I like the speed and that it's easy to set up. We are now using the compression and the dedupe, which is very useful in saving a lot of data space.
Storage Engineer at a energy/utilities company with 10,001+ employees
Using the compression and the dedupe saves data space.
What is most valuable?
How has it helped my organization?
As I’ve mentioned, we are using the compression to save data space. We do a lot of vaulting. We have our primary storage and our secondary storage. For our secondary storage, we always had to buy big SATA disks but now we can use compression to actually save buying monstrous disks and use compression to save our secondary vault for data.
What needs improvement?
I'm hearing about compaction, I kind of want to find out more about it. I guess it's another level of compression on top of things. I’d like to just see where it takes off from there. I know that the speed of the disks isn't going to be the bottleneck anymore. As far as the NAN technology coming out, I want to find out what the feature design is for NetApp on that, too.
So far, I haven’t seen any features in other solutions that I'd like to see brought in to AFF. I'm pretty impressed with the way we run things for what we have so far.
They could always improve the pricing. It is relatively expensive. When we priced things out before, it was priced by how many GBs you need for whatever you need, how many TBs. Now, it's terabytes compressed. You're looking at a compression tool, so you don't need as much hardware to get the same amount of space. It actually is saving space in our data centers, so we're getting a lot of improvements with heating and cooling, and with tile space; half the data center's coming back. For the past two years, we've been really ramping up on different technologies and decreasing our data center space. We've been looking at AFF now for over a year now. We've been running more and more of those in.
For how long have I used the solution?
I've been running the AFF systems now for over a year.
Buyer's Guide
NetApp AFF
January 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,369 professionals have used our research since 2012.
What do I think about the stability of the solution?
We have not had any stability issues. We can do vault moves and everything else. It gives us flexibility, mainly in our VMware environment, because we're all NFS. We’re able to buy new equipment, retire equipment, swap things in and out very easily.
What do I think about the scalability of the solution?
We have not had any scalability issues so far. It's scalable, depending on what your network switch is; we're running ten-node clusters right now.
How are customer service and support?
Sometimes we use technical support. It depends on who you get. The last couple of people I had were helpful. We use professional services. For example, when we do an upgrade two or three levels up, we'll mostly use professional services or our contacts. For any kind of upgrades, we'll get recommendations from technical support, and so on. They've been great.
Which solution did I use previously and why did I switch?
Our main kick off was our VDI environment, our work stations, heavy writes. Typically, we were running SAS disks and they were doing good but for the right performance, you really had to have huge aggregates to carry that load. With AFF, you don't really need that because the IOPS are there and it can handle it.
How was the initial setup?
Initial setup has been easier and easier because we used to set older systems up with SAS and aggregates and everything else. Now, it's kind of, start it up and let it go. It's getting a lot easier, at least on the hardware setup.
Which other solutions did I evaluate?
We mainly run NetApp for our NAS environment but for SAN, we run some of the other vendors. However, that's kind of coming around. People are seeing what these AFF systems are doing and I'm actually doing some testing in our SAN environment for some of the NetApp stuff, too. It might be a good thing. We'll have to see.
What other advice do I have?
We do a lot of work with our NetApp professional services or just design teams. Get help with them to start it out, so you have some kind of baseline. Don't just go run out there and buy something. (I guess if you have the money, you can go out there and try it.)
We've been working with a pretty good support team that we get to bounce things off of.
I can't find anything bad about them. It's been a big improvement for us.
When I look for a vendor, support is important to me. You want to be able to buy a piece of equipment, run a piece of equipment, you don't know anything about, and know that somebody can support it, so that when something does crash, they're not going to just say, "Oh, call somebody else," or run away from you. Support is very important; I would think so.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate System Engineer III at a comms service provider with 1,001-5,000 employees
We deployed it to troubleshoot storage performance.
What is most valuable?
The performance gains over traditional FAS systems and spinning media make it invaluable for an organization. We specifically have deployed it to troubleshoot storage performance. We don't really have a use case for it other than to troubleshoot at this point. It's allowed us to validate that there are no problems with the storage and to leverage the All Flash system to show that storage wasn't the issue.
How has it helped my organization?
It's reducing troubleshooting time to identify which major functional area the problem has been in. We're able to identify quickly now that, whether storage is or is not a contributor to any troubleshooting that we have going on.
What needs improvement?
At this point, I don't really have any comments on room for improvement because we don't have a lot of use case in our environment right now. We don't actually have a use case other than troubleshooting. Right now, we don't have any high-performance data that needs all flash at this time.
