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Software Engineer at a tech vendor with 10,001+ employees
Real User
Top 20
It's an excellent technology that delivers high performance for our workloads
Pros and Cons
  • "NetApp's All-Flash storage solution has delivered the most value for our company. All-Flash is an excellent technology that delivers high performance for our workloads. We are happy with that."
  • "NetApp could improve its security and AI features. In the latest version, I would like to see some ransomware protection."

How has it helped my organization?

NetApp's performance in India is excellent. I have been in this industry for 26 years. The support and services are also excellent. My downtime is minimal. The support for their solutions is superb. Years ago, we all used tape drive backup. We approached NetApp about an alternative, and they offered a good ROI compared to what we used to use. 

It was a game-changer for Salesforce. We also use NetApp as object storage for Rubrik. We've streamlined many things in those areas. We use many workflows, and the performance is good. 

NetApp has improved our performance based on our business requirements and streamlined our production activity. I rate NetApp's technology 10 out of 10. Availability and performance are key areas in which NetApp has improved us as an organization. It raises our performance by two or three times and provides additional space. 

What is most valuable?

NetApp's All-Flash storage solution has delivered the most value for our company. All-Flash is an excellent technology that delivers high performance for our workloads. We are happy with that.

What needs improvement?

NetApp could improve its security and AI features. In the latest version, I would like to see some ransomware protection.

For how long have I used the solution?

I have worked with NetApp solutions for 26 years. 

Buyer's Guide
NetApp AFF
February 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,255 professionals have used our research since 2012.

Which solution did I use previously and why did I switch?

The significant difference between NetApp and competitors is support, price, and performance, which are all excellent.

What other advice do I have?

I rate the NetApp solution 10 out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Lautaro Di Martino - PeerSpot reviewer
System Administrator at Consejo de la Magistratura
Real User
Top 20
It helps us grow while maintaining the stability of our data
Pros and Cons
  • "We value NetApp's ransomware protection the most."
  • "The web management interface has fewer options than the on-prem console."

How has it helped my organization?

NetApp helps us grow while maintaining the stability of our data. In the national justice ministry, we are using a StorageGRID and the AFF application. It's a good, flexible tool that we can adapt.

What is most valuable?

We value NetApp's ransomware protection the most.

What needs improvement?

The web management interface has fewer options than the on-prem console.

For how long have I used the solution?

We have used NetApp since 2010.

What other advice do I have?

I rate NetApp 10 out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
NetApp AFF
February 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,255 professionals have used our research since 2012.
Janne Patovirta - PeerSpot reviewer
Sales Manager at Arrow Electronics
Real User
Top 10
A reliable data storage system that has a lot of features
Pros and Cons
  • "The most valuable features of the solution are the software bundle, replication, and cloud connectivity."
  • "NetApp AFF is a highly expensive solution, and its pricing should be reduced."

What is our primary use case?

NetApp AFF is a data storage system that replaces old ones. It has primary applications or primary workloads and the typical storage business cases.

What is most valuable?

The most valuable features of the solution are the software bundle, replication, and cloud connectivity.

What needs improvement?

NetApp AFF is a highly expensive solution, and its pricing should be reduced.

For how long have I used the solution?

I have been using NetApp AFF for five years.

What do I think about the stability of the solution?

I rate NetApp AFF a nine out of ten for stability.

What do I think about the scalability of the solution?

The solution is scalable. However, you cannot buy one disc at a time. You have to buy a pack of two discs, which is expensive. You also have to buy the support and the software. Scaling the solution is not super cheap. Our clients for NetApp AFF are usually enterprise businesses.

I rate the solution’s scalability an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

NetApp AFF is a highly expensive solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a nine out of ten.

What other advice do I have?

The solution's data protection features support our business continuity plans. Typically, customers buy on-premises systems and may have some connections to the cloud. I would recommend NetApp AFF to other users because it's reliable and has a lot of features.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/Distributor
PeerSpot user
reviewer2304681 - PeerSpot reviewer
Lead Technician at a non-profit with 51-200 employees
Real User
Top 10
Effectively replicates data from on-premises data centers to the cloud and continuously provides optimal performance
Pros and Cons
  • "All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable."

    What is our primary use case?

