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Manager at Pramerica
Real User
Reliable, fast, easy to manage and enables us to scale up and create servers a lot faster
Pros and Cons
  • "AFF has improved my organization because we now have better performance. We can scale up and we can create servers a lot faster now. With the storage that we had, it used to take a lot longer, but now we can provide the business what they need a lot faster."
  • "In terms of what needs improvement, I would like to see more consistency with the UI. It seems to change every few versions. The menus can be in a completely different place."

What is our primary use case?

Our primary use case for this solution is for production storage.

We don't use ONTAP for artificial intelligence or machine learning applications.

We're not replicating to the cloud yet. We're replicating from on-prem to on-prem, but replicating to the cloud is probably our next step in our data center evolution.

How has it helped my organization?

ONTAP has improved my organization because we now have better performance. We can scale up and we can create servers a lot faster now. With the storage that we had, it used to take a lot longer, but now we can provide the business what they need a lot faster.

It simplifies IT operations by unifying data services across SAN and NAS environments. We use our own type of SAN and NAS for CIFS and also for virtual servers. It's pretty basic. I didn't realize how simple it was to create storage and manage storage until I started using NetApp ONTAP. We use it daily.

Response time has improved. IOPS reading between reading and the storage and getting it to the end-users is a hundred times faster than what it used to be. When we migrated from 7-Mode to cluster mode and went to an all-flash system, the speed and performance were amazing. The business commented on that which was good for us. 

Datacenter costs have definitely been reduced with the compression that we get with all-flash. We're getting 20 to one so it's definitely a huge saving.

It has enabled us to stop worrying about storage as a limiting factor. We can thin provision data now and we can over-provision compared to the actual physical hardware that we have. We have a lot of flexibility compared to what we had before. 

What is most valuable?

The data protection and data management are very user-friendly. We use a software-based, disk-encryption and it comes with ONTAP and it's just very easy to implement and very easy to manage. In fact, you don't even have to manage it once it's working. 

What needs improvement?

In terms of what needs improvement, I would like to see more consistency with the UI. It seems to change every few versions. The menus can be in a completely different place.

It's just a small learning curve. The menus are all the same, just in different places. You've got to get used to it. One of the features, which I thought was strange that was missing was when you snapvault from one cluster to another, the option to mirror that second cluster is not available unless you use it for the CLI. So you can't use it for the user interface. You have to go to the CLI. I thought that's a bit strange. To make it better it should be available as an option through the UI.

Buyer's Guide
NetApp AFF
December 2024
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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What do I think about the stability of the solution?

We have never had a single fault in the 10 years we've been using it. Nothing bad happens, it's an unbelievable system. Really reliable.

What do I think about the scalability of the solution?

If we want to expand,  the option is there for us to do that. It's not a requirement at the minute, but I know that we want to do it. It should be really easy to do, just add another cluster and then just configure it. We know it's available to us. We know how easy it is to configure, so that's a great option that we have there if we need it.

How are customer service and support?

We don't go through NetApp directly. We go through a vendor. They've been great. Obviously they're certified, they know what they're doing. They have had to escalate sometimes to NetApp themselves if they didn't know the answer. We've never had a problem that we couldn't resolve.

How was the initial setup?

The initial setup was straightforward. We use a metric cluster in NetApp, so getting that set up initially is very complex. Once it's working, it's very simple to manage. But a reseller helped us install that. I don't think it could be any more straightforward. It's a necessary complexity.

What about the implementation team?

We used a reseller for the implementation. We're in an ongoing relationship with them. They support us 24/7 if we need. It's going really well. We never had any problems, so it's nothing to really complain about really. I've been working with them for about five years, but the company's been working with them for about 10 years.

What was our ROI?

We have not seen ROI.

Which other solutions did I evaluate?

We evaluated solutions like Dell EMC and HP. I think from the reputation that NetApp has, that was definitely the choice for us.

What other advice do I have?

The advice I would give to anybody considering this solution is that it's expensive but it's worth it. It's worth it because of its reliability. When you're working on infrastructure reliability and uptime are the most important things. You have to provide a service to the business and make sure it's up all the time. So if you can have a system that does that, and I know that other products have their own problems, I know that I have got friends that use HP or use Dell and they have problems. Maybe it's because of the way they've configured it. With NetApp, we've never had any issue, never had an outage. If you're looking at reliability, you're going to pay a little bit extra, but that depends on your reseller. NetApp is definitely the way to go.

