We did it for consolidation of eight file repairs. We needed the speed to make sure that it worked when we consolidated.
Director of Infrastructure Engineering at a financial services firm with 10,001+ employees
Helps us consolidate, save money, and increase access to millions of files at once
Pros and Cons
- "We do a lot of financial modeling. We have a large compute cluster that generates a lot of files. It is important for us to get a quick response back for any type of multimillion file accesses across the cluster at one time. So, it's a lot quicker to do that. We found that solid-state performs so much better than than spinning drives, even over multiple clusters."
- "I would like there to be a way to break out the 40 gig ports on them. We have a lot of 10 gigs in our environment. It is a big challenge breaking out the 40 gig coming out of the filer. It would be nice to have good old 10 gig ports again, or a card that has just 10 gig ports on it."
What is our primary use case?
How has it helped my organization?
We do a lot of financial modeling. We have a large compute cluster that generates a lot of files. It is important for us to get a quick response back for any type of multimillion file accesses across the cluster at one time. So, it's a lot quicker to do that. We found that solid-state performs so much better than than spinning drives, even over multiple clusters. it works.
It is helping us consolidate, save money, and increasing access to millions of files at once.
It is very important in our environment for all the cluster nodes. We have 4,500 CPUs that are going through and accessing all the files, typically from the same volume. So, it is important for it to get served quickly so it doesn't introduce any delay in our processing time.
What is most valuable?
Solid-state drives are the most valuable feature. It has the speed now to do workloads. We're not bound by I/O from the drives. Also, we are just starting to hit the sweet point of the capacity of the solid-state drives versus spinning disk.
What needs improvement?
I would like there to be a way to break out the 40 gig ports on them. We have a lot of 10 gigs in our environment. It is a big challenge breaking out the 40 gig coming out of the filer. It would be nice to have good old 10 gig ports again, or a card that has just 10 gig ports on it.
Buyer's Guide
NetApp AFF
December 2024
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
What do I think about the stability of the solution?
Stability has been really good. It's been solid. We had a couple of problems when we first set it up because we set it up incorrectly. But we learned, we change the settings and things are working a lot better now.
What do I think about the scalability of the solution?
We haven't had to scale it yet. We literally reduced 18 racks worth of equipment into two and still have room in those two racks to do additional shelves, expanding into that footprint. So, it's expandable and dense, which is great.
How was the initial setup?
The process was easy to consolidate into one AFF HA pair. It was simply doing volume copies and across SnapMirrors in the environment. It just migrated right over. It wasn't a problem at all.
What was our ROI?
It is reducing our data center costs. We consolidated eight HA pairs into one AFF HA pair.
What's my experience with pricing, setup cost, and licensing?
We would like it to be free.
What other advice do I have?
For our workload, it's, it's doing what we need it to do.
I would rate the product a nine (out of 10).
We do not use the solution for artificial intelligence or machine-learning applications right now.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Architect at a retailer with 10,001+ employees
Our TCO decreased significantly by condensing arrays and reducing maintenance fees
Pros and Cons
- "We just migrated two petabytes of data storage from IBM over to NetApp All Flash. Some of the performance improvement that we've seen is 100 times I/O and microsecond latency."
- "We can go through and do an upgrade without worrying about any issues with the process"
- "Technical support is a little lackluster. Some of the issues that we've had were opening up tickets. They seem to be routed in the wrong direction or it takes one or two days to get a call back for simple tasks."
What is our primary use case?
We use it for block storage.
How has it helped my organization?
It takes no time at all for our production instance to be snapped over to development and QA servers.
Because so many other features and products interoperate with NetApp, the IT team is able to expand our horizons and broaden our scope for future projects.
What is most valuable?
- SnapMirror
- SnapVault
- FlexClone capabilities
What needs improvement?
It takes a good administrator or someone with knowledge of the product in order to manage it. That was one of the downfalls that we had with AFF. We have a lot of offshore team whom we have to spend a lot of time training to be up to speed. However, once they're up to speed, they know the product pretty well, and it seems to be okay.
The hardware is a little difficult to configure and operate. However, with the configuration and operation, you get a different nerd knobs that you can use to design and critique the environment.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
The stability is great. I like the capability and the upgrade functionality of all the clustered environment. We can go through and do an upgrade without worrying about any issues with the process.