    We have Cloud Volumes on top of our RDR instance and SnapMirror from on-prem to that.

    We use AFF to replicate the data from our on-premises data center to the cloud.

    How has it helped my organization?

    The changes to the forms of our databases have been the most valuable aspect. We have a large healthcare information exchange in New York. It has better efficiency and good performance of larger systems. It's really noticeable.  

    It has served to process data, serve our clients, and keep the systems up reasonably well. I'm trying to have data protection with everything incorporated into the systems in the environment.

    It has good scalability and keeps the systems stable, performing, and running well. We have a lot of data. We're continuously testing a lot of data. We're expanding and growing. It makes sure that we can have everything running, keep uptime, and have everything protected and secure. It makes sure the data is relevant rather than being out of sync.

    We leverage many features that NetApp has provided, like FlexPoint, to rapidly build systems. The performance is noticeable.  

    AFF has helped to reduce our operational latency. Latency hasn't been too much of an issue, especially for large, higher-performing systems. We migrate most of our production to AFF. 

    NetApp AFF helped reduce support issues such as performance tuning and troubleshooting combined with Active IQ; those things have made it. We don't have many issues with the AFF systems.

    What is most valuable?

    All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable.

    Moreover, the simplified infrastructure has become easier to manage. We have a small team, so it's made it less difficult to keep things going. 

    It's very intuitive to work with, and all the seamless tools and applications come together. Our team isn't big, so it's more manageable.

    What needs improvement?

    It's more about protecting data backups because the cache databases we use don't have any native controls like queuing for snapshots and stuff like that. 

    We're working on trying to improve this with Ansible. More Ansible integration is the key right now. We would like to have more automation with Ansible and better ways to protect the data because we have application encryption. We need more leverage and native encryption tools that NetApp provides.

    For how long have I used the solution?

    We have had this solution for three years. 

    What do I think about the stability of the solution?

    It's pretty stable. Our issue is growth. In terms of stability, it's very dependable. 

    What do I think about the scalability of the solution?

    It is scalable. 

    How are customer service and support?

    Generally, the support team is spot on, and helps us out a lot. The issues are few and far between. 

    Generally, if we have issues, they're really specific, like Cloud Volume issues, replication, or tweaking because of our growth and data. 

    How would you rate customer service and support?

    Positive

    What was our ROI?

    There's an incentive to keep the uptime. Having it on high-performing hardware has improved and kept things going. There are fewer issues and we have higher processing.

    What's my experience with pricing, setup cost, and licensing?


    Which other solutions did I evaluate?

    NetApp has been the leading goal standard of technology in terms of storage. There was never an option of exploring any other technologies.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten. 

    We are still going through some challenges because of application encryption. Challenges would be duplication and things like that.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer2304759 - PeerSpot reviewer
    Manager, Data Center Services at a healthcare company with 1,001-5,000 employees
    Real User
    Offers outstanding performance and simplified management
    Pros and Cons
    • "Its top-tier performance ranks as the most valuable aspect."
    • "Offering the ability to actively write data on a single volume spanning multiple clusters is significant."

    What is our primary use case?

    Our main use revolves around database management, specifically for Oracle and SQL databases, including large databases, and for handling unstructured file data within our organization.

    How has it helped my organization?

    We've been addressing our evolving needs, and it was a logical progression as our systems demanded greater resources and improved performance, so it became the go-to solution for meeting those requirements. The simplified infrastructure allows our storage team to allocate their efforts to other important tasks. They can focus on aspects like backup, automation, and proactive administrative duties, rather than constantly dealing with performance problems or troubleshooting issues.

    What is most valuable?

    Its top-tier performance ranks as the most valuable aspect. 

    Secondly, the reduced frequency of drive failures leads to less time and resources spent on maintenance and replacements. I am highly satisfied with its exceptional, consistent performance, ensuring that applications run smoothly and reliably. It has proven to be highly effective, with the added benefit of utilizing a range of additional features, whether we're dealing with flash or lower-end disk storage solutions. 

    It has greatly contributed to efficiency and improved performance in our operations, indirectly impacting cost management.

    What needs improvement?

    Offering the ability to actively write data on a single volume spanning multiple clusters is significant.