Obviously, keeping the scale and leveraging higher-capacity, solid-state drives is great to reduce power and cooling and space in the data center. That's not really a NetApp thing, that's more of a Samsung thing, who are our flash vendor. It’s absolutely something we’re looking forward to improving on. They're essentially getting rid of SAS in our environment as they grow. We purchased it with the 3.8 TB drives and they've done well to reduce a lot of space. All Flash FAS has been touted as something to get rid of SAS, and we like the fact that it's able to mask some of the issues that we have inside of applications just due to the performance gains that we get. I’m really just hoping that they keep on that, providing higher stability for applications that have had problems in the past.
Pricing can always be improved. We noticed that the pricing on it was very similar to the caching pricing, which is held at a premium even though this is storage that's not for caching only. It's not like a flash pool where you've added it to an aggregate to increase performance. This is your base disk. This is actually where you're storing data not just for caching. That's one thing that we saw in the pricing, but as solid state prices come down, the pricing is going to get better.
There isn’t anything that I wake up in the morning and think, "If only had just did this," or, "If only this was a little bit easier to use, that would make my day." We keep a very simple environment by design, and so we really try to eliminate any complexities that are out there. We're all file-system storage so we don't have any fiber in our environment. It just keeps everything simple. As far as the interfaces, our group has been using the NetApp interfaces for years and we’ve grown used to them.
What do I think about the stability of the solution?
So far we haven't had any major stability problems with the platform. There was no real trouble with installing it or migrating to it. We don't have any problems at this time, but we don't have a lot of performance data on it right now, either.
What do I think about the scalability of the solution?
Scalability seems great. We purchased an AFF8080 with only one disk shelf, so we're able to scale much larger than we are right now.
How are customer service and technical support?
As far as NetApp technical support, we've had one case open with them for the All Flash FAS. We haven't used any professional services, but we've used the support group for one small issue with deployments. They were great; they had a fix with us faster than anyone had expected.
Which solution did I use previously and why did I switch?
To a certain degree, I was involved in the decision process to invest in the All Flash FAS. I recommended of it and then obviously, higher up the food chain, they decided to go with it.
We weren't previously using anything else with all flash. The company I was with was a NetApp consumer long before I got there. No real big changes on the commercial side of what we bought; just kind of investing in the new technology of all flash.
The decision to invest in it in the first place was strictly for performance testing, to make sure that applications weren't running into performance issues with spinning media.
How was the initial setup?
Initial setup was done through me in combination with professional services. We had them do the racking and cabling through a VAR that we use, but then we specifically had joined it to the cluster and configured it.
Initial setup was pretty straightforward. We were able to leverage some of the documentation on the NetApp site and get through it in under a week so.
Which other solutions did I evaluate?
We weren't really considering any other vendors. We have a very good relationship with NetApp and we've been really happy with them.
The most important criteria for me when selecting a vendor to work with is the support infrastructure; we have to have good support. For business-critical applications, if there's downtime – it happens – but we need a support organization and infrastructure that can help us. We'd leverage a support account manager to get the best out of support and we've had very good success with NetApp so far.
What other advice do I have?
I can't really give any advice because I don't really have anything to compare it to. We've deployed and it's worked well for us, so I would definitely recommend it but I can't recommend it against anything else.
We haven't seen any issues, but it's software and hardware so there will be one at some point.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
NetApp AFF
January 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,369 professionals have used our research since 2012.
ICT Infrastructure Engineer at a healthcare company with 1,001-5,000 employees
We're able to treat more patients now because our workloads are performing faster, though I'd like to see online duplication, which I believe will be available with 8.3.2.
What is most valuable?
For us in the health care sector, the most valuable feature is quality of service because we're able to stop the workloads from taking over other workloads that are more important.
We have storage virtual machines at work, so we're able to segregate and distinguish between different workloads. I think local HFL might as well form the natural process side of things, which is an improvement from 7-Mode.
How has it helped my organization?
We're able to treat more patients now because our workloads are performing faster.
What needs improvement?
I'd like to see online duplication, which I believe will be available with 8.3.2.
For how long have I used the solution?
We've been using it for the past four months or five months with lots of clinical applications that deal with healthcare, and VMs with SQL.
What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
We've had no crashes. We have experienced a couple of problems based on configuration and books. I believe these issues are going to be addressed in an update, but for now I think they are just focused on the reiteration of what the best practices are.
