The performance gains over traditional FAS systems and spinning media make it invaluable for an organization. We specifically have deployed it to troubleshoot storage performance. We don't really have a use case for it other than to troubleshoot at this point. It's allowed us to validate that there are no problems with the storage and to leverage the All Flash system to show that storage wasn't the issue.
Associate System Engineer III at a comms service provider with 1,001-5,000 employees
We deployed it to troubleshoot storage performance.
What is most valuable?
How has it helped my organization?
It's reducing troubleshooting time to identify which major functional area the problem has been in. We're able to identify quickly now that, whether storage is or is not a contributor to any troubleshooting that we have going on.
What needs improvement?
At this point, I don't really have any comments on room for improvement because we don't have a lot of use case in our environment right now. We don't actually have a use case other than troubleshooting. Right now, we don't have any high-performance data that needs all flash at this time.
Obviously, keeping the scale and leveraging higher-capacity, solid-state drives is great to reduce power and cooling and space in the data center. That's not really a NetApp thing, that's more of a Samsung thing, who are our flash vendor. It’s absolutely something we’re looking forward to improving on. They're essentially getting rid of SAS in our environment as they grow. We purchased it with the 3.8 TB drives and they've done well to reduce a lot of space. All Flash FAS has been touted as something to get rid of SAS, and we like the fact that it's able to mask some of the issues that we have inside of applications just due to the performance gains that we get. I’m really just hoping that they keep on that, providing higher stability for applications that have had problems in the past.
Pricing can always be improved. We noticed that the pricing on it was very similar to the caching pricing, which is held at a premium even though this is storage that's not for caching only. It's not like a flash pool where you've added it to an aggregate to increase performance. This is your base disk. This is actually where you're storing data not just for caching. That's one thing that we saw in the pricing, but as solid state prices come down, the pricing is going to get better.
There isn’t anything that I wake up in the morning and think, "If only had just did this," or, "If only this was a little bit easier to use, that would make my day." We keep a very simple environment by design, and so we really try to eliminate any complexities that are out there. We're all file-system storage so we don't have any fiber in our environment. It just keeps everything simple. As far as the interfaces, our group has been using the NetApp interfaces for years and we’ve grown used to them.
What do I think about the stability of the solution?
So far we haven't had any major stability problems with the platform. There was no real trouble with installing it or migrating to it. We don't have any problems at this time, but we don't have a lot of performance data on it right now, either.
Buyer's Guide
NetApp AFF
December 2024
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Scalability seems great. We purchased an AFF8080 with only one disk shelf, so we're able to scale much larger than we are right now.
How are customer service and support?
As far as NetApp technical support, we've had one case open with them for the All Flash FAS. We haven't used any professional services, but we've used the support group for one small issue with deployments. They were great; they had a fix with us faster than anyone had expected.
Which solution did I use previously and why did I switch?
To a certain degree, I was involved in the decision process to invest in the All Flash FAS. I recommended of it and then obviously, higher up the food chain, they decided to go with it.
We weren't previously using anything else with all flash. The company I was with was a NetApp consumer long before I got there. No real big changes on the commercial side of what we bought; just kind of investing in the new technology of all flash.
The decision to invest in it in the first place was strictly for performance testing, to make sure that applications weren't running into performance issues with spinning media.
How was the initial setup?
Initial setup was done through me in combination with professional services. We had them do the racking and cabling through a VAR that we use, but then we specifically had joined it to the cluster and configured it.
Initial setup was pretty straightforward. We were able to leverage some of the documentation on the NetApp site and get through it in under a week so.
Which other solutions did I evaluate?
We weren't really considering any other vendors. We have a very good relationship with NetApp and we've been really happy with them.
The most important criteria for me when selecting a vendor to work with is the support infrastructure; we have to have good support. For business-critical applications, if there's downtime – it happens – but we need a support organization and infrastructure that can help us. We'd leverage a support account manager to get the best out of support and we've had very good success with NetApp so far.
