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Lautaro Di Martino - PeerSpot reviewer
System Administrator at Consejo de la Magistratura
Real User
Top 20
It helps us grow while maintaining the stability of our data
Pros and Cons
  • "We value NetApp's ransomware protection the most."
  • "The web management interface has fewer options than the on-prem console."

How has it helped my organization?

NetApp helps us grow while maintaining the stability of our data. In the national justice ministry, we are using a StorageGRID and the AFF application. It's a good, flexible tool that we can adapt.

What is most valuable?

We value NetApp's ransomware protection the most.

What needs improvement?

The web management interface has fewer options than the on-prem console.

For how long have I used the solution?

We have used NetApp since 2010.

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NetApp AFF
January 2025
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What other advice do I have?

I rate NetApp 10 out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Janne Patovirta - PeerSpot reviewer
Sales Manager at Arrow Electronics
Real User
Top 10
A reliable data storage system that has a lot of features
Pros and Cons
  • "The most valuable features of the solution are the software bundle, replication, and cloud connectivity."
  • "NetApp AFF is a highly expensive solution, and its pricing should be reduced."

What is our primary use case?

NetApp AFF is a data storage system that replaces old ones. It has primary applications or primary workloads and the typical storage business cases.

What is most valuable?

The most valuable features of the solution are the software bundle, replication, and cloud connectivity.

What needs improvement?

NetApp AFF is a highly expensive solution, and its pricing should be reduced.

For how long have I used the solution?

I have been using NetApp AFF for five years.

What do I think about the stability of the solution?

I rate NetApp AFF a nine out of ten for stability.

What do I think about the scalability of the solution?

The solution is scalable. However, you cannot buy one disc at a time. You have to buy a pack of two discs, which is expensive. You also have to buy the support and the software. Scaling the solution is not super cheap. Our clients for NetApp AFF are usually enterprise businesses.

I rate the solution’s scalability an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

NetApp AFF is a highly expensive solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a nine out of ten.

What other advice do I have?

The solution's data protection features support our business continuity plans. Typically, customers buy on-premises systems and may have some connections to the cloud. I would recommend NetApp AFF to other users because it's reliable and has a lot of features.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/Distributor
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NetApp AFF
January 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer2304759 - PeerSpot reviewer
Manager, Data Center Services at a healthcare company with 1,001-5,000 employees
Real User
Offers outstanding performance and simplified management
Pros and Cons
  • "Its top-tier performance ranks as the most valuable aspect."
  • "Offering the ability to actively write data on a single volume spanning multiple clusters is significant."

What is our primary use case?

Our main use revolves around database management, specifically for Oracle and SQL databases, including large databases, and for handling unstructured file data within our organization.

How has it helped my organization?

We've been addressing our evolving needs, and it was a logical progression as our systems demanded greater resources and improved performance, so it became the go-to solution for meeting those requirements. The simplified infrastructure allows our storage team to allocate their efforts to other important tasks. They can focus on aspects like backup, automation, and proactive administrative duties, rather than constantly dealing with performance problems or troubleshooting issues.

What is most valuable?

Its top-tier performance ranks as the most valuable aspect. 

Secondly, the reduced frequency of drive failures leads to less time and resources spent on maintenance and replacements. I am highly satisfied with its exceptional, consistent performance, ensuring that applications run smoothly and reliably. It has proven to be highly effective, with the added benefit of utilizing a range of additional features, whether we're dealing with flash or lower-end disk storage solutions. 

It has greatly contributed to efficiency and improved performance in our operations, indirectly impacting cost management.

What needs improvement?

Offering the ability to actively write data on a single volume spanning multiple clusters is significant.

For how long have I used the solution?

I have been using it for approximately four years. 

What do I think about the stability of the solution?

The stability is quite remarkable. Occasionally, there may be a component failure, but it's typically a non-issue due to the redundancy and built-in safeguards in place.

What do I think about the scalability of the solution?

Scalability is commendable. You can easily expand the system by adding nodes or disks, and we've done this several times with successful results.

How are customer service and support?

It stands out as one of the few vendors that provide a pretty good level of customer service. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before adopting NetApp, we relied on Direct-Attached Storage solutions.

What was our ROI?

In terms of ROI, it meets our expectations and fulfills the intended purpose for which we acquired it.

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive when we compare it to other products.

Which other solutions did I evaluate?

We considered a few different competitors. However, what set NetApp apart was the fact that it offered a single array capable of handling both block and file storage.

What other advice do I have?

