We were using a NetApp 2240 Filer, which was spinning disk and a mix of SATA and SAS. We were trying to put a production SQL Database load on it and the IOPS were way too immense for it, so we ended up buying this AFF box. It solved all the issues, at the time. We haven't needed it for anything else.
Exec Director - Global IT Infrastructure at a manufacturing company with 1,001-5,000 employees
Solved all issues with running our production SQL Database on spinning disk, saving us significant time and money
Pros and Cons
- "The benefits of being on AFF are the phenomenal speed at which we're able to ingest data and index it, and the IOPS."
What is our primary use case?
How has it helped my organization?
The NetApp 2240 Filer was at our location in Mexico. Because we had so many issues with it, I was down there every other week during that entire summer. I was very relieved when we got this AFF in place and it resolved all of our issues.
It not only saves on travel, but it also saves on any latency issues and administrative overhead. We had more problems with spinning disk than we've ever had with an AFF.
Another advantage is that it helps simplify data management across SAN and NAS environments, on-prem and in the cloud. We have 96 production locations that each have a NetApp Filer of one sort or another. Administration and overhead could be a serious concern given that we have two guys, senior global storage engineers, to monitor those sites. But the fact is that we never have to worry about the sites that we have the AFF in. The ONTAP data management software is a part of that as well, simplifying our operations. Having two guys monitoring 96 sites would never happen without it.
There's no overhead. There is no replacing of disks or rebuilding of arrays. Every time you lose a spinning disk and it's in an array, you end up having to rebuild the array and it slows everything down.
It has cut our personnel costs in half. Along with all the other advantages I've noted, it has saved us a ton. Annually it has probably saved us well over $300,000.
NetApp AFF has definitely reduced troubleshooting and support issues for us.
What is most valuable?
The benefits of being on AFF are the
- phenomenal speed at which we're able to ingest data and index it
- the IOPS.
For how long have I used the solution?
I've been using NetApp AFF (All Flash FAS) for about five years.
Buyer's Guide
NetApp AFF
January 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What do I think about the stability of the solution?
I want to call it a "Ronco." You Set it and forget it. We paid a premium for the AFF units but we never have to worry about them. They just work.
What do I think about the scalability of the solution?
The scalability is phenomenal.
How are customer service and support?
The tech support has been wonderful. We don't use them often, but when we do use them we always get the support we need. And sometimes they contact us with issues that we didn't know exist.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
For storage we used both Dell and EMC. We switched because of the cost and the level of support. NetApp support is far better than anything we ever received from either Dell or EMC.
In terms of the solution’s Cloud Backup Services, back in the day, we were using a disk-to-disk-to-cloud solution for backup. NetApp had actually purchased a company called AltaVault and we used that solution. We were all onboard. Last year, NetApp announced that they were no longer going to support the AltaVault platform. We've since moved away from that but we do still have NetApp in Azure for our SAP implementation, but it's direct in the cloud, not a backup to cloud.
How was the initial setup?
The initial setup was straightforward. It took under an hour to set up.
What's my experience with pricing, setup cost, and licensing?
The only area where the product has room for improvement is the cost.
Which other solutions did I evaluate?
We looked at HPE, and because we were using Dell and EMC and IBM storage prior to moving to NetApp as our global standard, we considered them.
When it comes to support for both file services and block services AFF is the
top. The best.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Sr. Technology Architect at a pharma/biotech company with 10,001+ employees
Its data management software has helped us run operations very quickly, saving us a lot of time
Pros and Cons
- "Regarding features, SnapMirror is one we depend on right now. It helps us provide snapshots to the customers on request. There are many scenarios in which we might take snapshots in various daily use cases. We trigger the snapshots, which gives us a sense of security because we know we have this technology in place if something happens."
- "NetApp should offer more training so everyone can learn about the products. Other vendors have a lot of training options. It would be great if NetApp would highlight how to use the features more so that every admin or person can gain more knowledge about this technology."
What is our primary use case?
