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it_user750615 - PeerSpot reviewer
IT Administrator at a insurance company with 1,001-5,000 employees
Real User
Integrates seamlessly with what we're used to for FAS while getting the raw performance of flash
Pros and Cons
  • "The ability to do SnapMirror or SnapVault for data resiliency and backup."
  • "Additional performance, additional data efficiencies, that's what everybody wants right now."

How has it helped my organization?

One example is we're moving a legacy application over. I'm actually in the middle of a project for that right now, where it's four Windows servers each with eight terabytes, that our actuary department uses for data analytics. With the efficiencies on the AFF, that eight terabytes has gone down to about two and a quarter of actual capacity used. So we're going to save a lot of space there, in addition to letting them run more simulations and get more simulations done more quickly because of the storage being so much faster than what they're on now.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

What is most valuable?

Some of the best things about AFF are that it integrates seamlessly with what we're used to for FAS as well. We can use the same ecosystem, OnCommand Unified Manager, but get the performance, the raw performance of flash. It's great that way.

I think that's the most important thing, the integration with the existing features that we already have and existing management systems. Among those features are the ability to do SnapMirror or SnapVault for data resiliency and backup. The other features are the data efficiencies, compaction and inline dedup compression, that let us use it more efficiently too. Those are huge on the list.

What needs improvement?

Looking at the road map that's out there, I think they're heading in the right direction. Additional performance, additional data efficiencies, that's what everybody wants right now.

And then the integrations that I'm really excited about - and part of the reason I'm here at the NetApp Insight 2017 conference - is to look at the integrations with AFF and things like StorageGrid Webscale. So you're getting even more efficiency out of the platform and offloading cold blocks that you don't need right away.

What do I think about the stability of the solution?

We haven't had any issues, even going back to the longer experience I have with the FAS platform. They're typically few and far between, especially compared to some of the other vendors we've worked with. When we do uncover an issue, we typically get escalated to the right teams and get it worked out.

Buyer's Guide
NetApp AFF
January 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It's really good. There are some that things that could be done better there, like NetApp is doing; it's other products like Webscale and SolidFire. As long as you're aware of the design considerations, it's very, very easy. Shelves go in like a snap. As long as you make sure you have the proper compute to go with it, you're good to go.

We're not really having scalability issues, it's just you have to make sure that you're not exceeding the capacity of your heads when you're expanding your logical storage out, that's all.

It has caused problems for my company in the past, but I think that was the result of not having storage administrators with a high level of proficiency and knowledge of NetApp. They made some very poor sizing decisions, but you can't blame the vendor for that. It's more of the admins' fault for not specking them out properly.

How are customer service and support?

For the AFFs, I don't know if we've had to specifically leverage NetApp support yet. I don't think we've had an issue major enough that we've had to reach out. That's been more on the FAS side.

Support has generally been pretty good. Occasionally there are struggles getting to the right people but, once you do, they know what they're talking about.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

Which solution did I use previously and why did I switch?

Yes and no. We're in the process of retiring some old storage frames, old Hitachi frames actually. I believe it's just disk-based. There are actually three different Hitachi frames and they're different. One is all flash, one is hybrid, and the other one is purely disk-based. So there's a mix. We have another all-flash platform that we could move workload to, but the NetApp fit the workload a lot better for this in my opinion. So it made sense.

The original intent was actually to extend our NAS - we primarily use NetApp for NAS and a lot of our environment. But we've pitched the AFF that we just installed, the A700, primarily as a SAN platform. So we're really trying to leverage more towards that now.

It will eventually be used for both block and file storage. It was originally slated for file usage NAS, but we're leveraging it more for block.

I had worked with NetApp as block storage in the past, and I always had a high opinion of it. I think NetApp is the best in the industry at providing a unified platform for file and block. Hands down.

We don't get too deeply involved in the cost analysis, but management and engineering rely heavily on the input from myself and my co-worker on the storage team, for these kinds of decisions, on a technical level.

How was the initial setup?

We had Pro Services, but we were heavily involved.

For someone who is experience with any NetApp platform it's very, very straightforward, very similar to anything else that you would do. Obviously there are some specific guides, specific to AFF. You want to make sure you're following those best practices, but other than that it's a cinch. It's something that I could have done on my own without Professional Services, that's how easy it was.

