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it_user750615 - PeerSpot reviewer
IT Administrator at a insurance company with 1,001-5,000 employees
Real User
Nov 1, 2017
Integrates seamlessly with what we're used to for FAS while getting the raw performance of flash
Pros and Cons
  • "The ability to do SnapMirror or SnapVault for data resiliency and backup."
  • "Based on our experience with AFF, we are definitely more likely to consider NetApp for mission critical storage systems in the future because it's the same quality and the same value for money as we have always come to expect from them."
  • "Additional performance, additional data efficiencies, that's what everybody wants right now."
  • "Occasionally there are struggles getting to the right people but, once you do, they know what they're talking about."

How has it helped my organization?

One example is we're moving a legacy application over. I'm actually in the middle of a project for that right now, where it's four Windows servers each with eight terabytes, that our actuary department uses for data analytics. With the efficiencies on the AFF, that eight terabytes has gone down to about two and a quarter of actual capacity used. So we're going to save a lot of space there, in addition to letting them run more simulations and get more simulations done more quickly because of the storage being so much faster than what they're on now.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

What is most valuable?

Some of the best things about AFF are that it integrates seamlessly with what we're used to for FAS as well. We can use the same ecosystem, OnCommand Unified Manager, but get the performance, the raw performance of flash. It's great that way.

I think that's the most important thing, the integration with the existing features that we already have and existing management systems. Among those features are the ability to do SnapMirror or SnapVault for data resiliency and backup. The other features are the data efficiencies, compaction and inline dedup compression, that let us use it more efficiently too. Those are huge on the list.

What needs improvement?

Looking at the road map that's out there, I think they're heading in the right direction. Additional performance, additional data efficiencies, that's what everybody wants right now.

And then the integrations that I'm really excited about - and part of the reason I'm here at the NetApp Insight 2017 conference - is to look at the integrations with AFF and things like StorageGrid Webscale. So you're getting even more efficiency out of the platform and offloading cold blocks that you don't need right away.

What do I think about the stability of the solution?

We haven't had any issues, even going back to the longer experience I have with the FAS platform. They're typically few and far between, especially compared to some of the other vendors we've worked with. When we do uncover an issue, we typically get escalated to the right teams and get it worked out.

Buyer's Guide
NetApp AFF
May 2026
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,196 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It's really good. There are some that things that could be done better there, like NetApp is doing; it's other products like Webscale and SolidFire. As long as you're aware of the design considerations, it's very, very easy. Shelves go in like a snap. As long as you make sure you have the proper compute to go with it, you're good to go.

We're not really having scalability issues, it's just you have to make sure that you're not exceeding the capacity of your heads when you're expanding your logical storage out, that's all.

It has caused problems for my company in the past, but I think that was the result of not having storage administrators with a high level of proficiency and knowledge of NetApp. They made some very poor sizing decisions, but you can't blame the vendor for that. It's more of the admins' fault for not specking them out properly.

How are customer service and support?

For the AFFs, I don't know if we've had to specifically leverage NetApp support yet. I don't think we've had an issue major enough that we've had to reach out. That's been more on the FAS side.

Support has generally been pretty good. Occasionally there are struggles getting to the right people but, once you do, they know what they're talking about.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

Which solution did I use previously and why did I switch?

Yes and no. We're in the process of retiring some old storage frames, old Hitachi frames actually. I believe it's just disk-based. There are actually three different Hitachi frames and they're different. One is all flash, one is hybrid, and the other one is purely disk-based. So there's a mix. We have another all-flash platform that we could move workload to, but the NetApp fit the workload a lot better for this in my opinion. So it made sense.

The original intent was actually to extend our NAS - we primarily use NetApp for NAS and a lot of our environment. But we've pitched the AFF that we just installed, the A700, primarily as a SAN platform. So we're really trying to leverage more towards that now.

It will eventually be used for both block and file storage. It was originally slated for file usage NAS, but we're leveraging it more for block.

I had worked with NetApp as block storage in the past, and I always had a high opinion of it. I think NetApp is the best in the industry at providing a unified platform for file and block. Hands down.

We don't get too deeply involved in the cost analysis, but management and engineering rely heavily on the input from myself and my co-worker on the storage team, for these kinds of decisions, on a technical level.

How was the initial setup?

We had Pro Services, but we were heavily involved.