We are using AFF for a few clients. It's a specific type of data we use for these arrays, not like a block kind of thing or regular data. A few clients have particular requirements about where we put all the data. We are primarily using FAS, and we have around four or five AFF boxes. We don't deal with AFF regularly.
We're not currently using NetApp Cloud Backup, but we're planning on implementing it. I'm not sure because my architect is the one who manages the end-to-end services for NetApp. He makes all the decisions on the NetApp side whether we use AFF or FAS. AFF is a unified storage box, so we route certain data to AFF.
How has it helped my organization?
AFF has simplified data management across SAN and NAS environments. As admins, we're always trying to reduce the complications on the technology end. We're looking at the product from a single perspective. It's more about how the team engages with it. If one person on a 10-person team isn't comfortable with the features, then that's where we have to improve our understanding and where the vendor can help us. With AFF, we haven't had this issue. The whole team is thrilled to work on the product.
NetApp's ONTAP data management software has also made tasks simpler for us. There's no question about that. It has helped us run operations very quickly, saving us a lot of time. Before ONTAP, we used to spend a long time doing regular operations, but with the latest version of the tool, our day-to-day operations are much quicker and easier.
If you asked me to rate AFF's effect on the flexibility of SAP and Oracle workloads, I would give it a seven out of 10. AFF is what we are using right now, but the team isn't fully utilizing it because our architect team is managing everything. We haven't had enough time to look into that. We were interested in that. It is easier to understand and manage. There isn't a need to dig into that. However, I'm on the backend side of things, and we are still looking for some relevant documents that can help us understand this aspect better.
What is most valuable?
AFF is user-friendly. A person who has no experience with NetApp can handle it comfortably. Regarding features, SnapMirror is one we depend on right now. It helps us provide snapshots to the customers on request. There are many scenarios in which we might take snapshots in various daily use cases. We trigger the snapshots, which gives us a sense of security because we know we have this technology in place if something happens.
What needs improvement?
NetApp should offer more training so everyone can learn about the products. Other vendors have a lot of training options. It would be great if NetApp would highlight how to use the features more so that every admin or person can gain more knowledge about this technology.
For example, my team is unaware of any product unless my architect tells us about it. Then the team starts digging. It would be helpful if they made all the documentation and training readily accessible to everyone on their portal.
For how long have I used the solution?
We've been using NetApp since I joined the company six years back.
What do I think about the stability of the solution?
Stability-wise, AFF is fantastic. We haven't seen many complications, and before there is a possible outage, NetApp reaches out to us and lets us know what's going on.
What do I think about the scalability of the solution?
NetApp products in general are highly scalable. For scalability, I would rate AFF nine out of 10.
How are customer service and support?
NetApp provides excellent support. We get valid and crucial advice from NetApp every time we interact with them weekly or monthly. I would rate their support nine out of 10 because I work with various products from multiple vendors. Compared to other vendors, I feel more comfortable reaching out to the NetApp team.
For example, I tried to reach the NetApp support team for one of the issues over the weekend. My call got disconnected due to a network glitch, and immediately I got an email in my inbox as well as a call back from NetApp on my given number. That's how NetApp reaches its customers.
How would you rate customer service and support?
Positive
How was the initial setup?
I do remote support, so I'm not working on the data center side. We have an on-site team that could better describe the installation and deployment. However, my impression is that deploying AFF is straightforward.
The architect is the main person working with the NetApp products, and he does a deep dive before touching any product. Our team has minimal exposure to NetApp because our work involves a mix of vendors. We have people working on the NetApp side but not regularly. The architect spends a lot of time on NetApp in his day-to-day activities, and he makes the changes. He takes and gives recommendations about which product to use, whereas we provide remote support from a different region altogether. The implementation, changes, configuration, and decision-making are all done from the headquarters.
And once it is implemented, the remote team logs in and does the navigation part. We check the array and identify any problems. If we find anything, we immediately reach out to the architect. He's the one who engages with NetApp and relays information to the remote team. That's how we learn as an organization. We spend time on the products to gain knowledge and experience with vendors.
What was our ROI?
It's hard for me to speak to return on investment. We have a different team responsible for that. I support the technical side. A separate team procures new arrays.