It takes a node offline, and we don't even receive an alert for that. We click a button, and it's done unlike other storage systems which are out there
What do I think about the scalability of the solution?
One of the scalability problems that we've had is the amount of storage per node, as it is 600 terabytes. This still seems a little low. However, there is a compute issue with large capacity, so it's just smarter to add additional nodes into a cluster. So, the scalability is there.
How are customer service and technical support?
Technical support is a little lackluster. Some of the issues that we've had were opening up tickets. They seem to be routed in the wrong direction or it takes one or two days to get a call back for simple tasks. However, if we want immediate assistance, we have to open up a Severity 1 case, and sometimes it's not a Severity 1. But if we need a response back within four hours, we'll open it as a Severity 1, then once they contact us, we can drop the severity of the ticket.
Calling technical support with NetApp, you talk to ten unknowledgeable people to get one half decent person. It becomes frustrating, especially if you have an immediate need for an enterprise outage.
Which solution did I use previously and why did I switch?
We were running into a lot of storage roadblocks that were performance based. Also, the IBM product that we were using was at the end of life for 90 percent of our enterprise.
I spent 15 years with IBM. Anytime I go into a data center, and I see Big Blue, it is the first thing that I replace.
How was the initial setup?
The initial setup was very straightforward, but complex. With the new clustered environment, you have to have a virtual server instance to run anything through the cluster, so you have to create a B server and a data logical interface to use block, then you create a separate lift if you want it to use files. The virtual instances have to be in place before you can actually use the product.
What about the implementation team?
I did the deployment, integration, and migration. We've done two petabytes in less than six months, and we're almost done.
The experience was great when it comes to our virtual environment. It was a very simple process. We use vMotion and it moves everything across. It is a little more painful when it comes to standalone systems and Oracle Databases, but the integrated migration product (Foreign LUN migration) that they have, once configured properly, works well.
What was our ROI?
Our TCO decreased significantly because we were paying maintenance on nine different arrays throughout the country. We've condensed those down to three arrays, and our maintenance fees from the IBM product dropped by over a half million dollars a year, saving us $500,000 USD.
We just migrated two petabytes of data storage from IBM over to NetApp All Flash. Some of the performance improvement that we've seen is 100 times I/O and microsecond latency.
Which other solutions did I evaluate?
The two vendors that made it through the evaluation process were Pure Storage and NetApp. We had Pure Storage and NetApp proof of concepts. Both of them performed admirably. Pure Storage beat out on the performance, but on price per terabyte, NetApp was considerablely cheaper.
What other advice do I have?
NetApp, being the behemoth company that it is, if you're looking to have a solution provider be end-to-end when it comes to file, block, scale, and cloud, NetApp is probably the leader of the market.
Depending upon an application, provision enterprise applications could take from a day to a week. A lot of times, if it's just a simple application that we need to install, it takes an afternoon. However, incorporating it and twisting the nerd knobs and making sure that everything is operating as efficiently as possible that takes a week of deployment to make sure it's on the right tiered disk and making sure it has the right connectivity and it is on the right network. Sometimes, on our old, antiquated network environment, it takes a little bit longer.
We might connect to public cloud in the future, but we are not connect at the moment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
NetApp AFF
December 2024
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Digital Technology IT at a manufacturing company with 10,001+ employees
Flexible with great design and simple management
Pros and Cons
- "The design has been great."
- "The knowledge base could be improved."
What is our primary use case?
The storage aspect is the main area we utilize.
How has it helped my organization?
NetApp has provided us with a lot of flexibility. It helps us a lot with fast deliveries. It offers simple management.
What is most valuable?
The design has been great. It checks all the boxes with less struggle compared to other technologies.
What needs improvement?
The knowledge base could be improved. We want to continue to learn things and move forward.
What do I think about the scalability of the solution?
We do plan to expand usage. This product is our primary storage.
Which other solutions did I evaluate?
We considered solutions like Dell and EMC. This product just checked the boxes. Security was also a big factor when deciding which to choose.
What other advice do I have?
