We primarily use the solution for service deck storage.
Sr Linux SysrAdmin at a tech services company with 11-50 employees
Expandable, transparent, and reduces operational latency
Pros and Cons
- "I like how easy it is to discover an issue and either resolve that issue or fine-tune that app to premium support to find that resolution."
- "The size of NetApp could be better. They're always about 40 pounds without the hard drives in them, so it would be great if there's a way to make them smaller yet keep the functionality. That would reduce the physical footprint."
What is our primary use case?
What is most valuable?
Scalability is the most valuable feature. The ones that I use are hot spot-able. If we need more, we can just throw in another drive.
I like the fact that if my drive goes bad it doesn't crash automatically and the system will try to auto-save that data by moving it to one of the hot spots. Then we can just pull out that drive and throw our brand new one in and we'll remove it from the 2020 or 2040s. We went from 600 GBs to 1.2 TBs. We have plenty of storage.
I like how easy it is to discover an issue and either resolve that issue or fine-tune that app to premium support to find that resolution.
We've reduced operational latency. We use the 40 GB connection. In terms of latency between our storage and the VMs that we use, latency is almost nonexistent since we have the server and FAS so close together. We use a 40 GB fiber-optic connection on the back. We don't see any latency at all. We've reduced it to less than 5%. While you can never reduce it to zero, it's barely noticeable at this point.
What needs improvement?
There are no big areas needed for improvement.
Whenever we use it, I've never had a problem that couldn't be fixed with just a phone call. I've never really had any absolute dead zones on it. I can't think of a way to make it better than it already is.
The size of NetApp could be better. They're always about 40 pounds without the hard drives in them, so it would be great if there's a way to make them smaller yet keep the functionality. That would reduce the physical footprint.
For how long have I used the solution?
I've been using the solution since 2012.
Buyer's Guide
NetApp AFF
September 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
916,956 professionals have used our research since 2012.
What do I think about the stability of the solution?
I haven't really come across any stability problems. It's pretty stable. It's fantastic.
Data recovery is awesome. If we ever have any issue with having to recover any data on there due to the system and the way we have it set up, we can have it back within an hour. That's thanks to our backup system and the connectivity that we have between NetApp and our backup.
What do I think about the scalability of the solution?
We're using one with between 30 and 35 virtual servers. However, we have those together with 14 other stacks of the same size.
How are customer service and support?
I like the fact that they're very hands-on in finding that resolution for us. We've faced a lot of problems since we break the system on purpose just to make sure that when we go out to the fields and use it, if we have the same problem, we know how to fix it.
Technical support is excellent. We've never had a problem with them, and they always came back to us with an answer. Within 24 hours, we have our fix.
Which solution did I use previously and why did I switch?
We have always used NetApp. We did not previously use a different solution.
How was the initial setup?
I've never deployed the solution. I've just worked with it directly.
What was our ROI?
The best benefit I've seen using it was the data distribution between two different FASs for data backups. It should be fast, and it's super reliable. It's easy to do, and it's an almost hands-off way of setting up. That's where the ROI is for us.
What's my experience with pricing, setup cost, and licensing?
I've never worked with pricing. I can't speak to the exact costs.
Which other solutions did I evaluate?
We thought about using Dell, however, when it came to cost-effectiveness, we stayed with NetApp. I like the way NetApp is coded and its maintenance configuration. I know how to set up a NetApp; I prefer that over Dell.
What other advice do I have?
AFF hasn't necessarily helped us to optimize FAS as we've always used it, and it's never been detrimental for us to use it.
I have not been affected by ransomware since deploying AFF. I wouldn't say that is due to any extra attention. The environments that I use it on, we're behind several mitigations for that.
We do not use any other NetApp services at this time.
I'd rate the solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Storage Engineer at a religious institution with 10,001+ employees
Easy to use, lowers transactional speed, and helps optimize costs
Pros and Cons
- "The NVMe flash cache is the most useful feature. It lowers transactional speed even more."