What other advice do I have?
I can't really give any advice because I don't really have anything to compare it to. We've deployed and it's worked well for us, so I would definitely recommend it but I can't recommend it against anything else.
We haven't seen any issues, but it's software and hardware so there will be one at some point.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Systems Administrator - Storage at a engineering company with 1,001-5,000 employees
We moved from mechanical disks to flash in order to speed up our BI reports.
What is most valuable?
Going from mechanical disks to flash was a huge benefit, speed-wise. A lot of big BI reports that we were running that would take hours, we can do in 10 minutes now. That was really the biggest impact. The user saw it immediately, the benefit of it.
How has it helped my organization?
We're an electronics manufacturer. Shop floor people rely on these reports to make decisions throughout the day and we can, instead of having a once-a-day refresh, they can almost get it on demand.
What needs improvement?
I would just like to keep seeing improvements in performance and efficiency, which it seems to have been doing between 8.3 and 9; it's getting better with every release.
The user interface is a lot better. I think in 9, we do a lot of command line stuff, so I'm not into the GUI too much.
For how long have I used the solution?
We’ve been using it for six months. It's fairly new.
What do I think about the stability of the solution?
We've had no issues stability-wise; we've been a NetApp customer for 20 years and just rarely have any issues.
How are customer service and technical support?
Technical support is getting better. Historically, it's been painful. We had some challenges with support but over the last couple of years, I think it has gotten a lot better. We have a really good SE now that we leverage and our partner's really good as well.
Which solution did I use previously and why did I switch?
We knew we needed to invest in a new solution because we lease our equipment and it was due for release return.
How was the initial setup?
Initial setup was easy. We had one small system. We have a lot of FAS systems; we have a single AFF right now. It's an 8080, with just one shelf. It was a very simple setup. We're familiar with cluster mode already.
Rack it and call it good.
Which other solutions did I evaluate?
We looked at several other options:Pure Storage, Nutanix, and Tintri.
We chose NetApp because all of our other storage systems are NetApp. We just liked being able to leverage the knowledge that we already had in house. We didn't see a lot of value in having another siloed storage system out there that we had to support. Price-wise, NetApp was very competitive, more competitive than we had expected.
What other advice do I have?
Do it. You won't regret it.
I like the product, and am quite happy with it.
When I choose a vendor, some of the criteria I look for are support, the ability to execute and a mature product line.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
NetApp AFF
December 2024
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Infrastructure Manager at a computer software company with 11-50 employees
Has good performance and supports multi-tenant and private clouds
Pros and Cons
- "The biggest benefit of NetApp AFF is the performance."
- "The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now."
What is our primary use case?
NetApp AFF supports multi-tenant and private clouds.
How has it helped my organization?
With our previous spinning disk storage, we did have some "disk busy" problems. Since switching to NetApp AFF, we haven't had any issues. It has simplified the deployment of ONTAP because it's all the same interface. It's also easier to train people on ONTAP because they don't need to learn multiple interfaces. Switching from spinning disk storage to NetApp AFF has significantly reduced our operational latency.
What is most valuable?
The biggest benefit of NetApp AFF is the performance.
For how long have I used the solution?
I have used NetApp AFF for around 10 years.
What do I think about the stability of the solution?
NetApp AFF is great. We haven't had any storage outages in 10 to 12 years.
How are customer service and support?
I rate NetApp support eight out of 10. We always get an answer quickly, and they seem to be knowledgeable about the product. The response to basic problems could be faster. They usually respond fast when there are critical issues, but you always want it right now.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup is pretty simple. You put an IP on the box, log into a web interface, and it basically sets itself up. It requires a bit of customization for your environment, but it prompts you, so it isn't difficult. It takes 10 to 20 minutes.
What other advice do I have?
I rate NetApp AFF eight out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Service manager at VST ECS
Scalable solution with an easy initial setup process
Pros and Cons
- "It is a stable solution."
