Our primary use case is that we have two areas with AFF storage
IT Manager at Universo Online
The dedupe gives us more IOPS for better performance
Pros and Cons
- "We reduced our floor space by reducing 44 racks units to four rack units. It has helped us with our data center economies of scale. It reduces our support costs too, which is great."
What is our primary use case?
How has it helped my organization?
We reduced our floor space by reducing 44 racks units to four rack units. It has helped us with our data center economies of scale. It reduces our support costs too, which is great.
What is most valuable?
It has a really useful, friendly console.
The dedupe gives us more IOPS for more reliance equipment and better performance.
For how long have I used the solution?
Two years.
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NetApp AFF
January 2025
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What do I think about the stability of the solution?
It is really stable and trustworthy. The equipment is reliable. It doesn't break, so I can sleep at night. We don't have to worry that there is a problem with our equipment every week.
How are customer service and support?
We haven't had any problems with the equipment. In two years, we have needed support twice.
What's my experience with pricing, setup cost, and licensing?
We don't like the cost. We would like to buy more.
What other advice do I have?
I would rate the product a 10 out of 10. It is reliable and has good performance. Working with the product is a great experience.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Team Lead at a manufacturing company with 10,001+ employees
Helps to leverage data on larger, complex file sizes
Pros and Cons
- "It's helping to leverage data. The storage is being utilized to implement larger, complex file sizes."
- "NetApp could focus even more on the configuration."
What is our primary use case?
We primarily utilize AFFs for engineering VDIs. We are utilizing it to host VDI and performance is the primary expectation from AFFs. We are satisfied with the product.
How has it helped my organization?
It's helping to leverage data. The storage is being utilized to implement larger, complex file sizes. That is how we are utilizing this product.
What is most valuable?
Speed is the most valuable feature. It is all-flash, so it is fast.
It simplifies since it is integrated with the other platforms as well. It's maintainable; it does not take too much to maintain the stuff. Creating users and sessions is easy on it.
What needs improvement?
It is a fast product, but NetApp could focus even more on the configuration.
What do I think about the stability of the solution?
Since the failure rate has been reduced, we haven't had any outages so far, or even P2s, on this solution. It has been impressive.
What do I think about the scalability of the solution?
It's a fast product. It is exactly the same as other fast products; it is scalable.
We have more than 100 users utilizing the product concurrently. Concurrence is one parameter that we looked for, and AFF is satisfying that problem.
How are customer service and technical support?
We have a premium support globally. NetApp has been promising on every front.
How was the initial setup?
There was not much complexity involved. Since this was a new setup, migrations were not in order. So, it was pretty straightforward.
What was our ROI?
We tested it out against another solution and it worked out very well. Based on that, we took the decision to expand it further.
It is working out well from a latency point of view, which is why we have opted for AFF. We are getting results.
Which other solutions did I evaluate?
Traditionally, we are limiting the number of our vendors. We still haven't ventured out to any other vendors. We have consistently been with NetApp.
Going forward, I would like to compare AFF vs Pure Storage based on all the parameters.
What other advice do I have?
I would rate it a nine (with 10 being perfect). It is pretty impressive. I am holding back one for improvement in its scope.
This is the first time that we have implemented all-flash in one of our regions.
We are not utilizing it as a tiering solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
NetApp AFF
January 2025
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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Sr Storage Engineer at a financial services firm with 1,001-5,000 employees
Good DR with SnapMirror and our application responsiveness has improved
Pros and Cons
- "I think that the DR applications are the most valuable, including Snapshots and SnapMirror."
- "We have had trouble with restoring applications, and if there is more support for application-aware backups then that would be great."
What is our primary use case?
We primarily use NetApp AFF for file storage and VMware.
How has it helped my organization?
Coming from a financial background, we are very dependent on performance. Using an all-flash solution, we have a performance guarantee that our applications are going to run fine, no matter how many IOPS we do.
We use NetApp for both SAN and NAS, and this solution has simplified our operations. Specifically, we use it for SAN on VMware, and all of our NFS storage is on NAS. They are unified in that it is the same physical box for both.
This solution has not helped us to leverage data in new ways.
