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Consultor and Co-founder at a tech services company with 51-200 employees
Reseller
Dec 8, 2020
A great product with good support, stability, and features such as cloning and snapshots
Pros and Cons
  • "The cloning and snapshot features are the most valuable. With snapshot backup, we can clone a big database in minutes. We take a lot of snapshots for clients in different environments."
  • "The admin tools and the integration with other products and clouds can be improved. It should also be easier to identify and troubleshoot problems in this solution. It takes a long time, and it should be improved."

What is our primary use case?

We use it for different machines, Oracle Database, super server database, and a few BDI projects.

What is most valuable?

The cloning and snapshot features are the most valuable. With snapshot backup, we can clone a big database in minutes. We take a lot of snapshots for clients in different environments.

What needs improvement?

The admin tools and the integration with other products and clouds can be improved. 

It should also be easier to identify and troubleshoot problems in this solution. It takes a long time, and it should be improved.

For how long have I used the solution?

I have been using this solution since 2012.

Buyer's Guide
NetApp AFF
January 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,954 professionals have used our research since 2012.

What do I think about the stability of the solution?

Its stability is very good.

What do I think about the scalability of the solution?

It is scalable. There is scalability for processing. We have small and large organizations as clients.

How are customer service and support?

Their technical support is very good, and the documentation is also complete and useful for us.

Which solution did I use previously and why did I switch?

Our clients were using other solutions, such as Hitachi, and they switched because of its scalability, functionality, and support.

How was the initial setup?

The cloud setup is easier to implement. The on-premises setup is a little more complex.

We deployed it a few weeks ago. It took one to two weeks for planning and two weeks for final implementation, but it can take longer if there is any kind of migration or change of product.

What about the implementation team?

We deployed it ourselves. We worked for NetApp from 2012 to 2015. We did a lot of implementations in Chile, Argentina, Columbia, and Peru. It is very familiar to us.

What's my experience with pricing, setup cost, and licensing?

All features are included in the license, whereas with an EMC solution, you have to pay separately for extra terabytes. 

Which other solutions did I evaluate?

We evaluated HP and EMC. The main differences were the support, functionality, and cost of NetApp. 

What other advice do I have?

Last year, NetApp started to move away from Chile and the Latin American region. They are not selling the solutions directly. They have an agreement with Lenovo to sell NetApp products worldwide with the Lenovo brand.

I would advise others to take the help of a good implementor and get proper certifications. It is also very important to understand what do you want from the solution.

I would rate NetApp AFF a ten out of ten. It is a great product with great support.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1440240 - PeerSpot reviewer
Consulting Manager at a tech services company with 1,001-5,000 employees
Real User
Nov 5, 2020
A robust scale-out platform for building a virtualized environment
Pros and Cons
  • "The initial setup is very simple."
  • "Their backup software could be improved."

What is our primary use case?

We primarily use it for storage for VMs and backup units.

We use this solution on a daily basis. In Sweden, typically small to medium-sized companies use this solution.

What is most valuable?

MetroCluster functions, SnapMirror functionality, and ease-of-use are the most valuable functions for us.

What needs improvement?

Their backup software could be improved.

In the next release, I would like to see a complete S3 protocol. Also better compatibility and integration with VM-ware.

For how long have I used the solution?

I have been using AFF since its release.

What do I think about the scalability of the solution?

Nowadays, AFF is very scalable — ever since they implemented the ClusterMode. I think it's very easy to scale, both up and out. It's also very stable.

How are customer service and technical support?

They provide different types of support. When an accident happens that impacts your business, they respond very fast and give very good help. Sometimes, when you have problems with their software, it can take a long time — that should be improved. Overall, their top functions, operating systems, the storage controller, they are very strongly enforced.

How was the initial setup?

The initial setup is very simple. How much time it takes depends on the size and what the initial setup should be. It can be a long process.

What about the implementation team?

We do everything from the initial setup, to the integration with system backups, the whole chain, including the hardware, the software, the daily work, as well as the daily administration as well.

What's my experience with pricing, setup cost, and licensing?

It depends on how you look at things, but they are in a higher price range.

They have different license models. You can get a license model where everything is included, but you can also purchase more licensing and buy what you need. It really depends on what you buy.

What other advice do I have?

