from paper or the desktop, to the mobile device. Workers are no longer chained to their desk or reliant on paper-based documents that are obsolete by the time they reach their target audience. This is a leading innovation, imagine your organization printing dozens of stock ledger reports every day and maintaining those paper copies. This caused a lot of wastage of resources; not even that imagine you as a CEO of a company who is scrolling through those pages every day. A complete transformation in people’s lives by what I call the 3E’s; Everyone, Everything, Everywhere. There is a big moat for BI companies in Mobile Advertising. Market penetration has significantly increased with the Mobile era. As an example of mobile Internet growth, you could see that increasing number of people use their mobile and tablets rather than their personal computer to connect to the Internet. Mobile business intelligence application can take huge benefit from this considering a lot of companies earn their revenue through advertisements. These companies become the ideal customers for Mobile BI as they would be interested to see such analysis. In this way Mobile is helping them with new opportunities to reach out engage and connect to more people; in highly relevant contexts and environments. However, there is a big problem visavis opportunity in mobile advertising. Facebook, which now has 60 percent of its login from mobile and tablet devices, is limited to small screen for its ad revenue. Hence, in order to boost their income many small app development companies will be in a dire need of more targeted marketing. Mobile analytics companies, such as MicroStrategy, can have a unique selling proposition here by creating a lot of values for application developers

Mobile applications provide functionality that is unmatched by paper or a web browser. Smartphone’s and tablets allow Internet and its digital affordances to flow into every hand, everywhere, in every circumstance. MicroStrategy has created some really amazing apps for IOS and Android users. They also have a program called ‘Mobile Quick strike’ for 10 days where they would come up with a fully functional app. It gives customers confidence in the overall strength of the tool. MicroStrategy’s mobile intelligence platform helps companies and organizations build, deploy, and maintain mobile apps across a range of solutions by embedding intelligence, transactions, and multimedia into apps. Having worked on different reporting platforms, I feel that MicroStrategy holds a distinct advantage by making most of the out of box functionality directly available to its users in a lucid development framework. MicroStrategy Mobile platform supports distributed development for many developers to work on a project at a given time. Most of the objects are reusable and their definition can be reused across different business areas. For any BI tool, the ease of use is very important along with the sophisticated analytics which can be presented using the best visualization framework. It has become very important for a BI tool to analyze these enormous data volumes in the best representable format. Data visualization is driving demand in the business intelligence (BI) market because it's intuitive and accessible to business users who aren't schooled in query languages or statistical analysis. MicroStrategy Mobile has a strong stand in these areas due to a large number of visualizations in their library. This separates MicroStrategy Mobile, as a tool, for visual exploration from other competitors.

MicroStrategy Mobile can be a big game changer in all the Market areas. For instance imagine yourself shopping in Walmart, when you do the transaction an E-commerce software would capture the data which would then be processed using some ETL tool to create sophisticated analysis for Business Users. You might end up filling some consumer experience survey which would then be manually fed into some application for capturing consumer trends information. With the birth of this Mobile Intelligence imagine how all of this can be transformed using a single solution MicroStrategy BI. A transaction report replacing the E-commerce software in retail sector for every point of sale, an automated report to take surveys in iPad. This is a more engaging and interactive consumer experience and provides increased speed of delivery of actionable business information. This example can very well be related for an everyday customer and can be termed as everyday BI.

For organizations like Banks that have data security as their prime focus. Everyone wants to have access to the data they need at all times, from any location, in order to make real-time decisions. While this is appealing it poses security and other troubles for tools to provide the level of access. MicroStrategy mobile App development framework gives you power to develop and deploy “In House” Organization specific apps. This is a big step towards data control and security as only employees would be able to see the critical data. For sectors like healthcare imagine a doctor taking advantage of this cutting edge technology on their iPad to study the current disease and medicine trends. His decision makes a big impact on the patient’s life.

Now the interesting question why this Mobile BI is a very hot topic and why do you think MicroStrategy Mobile BI standout? The answer is simple, till now ease of use for end user was always the priority for BI tools and the reason smart phones and tablets are becoming so popular is because even a 4 year old kid could operate them. Hence the bottom line is the interface should be unique and simple which MicroStrategy Mobile pretty much achieved and is the reason for their success in this particular area.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros sharing their opinions.