Nagios XI Reviews

Name: Nagios XI
Brand: Nagios
Rating: 4.0 (57 reviews)

4.0 out of 5

57 reviews
83% willing to recommend

6,515 followers

What is Nagios XI?

Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.

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Nagios XI is the #8 ranked solution in top Server Monitoring solutions, #12 ranked solution in Infrastructure Monitoring tools, #13 ranked solution in best Network Monitoring Tools, and #15 ranked solution in top Cloud Monitoring Software. PeerSpot users give Nagios XI an average rating of 8.0 out of 10. Based on the analysis of the 57 most recent Nagios XI reviews, the overall sentiment is positive, with a sentiment score of 6.9. Nagios XI is most commonly compared to Datadog: Nagios XI vs Datadog. Nagios XI is popular among the midsize enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 60% of all views.

Helped 824,121 peers since 2012

Featured reviews

Amir Said

Site Duty Manager at Assw

We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.

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PriyankaBachu

Senior Consultant at Infosys

An area for improvement would be that when we need any modifications for the configurations, we need to delete the host and configure through CPM. It would be great if they could add a feature so that the existing host can be modified through XI. In the next release, I'd like them to add an option to modify the results when configuring through results.

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FakhruddinLokhandwala

Solutions Architect at NTT

Nagios XI doesn't provide scripting. For example, if we have built up multiple IPX tunnels from a base location to a data center location and want to monitor or trigger an alert if the tunnel goes down, Nagios XI does not automatically send alerts notifying us that the tunnel is down. This is a feature we want, and in the past, Nagios completed scripting for us, but it didn't work out well. In addition, Nagios XI doesn't have a feature where we can push the configuration from the server to all our devices. For example, if there are 500 devices in our network and we need to write down a simple command like a show clock or want to write the configuration, we cannot execute this command on all of our devices. We have already raised this issue with Nagios, and they told us they would speak with the BU team to see if this can be applied in the next release. If they do, it will come with an additional license. Another feature we want is the IP SLA Tracking in Cisco. For example, if our ISP connection is traversing through an L2 point, which is a layer two point, we don't have IP-to-IP communication to track those interfaces. So if we need to implement something end-to-end and the interface goes down, we should get alerts for that. And if the interface goes down, there should be specific behaviour so that our traffic can switch over from the LAN or the WAN. That is not in the current Nagios deployment, but they have advised they are working on it.

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Nagios XI mindshare

Product category:

As of December 2024, the mindshare of Nagios XI in the IT Infrastructure Monitoring category stands at 4.0%, down from 4.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Infrastructure Monitoring

PeerAnalyst reports

Type	Title	Date
Category	IT Infrastructure Monitoring	Dec 28, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 28, 2024	Download
Comparison	Nagios XI vs Zabbix	Dec 28, 2024	Download
Comparison	Nagios XI vs Datadog	Dec 28, 2024	Download
Comparison	Nagios XI vs Auvik Network Management (ANM)	Dec 28, 2024	Download

Title	Rating	Mindshare	Recommending
Datadog	4.3	5.8%	96%	186 interviews Add to research
Zabbix	4.1	12.4%	95%	103 interviews Add to research

Valuable Features

Nagios XI users highlight its customization and extensibility with plugins as key strengths. The straightforward configuration, scalable dashboards, and integration capabilities make it widely adopted. It efficiently monitors disk space, CPU, memory, and network services. Regular alerts keep systems informed. The user-friendly interface and ability to write custom plugins cater to diverse needs. Its adaptable architecture and community support significantly enhance monitoring across various platforms and devices.

"We love Nagios XI due to the fact that JPS Web is very useful."
"The alerting system is very effective."
"The technical support is good."

Room for Improvement

Nagios XI faces challenges such as complex installation, lack of clustering and failover features, and a non-intuitive user interface. Users require scripting knowledge for configuration changes and encounter difficulties with scaling and integration with third-party systems. The absence of web APIs, insufficient documentation, and a limited configuration wizard hinder ease of use. There's a need for improved reporting, incident management, and support for more plugins and services. The GUI requires enhancements for better usability.

"The GUI could be improved. It's a bit too basic, and maybe having a GraphQL interface would resolve this."
"The GUI could be improved."
"The tool's AI model needs to be fixed."

ROI

Many noted that Nagios XI saves time by eliminating the need to manually monitor services, thereby enhancing time efficiency. While some organizations experienced a positive return, others acknowledged that ROI depends on their specific infrastructure or datacenter. Several users found it costly and reported diminished ROI compared to earlier. For some, it has not only been crucial for infrastructure but also allowed teams to allocate time elsewhere, enhancing resource management.