    For how long have I used the solution?

    I have been using it for approximately four years. 

    What do I think about the stability of the solution?

    The stability is quite remarkable. Occasionally, there may be a component failure, but it's typically a non-issue due to the redundancy and built-in safeguards in place.

    What do I think about the scalability of the solution?

    Scalability is commendable. You can easily expand the system by adding nodes or disks, and we've done this several times with successful results.

    How are customer service and support?

    It stands out as one of the few vendors that provide a pretty good level of customer service. I would rate it eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before adopting NetApp, we relied on Direct-Attached Storage solutions.

    What was our ROI?

    In terms of ROI, it meets our expectations and fulfills the intended purpose for which we acquired it.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is competitive when we compare it to other products.

    Which other solutions did I evaluate?

    We considered a few different competitors. However, what set NetApp apart was the fact that it offered a single array capable of handling both block and file storage.

    What other advice do I have?

    When considering and evaluating NetApp, one of the key advantages to take into account is the unified single OS. You don't have to purchase different products and then struggle to make them work seamlessly together. Overall, I would rate it eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1232973 - PeerSpot reviewer
    Solution Architect at a tech services company with 51-200 employees
    Real User
    It's still the best solution for SAP or other databases
    Pros and Cons
    • "I'm from Germany, so we have lots of metro clusters. The ability to have two sides that are redundant across hundreds or thousands of kilometers is critical for our customers. We have several hundred customers with metro cluster systems, so that is one of the best features."
    • "Sometimes, NetApp support could be better. When the customers escalate, it can feel like everything's starting from scratch. These are rare cases. I'm not directly involved in support, but that's what I hear when something doesn't work."

    What is our primary use case?

    Our IT department has two AFF clusters, but we also install them for our customers. We deploy them for tier-one use cases, like virtual machines, databases, and anything that needs fast, hot data. 

    We've recently started using NetApp's cloud solutions, but our German customers are still reluctant because of the security, data management, GDPR, etc. Now, we have our cloud that we can sell to customers with Meta products. Cloud backup and cloud tiering are the two primary ones, but we also sell Cloud Insights to some customers.  Customers need backup services, but they often lack a separate data center where they can store their backups. The cloud is the most natural way to store the backup.

    How has it helped my organization?

    Our customers have latency issues or requirements for very low-latency applications. This is the problem they are addressing with AFF because it's the fastest system they can get. It's still the best solution for SAP or other databases.

    We have checked other flash systems from different vendors, and the AFF is still the best because of the multi-protocol support, for example. Others only do block or file services in a very basic way. AFF does everything in one box. Now, with type 1, you don't even need to license the specific features. You can start with block storage and move to file later or the other way around. That's a plus for all customers.

    What is most valuable?

    I'm from Germany, so we have lots of metro clusters. The ability to have two sides that are redundant across hundreds or thousands of kilometers is critical for our customers. We have several hundred customers with metro cluster systems, so that is one of the best features.

    Our customers need reliability for the data. They don't want the data to go down if something happens to the data center. They need synchronous replication to another location, and the metro cluster is the only solution that works in these scenarios involving distances of 100 or 200 kilometers. 

    What needs improvement?

    Feature-wise, AFF is already a top-tier system. I think that sometimes, the price is an issue for some customers. It isn't so much of a problem now that there is the C Series and the ASA, both of which are a little better price-wise. That's not much of an issue anymore. In the past, that was a concern because not everyone needed a high-performance system for every workload. Some customers only required that level of performance for a small segment of their workloads, but they still needed to buy a bigger system. We can address that issue with the C Series. 

    For how long have I used the solution?

    We have used NetApp AFF since it came out. My company has been a NetApp partner since 2004, and we were using the FAS systems before, but we started selling AFF to our customers as soon as it was introduced. 

    What do I think about the stability of the solution?

    NetApp AFF is rock-solid. The stability and performance are top-notch. It's hard to recall a broken NetApp. In 20 years, we've installed more than a thousand base systems, and we've never had user data corruption.

    What do I think about the scalability of the solution?

    The scalability is good because it can scale out a cluster of up to 24 nodes. Usually, our customers only have a two-node cluster, so scalability is not so much of an issue with us.

    How are customer service and support?