I would rate it a ten out of ten because I've got no reason not to. It doesn't break. It's reliable. It's fast. It's easy to manage. It's scalable and we've never had any problems that we can't fix. The worst thing we can ever have is really the disc fails and then within three hours, we get a brand new one. We just plug and play where we go with no outage, no downtime, and that's probably the main thing for us is having 100% uptime and we've never not had 100% uptime.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1223544 - PeerSpot reviewer
Consulting Storage Engineer at a healthcare company with 10,001+ employees
Real User
A lot of data flexibility and mobility for moving workloads around
Pros and Cons
  • "The solution’s thin provisioning has allowed us to add new applications without having to purchase additional storage. We use thin provisioning for everything. We use the deduplication compression functionality for all of our NetApps. If we weren't using thin provisioning, we'd probably have two to times more storage on our floor right now than we do today."
  • "Something I've talked to NetApp about in the past is going more to a node-based architecture, like the hyper-converged solutions that we are doing nowadays. Because the days of having to buy massive quantities of storage all at one time, have changed to being able to grow in smaller increments from a budgetary standpoint. This change would be great for our business. This is what my leadership would like to see in a lot of things that they purchase now. I would like to see that architecture continue to evolve in that clustered environment."

What is our primary use case?

We use it primarily for CIFS and NFS shares, e.g., Windows shares and network shares for Linux-based systems.

How has it helped my organization?

It has been very helpful for us. Data mobility is big. Being able to move data between different locations quickly and easily. This applies to data protection and replication. The hardware architecture has been very good as far as easily being able to refresh environments without any downtime to our applications. That's been the biggest value to us from the NetApp platforms.

The solution simplifies IT operations by unifying data services across SAN and NAS environments on-premise.

We are working on a lot of efforts right now where environments need multiple copies of data. Today, those are full copies of data, which require us to have a lot of storage. Our plans are that you'll be able to leverage NetApp Snapshot technology to lessen the amount of capacity that we require for those environments, primarily like our QA and dev environments.

We've done full data center migrations. The ease of replication and data protection has made moving large amounts of data from one data center to another completely seamless migrations for us.

What is most valuable?

  • Simplicity
  • Their storage efficiency
  • Compression
  • Deduplication
  • Compaction
  • The ease of being able to move data around.

What needs improvement?

Early on, the clustered architecture was a little rough, but I know in the last four years, the solution has been absolutely rock solid for us. 

Something I've talked to NetApp about in the past is going more to a node-based architecture, like the hyper-converged solutions that we are doing nowadays. Because the days of having to buy massive quantities of storage all at one time, have changed to being able to grow in smaller increments from a budgetary standpoint. This change would be great for our business. This is what my leadership would like to see in a lot of things that they purchase now. I would like to see that architecture continue to evolve in that clustered environment.

I would like to see them continue to make it simpler, continuing to simplify set up and the operational side of it. 

What do I think about the stability of the solution?

I can't remember the last time we had an issue or an outage.

It is one of the best solutions out there right now. It is extremely simple, reliable, and seldom ever breaks. It's extremely easy to set up. It's reliable, which is important for us in healthcare. It doesn't take a lot of management or support, as it just works correctly.

Our NetApp environment has been fairly stable and simple that we don't have a lot of resources allocated to support it right now. For our entire infrastructure, we probably have three engineers in our entire enterprise to support our entire NetApp infrastructure. So, we haven't necessarily reallocated resources, but we already run pretty thin as it is.

What do I think about the scalability of the solution?

Scalability has been great. There have been some things I would like to see them do differently, but overall, the scalability has been wonderful for us.

The solution’s thin provisioning has allowed us to add new applications without having to purchase additional storage. We use thin provisioning for everything. We use the deduplication compression functionality for all of our NetApps. If we weren't using thin provisioning, we'd probably have two to times more storage on our floor right now than we do today.

Which solution did I use previously and why did I switch?