Our goal moving forward is to get the latest technologies as needed. In the future, upcoming investments will center around AI, data storage and optimization and cybersecurity. We might leverage AI and how we do things internally and assess what we can and can't improve.
I'd rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 6, 2024
Flag as inappropriateSenior Storage Architect at a healthcare company with 1,001-5,000 employees
Scales well, straightforward deployment, but SAN functionality could improve
Pros and Cons
- "The most valuable feature of NetApp AFF is the reputation of the company."
- "NetApp AFF could improve SAN storage because it feels as if it was not put together at the beginning, it functions as an afterthought. Additionally, the cloud features could be more mature."
What is our primary use case?
We are using NetApp AFF primarily for file servers.
How has it helped my organization?
NetApp AFF has helped our organization because they're reliable, and the file shares are available to everyone all the time.
What is most valuable?
The most valuable feature of NetApp AFF is the reputation of the company.
What needs improvement?
NetApp AFF could improve SAN storage because it feels as if it was not put together at the beginning, it functions as an afterthought. Additionally, the cloud features could be more mature.
For how long have I used the solution?
I have used NetApp AFF (All Flash FAS) within the past 12 months.
What do I think about the stability of the solution?
I rate the stability of NetApp AFF an eight out of ten.
What do I think about the scalability of the solution?
We have plans to increase our usage of the solution in the future.
I rate the scalability of NetApp AFF a seven out of ten.
How are customer service and support?
I rate the support of NetApp AFF a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of NetApp AFF is straightforward.
What was our ROI?
NetApp AFF is a good investment, but it is expensive.
What's my experience with pricing, setup cost, and licensing?
NetApp AFF is an expensive solution.
What other advice do I have?
I would recommend this solution for NAS but not for SAN.
I rate NetApp AFF a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
AWS Solutions Architect at a pharma/biotech company with 10,001+ employees
Hosts primary workloads and helps to unify them
Pros and Cons
- "This solution helps accelerate demanding enterprise applications. VMware workloads, the database, and Oracle Solaris are hosted on AFF, which means that our primary priority workloads are on AFF and that the secondary ones are on FAS. That includes the SAN national cloud."
- "For ONTAP, in general, the deduplication ratio and Snapshot limitation are areas that need improvement. There is a global limitation on the number of Snapshots or clones that can be spun off of a particular Snapshot. If those limitations are increased, it might be helpful."
What is our primary use case?
We host NSS as a part of a cluster. We use AFF to support data analytics, machine learning, cloud integration, and SAP workloads as well.
How has it helped my organization?
ONTAP data management software has simplified our operations. Earlier, we had ONTAP clustering. We had multiple name spaces, but with the cluster, we were able to build a single name space, and we were able to host NFS sets and iSCSI in a single cluster. In this way, it has unified our workloads.
What is most valuable?
I have found the following features of NetApp AFF most valuable: Snapshot, snap clone, deduplication, and compaction.
These features help with data protection. We host an exchange, so protecting our data and workloads is of prime importance.
This solution helps accelerate demanding enterprise applications. VMware workloads, the database, and Oracle Solaris are hosted on AFF, which means that our primary priority workloads are on AFF and that the secondary ones are on FAS. That includes the SAN national cloud.
Initiating Snapshot is not time consuming, and it is not tedious. That's the reason why FlexClone and FlexCache help us with our protection care strategy.
What needs improvement?
For ONTAP, in general, the deduplication ratio and Snapshot limitation are areas that need improvement. There is a global limitation on the number of Snapshots or clones that can be spun off of a particular Snapshot. If those limitations are increased, it might be helpful.
With regard to Fibre Channel and iSCSI, the block protocol is still not up to the mark. NetApp has not been a leader in file and block services.
SnapCenter is still not mature enough and has a grid at scale. It is still not up to the mark and is not delivering as promised when we initially invested in StorageGRID.
In terms of Oracle workloads, NFS workloads specific to databases, Snapshots, data production strategies, and SnapMirror, significant room for improvement is needed from NetApp.
Compatibility with multiple vendors has been a pain and continues to be so.
For how long have I used the solution?
We have been using NetApp AFF for the last five years.
What do I think about the stability of the solution?
Initially, stability was a pain with ONTAP. Now it is much better. ONTAP crashes have reduced significantly to probably one or two in the last year.
