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PeerSpot user
Manager HRO Application Development at a tech vendor with 10,001+ employees
Real User
Top 5
Among other benefits, it performs complex calculations (SLAs, KPI rules) centralized in a single place where formulas can be corrected. However, it doesn't have an ETL tool.

What is most valuable?

Architecture

=========

In a nutshell, Microstrategy (or MSTR for short) architecture is composed of three layers

1 - Web/Mobile interface that connects to any given Intelligent Server (middleware)

2- Middleware (Intelligent Server) that

a. connects to data layer (many connectors included in the default license)

b. executes created SQL/MDX queries, OLAP functions

c. Generates pre-loaded MOLAP cubes (aka Intelligent Cubes) to speed up results (if defined)

3 - Data Access: Access to your DataWarehouse (no need to be dimensional model, but recommended) using any of the several included connectors


Attributes and Facts definition

======================

Using Microstrategy Architect you basically define:

a. Attributes and attribute forms (which corresponds to the Dimensions in the Dimensional Model)

b. Facts (which corresponds to Facts)

c. System Hierarchy or relationship of Attributes to Facts. Here it is where you also define your Star or Snowflake model for your attributes. Also (and this is a really cool feature) same Fact can be located at different aggregation levels either because you have it in the datasource (e.g an agg view) or because you ask a given FACT in MSTR to extend the value to another level. This is interesting to enhance performance using tables with pre-processed aggregated data, instead of letting MSTR calculate aggregations "on the fly"

d. User Hierarchy: or drill-in paths to see the information in your reports / Documents


Report and Dashboard Generation

=========================

Then you can start creating :

- Measures: Formulas (e.g KPIs) that uses Facts or other measures

- Reports which are data sets of attributes and Measures (here you can also use other type of objects like filters, consolidations, custom groups,etc...). You can see and export these datasets in a variety of formats (Excel, PDF, etc...) However the top use case for this report is as datasource for Documents/Dashboards

- Dynamic Documents and documents: You include "n" number of reports as your datasource and then represent using the widgets (Tabs, Tables, Heat Maps, ESRI Maps, ...) These are ultimately the Dashboards or final reports that end user will see and - here it comes the most valuable feature of MSTR from my point of view- either from Web or from mobile device - So you can quickly compose a mobile dashboard in few clicks if (and only if) you have created the right data model (e.g a solid DWH schema). At this point it is worth to mention that MSTR allows you to iteratively enhance the model and reports/dashboards (so no big-bang deployment needed)

- You can also create predictive analysis (datamining) using some of the techniques and gadgets provided as well as interactively play with data and come to conclusions using MSTR Visual Insight (kind of an 'slice and dice data' tool). Outputs from those analysis may be dashboards/documents.


Scheduler

========

Reports and Documents can be run on demand or can be scheduled to be generated and sent to target audience. Scheduler is also responsible of the Intelligent cubes refreshing (MOLAP recreation at a regular basis)


Microstrategy licensing model allows:

===========================

a. Access to all tools available (recent change, one year ago more or less) - before you had to license certain tools, now you have access to all tools in either on-premise installation or Cloud. Interesting Tools

b. In the on-premise installation model, licenses per user and therefore have high scalable BI solutions: In this licensing model you can deploy your architecture (Web Front-end and Middleware or Intelligent Sever) in as many servers you want.

How has it helped my organization?

Before we used Microstrategy at Xerox Services (HR services) we used to analyze data using Spreadsheets, to calculate and report on service SLAs and KPIs.

No need to mention how using MSTR has enhanced the process since then but a couple of the key benefits are:

- Data access not affecting transactional systems (data sources)

- Complex calculations (SLAs, KPI rules) right there on time when needed and always right or always wrong but centralized in a single place where formulas can be corrected if needed

What needs improvement?

Probably this is not MSTR's fault but BI tool in general: sometimes trying to follow MSTR rules to get some formulas and data using MSTR techniques is harder (and less performant) than just prepare yet another DWH view collecting needed data (with needed inner or left outer joins and aggregations) and just model that new view in MSTR.

Also MSTR, as all these BI tools, generate automatic SQL code from the model defined in the architecture tool so sometimes you are getting weird results but are easily trackable (MSTR reports in all SQL generated code) to be fixed.

No ETL comes with the tool, either you have your own solution (MSTR SSIS, Informatica) to model your DWH or you connect MSTR to the datasource / transactional (which is not good)

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user123129 - PeerSpot reviewer
it_user123129Data Visalization Architect at MSD
Real User

You can use MSTR as an ETL tool though - when you import data you have data wrangling option where you can apply many functions as well as creation of new columns. Also MSTR enables you to connect to the files and with datamart functionality or transaction functionality and ffsql you can write it back to DB. Its far from being Informatica yet there are some options how to handle this...

it_user3900 - PeerSpot reviewer
Manager of Development at a tech services company with 1,001-5,000 employees
Consultant
Even if the costs are high, the benefits are huge.