I would absolutely recommend this solution to other companies.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
NetApp AFF
January 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,954 professionals have used our research since 2012.
it_user527175 - PeerSpot reviewer
Unix Engineer at a healthcare company with 5,001-10,000 employees
Real User
Nov 24, 2019
We wouldn't be able to do what we do without thin provisioning
Pros and Cons
  • "Things that have been really useful, of course, are the clustering features and being able to stay online during failovers and code upgrades; and just being able to seamlessly do all sorts of movement of data without having to disrupt end-users' ability to get to those files. And we can take advantage of new shelves, new hardware, upgrade in place. It's kind of magic when it comes to doing those sorts of things."
  • "One of the areas that the product can improve is definitely in the user interface. We don't use it for SAN, but we've looked at using it for SAN and the SAN workflows are really problematic for my admins, and they just don't like doing SAN provisioning on that app. That really needs to change if we're going to adopt it and actually consider it to be a strong competitor versus some of the other options out there."

What is our primary use case?

Our primary use case for AFF is to host our internal file shares for all of our company's "F" drives, which is what we call them. All of our CIFS and NFS are hosted on our AFF system right now.

How has it helped my organization?

We've been using AFF for file shares for about 14 years now. So it's hard for me to remember how things were before we had it. For the Windows drives, they switched over before I started with the company, so it's hard for me to remember before that. But for the NFS, I do remember that things were going down all the time and clusters had to be managed like they were very fragile children ready to fall over and break. All of that disappeared the moment we moved to ONTAP. Later on, when we got into the AFF realm, all of a sudden performance problems just vanished because everything was on flash at that point. 

Since we've been growing up with AFF, through the 7-Mode to Cluster Mode transition, and the AFF transition, it feels like a very organic growth that has been keeping up with our needs. So it's not like a change. It's been more, "Hey, this is moving in the direction we need to move." And it's always there for us, or close to being always there for us.

One of the ways that we leverage data now, that we wouldn't have been able to do before — and we're talking simple file shares. One of the things we couldn't do before AFF was really search those things in a reasonable timeframe. We had all this unstructured data out there. We had all these things to search for and see: Do we already have this? Do we have things sitting out there that we should have or that we shouldn't have? And we can do those searches in a reasonable timeframe now, whereas before, it was just so long that it wasn't even worth bothering.

AFF thin provisioning allows us to survive. Every volume we have is over-provisioned and we use thin provisioning for everything. Things need to see they have a lot of space, sometimes, to function well, from the file servers to VMware shares to our database applications spitting stuff out to NFS. They need to see that they have space even if they're not going to use it. Especially with AFF, because there's a lot of deduplication and compression behind the scenes, that saves us a lot of space and lets us "lie" to our consumers and say, "Hey, you've got all this space. Trust us. It's all there for you." We don't have to actually buy it until later, and that makes it function at all. We wouldn't even be able to do what we do without thin provisioning.

AFF has definitely improved our response time. I don't have data for you — nothing that would be a good quote — but I do know that before AFF, we had complaints about response time on our file shares. After AFF, we don't. So it's mostly anecdotal, but it's pretty clear that going all-flash made a big difference in our organization.

AFF has probably reduced our data center costs. It's been so long since we considered anything other than it, so it's hard to say. I do know that doing some of the things that we do, without AFF, would certainly cost more because we'd have to buy more storage, to pull them off. So with AFF dedupe and compression, and the fact that it works so well on our files, I think it has saved us some money probably, at least ten to 20 percent versus just other solutions, if not way more.

What is most valuable?

The most valuable feature on AFF, for me as a user, is one of the most basic NetApp features, which just:

A user comes to you and says, "I need more space." 

"Okay, here, you have more space." 

I don't have to move things around. I don't have to deal with other systems. It's just so nice. 

Other things that have been really useful, of course, are the clustering features and being able to stay online during failovers and code upgrades; and just being able to seamlessly do all sorts of movement of data without having to disrupt end-users' ability to get to those files. And we can take advantage of new shelves, new hardware, upgrade in place. It's kind of magic when it comes to doing those sorts of things.

The simplicity of AFF with regards to data management and data protection — I actually split those two up. It's really easy to protect your data with AFF. You can set up SnapMirror in a matter of seconds and have all your data just shoot over to another data center super quickly.

What needs improvement?