What do I think about the scalability of the solution?
The scalability of NetApp AFF is pretty straightforward. We can expand clusters and that's not a pain point. I'm happy with the scalability.
How are customer service and support?
With regard to technical support, NetApp defines the severity of a ticket. However, even when there is a P1 level ticket that should be turned around in half an hour, there were cases where we would not receive resources for two hours. Sometimes, even after two hours, we wouldn't get the right resource. This is still a pain point and is ongoing.
NetApp's attitude toward support needs to improve quite significantly. If I were to rate NetApp's technical support on a scale from one to ten, I would give them a seven.
How was the initial setup?
As for the initial setup, we were on FAS initially, and the migration was not smooth because the 7-MTT tool was not that mature. After the initial hiccups, however, the experience has been okay, and we are pleased with this product.
Building a cluster was not complicated, but ONTAP was not stable. I remember one upgrade that lasted for more than 24 hours. It took the same amount of time with FabricPool, and FlexCache still has loopholes. It is not efficient. There is still quite a lot of room for NetApp to strengthen its ONTAP core.
We were migrating data from 7mode to Cdot, and it was a new build. Also, ONTAP testing was new, so we didn't have many benchmarks to work through. The migration and ONTAP testing were not smooth. We had quite a number of problems, and we were forced to do a lot of upgrades. The issues related to compatibility had to be escalated to the highest level of the NetApp engineering team and the product build team as well. We worked closely with them.
As for deployment, we had some issues with switching at the cluster backbone when building a cluster. Other than that, it took us less than a month or so because we had professional services as well. We were able to build the solution in 90 days.
What was our ROI?
As a customer, the ROI is still not that great. I don't see a unique selling point for NetApp. The number of USPs has to go up for me to say that I can't live without NetApp. Right now, if our company wants to run our business with another vendor, we would happily do so.
What's my experience with pricing, setup cost, and licensing?
The upgrade costs were huge.
What other advice do I have?
We've gone through a rough patch on our journey with NetApp AFF, but now, it is more stable. For the most part, you won't have too many unforeseen experiences, and there is an 80 to 90% chance that you will get what NetApp promises.
One of the workloads that you may need to worry about is symlink-based applications. For example, eRoom won't work well. Symlink-based applications won't deliver the workloads.
We always have issues with a few Oracle workloads, even with the latest levels. You may need to be cautious regarding these areas and block, but other than these, you will get what NetApp promises. The deployment would also be straightforward.
I come from an EMC background and tend to compare this solution to it. The one thing that I love about NetApp is their SMB. That is, their NAS protocol is their strength. Block is their weakness. There were days when we would say that we would only buy NetApp for file and that we would never buy it for block. Even now, I think that seems to be the case, even though they have improved to an extent.
With regard to block storage, its compatibility to other applications, and the allied monitoring tools they supply, especially for block or file, NetApp is better than most. I have worked with EMC, HP, IBM. In terms of block, I would not want to invest in NetApp.
Unless NetApp is very concerned that the migration tool is not working as promised, I recommend investing in NetApp and getting a third party tool that can help seamlessly migrate the data.
If I were to rate NetApp AFF overall on a scale from one to ten, I would rate it at nine.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Storage Architect and Engineer at United Airlines
Snapshots make it easier to revert to stable configurations and our downtime has been reduced
Pros and Cons
- "The most valuable features are the ease of administration and configuration, as well as the speed of deployment."
- "On the fiber channel side, there is a limit of sixteen terabytes on each line, and we would like to see this raised because we are having to use some other products."
What is our primary use case?
We use NetApp AFF to host all of our on-premises applications and data.
How has it helped my organization?
We use NetApp for artificial intelligence and machine learning applications, and we find the latency to be pretty decent.
Data protection and management is one of the best features of NetApp. We like the SnapVault, SnapShot, and SnapMirror, and we use those features extensively.
Our IT operations have been simplified by unifying data services. We have fiber channel, block data, NFS, and CIFS, and we can deploy multi-tenancy boxes from each one. Sometimes, we have all of the different data types in one box. You can add more clusters or more nodes to your cluster. It is easy for us to modularly grow if the need arises.