Which other solutions did I evaluate?

We have storage frames from most of the large vendors, so EMC would have been on the table, IBM would have been on the table, Hitachi. And really with the ecosystem that NetApp has built up around it, it just makes the most sense from a management perspective for sure. And the performance and value for money is there as well. It's a tough combo to beat.

What other advice do I have?

We have a 8080 EX HA pair, an 8040 HA pair, and an A700 all in the same cluster. That's our production cluster. We also run an AFF8040 for non-production and then a couple of other FAS heads: two HA pairs, 8040s for DR. So we've got some NetApp spread around.

Based on our experience with AFF, we are definitely more likely to consider NetApp for mission critical storage systems in the future because it's the same quality and the same value for money as we have always come to expect from them.

This is the direction the industry is going. My personal opinion is that SaaS 15,10k is going to be dead, completely within the next three to five years. Everything is going to be flash for performance and cheap and deep SATA, probably object storage for archival. I just think this purchase puts us better in alignment with where the industry is headed as a whole, it's more future proof.

When it comes to the most important criteria when selecting a vendor to work with I think what's important is performance, value for money and, in addition to that, having support that's easy to work with, that can get you the answers quickly when you need them. That is the other big thing.

I give it a nine out of 10 because there's always room for improvement. I don't think anything is perfect in IT, but it's pretty darn good. It's really pretty impressive technology when you get it running.

What would make it a 10 goes back to what we talked about above, with the additional integrations and single panes of glass and getting a whole functional flow; what NetApp keeps pitching on the roadmap as the "Data Fabric," getting a single pane of glass for everything in your infrastructure and tying it all together.

Advice as far as choosing a solution? Everybody's requirements are different, but if they don't have NetApp at the top of the list as candidates, they're doing something wrong.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user335835 - PeerSpot reviewer
Global Manager (Storage) Cloud Managed Services at IT Convergence
Real User
It requires less real estate in the data center, saves power, and adds serviceable IOPS.

What is most valuable?

With All Flash, the benefit we have seen is the real estate in the data center has really shrunk by leaps and bounds. We went from having a huge rack full to provide about 10 TBs of storage to using just two shelves to provide 72 TBs of storage with solid state. It saves a lot of power and adds to the IOPS that can be serviced.

What needs improvement?

I would like to see end-to-end automation that would enable service providers to get the infrastructure with faster provisioning, decommissioning, or even performance analysis; end-to-end includes compute, network, storage and applications.

We are interested in seeing more compatibility with other virtualization platforms, especially with Oracle. That's a vast area. There seems to be two worlds: Oracle is on one side; VMware, NetApp, Cisco and all of them are on the other side. They need to come together to integrate and provide more compatible solutions. We are Oracle service providers for Oracle databases and applications. It’s a niche area and FAS still isn’t there.

What do I think about the stability of the solution?

The ONTAP OS is stable. We have the performance of the SSDs. We have the CPU processing speed, which helps us support 1 million IOPS.

I think we have a couple of options for the ONTAP versions: the 8.3 version and the new 9, which I think just reached general availability. We intend to use the 8.3, which is more stable in our environment for SATA, SAS and hybrid. We will continue to use the same stable ONTAP version for our All Flash.

What do I think about the scalability of the solution?

As I mentioned, scalability with respect to the space is very nice. cDOT gives us the scalability to expand the cluster. So we have a two-node hybrid. We added two more, making it a four-node cluster. We can expand it to eight nodes in a pure SAN cluster.

How are customer service and technical support?

Technical support is nice. It has been working well for us.

Which solution did I use previously and why did I switch?

We have traditionally used SATA disks; then we migrated to SAS, and then to a hybrid which included a flash pool. Now we have embarked on all flash. This journey has been really exciting for us. We have used each of these storage systems to package storage services for our customers.

We were previously using HPE 3PAR. I was not involved in the switch between 3PAR to FAS, and I’m not sure why we switched. When I joined this company, we already started with NetApp.

How was the initial setup?

The initial setup was straightforward. There were no problems. We usually have a professional service engineer in the data center, and we have certified engineers within our organization to work together to design and implement.

