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Chuck Custard - PeerSpot reviewer
Exec Director - Global IT Infrastructure at a manufacturing company with 1,001-5,000 employees
Real User
Mar 22, 2022
Solved all issues with running our production SQL Database on spinning disk, saving us significant time and money
Pros and Cons
  • "The benefits of being on AFF are the phenomenal speed at which we're able to ingest data and index it, and the IOPS."

    What is our primary use case?

    We were using a NetApp 2240 Filer, which was spinning disk and a mix of SATA and SAS. We were trying to put a production SQL Database load on it and the IOPS were way too immense for it, so we ended up buying this AFF box. It solved all the issues, at the time. We haven't needed it for anything else.

    How has it helped my organization?

    The NetApp 2240 Filer was at our location in Mexico. Because we had so many issues with it, I was down there every other week during that entire summer. I was very relieved when we got this AFF in place and it resolved all of our issues.

    It not only saves on travel, but it also saves on any latency issues and administrative overhead. We had more problems with spinning disk than we've ever had with an AFF.

    Another advantage is that it helps simplify data management across SAN and NAS environments, on-prem and in the cloud. We have 96 production locations that each have a NetApp Filer of one sort or another. Administration and overhead could be a serious concern given that we have two guys, senior global storage engineers, to monitor those sites. But the fact is that we never have to worry about the sites that we have the AFF in. The ONTAP data management software is a part of that as well, simplifying our operations. Having two guys monitoring 96 sites would never happen without it.

    There's no overhead. There is no replacing of disks or rebuilding of arrays. Every time you lose a spinning disk and it's in an array, you end up having to rebuild the array and it slows everything down.

    It has cut our personnel costs in half. Along with all the other advantages I've noted, it has saved us a ton. Annually it has probably saved us well over $300,000.

    NetApp AFF has definitely reduced troubleshooting and support issues for us. 

    What is most valuable?

    The benefits of being on AFF are the

    • phenomenal speed at which we're able to ingest data and index it
    • the IOPS.

    For how long have I used the solution?

    I've been using NetApp AFF (All Flash FAS) for about five years.

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    What do I think about the stability of the solution?

    I want to call it a "Ronco." You Set it and forget it. We paid a premium for the AFF units but we never have to worry about them. They just work.

    What do I think about the scalability of the solution?

    The scalability is phenomenal.

    How are customer service and support?

    The tech support has been wonderful. We don't use them often, but when we do use them we always get the support we need. And sometimes they contact us with issues that we didn't know exist.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    For storage we used both Dell and EMC. We switched because of the cost and the level of support. NetApp support is far better than anything we ever received from either Dell or EMC.

    In terms of the solution’s Cloud Backup Services, back in the day, we were using a disk-to-disk-to-cloud solution for backup. NetApp had actually purchased a company called AltaVault and we used that solution. We were all onboard. Last year, NetApp announced that they were no longer going to support the AltaVault platform. We've since moved away from that but we do still have NetApp in Azure for our SAP implementation, but it's direct in the cloud, not a backup to cloud.

    How was the initial setup?

    The initial setup was straightforward. It took under an hour to set up.

    What's my experience with pricing, setup cost, and licensing?

    The only area where the product has room for improvement is the cost.

    Which other solutions did I evaluate?

    We looked at HPE, and because we were using Dell and EMC and IBM storage prior to moving to NetApp as our global standard, we considered them.

    When it comes to support for both file services and block services AFF is the 
    top. The best.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Software Engineer at a tech vendor with 10,001+ employees
    Real User
    Top 20
    Oct 25, 2024
    It's an excellent technology that delivers high performance for our workloads
    Pros and Cons
    • "NetApp's All-Flash storage solution has delivered the most value for our company. All-Flash is an excellent technology that delivers high performance for our workloads. We are happy with that."
    • "NetApp could improve its security and AI features. In the latest version, I would like to see some ransomware protection."

    How has it helped my organization?

    NetApp's performance in India is excellent. I have been in this industry for 26 years. The support and services are also excellent. My downtime is minimal. The support for their solutions is superb. Years ago, we all used tape drive backup. We approached NetApp about an alternative, and they offered a good ROI compared to what we used to use. 

    It was a game-changer for Salesforce. We also use NetApp as object storage for Rubrik. We've streamlined many things in those areas. We use many workflows, and the performance is good. 

    NetApp has improved our performance based on our business requirements and streamlined our production activity. I rate NetApp's technology 10 out of 10. Availability and performance are key areas in which NetApp has improved us as an organization. It raises our performance by two or three times and provides additional space. 

    What is most valuable?

    NetApp's All-Flash storage solution has delivered the most value for our company. All-Flash is an excellent technology that delivers high performance for our workloads. We are happy with that.

    What needs improvement?

    NetApp could improve its security and AI features. In the latest version, I would like to see some ransomware protection.

    For how long have I used the solution?

    I have worked with NetApp solutions for 26 years. 

    Which solution did I use previously and why did I switch?

    The significant difference between NetApp and competitors is support, price, and performance, which are all excellent.