What's my experience with pricing, setup cost, and licensing?
In addition to simplifying the management across a mix of solutions, AFF simplifies the cost. That was one of the main reasons we purchased AFF.
Which other solutions did I evaluate?
We are using two other vendor products as well. One is from Dell EMC, and the other is HP. I say the best competitor would be EMC. We get the same level of support from EMC as NetApp. But it's hard to compare the two. Each vendor has its own way of providing the service. AFF doesn't work the same way the other vendor's product does. They both are unique and work based on their own design. However, the navigation makes a lot of difference for the end-users, like admins.
It depends on if you prefer working with the CLI or the GUI. I'm more comfortable on the CLI in admin roles, but I like the GUI over the CLI if I compare the same thing with the other product. Each product meets the needs of the use case in its own way, but the navigation style is different. Depending on your preference, you might feel more comfortable with NetApp or other products.
What other advice do I have?
I'd rate NetApp AFF nine out of 10. To customers who are considering AFF, I would say they can go for it without hesitation. If it's a choice between AFF, FAS, or something else, customers can choose NetApp AFF without a second thought. We are happy with NetApp. Out of all the solutions we've looked at, AFF is the best fit for our business requirements so far.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
NetApp AFF
January 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Senior Unix Storage Engineer at a consultancy with 1,001-5,000 employees
Video Review
Excellent user experience, the speed enables initiatives to include more databases and reports in the all flash
Pros and Cons
- "NetApp tech support is so good. Their tech support has always been so stable and the people are so good in case of any failure or any good feature that needs to be updated or features that supposedly can help with performance to improve some performance. NetApp support is one of the best that I deal with."
- "I would like to see the ability to include more applications from applications to managed storage. If we can have more applications or more interface in more applications, that would be great."
What is our primary use case?
Our primary usage for All Flash is for the Oracle Database.
How has it helped my organization?
All Flash is improving our organization because we used to have the databases on different tiers and now All Flash is reducing the report time. All of the reports and processing is taking less time, so all the information is ready in the morning for the executives to make decisions.
This solution is also bringing up a new initiative for our company to include more databases or more reports into the All Flash because of the speed of getting the information.
For enterprise apps, we mostly use Oracle. All of the Oracle applications have been improved a lot since we began using All Flash. All of the processing and ETL, for instance, used to take 25 hours, now it is taking three. That improves a lot of parts of the price of applications.
TCO has decreased. After we acquired the AFF 8080, we got a couple of A 700s, and they are cheaper than the 8080.
As the main uses for the all-flash we have is for Oracle. For us to provision a new VM with new databases takes 35 minutes exactly.
What is most valuable?
The most valuable feature for us is the speed of the read of the information. We can get the information as fast as possible.
The user experience we are getting from All Flash is excellent. The performance is great. The administration is exactly the same as all the other storage in NetApp which is great. It is very good, we are so pleased.
What needs improvement?
I would like to see the ability to include more applications from applications to managed storage. If we can have more applications or more interface in more applications, that would be great.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
The stability is even better with version 9 with all the Oracle Databases including OVM, which is a virtualization of the Oracle.
What do I think about the scalability of the solution?
Scalability of the All Flash is the same as the other. We can increase the amount of storage needed as we need it. As we buy them we just add them up with no downtime required. We just go ahead and increase the size, that is it.
How are customer service and technical support?
NetApp tech support is so good. Their tech support has always been so stable and the people are so good in case of any failure or any good feature that needs to be updated or features that supposedly can help with performance to improve some performance. NetApp support is one of the best that I deal with.
What other advice do I have?
I would rate this solution a ten for the huge improvement in performance between All Flash and the hybrid storage to the All Flash with the ONTAP 9. From 8.2 to 8.3 to 9, the performance is almost double. Ten is the best answer I can give.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior System Engineer at Ryan Companies US, Inc.
Good for securing and backing up data with room for improvement to be considered after production is finalized
Pros and Cons
- "If the data is deduplicated, we'll hopefully begin to save space."
- "We don't have it in production yet."