For someone who is experience with any NetApp platform it's very, very straightforward, very similar to anything else that you would do. Obviously there are some specific guides, specific to AFF. You want to make sure you're following those best practices, but other than that it's a cinch. It's something that I could have done on my own without Professional Services, that's how easy it was.

Which other solutions did I evaluate?

We have storage frames from most of the large vendors, so EMC would have been on the table, IBM would have been on the table, Hitachi. And really with the ecosystem that NetApp has built up around it, it just makes the most sense from a management perspective for sure. And the performance and value for money is there as well. It's a tough combo to beat.

What other advice do I have?

We have a 8080 EX HA pair, an 8040 HA pair, and an A700 all in the same cluster. That's our production cluster. We also run an AFF8040 for non-production and then a couple of other FAS heads: two HA pairs, 8040s for DR. So we've got some NetApp spread around.

Based on our experience with AFF, we are definitely more likely to consider NetApp for mission critical storage systems in the future because it's the same quality and the same value for money as we have always come to expect from them.

This is the direction the industry is going. My personal opinion is that SaaS 15,10k is going to be dead, completely within the next three to five years. Everything is going to be flash for performance and cheap and deep SATA, probably object storage for archival. I just think this purchase puts us better in alignment with where the industry is headed as a whole, it's more future proof.

When it comes to the most important criteria when selecting a vendor to work with I think what's important is performance, value for money and, in addition to that, having support that's easy to work with, that can get you the answers quickly when you need them. That is the other big thing.

I give it a nine out of 10 because there's always room for improvement. I don't think anything is perfect in IT, but it's pretty darn good. It's really pretty impressive technology when you get it running.

What would make it a 10 goes back to what we talked about above, with the additional integrations and single panes of glass and getting a whole functional flow; what NetApp keeps pitching on the roadmap as the "Data Fabric," getting a single pane of glass for everything in your infrastructure and tying it all together.

Advice as far as choosing a solution? Everybody's requirements are different, but if they don't have NetApp at the top of the list as candidates, they're doing something wrong.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user652587 - PeerSpot reviewer
Solutions Architect at a tech services company with 1,001-5,000 employees
Consultant
Oct 31, 2017
They have the ability to have a cluster of disks contained of different kinds of disks, which has been useful
Pros and Cons
  • "Cluster data ONTAP as an operating system is very stable and very mature."

    What is most valuable?

    • Performance
    • Density per rack unit from the capacity perspective with some of the other drives.

    How has it helped my organization?

    It solves the performance issues of the past. 

    The primary use case for my customers is enterprise vSphere workloads or Oracle workloads. We have customers using it for both block and file storage.

    This is not a directly specific to AFF, but I like the idea in the cluster that the data from ONTAP would allow having a mix of All Flash HA pairs with hybrid arrays. This allows for a somewhat tiered approach for storage. So, that is cool.

    What needs improvement?

    I am excited to see how the data fabric story plays out from the entire NetApp portfolio that connectivity of all the different devices. I know in the beginning when it was first spoken about, SnapMirror was something talked about. I liked that idea of just having the ability to transfer data between different NetApp platforms, and that would obviously include the All Flash line.

    What do I think about the stability of the solution?

    Cluster data ONTAP as an operating system is very stable and very mature. We seemed to like with 9.2 that there is inline deduplication at the aggregate level. That is a welcomed addition.

    What do I think about the scalability of the solution?

    Since we are talking 24 nodes for NAS, that is really good. I forgot what the scale number is for block on clustered data ONTAP, but I have not run into any opportunities where we had to go beyond what we had.

    What other advice do I have?

    When you are looking at NetApp as a scale-out NAS player, they have been in the SMB in the FAS space for long time. They have done it well. They have done the multi-protocol access, NFS to NTFS access and reverse really well. They have the ability to have a cluster of disks contained of different kinds of disks, which has been useful. Also, as a unified box, it is like the Swiss army-knife of the unified boxes.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    NetApp AFF
    May 2026
    Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
    900,196 professionals have used our research since 2012.
    Systems Administrator at Anthc
    Real User
    Oct 31, 2017
    It has improved our applications' overall performance, and it has simplified our management of it
    Pros and Cons
    • "It has improved our applications' overall performance, and it has simplified our management of it."
    • "We had an issue, which was a self inflicted outage. Unfortunately, that one actually took our entire environment down."

    What is most valuable?

    It is the flexibility of configuration. It is optimized for flash, so we do not have to manage the configuration of what optimizes flash, but we do have the flexibility to configure what optimizes our environment.

    How has it helped my organization?