We use all-flash arrays for our network shares. We have a couple of other platforms that we also have used in the past. I really wanted to move away from those for simplicity. Another big reason is automation. NetApp has done a great job with their automation The Ansible modules along with all the PowerShell command lists that they have developed, make it very consumable for automation, which is very big for us right now. That was one of the big driving forces is having a single operating environment, regardless if I'm running an all-flash array or hybrid array. It's the same look and feel. Everything works exactly the same regardless. That definitely speaks to the simplicity and ease of automation. I can automate and use it everywhere, whether it's cloud, on-prem, etc. That was one of the real decisions for us to decide to go that direction.

How was the initial setup?

The overall setup is very easy. Deploying a new cDOT system is the hardest part. On our business side, because our environment is very complex, there was some complexity that came up. In general, that is one nice thing about Netapp. Regardless of how simple or complex your environment is, it can fit all of those needs. Especially on the network side, it can fit into those environments to take advantage of all the technologies that we have in our data centers, so it's been really nice like that.

What about the implementation team?

We did the deployment ourselves.

What was our ROI?

The solution has improved application response time. We are using the All Flash FAS boxes of the AFS and our primary use case is around file shares. These aren't really that performance intensive. Therefore, overall, response times have improved, but it's not necessarily something that can be seen. 

From a sheer footprint savings, we're in the process of moving one of our large Oracle environments which currently sits on a VMAX array, taking up about an entire rack, to an AFF A800 that is 4U. From just the sheer power of cooling and rack-space savings, there have been savings.

I haven't seen ROI on it yet, but we're working on it.

Which other solutions did I evaluate?

We did RFIs with the different solutions. We were looking at a NetApp, Isilon, and Nutanix. Those were three that we were looking at. NetApp won out primarily around simplicity and ease of automation. It's the different deployment models where you can deploy in the cloud or on-prem, speaks to its simplicity. Our environment is very complex already. Anything that we can do to simplify it, we will take it.

What other advice do I have?

When you are evaluating solutions:

  • What are your goals?
  • What are your priorities? 

You will be looking at things, like cloud, automation, and simplicity, regardless of how big you are. The NetApp platform gives you all of these things in a single operating system, regardless of where you deploy.

The solution has freed us from worrying about storage as a limiting factor. I'm very confident that the NetApp platform will do what they say it's going to do. It's very reliable. I know that if there is an issue, I can quickly move that data wherever I need to move it with almost no downtime. It gives me a lot of data flexibility and mobility. In the event that I did need to move my workloads around, I can do that.

I would give it a nine out of 10. The only reason I wouldn't give it a 10 is because I would like to see some architectural changes. Other than that, its simplicity and the ability to automate are probably the two biggest things. Being able to move data in and out of the cloud, if and when we decide to do that, it gives us the most flexibility of anything out there.

We do not use this solution for AI or machine learning applications.

We are talking about automatically tiering cold data to the cloud, but we are not doing it yet.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ricky Santos - PeerSpot reviewer
Ricky SantosSystem Administrator at ON Semiconductor Phils. Inc.
Real User

Great review! Please do consider also regular patching specially that resolves security risks. Newly improved Active IQ can help you provide this very important dashboard, analytics, alerts etc.

Buyer's Guide
NetApp AFF
December 2024
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Chief Information Officer at Mt. San Rafael Hospital
Video Review
Real User
Supported our overall business initiatives, they've done a great job with cybersecurity
Pros and Cons
  • "Tech support has been absolutely amazing. I think on the technical aspects as well, my staff is able to get great support from the NetApp technical support resources that we have. What I love about NetApp is they have a health care division. At times, it's such an amazing thing because if we have a healthcare-related issue, there's no one better than having prior CIOs from health care organizations that NetApp has hired, and that are part of the health care team, to help out with any of those initiatives and support problems. Support has been absolutely phenomenal."
  • "The total cost of ownership has increased a little."

What is our primary use case?

We have a pretty amazing story about using AFS. When I went into this organization, we had a 59% uptime ratio, and at the time we were looking at how to improve on efficiency, and how to bring good technology initiatives together to make this digital transformation happen. When the Affordable Care Act came out, it started mandating a lot of these health care organizations to implement an electronic medical record system. Of course, since health care has been behind the curve when it comes to technology, it was a major problem when I came into this organization that had a 59% uptime ratio. They also wanted to implement an electronic medical record system throughout their facility, and we didn't have the technology in place.

One of my key initiatives at the time was to determine what we wanted to do as a whole organization. We wanted to focus on the digital transformation. We needed to determine if we could find some good business partners in place so we selected NetApp. We were trying to create a better, efficient process, with very strong security practices as well. We selected an All-Flash FAS solution because we were starting to implement virtual desktop infrastructure with VMware.