Thin provisioning has allowed us to add new applications without having to purchase additional storage. This is one of the reasons that we purchased NetApp AFF. We almost always run it at seventy percent utilized, and we only purchase new physical storage when we reach the eighty or eighty-five percent mark.
I find that we do have better application response time, although it is not something that I can benchmark.
As a storage team, we are not worried about storage as a limiting factor. When other teams point out that storage might be an issue, we tell them that we've got the right tools to say that it is not.
What is most valuable?
I think that the DR applications are the most valuable, including Snapshots and SnapMirror. They are one of the market leaders in this regard. It is a very solid platform that has been in the market for a while.
What needs improvement?
Technical support can be a little slow when it comes to escalating through levels of support.
We have had trouble with restoring applications, and if there is more support for application-aware backups then that would be great.
What do I think about the stability of the solution?
We have rarely had an issue where there was an outage. Whenever we have an issue, we can rely on NetApp support.
What do I think about the scalability of the solution?
We are running in cluster mode, which is known for its scalability. I would say that it is good.
How are customer service and technical support?
The technical support has been all right, but it takes a while to get a hold of the right person because you've got to go through the level one, level two support. But, after a while, you get the support that you need.
We do have experts within the company, so we only go to NetApp's support when we have a very serious issue that we need to work on.
Overall, it has been all right.
Which solution did I use previously and why did I switch?
We have used NetApp for a very long time. Our reason for implementing AFF was that we wanted to go for an all-flash solution. We didn't want to keep using hard disks, but we still wanted to continue using SnapMirror and Snapshots. This was the way to do it.
How was the initial setup?
The initial setup of this solution is straightforward, at least for me. I've deployed NetApp before in my previous jobs, and it was easy with my experience. That said, it is not very complex.
What about the implementation team?
We used Professional Services from one of NetApp's partners, Diversus, to assist with our deployment. Our experience with them as been good. They are one of the top NetApp partners in Sydney, Australia.
Which other solutions did I evaluate?
We did not evaluate other options.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Architect at a tech services company with 51-200 employees
You can configure everything with the System Manager
Pros and Cons
- "We had some customers who were running virtualization workloads on classical spinning disks. We implemented an AFF system, and they got a huge performance boost out of it because the latency of the SSDs is simply much lower. Actually, most customers benefit from the improved latency and performance from the AFF systems."
- "We have had customers asking about S3 support for a while now. I heard that is coming in one of the next versions. So, I would like to see S3 targeted support on the FAS system."
What is our primary use case?
The primary use case is for customers who need absolute low latency and have low latency in their workloads. They need maximum performance in their virtualization and file storage environments.
How has it helped my organization?
We had some customers who were running virtualization workloads on classical spinning disks. We implemented an AFF system, and they got a huge performance boost out of it because the latency of the SSDs is simply much lower. Actually, most customers benefit from the improved latency and performance from the AFF systems.
Another important aspect of it is because we have customers who use SAN and NAS, they want only one system. This simplifies things by handling both the same way. You set up data protection, and it doesn't matter if it is SAN or NAS, you know the data is protected to a secondary system or to the cloud, wherever you want it to be.
A few customers are tiering out to their own S3 data center, not the cloud. For them, it has reduced their costs because they had an existing S3 solution. They just tier through that, then they need less space in the SSD tier.
What is most valuable?
The most valuable features are that it runs Data ONTAP, which is compatible with the whole Data Fabric, and its absolute performance.
Simplicity is a very key aspect of the system because you can configure everything with the System Manager. It does most of the complicated things behind your back, so you don't have to handle them. Since it integrates with the Data Fabric, it's very simple to set up a data protection scheme.
What needs improvement?
We have had customers asking about S3 support for a while now. I heard that is coming in one of the next versions. So, I would like to see S3 targeted support on the FAS system.
What do I think about the stability of the solution?
The stability of the AFF system is very high because it's running on ONTAP, and ONTAP is a proven operating system for about 20 years. So, it's very stable. We have thousands of systems with our customers and the AFF system inherits stability from the FAS system. We know it is stable.
What do I think about the scalability of the solution?
The scalability is great. The cluster scalability can be scaled out. The cluster can be scale out to up to 24 nodes. You can also scale them up if you add disks. So, scalability is not a problem. You can even scale it down if you need to, and we've also done this with a few customers. We can scale down the clusters later if the workload or requirements change. That is definitely one of the big plus points.
