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reviewer2560524 - PeerSpot reviewer
Digital Technology IT at a manufacturing company with 10,001+ employees
Real User
Top 20
Oct 6, 2024
Flexible with great design and simple management
Pros and Cons
  • "The design has been great."
  • "The knowledge base could be improved."

What is our primary use case?

The storage aspect is the main area we utilize.

How has it helped my organization?

NetApp has provided us with a lot of flexibility. It helps us a lot with fast deliveries. It offers simple management.

What is most valuable?

The design has been great. It checks all the boxes with less struggle compared to other technologies. 

What needs improvement?

The knowledge base could be improved. We want to continue to learn things and move forward.

Buyer's Guide
NetApp AFF
April 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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What do I think about the scalability of the solution?

We do plan to expand usage. This product is our primary storage.

Which other solutions did I evaluate?

We considered solutions like Dell and EMC. This product just checked the boxes. Security was also a big factor when deciding which to choose.

What other advice do I have?

Our goal moving forward is to get the latest technologies as needed. In the future, upcoming investments will center around AI, data storage and optimization and cybersecurity. We might leverage AI and how we do things internally and assess what we can and can't improve.

I'd rate the solution nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2304681 - PeerSpot reviewer
Lead Technician at a non-profit with 51-200 employees
Real User
Top 20
Nov 15, 2023
Effectively replicates data from on-premises data centers to the cloud and continuously provides optimal performance
Pros and Cons
  • "All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable."

    What is our primary use case?

    We have Cloud Volumes on top of our RDR instance and SnapMirror from on-prem to that.

    We use AFF to replicate the data from our on-premises data center to the cloud.

    How has it helped my organization?

    The changes to the forms of our databases have been the most valuable aspect. We have a large healthcare information exchange in New York. It has better efficiency and good performance of larger systems. It's really noticeable.  

    It has served to process data, serve our clients, and keep the systems up reasonably well. I'm trying to have data protection with everything incorporated into the systems in the environment.

    It has good scalability and keeps the systems stable, performing, and running well. We have a lot of data. We're continuously testing a lot of data. We're expanding and growing. It makes sure that we can have everything running, keep uptime, and have everything protected and secure. It makes sure the data is relevant rather than being out of sync.

    We leverage many features that NetApp has provided, like FlexPoint, to rapidly build systems. The performance is noticeable.  

    AFF has helped to reduce our operational latency. Latency hasn't been too much of an issue, especially for large, higher-performing systems. We migrate most of our production to AFF. 

    NetApp AFF helped reduce support issues such as performance tuning and troubleshooting combined with Active IQ; those things have made it. We don't have many issues with the AFF systems.

    What is most valuable?

    All of the features are good. With Flash, we have high-performing databases. Having that kind of performance has been valuable.

    Moreover, the simplified infrastructure has become easier to manage. We have a small team, so it's made it less difficult to keep things going. 

    It's very intuitive to work with, and all the seamless tools and applications come together. Our team isn't big, so it's more manageable.

    What needs improvement?

    It's more about protecting data backups because the cache databases we use don't have any native controls like queuing for snapshots and stuff like that. 

    We're working on trying to improve this with Ansible. More Ansible integration is the key right now. We would like to have more automation with Ansible and better ways to protect the data because we have application encryption. We need more leverage and native encryption tools that NetApp provides.

    For how long have I used the solution?

    We have had this solution for three years. 

    What do I think about the stability of the solution?

    It's pretty stable. Our issue is growth. In terms of stability, it's very dependable. 

    What do I think about the scalability of the solution?

    It is scalable. 

    How are customer service and support?

    Generally, the support team is spot on, and helps us out a lot. The issues are few and far between. 

    Generally, if we have issues, they're really specific, like Cloud Volume issues, replication, or tweaking because of our growth and data. 

    How would you rate customer service and support?

    Positive

    What was our ROI?

    There's an incentive to keep the uptime. Having it on high-performing hardware has improved and kept things going. There are fewer issues and we have higher processing.

    What's my experience with pricing, setup cost, and licensing?


    Which other solutions did I evaluate?

    NetApp has been the leading goal standard of technology in terms of storage. There was never an option of exploring any other technologies.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten. 

    We are still going through some challenges because of application encryption. Challenges would be duplication and things like that.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    NetApp AFF
    April 2026
    Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
    892,678 professionals have used our research since 2012.
    reviewer2304711 - PeerSpot reviewer
    IT Manager at a legal firm with 1,001-5,000 employees
    Real User
    Nov 15, 2023
    Its exceptional performance, scalability, and simplified data management make it an ideal choice for organizations looking to optimize their storage solutions
    Pros and Cons
    • "There are two compression technologies available within it, and they are valuable because they allow for significantly higher data storage capacity and the retention of a larger number of snapshots on the system."
    • "To enhance the already excellent administration, one area for potential improvement could be in terms of integration."