What is our primary use case?
We're still in the process of the migration, so we're hoping that it will help with business and serving customers. We're hoping that it will be faster. We had previous file limitations with our old technology. We're hoping to better utilize the NetApp arrays to serve our expanding and growing business.
How has it helped my organization?
If the data is deduplicated, we'll hopefully begin to save space. We're also hoping it will allow our business clients to access their data faster, and we'll be able to read and write it faster as well using all-flash technology.
What is most valuable?
The C400 flash arrays have been very valuable so far.
We'll use it to secure data, back up that data, and replicate it to other data centers. We'll leverage it to take a holistic approach to data replication, backup, and accessibility.
We're assuming accessing and writing files will be a lot snappier with opening files will be faster. That's what we're looking at. We're hoping for a lot of speed.
What needs improvement?
We don't have it in production yet. We don't have areas for improvement right now. Once we put it into production and get client feedback, we'll have more visibility.
Which solution did I use previously and why did I switch?
We did use a different solution. We made the change based on the price point and being able to open more files.
Which other solutions did I evaluate?
We looked into Dell and another big player in the space. We chose this solution based on the price point and the all-flash technology.
What other advice do I have?
I'd rate the solution seven out of ten. We just got it. We're expecting it will be faster and that we'll see some good compression and deep replication on our data.
The evolving cybersecurity landscape and proliferation of AI influenced our technology decisions. It's a factor in every decision that we make. The security is very important. I know other vendors provide similar types of types of security, and data tech and data security as well.
We're using it all just for NAS right now. We possibly might use it
for SAN in the future and then maybe archiving.
We're very new to AI and it will be a consideration in the future. Cybersecurity for sure will also be a priority and data optimization is the most important.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 6, 2024
Flag as inappropriateDirector of the Projects Department at ALPIX
Significantly increases performance for our customers, and simplifies storage management
Pros and Cons
- "The most valuable features are the performance and the storage efficiency, due to the compression and deduplication... The efficiency is very important because we can buy fewer disks for more data."
- "Another issue is that for smaller customers, NetApp doesn't have enough disk sizes. You begin with a 980-gigabyte disk and the next size is 3.8 terabytes. There aren't any disk sizes in between. Competitors have more choices in disk sizes."
What is our primary use case?
It's used for SAN environments and a lot of VMware utilization.
How has it helped my organization?
For our customers, the main benefit is the performance they get with NetApp AFF. We have a lot of feedback from customers about how their applications work faster and that they are very happy with it.
We deploy it a lot for VMware environments and, with VMware, we have nearly all the client's applications. We can have 500 or 1,000 virtual machines on the AFF. Sometimes they tell us that a compute application that, with earlier generations of storage solutions, took hours or days, takes much less time with AFF. For some customers, it takes three or four or five times less, with the new AFF.
Using NetApp AFF has also helped to reduce support issues. It's very stable and we don't have a lot of issues with it. I can talk a lot about this aspect because sometimes we provide support for NetApp. We have certification for level-one and level-two NetApp support. We only escalate the L3 support to NetApp. It's a very good technology with very few bugs.
In addition, the ONTAP data management software has simplified our clients' operations. NetApp is simple to manage. You can grow and reduce the capacity, and you can create a backup copy through replication with SnapMirror and SnapVault. There are a lot of features in NetApp and they are simple to implement.
What is most valuable?
The most valuable features are
- performance
- storage efficiency, due to the compression and deduplication.
We use StorageGrid in two ways. The first usage is stand-alone to provide S3 object storage. And the second use case is to use FabricPool, the NetApp technology that moves a snapshot from the AFF to AWS. It's a very good solution because AFF is SSD technology, meaning the storage is expensive. It's very helpful to have the ability to move cold data, like a snapshot, out of the SSD.
What needs improvement?
We have an S3 protocol with the AFF, but there are a lot of limitations. The new ONTAP version has S3, but we can only do a very small volume.
Another issue is that for smaller customers, NetApp doesn't have enough disk sizes. You begin with a 980-gigabyte disk and the next size is 3.8 terabytes. There aren't any disk sizes in between. Competitors have more choices in disk sizes.