How are customer service and technical support?
The technical support works well for us. We do the first level support for all our customers, so the customers call us. If we are ever in trouble and don't know how to respond to the support call, we can open the second level case with NetApp. That works very nicely. So, the customer is in good hands with us, and we are in good hands with NetApp.
How was the initial setup?
We do the initial setup ourselves. We use the CLI, so we don't use the simplified methods because we have some special requirements most of the time.
What was our ROI?
It definitely reduces costs because it simply takes less power to run these systems. While the SSDs don't take power, they are in general very big right now. So, the running cost has decreased for a lot of our customers.
What other advice do I have?
The product is at least a nine (out of 10). I have been working with FAS systems for around 15 years. I've come to know how easy and reliable they are. They do what they are supposed to do, and they do it very well. Now, the AFF system is just the flash version, which does the same things, but faster. So, it's almost perfect.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
System Administrator with 1,001-5,000 employees
Having separate storage virtual machines with completely different setups for NFS and Windows solves problems the FAS has
What is our primary use case?
VMware datastores over NFS for DL585 G7 hosts on a 10G switch.
How has it helped my organization?
NetApp FAS was unable to keep up with the I/O. A200 has performed without a problem.
What is most valuable?
Having separate storage virtual machines with completely different setups for NFS and Windows solves problems the FAS has when the domain controllers are unreachable.
What needs improvement?
The system commander web management is good, but it is easy to make bad configurations, and it takes a lot of jumping around to work a single issue.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager Enterprise Services at a legal firm with 1,001-5,000 employees
Flexible, helps us migrate without taking systems down, and keeps our critical systems up and running
What is most valuable?
Flexibility in some of our big things. We're constantly doing new projects or new directions in IT, because it obviously changes all the time. NetApp has been great working with us, being flexible on having to do migrations, if we want new solutions without taking any of our applications in our current systems down. That has been a good benefit. And they've grown over the years to get better at that.
How has it helped my organization?
For us, it's probably along the lines of keeping everything up and running, critical, 24/7. DR's been a big push for us over the past couple of years with the environment. Different things happen and you need to keep all of your critical systems up and running. All the new technologies that NetApp has come up with, helping us do that, has probably been of the biggest benefit for us. The flexibility and being able to change on the move.
What needs improvement?
Some of the applications have changed over the years. Their complexity was there before, but moving forward we've seen a few features being taken away in some of those applications, that we had grown to love. But that happens in any type of software. You get stagnant, you like a feature, change comes along. It can be a little bit difficult to do.
What do I think about the stability of the solution?
Very good. I don't know if I could say anything bad about it for stability. I've never had any issues.
What do I think about the scalability of the solution?
Very good.
How is customer service and technical support?
Personally, I have not used tech support, but guys on my team have used them. They've always been great. We have a special account manager who has helped us elevate critical cases if need be, and our sales team and all the people we work with there have always been available for us all the time.
What other advice do I have?
We use it for our high demand applications. Mainly email, our critical systems, that is what we're using our all-flash array for, tiered storage. We have some non-flash, where we store archival data and things of that nature, but the flash is performant for our tier-one applications. We use it for book storage and file storage.
We've been an NetApp customer for nine years now, so as they've grown, we've grown with them and implemented any of their new solutions, software or hardware based. We've been a great customer.
If you want an all-around company that can meet your needs, whether it be scalability, performance, the software application availability to interact with your applications, NetApp is a great place. We've looked at other storage vendors over time. They didn't seem to have all of the pieces that NetApp can bring. Some storage vendors might have something you like a little bit better, but NetApp can bring it all together much better than others, and that's why we have stuck with them.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a healthcare company with 10,001+ employees
Consistent with ONTAP versions, and the speed and performance are assets
Pros and Cons
- "I would say the consistency with the ONTAP versions and the speed and performance from the flash."
- "With some of the larger clusters being able to do a patch upgrade is helping. They still take three, four hours by the time you get the night started, finish things up, do the upgrade."
How has it helped my organization?
Reduced latencies, and the cluster data ONTAP, less down time, able to do upgrades, things like that, without much disruption.