But I find some issues with other administrators on my team when it comes to management of the data because they have to either learn a CLI, which some of them really don't like to do — to really get into managing how volumes should be moved or to edit permissions and stuff like that. Or they go into a user interface, which is fine, it's web-based, but it's not the most intuitive interface as far as finding the things you need to do, especially when they get complicated. Some things just hide in there and you have to click a few levels deep before you can actually do what you need to do. 

I think they're working on improving that with like the latest versions of ONTAP. So we're kind of excited to see where that's going to go. But we haven't really tried that out yet to see.

One of the areas that the product can improve is definitely in the user interface. We don't use it for SAN, but we've looked at using it for SAN and the SAN workflows are really problematic for my admins, and they just don't like doing SAN provisioning on that app. That really needs to change if we're going to adopt it and actually consider it to be a strong competitor versus some of the other options out there. 

As far as other areas, they're doing really great in the API realm. They're doing really great in the availability realm. They just announced the all-SAN product, so maybe we'll look at that for SAN.

But a lot of the improvements that I'd like to see around AFF go with the ancillary support side of things, like the support website. They're in the middle of rolling this out right now, so it's hard to criticize because next month they're going to have new stuff for me to look at. But tracking bugs on there and staying in touch with support and those sorts of things need a little bit of cleanup and improvement. Getting to your downloads and your support articles, that's always a challenge with any vendor. 

I would like to see ONTAP improve their interfaces; like I said, the web one, but also the CLI. That could be a much more powerful interface for users to do a lot of scripting right in the CLI without needing third-party tools, without necessarily needing Ansible or any of those configuration management options. If they pumped up the CLI by default, users could see that NetApp has got us covered all right here in one interface. 

That said, they're doing a lot of work on integrations with other tools like Ansible and I think that might be an okay way to go. We're just not really there yet.

For how long have I used the solution?

We've been using AFF for file shares for about 14 years now.

What do I think about the stability of the solution?

The stability of AFF has actually been great. This is one of the areas where it has improved over time. During the Cluster Mode transition, there were some rocky periods here and there. Nothing serious, but you'd do a code upgrade and: "Oh, this node is being a little cranky." As they've moved to their newer, more frequent, deployment model of every six months, and focused more on delivering a focused release during that six months — instead of throwing in a bunch of features and some of them causing instability — the stability of upgrades and staying up has just improved dramatically. It's to the point where I'm actually taking new releases within a month of them coming out, whereas on other platforms that we have, we're scared to go within three months of them coming out.

What do I think about the scalability of the solution?

Scalability on AFF is an interesting thing. We use CIFS and that doesn't scale well as a protocol. AFF does its darndest to get us up there. We've found that once we got into the right lineup of array, like the AFF A700 series, or thereabouts, that was when we had what we needed for our workloads at our site. But I would say that the mid-range stuff was not really doing it for us, and our partners were hesitant to push us to the enterprise tier when they should have. So for a while, we thought NetApp just couldn't do it, but it was really just that our partners were scared of sticker-shock with us. Right now we've been finding AFF for CIFS is doing everything we need. If we start leveraging it for SAN I could have something to say on that, but we don't.

What other advice do I have?

Don't be scared. They're a great partner. They've got a lot of options for you. They've got a lot of tools for you. Just don't be scared to look for them. You might need to do a little bit of digging; you might need to learn how the CLI works. But once you do, it's an extremely powerful thing and you can do a lot of stuff with it. It is amazing how much easier it is to manage things like file shares with a NetApp versus a traditional Windows system. It is life-changing if you are an admin who has to do it the old-fashioned way and then you come over here and see the new way. It frees you up from most of that so you can focus on doing all the other work with the boring tools that don't work as well. NetApp is just taking care of its stuff. So spend the time, learn the CLI, learn the interfaces, learn where the tools are. Don't be afraid to ask for support. They're going to stand with you. They're going to be giving you a product that you can build on top of.

And come out to NetApp Insight because it's a good conference and they got lots of stuff [for you] to learn here.

NetApp certainly has options to unify data services across NAS and local and the cloud. But we are not taking advantage of them currently.