What other advice do I have?

It has usually been a unified computing platform with NetApp All Flash; so you get NAS and SAN protocols from the same box.

I would encourage my colleagues to evaluate multiple products, and find the right fit for their use cases.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp AFF
January 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
it_user527232 - PeerSpot reviewer
Senior Consultant at a consultancy with 1,001-5,000 employees
Real User
We spread it out across multiple environments using multiple protocols.

What is most valuable?

One of the biggest features, that we've been able to use the most, is spreading out across multiple environments using multiple protocols. Getting all flash in place for us has been really helpful in consolidating a lot of those environments down to a single network structure, as opposed to spreading way out, across fiber and copper. That's probably been the biggest thing.

How has it helped my organization?

Our organization is very VMware heavy. Going from old spinning media up to all flash has been a night-and-day difference.

What needs improvement?

I was at an executive briefing meeting recently. One of the things that I brought up, that I will continuously bring up whenever asked, is that it seems easy enough to upgrade the OS straight from the OnCommand management software, but one thing that seems difficult is updating disk firmware and qual packages. They almost require you to have a TFTP HTTP server in order to download those files. The easiest thing for me would be to have something on the GUI to just grab that package, drop it in and update it. That's what I want to see. I hope they add that; additional ways to update not just the OS but disk and shelf and qual packages and all that other firmware. If there was a central page to just upgrade all of that other stuff in ONTAP, that would be fantastic.

What do I think about the stability of the solution?

Stability has been fantastic. We've previously had other vendors for storage, and there have been issues. Ever since we've had the all flash in, we’ve never had a problem.

What do I think about the scalability of the solution?

Scalability seems to be something that is a non-issue anymore. If we need space, we can throw in a shelf. If we need more compute, we can add more nodes to it. That was part of going into the purchase of our all flashes, knowing that we can scale both down and up. We haven't had to yet, but we know that it's there.

How are customer service and technical support?

We occasionally use technical support; not too often. I did get certified right before we bought it, so I've been able to do a lot of my own. We have a good relationship with our SE and I've been able to reach out to him. We have several resources available to our company. We've used them, but not a lot.

When we have used technical support, it's been top-notch.

Which solution did I use previously and why did I switch?

I was not that involved in the decision to invest in the All Flash FAS. I do know that, because I did have experience with it, I probably influenced some of the purchasers within my company. They knew that they had somebody on the team that was able to work with it.

How was the initial setup?

In our particular scenario, we had a failing. We had another vendor storage array that was failing. It was a Hitachi that was all spinning medium. When that went down, we reached out to NetApp. They were able to help us out with CDW to get us loaner equipment while we were purchasing the all flash.

There was a little bit of complexity there. However, once we got the all flash in, we were able to cluster it together with the loaner equipment and move everything over on the back end. There was no impact to VMware, and everything else was as smooth as could be.

Which other solutions did I evaluate?

At the time, I don't think we were considering any other vendors, only because we were moving towards becoming an all-NetApp shop. This was the go-to thing. We did have a relationship with NetApp before. We had previous spinning FAS arrays. We do have some E-Series and so on. We do have a good relationship with our NetApp reps, so that probably went into a lot of it.

What other advice do I have?

Offering advice is pretty difficult for me, because there's a lot of good to it. It depends on the application; that is a big thing. Smaller environments can probably benefit more from the E-Series. We're multi-client, so having the ability to break it out into SVMs is really helpful. The biggest thing is, if you've got multiple clients and you need to deliver performance to them, the AFF is hard to beat.

The two biggest criteria for me when selecting a vendor are knowledgeability and accessibility; being able to reach the people that support us, and having them know exactly what to do. I'm not expecting the first person I call to know it all, but them being able to say, "I know this one person that can help you out." That's good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user351210 - PeerSpot reviewer
System Administrator at a retailer with 10,001+ employees
Vendor
It's given us the ability to move from a switchless cluster setup to a switched cluster setup without any impact on performance or availability.

What is most valuable?

  • Clustered Data ONTAP 8.3.1
  • Great storage device
  • It can handle higher workloads and has faster response times.