    I rate NetApp support seven out of 10. It depends on who you get. You can get unlucky. We usually do the first-level support ourselves because we are a partner. Sometimes, NetApp support could be better. When the customers escalate, it can feel like everything's starting from scratch. These are rare cases. I'm not directly involved in support, but that's what I hear when something doesn't work. 

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    We've been installing fast-flash systems for 20 years, so I'm highly experienced with them. The complexity of the deployment depends on the customer's environment. Some storage systems from other competitors might be easier for the customers, but we are a service provider, so we do the installation and train the engineers. From the end customer's perspective, it doesn't matter if the system is easy or not because they don't need to install the system. 

    We do the training, installation, and heavy lifting. The system is a bit more complicated to install compared to other competitors. We can offset this because we are highly trained and have all the experience required.

    What was our ROI?

    I'm not familiar with the financial and operational details. I'm more of a technical guy. However, our customers wouldn't buy these products if they didn't see a reduction in TCO.

    What other advice do I have?

    I rate NetApp AFF nine out of 10. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    reviewer2304795 - PeerSpot reviewer
    Manager at a comms service provider with 10,001+ employees
    Real User
    Top 20
    Cost-effective and reliable
    Pros and Cons
    • "The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment."
    • "In terms of improvement, IO performance could use some enhancement."

    What is our primary use case?

    I use NetApp AFF in our cloud service infrastructure to provide data storage and management for our customers. 

    How has it helped my organization?

    NetApp AFF has indeed improved our growing organization by providing stability and efficient IT maintenance. We have also found the product's quality to be excellent. 

    What is most valuable?

    The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment. This is important because we offer VPN services, and this feature helps keep customer data separate and secure while ensuring our services work smoothly over the long term.

    What needs improvement?

    In terms of improvement, IO performance could use some enhancement. Additionally, I would like to see additional security-related features in NetApp AFF, particularly in the realm of ransomware protection.

    For how long have I used the solution?

    I have been working with NetApp AFF for seven years.

    What do I think about the stability of the solution?

    It is highly stable.

    What do I think about the scalability of the solution?

    NetApp AFF is fairly scalable.

    How are customer service and support?

    I would rate the support for NetApp AFF as average. It has been a mixed experience, with some good interactions and others not meeting our expectations.

    Which solution did I use previously and why did I switch?

    We have used different storage solutions like EMC, HP, and others before making the switch to NetApp AFF.

    How was the initial setup?

    The deployment of NetApp AFF was a bit complex, mainly due to the extensive functionality it offers. 

    What other advice do I have?

    NetApp AFF has helped reduce support issues related to performance tuning and troubleshooting. It has helped reduce operational costs and has proven to be cost-effective for our organization compared to other storage equipment from different vendors. It has also helped reduce our operational latency. Overall, I would rate NetApp AFF as a ten out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1764327 - PeerSpot reviewer
    Director, IT Infrastructure Services at a university with 1,001-5,000 employees
    Real User
    Snapshots allow us to restore data that has accidentally been overwritten, modified, or deleted
    Pros and Cons
    • "In terms of the footprint, it is far more efficient. It has smaller, higher-capacity drives than our older unit. In terms of space, power, and cooling, it has simplified things."
    • "The newest version of ONTAP has a bit of a learning curve because you need to learn where things are to find them. It is not impossible, but when you are accustomed to the older version of ONTAP, it just takes a bit getting used to it, but it is about the same as before."

      What is our primary use case?

      We host data for our users via CIFS and NFS protocols.

      This is a physical appliance.

      What is most valuable?

      We found its Snapshots to be quite valuable. They allow us to restore data, in a timely fashion, that has accidentally been overwritten, modified, or deleted. That is the biggest feature. 

      In terms of the footprint, it is far more efficient. It has smaller, higher-capacity drives than our older unit. In terms of space, power, and cooling, it has simplified things.

      What needs improvement?

      The newest version of ONTAP has a bit of a learning curve because you need to learn where things are to find them. It is not impossible, but when you are accustomed to the older version of ONTAP, it just takes a bit getting used to it, but it is about the same as before.

      The front-end of ONTAP and its web UI could be improved. It has been a little while since I interacted with the interface, but my recollection is that because of the learning curve and things moving around, it is less intuitive than the previous version. 