I'm going to give it a nine out of ten. Obviously you've heard my story. It's meeting all our needs everywhere, but the one last piece that's missing for me is some of those interface things and some of the SAN challenges for us that would let us use it as a true hybrid platform in our infrastructure. Because right now, we see it as CIFS-only and NAS-only. I would really like to see the dream of true hybrid storage on this platform come home to roost for us. We're kind of a special snowflake in that area. The things we want to do all on one array, you're not meant to. But if we ever got there, it would be a ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223421 - PeerSpot reviewer
Senior Data Center Architect at a financial services firm with 1,001-5,000 employees
Real User
Nov 23, 2019
Efficient, easy to use, reduces latency and has improved application response time
Pros and Cons
  • "The ease of use, the SnapMirror capabilities, the cloning, and the efficiencies are all good features."
  • "There are little things that need improvement. For example, if you are setting up a SnapMirror through the GUI, you are forced to change the destination name of the volume, and we like to keep the volume names the same."

What is our primary use case?

The primary use case of this solution is for our production storage array.

How has it helped my organization?

We have not used this solution for artificial intelligence or machine learning applications as of yet. This product has reduced our total latency from a spinning disc going into flash discs. We rarely see any latency and if we do it is not the discs, it's the network. The overall latency right now is about two milliseconds or less.

AFF hasn't enabled us to relocate resources, or employees that we were previously using for storage operations.

It has improved application response time. With latency, we had applications that had thirty to forty milliseconds latency, now they have dropped to approximately one to three, a maximum of five milliseconds. It's a huge improvement.

We use both technologies and we have simplified it. We are trying to shift away from the SAN because it is not as easy to failover to an opposite data center.

We are trying to switch over to have everything one hundred percent NFS. Once the switch to NFS is complete our cutover time will be one hour versus six.

What is most valuable?

The most valuable features are the FlexClone and SnapMirror. The ease of use, the SnapMirror capabilities, the cloning, and the efficiencies are all good features.

The simplicity of this solution around data protection and data management is extremely easy.

With Data protection there is nothing easier than setting up SnapMirror and getting it across and protecting our data. Currently, we have a five minute RPO, so every five minutes we're snapping across the other side without any issues.

This solution simplifies IT operations by unifying data services across SAN and NAS environments.

What needs improvement?

There are little things that need improvement. For example, if you are setting up a SnapMirror through the GUI, you are forced to change the destination name of the volume, and we like to keep the volume names the same.

When you have SVM VR and you have multiple aggregates that you're writing the data to on the source array, and it does its SVM DR, it will put it on whatever aggregate it wants, instead of keeping it synced to stay on both sides.

This solution doesn't help leverage the data in ways that I didn't think were possible before.

We are not using it any differently than we were using it from many years ago. We were getting the benefits. What we are seeing right now is the speed, lower latency, and performance, all of the great things that we haven't had in years.

This solution hasn't freed us from worrying about usage, we are already reaching the eighty percent mark, so we are worried about usage, which is why we are looking toward the cloud to move to fabric pools with cloud volumes to tier off our snapshots into the cloud.

I wish that being forced to change the volume name would change or not exist, then I wouldn't have to go to the command line to do it at all.

What do I think about the stability of the solution?

This solution is stable, it's the best. I can't complain.

We move large amounts of data from one data center to another every day without any interruptions. In terms of IT operations, it has cut our ticket count down significantly, approximately a seventy percent reduction in tickets submitted to us.

What do I think about the scalability of the solution?

This solution is scalable, it's phenomenal.

This solution's thin provisioning has allowed us to add new applications without having to purchase additional storage. The thin provisioning has helped us with deduplication, maintaining compaction, and efficiency levels. Without the provisioning, we wouldn't be able to take advantage of all of the great features.

We are running approximately a petabyte of storage physically, and logically approximately ten petabytes.

How are customer service and technical support?

The technical support is one of the best.

Which solution did I use previously and why did I switch?

Previously we had not used another solution. We have been using NetApp for years, we went from refresh approximately two years ago, then sixty to forty to the A300 All-Flash.

How was the initial setup?

The initial setup was straightforward.

We filled out a spreadsheet ahead of time that contained everything necessary to get us going. When it came time for the deployment we went with the information on the spreadsheet and deployed it successfully.

What about the implementation team?

We used an integrator to help us with this solution, we used Sigma Solutions, and our experience was excellent. We worked hand in hand with them.

What's my experience with pricing, setup cost, and licensing?

It's expensive. It's in the hundreds of thousands.

It's beneficial, but at times, I feel compared to other vendors, we are paying a premium for the licensing that other vendors include.

You're locked in with NetApp, and you already have everything setup.

Which other solutions did I evaluate?