- "Its technical support could be better."
What is our primary use case?
Our customers use the solution for its MetroCluster feature.
What needs improvement?
It would be helpful if they set up local warehouses for the solution.
For how long have I used the solution?
We have been using the solution for five years.
What do I think about the stability of the solution?
I rate the solution's stability as a nine.
What do I think about the scalability of the solution?
We have an enterprise company as our customer for the solution. I rate the solution's scalability as a nine.
How are customer service and support?
I work as a support engineer and authorized distributor for the solution. Its technical support could be better as receiving the solution's spare parts takes a long time. When hardware failure occurs, we need to wait for its components to reach us from the metro city warehouse. It is a time-consuming process.
Which solution did I use previously and why did I switch?
We used HPE and Dell as well. They provide better customer service than NetApp as they have local authorized partners. So we get a prompt response from them in case of any failure issues.
How was the initial setup?
The solution's initial setup is straightforward.
What about the implementation team?
Our customers deploy the solution with the help of an integrator. I provide consultancy and integration services as well.
What's my experience with pricing, setup cost, and licensing?
The solution is moderately priced. I rate its pricing as a seven.
What other advice do I have?
The solution is quite good. I recommend it to others and rate it as a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Senior Data Center Architect at a financial services firm with 1,001-5,000 employees
Efficient, easy to use, reduces latency and has improved application response time
Pros and Cons
- "The ease of use, the SnapMirror capabilities, the cloning, and the efficiencies are all good features."
- "There are little things that need improvement. For example, if you are setting up a SnapMirror through the GUI, you are forced to change the destination name of the volume, and we like to keep the volume names the same."
What is our primary use case?
The primary use case of this solution is for our production storage array.
How has it helped my organization?
We have not used this solution for artificial intelligence or machine learning applications as of yet. This product has reduced our total latency from a spinning disc going into flash discs. We rarely see any latency and if we do it is not the discs, it's the network. The overall latency right now is about two milliseconds or less.
AFF hasn't enabled us to relocate resources, or employees that we were previously using for storage operations.
It has improved application response time. With latency, we had applications that had thirty to forty milliseconds latency, now they have dropped to approximately one to three, a maximum of five milliseconds. It's a huge improvement.
We use both technologies and we have simplified it. We are trying to shift away from the SAN because it is not as easy to failover to an opposite data center.
We are trying to switch over to have everything one hundred percent NFS. Once the switch to NFS is complete our cutover time will be one hour versus six.
What is most valuable?
The most valuable features are the FlexClone and SnapMirror. The ease of use, the SnapMirror capabilities, the cloning, and the efficiencies are all good features.
The simplicity of this solution around data protection and data management is extremely easy.
With Data protection there is nothing easier than setting up SnapMirror and getting it across and protecting our data. Currently, we have a five minute RPO, so every five minutes we're snapping across the other side without any issues.
This solution simplifies IT operations by unifying data services across SAN and NAS environments.
What needs improvement?
There are little things that need improvement. For example, if you are setting up a SnapMirror through the GUI, you are forced to change the destination name of the volume, and we like to keep the volume names the same.
When you have SVM VR and you have multiple aggregates that you're writing the data to on the source array, and it does its SVM DR, it will put it on whatever aggregate it wants, instead of keeping it synced to stay on both sides.
This solution doesn't help leverage the data in ways that I didn't think were possible before.
We are not using it any differently than we were using it from many years ago. We were getting the benefits. What we are seeing right now is the speed, lower latency, and performance, all of the great things that we haven't had in years.
This solution hasn't freed us from worrying about usage, we are already reaching the eighty percent mark, so we are worried about usage, which is why we are looking toward the cloud to move to fabric pools with cloud volumes to tier off our snapshots into the cloud.
I wish that being forced to change the volume name would change or not exist, then I wouldn't have to go to the command line to do it at all.
What do I think about the stability of the solution?
This solution is stable, it's the best. I can't complain.