- "In the past, NetApp designed it so that you have a 70% threshold. You would never fill up past 70% since you need to have that room available. Whereas with Pure, I can fill it up to 110% of what they listed and it's still going at full speed. NetApp can't do that."
What is our primary use case?
We primarily use the solution for databases, including Oracle, SQL, PostgreSQL, and VMware.
We're moving some data warehouses over as well as our main financial system.
What is most valuable?
The NVMe flash cache is the most useful feature. It lowers transactional speed even more.
We have found the ease of use to be excellent. Everybody's got expertise in it.
AFF helped reduce our operational latency. Since we started using it, we've improved by 20%.
AFF has helped us optimize our costs. We partnered with StorageGRID on that, and so we tier our data with StorageGRID and use AFF for the hot data, and then we tier it off to StorageGRID, which is really helping with that.
What needs improvement?
I do not have any notes for areas of improvement.
There's a lag with StorageGRID. It's off of this tier-three disc. After a few days, we sluff it off to StorageGRID, and then if all of a sudden, they need to restore that data, it takes a while to spin it back up and write it back to that. What would be great is if they could actually make StorageGRID so that it's pretty fast and has a fast recall. That being said, that's a recovery issue.
In the past, NetApp designed it so that you have a 70% threshold. You would never fill up past 70% since you need to have that room available. Whereas with Pure, I can fill it up to 110% of what they listed and it's still going at full speed. NetApp can't do that. They need to build in more capacity to ensure users don't lose 30% of a buffer off the top.
For how long have I used the solution?
I've been using the solution for six years.
What do I think about the stability of the solution?
The stability is fantastic. They're really coming as close to a high availability system as you can get.
In the past, with the controller failover, you'd have to rely on the other controller. It was a little bit hit or miss. AFF has really stepped it up to where I'm not lagging on performance when it fails over if it's an upgrade, update, or something like that. I don't have to worry as much about controller failure anymore.
What do I think about the scalability of the solution?
Scalability is great. It's just expensive. That's why we would go with StorageGRID. Due to supply chain issues, I already know that these flash drives are so expensive. We're paying through the roof for those drives even on a discount. Therefore, while scalability's great, we can't really afford it. I can't go and buy a $4 million system.
How are customer service and support?
Technical support is pretty good. It is hit or miss. For the most part, it's good.
The main complaints I get from the engineers are that they'll just say, "it's a future release, and that future release is just too far down the road, and we need to get that done right away." Whereas we see a pain point now, and we would like to see them fix our problems right now. That said, we understand we're not the biggest customer on planet earth.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before AFF, we used Hitachi. We switched to simplify from the fiber channel over to NAS. We were looking to simplify and make the network the cost point instead of having fibre channel expertise and network expertise.
How was the initial setup?
I was not involved in the initial setup of the solution.
What was our ROI?
We've probably optimized our costs by 70%.
We have seen ROI in terms of less latency on applications and users being able to get more done more quickly. The experience is really good with StorageGRID unless you're doing restores, and then they've got to restore that data. That's the only thing that's lagging. That said, the return on investment has been great since the DBAs and the other customers get more done and get more cycles accomplished with that enhanced IOP performance.
What's my experience with pricing, setup cost, and licensing?
The pricing is palatable; we can swallow it. We're a longtime customer and we view our relationship as a partnership, not just a one-time deal. They have taken good care of us.
Which other solutions did I evaluate?
We looked at Dell, Pure, and EMC, among other options.
I like Pure. Pure has very low-cost copies of point-in-time databases that they can spin up immediately, and the developers, the database administrators, can have that hanging off the same disc at a low cost. It's just built off of the existing data, and I haven't seen NetApp come up with anything like that yet.