The function I like best on the NetApp cluster is the ability to move from a switchless cluster setup to a switched cluster setup without any impact on performance or availability. We did this recently during a normal workday with zero impact -- quite impressive, I must say.

How has it helped my organization?

We were able to seamlessly go from a switchless cluster to the AFF. We did it with zero downtime, it was done during a normal workday without maintenance, and it had no impact on performance.

What needs improvement?

I don’t like to the monitoring systems available from NetApp as they do not give me the proper insight into performance problems which might occur. Recently, NetApp brought out their Graphite and Grafana tools in Harvest. To have all the metrics available in Graphite or Grafana is a really cool improvement.

For how long have I used the solution?

We've been using it since March for our functional testing and QA. We use our Netapp AFF in a cluster mode setup in combination with a flashpool NetApp. This Netapp cluster is used to serve our QA environment. Whenever we have machines which demand high IO or low latency we move them into the Netapp AFF volumes.

What do I think about the stability of the solution?

We only need one person maintaining it, and it’s very stable. There’s been no crashes with the new 8.1 Cluster Mode.

What do I think about the scalability of the solution?

It is scaling to our needs.

How are customer service and technical support?

Customer Service:

8-9/10

Technical Support:

8-9/10

Which solution did I use previously and why did I switch?

This is the first all-flash product I've used.

How was the initial setup?

It's a straightforward Next > Next > Finish setup, like Windows.

What about the implementation team?

We did it with a vendor who were 9/10.

Which other solutions did I evaluate?

We performed a good comparison between it and EMC XtremIO and HP 3PAR, and decided to use NetApp. We chose NetApp because we had used them before and we know how to troubleshoot it. Also, no other vendor offers the cluster mode and isolation of the performance through virtual machines.

What other advice do I have?

Just go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Fatih Altunbas - PeerSpot reviewer
Fatih AltunbasIT Solutions Architect at nds Netzwerksysteme GmbH
Real User

Sorry but wasnt the title something like "Research HPE 3PAR Flash...but choose NetApp..."? I dont see any conclusions about 3PAR. So this article isn´t very helpful at all.

Principal Storage Architect at a tech vendor with 5,001-10,000 employees
Real User
Top 10
Boosts performance for tasks like general workloads, virtualized workloads, and high-performance databases
Pros and Cons
  • "NetApp AFF's flash technology offers great performance. This feature has been my go-to for managing data and ensuring speed and reliability."
  • "In terms of improvement, the support could be a little better."

How has it helped my organization?

I use AFF to boost performance for tasks like general workloads, virtualized workloads, and high-performance databases. It helps me manage costs while delivering better results in these areas. 

Additionally, AFF has significantly simplified my infrastructure while maintaining high performance. It simplifies the infrastructure by allowing us to easily migrate and adjust workloads using SnapMirror based on our environment's needs. 

With multiple clusters, it offers the flexibility to distribute workloads effectively and adapt to changing demands. AFF has also reduced support issues. Customers usually only complain about performance when it's a real problem, but with AFF's flash storage, we have had fewer complaints. When issues do come up, they are often related to other parts like the network, not the storage itself, which makes troubleshooting easier. 

What is most valuable?

NetApp AFF's flash technology offers great performance. This feature has been my go-to for managing data and ensuring speed and reliability.

What needs improvement?

In terms of improvement, the support could be a little better but it has improved a lot.

For how long have I used the solution?

I have been using NetApp for thirteen years.

What do I think about the stability of the solution?

NetApp AFF is very stable. I would give it a ten out of ten for stability.

How are customer service and support?

The support has been good, with responsive assistance, especially at higher tiers. However, there were some language and repetitive questions issues with the first-line support, but it improved as it escalated to higher levels. Having account managers has been beneficial.

How was the initial setup?

The initial setup was easy, similar to other NetApp FAS installations.

What's my experience with pricing, setup cost, and licensing?

The price is a bit high, but it is worth it because we have fewer performance issues to deal with and it saves us time. Using multiple NetApp clusters also helps us move workloads as needed, which cuts costs.

What other advice do I have?

Overall, I would rate NetApp AFF as a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Infrastructure, Network & Security Management at Vos Logistics N.V.
Real User
Good product for performance that is stable, and it is easy to set up
Pros and Cons
  • "Technical support is good."
  • "When comparing with Pure for example, with Pure you have no maintenance anymore and with NetApp, you still need maintenance."

