The best feature is R integration. This uses predictions for medicine consumption.
BI Team Leader at a government with 501-1,000 employees
The best features are R integration and visual insight.
What is most valuable?
How has it helped my organization?
I really appreciate Visual Insight because it is easy for end users and it breaks IT dependencies.
We have a small technical staff. If we give opportunities to our clients to develop their own reports and graphics, we can concentrate our efforts on increasing the quality of other reports that demand a little bit more knowledge and expertise.
What needs improvement?
We need to act in advance of situations. I would like to be able to:
- Gather information about how long the partner will take to bring us a product.
- Find out what our real consumption average will be against our supply for that item
This information would help us decide if we should wait until we reach the resupply point or if we should start the process immediately.
For how long have I used the solution?
I have used this solution for five years.
Buyer's Guide
MicroStrategy
December 2024
Learn what your peers think about MicroStrategy. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
What do I think about the stability of the solution?
I only encountered stability issues when using the enterprise manager.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and support?
We enjoy a high level of expertise from technical support.
How was the initial setup?
The initial setup was easy.
What's my experience with pricing, setup cost, and licensing?
It is not worthwhile if you have a small budget, although it is worth every penny.
Which other solutions did I evaluate?
We evaluated Pentaho and OBIEE.
What other advice do I have?
Look for a solution that covers all enterprise areas, from the IT department to end-users, that will help you build a robust, star schema model.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Business Intelligence Consultant at a tech consulting company with 51-200 employees
Includes many well-designed features, but from time to time my web server stops and I have to restart the web server.
Valuable Features
I think that MicroStrategy has a lot of well-designed features, and that if users know how to use them or are willing to learn, it maybe a very valuable tools for them. I can recall that most users love to use the MicroStrategy Visual Insight tool that allows users to see in-real time graphs that users design on-site, using the attributes and metrics that they are familiar with.
Another good example, is the intelligence cube and incremental refresh reports that allow developers to update or create a report with a great quantity of information and store it on memory. This only takes a few seconds to show users the full results instead of always querying the data warehouse for the same results over and over. In addition, developers can schedule an incremental refresh of data on days, weeks, months, or whatever filter they desire, without the user feeling such work being done.
Update: MicroStrategy Mobile application is considered to be one of the best, for almost 4 or 5 years. I have used multiple times and I have to say, it is a great tool. Easy to configure and easy to adapt the reports to Mobile users, specially if they have an Iphone, since in the 9.4 version it was well prepared for Iphone users. Aside from that, Documents can be made to take pixel % in account, so you can make a report in the Developer, that suits both mobile and web users in a unique report.
Improvements to My Organization
Using the intelligence cube, I’ve managed to increase the performance of the main load of my documents, giving users the full data access in less than five seconds, instead of spending 30 seconds or a minute waiting for the results.
Update: Using the mobile application, it gave insurer agents more flexibility and a great success in their daily roles, since they could insert new information directly from MicroStrategy Mobile (using Transaction Services) and the colleagues at the company could respond within minutes or hours, saving the problem that is the trip.
Room for Improvement
I think that there are some bugs regarding the design, and some features are a little hidden from the developer. Developers need to do a lot of research and consult a lot of manuals just to find that the solution for their problem was in a check-box within the configurations of the tool or project.
Update: Never tried the MicroStrategy 10, only installed it, so the improvement may already been answered in a lot of features.
Use of Solution
Update: I’ve used this solution for about 1 - 1,5 years, but not constantly.
Deployment Issues
The installation was well explained in the manuals, and the deployment of hotfixes and patches are as easy as a normal computer program installation.
Update: MicroStrategy version 10 (and beta) is similar to version 9.4 in installation and configuration.
Stability Issues
The only issue that I can think of, is that from time to time my web server stops and I have to restart the web server. I do not know why this happens, but we’ve created a process that every minute there are checks the status of the web server, and restarts it if necessary. It may be a problem with the tool or a problem with the infrastructure at the client's company.
Update: Turns out, the client infrastructure may be blocking the Web Server from running all the time. Comparing the installation done in a Virtual Machine and another one in another client, they haven't got any type of web server related problems and the first one has, which makes me think its a infrastructure configuration that from time to time, blocks the service.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
I've never used it, but I only have good things to say about the users of the MicroStrategy Community. They always give good ideas, a lot of workarounds and 90% of the time, they respond within the day with a lot of links to technical notes and others posts among others.
