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Nagios XI vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.3
Nagios XI support is professional and prompt, though costly, with comprehensive resources lessening the need for direct assistance.
Sentiment score
8.5
OpsRamp's customer service is praised for expertise and helpfulness, though some note response speed and language barriers issues.
 

Room For Improvement

Sentiment score
3.9
Nagios XI requires better integration, user interface, documentation, and enhanced features for easier setup and improved management capabilities.
Sentiment score
4.6
OpsRamp requires improvements in ITSM maturity, search, UI, alert accuracy, automation, customization, real-time updates, scalability, and team engagement.
The GUI could be improved. It's a bit too basic.
 

Scalability Issues

No sentiment score available
Nagios XI is scalable for various environments, but complex performance and limited documentation challenge extensive infrastructures.
Sentiment score
7.8
OpsRamp is highly scalable, supporting many users and devices, effective in user management, though connection issues can arise.
 

Setup Cost

No sentiment score available
Nagios XI offers cost-effective monitoring with free and paid versions, though enterprise deployment may involve complex licensing and higher costs.
No sentiment score available
OpsRamp's pricing is competitive and cost-effective, offering full platform access with annual payments based on resource count.
We are using the free, open-source version.
 

Stability Issues

Sentiment score
7.5
Nagios XI is stable with minimal performance issues, requiring occasional tweaks, and is ideal for large-scale infrastructure monitoring.
No sentiment score available
OpsRamp is rated highly for stability, requiring minimal maintenance, and outperforms similar tools like SolarWinds in reliability.
 

Valuable Features

Sentiment score
8.5
Nagios XI provides customizable, scalable monitoring with extensive plugin support, real-time insights, and integration, improving user experience and flexibility.
Sentiment score
8.3
OpsRamp offers comprehensive monitoring, alerting, and management features for hybrid infrastructures, including AI, predictive analysis, and seamless integrations.
 

Categories and Ranking

Nagios XI
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (13th), Server Monitoring (8th), Cloud Monitoring Software (16th)
OpsRamp
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Event Monitoring (6th), AIOps (12th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of Nagios XI is 4.0%, down from 4.8% compared to the previous year. The mindshare of OpsRamp is 2.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

FakhruddinLokhandwala - PeerSpot reviewer
A simple monitoring tool that is scalable and stable
Nagios XI doesn't provide scripting. For example, if we have built up multiple IPX tunnels from a base location to a data center location and want to monitor or trigger an alert if the tunnel goes down, Nagios XI does not automatically send alerts notifying us that the tunnel is down. This is a feature we want, and in the past, Nagios completed scripting for us, but it didn't work out well. In addition, Nagios XI doesn't have a feature where we can push the configuration from the server to all our devices. For example, if there are 500 devices in our network and we need to write down a simple command like a show clock or want to write the configuration, we cannot execute this command on all of our devices. We have already raised this issue with Nagios, and they told us they would speak with the BU team to see if this can be applied in the next release. If they do, it will come with an additional license. Another feature we want is the IP SLA Tracking in Cisco. For example, if our ISP connection is traversing through an L2 point, which is a layer two point, we don't have IP-to-IP communication to track those interfaces. So if we need to implement something end-to-end and the interface goes down, we should get alerts for that. And if the interface goes down, there should be specific behaviour so that our traffic can switch over from the LAN or the WAN. That is not in the current Nagios deployment, but they have advised they are working on it.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
59%
Computer Software Company
7%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What is your experience regarding pricing and costs for Nagios XI?
Nagios XI is an expensive solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
What needs improvement with Nagios XI?
From an alerting point of view, some graphics and metrics don't work properly with Nagios XI as they do with Checkmk. The solution's scalability, pricing, stability, and support could be improved. ...
What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
 

Comparisons

 

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Overview

 

Sample Customers

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about Nagios XI vs. OpsRamp and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.