    It has improved our applications' overall performance, and it has simplified our management of it.

    We use it for all of our VMware infrastructure as well as for our X-ray data storage, for the short-term storage. We use both block and file storage.

    Now, we can manage failed disks in our SAN before we replace them or manage how quickly they are replaced. All these kind of decisions, we can make. This flexibility is critical to having a comfort level with our environment.

    What needs improvement?

    Being able to move SVMs from one cluster to another.

    What do I think about the stability of the solution?

    We have had two issues:

    1. There was a server and one of the heads rebooted because there was a system failure. We were unaffected, because the system stayed up and running. So, that was awesome.
    2. We had an issue, which was a self inflicted outage. Unfortunately, that one actually took our entire environment down. This was our own fault.

    Overall, the stability has been pretty amazing.

    What do I think about the scalability of the solution?

    Scalability is excellent. There has never been a question as to whether it could scale out. It has been more a question of, "Do we have the finances to be able to do it?"

    How are customer service and technical support?

    They have always been good about being responsive. I love the auto support. The people that we get on the phone are usually pretty knowledgeable, and if they are not and they don't know what to do, then they hand it off to somebody who does.

    Which solution did I use previously and why did I switch?

    We also have Pure Storage.

    How was the initial setup?

    It was pretty straightforward.

    What about the implementation team?

    We did have a rep on site as well that helped us with the installation. We have used it as part of a cluster to connect with other methods.

    Which other solutions did I evaluate?

    NetApp does a good job of being able to provide a lot of options for its customers and supporting those options with information. Even before AFF, we always used NetApp for mission critical stuff.

    What other advice do I have?

    It offers everything we need.

    If you are considering this solution, ensure you do the research and know what you are actually getting. Also, make sure you know what your needs are before you start doing that research.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    it_user750657 - PeerSpot reviewer
    Manager Enterprise Services at a legal firm with 1,001-5,000 employees
    Vendor
    Oct 31, 2017
    Flexible, helps us migrate without taking systems down, and keeps our critical systems up and running
    Pros and Cons
    • "If you want an all-around company that can meet your needs, whether it be scalability, performance, the software application availability to interact with your applications, NetApp is a great place."
    • "Some of the applications have changed over the years. Their complexity was there before, but moving forward we've seen a few features being taken away in some of those applications, that we had grown to love."

    What is most valuable?

    Flexibility in some of our big things. We're constantly doing new projects or new directions in IT, because it obviously changes all the time. NetApp has been great working with us, being flexible on having to do migrations, if we want new solutions without taking any of our applications in our current systems down. That has been a good benefit. And they've grown over the years to get better at that.

    How has it helped my organization?

    For us, it's probably along the lines of keeping everything up and running, critical, 24/7. DR's been a big push for us over the past couple of years with the environment. Different things happen and you need to keep all of your critical systems up and running. All the new technologies that NetApp has come up with, helping us do that, has probably been of the biggest benefit for us. The flexibility and being able to change on the move.

    What needs improvement?

    Some of the applications have changed over the years. Their complexity was there before, but moving forward we've seen a few features being taken away in some of those applications, that we had grown to love. But that happens in any type of software. You get stagnant, you like a feature, change comes along. It can be a little bit difficult to do.

    What do I think about the stability of the solution?

    Very good. I don't know if I could say anything bad about it for stability. I've never had any issues.

    What do I think about the scalability of the solution?

    Very good.

    How is customer service and technical support?

    Personally, I have not used tech support, but guys on my team have used them. They've always been great. We have a special account manager who has helped us elevate critical cases if need be, and our sales team and all the people we work with there have always been available for us all the time.

    What other advice do I have?

    We use it for our high demand applications. Mainly email, our critical systems, that is what we're using our all-flash array for, tiered storage. We have some non-flash, where we store archival data and things of that nature, but the flash is performant for our tier-one applications. We use it for book storage and file storage.

    We've been an NetApp customer for nine years now, so as they've grown, we've grown with them and implemented any of their new solutions, software or hardware based. We've been a great customer.

    If you want an all-around company that can meet your needs, whether it be scalability, performance, the software application availability to interact with your applications, NetApp is a great place. We've looked at other storage vendors over time. They didn't seem to have all of the pieces that NetApp can bring. Some storage vendors might have something you like a little bit better, but NetApp can bring it all together much better than others, and that's why we have stuck with them.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    SystemsEa62a - PeerSpot reviewer
    Systems Engineer at a individual & family service with 1,001-5,000 employees
    Real User
    Oct 31, 2017
    We have been able to successfully use their high availability as well as run online upgrades without any disruption
    Pros and Cons
    • "We have been able to successfully use their high availability as well as run online upgrades without any disruption."