    What other advice do I have?

    I rate the NetApp solution 10 out of 10. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
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    Lautaro Di Martino - PeerSpot reviewer
    System Administrator at Consejo de la Magistratura
    Real User
    Top 20
    Oct 6, 2024
    It helps us grow while maintaining the stability of our data
    Pros and Cons
    • "We value NetApp's ransomware protection the most."
    • "The web management interface has fewer options than the on-prem console."

    How has it helped my organization?

    NetApp helps us grow while maintaining the stability of our data. In the national justice ministry, we are using a StorageGRID and the AFF application. It's a good, flexible tool that we can adapt.

    What is most valuable?

    We value NetApp's ransomware protection the most.

    What needs improvement?

    The web management interface has fewer options than the on-prem console.

    For how long have I used the solution?

    We have used NetApp since 2010.

    What other advice do I have?

    I rate NetApp 10 out of 10. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2560524 - PeerSpot reviewer
    Digital Technology IT at a manufacturing company with 10,001+ employees
    Real User
    Top 20
    Oct 6, 2024
    Flexible with great design and simple management
    Pros and Cons
    • "The design has been great."
    • "The knowledge base could be improved."

    What is our primary use case?

    The storage aspect is the main area we utilize.

    How has it helped my organization?

    NetApp has provided us with a lot of flexibility. It helps us a lot with fast deliveries. It offers simple management.

    What is most valuable?

    The design has been great. It checks all the boxes with less struggle compared to other technologies. 

    What needs improvement?

    The knowledge base could be improved. We want to continue to learn things and move forward.

    What do I think about the scalability of the solution?

    We do plan to expand usage. This product is our primary storage.

    Which other solutions did I evaluate?

    We considered solutions like Dell and EMC. This product just checked the boxes. Security was also a big factor when deciding which to choose.

    What other advice do I have?

    Our goal moving forward is to get the latest technologies as needed. In the future, upcoming investments will center around AI, data storage and optimization and cybersecurity. We might leverage AI and how we do things internally and assess what we can and can't improve.

    I'd rate the solution nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2304681 - PeerSpot reviewer
    Lead Technician at a non-profit with 51-200 employees
    Real User
    Top 20
    Nov 15, 2023
    Effectively replicates data from on-premises data centers to the cloud and continuously provides optimal performance
    Pros and Cons
    • "All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable."

      What is our primary use case?

      We have Cloud Volumes on top of our RDR instance and SnapMirror from on-prem to that.

      We use AFF to replicate the data from our on-premises data center to the cloud.

      How has it helped my organization?

      The changes to the forms of our databases have been the most valuable aspect. We have a large healthcare information exchange in New York. It has better efficiency and good performance of larger systems. It's really noticeable.  

      It has served to process data, serve our clients, and keep the systems up reasonably well. I'm trying to have data protection with everything incorporated into the systems in the environment.

      It has good scalability and keeps the systems stable, performing, and running well. We have a lot of data. We're continuously testing a lot of data. We're expanding and growing. It makes sure that we can have everything running, keep uptime, and have everything protected and secure. It makes sure the data is relevant rather than being out of sync.

      We leverage many features that NetApp has provided, like FlexPoint, to rapidly build systems. The performance is noticeable.  

      AFF has helped to reduce our operational latency. Latency hasn't been too much of an issue, especially for large, higher-performing systems. We migrate most of our production to AFF. 

      NetApp AFF helped reduce support issues such as performance tuning and troubleshooting combined with Active IQ; those things have made it. We don't have many issues with the AFF systems.

      What is most valuable?

      All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable.

      Moreover, the simplified infrastructure has become easier to manage. We have a small team, so it's made it less difficult to keep things going. 

      It's very intuitive to work with, and all the seamless tools and applications come together. Our team isn't big, so it's more manageable.

      What needs improvement?

      It's more about protecting data backups because the cache databases we use don't have any native controls like queuing for snapshots and stuff like that. 

      We're working on trying to improve this with Ansible. More Ansible integration is the key right now. We would like to have more automation with Ansible and better ways to protect the data because we have application encryption. We need more leverage and native encryption tools that NetApp provides.

      For how long have I used the solution?

      We have had this solution for three years. 

      What do I think about the stability of the solution?

      It's pretty stable. Our issue is growth. In terms of stability, it's very dependable. 

      What do I think about the scalability of the solution?

      It is scalable. 

      How are customer service and support?

      Generally, the support team is spot on, and helps us out a lot. The issues are few and far between. 

      Generally, if we have issues, they're really specific, like Cloud Volume issues, replication, or tweaking because of our growth and data. 

      How would you rate customer service and support?

      Positive

      What was our ROI?

      There's an incentive to keep the uptime. Having it on high-performing hardware has improved and kept things going. There are fewer issues and we have higher processing.

      What's my experience with pricing, setup cost, and licensing?


      Which other solutions did I evaluate?

      NetApp has been the leading goal standard of technology in terms of storage. There was never an option of exploring any other technologies.

      What other advice do I have?