We move large amounts of data from one data center to another every day without any interruptions. In terms of IT operations, it has cut our ticket count down significantly, approximately a seventy percent reduction in tickets submitted to us.
What do I think about the scalability of the solution?
This solution is scalable, it's phenomenal.
This solution's thin provisioning has allowed us to add new applications without having to purchase additional storage. The thin provisioning has helped us with deduplication, maintaining compaction, and efficiency levels. Without the provisioning, we wouldn't be able to take advantage of all of the great features.
We are running approximately a petabyte of storage physically, and logically approximately ten petabytes.
How are customer service and technical support?
The technical support is one of the best.
Which solution did I use previously and why did I switch?
Previously we had not used another solution. We have been using NetApp for years, we went from refresh approximately two years ago, then sixty to forty to the A300 All-Flash.
How was the initial setup?
The initial setup was straightforward.
We filled out a spreadsheet ahead of time that contained everything necessary to get us going. When it came time for the deployment we went with the information on the spreadsheet and deployed it successfully.
What about the implementation team?
We used an integrator to help us with this solution, we used Sigma Solutions, and our experience was excellent. We worked hand in hand with them.
What's my experience with pricing, setup cost, and licensing?
It's expensive. It's in the hundreds of thousands.
It's beneficial, but at times, I feel compared to other vendors, we are paying a premium for the licensing that other vendors include.
You're locked in with NetApp, and you already have everything setup.
Which other solutions did I evaluate?
We have not evaluated other solutions, it's not worth it.
What other advice do I have?
We are not at the point where we are allowed to automatically tier data to the cloud, but we are looking forward to it.
I can't see that this solution needs any other features other than what it already has. Everything that I need is already there, except for the cloud and it's there but we haven't taken advantage of it yet.
I would advise that you compare everything and put money aside, really take a look at the features and how they will or can benefit you.
It's a total win for your firm.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Tech Solutions Architect at a healthcare company with 10,001+ employees
Super fast, reliable solution that has low latency type response times
Pros and Cons
- "This solution has reduced our data center costs because when we went from the 8000 and 3200 series that took us from 20 racks of storage down to two."
- "We would like to have NVMe on FabricPool working because it broke our backups. We enabled FabricPool to do the tiering from our AFFs to our Webscale but it sort of broke our Cobalt backups."
What is our primary use case?
The primary use case is enterprise storage for our email database system.
We have just been using on-premise. We are looking to move the workloads to the cloud, but right now it's just on-premise.
How has it helped my organization?
From an operations standpoint, we pretty much set it and forget it. We don't have to manage anything because of the AFF speed and low latencies. Because a big requirement in the healthcare industry are the low latency type response times, It has been perfect.
With the thin provisioning, we can overprovision our boxes, but there are still applications which are storage capacity hogs. So, we still have to report.
It simplifies our IT operations and makes them more efficient.
What is most valuable?
The most valuable feature is it's fast. We do not use the solution for artificial intelligence or machine learning applications, but our overall latency is low. With our SQL Servers and Oracle servers, compared to the older meta filers, like 7-mode, the 8000 custom mode, or performance on Pure flash systems, you can't compare. We are seeing submillisecond, which is pretty nice.
The solution has enabled us to move large amounts of data from one data center to another (on-premise) without interruption to the business using SnapMirror.
The solution has improved application response time. Compared to the 3250s and 8000s, it has been night and day.
What needs improvement?
We would like to have NVMe on FabricPool working because it broke our backups. We enabled FabricPool to do the tiering from our AFFs to our Webscale but it sort of broke our Cobalt backups. I think they're going to fix it in v9.7.
The SnapDrive is just another piece of software which is used to manage the storage on the filers. They could use some updates.
We are still a lot of things that we have to think about, like storage and attributes, to be able to go ahead with it.
We haven't gone to their standard Snaps product yet, but that's supposed to centralize everything. Right now, we have to manage individual hosts that connect to the stores. That's sort of a pain.