We have not evaluated other solutions, it's not worth it.

What other advice do I have?

We are not at the point where we are allowed to automatically tier data to the cloud, but we are looking forward to it.

I can't see that this solution needs any other features other than what it already has. Everything that I need is already there, except for the cloud and it's there but we haven't taken advantage of it yet.

I would advise that you compare everything and put money aside, really take a look at the features and how they will or can benefit you.

It's a total win for your firm.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223526 - PeerSpot reviewer
Senior Network Technical Developer and Support Expert at a healthcare company with 10,001+ employees
Real User
Nov 22, 2019
Improved performance of backup and restore, with good data protection features
Pros and Cons
  • "We are using the AQoS operating system, which allows us to get a lot more out of our AFF systems."
  • "The quality of technical support has dwindled over time and needs to be improved."

What is our primary use case?

NetApp AFF is used to store all of our data.

We're a full Epic shop, and we 're running Epic on all of our AFFs. We also run Caché, Clarity Business Objects, and we love the SnapMirror technologies. 

How has it helped my organization?

Prior to bringing in NetApp, we would do a lot of Commvault backups. We utilize Commvault, so we were just backing up the data that way, and recovering that way.  Utilizing Snapshots and SnapMirror allows us to recover a lot faster. We use it on a daily basis to recover end-users' files that have been deleted. It's a great tool for that.

We use Workflow Automation. Latency is great on our right, although we do find that with AFF systems, and it may just be what we're doing with them, the read latency is a little bit higher than we would expect from SSDs.

With regard to the simplicity of data protection and data management, it's great. SnapMirror is a breeze to set up and to utilize SnapVault is the same way.

NetApp absolutely simplifies our IT operations by unifying data services.

The thin provisioning is great, and we have used it in lieu of purchasing additional storage. Talking about the storage efficiencies that we're getting, on VMware for instance, we are getting seven to one on some volumes, which is great.

NetApp has allowed us to move large amounts of data between data centers. We are migrating our data center from on-premises to a hosted data center, so we're utilizing this functionality all the time to move loads of data from one center to another. It has been a great tool for that.

Our application response time has absolutely improved. In terms of latency, before when we were running Epic Caché, the latency on our FAS was ten to fifteen milliseconds. Now, running off of the AFFs, we have perhaps one or two milliseconds, so it has greatly improved.

Whether our data center costs are reduced remains to be seen. We've always been told that solid-state is supposed to be cheaper and go down in price, but we haven't been able to see that at all. It's disappointing.

What is most valuable?

The most valuable features of this solution are SnapMirror and SnapVault. We are using SnapMirror in both of our data centers, and we're protecting our data with that. It is very easy to do. We are just beginning to utilize SnapVault.

We are using the AQuoS operating system, which allows us to get a lot more out of our AFF systems. It allows us to do storage tiering, which we love. You can also use the storage efficiencies to get a lot more data on the same platform.

What needs improvement?

The read latency is higher than we would expect from SSDs.

The quality of technical support has dwindled over time and needs to be improved.

What do I think about the stability of the solution?

This is a stable solution. We are running an eight-node cluster and the high availability, knowing that a node can go down and still be able to run the business, is great.

We do not worry about data loss. With Clustered Data ONTAP, we're able to have a NetApp Filer fail, and there is no concern with data loss. We're also using SnapMirror and SnapVault technology to protect our data, so we really don't have to worry.

What do I think about the scalability of the solution?

Scalability is pretty easy. We've done multiple head swaps in our environment to swap out the old with the new. It's awesome for that purpose.

How are customer service and technical support?

My experience with technical support is, as of late, the amount of expertise and what we're getting out of support has kind of dwindled a little bit. You could tell, the engineers that we talked to aren't as prepared or don't have the knowledge that they used to. We have a lot of difficulty with support.

The fact that NetApp's trying to automate the support with Elio is pretty bad, to be honest with you. In my experience, it just makes getting a hold of NetApp support that much more difficult, going through the Elio questions, and they never help so we end up just wasting minutes just clicking next and next, and let's just open a support case already, type thing. So it's been going downhill.

Which solution did I use previously and why did I switch?

Prior to this solution, we were running a NetApp 7-Mode implementation with twenty-four filers.

How was the initial setup?

We went from twenty-four 7-Mode filers to an eight-node cluster, so we've done a huge migration to cDOT. With the 7-Mode transition tool, it was a breeze.