NetApp has allowed us to leverage our data in new ways, including our test scenarios. A lot of the time it is really hard to test production data because we do not have multiple copies of the same thing that we can use for testing. The solution is flexible enough to allow us to create multiple copies, then try out seven or eight scenarios, then pick which one will be the best going forward. We can do that all within minutes.
We have utilized thin provisioning so that we haven't had to purchase additional storage for our applications. The snapshot technology, unlike other ones, doesn't take up extra space when you're making multiple copies. This means that we don't need extra storage for our temporary tests. Once we are finished we delete the extra copies.
We have used this solution for moving large amounts of data between data centers. We are currently migrating data from a cloud in Atlanta to a cloud in Chicago, and we are using the SnapMirror technology extensively for this.
Using the all-flash solution improves our application response time, and it also has a smaller footprint. You can also tier it, depending on the needs of the application.
NetApp AFF has definitely reduced our data center costs. We have been increasing our storage but not increasing our footprint. I would estimate the savings to be thirty percent.
We have not tested tiering cold data to the cloud, but we are currently working on finding appropriate use cases.
Overall, this solution has really reduced our downtime and has made our lives a lot easier.
What is most valuable?
The most valuable features are the ease of administration and configuration, as well as the speed of deployment.
Using snapshots at each stage of the configuration for applications means that administration is easier because you don't have to worry about messing it up. It makes things a lot smoother.
What needs improvement?
On the fiber channel side, there is a limit of sixteen terabytes on each line, and we would like to see this raised because we are having to use some other products.
For how long have I used the solution?
I have been using NetApp since 1998.
What do I think about the stability of the solution?
This is a stable solution. The dependability and reliability of the product have improved significantly over time, and there is redundancy built into the boxes. We don't worry about stability anymore.
What do I think about the scalability of the solution?
Scaling this solution is easy. You can start small with one HA pair and add them as you go. You can make new clusters and add new nodes to clusters.
How are customer service and technical support?
The technical support for NetApp is decent. I mean, it's improving. I understand that it is hard to get people up to date with all of the new technologies but NetApp has done a pretty good job.
Using the online documentation, we are able to find answers most of the time. If not, we can find an expert who will come online and help us to get through. The combination of technical support, Professional Services, and online documentation has really helped.
Service is one of NetApp's strengths.
Which solution did I use previously and why did I switch?
We were using a bunch of other products prior to using this solution, and we are still using some that have been deployed because of the sixteen terabyte limit on each line of the fiber channel.
How was the initial setup?
The initial setup is not complex at all. It has been made easier compared to other vendors.
What about the implementation team?
We're a big corporation and we have the expertise in-house. Once in a while, we use Professional Services to get through some situations. Our experience with them has been very positive and we have a very good relationship with them.
What was our ROI?
It is very hard to measure ROI, but we know that it is very good compared to other products.
What's my experience with pricing, setup cost, and licensing?
The price to performance ratio with NetApp is unmatched by any other vendor right now.
Which other solutions did I evaluate?
We have products from HPE, Dell, and NetApp in our environment right now. They each have their share, and each one is equally working.
What other advice do I have?
I am a long-time user and I love this product. Over the years we have asked for improvements and they are doing a great job. I will be happy to see them continue to make improvements, overall.
My advice to anybody researching this type of solution is to look at NetApp. If they don't then they are missing out on great technology and a feature-rich product.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Specialist Senior at a consultancy with 10,001+ employees
Stable, almost immeasurable speed, and good technical support
Pros and Cons
- "The most valuable feature is speed."
- "The price of NVMe storage is very expensive."
What is our primary use case?
Our primary use for this solution is NFS and fiber channel mounts for VMware and Solaris.
How has it helped my organization?
Prior to deploying this product, we were having such severe latency issues that certain applications and certain services were becoming unavailable at times. Moving to the AFF completely obliterated all those issues that we were having.
With regard to the overall latency, NetApp AFF is almost immeasurably fast.
Data protection and data management features are simple to use with the web management interface.
We do not have any data on the cloud, but this solution definitely helps to simplify IT operations by unifying data that we have on-premises. We are using a mixture of mounting NFS, CIFS, and then using fiber channel, so data is available to multiple platforms with multiple connectivity paradigms.