For how long have I used the solution?
We've been using NetApp for the last 15 years.
What do I think about the stability of the solution?
So far, the stability is good. It's great.
What do I think about the scalability of the solution?
For the AFFs, I haven't had any problems with the scalability. We went from two to six nodes without a problem.
It helped us easily move about 10 petabytes of data from San Diego to Phoenix.
How are customer service and technical support?
The technical support has been awesome. Whenever we have a problem, we just give NetApp's support a call, and they fix our issue.
With the newer versions, we have needed less support. The solution has just been working.
Which solution did I use previously and why did I switch?
We didn't switch over. We have been using NetApp for 15 years.
This solution has reduced our data center costs because when we went from the 8000 and 3200 series that took us from 20 racks of storage down to two.
How was the initial setup?
The initial setup was straightforward. We've been deploying NetApps for the last 15 years. We are pretty familiar with the boxes.
I've been using the technology for years. For every model and version, the deployment is basically the same.
What about the implementation team?
My team did the deployment.
What was our ROI?
We use a private cloud, which is Wesco, and it definitely saves us a lot of space.
What's my experience with pricing, setup cost, and licensing?
The pricing is good.
Which other solutions did I evaluate?
We did go through the whole vetting out process of scoring different vendors and NetApp won, when we went through a Greenfield environment.
What other advice do I have?
Check out the AFF. It is super fast and reliable. We've been using it for a long time. It's the perfect system for us.
I would rate the solution as an eight out of 10 because there's always room for improvement. To make it a 10, it would have to have super submillisecond performance at a cheaper price. It is about latency in our environment. We want submillisecond for everything across the board. If something can guarantee that performance all the time without increasing costs, that would be cool.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Video Review
Rendering of FAS is so much faster than what they used to be and restore is twenty times faster
Pros and Cons
- "The most valuable features for AFF are the speed, durability, back up, the time, the workloads that we are using currently are much faster than what they used to be. We're getting a lot of different things out of All Flash."
- "The bad part about having scalability is the expense. It is currently extremely expensive, to be able to scale so fast on flash."
What is our primary use case?
Our primary use case for AFF is for all of the filers. We're also doing a lot of workloads for virtualization. All of our virtualization workloads are currently running on All Flash FAS.
How has it helped my organization?
We use almost all of our virtualization workloads on All Flash. Before we migrated to All Flash we used to use a different vendor for NAS solution. Some were NAS and some were Block storage. Now, logging ETLs are maybe ten times faster currently than what they used to be. We are getting amazing speeds off of FAS that we never had before.
We also use a lot of the AFF for end user storage. All the shared file systems, all the file systems that a particular user has, as a G drive, E drive, F drive or shared drives between various customers and various departments are all running off of the All Flash File system. So now, the rendering of FAS is so much faster than what it used to be. On top of that, we used to do Block. We would take Block, we would do NFS or do Samba to share those file systems for the users. Now, because they are coming straight off of NFS 3 and 4, the speed is marvelous. They are almost five to seven times faster rending all their files, saving all their files, retrieving all their files. It's amazing.
I don't know how much IT support has any bearing on All Flash File system. Now the only thing that we have provided that is better now is the speed and stability. Now if you can add that to capabilities, then, of course, IT has provided additional capabilities of having faster rendering and just getting their work done a little quicker.
The biggest workload that we have is maybe 95 to 97% of all virtual workloads are now running on All Flash. It has dramatically changed the way all of our VMs work. Now, not only they are faster but a couple of things that are in addition is that we do snaps off of our flash storage. Not only are the workloads faster but if the virtual machine goes down, the restore is 20 times faster now than it ever used to be. We don't have to go to a spin disc, we can just flash off of our flash back onto a no spin disc and the restore takes almost seconds to come back.