What is most valuable?
I would say the consistency with the ONTAP versions and the speed and performance from the flash.
What needs improvement?
A shorter list of bug fixes would make it a 10 out of 10 for me. It looks like they're doing monthly releases now, so there are a lot more upgrades. It feels like a little too much, but we get to choose whether or not we need to pick that version or if we're going to wait. It's good not to have to wait four months for a patch.
With some of the larger clusters being able to do a patch upgrade is helping. They still take three, four hours by the time you get the night started, finish things up, do the upgrade. The upgrades are very minimal. They've got the waiting period in between them, kills about 15 minutes of time. It'd be nice if that was streamlined a bit. I'm sure the engineers have that pause in there for a reason.
What do I think about the stability of the solution?
Normally good.
What do I think about the scalability of the solution?
I think we've got an eight-node cluster right now, so it's meeting our needs.
It's been easy to tag nodes and scale out.
How is customer service and technical support?
It's always been a good experience. I've never had any issues getting the right level of support.
How was the initial setup?
Pretty straightforward.
What other advice do I have?
I would say the primary use case for AFF is a combination of database and virtual servers. We have both block storage and file storage.
Our impression of NetApp as a vendor of high performance SAN storage, both before and after we purchased AFF, was top-notch. We are definitely more likely to consider NetApp for mission critical storage systems in the future based on our experience with AFF, due to its reliability, ease of administration, cost.
For us, reliability, cost, and just a good relationship are the most important criteria when selecting a vendor.
It's reliable, fast, low latency, and we haven't had any issues with it. It's been quality.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Administrator at a manufacturing company with 1,001-5,000 employees
It runs on a native ONTAP operating system and supports multi-tenancy.
What is most valuable?
The most valuable features are its fast performance and that it runs on a native ONTAP operating system, which is the coolest thing.
How has it helped my organization?
If you are looking for high-performance, reliable, multi-tenancy supporting equipment, then this is a very valid, legitimate solution with a proven background and history.
If you have a system administrator doing workflow that you have defined, then it is not going to save you time or money. If you have some kind of automated system, even though you haven't paid for those services, then it is going to make a lot of difference. It will save time because this is a high-end, high performance solution.
What needs improvement?
See my comments regarding technical support.
What do I think about the stability of the solution?
The tool is stable. Over the past several years, ONTAP has proven to be very stable OS solution. People may have experienced latency issues, but my workflow and workload is significantly small, so latency happens on the fly and it is easy to fix quickly.
What do I think about the scalability of the solution?
Based on what I've heard, this tool is highly scalable. Even though I am using it in our relatively small environment, the tool is highly scalable. Any medium to large size company can afford it and it will be a good fit.
How is customer service and technical support?
We do have premium support or regular support, whatever they call it. Every time we have an issue, we call technical support, and they get online right away. I have found them very helpful. The NetApp technical teams are pretty excellent in offering services.
SolidFire is in the same boat as NetApp in terms of supporting this product. It is a fairly new technology for them as well. Comparatively, the level of support for this solution takes a little longer, but it’s all relative. It takes little longer to get support for this tool than it takes for any other FAS system.
How was the initial setup?
I was partially involved in the setup. It followed the same setup process for any other FAS system. It is pretty slick. The setup is pretty decent.
I know it uses the same OS, so I don't see why it would be different than any other FAS system. It has a different flavor, but it is not completely different. It is not using an “out-of-the-blue” OS.
What other advice do I have?
This is proven technology. You cannot question its reliability and its high scalability. It is a very solid solution. If you are looking for high performance storage gear, it is definitely a very strong solution.
We have been a long-time consumer of NetApp solutions. The reliability with NetApp is very valuable to us. We don’t want to put that at stake by trying another solution.
I currently use several other NetApp systems, such as cDOT. We are pretty much a NetApp house.
We are also using a number of systems in parallel with this tool. We have a EMC VNX unified converged solution, IBM DS, and IBM Storwize V7000.
If I were a decision maker, I wouldn't go with only one solution. I prefer to diversify. That gives me more flexibility to keep vendors competitive and then they can offer me more. I don’t want to get locked into only one solution provider. I prefer to work with multiple vendors so I have more flexibility with price.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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