The thin provisioning has allowed us to add new applications without having to purchase additional storage. The best example is our recent deployment of an entire server upgrade from Windows 2008 to Windows 2016. Had we not been using thin provisioning then we never would have had enough disk space to actually complete it without upgrading the hardware.
We're a pretty small team, so we have never had dedicated storage resources.
NetApp AFF has reduced our application response time. In some cases, our applications have gone from almost unusable to instantaneous response times.
Storage is always a limiting factor, simply because it's not unlimited. However, this solution has enabled us to present the option of less expensively adding more storage for very specific application uses, which we did not have before.
What is most valuable?
The most valuable feature is speed.
What needs improvement?
The price of NVMe storage is very expensive.
What do I think about the stability of the solution?
We haven't had a problem with stability since it has gone online.
What do I think about the scalability of the solution?
We haven't needed to scale yet, but I can imagine that it would be seamless.
How are customer service and technical support?
The NetApp technical support is outstanding.
Which solution did I use previously and why did I switch?
Our previous NetApp system was a SAS and SATA spinning disk solution that was reaching end-of-life, and we were overrunning it. We were ready for an upgrade and we stuck with NetApp because of the easy of cross-upgrading, as well as the performance.
How was the initial setup?
The initial setup was fairly straightforward, in that we were doing this migration from an old NetApp to a new one. However, because of the problems with latency they were having on that, it got a little bit complicated because we had to shuffle things around a lot.
The technical support helped us out well with these issues, and on the grand scheme of things, it was a very straightforward migration.
What about the implementation team?
We used a company called StorageHawk, and our experience was phenomenal.
What's my experience with pricing, setup cost, and licensing?
Comparing this solution to others it may seem expensive, but the price to performance for NetApp is greater. You get a lot more for the money.
Which other solutions did I evaluate?
We considered solutions by EMC, but they were very quickly ruled out.
What other advice do I have?
I have experience with a previous version of NetApp from quite some time ago, and everything about the current version has improved.
NetApp AFF performs well, we haven't had any issues with it, and I suspect that it is going to be pretty easy to upgrade. It would be nice if the NVMe storage was less expensive, even though it's worth it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Administrator at Bell Canada
Offers dedupe, compression, compaction, and the flexibility to offload your cold data to StorageGRID
Pros and Cons
- "AFF has opened our eyes in a different light of how storage value works. In the past, we looked at it more as just a container where we could just dump our customer dBms and let the customers use it in terms of efficiency. Today, to be able to replicate that data to a different location, use that data to recover your environment or be able to have the flexibility with the solution and data. These are things which piqued our interest. It's something that we're willing to provide as a solution to our customers."
- "Customer service is one area of the product line where I would love to see improvement. I have had several vendor experiences with NetApp where I faced challenges in the initial call trying to navigate the requirements of the service level expectation. Their response could be better improved. However, the final result is great. It is just the initial support level where improvement would help to effectively solve problems."
What is our primary use case?
Currently, we are leveraging AFF for our VMware environment solution. So, we use it as a storage for our customers and are leveraging it to provide a faster storage solution for VMware customers.
We are using it for block level based only storage, as of today.
How has it helped my organization?
With AFF, the benefit is that we have 27 data centers across the country, we are able to standardize across all them and do storage replication. The simplicity of being able to offload cold data to StorageGRID with the tiering layers that NetApp provides, this just makes it easier for us to be able to reduce labor hours, operations, and time wasted trying to figure out moving data. The simplicity of tiering is a big bonus for us.
In terms of data protection, we have been leveraging SnapMirror with Snapshot to be able to do cloning. For the simplicity, we find it is able to do SnapMirror on a DR site in a disaster situation so we can recover and the speed to recovery is much more efficient. We find it much easier than what other vendors have done in the past. For us, to be able to do a SnapMirror a volume and restore immediately with a few comments, we find it more effective to use.
AFF has helped us in terms of performance, taking Snapshots, and being able to do cloning. We had a huge struggle with our backup system doing snapshots at the VM level. Using AFF, it has given us the flexibility to take a Snapshot more quickly.
What is most valuable?
The most valuable features are dedupe, compression, compaction, and the flexibility to offload your cold data to StorageGRID. This is the biggest key point, which drove our whole move to the NetApp AFF solution.