We wanted to throw out zero clients throughout the whole organization for the physicians, which allowed them to do single sign-on. The physician would be able to go to one specific office, tap his badge, sign in to the specific system from there. That floating profile would come over with him, and then you just created some great efficiencies. The security practices behind the ONTAP solution and the security that we were experiencing with NetApp was absolutely out of this world. I've been very impressed with it. One of the main reasons I started with NetApp was because they have a strong focus on health care initiatives. I was asked to sit on the neural network, which was a NetApp-facilitated health care advisory group that focused and looked at the overall roadmap of NetApp. When you have a good business partner like NetApp, versus a vendor where a vendor's going to come in, sell me a solution and just call me a year later and say that they want us to sign something, I'm not looking for people like that. I'm looking for business partners. What I like to say is, "My success is your success, and your success is ours." That's really a critical point that NetApp has demonstrated.

How has it helped my organization?

Everyone looks at health care because health care has been an amazing organization to be in. We're seeing the transformation of how we're becoming a digital company. Every organization is becoming a digital company, and we're starting to see the advancements of technology really come in to place. Your new CEO is the patient, and that's the bottom line. That's my CEO. As an organization and as a technologist, I have to build a very strong patient-centric strategy that focuses the technology on the patient's needs, because at the end of the day, that patient could choose to either go to your organization or to another. We want to keep that good loyalty and that good specific patient in our organization, and we want to make sure that we are creating very strong, asynchronous tools that benefit a patient both inside and outside the organization. That's why I always say patient care is number one. AFS has supported our overall business initiatives.

Applications are a critical point. I think that All Flash FAS is an amazing thing when it comes to speed, efficiency in what it's doing. We've been very impressed with regards to it as well. We look at different initiatives, and we're starting to focus on different initiatives when it comes to data analytics and data mining. Having that specific availability, and making sure that we can focus on those initiatives and those strategies, we're very confident that the solutions that we are choosing with NetApp are going to give us the edge advantage of moving forward into the future.

I think when you look at artificial intelligence and at machine learning, you look at predictive analytics. You have to have very strong data silo in order to get that clean data. I think with all the data that we're creating in this health care organization, we need to make sure that we can create well-structured data which will allow us to data mine that information to come out with some good valuables, meaning better patient care, better ways to reduce readmission rates, better ways to increase revenue. There are so many benefits in regards to good, strong data mining that produce great analytic reports.

Right now we do have a very strong cloud initiative. We are moving forward to the cloud because the thing is I think the future of health care, the future of artificial intelligence improvements is really moving a lot of these health care organizations over to the cloud where there is that data mining capability of really bringing in all these algorithms and all of these good collaborations because collaboration is definitely key. If we can collaborate, and if we could start focusing on more of interoperability, meaning that we're sharing information more successfully, because right now, health care, has no interoperability. Everyone talks about interoperability, but we don't have interoperability. You go from one facility to another, it's like you're getting completely different services. I want that information from one facility to another to go and share information, which I think is going to be a success, because, you come to one facility, you get poked for lab results, you get exposed for radiology results, meaning radiation, then you go over into another organization that's saying that they can't retrieve your lab or radiology results and now we're going to have to re-poke you and re-expose you to radiation. Those are problems.

Another one of my main focuses is on cybersecurity initiatives and cybersecurity improvements. I think NetApp has really focused a lot on cybersecurity. I was really impressed on some of the cybersecurity sessions that they had because you figure health care's one of the most attacked sectors out there and we hear about these health care organizations being ransomed all of the time. If we do get ransomed, we need to think about how we are going to restore that information and making sure that we have the capabilities that are in place. NetApp has done a great job with it. They do see a huge priority when it comes to cyber security, so it's very important for them to continue to focus on those initiatives.

What is most valuable?

The user experience has been absolutely amazing. We're about 80% virtualized on the desktop standpoint, so we do utilize VDI very highly. Using the All-Flash FAS solution, we had to basically determine that there was going to be some efficiencies and some speed as well, too, because you figure we're giving all of these health care users a virtual desktop, plus the utilization of All-Flash FAS, we need to make sure that their specific process is really rolling and moving in an efficient way, because the health care industry is a fast-paced organization. We're basically taking care of patients' lives. The technology that we bring has to be very efficient to provide the best patient care that we can have, and NetApp All-Flash FAS has really proven that point.