Pricing

Nagios XI offers both a free version, Nagios Core, and a paid version with licensing fees ranging from $3,000 to $6,000 annually. Users highlight its cost efficiency compared to other monitoring solutions, despite some expressing concerns over its initial licensing and renewal costs. Enterprises value its open-source flexibility but often find the added capabilities of the paid version advantageous. Technical support and configuration can incur additional costs, yet many users deem the pricing reasonable within the global context.

"As it is not an agentless tool, I think it is expensive."
"Nagios XI is an expensive solution."
"Licensing costs are reasonable."

Popular Use Cases

Users employ Nagios XI for infrastructure monitoring, including servers, networks, and IT services. Many utilize it for tracking network devices, server health, bandwidth, and system performance. It supports diverse environments, monitoring both hardware components and virtual systems, and integrates with other platforms like CRMs. Organizations appreciate its custom script capabilities, real-time alerts, and extensive network monitoring, scaling from a few devices to tens of thousands. Nagios XI serves diverse monitoring needs efficiently.

Service and Support

Nagios XI's customer service and support receive mixed feedback. Many users find the support professional and prompt with a good response time, often leveraging community forums and blogs. Some rely on documentation and don't need support. However, others find the support system expensive and complex, facing issues with licensing and time zones. Community involvement is significant, and some users handle problems independently due to internal expertise or regional constraints.

Deployment

Nagios XI's initial setup is generally straightforward, especially for those familiar with Linux. Users appreciate its documentation and tools like the OVF for ESXi, aiding simplicity. However, configuring plugins and custom settings poses challenges; detailed knowledge of file structures is essential. Despite being time-consuming, setup becomes manageable with experience. Complexities arise with network configurations and large environments, requiring skilled Linux users. Satisfactory deployment experiences suggest that planning and experience simplify the process.

Scalability

Nagios XI is often adaptable for various needs, showing good adaptability across different environments. Some feedback highlighted challenges in large setups, such as requiring additional nodes or licenses. Where adequate resources are available, it handles the task, accommodating multiple hosts and services effectively. Several users find it adaptable but not always simple to execute seamlessly. Documentation gaps sometimes require trial and error. Its adaptability is commendable, though not universally effortless.

Stability

Users find Nagios XI to be very stable. Most report no performance or stability challenges. There are occasional issues with database performance, especially with large numbers of hosts and services, leading to errors that require attention. Some report stability hitches when collecting performance graphs or when the network is unstable. Despite these, many users are satisfied, rating its stability highly, while recognizing that it might not scale well in large environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Nagios XI Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

60%

Computer Software Company

Financial Services Firm

Manufacturing Company

Government

University

Retailer

Real Estate/Law Firm

Comms Service Provider

Media Company

Healthcare Company

Construction Company

Insurance Company

Energy/Utilities Company

Non Profit

Transportation Company

Hospitality Company

Marketing Services Firm

Compare Nagios XI with alternative products

Learn more about Nagios XI

Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.

With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.

Nagios XI Benefits and Features

Some of the benefits and top features of using Nagios XI include:

Extensive IT infrastructure monitoring: Comprehensively monitor all of your organization’s infrastructure’s components. Hundreds of third-party add-ons let you monitor virtually any internal application, service, or system.
Proactivity: With built-in, automated trend analysis and capacity planning charts, organizations can plan infrastructure upgrades before legacy systems encounter unexpected issues. IT staff, business stakeholders, and end users are notified via email or SMS with details of the outage so they can begin handling the issue immediately.
Multiple integration options: Numerous available APIs allow seamless integration with in-house and third-party applications. Thousands of community-developed add-ons that extend monitoring and native alerting capabilities as well as custom interfaces are available, allowing you to customize Nagios XI to your company's needs.
Complete visibility: Get a single view of your entire IT operations network and business processes. The Nagios XI dashboards provide at-a-glance access to monitoring information and third-party data. Views give users quick access to the most useful information.
User-friendly interface: Customize the layout, design, and settings for each user’s GUI, providing clients and team members with the flexibility they need. Administrators can easily delegate control over monitoring configuration management, system settings, and more to end users and team members using the built-in web-based configuration interface. A configuration wizard guides users through the process of monitoring new devices, services, and applications without understanding complex monitoring concepts.
Configuration snapshots: Snapshots allow you to save and archive your most recent configurations. Later on, you can revert back to them whenever you like.
Advanced user management: Ensure a secure infrastructure environment by easily setting up and managing user accounts and assigning custom roles with just a few mouse clicks.

Reviews from Real Users

Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.

David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”

An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”