What is our primary use case?

We are using this product for performance and growth.

What is most valuable?

Every storage platform is a good product.

What needs improvement?

The only problem is that when you change to NetApp, it may have a large impact on your backups or something else.

When comparing with Pure for example, with Pure you have no maintenance anymore and with NetApp, you still need maintenance. For the maintenance, you need an external company to maintain the system. With Pure you have less maintenance which is a good item.

I think it could have better monitoring.

For how long have I used the solution?

I have been working with the solution for 16 years.

What do I think about the stability of the solution?

This solution's stability is good. We have not had any issues.

What do I think about the scalability of the solution?

It's a scalable solution. If we need more storage, we purchase an extra desk cabinet.

We have approximately 700 users in our organization. We have an additional 100 people joining our company.

How are customer service and technical support?

Technical support is good. 

We have an external company to maintain our NetApp.

How was the initial setup?

The initial setup is not complex.

When we changed to NetApp it took one to days to migrate everything.

What's my experience with pricing, setup cost, and licensing?

The price of NetApp is very expensive, but we don't know how much Pure is, so we can't compare.

What other advice do I have?

We are currently using NetApp and intend to change the storage next year. Our choices are between NetApp and Pure. We are a transport company, so part of the decision will be based on the price.

All storage vendors have good solutions now.

We are not using NetApp AFF, we are using NetApp with the disks and a bit of Flash.

We have a flash pool with our NetApp and we want to go to full Flash next year.

I would rate NetApp AFF an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527175 - PeerSpot reviewer
Unix Engineer at a healthcare company with 5,001-10,000 employees
Real User
We wouldn't be able to do what we do without thin provisioning
Pros and Cons
  • "Things that have been really useful, of course, are the clustering features and being able to stay online during failovers and code upgrades; and just being able to seamlessly do all sorts of movement of data without having to disrupt end-users' ability to get to those files. And we can take advantage of new shelves, new hardware, upgrade in place. It's kind of magic when it comes to doing those sorts of things."
  • "One of the areas that the product can improve is definitely in the user interface. We don't use it for SAN, but we've looked at using it for SAN and the SAN workflows are really problematic for my admins, and they just don't like doing SAN provisioning on that app. That really needs to change if we're going to adopt it and actually consider it to be a strong competitor versus some of the other options out there."

What is our primary use case?

Our primary use case for AFF is to host our internal file shares for all of our company's "F" drives, which is what we call them. All of our CIFS and NFS are hosted on our AFF system right now.

How has it helped my organization?

We've been using AFF for file shares for about 14 years now. So it's hard for me to remember how things were before we had it. For the Windows drives, they switched over before I started with the company, so it's hard for me to remember before that. But for the NFS, I do remember that things were going down all the time and clusters had to be managed like they were very fragile children ready to fall over and break. All of that disappeared the moment we moved to ONTAP. Later on, when we got into the AFF realm, all of a sudden performance problems just vanished because everything was on flash at that point. 

Since we've been growing up with AFF, through the 7-Mode to Cluster Mode transition, and the AFF transition, it feels like a very organic growth that has been keeping up with our needs. So it's not like a change. It's been more, "Hey, this is moving in the direction we need to move." And it's always there for us, or close to being always there for us.

One of the ways that we leverage data now, that we wouldn't have been able to do before — and we're talking simple file shares. One of the things we couldn't do before AFF was really search those things in a reasonable timeframe. We had all this unstructured data out there. We had all these things to search for and see: Do we already have this? Do we have things sitting out there that we should have or that we shouldn't have? And we can do those searches in a reasonable timeframe now, whereas before, it was just so long that it wasn't even worth bothering.

AFF thin provisioning allows us to survive. Every volume we have is over-provisioned and we use thin provisioning for everything. Things need to see they have a lot of space, sometimes, to function well, from the file servers to VMware shares to our database applications spitting stuff out to NFS. They need to see that they have space even if they're not going to use it. Especially with AFF, because there's a lot of deduplication and compression behind the scenes, that saves us a lot of space and lets us "lie" to our consumers and say, "Hey, you've got all this space. Trust us. It's all there for you." We don't have to actually buy it until later, and that makes it function at all. We wouldn't even be able to do what we do without thin provisioning.