What needs improvement?

Considering that NetApp has health care view and that really strong health care initiative, they really need to consider what they need to do next to improve better data sharing and to make sure that the information that we are sharing with one another is fully encrypted, meeting HIPAA and HITECH regulations as well.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Stability has been pretty amazing as well. I came to an organization that was 59% uptime which was throughout the whole enterprise. That's a major problem because when you start measuring downtime, that is a loss of revenue for the organization. Since I've implemented a lot of these new strategies, we have done a complete 360. We've implemented these strong technology initiatives that have really produced better business efficiencies. We went from a 59% uptime to a 99.9% uptime ratio, which is absolutely mind-blowing. If you look at the before and after pictures, it's going to blow minds because we've been able to do some amazing things. We're a three-time Most Wired winner, which is given to health care organizations, top health care organizations making the most progress of health information technology. It's been an honor to have been able to design the team that I have, the very strong core team, and the good initiatives that we've had together because I always say that we must leave our egos at home. Collaboration is definitely the key to digital transformation, and we need to come together to make a difference in the future.

What do I think about the scalability of the solution?

Scalability, the improvements that we see with AFS, and the reliability has been such a critical element. I think the technology that NetApp has, especially when you look at a disaster recovery standpoint because you figure we're a health care organization and any type of outage is considered revenue loss, we really want to try to avoid those specific elements.

How are customer service and technical support?

Tech support has been absolutely amazing. I think on the technical aspects as well, my staff is able to get great support from the NetApp technical support resources that we have. What I love about NetApp is they have a health care division. At times, it's such an amazing thing because if we have a healthcare-related issue, there's no one better than having prior CIOs from health care organizations that NetApp has hired, and that are part of the healthcare team, to help out with any of those initiatives and support problems. Support has been absolutely phenomenal.

How was the initial setup?

We could definitely spin something up pretty quickly. It takes about ten minutes which is pretty quick. We have a very good team that does that as well.

What's my experience with pricing, setup cost, and licensing?

The total cost of ownership has increased a little. When I look at building very strong, good strategies that get presented to the board of directors and the additional executive teams, I look at two things: I look at ROI and I look at total cost of ownership. At times, my overall goal is that I want to get out of the data center business. I know that TCO really does increase because you have that on-prem solution, but I think moving forward into the cloud-based initiatives that we have, we're going to definitely start seeing a decrease within that TCO because now we don't have all of this inventory to take care of. We're being a lot more efficient and a lot more agile as well too.

What other advice do I have?

I am part of the NetApp A-Team. I've been a huge advocate towards NetApp. I would say that nothing is perfect, but NetApp is leading the way when it comes to digital transformation and digital efficiencies as well. Their focus towards health care has been out of this world. I would give that specific product a nine, moving forward to almost perfect ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Operations Manager at Idaho State Insurance Fund
Real User
Because of the cloning and snapshots that we do, we are getting a high data efficiency ratio out of our production array
Pros and Cons
  • "Batch times went from approximately seven hours down to about two and a half. Functionality during the day, such as taking or removing snapshots and cloning instances, is higher than it has ever been."
  • "Setting up storage for an application (storage provisioning) is quick and easy. Maybe a quarter of the time is now spent getting the application up and running, or even less."
  • "The initial setup was very straightforward. It was intuitive to set up storage volumes and get the networking functioning. Their engineer was very helpful. We got the current array on our production site the very same day it was shipped in. We had it up on the network and started to put some storage on it."
  • "I just got through the session where it looks like they are going to support Oracle running on Linux with SnapCenter. That is one of the main things that we are hoping to get integrated."

What is our primary use case?

NetApp is our primary storage device for our line of business. We use NetApp as our primary storage device and also for our DR.

We are a workers' comp insurance company that has been in business for a 120 years.

How has it helped my organization?

It has helped us improve the performance for our enterprise applications, data analytics and VMs across the board. We recently upgraded from a FAS3250 platform to the AFF A300 all-flash array. Batch times went from approximately seven hours down to about two and a half. Functionality during the day, such as taking or removing snapshots and cloning instances, is higher than it has ever been. 