What do I think about the scalability of the solution?
It scales to our needs.
How are customer service and technical support?
7/10, as there were a couple of issues which took technical support some time to handle.
Which solution did I use previously and why did I switch?
We have used Fusion-io for flash but nothing in SAN. We were looking to address performance issues, and NetApp addressed them.
How was the initial setup?
I think we took about two weeks to get up and running. We performed initial tests and diagnostic tests, all the results of which surpassed our expectations. We were able to get 400,000 IOPS from our system processor.
What about the implementation team?
We used a mix of three days with NetApp, another three days with a partner, and everything else was done in-house.
What was our ROI?
We won't have a number until we've fully migrated, but so far it looks good.
Which other solutions did I evaluate?
We were looking at Pure Storage and a couple of other vendors who had all-in-one solutions.
What other advice do I have?
I think it fits a lot of peoples requirements, but I'd recommend waiting until v8.3.2 just for the additional features and to resolve some books. Other than that, it's great.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a energy/utilities company with 501-1,000 employees
Upgrading from spinning disk increased the overall speed of our production servers
Pros and Cons
- "AFF works well for VMware storage."
- "AFF could introduce different subscriptions on the platform."
What is our primary use case?
AFF is our complete storage solution. We use it for SIP shares and VMware volumes.
How has it helped my organization?
Upgrading from spinning disk to AFF increased the overall speed of our production servers. AFF helped us simplify our infrastructure and improve the performance of our business-critical applications. The administration has become more straightforward. We were on an old version of ONTAP. Now that we are completely updated, it's even easier on the latest version.
What is most valuable?
AFF works well for VMware storage.
What needs improvement?
AFF could introduce different subscriptions on the platform.
For how long have I used the solution?
I have used AFF for three or four years.
What do I think about the stability of the solution?
AFF is stable. I don't have to touch it unless I want to.
What do I think about the scalability of the solution?
AFF is scalable. The ability to add shelves makes things easier.
How are customer service and support?
I rate NetApp support 10 out of 10. I've never had a complaint.
How would you rate customer service and support?
Positive
What was our ROI?
We've seen a significant performance increase. Upgrading from the A300 to the A400 was a noticeable difference.
What other advice do I have?
I rate NetApp AFF 10 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Service manager at VST ECS
Scalable solution with an easy initial setup process
Pros and Cons
- "It is a stable solution."
- "Its technical support could be better."
What is our primary use case?
Our customers use the solution for its MetroCluster feature.
What needs improvement?
It would be helpful if they set up local warehouses for the solution.
For how long have I used the solution?
We have been using the solution for five years.
What do I think about the stability of the solution?
I rate the solution's stability as a nine.
What do I think about the scalability of the solution?
We have an enterprise company as our customer for the solution. I rate the solution's scalability as a nine.
How are customer service and support?
I work as a support engineer and authorized distributor for the solution. Its technical support could be better as receiving the solution's spare parts takes a long time. When hardware failure occurs, we need to wait for its components to reach us from the metro city warehouse. It is a time-consuming process.
Which solution did I use previously and why did I switch?
We used HPE and Dell as well. They provide better customer service than NetApp as they have local authorized partners. So we get a prompt response from them in case of any failure issues.
How was the initial setup?
The solution's initial setup is straightforward.
What about the implementation team?
Our customers deploy the solution with the help of an integrator. I provide consultancy and integration services as well.
What's my experience with pricing, setup cost, and licensing?
The solution is moderately priced. I rate its pricing as a seven.
What other advice do I have?
The solution is quite good. I recommend it to others and rate it as a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Director at a tech services company with 11-50 employees
Versatile, easy to manage, saves us on storage space, and has reduced data center costs
Pros and Cons
- "The most important features are the IOPS and the ease of the ONTAP manageability."
- "The certification classes are good, but they don't cover enough of the material, and the exams only test on what is covered in class."
What is our primary use case?
We use this solution for in-house data.
How has it helped my organization?
The simplicity around data protection and data management is good with the snapshots and then being able to lock them up. We can conserve the data for our space and then set the layers that we set with the administration. It's very feasible.
Our data staff is smaller than it was because it's easier to manage in one portal. We have moved several employees into different departments.
The IT operations have been simplified through the unification of data services because we have just one window where we can manage it all.
With regard to application response time, I can say that the speed increase is substantially noticeable, but I do not have any numbers. It is probably twice as fast as it was.
I know that the data center costs have been reduced because we have fewer people managing the data, but I do not know by how much.