I would agree with the fact that MicroStrategy brings along with it increased costs but would clearly like to quote that it brings along it with it huge benefits that probably other reporting tools dont offer. The tools architecture has been framed in such a way that the design and development are easy thus reducing the maintenance efforts.

Companies do think twice before implementing MicroStrategy because of the costs involved. Not only its about the implementation but also technical support which is around $10,000 per year. Also when there is a project coming in any company analyses if its possible to achieve it with other reporting tools with lesser implementation, administration, support and maintenance costs but they do not analyse if in the long run any other additional features would be required which would be beneficial for the users. After a year of implementation when the users come in with new requests then they start to understand that their current tool does not offer the required and start to evaluate other tools and plan to migrate it. I think this might not be the case if their COE team had done an extensive analysis initially on the capabilities of the tool. This tool bring along with it some special capabilities like mobile, social and cloud.

MicroStrategy has established itself in all industries like communication and media, education, energy and utilities, financial services, food and beverage, health care and life sciences, manufacturing, retail and travel. Today, 14 of the top 20 global financial institutions rely on solutions powered by MicroStrategy. It has also showcased a number of successful Mobile BI Implementations. One is Whole Foods Market. This purveyor of natural and organic foods has over 300 stores and annual revenues of over $10 billion. The grocer is part way through a project to put mobile analytics into the hands of every store team leader using smartphones. Store team leaders have access to dozens of key performance indicators about their store. Given the limited screen size of a phone, whole foods decided not to implement charts. Instead, tabular data is shown, with a simple traffic light system used to highlight good, mediocre, and poor performance. Each store team leader can configure their own version of the app to show the performance of a few other stores alongside their own. So store managers often pick the closest store to them geographically, or a store of similar size, or leading stores in other regions.

With Cloud Personal, any analytics can be shared with other people through mail. MicroStrategy has recently unveiled an interesting demonstrator of the power that can be gained from harvesting social data.With Wisdom, users can understand the demographic profile of people who like specific entities – be they people, places or products. For example, it’s easy to discern the demographic profile of people who like a certain politician, a particular brand of beer, or a TV show.

Users can experience and enjoy MicroStrategy products – primarily Visual Insight – in minutes with no risk or investment. The visualizations and dashboards created can also be viewed using MicroStrategy’s native mobile BI applications for iOS devices.

Thus even if the costs are high the benefits are huge.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1068 - PeerSpot reviewer
it_user1068Tech Support Staff at a tech company with 51-200 employees
Real User

When benefits are great, costs barely count.

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Buyer's Guide
MicroStrategy
January 2025
Learn what your peers think about MicroStrategy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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reviewer1497201 - PeerSpot reviewer
Principal Partner at a tech consulting company with 51-200 employees
Real User
Mature and robust with good security
Pros and Cons
  • "The product is very mature. It's quite robust and an excellent enterprise-level solution."
  • "The learning curve is quite steep."

What is our primary use case?

When we were using it before, it was mainly for some types of reporting, primarily sales reporting. We also use it for external reporting and that went out to our customers to allow our member hospitals to view their own purchasing data, for example, who they're buying from, what vendors, what kind of pricing they're getting. Mostly its reports on things of that nature. It was and is used for both internal reporting and external member facing reporting.

We moved to Tableau and we're still using it a little bit for some of our solutions.

What is most valuable?

The security is quite robust. It is more of a true enterprise solution. That made it much easier to deploy out at the time to our members. 

The common metadata, the library that MicroStrategy has made, makes it much easier to reuse components and not have to recreate them for every dashboard. That was something we really liked and still do.

The product is very mature. It's quite robust and an excellent enterprise-level solution.

Overall, we found the solution to be quite stable.

What needs improvement?

At the time we moved away from relying on it, the solution was really lagging as far as visualizations and ease of dashboard creation. It took much more of a MicroStrategy expert to design dashboards. It wasn't really something users could do on their own. The self-service component was really lacking.

The cost is pretty high. It was a little pricier than Tableau, for example.

The learning curve is quite steep. A company should consider a third-party service to help with implementation.

For how long have I used the solution?

We've been using the solution for 20 years or so. It's been a very long time. We have a lot of experience with it.

What do I think about the stability of the solution?

Overall, we were really happy with it. As far as an enterprise solution goes, it was very stable. It was very mature and had many robust features, as far as building applications and alerting, et cetera. The thresholding just had a very robust feature set, which is what we liked about it.

We didn't really deal with bugs and glitches. It didn't crash and freeze. It was very reliable for many years.

What do I think about the scalability of the solution?

The solution is well suited to enterprise-level companies. 

Which solution did I use previously and why did I switch?

We are currently using Tableau. It's less expensive.

How was the initial setup?