    What is our primary use case?

    We adopted it primarily for performance and space-saving benefits.

    How has it helped my organization?

    Since it's an all-flash solution, it significantly enhances performance, and it also offers substantial space savings. 

    Despite having used it for a while, our usage remains somewhat consistent, but we continue to experience cost savings, and we've seen a remarkable performance improvement compared to the days when we were reliant on traditional hard drives like SAS drives. 

    It plays a crucial role in mitigating support issues, especially those related to performance tuning and troubleshooting. One of the notable aspects is how it seamlessly communicates with ActiveIQ, both online and on the website, providing valuable insights into security vulnerabilities and other pertinent information. 

    It has significantly contributed to cost savings. In the past, we would spend around a hundred thousand dollars for a NetApp system, but now our expenses have reduced to sometimes just thirty or forty thousand dollars, depending on our specific needs. 

    Additionally, the physical footprint is much smaller, leading to cost savings in terms of rack space within the data center, as well as reduced power consumption and related expenses.

    What is most valuable?

    There are two compression technologies available within it, and they are valuable because they allow for significantly higher data storage capacity and the retention of a larger number of snapshots on the system. This is crucial because it enables organizations to avoid the need to invest in additional costly storage. 

    Given the high cost of storage, having these compression technologies in place ensures efficient data deduplication and other storage optimization techniques, allowing for the retention of a substantial amount of data on the system.

    What needs improvement?

    To enhance the already excellent administration, one area for potential improvement could be in terms of integration.

    For how long have I used the solution?

    I have been using it for seven years now.

    What do I think about the stability of the solution?

    The stability is impeccable, scoring a perfect ten out of ten.

    What do I think about the scalability of the solution?

    The scalability capabilities deserve a perfect score of ten out of ten.

    How are customer service and support?

    I would rate its support services eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Various other departments within our organization have their own storage solutions, so we had EMC Xtremio and EMC Xtremio in use. Additionally, we've implemented Pure Storage for a separate area of our operations.

    How was the initial setup?

    The initial setup was quite straightforward, and we had an engineer who handled most of it. It was impressively easy and hassle-free.

    What's my experience with pricing, setup cost, and licensing?

    I find the pricing to be reasonable, particularly with the recent inclusion of features like snap locking and ransomware protection within the ONTAP license instead of having them as separate licenses.

    Which other solutions did I evaluate?

    When I first joined the company twenty-three years ago, they evaluated various storage solutions before ultimately selecting NetApp. The key factor that led to this choice was NetApp's snapshot technologies.

    What other advice do I have?

    The system has proven to be incredibly reliable and dependable. For smaller organizations seeking high-performance, straightforward management, and cost-effective solutions, I would recommend considering AFF. I would rate it ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2304765 - PeerSpot reviewer
    Manager, Storage Engineering at a healthcare company with 10,001+ employees
    Real User
    Nov 12, 2023
    Helps to manage tier-one workloads, including home drives, departmental shares, group shares, and application shares
    Pros and Cons
    • "NetApp AFF handles tier-one workloads, including home drives, departmental shares, group shares, and application shares."
    • "The product has size limitations on fax volume. They have increased from 100 to 300, which is still less than other vendors. Or flex groups are not supported."

    What is our primary use case?

    NetApp AFF handles tier-one workloads, including home drives, departmental shares, group shares, and application shares.

    What needs improvement?

    The product has size limitations on fax volume. They have increased from 100 to 300, which is still less than other vendors. Or flex groups are not supported. 

    For how long have I used the solution?

    I have been working with NetApp AFF for five years. 

    What do I think about the stability of the solution?

    The solution is very stable. 

    How are customer service and support?

    The tool offers good support. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We chose NetApp AFF because it has advantages over other file platform vendors. 

    How was the initial setup?

    NetApp AFF's deployment is easy. The tool's representatives were very helpful. 

    What's my experience with pricing, setup cost, and licensing?

    The tool's pricing is neither expensive nor cheap. It is cheaper compared to other platforms. 

    What other advice do I have?

    We had no challenges since we constantly refreshed NetApp AFF technology. 

    We are working with NetApp AFF and Amazon representatives to move our workloads to AWS. 

    We have fewer issues with the product compared to other file platforms. 

    The tool has reduced operational costs by 60-70 percent. 