The Snapshotting, SnapMirror, SnapVault technologies, and just having all of those technologies, are really nice so that we can get a copy, SnapMirror, for example, in the data center, and we can have that spun up really quick. That's NetApp's technology and that's the advantage there.
What other advice do I have?
I have not used BlueX, their cloud management aspect.
We haven't seen any ransomware attacks. Security's pretty closed off. They're not going to tell us if something happens, so it's hard to gain visibility. We'll just know that we've got to do a restore or something. That said, we haven't lost anything.
We do not use any other NetApp cloud services. We just use StorageGRID and the AFF right now. FSX looks intriguing. We'd be willing to test it in the future.
I'd rate the solution nine out of ten. It's a good product.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
NetApp AFF
September 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
916,956 professionals have used our research since 2012.
Software Engineer at a tech vendor with 10,001+ employees
It's an excellent technology that delivers high performance for our workloads
Pros and Cons
- "NetApp's All-Flash storage solution has delivered the most value for our company. All-Flash is an excellent technology that delivers high performance for our workloads. We are happy with that."
- "NetApp could improve its security and AI features. In the latest version, I would like to see some ransomware protection."
How has it helped my organization?
NetApp's performance in India is excellent. I have been in this industry for 26 years. The support and services are also excellent. My downtime is minimal. The support for their solutions is superb. Years ago, we all used tape drive backup. We approached NetApp about an alternative, and they offered a good ROI compared to what we used to use.
It was a game-changer for Salesforce. We also use NetApp as object storage for Rubrik. We've streamlined many things in those areas. We use many workflows, and the performance is good.
NetApp has improved our performance based on our business requirements and streamlined our production activity. I rate NetApp's technology 10 out of 10. Availability and performance are key areas in which NetApp has improved us as an organization. It raises our performance by two or three times and provides additional space.
What is most valuable?
NetApp's All-Flash storage solution has delivered the most value for our company. All-Flash is an excellent technology that delivers high performance for our workloads. We are happy with that.
What needs improvement?
NetApp could improve its security and AI features. In the latest version, I would like to see some ransomware protection.
For how long have I used the solution?
I have worked with NetApp solutions for 26 years.
Which solution did I use previously and why did I switch?
The significant difference between NetApp and competitors is support, price, and performance, which are all excellent.
What other advice do I have?
I rate the NetApp solution 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at Consejo de la Magistratura
It helps us grow while maintaining the stability of our data
Pros and Cons
- "We value NetApp's ransomware protection the most."
- "The web management interface has fewer options than the on-prem console."
How has it helped my organization?
NetApp helps us grow while maintaining the stability of our data. In the national justice ministry, we are using a StorageGRID and the AFF application. It's a good, flexible tool that we can adapt.
What is most valuable?
We value NetApp's ransomware protection the most.
What needs improvement?
The web management interface has fewer options than the on-prem console.
For how long have I used the solution?
We have used NetApp since 2010.
What other advice do I have?
I rate NetApp 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Technician at a non-profit with 51-200 employees
It helps us expand our business, manage and secure our data
Pros and Cons
- "The AFF series SSDs delivered the most value to our business."
- "NetApp can help in these endeavours by focusing more on security."
What is our primary use case?
To accommodate growth, we invested in the technology to manage data that must be retained for at least six years to comply with legal requirements. Consequently, as our data storage reaches capacity, the overall size of our storage grid has significantly increased.
How has it helped my organization?
NetApp has been essential to our data management for the past ten years. Our environment includes FAS 8200 and AFF 300 systems, with a storage group dedicated to aggregating clinical data for use in New York State. This enterprise-level solution has served us exceptionally well, and we rely on it heavily.
The utility of the SSDs with the AFF series. We have some high-performing databases and high-performing active computational use from those systems. So, that's been pivotal in terms of performance. We ingest a lot of data, and having the ability to deliver that data for our analytics is paramount.
Our company is constantly evolving, with new demands and features emerging. This solution helps us maintain momentum and stability.