      Overall, I would rate the solution an eight out of ten. 

      We are still going through some challenges because of application encryption. Challenges would be duplication and things like that.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      reviewer2304765 - PeerSpot reviewer
      Manager, Storage Engineering at a healthcare company with 10,001+ employees
      Real User
      Nov 12, 2023
      Helps to manage tier-one workloads, including home drives, departmental shares, group shares, and application shares
      Pros and Cons
      • "NetApp AFF handles tier-one workloads, including home drives, departmental shares, group shares, and application shares."
      • "The product has size limitations on fax volume. They have increased from 100 to 300, which is still less than other vendors. Or flex groups are not supported."

      What is our primary use case?

      NetApp AFF handles tier-one workloads, including home drives, departmental shares, group shares, and application shares.

      What needs improvement?

      The product has size limitations on fax volume. They have increased from 100 to 300, which is still less than other vendors. Or flex groups are not supported. 

      For how long have I used the solution?

      I have been working with NetApp AFF for five years. 

      What do I think about the stability of the solution?

      The solution is very stable. 

      How are customer service and support?

      The tool offers good support. 

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We chose NetApp AFF because it has advantages over other file platform vendors. 

      How was the initial setup?

      NetApp AFF's deployment is easy. The tool's representatives were very helpful. 

      What's my experience with pricing, setup cost, and licensing?

      The tool's pricing is neither expensive nor cheap. It is cheaper compared to other platforms. 

      What other advice do I have?

      We had no challenges since we constantly refreshed NetApp AFF technology. 

      We are working with NetApp AFF and Amazon representatives to move our workloads to AWS. 

      We have fewer issues with the product compared to other file platforms. 

      The tool has reduced operational costs by 60-70 percent. 

      I rate it an eight out of ten. 

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Justin Mardis - PeerSpot reviewer
      Infrastructure Manager at a computer software company with 11-50 employees
      Real User
      Nov 12, 2023
      Has good performance and supports multi-tenant and private clouds
      Pros and Cons
      • "The biggest benefit of NetApp AFF is the performance."
      • "The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now."

      What is our primary use case?

      NetApp AFF supports multi-tenant and private clouds.

      How has it helped my organization?

      With our previous spinning disk storage, we did have some "disk busy" problems. Since switching to NetApp AFF, we haven't had any issues. It has simplified the deployment of ONTAP because it's all the same interface. It's also easier to train people on ONTAP because they don't need to learn multiple interfaces. Switching from spinning disk storage to NetApp AFF has significantly reduced our operational latency. 

      What is most valuable?

      The biggest benefit of NetApp AFF is the performance. 

      For how long have I used the solution?

      I have used NetApp AFF for around 10 years.

      What do I think about the stability of the solution?

      NetApp AFF is great. We haven't had any storage outages in 10 to 12 years. 

      How are customer service and support?

      I rate NetApp support eight out of 10. We always get an answer quickly, and they seem to be knowledgeable about the product. The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      The setup is pretty simple. You put an IP on the box, log into a web interface, and it basically sets itself up. It requires a bit of customization for your environment, but it prompts you, so it isn't difficult. It takes 10 to 20 minutes.

      What other advice do I have?

      I rate NetApp AFF eight out of 10. 

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      reviewer2304795 - PeerSpot reviewer
      Manager at a comms service provider with 10,001+ employees
      Real User
      Nov 5, 2023
      Cost-effective and reliable
      Pros and Cons
      • "The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment."
      • "In terms of improvement, IO performance could use some enhancement."

      What is our primary use case?

      I use NetApp AFF in our cloud service infrastructure to provide data storage and management for our customers. 

      How has it helped my organization?

      NetApp AFF has indeed improved our growing organization by providing stability and efficient IT maintenance. We have also found the product's quality to be excellent. 

      What is most valuable?

      The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment. This is important because we offer VPN services, and this feature helps keep customer data separate and secure while ensuring our services work smoothly over the long term.

      What needs improvement?

      In terms of improvement, IO performance could use some enhancement. Additionally, I would like to see additional security-related features in NetApp AFF, particularly in the realm of ransomware protection.

      For how long have I used the solution?

      I have been working with NetApp AFF for seven years.

      What do I think about the stability of the solution?

      It is highly stable.

      What do I think about the scalability of the solution?

      NetApp AFF is fairly scalable.

      How are customer service and support?

      I would rate the support for NetApp AFF as average. It has been a mixed experience, with some good interactions and others not meeting our expectations.

      Which solution did I use previously and why did I switch?

      We have used different storage solutions like EMC, HP, and others before making the switch to NetApp AFF.

      How was the initial setup?

      The deployment of NetApp AFF was a bit complex, mainly due to the extensive functionality it offers. 

      What other advice do I have?

      NetApp AFF has helped reduce support issues related to performance tuning and troubleshooting. It has helped reduce operational costs and has proven to be cost-effective for our organization compared to other storage equipment from different vendors. It has also helped reduce our operational latency. Overall, I would rate NetApp AFF as a ten out of ten.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
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      Updated: February 2026
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