    I rate it an eight out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Justin Mardis - PeerSpot reviewer
    Infrastructure Manager at a computer software company with 11-50 employees
    Real User
    Nov 12, 2023
    Has good performance and supports multi-tenant and private clouds
    Pros and Cons
    • "The biggest benefit of NetApp AFF is the performance."
    • "The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now."

    What is our primary use case?

    NetApp AFF supports multi-tenant and private clouds.

    How has it helped my organization?

    With our previous spinning disk storage, we did have some "disk busy" problems. Since switching to NetApp AFF, we haven't had any issues. It has simplified the deployment of ONTAP because it's all the same interface. It's also easier to train people on ONTAP because they don't need to learn multiple interfaces. Switching from spinning disk storage to NetApp AFF has significantly reduced our operational latency. 

    What is most valuable?

    The biggest benefit of NetApp AFF is the performance. 

    For how long have I used the solution?

    I have used NetApp AFF for around 10 years.

    What do I think about the stability of the solution?

    NetApp AFF is great. We haven't had any storage outages in 10 to 12 years. 

    How are customer service and support?

    I rate NetApp support eight out of 10. We always get an answer quickly, and they seem to be knowledgeable about the product. The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The setup is pretty simple. You put an IP on the box, log into a web interface, and it basically sets itself up. It requires a bit of customization for your environment, but it prompts you, so it isn't difficult. It takes 10 to 20 minutes.

    What other advice do I have?

    I rate NetApp AFF eight out of 10. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2304795 - PeerSpot reviewer
    Manager at a comms service provider with 10,001+ employees
    Real User
    Nov 5, 2023
    Cost-effective and reliable
    Pros and Cons
    • "The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment."
    • "In terms of improvement, IO performance could use some enhancement."

    What is our primary use case?

    I use NetApp AFF in our cloud service infrastructure to provide data storage and management for our customers. 

    How has it helped my organization?

    NetApp AFF has indeed improved our growing organization by providing stability and efficient IT maintenance. We have also found the product's quality to be excellent. 

    What is most valuable?

    The most valuable feature of NetApp AFF for us is its ability to manage multiple IP spaces for our customers in a shared environment. This is important because we offer VPN services, and this feature helps keep customer data separate and secure while ensuring our services work smoothly over the long term.

    What needs improvement?

    In terms of improvement, IO performance could use some enhancement. Additionally, I would like to see additional security-related features in NetApp AFF, particularly in the realm of ransomware protection.

    For how long have I used the solution?

    I have been working with NetApp AFF for seven years.

    What do I think about the stability of the solution?

    It is highly stable.

    What do I think about the scalability of the solution?

    NetApp AFF is fairly scalable.

    How are customer service and support?

    I would rate the support for NetApp AFF as average. It has been a mixed experience, with some good interactions and others not meeting our expectations.

    Which solution did I use previously and why did I switch?

    We have used different storage solutions like EMC, HP, and others before making the switch to NetApp AFF.

    How was the initial setup?

    The deployment of NetApp AFF was a bit complex, mainly due to the extensive functionality it offers. 

    What other advice do I have?

    NetApp AFF has helped reduce support issues related to performance tuning and troubleshooting. It has helped reduce operational costs and has proven to be cost-effective for our organization compared to other storage equipment from different vendors. It has also helped reduce our operational latency. Overall, I would rate NetApp AFF as a ten out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    System Administrator at Haaretz
    Real User
    Mar 31, 2023
    Reliable with a good FlexClone feature and useful CLI
    Pros and Cons
    • "Storage is very reliable. You don't have to do much maintenance."
    • "You have a limit in terms of how much you can expand storage. It sounds like a lot. However, over the years, as you grow, it may be smaller than you think."

    What is our primary use case?

    The solution is primarily used for various functionality. We separate storage from other companies. 

    What is most valuable?

    I like the FlexClone feature.

    The CLI, the Power Shell, for NetApp is very good. You can do everything from the Command Line.

    Storage is very reliable. You don't have to do much maintenance. 

    It is stable.

    What needs improvement?

    It is very limited in terms of storage. You can grow storage only ten times more. You have a limit in terms of how much you can expand storage. It sounds like a lot. However, over the years, as you grow, it may be smaller than you think. You really need to plan for the future. I'm not sure if this is being fixed or not. 

    The solution is expensive. 

    For how long have I used the solution?

    I've used the solution for eight years.

    What do I think about the stability of the solution?

    The solution is very stable. I'd rate the stability ten out of ten. There are no bugs or glitches, and it doesn't freeze. Once or twice we did have a crash. However, it rarely is disrupted. We were able to recover everything. 

    What do I think about the scalability of the solution?