What is most valuable?
The AFF series SSDs delivered the most value to our business. We definitely needed the horsepower. I would rate them nine out of ten. It is a high demand in our environment. So once we know that our developers and DBAs need that, everybody wants it. That's the only caveat, not giving it a ten because now, it's a demand that we need to get as much as we can regarding scalability. We also have other technologies that help out the storage grid because we have a whole storage box. Additionally, we must retain clinical data for a certain number of years to comply with state regulations, which prevents us from purging old data.
What needs improvement?
I am trying to take advantage of all available features to protect our data, especially considering the high risk of ransomware. To ensure data security, we will explore various options, including replicating data to our disaster recovery site. NetApp can help in these endeavours by focusing more on security.
For how long have I used the solution?
I have been using the solution for ten years.
What other advice do I have?
I would rate NetApp eight out of ten.
Given the evolving cybersecurity landscape and proliferation of AI, we are freshening up our cybersecurity, and AI is an initiative our senior management wants us to look into.
We were part of another organization that separated, and they always had NetApp.
We are investing in additional hardware and increasing our focus on NetApp resources to address expiring tools and facilitate expansion.
We expect the expansion to positively impact our organization, allowing us to scale our business.
Our company always has initiatives to expand its capabilities, and NetApp can help with that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Unified with faster data, and a comprehensive portfolio of features
Pros and Cons
- "The solution has made our lives easier by providing many different storage efficient features and data protection features."
- "When new ONTAP cloud versions come out, they need to have fewer bugs."
What is our primary use case?
The solution has made our lives easier by providing many different storage efficient features and data protection features. In the past two years, they've really accelerated their future offerings, and that has really helped us better secure our environment and also increase efficiency.
How has it helped my organization?
One of the main features we use is FlexCache. By using FlexCache, we were able to move a limited set of data to remote locations much more quickly than having to replicate entire datasets and improve customer satisfaction in terms of quicker access to data and even having access to data to a closer location to where they are and that has provided tremendous value for us.
What is most valuable?
Without this solution, it would have made things a lot slower in terms of getting the data set that's important for customers to access.
What needs improvement?
FlexCache currently works only on reads. The writes actually go back to the source. The product just introduced writing back locally, and the feature hasn't been rolled out yet. When that works as we expect it to, that will bring it to the table.
Better pricing would always be appreciated.
When new ONTAP cloud versions come out, they need to have fewer bugs.
What do I think about the scalability of the solution?
We're pretty much using every single feature that the solution offers, aside from BlueXP. We're evaluating that too. We're in a cloud model and we're in the early stages of moving some workloads in.
Which solution did I use previously and why did I switch?
We've explored other vendors. I can't say which; however, compared to many other source vendors, this product is unique in terms of providing a comprehensive portfolio of features that others simply don't have. It's much more unified than all the others. That's why we chose them.
What other advice do I have?
I'd rate the solution nine out of ten.
It's pretty comprehensive; we're always looking for better efficiency.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It can speed up our production and save us time
Pros and Cons
- "I like NetApp's edge visualization and load balancing."
- "NetApp could lower the price and offer a true cluster architecture. It's currently a 1.4 cluster, not a real 2.0 cluster."
How has it helped my organization?
NetApp has increased our speed. It can speed up our production and save us time. Our production runs on NetApp, and the data cannot be disturbed. It gives us the capacity and speed we need for our production data.
NetApp's new technology will improve our skills, which we can use to improve the company. We will have the architecture to deal with production issues and improve our production environment, enabling us to make more money. For example, adding AI technology will significantly enhance our operations because AI can perform traditional maintenance and routine jobs.
Our investment priority should be security because we're still growing on a straight path. The second one should be a true cluster. NetApp's cluster is still not an actual cluster. Then we'll have a perfect product.
What is most valuable?
I like NetApp's edge visualization and load balancing.
What needs improvement?