This solution has lessened our concern about storage as a limiting factor. It comes down to the easy manageability, the deduplication, and the compaction. Our volumes aren't growing as fast as they were.
What is most valuable?
The most important features are the IOPS and the ease of the ONTAP manageability.
The deduplicate process is performed in the cache before it goes to storage, which means that we don't use as much storage.
The versatility of NetApp is what makes it really nice.
What needs improvement?
The certification classes are good, but they don't cover enough of the material, and the exams only test on what is covered in class. When I leave those classes, I only feel half-full. I have to do so much research and I'm trying to get the data for my tasks, and it's a little complicated at times.
What do I think about the stability of the solution?
The NetApp AFF is very stable and we haven't had any issues.
What do I think about the scalability of the solution?
From what I can't tell, this solution is very scalable.
How are customer service and technical support?
The NetApp technical support is very good. They have the website and they have the forums where you can get questions answered. You can get a lot of things answered without even talking to anybody.
Which solution did I use previously and why did I switch?
Prior to NetApp AFF, we were using an HPE Storage solution. It was a little more difficult to swap out the drives on the XP series. You have to shut down the drive and then wait for a prompt to remove it. It's a long process and if somebody pulls it out hot and puts another one in then you're going to have to do a complete rebuild. It is not as robust or stable when you are swapping parts.
How was the initial setup?
NetApp is very easy to set up.
All of the solutions by different vendors have setup wizards but with NetApp, it walks you through the steps and it is easy. It has NAS, CIFS, NFS, and block, all at once. Building the lines and going through is done step-by-step. With other vendors like EMC, you have to get a separate filer. There are a lot more questions that have to be asked on the front end.
NetApp also talks seamlessly with VMware, and most people are on VMware.
What about the implementation team?
We performed the implementation.
Which other solutions did I evaluate?
Our shortlist of vendors included EMC, NetApp, and HPE, because we have relationships with all of them. Ultimately, NetApp gives us more versatility.
What other advice do I have?
This is my favorite storage platform.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Storage Engineer at HYUNDAI AUTOEVER AMERICA
The footproot of the arrays is significantly smaller while the application response time has approved
Pros and Cons
- "One of the main features that differentiate AFF from the FAS products, or some other technologies used, is the footprint of these arrays are significantly smaller than the traditional ones. Also, the performance that you get to these new arrays is really significant. You can see a huge difference there. By switching to it, we can achieve more storage performance and efficiency as well as in the long run lower down some of the TCOs due to reducing the footprint."
- "I think adding more features to make it more cloud enabled will help us with cloud tiering and simplify the whole cloud operations when it's integrating with our on-prem AFF products. That is one area where we would like to see more improvements from NetApp."
What is our primary use case?
We have been using the FAS series product, and AFF is pretty similar to the FAS products, as it still runs the ONTAP operating system. They are using AFF because that comes with all-flash disks, which gives us better performance with a smaller footprint. We use that mainly to start our block and NAS data.
How has it helped my organization?
One of the best things about the AFF products is its integration with NetApp StorageGRID, which can give you the ability of tiering to the cloud or StorageGRID. Whether it is on-prem or off-prem, tiering is the industry trend right now. One of the ways that these products help us is by using the new ONTAP version as well. They identify the cold data sitting on our main storage arrays, consuming the very expensive media and moving that to the cheaper storage tiers, whether it's on-prem, StorageGRID, off-prem on a public cloud, or a private cloud. With this integration as part of the Data Fabric, we have been able to lower some costs of storing data on-prem.
What is most valuable?
One of the main features that differentiate AFF from the FAS products, or some other technologies used, is the footprint of these arrays are significantly smaller than the traditional ones. Also, the performance that you get to these new arrays is really significant. You can see a huge difference there. By switching to it, we can achieve more storage performance and efficiency as well as in the long run lower down some of the TCOs due to reducing the footprint.
The one thing about NetApp products is they've been using the same operating system among all of their products, e.g., FAS or AFF. That feature makes it easier to manage and operate those environments because you don't really need to learn the whole new things or train all your engineers on new technology. Overall, it helps with the operations. It's not that complicated. It's easy to manage and operate.
What needs improvement?
I'm at the NetApp Insight events and seen that new features and functionality are either in the roadmap or coming. However, I think adding more features to make it more cloud enabled will help us with cloud tiering and simplify the whole cloud operations when it's integrating with our on-prem AFF products. That is one area where we would like to see more improvements from NetApp.