      What is most valuable?

      It has to be the ONTAP System Manager. It is really easy to use and the interface is really clean. We are running 9.2 at the moment, and I have been able to configure it without a lot of assistance from the NetApp technical team.

      How has it helped my organization?

      We have been able to successfully use their high availability as well as run online upgrades without any disruption. It is the non-disruptive upgrade that has really impressed me.

      We use it for our VMware environment. We store our virtual machines (VMs) and use it to run our work loads. It is used for file storage.

      What needs improvement?

      I have been looking at 9.3. It looks like they already have some really promising features, with the ability to import into CSV. So, this would definitely simplify the configuration without having to do point and click.

      For how long have I used the solution?

      They have been very solid so far, in the five months that I have used the product. I have not seen any outages and their support is outstanding.

      What do I think about the stability of the solution?

      It has been very stable so far.

      What do I think about the scalability of the solution?

      We have scaled so far to another unit and have a FAS2620 that we recently added. We were able to get that up and running without disrupting the environment.

      How is customer service and technical support?

      Their tech support is very responsive. We have been able to put P1 cases in and we have gotten responses within the hour.

      How was the initial setup?

      I was involved in the initial setup. We have an AFF and a FAS. We were able to set those up in a cluster.

      Which other solutions did I evaluate?

      There were other vendors on the list, primarily EMC and HPE, as they are the other players. NetApp came in at a better price.

      I came from an EMC shop with block level storage and found that NetApp was a lot easier to manage and configure. From a learning curve, it was easy for me to set up and pick up.

      What other advice do I have?

      Definitely give them a chance and see if the solution works for your environment. If you are doing block level storage, maybe try NFS.

      Most important criteria when selecting a vendor: price.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user750699 - PeerSpot reviewer
      Sr Storage Admin at General Dynamics
      MSP
      Oct 31, 2017
      It improves organizational performance
      Pros and Cons
      • "I would definitely recommend AFF."
      • "I want to see more send features."

      What is most valuable?

      • Performance
      • Block storage

      How has it helped my organization?

      It improves organizational performance.

      What needs improvement?

      • I want to see more send features.
      • It takes awhile to learn the system.

      What do I think about the stability of the solution?

      It is stable.

      What do I think about the scalability of the solution?

      It does not matter much in our environment. We have not thought of scaling out.

      How are customer service and technical support?

      We have used the technical support. They are good.

      Which solution did I use previously and why did I switch?

      We had EMC, then we introduced NetApp. We switched due to cost.

      How was the initial setup?

      I was involved in the initial setup. There was a little bit of an issue, but it turned out okay. Basically, we had to call NetApp for assistance during the setup due to an odd issue.

      What other advice do I have?

      We use AFF as part of a cluster with other NetApp class systems.

      I would definitely recommend AFF.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user750630 - PeerSpot reviewer
      Senior Systems Engineer at Age Of Learning
      Vendor
      Oct 31, 2017
      Inline compression and dedup enable us to run multiple copies of various instances due to space savings
      Pros and Cons
      • "We are definitely more likely to consider NetApp for mission critical storage systems based on our experience of AFF because of the support."
      • "I think eventually it's going to come out, but what I would like to see is, right now we have the availability with FabricPool to do tiering, but just with snapshots on our volumes."

      How has it helped my organization?

      The primary use case for our All Flash system is for databases. We use it to keep slave backups of our production databases running on-premise. We use it for file storage, not block storage.

      Before we purchased NetApp we knew it was fast and could do a lot of great stuff. After we purchased it, we were surprised because we're trying to run replication on MySQL databases in-house. When we ran those on a regular FAS 8040, the replication couldn't keep up. We weren't able to keep copies of production databases on-prem.

      Then, when we brought the AFF A300 on-prem, we were actually shocked that it even outperformed the replication that we were running on AWS cloud for database replications, that we run from different regions on AWS. It was actually replicating faster, which is amazing because you would think it would be faster to replicate a database that is running in AWS from another master database that is running in AWS. But our on-prem that's running in LA was actually faster by 15 to 20 seconds of replication time.