For how long have I used the solution?
I have been using NetApp AFF since the beginning. I have worked with NetApp for more than 10 years.
We are a distributor, so we install a lot of storage for many customers. I have worked with all the models, including the AFF C190 and C220, the FAS8020 and 8040, the AFF A300, the AFF 700, and the biggest was an AFF A900.
What do I think about the stability of the solution?
The stability is very nice. I've worked with NetApp for a long time and the stability has been excellent.
What do I think about the scalability of the solution?
We can very easily add volume with new disks and we can add more compute with more controllers. And we can refresh and upgrade hardware very easily. We do that very often and customers are very happy with this aspect.
How are customer service and support?
NetApp support is very good if you have a very serious disaster, such as a service interruption. You can ask for help from L1, L2, or L3 and get someone connected with you. But when you have a less important issue, such as a bug or a feature not working as you want, but you don't have a service interruption, the support is very slow.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial deployment of NetApp AFF is easy. We can deploy it in a very small amount of time. The NetApp is pre-configured so you just have to run the setup, with some workloads that are already ready. In a few hours you can have production running on it. And for customers, it's very easy to learn how to use it.
The implementation strategy for each environment is always a little different, but the main architecture is very similar. We always do a workshop with the customer, at the start of a project, and we design it for their specific requirements, but overall, the architecture is always similar.
We have a specific service for the maintenance of NetApp, and that team has six people, but they maintain all our NetApp installations, not only AFF.
What was our ROI?
Our clients see return on their investment in AFF, due to the stability and efficiency. The efficiency is very important because we can buy fewer disks for more data.
What's my experience with pricing, setup cost, and licensing?
The list price of AFF is too expensive. But we have a good connection with NetApp and we can get a very big rebate and that makes the price similar to the competitors' pricing. But I would tell NetApp that they need to be careful with the pricing of the new NVMe disks. They are way too expensive.
Which other solutions did I evaluate?
We use AFF a lot in MetroCluster architecture, with synchronous replication between two data centers. In this scenario NetApp has some very hard requirements, like a specific switch that is mandatory. Its competitors don't have all these requirements. So sometimes it's very difficult to win projects as a result.
But on the positive side, NetApp is very performant, very stable, and easy to manage. And when it comes to support for both file services and block services, NetApp is definitely better. We tried some of the competitors' solutions and with them it's not so easy. The NAS protocol is very good in NetApp.
What other advice do I have?
Try it. It's a good solution. In a MetroCluster environment, I think it's the best solution on the market today, with flash technology. You can have flash and synchronous write between two data centers.
A lot of customers use NetApp with NAS and SAN. It's not a key point, but it's a good feature.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Distributor
Senior Systems Reliability Engineer at a recreational facilities/services company with 10,001+ employees
Allows us to tier off older data at a cheaper cost
Pros and Cons
- "It's helping us achieve our budget constraints while allowing us to work in other areas."
- "We had a lot of issues with two-factor authentication using, for example, Okta."
What is our primary use case?
NetApp allows us to provide resiliency in operations. We had some data center outages before, however, our operations under this service offering were untouched, unscathed. Due to that, we're deploying more of the product in our infrastructure.
How has it helped my organization?
We had many issues with our current NAS offering with the competitor's product. With some enhancements to the Apple stack, we're able to provide a better service. It also allows us to tier off older data at a cheaper cost.
What is most valuable?
We use StorageGRID, which is now our go-to archive platform. We're able to use that tool to archive a lot of other third-party arrays from Dell EMC and Data Domain, and specifically with the PowerScale platform, we're able to archive using their native tiering tools to the NetApp platform.
We're keeping our data archive for more than seven years. We needed a cost solution that was better than AWS. We looked at different vendor offerings, including ECS and VAST, and we chose StorageGRID over them.
The evolving cybersecurity landscape and proliferation of AI influenced our technology decisions. We wanted something that would integrate with some type of malware protection. And we did a POC on Cloud Insights, and then, used the BlueX Blue classification tool to identify the data, figure out who owns the data, and to provide some governance around our data. It's a really good product.