What about the implementation team?

We use consultants to assist us with this solution. We do hire Professional Services with NetApp to do some implementations. The technicians that we have been getting on-site for those engagements have been dwindling in quality, just like the technical support. A lot of the techs that we used to get really knew a lot about the product and were able to answer a lot of our technical questions for deployment. One of the techs that we had recently does not know anything about the product. He knows how to deploy it but doesn't know enough to be able to answer some of the technical questions that we'd like to have answered before we deploy a product.

What other advice do I have?

We are looking at implementing SnapCenter, which gives us one pane of glass to utilize snapshots in different ways, especially to protect our databases.

I used to work on EMC, and particularly, the VNX product. They had storage tiering then, and when I came onboard to my new company, they ran 7-Mode and didn't have a lot of storage tiering. It was kind of interesting to see NetApp's transition to storage tiering, with cDOT, and I really liked that transition. So, my experience overall with NetApp has been great and the product is really great.

I think some of the advertisements for some of the products, that can really help us, is kind of poor. The marketing for some of the products is poor. We were recently looking at HCI, and we really didn't have a lot of information on HCI, prior to its deployment. It was just given to us and a lot of the information concerning what it was and how it was going to help wasn't really there. I had to take a couple of Element OS classes, in order to find out about the product and get that additional info, which I think, marketing that product, would have helped with a lot better.

My advice to anybody who is researching this type of solution is to do your research. Do bake-offs, as we do between products, just to make sure that you are getting the best product for what you are trying to do.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Storage Architect and Engineer at a transportation company with 10,001+ employees
Real User
Nov 22, 2019
Snapshots make it easier to revert to stable configurations and our downtime has been reduced
Pros and Cons
  • "The most valuable features are the ease of administration and configuration, as well as the speed of deployment."
  • "On the fiber channel side, there is a limit of sixteen terabytes on each line, and we would like to see this raised because we are having to use some other products."

What is our primary use case?

We use NetApp AFF to host all of our on-premises applications and data.

How has it helped my organization?

We use NetApp for artificial intelligence and machine learning applications, and we find the latency to be pretty decent.

Data protection and management is one of the best features of NetApp. We like the SnapVault, SnapShot, and SnapMirror, and we use those features extensively.

Our IT operations have been simplified by unifying data services. We have fiber channel, block data, NFS, and CIFS, and we can deploy multi-tenancy boxes from each one. Sometimes, we have all of the different data types in one box. You can add more clusters or more nodes to your cluster. It is easy for us to modularly grow if the need arises.

NetApp has allowed us to leverage our data in new ways, including our test scenarios. A lot of the time it is really hard to test production data because we do not have multiple copies of the same thing that we can use for testing. The solution is flexible enough to allow us to create multiple copies, then try out seven or eight scenarios, then pick which one will be the best going forward. We can do that all within minutes.

We have utilized thin provisioning so that we haven't had to purchase additional storage for our applications. The snapshot technology, unlike other ones, doesn't take up extra space when you're making multiple copies. This means that we don't need extra storage for our temporary tests. Once we are finished we delete the extra copies.

We have used this solution for moving large amounts of data between data centers. We are currently migrating data from a cloud in Atlanta to a cloud in Chicago, and we are using the SnapMirror technology extensively for this.

Using the all-flash solution improves our application response time, and it also has a smaller footprint. You can also tier it, depending on the needs of the application.

NetApp AFF has definitely reduced our data center costs. We have been increasing our storage but not increasing our footprint. I would estimate the savings to be thirty percent.

We have not tested tiering cold data to the cloud, but we are currently working on finding appropriate use cases.

Overall, this solution has really reduced our downtime and has made our lives a lot easier.

What is most valuable?

The most valuable features are the ease of administration and configuration, as well as the speed of deployment.

Using snapshots at each stage of the configuration for applications means that administration is easier because you don't have to worry about messing it up. It makes things a lot smoother.

What needs improvement?

On the fiber channel side, there is a limit of sixteen terabytes on each line, and we would like to see this raised because we are having to use some other products.

For how long have I used the solution?

I have been using NetApp since 1998.

What do I think about the stability of the solution?

This is a stable solution. The dependability and reliability of the product have improved significantly over time, and there is redundancy built into the boxes. We don't worry about stability anymore.

What do I think about the scalability of the solution?