When considering and evaluating NetApp, one of the key advantages to take into account is the unified single OS. You don't have to purchase different products and then struggle to make them work seamlessly together. Overall, I would rate it eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1232973 - PeerSpot reviewer
Solution Architect at a tech services company with 51-200 employees
Real User
It's still the best solution for SAP or other databases
Pros and Cons
  • "I'm from Germany, so we have lots of metro clusters. The ability to have two sides that are redundant across hundreds or thousands of kilometers is critical for our customers. We have several hundred customers with metro cluster systems, so that is one of the best features."
  • "Sometimes, NetApp support could be better. When the customers escalate, it can feel like everything's starting from scratch. These are rare cases. I'm not directly involved in support, but that's what I hear when something doesn't work."

What is our primary use case?

Our IT department has two AFF clusters, but we also install them for our customers. We deploy them for tier-one use cases, like virtual machines, databases, and anything that needs fast, hot data. 

We've recently started using NetApp's cloud solutions, but our German customers are still reluctant because of the security, data management, GDPR, etc. Now, we have our cloud that we can sell to customers with Meta products. Cloud backup and cloud tiering are the two primary ones, but we also sell Cloud Insights to some customers.  Customers need backup services, but they often lack a separate data center where they can store their backups. The cloud is the most natural way to store the backup.

How has it helped my organization?

Our customers have latency issues or requirements for very low-latency applications. This is the problem they are addressing with AFF because it's the fastest system they can get. It's still the best solution for SAP or other databases.

We have checked other flash systems from different vendors, and the AFF is still the best because of the multi-protocol support, for example. Others only do block or file services in a very basic way. AFF does everything in one box. Now, with type 1, you don't even need to license the specific features. You can start with block storage and move to file later or the other way around. That's a plus for all customers.

What is most valuable?

I'm from Germany, so we have lots of metro clusters. The ability to have two sides that are redundant across hundreds or thousands of kilometers is critical for our customers. We have several hundred customers with metro cluster systems, so that is one of the best features.

Our customers need reliability for the data. They don't want the data to go down if something happens to the data center. They need synchronous replication to another location, and the metro cluster is the only solution that works in these scenarios involving distances of 100 or 200 kilometers. 

What needs improvement?

Feature-wise, AFF is already a top-tier system. I think that sometimes, the price is an issue for some customers. It isn't so much of a problem now that there is the C Series and the ASA, both of which are a little better price-wise. That's not much of an issue anymore. In the past, that was a concern because not everyone needed a high-performance system for every workload. Some customers only required that level of performance for a small segment of their workloads, but they still needed to buy a bigger system. We can address that issue with the C Series. 

For how long have I used the solution?

We have used NetApp AFF since it came out. My company has been a NetApp partner since 2004, and we were using the FAS systems before, but we started selling AFF to our customers as soon as it was introduced. 

What do I think about the stability of the solution?

NetApp AFF is rock-solid. The stability and performance are top-notch. It's hard to recall a broken NetApp. In 20 years, we've installed more than a thousand base systems, and we've never had user data corruption.

What do I think about the scalability of the solution?

The scalability is good because it can scale out a cluster of up to 24 nodes. Usually, our customers only have a two-node cluster, so scalability is not so much of an issue with us.

How are customer service and support?

I rate NetApp support seven out of 10. It depends on who you get. You can get unlucky. We usually do the first-level support ourselves because we are a partner. Sometimes, NetApp support could be better. When the customers escalate, it can feel like everything's starting from scratch. These are rare cases. I'm not directly involved in support, but that's what I hear when something doesn't work. 

How would you rate customer service and support?

Neutral

How was the initial setup?

We've been installing fast-flash systems for 20 years, so I'm highly experienced with them. The complexity of the deployment depends on the customer's environment. Some storage systems from other competitors might be easier for the customers, but we are a service provider, so we do the installation and train the engineers. From the end customer's perspective, it doesn't matter if the system is easy or not because they don't need to install the system. 

We do the training, installation, and heavy lifting. The system is a bit more complicated to install compared to other competitors. We can offset this because we are highly trained and have all the experience required.

What was our ROI?

I'm not familiar with the financial and operational details. I'm more of a technical guy. However, our customers wouldn't buy these products if they didn't see a reduction in TCO.

What other advice do I have?

I rate NetApp AFF nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2304795 - PeerSpot reviewer
Manager at a comms service provider with 10,001+ employees
Real User
Top 20
Cost-effective and reliable
Pros and Cons
  • "The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment."
  • "In terms of improvement, IO performance could use some enhancement."

What is our primary use case?

I use NetApp AFF in our cloud service infrastructure to provide data storage and management for our customers. 

How has it helped my organization?

NetApp AFF has indeed improved our growing organization by providing stability and efficient IT maintenance. We have also found the product's quality to be excellent. 

What is most valuable?

The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment. This is important because we offer VPN services, and this feature helps keep customer data separate and secure while ensuring our services work smoothly over the long term.

What needs improvement?