Total costs of ownership have two different values to them. One value is just strictly the capital cost of it. Number two is the operational cost. You've got to look at the CapEx and how much it cost. That is currently a little higher than it would be in two or three years. Now, Apex is where things are getting really nice. The maintenance is less. The discs failure are really low. Data issues or corruption is really low. The CapEx is currently high and Apex is getting to almost insignificant numbers.
What is most valuable?
The most valuable features for AFF are the speed, durability, back up, the time, the workloads that we are using currently are much faster than what they used to be. We're getting a lot of different things out of All Flash.
We have not connected our AFF to public cloud yet. We are not sure if we are going to do it because of PHI. For any healthcare, it's extremely important to safeguard the security of your patients. We are looking very deeply into how we are going to either go to public or keep some for private. Also, because data analytics is coming our way we want to make sure that the data that we are going to do analytics on is not on public cloud. Because of ingress and egress, we don't want to pay a lot of money to pull it back. We are not there yet but maybe in the next year and a half we will think about it publicly.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Two things have happened with stability. Number one, the platform that renders the file system is so much better. It's ONTAP and NFS, they're much more superior. The stability of the file system is much better. Behind the scenes, the cache is better, the CPUs are better and of course, there are no spin discs, so it's all flash. That is way more stable than what it used to be. Coupled together, the stability is maybe six to seven hundred times better now than it used to be ten years ago. That's just the way it works now.
What do I think about the scalability of the solution?
Scalability is almost a catch 22. It's excellent because you can quickly scale, it's ONTAP, you can keep adding clusters without a problem, both the nodes, the controllers and of course the disc or the flash itself. The bad part about having scalability is the expense. It is currently extremely expensive, to be able to scale so fast on flash. What a lot of people are doing is that they make part of it all flash but as the data gets bigger, the archival, the older, the colder, migrate onto a slower, less expensive disc. That's what we are doing as well.
How is customer service and technical support?
So far NetApp is amazing. It depends on what type of team you have. What type of sales team that you are working with. Our sales team is phenomenal. Our support goes through them and they know all the right people to call and we get great support. Now, that is not true all across. There's great support, and there's some mediocre support. For us it's phenomenal.
How was the initial setup?
The initial setup for AFF was very quick and almost painless. We had professional services come in, they put it together and before we knew, we were carving all our discs, all our LUNs, and migrating data. Of course, the data migration was also really fast for us. We used to have older infrastructure. A little less than a year ago, we got brand new infrastructure that's all flash and we migrated it less than a year ago. It was no pain whatsoever.
What other advice do I have?
I don't think anybody is doing a NAS solution or a filer solution better than NetApp. If you only talk about NetApp's filer, All Flash, I would give you it a nine and ten out of ten. It's one of the best of the breed currently in the market.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Extremely stable systems with solid performance and big scalability possibilities
Pros and Cons
- "Previously we had migrated from Dell EMC and we had a lot of difficulties moving data around. Now, if we need to move it to any slower storage, we can move it with just a vault move within the cluster. Even moving data between clusters is extremely simple using SnapMirror. The mobility options for data in All Flash FAS have been awesome."
- "As for AFF itself, I don't have any suggestions of what I would be excited about seeing. I think that adding the support for the rest of APIs to AFF would be super handy. I think it's something that we've been waiting for for a while which would be fantastic."
What is our primary use case?
The primary use case that we have for NetApp's All Flash FAS is for on-premise storage that we've used for presenting LANs, NFS, and SIF shares for servers for analytics and ESX data storage.
How has it helped my organization?
NetApp AFF has improved our organization through the use of clusters. Previously we had migrated from Dell EMC and we had a lot of difficulties moving data around. Now, if we need to move it to any slower storage, we can move it with just a vault move within the cluster. Even moving data between clusters is extremely simple using SnapMirror. The mobility options for data in All Flash FAS have been awesome.
AFF has given us the ability to explore different technology initiatives because of the flexibility that it has, being able to fit it in like a puzzle piece to different products. For example, any other solutions that we've looked at, a lot of times those vendors have integration directly into NetApp, which we haven't found with other storage providers and so it's extremely helpful to have that tie-in.