We are employing the native encryption on disk along with NVMe. Therefore, it is a more secure solution. Our user experience and performance have been remarkably better as well. 

A lot of application administrators have a lot more time. We have been able to do some things that we were unable to do before, so it has helped streamline our business a lot.

What is most valuable?

We enjoy the native built-in replication and the snapshot functionality (to take snapshots).

What needs improvement?

I just got through the session where it looks like they are going to support Oracle running on Linux with SnapCenter. That is one of the main things that we are hoping to get integrated.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

NetApp has always been a stable platform with very few problems at all.

What do I think about the scalability of the solution?

It is very scalable. Because of the cloning and snapshots that we do, we are getting a data efficiency ratio out of our production array of about 32:1, which is a high ratio. So, we took quite a bit of data and shrunk it down in size, letting it scale out better.

We are going to be adding another shelf to it, but storage to the NetApp application has always been easy to do. We usually do it ourselves without getting a third-party contractor involved.

How are customer service and technical support?

NetApp's support has always been top-notch. I haven't met anyone in the NetApp institution who hasn't been a remarkably intelligent, easy-going person to work with. It is amazing. Everyone from their support crews to their sales engineers are good. We have a good relationship with them.

Which solution did I use previously and why did I switch?

A big guiding point for upgrading hardware of any type now is to look at the support costs. If support costs get high enough, it financially doesn't make any sense to not upgrade.

Usually once a new technology matures enough, you can look at TCO and decide to make the decision to move ahead. So, we invested in this solution because of costs and the technology improved to the point where we knew it would be stable.

How was the initial setup?

The initial setup was very straightforward. It was intuitive to set up storage volumes and get the networking functioning. Their engineer was very helpful. We got the current array on our production site the very same day it was shipped in. We had it up on the network and started to put some storage on it. 

What about the implementation team?

We used a NetApp professional services for this deployment. It worked out really well. We had involvement of several different support engineers to help with all aspects of the rollout.

What was our ROI?

The total cost of ownership has decreased a great deal. As far as percentages, it's hard to gauge, but we did have quite a few personnel staying up, making sure batches ran well every night. Now, batches are being done by 8:00 in the evening, so we don't have to do that anymore. When you start adding the employee hours that we have for people working in the off-hours, and it is not an issue anymore, I suspect TCO might have gone down 25 percent.

Setting up storage for an application (storage provisioning) is quick and easy. Maybe a quarter of the time is now spent getting the application up and running, or even less. 

Which other solutions did I evaluate?

We also talked to Tegile and HPE, but nobody else offered up the functionality or snapshots. It was a no-brainer.

What other advice do I have?

We have been an NetApp customer for about ten years and have enjoyed the relationship a lot.

The important thing for anybody to check out is the snapshot functionality of NetApp, and how well it works to provision for backup. It also provisions test environments with it. There are so many advantages to the way they do snapshots compared to other companies, and they have all these wondrous tool sets to leverage the snapshot functionality. Anybody who is looking into a storage solution needs to look at all of the attributes to the NetApp platform.

Connecting it to public cloud is our next project. We are looking at DR using NetApp cloud services, so that will probably be coming up first quarter of next year.

We are looking at a new series arrays for our building video security storage as well, and there is no doubt that we will be going with NetApp. NetApp just does a solid job, and their support is top-notch.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2304711 - PeerSpot reviewer
IT Manager at a legal firm with 1,001-5,000 employees
Real User
Its exceptional performance, scalability, and simplified data management make it an ideal choice for organizations looking to optimize their storage solutions
Pros and Cons
  • "There are two compression technologies available within it, and they are valuable because they allow for significantly higher data storage capacity and the retention of a larger number of snapshots on the system."
  • "To enhance the already excellent administration, one area for potential improvement could be in terms of integration."

What is our primary use case?

We adopted it primarily for performance and space-saving benefits.

How has it helped my organization?

Since it's an all-flash solution, it significantly enhances performance, and it also offers substantial space savings. 

Despite having used it for a while, our usage remains somewhat consistent, but we continue to experience cost savings, and we've seen a remarkable performance improvement compared to the days when we were reliant on traditional hard drives like SAS drives. 

It plays a crucial role in mitigating support issues, especially those related to performance tuning and troubleshooting. One of the notable aspects is how it seamlessly communicates with ActiveIQ, both online and on the website, providing valuable insights into security vulnerabilities and other pertinent information. 