NetApp could lower the price and offer a true cluster architecture. It's currently a 1.4 cluster, not a real 2.0 cluster.
What other advice do I have?
I rate NetApp solutions eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Technician at a non-profit with 51-200 employees
Effectively replicates data from on-premises data centers to the cloud and continuously provides optimal performance
Pros and Cons
- "All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable."
What is our primary use case?
We have Cloud Volumes on top of our RDR instance and SnapMirror from on-prem to that.
We use AFF to replicate the data from our on-premises data center to the cloud.
How has it helped my organization?
The changes to the forms of our databases have been the most valuable aspect. We have a large healthcare information exchange in New York. It has better efficiency and good performance of larger systems. It's really noticeable.
It has served to process data, serve our clients, and keep the systems up reasonably well. I'm trying to have data protection with everything incorporated into the systems in the environment.
It has good scalability and keeps the systems stable, performing, and running well. We have a lot of data. We're continuously testing a lot of data. We're expanding and growing. It makes sure that we can have everything running, keep uptime, and have everything protected and secure. It makes sure the data is relevant rather than being out of sync.
We leverage many features that NetApp has provided, like FlexPoint, to rapidly build systems. The performance is noticeable.
AFF has helped to reduce our operational latency. Latency hasn't been too much of an issue, especially for large, higher-performing systems. We migrate most of our production to AFF.
NetApp AFF helped reduce support issues such as performance tuning and troubleshooting combined with Active IQ; those things have made it. We don't have many issues with the AFF systems.
What is most valuable?
All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable.
Moreover, the simplified infrastructure has become easier to manage. We have a small team, so it's made it less difficult to keep things going.
It's very intuitive to work with, and all the seamless tools and applications come together. Our team isn't big, so it's more manageable.
What needs improvement?
It's more about protecting data backups because the cache databases we use don't have any native controls like queuing for snapshots and stuff like that.
We're working on trying to improve this with Ansible. More Ansible integration is the key right now. We would like to have more automation with Ansible and better ways to protect the data because we have application encryption. We need more leverage and native encryption tools that NetApp provides.
For how long have I used the solution?
We have had this solution for three years.
What do I think about the stability of the solution?
It's pretty stable. Our issue is growth. In terms of stability, it's very dependable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Generally, the support team is spot on, and helps us out a lot. The issues are few and far between.
Generally, if we have issues, they're really specific, like Cloud Volume issues, replication, or tweaking because of our growth and data.
How would you rate customer service and support?
Positive
What was our ROI?
There's an incentive to keep the uptime. Having it on high-performing hardware has improved and kept things going. There are fewer issues and we have higher processing.
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
NetApp has been the leading goal standard of technology in terms of storage. There was never an option of exploring any other technologies.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
We are still going through some challenges because of application encryption. Challenges would be duplication and things like that.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a legal firm with 1,001-5,000 employees
Its exceptional performance, scalability, and simplified data management make it an ideal choice for organizations looking to optimize their storage solutions
Pros and Cons
- "There are two compression technologies available within it, and they are valuable because they allow for significantly higher data storage capacity and the retention of a larger number of snapshots on the system."
- "To enhance the already excellent administration, one area for potential improvement could be in terms of integration."
What is our primary use case?
We adopted it primarily for performance and space-saving benefits.
How has it helped my organization?
Since it's an all-flash solution, it significantly enhances performance, and it also offers substantial space savings.
Despite having used it for a while, our usage remains somewhat consistent, but we continue to experience cost savings, and we've seen a remarkable performance improvement compared to the days when we were reliant on traditional hard drives like SAS drives.
It plays a crucial role in mitigating support issues, especially those related to performance tuning and troubleshooting. One of the notable aspects is how it seamlessly communicates with ActiveIQ, both online and on the website, providing valuable insights into security vulnerabilities and other pertinent information.