AFF has definitely improved our response time. I don't have data for you — nothing that would be a good quote — but I do know that before AFF, we had complaints about response time on our file shares. After AFF, we don't. So it's mostly anecdotal, but it's pretty clear that going all-flash made a big difference in our organization.

AFF has probably reduced our data center costs. It's been so long since we considered anything other than it, so it's hard to say. I do know that doing some of the things that we do, without AFF, would certainly cost more because we'd have to buy more storage, to pull them off. So with AFF dedupe and compression, and the fact that it works so well on our files, I think it has saved us some money probably, at least ten to 20 percent versus just other solutions, if not way more.

What is most valuable?

The most valuable feature on AFF, for me as a user, is one of the most basic NetApp features, which just:

A user comes to you and says, "I need more space." 

"Okay, here, you have more space." 

I don't have to move things around. I don't have to deal with other systems. It's just so nice. 

Other things that have been really useful, of course, are the clustering features and being able to stay online during failovers and code upgrades; and just being able to seamlessly do all sorts of movement of data without having to disrupt end-users' ability to get to those files. And we can take advantage of new shelves, new hardware, upgrade in place. It's kind of magic when it comes to doing those sorts of things.

The simplicity of AFF with regards to data management and data protection — I actually split those two up. It's really easy to protect your data with AFF. You can set up SnapMirror in a matter of seconds and have all your data just shoot over to another data center super quickly.

What needs improvement?

But I find some issues with other administrators on my team when it comes to management of the data because they have to either learn a CLI, which some of them really don't like to do — to really get into managing how volumes should be moved or to edit permissions and stuff like that. Or they go into a user interface, which is fine, it's web-based, but it's not the most intuitive interface as far as finding the things you need to do, especially when they get complicated. Some things just hide in there and you have to click a few levels deep before you can actually do what you need to do. 

I think they're working on improving that with like the latest versions of ONTAP. So we're kind of excited to see where that's going to go. But we haven't really tried that out yet to see.

One of the areas that the product can improve is definitely in the user interface. We don't use it for SAN, but we've looked at using it for SAN and the SAN workflows are really problematic for my admins, and they just don't like doing SAN provisioning on that app. That really needs to change if we're going to adopt it and actually consider it to be a strong competitor versus some of the other options out there. 

As far as other areas, they're doing really great in the API realm. They're doing really great in the availability realm. They just announced the all-SAN product, so maybe we'll look at that for SAN.

But a lot of the improvements that I'd like to see around AFF go with the ancillary support side of things, like the support website. They're in the middle of rolling this out right now, so it's hard to criticize because next month they're going to have new stuff for me to look at. But tracking bugs on there and staying in touch with support and those sorts of things need a little bit of cleanup and improvement. Getting to your downloads and your support articles, that's always a challenge with any vendor. 

I would like to see ONTAP improve their interfaces; like I said, the web one, but also the CLI. That could be a much more powerful interface for users to do a lot of scripting right in the CLI without needing third-party tools, without necessarily needing Ansible or any of those configuration management options. If they pumped up the CLI by default, users could see that NetApp has got us covered all right here in one interface. 

That said, they're doing a lot of work on integrations with other tools like Ansible and I think that might be an okay way to go. We're just not really there yet.

For how long have I used the solution?

We've been using AFF for file shares for about 14 years now.

What do I think about the stability of the solution?

The stability of AFF has actually been great. This is one of the areas where it has improved over time. During the Cluster Mode transition, there were some rocky periods here and there. Nothing serious, but you'd do a code upgrade and: "Oh, this node is being a little cranky." As they've moved to their newer, more frequent, deployment model of every six months, and focused more on delivering a focused release during that six months — instead of throwing in a bunch of features and some of them causing instability — the stability of upgrades and staying up has just improved dramatically. It's to the point where I'm actually taking new releases within a month of them coming out, whereas on other platforms that we have, we're scared to go within three months of them coming out.

What do I think about the scalability of the solution?