For how long have I used the solution?
We have been using NetApp products for a while.
What do I think about the stability of the solution?
NetApp has been stable. It is one of the vendors who we trust to put our production workload on it for numerous reasons. The AFF can survive disk failure. Although, the flash disks have longer life spans, everything is redundant. We haven't experienced any significant issue with these arrays. I would call it is it's six nines. There are even more arrays when it comes to availability and stability.
How are customer service and technical support?
Every time you contact the vendor for the technical issues that you have been dealing with, the level of support you get or the time it takes for you to get your issue resolved really matters and depends on the issue itself (how complicated it is). Sometimes, the support may send some requests to the technical team to gather logs and send them back to support. How many of these logs you have to collect or if you have to engage another vendor's support come into effect when you are trying to find out how fast an issue can be resolved. In general, when you open a case with NetApp support, usually if it's a P1 or P2 case, usually they are very fast when it gets to the point that we need to escalate to the next level of support. So far, we have had a good experience with NetApp. For most cases, they were able to help us resolve the issue as fast as possible.
What was our ROI?
It has improved the application response because the array using the SSD disks are also an NVMe compatible array. We are also using the NVMe host (HBAs) because our fabric is also NVMe compatible with some of the hosts running some mission critical applications with that, AFF, and the back-end storage. We have seen good improvement in the performance of our applications.
Which other solutions did I evaluate?
We've been using some other vendors products as well.
I cannot disclose the name of the vendors that we are using to compete with NetApp. In the industry today, you can't really tell if there is a bad product or good product. It comes down to your requirements. As a customer, first you have to define your requirements. Then, you need to know what you need, what is your goal, how are you going to achieve it, and what your challenges are. We identified those and have compared some solutions.
NetApp was our vendor of choice who could help us to fulfill our requirements, especially for some of the challenges that we were facing. NetApp has been able to help us with that.
What other advice do I have?
I would never give a 10 because there is always room for improvement for any technology. From zero to 10, I would give about an eight to nine to the AFF products because we have been very happy with them so far.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Information Systems Engineer at Varian Medical Systems
The compression, dedupe, and speed are the most valuable features
What is most valuable?
- The compression
- Dedupe
- The speed
With the ONTAP, the flexibility is also a nice feature.
How has it helped my organization?
We've had quite a positive response since we've moved to the AFF for our VCD and our VDI environments. The feedback from the end users and the virtualization team that manages it has been very positive.
We have a fairly large vCloud, vCloud Director (VCD) environment, which we use for our AFF systems, that and VDI. We use it all for file storage.
What do I think about the stability of the solution?
It is solid.
What do I think about the scalability of the solution?
It scales out very well. We have not had any issues trying to move anything around or when it comes to expansion. We haven't had to expand the AFF yet, but other ONTAP systems are very easy to expand.
How are customer service and technical support?
They're very professional. They usually find the issues, within the first couple of calls. The software support for all the SNAPManager products, sometimes the support is a little iffy on that, but the hardware support and the ONTAP support have always been pretty solid.
We had some issues with SNAPManager for Exchange around Snapshots not getting deleted, and it's been an ongoing problem for us. We haven't really come up with a solution yet. That's still been a problem. It's gone around the block a few times in support. In support you get a new guy, they start over with a case, that's been the frustration.
Which solution did I use previously and why did I switch?
It was all disk space, it was on a FAS system, it wasn't AFF. We switched because of growth. The amount of IO that we needed from our existing system just couldn't handle it.
I felt that NetApp was a little late to the game, but I guess that made them a little bit more mature when they got there. However, I've always been a fan of NetApp, an advocate.
How was the initial setup?
I was involved in the initial setup and it was very straightforward.
Which other solutions did I evaluate?
We looked at Pure. We looked at some of the Nutanix stuff, but it just wasn't what we needed.
What other advice do I have?
I have been an advocate of NetApp for a long time. It's a good company, has good equipment, and good support. I am more like to consider NetApp for mission critical storage systems based on my experiences with AFF.
Our current AFF is not part of a cluster of NetApp FAS systems, we have other systems that are multi-node clusters.
Definitely, heavily look at NetApp and its AFF solution. It's a rock solid platform. That's my recommendation.
Most important criteria when selecting a vendor: stability and longevity. That's why I'm looking at some of the other Flash providers out there. They haven't been around long enough really for us to know that they're going to be there when we need them. NetApp has been a pretty solid vendor for us.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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