Once we automate the provisioning process through our cloud portal, we're going to be presenting this as a better offering to our customers. Right now, it's behind the scenes. It's word-of-mouth. We still have a ton of studios and tons of other segments wanting to get on board with our tools.
What needs improvement?
We had some issues with some of the product's POCs; however, once the bugs are all ironed out, everything is golden. We had a lot of issues with two-factor authentication using, for example, Okta.
Which other solutions did I evaluate?
We looked at a few other solutions, including Pure Storage and Dell EMC.
We chose this solution based on integration with automation tools such as Ansible and the native tools of fabric cooling, and native tiering within the product.
Our next goals would be to add some type of QoS to the platform and also be able to integrate with other cloud providers as we migrate stuff back from the cloud.
What other advice do I have?
I'd rate the solution nine out of ten. It's really, really good.
While our main driver is innovation, upper leadership's concern is always cost. We're always pushed towards cost. We found a good solution with this product.
Our upcoming investments will be prioritized around data storage and optimization, cybersecurity, and AI. We're doing all three at the same time. We'll have to get the go-ahead from upper managers to pursue AI initiatives. At the same time, we're getting a big push from global security to do malware intrusion protection.
We want a way to dedupe and replicate our data. We were using filers using SnapMirror, and now we're taking our snapshots across data center support on StorageGRID.
It's helping us achieve our budget constraints while allowing us to work in other areas.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 6, 2024
Flag as inappropriateManager at Pramerica
Reliable, fast, easy to manage and enables us to scale up and create servers a lot faster
Pros and Cons
- "AFF has improved my organization because we now have better performance. We can scale up and we can create servers a lot faster now. With the storage that we had, it used to take a lot longer, but now we can provide the business what they need a lot faster."
- "In terms of what needs improvement, I would like to see more consistency with the UI. It seems to change every few versions. The menus can be in a completely different place."
What is our primary use case?
Our primary use case for this solution is for production storage.
We don't use ONTAP for artificial intelligence or machine learning applications.
We're not replicating to the cloud yet. We're replicating from on-prem to on-prem, but replicating to the cloud is probably our next step in our data center evolution.
How has it helped my organization?
ONTAP has improved my organization because we now have better performance. We can scale up and we can create servers a lot faster now. With the storage that we had, it used to take a lot longer, but now we can provide the business what they need a lot faster.
It simplifies IT operations by unifying data services across SAN and NAS environments. We use our own type of SAN and NAS for CIFS and also for virtual servers. It's pretty basic. I didn't realize how simple it was to create storage and manage storage until I started using NetApp ONTAP. We use it daily.
Response time has improved. IOPS reading between reading and the storage and getting it to the end-users is a hundred times faster than what it used to be. When we migrated from 7-Mode to cluster mode and went to an all-flash system, the speed and performance were amazing. The business commented on that which was good for us.
Datacenter costs have definitely been reduced with the compression that we get with all-flash. We're getting 20 to one so it's definitely a huge saving.
It has enabled us to stop worrying about storage as a limiting factor. We can thin provision data now and we can over-provision compared to the actual physical hardware that we have. We have a lot of flexibility compared to what we had before.
What is most valuable?
The data protection and data management are very user-friendly. We use a software-based, disk-encryption and it comes with ONTAP and it's just very easy to implement and very easy to manage. In fact, you don't even have to manage it once it's working.
What needs improvement?
In terms of what needs improvement, I would like to see more consistency with the UI. It seems to change every few versions. The menus can be in a completely different place.
It's just a small learning curve. The menus are all the same, just in different places. You've got to get used to it. One of the features, which I thought was strange that was missing was when you snapvault from one cluster to another, the option to mirror that second cluster is not available unless you use it for the CLI. So you can't use it for the user interface. You have to go to the CLI. I thought that's a bit strange. To make it better it should be available as an option through the UI.
What do I think about the stability of the solution?
We have never had a single fault in the 10 years we've been using it. Nothing bad happens, it's an unbelievable system. Really reliable.