This solution has also helped us to improve performance. We have hybrid arrays as well so that we can have things that are on slower storage. For the times that we need extremely fast storage, we can put it on AFF and we can use V-vaults if we need to to have different tiers and automatically put things where they need to be. It's really helped us to nail down performance problems when we need it to put them in places to fix them by just having the extreme performance.
Total cost to ownership has definitely dropped because with deduplication compression and compaction always on, we're able to fit a whole lot more in a smaller amount of space and still provide more performance than we had before. Our total cost per gigabyte ends up being less by going to All Flash.
What is most valuable?
Some of the most valuable features of All Flash are the speed, integration with vCenter, being able to clone VMs instantly, and the ability to move data around quickly.
The user experience with AFF is much like others of NetApp's products: fantastic. It's extremely familiar. It's very intuitive. We can find all of the features that we're looking for through the GUI. The CLI is tap complete so that if we aren't exactly sure what the syntax is for a command, we can just tap-complete it which makes it a lot easier than having to look up every single thing that we're trying to do and the way to do it.
Our use case for AFF with the public cloud is that it allows us burst ability so that when we need additional capacity and speed instantly, especially if we need more and we haven't bought new nodes yet, it allows us to burst into the cloud quickly.
The setup and provisioning of enterprise apps depend a lot on the automation, which has had really fantastic integration, just for being able to use things like WFA for provisioning. It has sped things up with the extra software that NetApp provides to be able to speed things along.
What needs improvement?
NetApp's always got their eye on new features and new use cases for things before we even get to them. It's been pretty amazing that they'll come out with new features, and we haven't even been thinking that this is a way that we might be able to use this in the future. I've been really excited about some of their other products, like SnapCenter, which is fantastic. We are also interested in the single pane of glass to be able to do snapshots and backups for anything in our environment, as long as it involves NetApp.
As for AFF itself, I don't have any suggestions of what I would be excited to see. I think that adding the support for the rest of APIs to AFF would be super handy. I think it's something that we've been waiting for for a while which would be fantastic.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Stability's fantastic. In the past, I've seen problems with ONTAP where we'd hit bugs and things. Since NetApp has changed their development schedule to every six months with a lot more scrutiny on their code, and a lot more checking of their code before they include it, we've hit far fewer bugs. We've also had extremely stable systems with solid performance.
What do I think about the scalability of the solution?
The scalability's fantastic. Many times we have had to add capacity which included the compute power and the storage. We've just added HA pairs to the cluster and it's extremely easy to migrate over to those. You can just do vault moves to get over to the new nodes and then evict the old nodes from the cluster. The fact that you can scale up to 24 nodes gives you a great deal of scalability possibility.
How is customer service and technical support?
Their tech support is fantastic. NetApp is amazing with getting you through difficult problems. When you call into global support there's somebody that answers the phone quickly and they're extremely helpful. We have other NetApp resources like our sales SEs and people that help us out. There's always somebody there to point you in the right direction and help you to get the solutions to the problems you need.
What was our ROI?
There has been an amazing improvement on ROI due to racks base and power usage going to AFFs, like A700S's being so small and so efficient, take up way less space per terabyte which is a great improvement there.
What other advice do I have?
I give AFF a ten out of ten because there are amazing features on it. It's extremely fast, it's extremely usable, and the support's fantastic.
I would advise someone considering AFF as a possibility for storage, I would tell them to look at all the features, positives and negatives of all the other storage vendors. In the past year, I've done an evaluation of a lot of different storage vendors and their features. The cost-effectiveness of their products and NetApp have come far ahead of all the others and so don't just buy into somebody from NetApp telling you these are all the great things about it. If you research all of the other companies and all of their offerings, I have no doubt that you'll decide that NetApp is the top provider. From the speed of their product to their flexibility to move into the cloud to their awesome support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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