    The scalability is limited. You need to really plan for what you need. If you have it for a long time, you can run into issues if you need to extend beyond your means. It can be very difficult to expand. 

    Generally, if you size properly, you can buy more shells.

    It is very expensive to grow. 

    We have about 60 people using the solution. 

    How are customer service and support?

    We only opened one serious case with NetApp. Typically, we have another company that troubleshoots for us. They would be the ones that would open a ticket.

    Which solution did I use previously and why did I switch?

    I used to use Dell PowerStore. It is very simple to set up. It's better for medium-sized companies that are pretty straightforward. 

    We previously used HP around 16 or 17 years ago. I cannot recall why we switched to NetApp.

    How was the initial setup?

    The initial setup has a moderate amount of difficulty. Dell PowerSTore is easier to set up. This is not difficult. However, it's not too complex. You just need to do more work in order to properly use the solution.

    I cannot recall what the deployment process was, as it was a long time ago. The last time we did a deployment, it took two weeks. It was a special installation, and we have less storage capacity than expected, which caused issues. We had to install it twice. 

    We only require minimal staff for deployment and maintenance. There isn't too much maintenance as you just configure it how you want and you leave it. Typically, the product is very reliable so it doesn't require attention.

    What about the implementation team?

    We had a company that helped us implement the solution and handle any troubleshooting. 

    What was our ROI?

    We have witnessed an ROI. It is worth the price we pay for it. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive. It is a perpetual license. You do not have to pay for it monthly or yearly. 

    What other advice do I have?

    This is the latest version of the solution.

    I'd rate the solution nine out of ten. It is a very good product. 

    I would advise those who want to use the solution to make sure they have a good budget. If they need to manage many environments, it's a very, very good option. It's great for enterprises. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2026638 - PeerSpot reviewer
    Enterprise Architect at a healthcare company with 10,001+ employees
    Real User
    Dec 6, 2022
    Excellent ONTAP cluster, scale-out, and architecture
    Pros and Cons
    • "We are a large-scale company, and our growth has been pretty significant over the last five or six years. We like the scale, and the way NetApp grows, so that's why we use it. It's mostly for block storage."
    • "The NetApp support could be better."

    What is our primary use case?

    We use the solution mostly for virtual workloads, VMware, databases, and also the VDI infrastructure.

    How has it helped my organization?

    We can provide all the SLA performance-wise and high availability to the business. We are trying to maintain compliance with all business SLAs.

    What is most valuable?

    The ONTAP cluster, the scale-out, and the architecture are great.

    We are a large-scale company, and our growth has been pretty significant over the last five or six years. We like the scale, and the way NetApp grows, so that's why we use it. It's mostly for block storage.

    NetApp data helped to reduce our operational latency to some extent. We've saved maybe 20%.

    We have not been affected by ransomware since using the solution. 

    What needs improvement?

    The NetApp support could be better. NetApp can improve a lot on hardware upgrades and proactive support.

    In the past, AFF has helped optimize our costs. However, not anymore since NetApp has increased its prices. The optimization we had previously is not the case anymore.

    Recently, we have had some support issues that we definitely have some concerns with.

    For how long have I used the solution?

    I've been using the solution for eight to ten years. 

    What do I think about the stability of the solution?

    The stability is good. I'd rate it eight out of ten. 

    What do I think about the scalability of the solution?

    The solution is scalable. We are in a large enterprise, so that fits our requirements. There is about 30 to 35 petabytes of data and a block size of close to 25 to 30 petabytes of data.

    How are customer service and support?

    Technical support could be better and should be more proactive. 

    We've also had some production outages. Due to one upgrade, for example, there was a significant outage.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    I'm also familiar with Dell EMC.

    We've used PowerMax, and we have used StorageGRID. 

    We use AFF as this is the main environment for our corporate environment.

    NetApp has been in the environment for quite some time, so we have built that comfort level with the product. 

    How was the initial setup?

    I was involved with the initial deployment of the solution. The setup was complex on our end. Our internal processes are difficult as we have such an extensive environment. For example, we must go to security and do all the reviews and assessments. It's our internal program. There's nothing on NetApp.

    What about the implementation team?

    We worked directly with a third party on the deployment and with NetApp. Overall, the experience was okay.

    What's my experience with pricing, setup cost, and licensing?

    The pricing has definitely increased significantly as compared to other competitors.

    What other advice do I have?

    I have not used NetApp BlueXP.

    We are looking into FSx ONTAP. We are trying to do the pilot program on FSx ONTAP, and we will probably use that in the cloud in AWS.

    I'd rate the solution eight out of ten. We've only really had some support issues and some issues around performance sometimes. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2026
    Buyer's Guide
    Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.