Initial Setup
Update: Initial setup was really straightforward, in my opinion.
ROI
I've done the installation, configuration and designed the entire project (Logical Architecture, Reporting/Dashboarding, Mobile application, among others)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
MicroStrategy
December 2024
Learn what your peers think about MicroStrategy. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Project Manager at a manufacturing company with 1,001-5,000 employees
You can design your own dashboard in a professional way, but it needs data dictionary import.
Valuable Features:
The features I loved is the easy way the software allows you to design your own dashboard and the professional way it displays it. One would think that I was a graphic designer every time I create a dashboard (which I am not).
The import of excel files into Microstrategy and the ease of data manipulation is outstanding.
Good job Microstategy!
Improvements to My Organization:
The results are not in yet as it is too early to tell.
Room for Improvement:
Data dictionary import would be great.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Business Intelligence Consultant at Logsys Analytics
Dashboards and other features have helped us excel as consultants
Pros and Cons
- "This solution has allowed us to become a top-class competitor among other consulting companies."
- "I would like to see a single standalone application to control everything from the administration perspective, and also to develop new applications."
What is our primary use case?
I am a consultant and I use this solution to assist in delivering projects.
How has it helped my organization?
This solution has allowed us to become a top-class competitor among other consulting companies.
What is most valuable?
The most valuable features are the self-service and the pixel-perfect dashboards.
What needs improvement?
I would like to see a single standalone application to control everything from the administration perspective, and also to develop new applications.
For how long have I used the solution?
Eight years.
Disclosure: My company has a business relationship with this vendor other than being a customer: We´re partners for project implementations
GRM Spain - Tools and Risk Models with 1,001-5,000 employees
On-the-go reports do not require a fixed-forever template. In terms of usability, it is difficult to set up security.
What is most valuable?
I found the ability to create self-reports very valuable. This solution gives a lot of flexibility to analysts and support staff, in order to create reports on-the-go which do not need a fixed-forever template.
How has it helped my organization?
Combined with a data governance, it helped us to share information across the organization, to provide a unique source of relevant information, and to avoid duplicities.
What needs improvement?
The following are areas for improvement:
- Self reporting
- Metadata library / dictionary
- A better security implementation (in terms of usability, it is difficult as hell trying to set up security.)
- Ability to create big reports (e.g., tables are limited to 65000 rows, which is a limitation of the previous century).
For how long have I used the solution?
We have used this product for about six years.
What do I think about the stability of the solution?
The servers fall quite easily.
What do I think about the scalability of the solution?
There are some scalability issues. The solution is unable to respond quickly to big reports. I had to switch to Tableau, or perform pre-processing and then import data outside of the model.
Which solution did I use previously and why did I switch?
We were evaluating Tableau, which everybody found to be a better solution. However, MicroStrategy is the official reporting tool in my organization.
What other advice do I have?
Make sure you design the exploitation layer very carefully. If you don't, everything will turn into a mess. You will need technical gurus to understand the metadata, and the reports will be generated very slowly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at a insurance company with 501-1,000 employees
Most valuable features include Visual insight, MicroStrategy Mobile & Office integration
On a scale from 1-5 (1=worst, 5=best), how would you rate this product overall compared to similar products?
- Overall - 4.5 but we will have to look into the particular functionalities to do a fair comparison
For how long have you used this product?
- 3. 5+ years
Which features of this product are most valuable to you?
- Visual insight, MicroStrategy Mobile, Report Services (documents and dashboards), Office integration,SDK, R intégration (data mining), Cubes and caches
Can you give an example of how this product has improved the way your organization functions?
- As a BI consultant I've seen many times organizations turning to data driven business with actionable BI and analytics which have helped them to take better decisions at different levels of the structure.
Most of them have found this tool more appropriate for the time of requirements they have.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BI Team Lead at a healthcare company with 501-1,000 employees
An integral part of our financial decision-making, predictive analytics is key
Pros and Cons
- "With all the APIs it's very scalable."
- "I think they're still lacking on customer service. I think historically, MicroStrategy's customer service was a lot better than it is today."