In terms of improvement, IO performance could use some enhancement. Additionally, I would like to see additional security-related features in NetApp AFF, particularly in the realm of ransomware protection.

For how long have I used the solution?

I have been working with NetApp AFF for seven years.

What do I think about the stability of the solution?

It is highly stable.

What do I think about the scalability of the solution?

NetApp AFF is fairly scalable.

How are customer service and support?

I would rate the support for NetApp AFF as average. It has been a mixed experience, with some good interactions and others not meeting our expectations.

Which solution did I use previously and why did I switch?

We have used different storage solutions like EMC, HP, and others before making the switch to NetApp AFF.

How was the initial setup?

The deployment of NetApp AFF was a bit complex, mainly due to the extensive functionality it offers. 

What other advice do I have?

NetApp AFF has helped reduce support issues related to performance tuning and troubleshooting. It has helped reduce operational costs and has proven to be cost-effective for our organization compared to other storage equipment from different vendors. It has also helped reduce our operational latency. Overall, I would rate NetApp AFF as a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PyldItgrn734 - PeerSpot reviewer
Payload Integration at a tech services company with 10,001+ employees
Real User
Reduces the time to move data around as well as boot and migrate VMs
Pros and Cons
  • "This solution makes everything a lot faster. The time to move data around, boot and migrate VMs is much faster."
  • "I need faster Fibre Channel over Ethernet. They top out at 10GBs today and I would like that to go to 40 or 100."

What is our primary use case?

AFF is our primary source for our data centers. We use it for our multi-tenancy data center. We like the crypto erase function available on the SSDs and we needed the high performance, IOPs that you can get from SSDs.

How has it helped my organization?

This solution makes everything a lot faster. The time to move data around, boot, and migrate VMs is much faster. The speed has also helped improve performance for our enterprise applications, data analytics, and VMs.

What is most valuable?

We like the high security, self-encrypting drives, and the NVMe.

What needs improvement?

I need faster Fibre Channel over Ethernet. They top out at 10GBs today and I would like that to go to 40 or 100.

What do I think about the stability of the solution?

I find it very stable. Everything's been up and running well. We actually had an outage in our testbed data center and everything shut off hard and came back up without any problems.

How are customer service and technical support?

The tech support is good, although I don't use them that much. The product is good. 

Which solution did I use previously and why did I switch?

We have always been a NetApp customer, it's a very good product. We knew that we wanted more performance. It wasn't a hard decision. 

How was the initial setup?

The setup was pretty complex. There was a lot of compliance and there was a lot of security requirements, but it went pretty well.

It took us two to three days to set up and provision enterprise applications using AFF because we're a little different. We do short duration uses which means that we build everything from scratch, tear it down, and build it again. 

What's my experience with pricing, setup cost, and licensing?

Our total cost of ownership has increased. SSDs are expensive. 

Which other solutions did I evaluate?

In the early days, we were considering Dell EMC but we decided to go with NetApp because its adoption across the DoD is widely understood.

What other advice do I have?

The user experience is the same as it ever was, only faster. 

I would rate this solution as a nine. It's not a ten because we would like to see the faster speeds on the Fibre Channel over Ethernet. AFF is definitely a good product. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Professional at a aerospace/defense firm with 10,001+ employees
Real User
Dual Controller gives us great stability and allows us to do daytime maintenance on a controller
Pros and Cons
  • "The most valuable features are deduplication and compression, so we get more out of our storage. The replication is also important."
  • "It's very stable. It's always there when we need it. With the Dual Controller, if one drops out, the other one comes right online. We don't use any iSCSI so there is a little bit of a latency break but, over the NFS, we don't notice that switch-on. We can do maintenance in the middle of the day, literally rip a whole controller out of the chassis, and do what we need to do with it."
  • "I would like to see a little more flexibility in customizing some of the SnapMirror stuff. We have been having a little trouble and, in the first round with tech support, they say, "Well, this is how we do it." It's not exactly throttled but it's limited in the number of connections it makes. We would like to be able to tweak that, to increase it a little bit, because we don't have half a dozen large areas that we are protecting, we have more like 40 or 50 areas. They run into each other a little bit and I don't want to spend time on them."

What is our primary use case?

We use it for data storage for Citrix VDIs.

How has it helped my organization?

The improvement to our organization is in the ability to put more into the same storage platform. We came from EqualLogics and the ones we had didn't have that nice compression and deduplication to get a little bit more out of the storage.

Also, the protection of the data, being able to replicate between sites easily. We were a "backup shop". The replication doesn't quite back up so I haven't won that fight yet, but at least it protects us offsite, easily.

What is most valuable?

The most valuable features are deduplication and compression, so we get more out of our storage. The replication is also important.

What needs improvement?