      For how long have I used the solution?

      We purchased it over a year ago. However, we really started using it several months ago. We had originally set it up in our old data center, then we decided to move it to our new data center before using it in production. It has been up and running for six or seven months.

      What do I think about the stability of the solution?

      So far, stability has been good. We haven't seen any problems. It has been just a few months, but even going back to the previous model of the NetApp NAS that we've had, I can't fault the stability. It has been extremely stable.

      What do I think about the scalability of the solution?

      Because of the small footprint, the device allows for easier scalability in terms of rack space. Our previous solution used up almost an entire cabinet in our data center, which makes scaling a bit challenging because you need to find another cabinet, then cable across cabinets. This device is a lot easier because of its small footprint.

      We have about four rack units in total. At this point, I don't anticipate any physical expansion. If we are going to expand, it will probably be to the cloud for a variety of reasons.

      How are customer service and support?

      Our experience with NetApp's support has been superb. They are very proactive. I have nothing but good things to say about NetApp as well as our reseller that we work through, Indocurrent. The combination of Indocurrent and NetApp has led to a fantastic experience for us over the past year. I hope that doesn't change, and it hasn't changed since we went live with AFF.

      I would rate NetApp's support as 10 out of 10.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We have seen performance improvements between AFF and our older NetApp, which was several years old.

      We moved to the AFF model for performance, going from just spinning hard desks to all-flash. Also, its deduplication rate is another positive that we have seen. We have been able to extend it further than its physical capacity by utilizing the deduplication that the platform offers.

      We don't have a SAN environment. We are just using it as a NAS. It is not any more or less complicated than our environment was before. We are still utilizing the same things, like export policies, quotas, qtrees, etc. that we were using with our older platform. It is about the same as it was before. 

      How was the initial setup?

      The deployment was done over the course of a couple of months. This was mostly scheduling time on our end to work with the integrator. We then had to schedule time to go prep it to be moved from Manhattan to New Jersey, before moving it, setting it up, and getting things back online. So, it took a couple of months to get set up.

      For customers who had it moved or shipped directly to the device's final destination, it shouldn't take that long to set it up if you have either a quality integrator or a substantial amount of experience with NetApp. 

      What about the implementation team?

      Because I worked with our reseller, Indocurrent, we had someone who had a substantial amount of experience with NetApp. I wasn't as hands-on in terms of deploying it, but I was there with him as he deployed it. I watched him, observed him, and learned from him. Learning from that person was actually helpful. 

      It was very straightforward working with the reseller. They have always been responsive to us. I have nothing but good things to say about our reseller/integrator. I would recommend Indocurrent as a reseller.

      What was our ROI?

      The amount of time that our IT support spends on it is minimal. Therefore, any cost savings would be negligible.

      What's my experience with pricing, setup cost, and licensing?

      I looked at other vendors for other potential projects and thought NetApp's pricing was very competitive.

      We are in the process of procuring the necessary license to do SnapMirror and back that data up to the cloud via AWS. Hopefully, we will be using that shortly.

      Which other solutions did I evaluate?

      We have had such a good experience with NetApp that our next logical step up from our previous device was just another NetApp.

      NetApp has been reliable for us. Their technologies have been rock-solid. That is why we felt comfortable going from their older model to their newer model, AFF, rather than looking for a new vendor.

      What other advice do I have?

      It is a good platform. If you don't have a lot of in-house experience setting things up physically, I recommend working with a good reseller. Find a good reseller whom you trust that has experienced staff and work hand-in-hand with them. You learn as you go, then once the device has been deployed, you can manage it for yourself.

      Take advantage of NetApp's knowledge base and support site. It has a lot of very good documentation and how-to guides that explain how to accomplish what you want to accomplish. 

      Get comfortable with the ONTAP command line because it is a very powerful tool that would allow you a lot of flexibility in terms of accomplishing many tasks. Where you might need multiple clicks and screens in the ONTAP web version, the command line allows you to do things with a relatively simple command.

      I would rate this solution as 10 out of 10.

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
      PeerSpot user
      Buyer's Guide
      Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
      Updated: February 2025
      Buyer's Guide
      Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.