What is our primary use case?
Data analytics, as a reporting tool.
How has it helped my organization?
It's integral enough to make financial decisions in our organization.
What is most valuable?
The most valuable feature is predictive analytics. We also have some users that love using self-service.
In 2018, I think the most utilized MicroStrategy capability, for us, will be dashboarding.
What needs improvement?
I can't think of anything.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
I think it's rather stable now, compared to where I come from. Earlier versions of MicroStrategy weren't so stable. Around v7's, they weren't as stable as they are now.
What do I think about the scalability of the solution?
I think with all the APIs it's very scalable, although ours is a relatively new company so we haven't scaled yet.
How are customer service and technical support?
In the last three years, I have probably opened three tickets. However, they do not get back to you quickly at all. The longest I waited for them to get back to me was a week.
Historically, MicroStrategy has been a technical solution. You could just call and get somebody on the phone. Now, you never know if you should call or you should open a ticket online. And then, if you get the ticket open, is someone going to call you back? The last couple of weeks been better. Last year, I complained to MicroStrategy quite a bit about the technical support.
I do love the tech notes, I do love the online community. I think that's very helpful.
Which solution did I use previously and why did I switch?
I've been using MicroStrategy for 20 years but I've used Cognos, I've used Crystal, and there used to be another reporting tool called Eureka Suite. I've worked with Tableau too. It was a company decision to switch.
How was the initial setup?
It's straightforward.
What other advice do I have?
We have not invested in the mobile platform, but we do plan on it, towards the end of the year.
When selecting a vendor, I appreciate customer service. That's the best thing. No matter how difficult the tool is, as long as you have good customer service, it'll take care of itself.
I would rate it an eight out of 10, because I think they're still lacking on customer service. I think historically, MicroStrategy's customer service was a lot better than it is today.
I would definitely recommend MicroStrategy over anything I've worked with before. And I worked with Tableau too. If you want some pretty designs, Tableau is a good tool, but other than that, as far as analytics, it's definitely MicroStrategy.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Developer at a tech services company with 1,001-5,000 employees
It helps to provide answers quickly for critical business questions.
Valuable Features:
- Map Charts
- Security
- Give best features in iPad mobility
- Stable tool for big organization
Improvements to My Organization:
It helps to provide answers quickly for critical business questions. It has reduced our time spent on data entry and manipulation and can identify areas for cost cutting.
Room for Improvement:
The setup is quite complex and requires extra configurations.
Use of Solution:
We've used it for two years.
Customer Service:
It's good.
Initial Setup:
It has a complex set-up. It requires configuration of its Intelligence Server and Metadata.
Implementation Team:
I have implemented it for different clients.
Other Advice:
If you are having small business set-up then you have to go for QlikView, else MicroStrategy is more stable for big organizations.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
Popular Comparisons
Microsoft Power BI
Tableau
Amazon QuickSight
Teradata
IBM Cognos
SAP Analytics Cloud
SAP BusinessObjects Business Intelligence Platform
Oracle OBIEE
Oracle Analytics Cloud
TIBCO Spotfire
ThoughtSpot
Sisense
Workday Prism Analytics
Pentaho Business Analytics
AtScale Adaptive Analytics (A3)
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- How much does Microstrategy cost per CPU core?
- When evaluating Business Intelligence Tools, what aspect do you think is the most important to look for?
- BI Tool Replacements, What Do You Recommend?
- Which one is best for ETL - Pentaho or Jaspersoft?
- Seeking advise on going with Birst, BOARD or Pentaho as an OEM platform solution where we could end up with 1,000's of users over time.
- BI Tool Evaluation Criteria Rating Matrix -- anyone have one they've used in making a tool selection?
- QlikView or Tableau - Which is better?
- BI tools for tactical decision-making?
- What is a good BI tool in the Oracle world?
- I currently use Panorama Necto as a viewer on SQL Analysis services cube--what other solutions are out there?
In the modern world, almost everything that has something to do with technology is going mobile. Portable mobile devices are really selling across the globe. There is also a significant increase in the use of these devices; not just amongst individuals but also businesses. I am trying to say that there is no better time for the Microstrategy mobile to penetrate the BI market than now.