Scalability on AFF is an interesting thing. We use CIFS and that doesn't scale well as a protocol. AFF does its darndest to get us up there. We've found that once we got into the right lineup of array, like the AFF A700 series, or thereabouts, that was when we had what we needed for our workloads at our site. But I would say that the mid-range stuff was not really doing it for us, and our partners were hesitant to push us to the enterprise tier when they should have. So for a while, we thought NetApp just couldn't do it, but it was really just that our partners were scared of sticker-shock with us. Right now we've been finding AFF for CIFS is doing everything we need. If we start leveraging it for SAN I could have something to say on that, but we don't.

What other advice do I have?

Don't be scared. They're a great partner. They've got a lot of options for you. They've got a lot of tools for you. Just don't be scared to look for them. You might need to do a little bit of digging; you might need to learn how the CLI works. But once you do, it's an extremely powerful thing and you can do a lot of stuff with it. It is amazing how much easier it is to manage things like file shares with a NetApp versus a traditional Windows system. It is life-changing if you are an admin who has to do it the old-fashioned way and then you come over here and see the new way. It frees you up from most of that so you can focus on doing all the other work with the boring tools that don't work as well. NetApp is just taking care of its stuff. So spend the time, learn the CLI, learn the interfaces, learn where the tools are. Don't be afraid to ask for support. They're going to stand with you. They're going to be giving you a product that you can build on top of.

And come out to NetApp Insight because it's a good conference and they got lots of stuff [for you] to learn here.

NetApp certainly has options to unify data services across NAS and local and the cloud. But we are not taking advantage of them currently.

I'm going to give it a nine out of ten. Obviously you've heard my story. It's meeting all our needs everywhere, but the one last piece that's missing for me is some of those interface things and some of the SAN challenges for us that would let us use it as a true hybrid platform in our infrastructure. Because right now, we see it as CIFS-only and NAS-only. I would really like to see the dream of true hybrid storage on this platform come home to roost for us. We're kind of a special snowflake in that area. The things we want to do all on one array, you're not meant to. But if we ever got there, it would be a ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527319 - PeerSpot reviewer
Sr. Systems Administrator - Storage at a engineering company with 1,001-5,000 employees
Vendor
We moved from mechanical disks to flash in order to speed up our BI reports.

What is most valuable?

Going from mechanical disks to flash was a huge benefit, speed-wise. A lot of big BI reports that we were running that would take hours, we can do in 10 minutes now. That was really the biggest impact. The user saw it immediately, the benefit of it.

How has it helped my organization?

We're an electronics manufacturer. Shop floor people rely on these reports to make decisions throughout the day and we can, instead of having a once-a-day refresh, they can almost get it on demand.

What needs improvement?

I would just like to keep seeing improvements in performance and efficiency, which it seems to have been doing between 8.3 and 9; it's getting better with every release.

The user interface is a lot better. I think in 9, we do a lot of command line stuff, so I'm not into the GUI too much.

For how long have I used the solution?

We’ve been using it for six months. It's fairly new.

What do I think about the stability of the solution?

We've had no issues stability-wise; we've been a NetApp customer for 20 years and just rarely have any issues.

How are customer service and technical support?

Technical support is getting better. Historically, it's been painful. We had some challenges with support but over the last couple of years, I think it has gotten a lot better. We have a really good SE now that we leverage and our partner's really good as well.

Which solution did I use previously and why did I switch?

We knew we needed to invest in a new solution because we lease our equipment and it was due for release return.

How was the initial setup?

Initial setup was easy. We had one small system. We have a lot of FAS systems; we have a single AFF right now. It's an 8080, with just one shelf. It was a very simple setup. We're familiar with cluster mode already.

Rack it and call it good.

Which other solutions did I evaluate?

We looked at several other options:Pure Storage, Nutanix, and Tintri.

We chose NetApp because all of our other storage systems are NetApp. We just liked being able to leverage the knowledge that we already had in house. We didn't see a lot of value in having another siloed storage system out there that we had to support. Price-wise, NetApp was very competitive, more competitive than we had expected.

What other advice do I have?

Do it. You won't regret it.

I like the product, and am quite happy with it.

When I choose a vendor, some of the criteria I look for are support, the ability to execute and a mature product line.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.