What do I think about the scalability of the solution?
If we want to expand, the option is there for us to do that. It's not a requirement at the minute, but I know that we want to do it. It should be really easy to do, just add another cluster and then just configure it. We know it's available to us. We know how easy it is to configure, so that's a great option that we have there if we need it.
How are customer service and technical support?
We don't go through NetApp directly. We go through a vendor. They've been great. Obviously they're certified, they know what they're doing. They have had to escalate sometimes to NetApp themselves if they didn't know the answer. We've never had a problem that we couldn't resolve.
How was the initial setup?
The initial setup was straightforward. We use a metric cluster in NetApp, so getting that set up initially is very complex. Once it's working, it's very simple to manage. But a reseller helped us install that. I don't think it could be any more straightforward. It's a necessary complexity.
What about the implementation team?
We used a reseller for the implementation. We're in an ongoing relationship with them. They support us 24/7 if we need. It's going really well. We never had any problems, so it's nothing to really complain about really. I've been working with them for about five years, but the company's been working with them for about 10 years.
What was our ROI?
We have not seen ROI.
Which other solutions did I evaluate?
We evaluated solutions like Dell EMC and HP. I think from the reputation that NetApp has, that was definitely the choice for us.
What other advice do I have?
The advice I would give to anybody considering this solution is that it's expensive but it's worth it. It's worth it because of its reliability. When you're working on infrastructure reliability and uptime are the most important things. You have to provide a service to the business and make sure it's up all the time. So if you can have a system that does that, and I know that other products have their own problems, I know that I have got friends that use HP or use Dell and they have problems. Maybe it's because of the way they've configured it. With NetApp, we've never had any issue, never had an outage. If you're looking at reliability, you're going to pay a little bit extra, but that depends on your reseller. NetApp is definitely the way to go.
I would rate it a ten out of ten because I've got no reason not to. It doesn't break. It's reliable. It's fast. It's easy to manage. It's scalable and we've never had any problems that we can't fix. The worst thing we can ever have is really the disc fails and then within three hours, we get a brand new one. We just plug and play where we go with no outage, no downtime, and that's probably the main thing for us is having 100% uptime and we've never not had 100% uptime.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Operations Manager at Idaho State Insurance Fund
Because of the cloning and snapshots that we do, we are getting a high data efficiency ratio out of our production array
Pros and Cons
- "Batch times went from approximately seven hours down to about two and a half. Functionality during the day, such as taking or removing snapshots and cloning instances, is higher than it has ever been."
- "Setting up storage for an application (storage provisioning) is quick and easy. Maybe a quarter of the time is now spent getting the application up and running, or even less."
- "The initial setup was very straightforward. It was intuitive to set up storage volumes and get the networking functioning. Their engineer was very helpful. We got the current array on our production site the very same day it was shipped in. We had it up on the network and started to put some storage on it."
- "I just got through the session where it looks like they are going to support Oracle running on Linux with SnapCenter. That is one of the main things that we are hoping to get integrated."
What is our primary use case?
NetApp is our primary storage device for our line of business. We use NetApp as our primary storage device and also for our DR.
We are a workers' comp insurance company that has been in business for a 120 years.
How has it helped my organization?
It has helped us improve the performance for our enterprise applications, data analytics and VMs across the board. We recently upgraded from a FAS3250 platform to the AFF A300 all-flash array. Batch times went from approximately seven hours down to about two and a half. Functionality during the day, such as taking or removing snapshots and cloning instances, is higher than it has ever been.
We are employing the native encryption on disk along with NVMe. Therefore, it is a more secure solution. Our user experience and performance have been remarkably better as well.
A lot of application administrators have a lot more time. We have been able to do some things that we were unable to do before, so it has helped streamline our business a lot.
What is most valuable?
We enjoy the native built-in replication and the snapshot functionality (to take snapshots).
What needs improvement?
I just got through the session where it looks like they are going to support Oracle running on Linux with SnapCenter. That is one of the main things that we are hoping to get integrated.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
NetApp has always been a stable platform with very few problems at all.