I would like to see a little more flexibility in customizing some of the SnapMirror stuff. We have been having a little trouble and, in the first round with tech support, they say, "Well, this is how we do it."

It's not exactly throttled but it's limited in the number of connections it makes. We would like to be able to tweak that, to increase it a little bit, because we don't have half a dozen large areas that we are protecting, we have more like 40 or 50 areas. They run into each other a little bit and I don't want to spend time on them.

What do I think about the stability of the solution?

It's very stable. It's always there when we need it. With the Dual Controller, if one drops out, the other one comes right online. We don't use any iSCSI so there is a little bit of a latency break but, over the NFS, we don't notice that switch-on. We can do maintenance in the middle of the day, literally rip a whole controller out of the chassis, and do what we need to do with it.

What do I think about the scalability of the solution?

We have not needed to scale it.

How are customer service and technical support?

Technical support is generally very good, once they get a good idea of what the issue is. Occasionally you need to be a little more specific about your problem to get the right team working on it. But they're normally very good, very responsive, efficient, knowledgeable, and very patient. They're willing to take the time to make sure you understand their analysis and their recommended solution.

Which solution did I use previously and why did I switch?

The reasons we switched were performance and the number of IOPS in the previous product. It was an older product which was dog-slow. Some of the larger file servers were the worst. And that played out to everything else that was sharing the storage with it.

How was the initial setup?

There were a few initial setups. Two of them were relatively straightforward and one of them was a little bit more complex, the AFF8080. On that one there were a lot more network interfaces to figure out where they go.

We also leveraged the IP Spaces which was really good because we house some data for an affiliate, rather than somebody in-house, so that was amazing.

What about the implementation team?

We used a reseller for the deployment. The only problem with doing it that way is that I find we did not have a good idea of the current roadmap. On some of the projects we purchased for, we might have made a different decision had we known what was coming six or nine months down the road.

Some of that was on us. We probably could have pushed for that, but having that reseller "middle-man" made it more difficult.

What was our ROI?

We haven't had the time to do a proper analysis of ROI yet.

Which other solutions did I evaluate?

The next closest option that we considered was Dell EMC.

What other advice do I have?

Try to get behind the sales guys to the people who do pre-sales tech support to really understand the roadmap and other aspects of the product. The sales guys are great but they're sales guys. If you can get to the tech guys behind them and really talk to them about what your problems are, and what you are trying to attack, I feel that works much better.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2304681 - PeerSpot reviewer
Lead Technician at a non-profit with 51-200 employees
Real User
Top 10
It helps us expand our business, manage and secure our data
Pros and Cons
  • "The AFF series SSDs delivered the most value to our business."
  • "NetApp can help in these endeavours by focusing more on security."

What is our primary use case?

To accommodate growth, we invested in the technology to manage data that must be retained for at least six years to comply with legal requirements. Consequently, as our data storage reaches capacity, the overall size of our storage grid has significantly increased.

How has it helped my organization?

NetApp has been essential to our data management for the past ten years. Our environment includes FAS 8200 and AFF 300 systems, with a storage group dedicated to aggregating clinical data for use in New York State. This enterprise-level solution has served us exceptionally well, and we rely on it heavily.

The utility of the SSDs with the AFF series. We have some high-performing databases and high-performing active computational use from those systems. So, that's been pivotal in terms of performance. We ingest a lot of data, and having the ability to deliver that data for our analytics is paramount.

Our company is constantly evolving, with new demands and features emerging. This solution helps us maintain momentum and stability.

What is most valuable?

The AFF series SSDs delivered the most value to our business. We definitely needed the horsepower. I would rate them nine out of ten. It is a high demand in our environment. So once we know that our developers and DBAs need that, everybody wants it. That's the only caveat, not giving it a ten because now, it's a demand that we need to get as much as we can regarding scalability. We also have other technologies that help out the storage grid because we have a whole storage box. Additionally, we must retain clinical data for a certain number of years to comply with state regulations, which prevents us from purging old data.

What needs improvement?

I am trying to take advantage of all available features to protect our data, especially considering the high risk of ransomware. To ensure data security, we will explore various options, including replicating data to our disaster recovery site. NetApp can help in these endeavours by focusing more on security.

For how long have I used the solution?

I have been using the solution for ten years.

What other advice do I have?

I would rate NetApp eight out of ten.

Given the evolving cybersecurity landscape and proliferation of AI, we are freshening up our cybersecurity, and AI is an initiative our senior management wants us to look into.

We were part of another organization that separated, and they always had NetApp.

We are investing in additional hardware and increasing our focus on NetApp resources to address expiring tools and facilitate expansion.

We expect the expansion to positively impact our organization, allowing us to scale our business.

Our company always has initiatives to expand its capabilities, and NetApp can help with that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.