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Nagios XI vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Nagios XI saves time in system monitoring, offers long-term value, but some users find costs high despite management's approval.
Sentiment score
8.5
Implementing OpsRamp reduced downtime, increased efficiency and automation, cut IT expenses, and improved productivity, resource allocation, and financial performance.
 

Customer Service

Sentiment score
6.6
Nagios XI support is professional and prompt, though costly, with comprehensive resources lessening the need for direct assistance.
Sentiment score
6.4
OpsRamp's customer service is praised for expertise and helpfulness, though some note response speed and language barriers issues.
 

Scalability Issues

Sentiment score
7.1
Nagios XI is scalable for various environments, but complex performance and limited documentation challenge extensive infrastructures.
Sentiment score
7.6
OpsRamp is highly scalable, supporting many users and devices, effective in user management, though connection issues can arise.
 

Stability Issues

Sentiment score
7.3
Nagios XI is stable with minimal performance issues, requiring occasional tweaks, and is ideal for large-scale infrastructure monitoring.
Sentiment score
7.4
OpsRamp is rated highly for stability, requiring minimal maintenance, and outperforms similar tools like SolarWinds in reliability.
 

Room For Improvement

Nagios XI requires better integration, user interface, documentation, and enhanced features for easier setup and improved management capabilities.
OpsRamp requires improvements in ITSM maturity, search, UI, alert accuracy, automation, customization, real-time updates, scalability, and team engagement.
The GUI could be improved. It's a bit too basic.
 

Setup Cost

Nagios XI offers cost-effective monitoring with free and paid versions, though enterprise deployment may involve complex licensing and higher costs.
OpsRamp's pricing is competitive and cost-effective, offering full platform access with annual payments based on resource count.
We are using the free, open-source version.
 

Valuable Features

Nagios XI provides customizable, scalable monitoring with extensive plugin support, real-time insights, and integration, improving user experience and flexibility.
OpsRamp offers comprehensive monitoring, alerting, and management features for hybrid infrastructures, including AI, predictive analysis, and seamless integrations.
 

Categories and Ranking

Nagios XI
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (13th), Server Monitoring (8th), Cloud Monitoring Software (15th)
OpsRamp
Ranking in IT Infrastructure Monitoring
27th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
Event Monitoring (5th), AIOps (11th)
 

Mindshare comparison

As of February 2025, in the IT Infrastructure Monitoring category, the mindshare of Nagios XI is 3.6%, down from 4.1% compared to the previous year. The mindshare of OpsRamp is 2.9%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
62%
Computer Software Company
6%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
11%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What needs improvement with Nagios XI?
The GUI could be improved. It's a bit too basic, and maybe having a GraphQL interface would resolve this. Also, there is room for improvement in the interface.
What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
 

Comparisons

 

Overview

 

Sample Customers

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Nagios XI vs. OpsRamp and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.