What do I think about the scalability of the solution?
It is very scalable. Because of the cloning and snapshots that we do, we are getting a data efficiency ratio out of our production array of about 32:1, which is a high ratio. So, we took quite a bit of data and shrunk it down in size, letting it scale out better.
We are going to be adding another shelf to it, but storage to the NetApp application has always been easy to do. We usually do it ourselves without getting a third-party contractor involved.
How are customer service and technical support?
NetApp's support has always been top-notch. I haven't met anyone in the NetApp institution who hasn't been a remarkably intelligent, easy-going person to work with. It is amazing. Everyone from their support crews to their sales engineers are good. We have a good relationship with them.
Which solution did I use previously and why did I switch?
A big guiding point for upgrading hardware of any type now is to look at the support costs. If support costs get high enough, it financially doesn't make any sense to not upgrade.
Usually once a new technology matures enough, you can look at TCO and decide to make the decision to move ahead. So, we invested in this solution because of costs and the technology improved to the point where we knew it would be stable.
How was the initial setup?
The initial setup was very straightforward. It was intuitive to set up storage volumes and get the networking functioning. Their engineer was very helpful. We got the current array on our production site the very same day it was shipped in. We had it up on the network and started to put some storage on it.
What about the implementation team?
We used a NetApp professional services for this deployment. It worked out really well. We had involvement of several different support engineers to help with all aspects of the rollout.
What was our ROI?
The total cost of ownership has decreased a great deal. As far as percentages, it's hard to gauge, but we did have quite a few personnel staying up, making sure batches ran well every night. Now, batches are being done by 8:00 in the evening, so we don't have to do that anymore. When you start adding the employee hours that we have for people working in the off-hours, and it is not an issue anymore, I suspect TCO might have gone down 25 percent.
Setting up storage for an application (storage provisioning) is quick and easy. Maybe a quarter of the time is now spent getting the application up and running, or even less.
Which other solutions did I evaluate?
We also talked to Tegile and HPE, but nobody else offered up the functionality or snapshots. It was a no-brainer.
What other advice do I have?
We have been an NetApp customer for about ten years and have enjoyed the relationship a lot.
The important thing for anybody to check out is the snapshot functionality of NetApp, and how well it works to provision for backup. It also provisions test environments with it. There are so many advantages to the way they do snapshots compared to other companies, and they have all these wondrous tool sets to leverage the snapshot functionality. Anybody who is looking into a storage solution needs to look at all of the attributes to the NetApp platform.
Connecting it to public cloud is our next project. We are looking at DR using NetApp cloud services, so that will probably be coming up first quarter of next year.
We are looking at a new series arrays for our building video security storage as well, and there is no doubt that we will be going with NetApp. NetApp just does a solid job, and their support is top-notch.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
Popular Comparisons
Dell PowerStore
Pure Storage FlashArray
Dell Unity XT
IBM FlashSystem
HPE Nimble Storage
HPE Primera
HPE 3PAR StoreServ
Pure Storage FlashBlade
Dell PowerMax NVMe
VAST Data
Huawei OceanStor Dorado
Hitachi Virtual Storage Platform
HPE Alletra Storage
Lenovo ThinkSystem DM Series
Lenovo ThinkSystem DE Series
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Comparison - NetApp AFF 8020 vs. HP 3PAR Storeserv 8200 2N FLD Int Base
- Pure Storage or NetApp for VDI?
- How do NetApp All Flash FAS and Pure Storage compare? Let the community know what you think.
- Dell EMC Unity vs NetApp All Flash FAS, which do you recommend?
- What is the Biggest Difference Between Dell EMC Unity and NetApp AFF?
- Does NetApp offers Capacity NVMs All-Flash Storage Arrays?
- Has anyone tried Dell EMC PowerStore? What do you think of it and how was migration?
- Dell EMC XtremIO Flash Storage OR Hitachi Virtual Storage F Series
- Pure Storage or NetApp for VDI?
- When evaluating Enterprise Flash Array Storage, what aspect do you think is the most important to look for?