Scaling this solution is easy. You can start small with one HA pair and add them as you go. You can make new clusters and add new nodes to clusters. 

How are customer service and technical support?

The technical support for NetApp is decent. I mean, it's improving. I understand that it is hard to get people up to date with all of the new technologies but NetApp has done a pretty good job.

Using the online documentation, we are able to find answers most of the time. If not, we can find an expert who will come online and help us to get through. The combination of technical support, Professional Services, and online documentation has really helped.

Service is one of NetApp's strengths.

Which solution did I use previously and why did I switch?

We were using a bunch of other products prior to using this solution, and we are still using some that have been deployed because of the sixteen terabyte limit on each line of the fiber channel.

How was the initial setup?

The initial setup is not complex at all. It has been made easier compared to other vendors.

What about the implementation team?

We're a big corporation and we have the expertise in-house. Once in a while, we use Professional Services to get through some situations. Our experience with them has been very positive and we have a very good relationship with them.

What was our ROI?

It is very hard to measure ROI, but we know that it is very good compared to other products. 

What's my experience with pricing, setup cost, and licensing?

The price to performance ratio with NetApp is unmatched by any other vendor right now.

Which other solutions did I evaluate?

We have products from HPE, Dell, and NetApp in our environment right now. They each have their share, and each one is equally working.

What other advice do I have?

I am a long-time user and I love this product. Over the years we have asked for improvements and they are doing a great job. I will be happy to see them continue to make improvements, overall.

My advice to anybody researching this type of solution is to look at NetApp. If they don't then they are missing out on great technology and a feature-rich product.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1223415 - PeerSpot reviewer
Director at a tech services company with 11-50 employees
MSP
Nov 22, 2019
Versatile, easy to manage, saves us on storage space, and has reduced data center costs
Pros and Cons
  • "The most important features are the IOPS and the ease of the ONTAP manageability."
  • "The certification classes are good, but they don't cover enough of the material, and the exams only test on what is covered in class."

What is our primary use case?

We use this solution for in-house data.

How has it helped my organization?

The simplicity around data protection and data management is good with the snapshots and then being able to lock them up. We can conserve the data for our space and then set the layers that we set with the administration. It's very feasible.

Our data staff is smaller than it was because it's easier to manage in one portal. We have moved several employees into different departments.

The IT operations have been simplified through the unification of data services because we have just one window where we can manage it all.

With regard to application response time, I can say that the speed increase is substantially noticeable, but I do not have any numbers. It is probably twice as fast as it was.

I know that the data center costs have been reduced because we have fewer people managing the data, but I do not know by how much.

This solution has lessened our concern about storage as a limiting factor. It comes down to the easy manageability, the deduplication, and the compaction. Our volumes aren't growing as fast as they were.

What is most valuable?

The most important features are the IOPS and the ease of the ONTAP manageability.

The deduplicate process is performed in the cache before it goes to storage, which means that we don't use as much storage.

The versatility of NetApp is what makes it really nice.

What needs improvement?

The certification classes are good, but they don't cover enough of the material, and the exams only test on what is covered in class. When I leave those classes, I only feel half-full. I have to do so much research and I'm trying to get the data for my tasks, and it's a little complicated at times.

What do I think about the stability of the solution?

The NetApp AFF is very stable and we haven't had any issues.

What do I think about the scalability of the solution?

From what I can't tell, this solution is very scalable.

How are customer service and technical support?

The NetApp technical support is very good. They have the website and they have the forums where you can get questions answered. You can get a lot of things answered without even talking to anybody.

Which solution did I use previously and why did I switch?

Prior to NetApp AFF, we were using an HPE Storage solution. It was a little more difficult to swap out the drives on the XP series. You have to shut down the drive and then wait for a prompt to remove it. It's a long process and if somebody pulls it out hot and puts another one in then you're going to have to do a complete rebuild. It is not as robust or stable when you are swapping parts.

How was the initial setup?

NetApp is very easy to set up.

All of the solutions by different vendors have setup wizards but with NetApp, it walks you through the steps and it is easy. It has NAS, CIFS, NFS, and block, all at once. Building the lines and going through is done step-by-step. With other vendors like EMC, you have to get a separate filer. There are a lot more questions that have to be asked on the front end.

NetApp also talks seamlessly with VMware, and most people are on VMware.  

What about the implementation team?