It has significantly contributed to cost savings. In the past, we would spend around a hundred thousand dollars for a NetApp system, but now our expenses have reduced to sometimes just thirty or forty thousand dollars, depending on our specific needs.
Additionally, the physical footprint is much smaller, leading to cost savings in terms of rack space within the data center, as well as reduced power consumption and related expenses.
What is most valuable?
There are two compression technologies available within it, and they are valuable because they allow for significantly higher data storage capacity and the retention of a larger number of snapshots on the system. This is crucial because it enables organizations to avoid the need to invest in additional costly storage.
Given the high cost of storage, having these compression technologies in place ensures efficient data deduplication and other storage optimization techniques, allowing for the retention of a substantial amount of data on the system.
What needs improvement?
To enhance the already excellent administration, one area for potential improvement could be in terms of integration.
For how long have I used the solution?
I have been using it for seven years now.
What do I think about the stability of the solution?
The stability is impeccable, scoring a perfect ten out of ten.
What do I think about the scalability of the solution?
The scalability capabilities deserve a perfect score of ten out of ten.
How are customer service and support?
I would rate its support services eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Various other departments within our organization have their own storage solutions, so we had EMC Xtremio and EMC Xtremio in use. Additionally, we've implemented Pure Storage for a separate area of our operations.
How was the initial setup?
The initial setup was quite straightforward, and we had an engineer who handled most of it. It was impressively easy and hassle-free.
What's my experience with pricing, setup cost, and licensing?
I find the pricing to be reasonable, particularly with the recent inclusion of features like snap locking and ransomware protection within the ONTAP license instead of having them as separate licenses.
Which other solutions did I evaluate?
When I first joined the company twenty-three years ago, they evaluated various storage solutions before ultimately selecting NetApp. The key factor that led to this choice was NetApp's snapshot technologies.
What other advice do I have?
The system has proven to be incredibly reliable and dependable. For smaller organizations seeking high-performance, straightforward management, and cost-effective solutions, I would recommend considering AFF. I would rate it ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Boosts performance for tasks like general workloads, virtualized workloads, and high-performance databases
Pros and Cons
- "NetApp AFF's flash technology offers great performance. This feature has been my go-to for managing data and ensuring speed and reliability."
- "In terms of improvement, the support could be a little better."
How has it helped my organization?
I use AFF to boost performance for tasks like general workloads, virtualized workloads, and high-performance databases. It helps me manage costs while delivering better results in these areas.
Additionally, AFF has significantly simplified my infrastructure while maintaining high performance. It simplifies the infrastructure by allowing us to easily migrate and adjust workloads using SnapMirror based on our environment's needs.
With multiple clusters, it offers the flexibility to distribute workloads effectively and adapt to changing demands. AFF has also reduced support issues. Customers usually only complain about performance when it's a real problem, but with AFF's flash storage, we have had fewer complaints. When issues do come up, they are often related to other parts like the network, not the storage itself, which makes troubleshooting easier.
What is most valuable?
NetApp AFF's flash technology offers great performance. This feature has been my go-to for managing data and ensuring speed and reliability.
What needs improvement?
In terms of improvement, the support could be a little better but it has improved a lot.
For how long have I used the solution?
I have been using NetApp for thirteen years.
What do I think about the stability of the solution?
NetApp AFF is very stable. I would give it a ten out of ten for stability.
How are customer service and support?
The support has been good, with responsive assistance, especially at higher tiers. However, there were some language and repetitive questions issues with the first-line support, but it improved as it escalated to higher levels. Having account managers has been beneficial.
How was the initial setup?
The initial setup was easy, similar to other NetApp FAS installations.
What's my experience with pricing, setup cost, and licensing?
The price is a bit high, but it is worth it because we have fewer performance issues to deal with and it saves us time. Using multiple NetApp clusters also helps us move workloads as needed, which cuts costs.
What other advice do I have?
Overall, I would rate NetApp AFF as a nine out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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Updated: September 2026
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