The initial setup was done a very long time ago. We had a third-party help us when we first implemented it back in the 90's. 

Since then, we have managed it ourselves. 

What about the implementation team?

We did hire a third-party to assist us in the implementation process when we first set the solution up.

What other advice do I have?

We are just a customer and end-user.

We are using the 2019 version of the solution.

I used to run a consulting company and we would consult on this solution. I would always recommend to our customers that they get a third-party to help them implement it initially due to the fact that the learning curve to implement MicroStrategy is much steeper than something like a Tableau.

Since we moved away from MicroStrategy, they've really gained traction on their visualizations and it's much more similar to a Tableau design now, as far as building visualizations. That was the only thing really lacking for us. It's good that they've moved in this direction.

Technically, we are still using the solution, just at a reduced scale.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Principal Co-founder at Enterprise BIDI Solutions
Reseller
Top 10
Business Intelligence & analytics tool--Microstrategy expert review

What is our primary use case?

Design and development of the product lines in the apparel industry with its unit pricing info,customer demographics details,Customer profile,competitor info and analysis over a time period..Store wise inventory details of each product line across the region,state and country level

How has it helped my organization?

  • Enterprise wide reporting capability.
  • Self-service reporting & analysis.
  • Extensive analysis of business units function: It provides various metrics and by using drill through and drill across functionality.
  • Ease of understanding of various performance measures using widget features.

What is most valuable?

Schema updates help us to cope up with enterprise business definition changes.

Reports auto-styling allows us to design stunning report output, differentiating the result set for better understanding of the business users.

VLDB properties allow you to customize the SQL that MicroStrategy generates. These settings affect how MicroStrategy Intelligence Server manages joins, metric calculations, and query optimizations.

What needs improvement?

The flexibility to work with agile data model updates.

For how long have I used the solution?

We have used MicroStrategy for 10 + years.

What do I think about the stability of the solution?

We have encountered stability issues with regards to Metadata db being crashed and need to reload the Project and configure it to various Project repositories

What do I think about the scalability of the solution?

We have encountered no scalability issues.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

We worked with IBM Cognos and its business adaption due to its rich data visualization capabilities, widget creation, etc.

How was the initial setup?

Setup was easy. By creating a unified project model with the organizational standards, business rules, and project design, the underlying data model design is streamlined resulting in consistent reporting and analysis across the enterprise.

What's my experience with pricing, setup cost, and licensing?

It’s cloud version pricing is competitive and in sync with market demand.

What other advice do I have?

For an enterprise-wide DWBI implementation, MicroStrategy is a great choice. Evaluate your organizational needs to go in either for on-premises or cloud version of the product to control your project budget.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user807402 - PeerSpot reviewer
BI Administrator at a tech services company with 1,001-5,000 employees
Real User
Reporting, dashboards, and new visualization functions help us realize opportunities
Pros and Cons
  • "The reporting, the dashboards, and the new visualization functions. It is very easy for users to understand their data and dashboards."
  • "We haven't invested in the mobile platform. We want to invest, but the problem is the security. We are in the health domain, so we have PHI data."

What is our primary use case?

We have insurance customers, health customers, in our organization. The performance is good.

How has it helped my organization?

The reporting, the dashboards, and the new visualization functions. It is very easy for users to understand their data and dashboards. The dashboards which we are using in our enterprise, they're very helpful in realizing business opportunities for us.

What is most valuable?

The Dossier functionality. We are on 10.4, but we have a sandbox for 10.10 and we are planning to upgrade to 10.10 next week.

We are planning to roll out self-service to business teams, but we are still working on that. We want to deploy a self-service solution to them but we have not done so yet.

For 2018, we want to use Dossier and visualizations. We have a new Vitara visualization chart. We are now planning to buy Vitara visualizations and we'll be using that.

What needs improvement?

I can't think of anything at the moment.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Enterprise is very stable. I've been with MicroStrategy from more than 12 years. The performance and the stability has been increasing. It is the best solution for enterprise BI platform.

What do I think about the scalability of the solution?

We haven't faced the issue of scalability.

How are customer service and technical support?

I like them. They have very good technical support.

Which solution did I use previously and why did I switch?

We were using SSRS and we converted that, and SAS as well.

We switched because it is a stable platform and we know the good features in MicroStrategy. We have moved more and more of the reporting solutions to MicroStrategy. We still have some SSRS reports, but by the end of this year we are planning to move everything to MicroStrategy.

How was the initial setup?

It is straightforward because I have been working with it for 12 years. So it's easy for me.

Maybe for newcomers it might be a little bit difficult, but they can easily see release notes or get some technical support. They can easily implement the solution. It's not that tough.

What other advice do I have?

In terms of having the analytic capabilities in a single platform, like MicroStrategy, versus a many-points solution, we are planning to use it like that. We had different reporting solutions, but we are moving everything to a single MicroStrategy BI platform.