It has significantly contributed to cost savings. In the past, we would spend around a hundred thousand dollars for a NetApp system, but now our expenses have reduced to sometimes just thirty or forty thousand dollars, depending on our specific needs. 

Additionally, the physical footprint is much smaller, leading to cost savings in terms of rack space within the data center, as well as reduced power consumption and related expenses.

What is most valuable?

There are two compression technologies available within it, and they are valuable because they allow for significantly higher data storage capacity and the retention of a larger number of snapshots on the system. This is crucial because it enables organizations to avoid the need to invest in additional costly storage. 

Given the high cost of storage, having these compression technologies in place ensures efficient data deduplication and other storage optimization techniques, allowing for the retention of a substantial amount of data on the system.

What needs improvement?

To enhance the already excellent administration, one area for potential improvement could be in terms of integration.

For how long have I used the solution?

I have been using it for seven years now.

What do I think about the stability of the solution?

The stability is impeccable, scoring a perfect ten out of ten.

What do I think about the scalability of the solution?

The scalability capabilities deserve a perfect score of ten out of ten.

How are customer service and support?

I would rate its support services eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Various other departments within our organization have their own storage solutions, so we had EMC Xtremio and EMC Xtremio in use. Additionally, we've implemented Pure Storage for a separate area of our operations.

How was the initial setup?

The initial setup was quite straightforward, and we had an engineer who handled most of it. It was impressively easy and hassle-free.

What's my experience with pricing, setup cost, and licensing?

I find the pricing to be reasonable, particularly with the recent inclusion of features like snap locking and ransomware protection within the ONTAP license instead of having them as separate licenses.

Which other solutions did I evaluate?

When I first joined the company twenty-three years ago, they evaluated various storage solutions before ultimately selecting NetApp. The key factor that led to this choice was NetApp's snapshot technologies.

What other advice do I have?

The system has proven to be incredibly reliable and dependable. For smaller organizations seeking high-performance, straightforward management, and cost-effective solutions, I would recommend considering AFF. I would rate it ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2304597 - PeerSpot reviewer
Storage at a transportation company with 10,001+ employees
Real User
Top 20
Helps simplify infrastructure while improving business performance
Pros and Cons
  • "We use the NFS and SIP protocols a lot. The NFS is the most valuable feature."
  • "The upgrade process could be a lot quicker, but it's still good as it is. The failovers and things like that are harder than expected."

What is our primary use case?

We use NetApp AFF for daily maintenance. It's used to provision volumes for customers and other departments. 

How has it helped my organization?

NetApp AFF helps simplify infrastructure while improving business performance. Our databases and sensitive stuff are on all-flash arrays. Our team knows what to expect with all-flash, and we've been doing it for a while. We're happy with it.

We have fewer support issues because putting things on all-flash is much better. We still have to troubleshoot. That's always something we need to do. The speed of flash is always an advantage. Our customers are happy with it and don't complain too much. 

What is most valuable?

We use the NFS and SIP protocols a lot. The NFS is the most valuable feature.

What needs improvement?

The upgrade process could be a lot quicker, but it's still good as it is. The failovers and things like that are harder than expected. 

For how long have I used the solution?

I have used NetApp AFF for almost 10 years. 

What do I think about the stability of the solution?

NetApp AFF is highly stable. 

What do I think about the scalability of the solution?

The scalability is good. We can add extra controllers and create clusters. It's very doable. 

How are customer service and support?

I rate NetApp AFF support eight out of 10. It's excellent. We've had no issues. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had normal disk storage instead of flash. NetApp AFF  offers much better performance. Higher throughput and less latency.

What was our ROI?

We have seen a return. Things are running better. It's less work for us, so it's good.

What's my experience with pricing, setup cost, and licensing?

NetApp AFF seems to be fairly priced compared to other solutions like Oracle. 

What other advice do I have?

I rate NetApp AFF nine out of 10. It's an excellent product. Use it, and you'll be happy. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ParthaBhattacharyya - PeerSpot reviewer
Enterprise Architect at Department of Defence, Australian Government
Real User
Top 5
Supports many features that can be switched on or off as necessary
Pros and Cons
  • "Supports file formatting, the main protocols, and the hot swapping of disks and features."
  • "This is an expensive solution that could be cheaper."

What is our primary use case?

