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Project Manager at a tech services company with 10,001+ employees
Consultant
It is a reliable solution for our needs.
Pros and Cons
  • "It is a reliable solution for our needs."
  • "This solution is missing enhanced features in the dashboards."

What needs improvement?

I would like to see enhanced features in the dashboards. This would enhance the solution in the future, and is currently missing.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is reliable.

How are customer service and support?

We have not contacted the tech support team. 

Buyer's Guide
MicroStrategy
January 2025
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How was the initial setup?

I was not involved with the initial setup.

What about the implementation team?

When selecting a vendor, we consider all of the necessary requirements, and how it can incorporate the current data.

Which other solutions did I evaluate?

I was not involved in choosing this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
BI Team Leader at a government with 501-1,000 employees
Real User
The best features are R integration and visual insight.

What is most valuable?

The best feature is R integration. This uses predictions for medicine consumption.

How has it helped my organization?

I really appreciate Visual Insight because it is easy for end users and it breaks IT dependencies.

We have a small technical staff. If we give opportunities to our clients to develop their own reports and graphics, we can concentrate our efforts on increasing the quality of other reports that demand a little bit more knowledge and expertise.

What needs improvement?

We need to act in advance of situations. I would like to be able to:

  • Gather information about how long the partner will take to bring us a product.
  • Find out what our real consumption average will be against our supply for that item

This information would help us decide if we should wait until we reach the resupply point or if we should start the process immediately.

For how long have I used the solution?

I have used this solution for five years.

What do I think about the stability of the solution?

I only encountered stability issues when using the enterprise manager.

What do I think about the scalability of the solution?

I did not encounter any scalability issues.

How is customer service and technical support?

We enjoy a high level of expertise from technical support.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

It is not worthwhile if you have a small budget, although it is worth every penny.

Which other solutions did I evaluate?

We evaluated Pentaho and OBIEE.

What other advice do I have?

Look for a solution that covers all enterprise areas, from the IT department to end-users, that will help you build a robust, star schema model.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
MicroStrategy
January 2025
Learn what your peers think about MicroStrategy. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
it_user4635 - PeerSpot reviewer
Consultant at a insurance company with 501-1,000 employees
Vendor
Most valuable features include Visual insight, MicroStrategy Mobile & Office integration

On a scale from 1-5 (1=worst, 5=best), how would you rate this product overall compared to similar products?
- Overall - 4.5 but we will have to look into the particular functionalities to do a fair comparison

For how long have you used this product?
- 3. 5+ years

Which features of this product are most valuable to you?
- Visual insight, MicroStrategy Mobile, Report Services (documents and dashboards), Office integration,SDK, R intégration (data mining), Cubes and caches

Can you give an example of how this product has improved the way your organization functions?
- As a BI consultant I've seen many times organizations turning to data driven business with actionable BI and analytics which have helped them to take better decisions at different levels of the structure.
Most of them have found this tool more appropriate for the time of requirements they have.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1068 - PeerSpot reviewer
it_user1068Tech Support Staff at a tech company with 51-200 employees
Real User

In the modern world, almost everything that has something to do with technology is going mobile. Portable mobile devices are really selling across the globe. There is also a significant increase in the use of these devices; not just amongst individuals but also businesses. I am trying to say that there is no better time for the Microstrategy mobile to penetrate the BI market than now.

Director3013 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Real User
The Repository enables us to develop something once and use it anywhere
Pros and Cons
  • "The whole repository side of things is beneficial because you develop it once, and you can use it anywhere, in the Enterprise grade."
  • "If you compare it with Power BI with the DAX language, it would be great to put that into MicroStrategy."

What is our primary use case?

I'm a system implementer, so I implement the system for customers. I implement whatever the customer needs at their site. It's generally all the BI information that they have in the data warehouse.

Its performance is very good.

How has it helped my organization?

Users are getting their reports when they need them.

What is most valuable?

The whole Repository side of things is beneficial because you develop it once, and you can use it anywhere, in the Enterprise grade.

What needs improvement?

If you compare it with Power BI with the DAX language, it would be great to put that into MicroStrategy.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's pretty stable.

What do I think about the scalability of the solution?

The scalability is excellent.

How are customer service and technical support?

I would rate technical support at seven out of 10.

Which solution did I use previously and why did I switch?

The choice was political: IBM Cognos against MicroStrategy, and due to IBM internal mechanisms.

My criteria for selecting a vendor are, first, that the application software works, and secondly, the support - and local support as well.

How was the initial setup?

I was involved in the initial setup and it's pretty complex, but it's very powerful once it's set up.

What's my experience with pricing, setup cost, and licensing?

Pricing, in general, is high. With Power BI, you get mobile with the license, whereas with MicroStrategy, you have to purchase mobile for extra.