      It has improved the way we function because it has given us the opportunity to run, as I said earlier, an on-premise MySQL replication database. Before, we couldn't run it on-prem, so we had to poke firewalls to give access to developers to do queries - which we didn't like to do - out onto AWS cloud. Now, it's all in-house, on-premise, and it's allowing us to no longer run those open firewall ports that we had to do before.

      Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

      What is most valuable?

      For us, it'd have to be the inline compression that it does and the deduplication. We're able to run lots of copies of different instances, because we not only use it for databases, but we use it to copy other VMs that we run as well. The fact that we can make duplicate copies and save a lot of space is very valuable.

      Some of the new features that are coming out with FabricPool are really exciting for us. The ability to be able to move cold data off to S3 bucket and do the tiering and the back-end, versus trying to do it with the customers or with our different departments. We have to tell them, "Hey, you need to archive this stuff. It's been over a year." We're really excited to see the FabricPool feature on AFF A300.

      It's fast, all the other features that it come with it, with the snapshots and all that, it's just great.

      What needs improvement?

      I think eventually it's going to come out, but what I would like to see is, right now we have the availability with FabricPool to do tiering, but just with snapshots on our volumes. I'd like to see that happen with the data as well, not just the snapshots.

      What do I think about the stability of the solution?

      We haven't had any outages with NetApp so far. It's very stable, I mean fully HA pair redundant. We can SnapMirror stuff off of it to another filer, it's great. It's awesome.

      Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

      What do I think about the scalability of the solution?

      Scalability is great. Before we had the AFF A300, originally we started off with a 2552. We outgrew that, obviously, and we went to 8040. We were easily able to upgrade to an 8040, and then grow our cluster to add an AFF A300. Now, we have AFF A300, an 8040 in our cluster and it's just easy to scale up. It's a big feature and bonus for NetApp on that.

      Which solution did I use previously and why did I switch?

      Before NetApp, we were using lots of cheap storage solutions. We were just running these servers with blocks of disks. They're made by another vendor, I can't remember the name. We would just buy these disks and use them up. Then, we ended up going with NetApp. Then, we do some on cloud stuff with S3 buckets. Really, NetApp was our first choice when it came to an enterprise solution, when we were ready to go.

      Which other solutions did I evaluate?

      Nimble was on the shortlist.

      What other advice do I have?

      We are definitely more likely to consider NetApp for mission critical storage systems based on our experience of AFF because of the support. A lot of the features; NetApp's constantly providing and innovating with stuff, and it's reliable. That's the bottom line.

      NetApp has been around for a long time. Their support is great, documentation is great as well. If you're a guy that likes to do it on your own, you can do that, read up the documentation. If you need support, they'll help you out every step of the way. It's great.

      My advice to a colleague who is researching a similar solution would be to really look into NetApp and all the features that they provide, and to really consider NetApp. I think you can't go wrong.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user750678 - PeerSpot reviewer
      Storage Admin
      Vendor
      Oct 31, 2017
      We use it for block storage, because we need a lot performance in all of our systems and databases
      Pros and Cons
      • "Until now, I have had no problems with the system."
      • "We installed NetSender to test it. I think it could be a good solution. It is very small now, but will probably become bigger in the next few months to years."
      • "It is pretty expensive compared to other solutions. I would give it a seven or eight out of 10 in price (where 10 is expensive) compared to similar solutions."

      How has it helped my organization?

      We automate a lot with our NetApp All Flash system.

      We use AFF for block storage, because we need a lot performance in all of our systems and databases.

      What is most valuable?

      1. Performance
      2. We need Snapshot.

      What needs improvement?

      We installed NetSender to test it. I think it could be a good solution. It is very small now, but will probably become bigger in the next few months to years.

      What do I think about the stability of the solution?

      It is stable. We have a network cluster. For two years now, we have not had any issues. It is good.

      What do I think about the scalability of the solution?

      The scalability is good. We scaled out three to four months ago. There were no problems.

      How is customer service and technical support?

      I have used the technical support at times. They are always good.

      What's my experience with pricing, setup cost, and licensing?

      It is pretty expensive compared to other solutions. I would give it a seven or eight out of 10 in price (where 10 is expensive) compared to similar solutions.

      Which other solutions did I evaluate?

      Before and after we purchased AFF, we viewed NetApp as a vendor of high performance. They are a good vendor.

      What other advice do I have?

      Until now, I have had no problems with the system. I would recommend this solution.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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      Buyer's Guide
      Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
      Updated: May 2026
      Buyer's Guide
      Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.