AFF has opened our eyes in a different light of how storage value works. In the past, we looked at it more as just a container where we could just dump our customer dBms and let the customers use it in terms of efficiency. Today, to be able to replicate that data to a different location, use that data to recover your environment or be able to have the flexibility with the solution and data. These are things which piqued our interest. It's something that we're willing to provide as a solution to our customers.
What needs improvement?
We are looking at Cloud Volume today. We would like to be able to have on-prem VMs that can just be pushed o the cloud, making that transition very seamless in a situation where you are low on capacity and need to push a VM to the cloud, then bring it back. Seamless transition is something that we really would enjoy.
What do I think about the stability of the solution?
Stability has so far met all our requirements. We are leveraging pretty well. We haven't really had many issues.
We struggled a bit in the beginning. But with the support of NetApp, we were able to upgrade to new firmware which helped us become more effective and stable for almost a month now. So, it's pretty good.
What do I think about the scalability of the solution?
Scalability is the most effective way that we have seen so far from NetApp to be able to add additional disks. The ability to leverage the efficiency has also given us the flexibility to integrate it as one solution. Scalability is working for us. As demand grows, NetApp has been supporting it.
How are customer service and technical support?
I would rate the support as an eight (out of 10).
Customer service is one area of the product line where I would love to see improvement. I have had several vendor experiences with NetApp where I faced challenges in the initial call trying to navigate the requirements of the service level expectation. Their response could be better improved. However, the final result is great. It is just the initial support level where improvement would help to effectively solve problems.
Which solution did I use previously and why did I switch?
Initially, we were working with EMC VNX devices. But as life kicks in, we were looking for a long-term solution and what our roadmap was in terms of storage aspects. We saw the true benefit in terms of cost as well as the efficiency to be able to leverage storage. We found AFF to be a better fit for our use case.
We had the Dell EMC product line for a long time in terms of portfolio and different options of gears. We looked at NetApp gears and capabilities, not just the storage component. However, the capability of being able to go beyond the storage, as a software-defined solution is something that attracted us to NetApp. It is a fit all solution for now.
In our previous storage, we were doing a lot of roadmapping and giving customers a certain amount of storage. Whether customers used or allocated it, it was sitting in there. With the AFF thin provisioning, it has given us the benefit of being able to reduce our footprint from four arrays to a single 2U array. So, we are able to leverage efficiency and virtual volumes with thin provisioning. This gives us almost three to four times more storage efficiency.
How was the initial setup?
The initial setup was pretty smooth because NetApp came onsite with their support. They gave us the option to send a technician onsite to do the whole cabling. We were part of the architecting of the whole design, in terms of how we wanted to leverage our data lift and be able to leverage how we want to take control of the data. With their support and being able to set it up through the OnCommand System, it was not a lot of clicks. The initial setup was pretty straightforward. From the expectations that we had and the simplicity of setting it up, it wasn't so complex.
So far, we only have rolled it out in one of our data center heavily. We tested it out, and it's working well. We have put a lot of production workload into it. Our next target is to roll it out across all the data centers. We are hoping to save almost 30 to 40 percent of our footprint initially. That would be a big savings for us.
What about the implementation team?
I am doing the whole migration for the solution.
What was our ROI?
AFF has given us the ability basically to reduce the amount of time that we are spending on OnCommand. What we have been able to do now is leverage in VSC, which has given us the simplicity to be able to provision data store from within the vSphere environment: provision and deprovision. Now, we can give more options to our users to provision their storage as well, there is less of a footprint for storage admins. They can now focus doing more automation rather than just doing the day-to-day work.
Which other solutions did I evaluate?
Comparing it to other vendors, there was more complexity when leveraging the features with the cost of the features available today, based on where the roadmap is. NetApp seems to fit our requirements for now.
What other advice do I have?
I would rate the product as a 10 (out of 10), but the whole package including the support would be a nine (out of 10).
Cold data tiering to cloud is something that we're looking at today. Right now, we're more focused on StorageGRID and being able to do everything on-prem. However, we are looking at Cloud Volumes to leverage for the immediate term use case and how we could leverage a quick turnaround to the market for our customers' needs.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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