We haven't invested in the mobile platform. We want to invest, but the problem is the security. We are in the health domain, so we have PHI data. We have some challenges, so most probably this later year or at the start of 2019 we may be able to get the mobile solution.

When choosing a vendor, the major thing I look for is the technical support; how reachable they are. And stability as well.

I definitely recommend MicroStrategy. Install MicroStrategy and use it for reporting, the dashboards, and self-service. You can use it as a centralized BI platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Microstrategy Project Manager & Microstrategy Lead Architect at a healthcare company with 1,001-5,000 employees
Real User
It has server distribution to publish the dashboards and reports in different formats.

What is most valuable?

It is one of the best BI reporting tools as per Gartner. It is a complete reporting bundle, which includes reports/dashboards/document creation along with Cube.

It also comes with self-service analysis that helps the user carry out short analysis within the corporate level. It has a good administrator tool to handle the administrative part. It has server distribution to publish the dashboards and reports from the end user in different formats as well.

It includes lots of other features that help to take the reporting to the next level; for example, R Integration that supports more than 70 databases.

It has strong metadata in the architecture, which makes a huge difference with the other tools in the market.

How has it helped my organization?

It's a DSS tool. Thus, for analysis in an analytics-oriented company, it has made a huge difference in their decisions.

What needs improvement?

This product needs to be ready to use at the enterprise level . As the market is growing and changing very fast, sometimes the development team does not have sufficient time to incorporate requirements within the given time frame. Thus, some solutions should be ready to use, i.e., the plug and play functionality for solutions at the enterprise level.

For how long have I used the solution?

I have used this solution for more than 10 years.

What do I think about the stability of the solution?

Not many issues were encountered in terms of stability; there were only a few defects which were resolved in later releases.

What do I think about the scalability of the solution?

There were no scalability issues.

How are customer service and technical support?

I would give the technical support a 8 out of 10 rating.

Which solution did I use previously and why did I switch?

Previously, I have used different solutions. However, I have found MicroStrategy better than any other tool.

How was the initial setup?

A few configurations are needed as per requirement.

What's my experience with pricing, setup cost, and licensing?

The pricing policy is good compared to other products in the market. It's a license-based software.

Which other solutions did I evaluate?

We did not evaluate other options. As we know, it's the best solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
it_user505854 - PeerSpot reviewer
BI Manager at a government with 1,001-5,000 employees
Vendor
Dashboards can be built in a relatively simple manner.

What is most valuable?

We value the ability to build dashboards and reports in a relatively simple way. We can teach end users how to do their own reports and dashboards making the process cheaper and faster.

Also, the ability to import data from a grand variety of sources and combine them into a single report/dashboard, skipping the expensive ETL process or validating it before a robust construction.

How has it helped my organization?

MicroStrategy makes it easier to control internal and external demands and also to monitor public programs financed by the institution.

What needs improvement?

Data discovery and self-service BI still needs to be simpler to end-users.

For how long have I used the solution?

I have used MicroStrategy since 2012; four years.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have not yet had scalability issues.

How are customer service and technical support?

I rate technical support a 4.5/5.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

How was the initial setup?

Initial setup was complex. MicroStrategy is a hard tool to configure in many ways, starting from its licensing schema.

What's my experience with pricing, setup cost, and licensing?

Make a good study of your needs because its very expensive to change from nominal licensing to a server core licensing.

Which other solutions did I evaluate?

The buying decision was made by a previous team. But other solutions are always evaluated, like Tableau and ClickView.

What other advice do I have?

Make sure there isn’t a cheaper solution that satisfies your demands. Prepare a good team to develop and use it or you’ll have a big mess and difficulties making data discovery and self-service BI.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user250524 - PeerSpot reviewer
Development Director at a government with 10,001+ employees
Real User
Mobility features help to supervise other locations. Visual Insight isn't as easy to use as the competitors.

What is most valuable?

It can be applied to a wide range of uses. It's a complete solution for all the BI needs of a company.

How has it helped my organization?

Mobility features have helped people who work supervising shops.

What needs improvement?

Visual Insight isn't as easy to use as the competitors.

For how long have I used the solution?

I’ve used MicroStrategy for 15 years.

What do I think about the stability of the solution?

We occasionally had stability issues.

What do I think about the scalability of the solution?

We did not have any scalability issues.

How are customer service and technical support?

I rate technical support 1.5/5 because they hardly ever help you with problems and when they do it's very late.

Which solution did I use previously and why did I switch?

We have always MicoStrategy.

What's my experience with pricing, setup cost, and licensing?

Recently, the licensing method and pricing have been simplified. Now it is much easier to understand.

Which other solutions did I evaluate?

At that moment many of the current tools didn't yet exist.

What other advice do I have?

No special advice.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros sharing their opinions.