We performed the implementation.

Which other solutions did I evaluate?

Our shortlist of vendors included EMC, NetApp, and HPE, because we have relationships with all of them. Ultimately, NetApp gives us more versatility.

What other advice do I have?

This is my favorite storage platform.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1085652 - PeerSpot reviewer
Sr Data Storage at a energy/utilities company with 10,001+ employees
Real User
Nov 22, 2019
Gives you full functionality, is easy to use and enabled us to add new applications without having to purchase additional storage
Pros and Cons
  • "Before we implemented AFF, Oracle was running on a traditional storage spindle and at a very low speed with high latency, and the database was not running very well. After we converted from the spinning disk to the all-flash array, it was at least four times faster to access the volume than before."
  • "The monitor and performance need improvement. Right now we are using the active IQ OnCommand Unified Manager, but we also have to do the Grafana to do the performance and I hope we will be able to see the improvement of the active IQ in terms of the performance graph. It should also be more detailed."

What is our primary use case?

We use AFF to serve out the Oracle and for the virtual storage VDI.

How has it helped my organization?

Before we implemented AFF, Oracle was running on a traditional storage spindle and at a very low speed with high latency, and the database was not running very well. After we converted from the spinning disk to the all-flash array, it was at least four times faster to access the volume than before. For the VDI, they were not able to run the traditional spinning disk. This is what we bought the AFF for.

The thin provisioning has enabled us to add new applications without having to purchase additional storage. The basic rule we practice is that every time we create a flex group, we also create it with thin provisioning. That gives give us a little bit more cushion.

AFF has enabled us to automatically tier cold data to the cloud.

It has absolutely improved application response time. Now they talk directly to the SSD rather than a spinning disk. It has improved by at least four times.

We are able to reallocate resources or employees that we were previously using for storage operations. It allows us to do lots of things that we would never have been able to do before, like provisioning, dedupe, and data compacting.

We are able to move large amounts of data from one data center to another or to the cloud. We call it the SVMDR. I am able to replicate the entire native storage to the new location without a lot of effort. 

What is most valuable?

We stay away from what is called a silo architecture. NetApp cluster enables us to do a volume move to different nodes and share the entire cluster with the various sub setups as well as using the most storage we have on ONTAP. We are able to tailor and cut out at a file level, block-level or power level, to our various clients.

What needs improvement?

The monitor and performance need improvement. Right now we are using the Active IQ OnCommand Unified Manager, but we also have to do the Grafana to do the performance and I hope we will be able to see the improvement of the active IQ in terms of the performance graph. It should also be more detailed. 

In the next release, I'm looking for a flex group because that is the next level of the volumes, extended volume for the flex vault. In the flexible environment, we run into the limitation of the capacity at a hundred terabytes and sometimes in oil and gas, like us, when the seismic data is too big, sometimes a hundred terabytes are not big enough. We have to go with the next level, which is the flex group and I hope it has features like volume being able to transfer to the flex group. I think they said they will add a few more features to the flex group. I also wanted to see the non-disruptive conversion from flex vault to the flex group be easier so we don't have to have any downtime.

What do I think about the stability of the solution?

Every time we start up the system, they have an HA, so the failover capability helps us do a non-disruptive upgrade. It really helped.

What do I think about the scalability of the solution?

The scalability is a non-disruptive add on so if we need to grow the system we are able to either add an additional shell to it.

How are customer service and technical support?

We never have any issues with technical support. They are very responsive to our problems because we have a NetApp account manager, so we are able to to engage the level two level three engineering much quicker.

Which solution did I use previously and why did I switch?

We also evaluated Pure Storage. They also provide an all-flash array but I like NetApp better. With NetApp they allow us as a system administrator, we are able to do everything we want.

How was the initial setup?

The initial setup was straightforward. We have been doing it for a while, so we know how to put it together.

What about the implementation team?

We implemented it ourselves. 

What's my experience with pricing, setup cost, and licensing?

You have to pay a little bit more for the storage but you gain with the speed provided.

What other advice do I have?

AFF is just like any traditional NetApp. It has Snapshot, SnapMirror, and SnapVault.

I don't see anybody get even close to NetApp. NetApp is one of the best. I would rate them a nine out of ten.

My advice to anybody considering this solution is to look at the best out there and NetApp is one of the best in terms of ease of use and gives you a full-functionality. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.