What other advice do I have?

If you're looking for enterprise BI, go for MicroStrategy.

I would give the tool an eight out of 10. The local office would get a two out of 10. But the tool itself is just a good enterprise-grade tool.

Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant-implementer.
PeerSpot user
it_user514278 - PeerSpot reviewer
Program Manager at a tech company with 10,001+ employees
Real User
Report bursting offers fast ways to access info. It still lacks the analytics capability of other tools .

What is most valuable?

Caching and report bursting, as it offers the phenomenal ways to access the info at a blazing speed.

How has it helped my organization?

With this, we have been able to provide consistent reporting with ease, after the efforts put in the initial schema setup.

What needs improvement?

Visual Insight, as I see, has improved a lot but it still lacks the analytics capability of other tools such as Tableau.

For how long have I used the solution?

I have used it for seven years.

What do I think about the stability of the solution?

I have not largely encountered any stability issues, but upgrades at times have been little shaky.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is decently good.

Which solution did I use previously and why did I switch?

I previously used SAP BO, but it was moving here and there between companies and becoming a bit too much to handle.

How was the initial setup?

We use the Cloud edition, so N/A.

What's my experience with pricing, setup cost, and licensing?

Pricing is bit less transparent and high.

What other advice do I have?

It takes a while to set up properly to reap the benefits fully, so don’t rush up.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Software Developer at a tech services company with 1,001-5,000 employees
Consultant
​It helps to provide answers quickly for critical business questions.

Valuable Features:

  • Map Charts
  • Security
  • Give best features in iPad mobility
  • Stable tool for big organization

Improvements to My Organization:

It helps to provide answers quickly for critical business questions. It has reduced our time spent on data entry and manipulation and can identify areas for cost cutting.

Room for Improvement:

The setup is quite complex and requires extra configurations.

Use of Solution:

We've used it for two years.

Customer Service:

It's good.

Initial Setup:

It has a complex set-up. It requires configuration of its Intelligence Server and Metadata.

Implementation Team:

I have implemented it for different clients.

Other Advice:

If you are having small business set-up then you have to go for QlikView, else MicroStrategy is more stable for big organizations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user505383 - PeerSpot reviewer
Director at a tech consulting company with 51-200 employees
Consultant
Allows you to deploy analytical and security applications.

What is most valuable?

I really value that MicroStrategy is a complete suite built to enable organizations to quickly deploy sophisticated analytical and security applications. It has a very good balance between features, usability, and pricing options.

How has it helped my organization?

It enables you to build decision support systems. MicroStrategy has improved the decision-making process through Enterprise Reports with automated and corporate information management.

What needs improvement?

Analysis self-service could be improved.

For how long have I used the solution?

I have used this product for six years.

What do I think about the stability of the solution?

I did not encounter any stability issues. There were just some minor bugs that were fixed by the manufacturer in their regular patches.

What do I think about the scalability of the solution?

I did not encounter any scalability issues. This is one of its strengths.

How is customer service and technical support?

Technical support was good.

How was the initial setup?

The initial setup was straightforward and very easy.

What's my experience with pricing, setup cost, and licensing?

If you really need these features, it is an excellent product with a very good price. Sometimes you do not need much functionality and then other alternatives at a lower price might be a better option.

In our company, we help our clients identify the option that best suits their needs. We then develop/implement the data warehouse, ETL process, data integration, and visualizations.

What other advice do I have?

Keep in mind your global and corporate design. It is best to start with a specific, small, and well-defined area.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user807363 - PeerSpot reviewer
Data Engineering Leader at a consumer goods company with 10,001+ employees
Real User
The data governance leads people to trust the data they have
Pros and Cons
  • "The data governance leads people to trust the data that they have, and they know where to get it."
  • "It needs better visualizations."

What is our primary use case?

We mostly do reporting for the business units. It is performing very well.

How has it helped my organization?

The data governance leads people to trust the data that they have, and they know where to get it.

In 2018, we are planning to use the semantic layer. We are also planning to look at investing in mobile analytics.

What is most valuable?

The data governance is the most important thing.

What needs improvement?

I have not seen the data-wrangling capabilities in 10.10. If that is not good, then that. Then, it needs better visualizations.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is great.

How is customer service and technical support?

Technical support is awesome. I have a specific contact who answers me correctly when I ask questions.

How was the initial setup?

I was not involved with the initial setup, but will be involved with an upcoming upgrade.

Which other solutions did I evaluate?

If MicroStrategy can do what Tableau does, then we would like to have one platform.

What other advice do I have?

Consider the maturity of MicroStrategy's data model. 

Most important criteria when selecting a vendor: Going forward, it will be integration with other platforms, like Salesforce and Hadoop. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros sharing their opinions.