This is a storage solution. 

What is most valuable?

I like that you can switch protocols and features on and off, depending on how I architect my domain. From the business side of things, it supports file formatting, the main protocols, and the hot swapping of disks and features. 

What needs improvement?

This is an expensive solution that could be cheaper.

For how long have I used the solution?

I've been using this product for several years. 

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

If it's a data center enterprise-fed product, it is scalable. Some of the base models are not scalable, but these products are generally scalable.

How was the initial setup?

Deployment time depends on the size of the organization. If you have engineers, the implementation can be done in-house. 

What other advice do I have?

It's important to ensure that your use cases are suitable for the product prior to investing in the purchase of it. I recommend this solution and rate it eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sr Linux SysrAdmin at a tech services company with 11-50 employees
Real User
Expandable, transparent, and reduces operational latency
Pros and Cons
  • "I like how easy it is to discover an issue and either resolve that issue or fine-tune that app to premium support to find that resolution."
  • "The size of NetApp could be better. They're always about 40 pounds without the hard drives in them, so it would be great if there's a way to make them smaller yet keep the functionality. That would reduce the physical footprint."

What is our primary use case?

We primarily use the solution for service deck storage.

What is most valuable?

Scalability is the most valuable feature. The ones that I use are hot spot-able. If we need more, we can just throw in another drive. 

I like the fact that if my drive goes bad it doesn't crash automatically and the system will try to auto-save that data by moving it to one of the hot spots. Then we can just pull out that drive and throw our brand new one in and we'll remove it from the 2020 or 2040s. We went from 600 GBs to 1.2 TBs. We have plenty of storage. 

I like how easy it is to discover an issue and either resolve that issue or fine-tune that app to premium support to find that resolution. 

We've reduced operational latency. We use the 40 GB connection. In terms of latency between our storage and the VMs that we use, latency is almost nonexistent since we have the server and FAS so close together. We use a 40 GB fiber-optic connection on the back. We don't see any latency at all. We've reduced it to less than 5%. While you can never reduce it to zero, it's barely noticeable at this point. 

What needs improvement?

There are no big areas needed for improvement. 

Whenever we use it, I've never had a problem that couldn't be fixed with just a phone call. I've never really had any absolute dead zones on it. I can't think of a way to make it better than it already is.

The size of NetApp could be better. They're always about 40 pounds without the hard drives in them, so it would be great if there's a way to make them smaller yet keep the functionality. That would reduce the physical footprint.

For how long have I used the solution?

I've been using the solution since 2012.

What do I think about the stability of the solution?

I haven't really come across any stability problems. It's pretty stable. It's fantastic. 

Data recovery is awesome. If we ever have any issue with having to recover any data on there due to the system and the way we have it set up, we can have it back within an hour. That's thanks to our backup system and the connectivity that we have between NetApp and our backup. 

What do I think about the scalability of the solution?

We're using one with between 30 and 35 virtual servers. However, we have those together with 14 other stacks of the same size. 

How are customer service and support?

I like the fact that they're very hands-on in finding that resolution for us. We've faced a lot of problems since we break the system on purpose just to make sure that when we go out to the fields and use it, if we have the same problem, we know how to fix it.

Technical support is excellent. We've never had a problem with them, and they always came back to us with an answer. Within 24 hours, we have our fix.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have always used NetApp. We did not previously use a different solution. 

How was the initial setup?

I've never deployed the solution. I've just worked with it directly. 

What was our ROI?

The best benefit I've seen using it was the data distribution between two different FASs for data backups. It should be fast, and it's super reliable. It's easy to do, and it's an almost hands-off way of setting up. That's where the ROI is for us. 

What's my experience with pricing, setup cost, and licensing?

I've never worked with pricing. I can't speak to the exact costs.

Which other solutions did I evaluate?

We thought about using Dell, however, when it came to cost-effectiveness, we stayed with NetApp. I like the way NetApp is coded and its maintenance configuration. I know how to set up a NetApp; I prefer that over Dell.

What other advice do I have?

AFF hasn't necessarily helped us to optimize FAS as we've always used it, and it's never been detrimental for us to use it.

I have not been affected by ransomware since deploying AFF. I wouldn't say that is due to any extra attention. The environments that I use it on, we're behind several mitigations for that.

We do not use any other NetApp services at this time. 

I'd rate the solution ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.